2017 Chevrolet Bolt EV Complaint Log

THE BOLT STOPPED PROVIDING POWER WHEN I WAS DRIVING DOWN A 4 LANE FREEWAY. IT HAS ALREADY FAILED 3 TIMES IN THE PAST, THIS IS THE 4TH TIME.

TL* THE CONTACT OWNS A 2017 CHEVROLET BOLT EV. WHILE DRIVING AND USING THE REGENERATIVE BRAKING, THERE WAS A FIVE SECOND DELAY BEFORE THE BRAKE LIGHTS WOULD ILLUMINATE. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (BURDICK CHEVROLET BUICK GMC, 5885 CIR DR. E #340, CICERO, NY 13039) WHO EXPLAINED TO THE CONTACT THAT THE BRAKES AND LIGHTS WERE WORKING TO SPECIFICATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND AGREED WITH THE DEALER. THE FAILURE MILEAGE WAS 4,446.

DESPITE HAVING A FULLY CHARGED BATTERY, WHEN WE PARKED OUR VEHICLE, IT WOULD NOT START. THE ENTIRE ELECTRICAL SYSTEM WAS DOWN. WE JUMPED THE STARTER BATTERY AND THAT PROVIDED ENOUGH POWER TO ALLOW US TO SHIFT INTO NEUTRAL SO THAT WE COULD HAVE THE CAR TOWED. AFTER A WEEK, AND MULTIPLE CALLS TO THE ENGINEERS IN DETROIT, THE DEALER HAS STILL NOT BEEN ABLE TO DETERMINE THE PROBLEM.MY CONCERN IS THAT THEY ARE ATTEMPTING TO REPAIR AN ISSUE WITHOUT HAVING A FULL UNDERSTANDING OF THE PROBLEM. IF THIS ISSUE WERE TO RE-OCCUR WHILE DRIVING AT HIGH SPEED, THE CONSEQUENCES COULD BE CATASTROPHIC, AS THE CAR WOULD IMMEDIATELY COME TO A STOP AND ALL CONTROL MIGHT BE LOST. I DON'T GET THE SENSE THAT GM IS TAKING THIS ISSUE SERIOUSLY ENOUGH. THEY SEEM TO BE TREATING THIS LIKE A TECH COMPANY DEALS WITH SOFTWARE ISSUES. THEY ARE SIMPLY WAITING FOR THE PROBLEMS TO OCCUR AND THEN HAVING THEIR ENGINEERS RUN DIAGNOSTICS. UNFORTUNATELY, GIVEN THE SEVERITY OF THE ISSUE, THEY MAY BE PUTTING LIVES AT STAKE WHILE THEY "DE-BUG" THEIR DESIGN. THIS IS NOT A COMPUTER APP. IT IS A VEHICLE CARRYING HUMANS AT HIGH SPEED. GM NEEDS TO BE MORE PROACTIVE AND TAKE THESE CARS OFF THE ROAD UNTIL THEY FULLY UNDERSTAND THE ISSUE AND HAVE A PERMANENT RESOLUTION.

SINCE I ONLY HAVE SO MANY WORDS I'LL BE BRIEF. LAST YEAR, BEFORE GM, WOULD EVEN ADMIT THERE WAS A PROBLEM, MY CAR THAT I PURCHASED WITH 7647 MILES WAS BACK IN THE SHOP WITH THEM FOR ALMOST A MONTH (BACK AND FORTH) BEFORE IT REACHED 8.K MILES. THE DEALERSHIP WOULD ONLY TELL ME THAT IT HAD "ELECTRICAL PROBLEMS" AND THEY DIDN'T KNOW WHAT IT WAS. I PLACED TWO BUYBACK CASES WITH GM AND BOTH WERE DENIED. AS FOR THEM NOW RECALLING THE CARS, THEY ALWAYS KNEW OF THIS ISSUE BEFORE I PURCHASED MY CAR, I RENTED MULTIPLE BOLTS FROM GM CAR-SHARING SERVICE, MAVEN. AT LEAST THREE OF THE CARS I RENTED HAD A TERRIBLE SMELL EMITTING FROM THE BATTERY. MH RIDESHARE PASSENGERS AND I WOULD DISCUSS IT. AND THEIR TEMP FIX TELLS ME THEY ALREADY KNEW BECAUSE NONE OF THE MAVEN BOLTS WERE ALLOWED TO CHARGE TO 100 PERCENT. ALTHOUGH THE CHARGER SAID WAS FULLY CHARGED, IT WASN'T UNTIL I BOUGHT MY OWN BOLT AND STARTED CHARGING DID I REALIZE THOSE CARS WERE NEVER CHARGING FULLY. I ALWAYS WONDERED WHY THAT WAS THE CASE, BUT NOW WE KNOW. AND THE CARS WERE IN MOTION WHEN WE HAD THE BATTERY "BURPS" I STARTED CALLING IT. I DON'T HAVE ANY MORE SPECIFICS, BUT CHECK ON THE MAVEN CARS, AND WE CAN ASK MY RIDESHARE PASSENGERS. I'M SURE THEY'LL REMEMBER THE CONVERSATIONS ABOUT THE SMELL BECAUSE IT SMELLED AS IF SOMEONE BROKE WIND UNTIL I REALIZED WHAT IT WAS, THEN IT BECAME MORE OF A SULFUR SMELL TO ME. AND THAT WAS ONLY AFTER ONE OF MY PASSENGERS TOLD ME THAT THE SMELL WAS THE BATTERY. MY CAR NEVER HAD THE SULFUR SMELL, SUB THAT MANY ELECTRICAL PROBLEMS THAT THE DEALER COULD INITIALLY FIX. THEY HAVE IT RUNNING NOW, BUT AGAIN. THEY KNOW ABOUT THIS WELL BEFORE THE COMPLAINTS. FEEL FREE TO LOOK AT MY CAR. THE OCCURRENCE DATE I LISTED IS NOT EXACT. THAT'S JUST ABOUT THETIME I STARTED RENTING BOLTS FROM MAVEN.

I RECEIVED A "CUSTOMER SATISFACTION" CALL FROM CHEVROLET TELLING ME THAT MY CAR MAY EXPERIENCE "LOSS OF PROPULSION" AND STOP SUDDENLY WITHOUT WARNING DUE TO LOW CHARGE DESPITE THE BATTERY INDICATOR SHOWING CHARGE. THIS PROBLEM HAS BEEN ONGOING FOR 8 MONTHS AND IS AN EXTREME SAFETY HAZARD THAT SHOULD BE CATEGORIZED AS SUCH AND LISTED ON THE NHTSA WEBSITE. CONSUMERS SHOULD KNOW ABOUT THIS SAFETY ISSUE BEFORE PURCHASING THE VEHICLE, BUT NOW CAN ONLY FIND OUT IF THEY BUY THE CAR AND HAVE A VIN. I HAVE BEEN CONSTANTLY CHARGING THE VEHICLE TO AVOID THE PROBLEM BUT AM TERRIFIED TO DRIVE THE CAR. PLEASE CONDUCT AN INVESTIGATION TO ENSURE CHEVY FIXES THE PROBLEM AND CONSUMERS CAN BE INFORMED.

WHILE TURNING INTO AN ANGLED PARKING SPOT IN A PARKING LOT, THE CAR ACCELERATED UNEXPECTEDLY. BEFORE I COULD ENGAGE THE BRAKE, THE CAR WENT OVER THE CONCRETE BERM SEPARATING ROWS OF PARKING SPACES AND HIT TWO PARKED CARS. ALL THREE VEHICLES WERE DAMAGED (THE VEHICLE I WAS DRIVING, AND THE TWO PARKED VEHICLES). WEATHER WAS NOT A FACTOR. THE PARKING LOT WAS DRY AND FREE OF SNOW AND ICE. THE TEMPERATURE WAS ~40F. THE CAR WAS NEW (3 MONTHS OLD) WITH ~550 MILES ON THE ODOMETER. THE SAME BEHAVIOR (UNEXPECTED ACCELERATION) HAPPENED ~1 MONTH EARLIER UNDER SIMILAR CONDITIONS, I.E., DRY, SNOW/ICE FREE WHILE TURNING INTO AN ANGLED PARKING PLACE. FORTUNATELY, THAT TIME I WAS ABLE TO ENGAGE THE BRAKE BEFORE DAMAGE WAS DONE. IN BOTH CASES, THE CAUSE OF THE BEHAVIOR IS NOT KNOWN.

THIS VEHICLE HAS ABRUPTLY GONE TO ZERO RANGE AND ENTERED A REDUCED POWER MODE EVEN THOUGH THE BATTERY SHOWED SUFFICENT RANGE SECONDS EARLIER. AFTER STOPPING, GETTING OUT AND KEYING UP AGAIN, THE CAR STAYED AT ZERO RANGE AND DISPLAYED A CHARGE NOW MESSAGE. THE FIRST INCIDENT HAPPENED ON JANUARY 11, 2018. IN THAT CASE THE RANGE METER SHOWED ABOUT 30 MILES REMAINING. AS I UNDERSTAND IT, THERE ARE TWO PRELINIARY WARNINGS BEFORE THE THIRD MORE INSISTENT ONE. THE CAR WAS DRIVEN BY ANOTHER COLLEAGUE WHO HADN'T DRIVEN IT BEFORE, AND HE WASN'T SURE IF HE MISSED THE FIRST TWO WARNINGS OR NOT. HE WAS TRAVELING AT 70 MPH ON THE FREEWAY AT THE TIME THE VEHICLE "STALLED" FOR LACK OF A BETTER WORD. THE RANGE WENT TO NOTHING, THE VEHICLE DROPPED IN SPEED SIGNIFICANTLY (NOT A PURE STALL) AND HE HAD TO MOVE THROUGH LANES TO THE SIDE OF THE ROAD AMID FASTER TRAFFIC. BECAUSE OF THE UNCERTAINTY ABOUT WARNINGS HE MAY HAVE MISSED (I DON'T THINK THEY'RE SUBTLE ENOUGH TO MISS, SO IT IS MY VIEW THEY NEVER HAPPENED) WE TALKED OURSELVES OUT OF A DEALER VISIT. WE TOWED IT TO A NEARBY LEVEL 3 FAST CHARGER INSTEAD, AFTER WHICH IT PERFORMED NORMALLY. SUBSEQUENT ONSTAR E-MAIL HEALTH REPORTS HAVE DESCRIBED THE BATTERY AS IN GOOD CONDITION. THE MOST RECENT OF THESE WAS FEBRUARY 7TH, WHICH IS INTERESTING BECAUSE ... THEN, ON FEBRUARY 8, 2018, IT HAPPENED AGAIN. THIS TIME THE VEHICLE WENT FROM 60 MILES TO NOTHING. SAME ISSUE: DRASTICALLY REDUCED POWER WITH NO ADVANCED WARNING, MANEUVERING THROUGH FASTER TRAFFIC TO A FREEWAY EXIT RAMP. THE CAR CAME TO A HALT ON THE LONG EXIT RAMP. IT WAS TOWED TO A DEALER, WHERE IT NOW SITS. I HAVE NEVER RECEIVED A SERIVICE BULLETIN OR RECALL NOTICE FOR ANYTHING, AND AS FAR AS I KNOW THE CAR IS UP TO DATE IN THIS REGARD. THERE MAY BE TWO PROBLEMS: 1) THE BATTERY HAS A DEFECT AND 2) ON STAR HEALTH BATTERY CHECKS REPORTS ARE MEANINGLESS.

ON A SOMEWHAT CROWDED FREEWAY ON RAMP, STARTED TO ACCELERATE WHEN CARS AHEAD STOPPED. FULLY DEPRESSING THE BRAKE PEDAL DID NOT APPLY MAXIMUM BRAKING POWER. THE CAR SLOWED BUT DID NOT STOP BEFORE COLLIDING WITH THE CAR IN FRONT, DESPITE THE FACT THAT THERE WAS PLENTY OF ROOM BETWEEN US FOR THE SPEED WE WERE GOING. LATER EXPERIMENTS SHOWED THAT APPLYING THE LEFT HAND BRAKE CONTROL TOGETHER WITH THE BRAKE PEDAL APPLIED SIGNIFICANTLY MORE BRAKING POWER AND WOULD HAVE STOPPED THE CAR WELL SHORT OF THE COLLISION. FULLY DEPRESSING THE BRAKE PEDAL SHOULD APPLY MAXIMUM BRAKING POWER, AND THE HAND BRAKE CONTROL SHOULD NOT BE NEEDED TO STOP THE CAR AS QUICKLY AS POSSIBLE IN AN EMERGENCY SITUATION. I CONSIDER THIS A SAFETY ISSUE, FOR ALL DRIVERS WHOSE INSTINCT IS TO PRESS FULLY ON THE PEDAL, BUT MORE IMPORTANTLY FOR ANY DRIVER WHO CANNOT USE THE LEFT HAND BRAKE DUE TO A DISABILITY THAT OTHERWISE WOULD NOT IMPAIR THEIR ABILITY TO DRIVE.

STOPPED AT STORE1/24/2018 WHEN TRIED TO RESTART, RECEIVED TRANSMISSION WARNING SERVICE SIGN, UNABLE TO MOVE ATTEMPTED 3 MORE TIMES OVER 2 HOURS. FINALLY IT RAN, BUT SERVICE TRANSMISSION LIGHT STAYED ON. TOOK TO DEALER. TOLD IT WAS A COMPUTER UPDATE THAT WAS NEEDED, IT HASN'T HAPPENED SINCE. REVIEWING CHEVY BOLT FORUM, APPPARENTLY I AM NOT FIRST OWNER SERVICE TRANSMISSION WARNING HAS COME ON WITH CAR DISABLED IT WAS STATIONARY WHEN SERVICE LIGHT FIRST CAME ON. HAD DRIVEN A MILE AFTER WORK DAY. HAD WELL OVER 50 PERCENT BATTERY CHARGE LEFT I WAS NOT GIVEN MUCH INFO FROM DEALER, JUST IT HAD BEEN RESOLVED BELOW IS WHAT IS ON MYCHEVY.COM SITE ABOUT ISSUE REPAIR FROM DEALER PRINT SOURCE DEALER ODOMETER READING 1,755 SERVICE LOCATION SERVICE INFORMATION SERVICE #: 055209 SERVICE PERFORMED: ENGINE ELECT CONCERN NOTE -------------------------------------------- TOLD NEEDED UPDATE ON COMPUTER, TRANSMISSION DIDNT WORK

TL* THE CONTACT OWNS A 2017 CHEVROLET BOLT EV. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHUT DOWN IN THE MIDDLE OF THE ROAD. THE "PROPULSION" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO CAPITOL CHEVROLET (905 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS 4,193.

CHEVROLET BOLT HAS "L" DRIVING MODE, DURING WHICH THE CAR WILL STOP IF THE ACCELERATOR PEDAL IS NOT PRESSED. HOWEVER, THE REAR LIGHT DOES NOT RELIABLY TURN ON. IF THE CAR IS AT LOW SPEED, OR IF THE CAR IS STOPPED, THE REAR BRAKE LIGHT MAY BE OFF. THIS INCREASES THE CHANGE OF REAR COLLISION. WHEN IN "L" MODE, THE BREAK LIGHT SHOULD BE ON AT ALL TIMES WHILE THE ACCELERATOR IS DEPRESSED.

MY BOLT EV COMES EQUIPPED WITH THE OPTIONAL SIDE BLIND ZONE ALERT SYSTEM WHICH LIGHTS UP IN MY SIDE VIEW MIRRORS WHEN ACTIVATED BY A CAR IN MY BLIND ZONE. THIS WINTER THE WARNING LIGHTS WERE ACTIVATED BOTH WHEN A VEHICLE WAS IN MY BLIND ZONE AND AT MANY OTHER TIMES AS WELL. MY CHEVROLET DEALER WAS UNABLE TO TROUBLESHOOT THE MALFUNCTION . THEY CONSULTED WITH GM TECHNICAL ASSISATANCE AND WERE TOLD TO TRACE ALL THE WIRING THROUGH THE VEHICLE LOOKIG FOR A BAD CONNECTION. AFTER READING ABOUT THE ISSUE ONLINE I REALIZED THAT THE PROBLEM IS THAT THE SONAR USED IN THE SYSTEM IS ONLY CALIBRATED TO WORK WITH THE SPECIFIC OEM TIRES THE CAR CAME EQUIPPED WITH AND DOES NOT WORK PROPERLY WITH THE SAME BRAND OF TIRE WITH A WINTER TREAD. AS I LIVE IN THE NYS SNOWBELT I NEED TO USE SNOW TIRES . THIS APRIL WHEN I TOOK OFF THE SNOW TIRES THE ISSUE WITH FALSE BLIND ZONE ALERTS WENT AWAY. MY DISCUSSION WITH CHEVROLET CUSTOMER SERVICE RESULTED WITHOUT A FIX OR RECOMMENDATION ON HOW I CAN USE SNOW TIRES WITH THE CAR. THEY CONSIDER THE ISSUE RESOLVED BY USING ONLY THE OEM ALL SEASON TIRES. I FEEL NEXT WINTER I WOULD HAVE TO FIND A WAY TO DISCONNECT THE SIDE BLIND ZONE ALERT WARNING LIGHTS RATHER THAN FOREGOING THE USE OF SNOW TIRES. THE DISTRACTION OF THE SIDE BLIND ZONE ALERT WARNING LIGHTS GOING OFF ALL THE TIME IS MORE THAN A DISTRACTION, I BELIEVE IT IS A SAFETY ISSUE.

DRIVING HOME IN MY 2017 CHEVROLET BOLT EV, WHEN I WAS ABOUT 3 MILES FROM HOME AND THE CHARGE/RANGE DISPLAY SHOWED A "MINIMUM" 15 MILE RANGE REMAINING (SEE DASHBOARD PHOTO), THE MESSAGE "CHARGE VEHICLE SOON" DISPLAYED AND THE BOLT ABRUPTLY CAME TO A COMPLETE STOP. THIS OCCURRED WHILE DRIVING UP A STEEP, SNOW-COVERED STRETCH OF ROAD, AND LEFT MY VEHICLE STATIONARY IN THE MIDDLE OF ITS LANE, AN INCREDIBLY UNSAFE SITUATION. AFTER SOME EXPERIMENTING, I DISCOVERED THAT SIMPLY DISMISSING THE "CHARGE VEHICLE SOON" MESSAGE USING THE "CHECKMARK" BUTTON ON THE STEERING WHEEL RESTORED VEHICLE POWER AND ALLOWED ME TO DRIVE THE REST OF THE WAY HOME. SO APPARENTLY WHAT HAPPENED IS THAT WHEN THE CAR REACHED ABOUT 8% BATTERY POWER (15 MILES REMAINING DIVIDED BY 185 AT A FULL CHARGE), IT AUTOMATICALLY DROPPED INTO SOME SORT OF LOW POWER MODE THAT LEFT IT UNABLE TO CLIMB A HILL. THANKFULLY IN THIS CASE, THE ROADS WERE ALMOST DESERTED AND NO ONE WAS HURT, BUT OBVIOUSLY THE POTENTIAL FOR AN ACCIDENT IS VERY HIGH WHEN A VEHICLE SUDDENLY STOPS IN THE MIDDLE OF A ROAD. THIS VEHICLE BEHAVIOR IS NOT DESCRIBED IN THE OWNER'S MANUAL. ON PAGE 231, IT IS STATED THAT AT SOME POINT WHEN THE BATTERY'S CHARGE IS VERY LOW, A "PROPULSION POWER IS REDUCED" MESSAGE WILL DISPLAY AND THE "ACCELERATOR PEDAL RESPONSE IS REDUCED". HOWEVER, THE FOLLOWING SENTENCE READS, "IN ADDITION, THE REMAINING RANGE VALUE WILL CHANGE TO LOW INDICATING THE VEHICLE SHOULD BE CHARGED IMMEDIATELY." THAT NEVER HAPPENED IN MY CASE. THE "PROPULSION POWER IS REDUCED" MESSAGE NEVER DISPLAYED (THOUGH PROPULSION POWER CLEARLY WAS REDUCED), AND AS CAN BE CLEARLY SEEN IN THE POSTED PHOTO, THE MINIMUM RANGE DISPLAYED AS 15 MILES. THERE WAS NO CONCEIVABLE REASON FOR THE CAR TO SHUT DOWN WITH THAT MILEAGE REMAINING. I ASSUME THIS WAS THE RESULT OF DEFECTIVE VEHICLE SOFTWARE OR ELECTRONICS, AND IT IS A CLEAR SAFETY ISSUE.

TRANSMISSION WARNING LIGHT/TRANSMISSION FAILURE. NEW VEHICLE (105 MILES), AT STARTUP, WOULD NOT SHIFT INTO D OR R. HAD TO BE TOWED.

THE SEATS ARE HORRIBLY SHAPED AND FAR TOO NARROW IN THE POSTERIOR/BUTTOCK/THICK AREA. THE RIBS ALONG THE SIDES OF THE SEATS PRESS INTO THE BACKS OF MY LEGS (I AM 5'8, 160LBS AND 35 YEARS OLD) TO THE POINT WHERE I GET BRUISES AFTER DRIVING THE CAR FOR 5 MINUTES. THEY ARE JUST DESIGNED EXTREMELY POORLY. FURTHERMORE, EXITING THE VEHICLE REQUIRES ME TO PLACE MY ENTIRE BODY WEIGHT ON A THIN PIECE OF PLASTIC ALONG THE SIDE OF THE SEAT WHILE SLIDING OFF IF IT, FURTHER GIVING ME BRUISES. I HAVE ORDERED A THICKER SEAT CUSHION TO ASSIST WITH THE PROBLEM, BUT I FEAR THAT I WILL BE PUSHED UP HIGHER AND NOT SECURELY ANCHORED TO THE SEAT SINCE I WILL BE SITTING ABOVE THE SIDE BOLSTERING, POTENTIALLY CREATING A MAJOR SAFETY RISK. I'VE LEASED THE CAR SO I'M LOCKED IN, BUT I CANNOT CONTINUE TO DRIVE IT WITH THESE SEATS AS THERE IS TOO MUCH PAIN, EVEN FOR HOURS AFTER DRIVING HAS COMPLETED.

WHEN THE DRIVE MECHANISM HAS BEEN SHIFTED TO "L" (LOW), THE VEHICLE SHOULD SLOWLY COME TO A STOP WHEN THE ACCELERATOR IS NOT PRESSED. HOWEVER, WHILE THE DISPLAY SHOWED "L", I HAVE EXPERIENCED THE VEHICLE CONTINUING TO ACCELERATE FORWARD FROM A STOP (AS IF IT WERE IN "D" INSTEAD). THIS OCCURRED WHILE PARKING, AND THE VEHICLE (WITHOUT OPERATOR INPUT) WOULD LURCH (AS IF SOMEONE WERE TAPPING THE BREAK WHILE IN "D"). THE VEHICLE WAS IN MOTION WHEN I NOTICED THE ISSUE -- IT DID NOT STOP WHEN I REMOVED MY FOOT FROM THE ACCELERATOR PEDAL. THE ISSUE PERSISTED AFTER STOPPING -- I STOPPED THE VEHICLE WITH THE BREAK, AND IT WOULD CONTINUE MOVING FORWARD AFTER REMOVING MY FOOT FROM THE BREAK. THIS OCCURRED IN A PARKING LOT WHILE PARKING. INITIALLY I WAS TURNING AGGRESSIVELY TO ENTER A PARKING SPOT. BUT THE ISSUE PERSISTED AFTER STRAIGHTENING OUT THE VEHICLE IN THE DESIGNATED SPOT. SINCE THIS ACCELERATION IS UNINTENDED AND UNEXPECTED, IT COULD LEAD TO ACCIDENTS. THINGS WHICH I WOULD GUESS MIGHT CONTRIBUTE TO THE MALFUNCTION: - QUICKLY SHIFTING FROM "P" TO "D" TO "L" AFTER TURNING ON THE VEHICLE. - ACTIVATING THE LOW-SPEED COLLISION AVOIDANCE SYSTEM WHILE IN "L" (IE, GETTING VERY CLOSE TO PARKED CARS WHILE TURNING INTO A PARKING SPOT). I HAVE A VIDEO OF THIS BEHAVIOR AFTER I STRAIGHTENED OUT IN THE PARKING SPOT. BUT I CAN'T ATTACH VIDEOS. PLEASE CONTACT FOR INFORMATION.

BACKUP CAMERA AND SOUND SYSTEM WILL NOT TURN OFF (FREEZE).

TL* THE CONTACT OWNS A 2017 CHEVROLET BOLT EV. THE CONTACT STATED THAT THE VEHICLE HAD A FEATURE ON THE DRIVER'S SIDE OF THE STEERING WHEEL THAT SLOWED THE VEHICLE DOWN AND GENERATED ENERGY TO CHARGE THE BATTERY. WHILE DRIVING 25-35 MPH, THE CONTACT UTILIZED THE ENERGY SAVING FEATURE. INSTEAD OF THE VEHICLE SLOWING DOWN, IT ACCELERATED. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TOWED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED A FREE INSPECTION. THE VEHICLE WAS TAKEN TO COMMUNITY CHEVROLET (200 W OLIVE AVE, BURBANK, CA 91502 (888) 295-6276), BUT WAS NOT GIVEN A DIAGNOSTIC TEST BECAUSE AN ERROR WAS NOT FOUND. THE MANUFACTURER OFFERED TO SEND AN INSPECTOR TO EXAMINE THE VEHICLE, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER DENIED THE CLAIM FOR THE VEHICLE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.

2017 CHEVROLET BOLT. CONSUMER WRITES IN REGARDS TO REGENERATION DURING BRAKING FEATURE. *LD *JS

TL* THE CONTACT OWNS A 2017 CHEVROLET BOLT. WHILE OPERATING THE VEHICLE, A LOUD HOWLING TYPE NOISE WAS PRESENT COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (BANKS CHEVROLET IN CONCORD, NH) WHO DISCOVERED THAT SMALL STONES HAD BECOME STUCK INTO THE BRAKING SYSTEM BETWEEN THE BACKING PLATE AND THE ROTOR. THE STONES WERE REMOVED AND THE FAILURE WAS REMEDIED, BUT THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS ON BOTH THE FRONT DRIVER AND PASSENGER SIDE BRAKES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500. *BF UPDATED 8/2/18*JB

3 TIMES IN THE FIRST1500 MILES SMALL STONES HAVE BECOME LODGED IN THE BREAKING, IN BOTH FRONT WHEELS AND NEVER I THE BACK WHEELS. THERE IS A DESIGN DEFECT THAT ALLOWS STONES TO ENTER BETWEEN THE BACKING PLATE AND THE ROTOR. THE BECOME STUCK (LODGED) THERE AND, IN ADDITION TO CREATING A LOUD SCREECHING NOISE, COULD IMPAIR BRAKING AND STEERING, CREATING A SAFETY HAZARD. ALL THIS HAPPENS WHEN THE CAR IS MOVING.

THE SEATS ARE UNCOMFORTABLE TO THE POINT WHERE IT HURTS MY REAR END AND LOWER BACK. ALBEIT MY PERSONAL OPINION, IT SEEMS THE PADDING IS INADEQUATE. FURTHERMORE, THE BACK OF THE SEAT APPEARS TO HAVE A GAP IN IT SO EVERYTIME YOU LEAN BACK, THE SEAT CLICKS. THIS ISN'T A DEFECT BUT RATHER A POORLY DESIGNED SEAT. THE SEAT ISSUE WILL PASS ANY TEST DRIVE BECAUSE THE TEST DRIVE IS SO SHORT. I'VE NEVER OWNED A CAR WITH SEATS LIKE THIS, USED OR NEW AND CHEVY SHOULD ISSUE A RECALL FOR THE SEATS.

AFTER DRIVING THE BOLT FOR ONE HOUR I DISCOVERED THAT HARD PLASTIC PIECES OF THE SEAT COULD BE FELT THROUGH THE BOTTOM CUSHION CAUSING SEVERE LEG PAIN AND NUMBNESS. THE PAIN TOOK 3 DAYS TO GO AWAY. THE SHORT DURATION OF THE TEST DRIVE WAS NOT ENOUGH TIME TO FEEL THIS PAIN. AFTER TALKING TO HUNDREDS OF PEOPLE IN VARIOUS ONLINE FORUMS I'VE DISCOVERED THIS IS A VERY COMMON ISSUE WITH THE BOLT. APPARENTLY IN A CERTAIN PERCENTAGE OF BOLTS (~%25) THERE IS INSUFFICIENT PADDING APPLIED TO THE SEAT. I HAVE SEEN PICTURES THAT SHOW A BOLT WITH PROPER PADDING AND ONE WITHOUT AND THERE IS A DIFFERENCE OF UP TO 2X IN HEIGHT. I HAVE SEEN PICTURES OF THE FOAM INSIDE THE SEAT AND IT VARIES SIGNIFICANTLY BETWEEN BOLTS. I AM REQUESTING THAT CHEVROLET RECALLS THE SEATS THAT ARE DEFECTIVE AND ADDS PROPER PADDING TO THEM. I CURRENTLY HAVE TO ADD A LARGE SEAT CUSHION TO THE SEAT WHICH COMPROMISES MY ABILITY TO DRIVE THE CAR AS IT PUTS ME AT A HEIGHT WHERE THE REARVIEW MIRROR NO LONGER WORKS AND I ROLL AROUND IN THE SEAT WHEN I GO AROUND CORNERS. THIS IS A HEALTH ISSUE AND A SAFETY ISSUE. I'VE ATTACHED A PICTURE OF EXAMPLES OF CONVERSATIONS WHERE MANY PEOPLE ARE REPORTING THIS PROBLEM.

DRIVING ON THE FREEWAY (60-70MPH) WITH THE BATTERY AT OR SLIGHTLY ABOVE 50%, AN ALERT SOUNDED, AND THE BATTERY LEVEL IMMEDIATELY WENT DOWN TO NEARLY ZERO. IT ESTIMATED 10 MILES LEFT, BUT SPEED IMMEDIATELY DECREASED, AND THE ACCELERATOR STOPPED WORKING. AFTER RAPIDLY COASTING OVER TO THE SHOULDER, AND WITHIN SECONDS, THE CAR MADE A SERIES OF LOUD NOISES AND COMPLETELY STOPPED.

SERVICE ENGINE LIGHT CAME ON ALONG WITH THE MESSAGE PROPULSION POWER REDUCED WHILE DRIVING ON THE FREEWAY. I PULLED OFF TO THE SIDE AND READ WHAT THE WARNING LIGHT MEANT AND DECIDED TO HEAD HOME. I STOPPED ON THE WAY HOME AT THE GROCERY STORE AND WHEN I CAME BACK OUT AND STARTED THE CAR THE WARNINGS WERE STILL THERE AND THEN IT WOULDN'T SHIFT INTO GEAR. I KEPT GETTING A MESSAGE THAT CONDITIONS WERE NOT RIGHT TO SHIFT AND PLEASE PUT THE CAR IN PARK. (IT WOULD GO INTO NEUTRAL) WHEN I TRIED TO SHUT THE CAR OFF IT WOULDN'T SHUT OFF. I FINALLY GOT IT TO SHUT OFF BY OPENING THE DOOR WHEN I WAS SHUTTING IT OFF. ON STAR TOLD ME I WAS HAVING A "CATASTROPHIC FAILURE AND THE CAR WOULD NEED TO BE TOWED. THE TWO TRUCK DRIVER CALLED ME 15 MINUTES LATER AND ASKED ME TO MAKE SURE I COULD GET THE CAR INTO NEUTRAL. I STARTED THAT CAR AGAIN, ALL THE WARMINGS CAME BACK ON EXCEPT IT DID ALLOW ME TO SHIFT INTO GEAR. I DROVE IT HOME AND BACKED INTO MY DRIVE. THE TWO TRUCK ARRIVED AND WHEN WE STARTED THE CAR AGAIN THE WARNING LIGHTS WERE ALL ON BUT AGAIN IT DID SHIFT INTO GEAR. HE TOWED IT TO THE DEALERSHIP.

In Sept 2020, GM issued Service Bulletin 20-NA-170 regarding rapid popping or clicking noises coming from the I-Booster hardware under the hood in the BOLT braking system. Earlier fixes for this issue involved replacing the I-Booster hardware, but that didn't solve the problem. The new fix called for a software update to the Brake Booster Control Module. The Bulletin states: "Correction -- DO NOT replace the I-booster assembly. Update the Brake Booster Control Module with the latest software." What happens to the brake system if the software update is not applied? Does the I-Booster hardware eventually fail because of the 1000's of unnecessary use cycles, and then what happens? Why hasn't a recall been issued for this possible safety issue caused by a software defect?

I HAVE A LIGHT GRAY INTERIOR TRIM PACKAGE AND THE GLARE FROM THE DASHBOARD IS EXTREME. THERE ARE TIMES, LIKE PULLING INTO MY OWN OR PUBLIC GARAGES, WHEN MY VISIBILITY IS REDUCED ALMOST COMPLETELY. ON THE OPEN ROAD THE PROBLEM IS ALSO SIGNIFICANT. TO MAINTAIN GOOD VISIBILITY I HAVE RESORTED TO WEARING POLARIZED SUNGLASSES AT ALL TIMES DURING DAYLIGHT DRIVING.

THE HID LIGHTS ARE UNSAFE. THE GLARE IS HARSH IN EYES OF ONCOMING VEHICLES AND PEDESTRIANS. THE HID HEADLIGHTS CAST A DEFINED BOX OF LIGHT BEYOND WHICH ALL IS DARK; THEREFORE, ANIMALS, PEOPLE, DIPS AND CURVES IN THE ROAD, AND OTHER VEHICLES OUTSIDE THE BOX OF LIGHT ARE INVISIBLE. THESE SHOULD BE OUTLAWED.

THIE IS A NEW LEASED VEHICLE. ISSUE RELATES TO SEVERE FORWARD VISIBILITY IMPAIRMENT IN DAYLIGHT DUE TO DASHBOARD REFLECTION. MY CAR INTERIORS ARE LIGHT ASH GRAY-CERAMIC WHICH INCLUDE A LIGHT-GRAY COLORED DASHBOARD AND TRIMMING. I HAVE RELAYED THIS ISSUE TO THE DEALERSHIP (WESELOH CHEVROLET - SAN DIEGO CA) - BUT THEIR RECOMMENDATION WAS TO PURCHASE A DARK-COLORED 3RD PARTY DASH-COVER. I AM CONCERNED 3RD PARTY DASH MAT COULD COMPROMISE OR OTHERWISE ADVERSELY AFFECT THE PERFORMANCE / DEPLOYMENT OF DASHBOARD AIR-BAGS DURING A COLLISION - THUS COMPROMISING THE SAFETY OF PASSENGERS. THE VISIBILITY IMPAIRMENT IS QUITE SEVERE DURING DAYLIGHT (SEE PHOTOS). THIS PRESENTES THE FOLLOWING POTENTIAL RISKS: - DANGER TO PEDESTRIANS - INCREASED RISK OF COLLISION & CAR/PROPERTY DAMAGE - FATIGUE IF DRIVING FOR PROLONGED TIMES - (IF USING 3RD PARTY DASH COVER) RISK OF MALFUNTIONING DASHBOARD SRS

1) SUNLIGHT REFLECTS OFF OF THE WHITE DASH ONTO THE WINDSHIELD AND BACK INTO THE DRIVER'S EYES. VISIBILITY IS IMPAIRED. THE EFFECT EXTENDS AS FAR AS THE SIDE MIRRORS AND THIS IN PARTICULAR NEARLY CAUSED ME TO CRASH INTO ANOTHER CAR WHICH I DID NOT SEE DUE TO THE TEMPORARY OPACITY OF THE GLASS. I DON'T REMEMBER THE EXACT DATE OF THIS INCIDENT. I'M ONLY CLICKING ON THE CALENDAR BECAUSE THAT ACTION IS REQUIRED IN ORDER TO FILE THIS COMPLAINT. I'M USING THE DATE THE PHOTOS WERE TAKEN. THE INCIDENT LIKELY HAPPENED THE DAY BEFORE. 2 )THERE IS ALSO AN ISSUE WITH SUNLIGHT REFLECTING OFF OF A SHINY CHROME BAR JUST ABOVE THE VIDEO SCREEN DIRECTLY INTO THE DRIVER'S EYES.

REDUCED VISIBILITY THROUGH THE FRONT WINDSHIELD. THE COMBINATION OF LOW WINDSHIELD ANGLE AND A LIGHT COLORED DASH REDUCES VISIBILITY THROUGH THE WIND SHIELD. THIS IS ESPECIALLY A PROBLEM WHEN GOING FROM LIGHT TO DARKER AREAS- INTO GARAGES, ALONG A STREET WITH TREES AND ALONG A CITY STREET AS BUILDING BLOCK SUNLIGHT.

DUE TO THE ANGLE OF THE WINDSHIELD, REFLECTION FROM THE LIGHT ASH GREY COLOR, CREATES A VERY VERY BRIGHT COLORED GLARE, WHICH REDUCES VISIBILITY IMMENSELY ON SUNNY DAYS. WITHOUT THE PROPER SUNGLASSES, IT IS VERY DIFFICULT TO SEE PEDESTRIANS, OTHER CARS AND SIGNS. NOTE THE "SHADED" AND OR THE VENTS OF THE DASH AND HOW MUCH DARKER AND LESS REFLECTIVE THEY ARE IN THE ATTACHED PHOTO. ( IE, ABOVE THE TRANSPONDER WHERE IT IS SHADED) I UNDERSTAND THAT THE DARK COLOR DASH DOES NOT CREATE THIS DANGEROUS REFLECTION AND SOME OWNERS HAVE REPLACED THE DASH AT THEIR OWN COST. I BELIEVE THIS IS A SAFETY HAZARD AND THE LIGHT COLOR DASH, TRIM, ETC, SHOULD BE REPLACED AT COMPANY EXPENSE. THIS IS A NEW MODEL AND IT WOULD BE BETTER NOW THAN LATER, BEFORE SOMEONE GETS HURT, OR WORSE, KILLED!

THE PROBLEM IS THAT IT IS TOO EASY TO PUT THE CAR IN "PARK" BY ACCIDENT. ON SEVERAL OCCASIONS, I WAS TRYING TO GO FROM THE "L" POSITION TO THE "R" POSITION. TO DO SO REQUIRES YOU TO PRESS THE SIDE BUTTON AND MANEUVER THE SHIFTER TO THE R POSITION. ON SEVERAL OCCASIONS, WHILE DOING SO, I INADVERTENTLY PUSHED THE "P" BUTTON ON TOP OF THE SHIFTER RESULTING IN THE CAR ENDING IN PARK WHEN I WANTED TO REVERSE. THIS HAPPENS WHEN I GRABBED THE SHIFTER AND PRESS ON THE "P" BUTTON WITH MY PALM WHILE TRYING TO PRESS THE SIDE BUTTON. MOST OF THE TIMES IT WAS NOT A BIG DEAL, I JUST TRIED AGAIN AND THEN PROCEEDED. HOWEVER, ON ONE OCCASION TODAY, I WAS ABOUT TO MOVE INTO AN INTERSECTION WHEN A FAST MOVING CAR APPEARED FROM A BLIND SPOT AND I TRIED TO QUICKLY BACK-UP AND ENDED UP IN PARK INSTEAD. IT TOOK ME A FEW SECONDS TO REALIZE WHAT WAS GOING ON AND FINALLY GOT IT IN REVERSE BUT IT WAS POTENTIALLY DANGEROUS AS I WAS IN PARK IN THE INTERSECTION WHEN I NEEDED TO MOVE QUICKLY OUT OF THE WAY.

FRONT SEATS HAVE INADEQUATE PADDING AND SHARP FRAME PERIMETERS CAUSING LOWER LEG DISCOMFORT AND DURING LONGER THAN 20 MINUTE DRIVES LEADING TO NUMBNESSS IN THE LEGS CREATING A UNSAFE OPERATING CONDITION.