NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Chevrolet Captiva. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I HAVE HAD THE 2013 CHEVY CAPTIVA SPORT FOR ALMOST 6 MONTHS. AFTER I HAVE BEEN DRIVING FOR ABOUT 30 MINUTES AND STOP AT A RED LIGHT/STOP SIGN. IT EITHER SHUTS OFF OR BEGINS TO SHAKE FORWARD AND BACKWARD. IT DOES NOT MATTER IF I AM IN A LITTLE TOWN, HIGHWAY, INTERSTATE, ETC., IT DOES THE SAME THING. MY WIPER WARNING LIGHT AND SOUND ALONG WITH MY BATTERY LIGHT, AND RANDOM INDICATOR LIGHTS AND SOUNDS GO OFF RANDOMLY. THE ONLY ACCURATE LIGHTS ARE THE SEATBELT AND DOOR AJAR INDICATOR LIGHTS. WHEN THE HEATER OR AC IS ON THE VEHICLE SHAKES MORE. WHEN MY BATTERY LIGHT IS ON, I CANNOT TURN MY HIGH BEAMS ON. THE ECO SYSTEM DOES NOT WORK AT ALL. THE KEY GETS STUCK WHEN IT WANTS TOO. NO SPECIFIC TIME OF DAY OR TIME TRAVELED. THE STEERING WHEEL GETS STUCK RANDOMLY WHEN I MAKE A SHARP TURN. THE TURNING SIGNAL HAS ITS FREQUENT MOMENT WHEN IT WILL NOT TURN OFF. THIS IS A VERY DANGEROUS ROAD HAZARD FOR OTHER DRIVERS. MOST OF THESE DEFECTS OCCUR TWICE A WEEK.
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR A ROUTINE OIL CHANGE AND WAS INFORMED THAT THE ENGINE OIL WAS LOW. THE VEHICLE WAS SERVICED AGAIN 1,500 MILES LATER AND THE OIL WAS LOW AGAIN; HOWEVER, THERE WAS NO INDICATION OF AN OIL LEAK. THE CONTACT CALLED LARRY H MILLER CHEVROLET MURRAY (5500 S. STATE STREET, MURRAY, UT 84107, (801) 264-3220) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE CONTACT WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 80,000.
WHILE DRIVING MY VEHICLE ON THE HIGHWAY WHILE IT WAS RAINING I HEARD A NOISE AND MY PASSENGER SIDE WIPER STOPPED WORKING. THIS SOUNDS LIKE A PROBLEM THAT WAS INVOLVED ON 2013 EQUINOX (CAPTIVA PROBABLY USES MANY OF THE SAME COMPONENTS). NHTSA CAMPAIGN NUMBER 16V582000 - GM'S RECALL NUMBER FOR THIS IS 25302. LUCKILY THE DRIVER SIDE WIPER CONTINUED TO OPERATE PROPERLY. THIS IS DEFINITELY A SAFETY HAZARD AND SHOULD BE COVERED BY GM AND IF THE REPAIR HAS ALREADY BEEN MADE, SHOULD BE REIMBURSED BY GM. I AM PRESENTLY WORKING ON GETTING THE PROBLEM FIXED. I ALSO EXPERIENCED AS MANY OTHERS HAVE (LOTS OF COMPLAINTS ONLINE) ABOUT AN OIL PROBLEM WITH THE ECOTEC 2.4 ENGINE. LIKE MANY OTHERS WHO EXPERIENCED STALLING PROBLEMS, WHEN I TOOK MY VEHICLE TO MY MECHANIC THEY FOUND OUT I WAS OUT OF OIL. (09/21/2018) NOW I AM CONSTANTLY CHECKING THE OIL LEVEL IN MY VEHICLE. THIS IS ALSO A MAJOR PROBLEM THAT RELATES TO SAFETY AND BY VIEWING THE MANY COMPLAINTS ON LINE, IT SEEMS AS THOUGH GM HAS NO INTENTION OF DOING ANYTHING ABOUT IT. PRESENT MILEAGE ON VEHICLE IS 78,000. IT'S A NICE VEHICLE, BUT THESE SERIOUS PROBLEMS NEED TO BE DEALT WITH BY THE MANUFACTURER.
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE CONTACT ALSO STATED THAT IT WAS DIFFICULT TO REMOVE THE KEY FROM THE IGNITION. FURTHERMORE, WHILE DRIVING OVER RUGGED TERRAIN, SEVERAL WARNING INDICATORS, INCLUDING THE PARKING BRAKE AND COOLANT BECAME ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE FAILURE WAS DUE TO AN ELECTRICAL FAULT. ON SEVERAL OCCASIONS WHEN THE VEHICLE FAILED TO START, THE CONTACT'S SPOUSE TAPPED THE FUSE PANEL AND THE VEHICLE STARTED AND FUNCTION AS INTENDED. THE CONTACT WAS THEN ABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURES WERE INTERMITTENT. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
CAR HAS STALLED OUT 7 TIMES IN A MONTH. DEALER SHIP CANT FIND WHAT THE PROBLEM IS HAVE TOWED IT 7 TIMES. THE CAR STALL WITH NO WARNING OR LIGHT. CALL GM THEY CANT DO ANYTHING. CAR STALLED WHILE DRIVING THIS IS UNSAFE
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE CAME TO A SCREECHING HAULT AND FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO THE DEALER (PINEGAR CHEVROLET BUICK GMC OF BRANSON, 163 ADAIR ROAD, BRANSON, MISSOURI 65616) WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE CONTACT ALSO STATED THAT THE "CHECK TRACTION CONTROL IMMEDIATELY/SEE DEALER" MESSAGE APPEARED ON THE DISPLAY SCREEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
THE ENGINE IS BURNING OIL BETWEEN CHANGES - DROVE TO WASHINGTON DC FROM SOUTH CAROLINA ALONE AND WHEN I ARRIVED I HAPPENED TO CHECK THE OIL AND THE DIP STICK WAS DRY. ADDED 3 QUARTS AND RETURNED HOME - ONCE AGAIN IT WAS DOWN ADDED ANOTHER 2 QUARTS. MIND YOU, NO SERVICE LIGHT EVER INDICATED A PROBLEM. ON GOING ISSUE FOR ABOUT A YEAR NOW AS MY REGULAR MECHANIC HAS TRIED TO FIND THE LEAK TO NO AVAIL. TOOK IT TO THE CHEVY DEALERSHIP AND THEY CAN'T FIND A LEAK...REVIEWED THE INTERNET AND FOUND THAT THIS SEEMS TO BE THE PROBLEM WITH GMC VEHICLES.
KEY GETS STUCK IN THE IGNITION AND THE BATTERY DIES COMPLETELY. I CANNOT LOCK OR UNLOCK MY CAR. HAZARDS WON'T TURN ON. ONLY HAPPENS OCCASIONALLY, BUT IT'S BEEN MORE FREQUENT AND LASTS LONGER. I USED TO BE ABLE JUST TO TURN THE CAR BACK ON TO GET THE KEY OUT, BUT NOW IT DOESN'T EVEN TRY TO TURN. IT'S LIKE THE BATTERY IS DEAD, BUT I GOT IT CHECKED AND IT'S FINE. IT HAPPENS AS I TURN THE CAR OFF OR ON. IT IS ALWAYS IN PARK.
ENGINE SPUTTERED, LURCHED FORWARD, THEN ALMOST DIED REPEATEDLY AT A STOPLIGHT. DROVE CAR HOME AS NO WARNING LIGHTS CAME ON AND MADE AN APPOINTMENT WITH MY MECHANIC. MECHANIC ADVISED TO DRIVE CAR TO THE SHOP. WHEN I STARTED THE CAR TO DRIVE THERE, SEVERAL ENGINE LIGHTS CAME ON STATING 'REDUCED ENGINE POWER' AND A STABILITRACK WARNING. THE CAR THEN DIED AND WOULD NOT START AGAIN. TOWED THE CAR TO THE SHOP AND WAS TOLD MY TIMING CHAIN SNAPPED AND DESTROYED THE ENGINE. 80K MILES ON THE CAR AND MY WARRANTY IS EXPIRED, SO NOW I'M PUTTING SEVERAL THOUSAND DOLLARS INTO A NEW ENGINE. HAVE HEARD OF SEVERAL OTHER ISSUES SIMILAR AT THE SAME MILEAGE.
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE ACC POSITION AND THE VEHICLE WOULD NOT TURN OFF. THE CONTACT HAD TO CALL TRIPLE AAA TO HAVE THE BATTERY DISCONNECTED TO SHUT OFF THE VEHICLE. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO THE DEALER (WESELOH CHEVROLET, 5335 PASEO DEL NORTE, CARLSBAD, CA 92008, (760) 208-1943). THE DEALER STATED THAT THERE WAS NO RECALL ON THE VEHICLE AND THE CONTACT PAID FOR THE REPAIRS. THE DIAGNOSIS OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER ALSO STATED THAT THE VEHICLE WAS NOT COVERED BY A RECALL AND PROVIDED CASE NUMBER: 8-4215205113. THE FAILURE MILEAGE WAS 100,700.
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE VEHICLE USED AN EXCESSIVE AMOUNT OF OIL (TWO QUARTS OF OIL BETWEEN OIL CHANGES). THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HAWKINS CHEVROLET (1244 MONTOUR BLVD, MAHONING TWP, PA 17821, 570-275-0711) WHERE AN OIL CONSUMPTION TEST WAS PERFORMED THAT REVEALED EXCESSIVE OIL WAS USED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED TO PAY TEN PERCENT OF THE REPAIR COST. THE CONTACT FILED COMPLAINT NUMBER: BCP-19-05-014150 WITH THE STATE ATTORNEY GENERAL. THE FAILURE MILEAGE WAS 67,000.
I HEARD A SMALL NOISE. TOOK MY CAPTIVA TO MY SHOP TO CHECK IT OUT. THEY WOULDN'T EVEN LET ME DRIVE IT TO MY DEALER WHICH WAS 2 MILES AWAY. THEY HAD IT TOWED. THE 2.4L ENGINES ALSO IN GMC'S TERRAIN AND EQUINOX, EAT UP OIL QUICKLY AND BLOW OUT YOUR ENGINE. LUCKILY MY SERVICE PEOPLE FOUND IT. BUT IT COST ME $5,000 FOR A NEW ENGINE BECAUSE I WAS NOW AT 104,000 AND MY WARRANTY RAN OUT AT 100,000. NOW THERE IS A RECALL ON TERRAINS AND EQUINOX BUT NOT THE CAPTIVA'S. AND WE HAVE THE SAME ENGINES.
VEHICLE STATIONARY IN PARK THE KEY WON'T COME OUT OF THE IGNITION. THE OTHER ISSUE IS THE DEFROST VENT HEAT SOMETIMES BLOWS COLD FOR A FEW HOURS. IT SEEMS TO GET STUCK ON DEFROST AND IT WON'T CLOSE THE DOOR OVER TO THE OTHER VENTS. IT SEEMS THAT IT COULD BE A PROGRAM ISSUE. THE SWITCHES SEEM TO WORK IT WILL HEAT UP. NOTICED IT DOES IT A LOT ON WINDY COLD NIGHTS THEN IN THE MORNING IT WON'T WORK FOR A FEW HOURS. PLEASE HELP! SAFETY ISSUES IF YOU CAN'T SEE OUTSIDE THE WINDOW WHEN BLOWING COLD AIR.
WHEN STOPPED AT RED LIGHT OR STOP SIGN IT CUTS OFF. ALSO IT HESITATES WHEN PROCEEDING TO GO. IT JUST STARTED DOING THIS WHEN I PUT E85 GAS IN THERE. MY MANUAL SAYS I CAN USE THIS GAS AND MY GAS CAP IS YELLOW WITH E85. HELP ME PLEASE!!!
I WAS ON MY WAY TO WORK AND WAS APPROXIMATELY 25 MINUTES INTO MY COMMUTE WHEN MY OIL LIGHT BEGAN TO FLASH OFF AND ON. APPROXIMATELY 2 MINUTES LATER, MY CAR BEGAN TO STALL AND I HAD SMOKE COMING OUT FROM THE HOOD OF MY CAR. I HAD TO PULL OVER ON THE SHOULDER OF THE INTERSTATE HIGHWAY I WAS DRIVING ON, WHERE IT WAS NOTICED I HAD OIL LEAKING UNDERNEATH OF MY CAR AND THAT OIL SPRAYED ALL OVER THE BACK OF MY CAR. THE DEALERSHIP WHERE I TOOK MY VEHICLE HAD TO TEAR DOWN MY ENGINE TO DIAGNOSE THE CAUSE OF THE BREAKDOWN. WATER GOT INTO THE PCV VALVE AND FROZE INSIDE OF IT (IT WAS 3 DEGREES THAT MORNING WHEN THIS OCCURRED). THE ICE CAUSED A BLOCKAGE OF AIR WHICH CAUSED MY REAR MAIN SEAL TO LEAK OIL TO A LOW LEVEL THAT DAMAGED MY ENGINE. WHILE THE OIL WAS PUMPING OUT, IT BROKE A ROD,A PISTON, SCARRED UP CRANK BEARINGS, WIPED OUT THE TIMING CHAIN, AMONG OTHER ENGINE PARTS. I HAD AN EXTENDED WARRANTY ON MY VEHICLE, WHICH DID NOT COVER THE DAMAGE TO MY CAR. WHEN I SPOKE TO THE SUPERVISOR OF THE WARRANTY COMPANY, HE EXPLAINED TO ME THAT MANY VEHICLES ON EAST COAST HAVE SUFFERED THE SAME DAMAGE (THERE WERE 8 VEHICLES IN 10 DAYS IN THE SHOP WHERE MY CAR IS IN ST. LOUIS, MO THAT HAD THE SAME THING HAPPEN AS WELL). SINCE THE WARRANTY COMPANY DID RESEARCH TO FIND OUT GM HAD A DESIGN FLAW WITH THE PCV VALVE, THEY SUGGESTED I HAVE GM COVER THE REPAIRS. GM ALSO HAS A SPECIAL COVERAGE ADJUSTMENT (14882) FOR THIS SAME ISSUE. HOWEVER, THEY ARE CLAIMING THAT SINCE MY VEHICLE WASN'T MADE AT A PARTICULAR PLANT, THE REPAIR WOULD NOT BE COVERED AT 100% AND QUOTED ME A BILL OF APPROXIMATELY $6800 TO FIX MY CAR. I HAVE KEPT UP WITH MY CAR MAINTENANCE, I HAD NO WAY OF KNOWING THIS WOULD HAPPEN TO MY CAR, ESPECIALLY DRIVING DOWN AN INTERSTATE HIGHWAY. THIS DAMAGE HAPPENED IN A 3 MINUTE TIME SPAN. THIS PART SHOULD BE RECALLED, AND GM SHOULD BE LIABLE FOR THE REPAIRS TO MY VEHICLE.
THIS PAST YEAR 2017; OIL CHANGES; LOW A QUART OR TWO; ONE TIME, TOLD IT WAS OUT OF OIL. NO LEAKS FOUND. DROVE 360 MILES IN THE WINTER AND BACK. CAR STALLED, BLUE SMOKE, SAID CHECK STABILITY TRACTION AND SHUT CAR OFF! (OUT OF OIL JUST 3 DAYS AFTER FILLED WITH OIL) I CHANGE OIL EVERY 2K MILES. I WAS INFORMED A LOT OF VEHICLES WITH THIS SAME ENGINE DID THIS EXACT PROBLEM. THIS IS A DANGER ISSUE. MY CAR STRANDED ME -12 DEGREE WEATHER!!!! I WAS INFORMED THAT THE REAR SEAL BLEW BECAUSE I DROVE A LONG TRIP IN THE COLD AND IT FROZE AND BROKE. THESE ARE TWO PROBLEMS I HAVE CONTACTED GM WITH AND THEY CALLED ME A LIAR AND TOLD ME I ABUSED MY CAR AND ALL WARRANTIES, INCLUDING POWER TRAIN RAN OUT THE SAME DAY I WAS STRANDED! I AM [XXX] AND NEVER ABUSE MY VEHICLES (MY DAD TAUGHT ME PROPER). I NOW HAVE NO CAR. IT IS PARKED IN MY YARD. I OWE $5000.00. IT ONLY HAS 89,000 MILES. THE COST TO FIX IS $3,350.00. I FEEL THIS WAS/IS A SAFETY ISSUE! THE ENGINE/SENSORS WOULD BE RUINED IF I DROVE IT ANYMORE. THE CAR JUST SHUTS DOWN. I WAS ALSO STRANDED 90 MILES AWAY FROM HOME BECAUSE IT QUIT. OUR LOCAL DEALERSHIP (PURCHASED FROM) SAID TOO BAD. GM SAID TOO BAD. WHEN I WAS DRIVING IN TRAFFIC, THE CAR STUTTERED, AND SHUT OFF AFTER TELLING ME TO SHUT IT OFF. AT THE STOP LIGHT, I HURRIED TO START IT, IT WAS RUSH HOUR, IN HEAVY TRAFFIC, ON A CITY STREET, AT ST. CLOUD, MN. I WAS SO SCARED. I NURSED IT TO A TIRE PLACE, (THANK GOODNESS THEY CLOSED AT 6 P.M., AS IT WAS 5:30 P.M.) THEY DO ALL CAR STUFF. I DON'T KNOW WHAT TO DO. I LOVE MY CAPTIVA. I DON'T' DARE DRIVE IT. IT WILL QUIT AND I CANNOT PUT 5 QUARTS OF OIL IN EVERY 50 MILES! PLEASE I KNOW FROM REPAIR PLACES THAT THIS ENGINE IS A PROBLEM. THIS SAME ENGINE IN A LOT OF EQUINOX'S, SAME PROBLEM. THE CAR QUITS, THE OIL IS OUT BECAUSE THE REAR SEAL BROKE IN THE COLD MINNESOTA WEATHER ON OUR LONG TRIP. THANK GOODNESS IT DIDN'T STRAND US AT ROCHESTER PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC
THIS VEHICLE WAS MECHANICALLY SOUND FOR THE ENTIRE TIME I HAVE OWNED IT (4 YEARS) UP UNTIL THIS FATAL ENGINE ISSUE. INITIALLY I NOTICED THAT OVER THE COURSE OF 2 OR 3 WEEKS MY 2013 CAPTIVA SPORT WAS CONSUMING OIL. NEVER SAW ANY EVIDENCE OF LEAKS ON THE GROUND. I WAS PLANNING ON TAKING IT INTO THE GARAGE FOR AN EVALUATION, BUT NEVER HAD THE CHANCE. I WAS DRIVING DOWN THE HIGHWAY AND THE REAR MAIN SEAL BLEW. I STOPPED THE VEHICLE IMMEDIATELY AND SHUT IT DOWN, BUT THE OIL LITERALLY JUST "FLEW" RIGHT OUT OF IT. IRONICALLY, THIS IS THE SAME ISSUE THAT MANY OTHER CHEVY 2.4L ECOTEC ENGINES ARE HAVING WITH THE PCV CLOGGING AND BLOWING OUT THE REAR MAIN SEAL. I CONTACTED CHEVROLET, AND OF COURSE, THEY WILL NOT COVER THIS EVEN THOUGH THEY PUT OUT A TSB WITH EXTENDED COVERAGE FOR VEHICLES WITH THIS ISSUE.
WHILE DRIVING MY CAPTIVA FROM WORK TO HOME (APPROX. 26 MILES) THE WARNING LIGHTS ON THE DASH LIGHT UP AND IT INDICATES SERVICE TRACTION CONTROL. IT WILL DO THIS AT LEAST THREE TIMES ON THE WAY HOME HOWEVER WHEN TAKE IT TO WESELOH CHEVY IN CARLSBAD THEY STATE NO CODES. ON AT LEAST FOUR TIMES WHEN I SHUT THE CAR OFF THERE IS NO POWER, NO LIGHTS, NO NOTHING ITS LIKE THE BATTERY IS DEAD WHEN ITS NOT. IT HAPPENED AT THE DEALERSHIP WHEN THEY ASKED ME TO PICK IT UP AFTER FINDING NO ISSUES. THIS LAST ISSUE I WAS ABLE TO GET IT STARTED BY AAA AND WESELOH HAD MY CAR FOR OVER A WEEK BURNT THRU HALF A TANK OF GAS FOUND NOTHING, HOWEVER I DROVE IT THE NEXT DAY FROM WORK AND IT HAPPENED AGAIN WARNING LIGHTS ON SERVICE TRACTION CONTROL.
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. WHILE DRIVING AT ANY SPEED, THE TRACTION CONTROL AND PARKING BRAKE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HOLIDAY AUTOMOTIVE (321 N ROLLING MEADOWS DR., FOND DU LAC, WI), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 78,500. THE VIN WAS NOT PROVIDED.
ENGINE RUNNING OUT OF OIL. BURNING OIL EXCESSIVELY
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPITIVA. THE CONTACT STATED THAT THE VEHICLE SHOOK WHILE AT A STOP AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CLIFT BUICK GMC (517-759-1361, LOCATED AT 1115 S MAIN ST, ADRIAN, MI 49221) WHERE IT WAS DIAGNOSED THAT THE VEHICLE CONSUMED TOO MUCH OIL AND THERE WAS MOISTURE IN THE OIL. THE TECHNICIAN ALSO DIAGNOSED THAT THE PVC GAUGE AND THE PISTON NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. WHILE DRIVING AT LOW SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE HESITATED AND STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ADDITION, THE PAINT ON THE HOOD OF THE VEHICLE WAS FADING. ON SEVERAL OCCASIONS, THE VEHICLE WAS TAKEN TO HARE CHEVROLET (2001 STONY CREEK RD, NOBLESVILLE, IN 46060, (855) 971-7214) WHERE IT WAS DIAGNOSED THAT THE INTAKE CAMSHAFT SOLENOID VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 98,000.
OVER A YEAR AGO AAA INSTALLED A NEW BATTERY WHEN MY CAR WOULDN'T START. SINCE THAT TIME THERE HAVE BEEN SEVERAL TIMES WHEN I HAD TO CALL AAA TO COME OUT AS THE CAR WOULD NOT START....EACH TIME THAT CLEANED AND GREASED THE TERMINALS. NOW IT IS HAPPENING MORE FREGUENTLY. ON SUNDAY...WHILE WAITING FOR AAA I CHECKED AND IT STARTED UP AGAIN ALL ON ITS OWN. SO NOT EVEN SURE IT IS THE TERMIALS AFTER ALL....I AM BECOMING AFRAID TO DRIVE THIS VEHICLE. I CAR WAS ALWAYS IN A PARKED POSITION. I HAVE OVER 60,000 MILES.
TAKAYA RECALL ...DRIVER SEAT BELT IS UNRAVELING , GAS FUMES COMES THROUGHT VENT WHEN ON FREEWAY OR STREETS EVEN WITH VENTS ARE CLOSED WHEN TURNING THE TIRE RUBS AGAINST THE VEHICLE TIRE AREA OTHER ISSUES WITH ENGINE GRINDING TO PICK UP SPEED AND POOR POWER BOUGHT TO BATTERIES.
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. WHILE THE VEHICLE WAS OPERATED AT VARIOUS SPEEDS, IT LOST POWER WITHOUT WARNING. FOLSOM CHEVROLET (12655 AUTO MALL CIR, FOLSOM, CA) DIAGNOSED THAT THERE WAS EXCESSIVE OIL CONSUMPTION. THE MANUFACTURER STATED THAT THE DEALER FROM WHERE THE VEHICLE WAS PURCHASED WAS RESPONSIBLE FOR REMEDYING THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
HORRIBLE STENCH IN MY CAR DUE TO A DEAD RAT IN MY CARS VENTILATION SYSTEM. I FOUND THE "ROOT CAUSE" AFTER APPROX. 2 WEEKS SINCE FIRST STENCH APPEARANCE. THE RAT WAS ALREADY DEAD AND THE PARTICLE FILTER WAS FULL OF DUNG, SO THAT ALL CAR PASSENGERS (OFTEN MY SON AND ALWAYS ME) DID BREATH THIS HARMFUL AND CONTAMINATED AIR (SEE HANTAVIRUS WHICH COULD BE INITIATED ALSO BY RAT DUNG). IM VERY WONDERING THAT THIS COULD HAPPEN AND WHY THIS HAS NOT BEEN PREVENTED OR HAS NOT BEEN FORESEEN (DESIGN FMEA) BY RESPONSIBLE ENGINEERING RESPONSIBLE. ANIMALS IN ENGINE COMPARTMENT ARE WELL KNOWN BUT I NEVER HEARD OF THEM IN VENTILATION SYSTEM!
WHILE I WAS DRIVING TO WORK ON THE HIGHWAY MY CAR CAUGHT ON FIRE THROUGH THE LEFT PASSENGER DOOR SPEAKER. I PULLED OVER AND GOT STUCK IN THE FLAMING CAR BECAUSE THE SEAT BELTS WOULD NOT RELEASE. AFTER A WHILE I WAS ABLE TO GET OUT, AND CALL THE FIRE STATION THEY CAME AND OUT THE FIRE; THEY SAID THE WIRE THAT CONNECTS TO THE SPEAKER WAS THE MAIN CAUSES OF THE FIRE. I TOOK THE CAR TO THE DEALERSHIP AND THEY CLAIMED NOTHING WAS WRONG WITH IT, IT JUST HAPPENED. NOW I'M STUCK WITH A CAR THAT I'M AFRAID TO DRIVE BECAUSE MY LIFE IS NOT ONLY AT RISK OF A CAR ACCIDENT BUT NOW ALSO AN UNKNOWN CAUSE OF ANOTHER POTENTIALLY FIRE.
THE BRAKE PEDDLE FAILS TO RETURN TO THE NORMAL OPERATING HEIGHT WHILE THE VEHICLE IS IN MOTION CAUSING THE BRAKE LIGHTS AS WELL AS THE BRAKES TO STAY ON ONLY WHEN THE HEAT IS DIRECTED AT YOUR FEET FOR LONG PERIODS OF TIME. I HAVE BEEN TO THE DEALER SEVERAL TIMES FOR THIS CONCERN AS WELL AS CONTACTING GM DIRECTLY REGARDING THIS CONCERN AND THEY DONT SEEM TO CARE ABOUT THIS SAFETY CONCERN. THIS ISSUE HAPPENS WHEN THE VEHICLE IS BEING OPERATED UNDER NORMAL CONDITIONS WITH THE HEAT ON AFTER 30 MINS OF DRIVING AND THEN THE PEDDLE WITH START TO STICK
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE EMERGENCY BRAKE WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SUNSET AUTO CENTER LOCATED AT 1300 N H ST LOMPOC, CA 934136 805-743-3903) WHERE IT WAS DIAGNOSED THAT THE CROSS BAR METAL BRACKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 55,350. UPDATED 08/22/17*LJ *CN
KEY STUCK IN IGNITION. WILL NOT COME OUT. AND IF YOU LEAVE IT IN THERE, THE BATTERY WILL GO DEAD. THIS SHOULD BE A RECALL ON THIS VEHICLE AS I SEE MANY OTHERS WITH THE EXACT SAME PROBLEM !!! MILEAGE (APPROX 80,000).
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT DROVE THE VEHICLE AND PARKED IT FOR SEVERAL HOURS. UPON RETURNING TO THE VEHICLE, THE INTERIOR WAS COMPLETELY DESTROYED DUE TO FIRE. THE VEHICLE WAS NOT OCCUPIED DURING THE FIRE AND NO INJURIES WERE SUSTAINED. THE FIRE WAS ALREADY OUT WHEN THE CONTACT RETURNED TO THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED AND WAS AWAITING CLAIM ADJUSTMENTS FROM THE CONTACT'S INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE IGNITION KEY REMAINED STUCK IN THE VEHICLE DURING THE FAILURE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER DEPRESSING THE POWER BUTTON ON THE DRIVER'S SEAT OF THE VEHICLE. FURTHERMORE, THE VEHICLE HESITATED WHILE DRIVING. THE BRAKE LIGHT AND THE PARK ASSIST LIGHT ILLUMINATED WITHOUT WARNING. THE SERVICE TRACTION CONTROL LIGHT ILLUMINATED AS WELL. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE DEALER COULD NOT DUPLICATE THE ISSUE. THE ISSUE RECURRED AFTER IT WAS DIAGNOSED THAT THE GROUND WIRE BECAME LOOSE AND A NEW MODULE WAS INSTALLED ON ANOTHER OCCASION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,500. UPDATED 08/31/16*LJ CONSUMER STATED VEHICLE WOULD SHUT OFF COMPLETELY WHEN IN PARK. KEY WOULD GET STUCK IN THE IGINITION. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP A TOTAL OF SEVEN TIMES. UPDATED 6/12/18*JB
KEYS KEPT GETTING STUCK IN IGNITION. HAD AT DEALER OVER 12 TIMES KEPT FIXING STUFF AND PROBLEM WOULD NOT GO AWAY. FINALLY FIXED THE SHIFTER MODULE ?? THIS WAS $1200 LATER. THIS WOULD HAPPEN WHEN NOT RUNNING.
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT STATED THAT WHEN ENTERING THE KEY IN THE IGNITION, THE KEY BECAME STUCK INSIDE THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, A MONTH LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A LOCK MECHANISM FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION SWITCH WHILE IN THE ACC POSITION AND COULD NOT BE REMOVED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE FAULTY IGNITION SWITCH. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 55,000.
THE AIR BAG LIGHT CAME ON AND I TOOK IT TO THE DEALER AND A PART HAS GONE BAD. THIS VEHICLE ISN'T THAT OLD FOR PARTS TO GO BAD SINCE AIRBAGS SYSTEMS ARE GOOD FOR A LONG TIME. I'VE SEEN OTHERS HAVE HAD PROBLEMS WITH THE AIRBAGS AND THIS SHOULD BE INVESTIGATED BECAUSE AIRBAGS ARE THE MOST IMPORTANT THING IN A FAMILY VEHICLE. ALSO JUST LIKE THE OTHERS, I'VE HAD ISSUES WITH MY RADIO AND LIGHTENING IN THE INSIDE. THE RADIO GOES ON AND OFF AND THE LIGHTS KEEP DIMMING THEN GOING BRIGHT AGAIN. ALL OF THIS OCCURS REGARDLESS IF I'M MOVING OR PARKED. THE AIR BAG LIGHT HAS BEEN COMING AND GOING SINCE LAST YEAR.
THE STABILIZER , TRACTION CONTROL AND THE ENGINE LIGHT SEEMS TO APPEAR WHILE DRIVING. THE POWER OF THE ENGINE SLOWS DOWN TREMENDOUS BARELY ABLE TO ACCELERATE. THIS SEEMS TO HAPPEN RATHER I'M DRIVING ON THE STREETS OR HIGHWAY DRIVING. THE PROBLEM COMES AND GOES.
THE DRIVER SIDE SEATBELT IS BECOMING UNUSABLE DO TO UNRAVILING I WAS TOLD BY THE DEALER WALLACE CHEVERLOET STWERAT FL.
ON 11/9/2015 MY SUV ENGINE CUT OFF AND I LOST ALL POWER TO OPERATE IT. THE KEY WOULD NOT COME OUT OF THE IGNITION. I WAS ATTEMPTING TO COME TO A STOP ON TWO OCCASIONS ON THE SAME DAY AND COULD NOT CONTINUE NORMAL VEHICLE OPERATIONS. I AM TAKING THE VEHICLE BACK TO THE DEALER 11/10/2015.
I OWN A 2013 CAPTIVA, ON A REGULAR BASIS I TURN OFF THE VEHICLE AND AM UNABLE TO TAKE THE KEY OUT OF THE IGNITION. THIS HAS BEEN HAPPENING FOR AROUND 6 MONTHS. I READ MANY, MANY COMPLAINTS ABOUT THIS ISSUE AND JUST WANT IT FIXED, HOWEVER MY CAR IS OUT OF WARRANTY @ A LITTLE OVER 70000 MILES ON IT. THIS ISN'T SOMETHING I SHOULD HAVE TO PAY TO GET FIXED IF I CAN SIT HERE ON MY COMPUTER AND READ ABOUT IT HAPPENING TO OTHERS 100'S IF NOT 1000'S OF TIMES! THERE ARE ALSO POINTS WERE THE ENGINE JUST ABOUT STALLS OUT, IT HAPPENS MOSTLY WHEN JUST PARKED BUT THERE ARE TIMES THAT IT SEEMS TO ACT LIKE IT WILL DIE WHEN DRIVIN. NOT TO MENTION IT ALWAYS MOMENTARILY LOSES POWER WHEN ACCELERATING, USUALLY AROUND 20 MILES AN HOUR. THERE IS ALSO AN ISSUE WITH THE CLIMATE CONTROLS, IT NEVER MAKES THE TEMPERATURE YOU CHOSE, IF IT'S ON DEFROST IT BLOWS HOT AIR NO MATTER WHAT AND MOST OF THE OTHER SETTINGS BLOW COLD AIR. I NEVER REALLY GET A TEMPERATURE TO BE COMFORTABLE.
WHILE DRIVING, THE DASH BOARD LIGHTS WILL COME ON FROM TIME TO TIME. THE SIGNAL LIGHT INSIDE THE CAR MAY SHOW, BUT NOT INDICATED OUTSIDE. ONCE IN A WHILE THE CABIN LIGHT FLUTTER, DIM AND THEN RETURN TO FULL BRIGHTNESS. THE RADIO MAY STOP WORKING AND " TING, TING" SOUND MAY COME ON WITH THE DASH BOARD PANEL LIGHTS ILLUMINATED MOMENTARILY. THIS CAR WAS RECENTLY SERVICED BY THE DEALER AND I HAVE REPORTED ON THIS PROBLEM BEFORE. SINCE IT OCCURS VERY OFTEN, I HAVE INDICATED THE DATE OF THE LAST OCCURRENCE. THANKS
MY CAR HAS BEEN CHECK SINCE I BUY THE CAR I ALREADY CHANGED TWO SENSOR THE MY MECHANIC TOLD ME TO DO AND I STILL HAVING THE SAME PROBLEM. ALSO MY LIFTGATER WONT NOT WORK EITHER I HAVE LOST POWER ON MY CAR
I WAS DRIVING HOME FROM WORK ON THE MORNING OF OCTOBER 14, 2015 WHEN THE SUNROOF LITERALLY SHATTERED INTO PIECES. IT SOUNDED JUST LIKE A SHOTGUN GOING OFF IN THE INSIDE OF THE CAR. I DID NOT HIT ANYTHING, NOR DID ANYTHING HIT THE CAR. THE ROOF "JUST EXPLODED." IF THIS IS A DEFECT IN THE GLASS, I DO NOT FEEL IT IS FAIR THAT I PAY TO HAVE THIS REPAIRED.
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE REDUCED POWER INDEPENDENTLY TO 20 MPH AS THE STABILITY TRACKER AND THE ENGINE POWER WARNING LIGHTS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY AND THE FUEL INJECTOR NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT POWERED OFF THE VEHICLE AND, MOMENTS LATER, IT FAILED TO START. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000. ...UPDATED 02/19/16 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED OTHER THAN A SLIGHT WHINE COMING FROM THE ENGINE COMPARTMENT. *JS
MY VEHICLE'S (2013 CHEVY CAPTIVA SPORT) SERVICE AIR BAG LIGHT HAS COME ON FOR THE THIRD TIME SINCE MAY 1, 2015. I TOOK IT TO THE CHEVY DEALER AFTER THE FIRST TIME BUT THEY COULDN'T DETERMINE THE CAUSE. 2ND INCIDENT I CONTACTED ONSTAR -DIAGNOSTIC SHOWED "COMPUTER MALFUNCTION" WITH THE AIR BAG. THE PASSENGER PRESENCE MODULE WAS REPLACED ON 6-16-15. TODAY, 3RD INCIDENT, 6-26-15. CONTACTED ONSTAR-DIAGNOSTIC SHOWED "GENERAL COMPUTER MALFUNCTION". I DO NOT FEEL CONFIDENT THAT MY AIR BAGS WILL FUNCTION PROPERLY IF NEEDED. I WILL BE TALKING TO THE SERVICE DEPARTMENT AGAIN TOMORROW. THIS IS A MAJOR SAFETY ISSUE.
TWO PROBLEMS: FIRST THE IGNITION SWITCH FROZE. COULD NOT TURN OFF CAR. HAD TO GET IT TOWED TO DEALER. THEY FINALLY REPAIRED THAT, NEXT, THE TRANSMISSION FROZE. THAT WAS A FEW WEEKS LATER. THEY SUPPOSEDLY FIXED THAT. LAST WEEK THE TRANSMISSION FROZE AGAIN. TOWED TO DEALER, THEY SAID THEY FIXED, GOT IT BACK FRIDAY. FROZE AGAIN TODAY AND WE HAVE HAD IT TOWED TO DEALER. WHAT IF IT FREEZES WHILE IN DRIVE? WHAT IF IGNITION FREEZES WHILE CAR IS ON AND CANNOT TURN IT OFF??
SINCE MY 2013 CHEVY CAPTIVA TOOK THE PLACE OF THE SATURN VUE WHEN SATURN SHUT DOWN. HOW CAN I BE SURE THAT SINCE MY CAPTIVA IS EXCLUSIVELY SOLD TO FLEET CONSUMERS THAT MY VEHICLE IS NOT BEING OVERLOOKED ON THIS IGNITION SWITCH RECALL PROGRAM SINCE IT IS ALMOST IDENTICAL TO THE PONTIAC G5 AND CHEVY COBALT IGNITION SWITCH? *TR
JANUARY 2, I WAS DRIVING ON I95 AT 60 MILES AN HOUR, ANOTHER CAR GOT FLAT TIERS AND LOST CONTROL, SUDDENLY MADE A U TURN AND IMPACTED ME FRONT TO FRONT, MY AIR BAGS DIDN'T DEPLOYED, CALLED CAR MAKER AND THEY HAVE NO RE-CALLS AND NO TAKING ANY ACTIONS ABOUT MY REPORT. *TR
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. AFTER PARKING THE VEHICLE, IT FAILED TO RESTART WITHOUT WARNING. IN ADDITION, THE CONTACT MENTIONED THAT THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO MANEUVER WHEN ATTEMPTING TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED. THE TECHNICIAN INFORMED THE CONTACT OF HOW TO START THE VEHICLE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Data synced from NHTSA on May 4, 2026