NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Chevrolet Colorado. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
While driving on the highway, especially extended trips, the vehicles steering will get very stiff, extremely hard to turn off of center, you need to “jerk” the steering wheel in order to move it, then it will stick in that position also.
* The touch screen went blank. After inspection by Dealer, it was discovered the radio failed causing this event to occur. * Without this component, the turn signals did not work properly, the seat belt warning did not sound, there was no access to rear camera, and rear cross traffic warnings and back-up camera did not work. In addition, access to On Star did not work for any emergency situations. * Dealer confirmed the radio caused this issue. * Only the Dealer inspected the vehicle. * There were no warning lamps, messages, or other symptoms of the problem prior to the event occurring. It happened after starting the vehicle one morning (April 25, 2023). Additionally, the light on the touch screen remained on when the motor was turned off, causing drain of the battery and leaving me stranded. I had to call emergency services to help me. I had to purchase a new battery because of this along with the purchase of a new radio component as well as pay for re-programming of the system. Total cost of this incident was $1,400.71. It should also be noted that the vehicle only has 65,000 miles on it.
Key gets stuck in the ignition switch. Will NOT turn all the way to off. Radio keeps playing, lights stay on, key can NOT be removed. Engine does turn off.
The stabitrac system malfunctioned and went into low power mode while on the highway almost in an accident because of speed loss. The button to turn it off did nothing. Still unsure what caused this to malfunction but needs to be a way to override to maintain speed without power loss
COMPONENETS FAILING: Passenger side headlight and blinker keep failing. Driver side running light keeps failing to illuminate. Driver side rear brake lights keep failing. Rear passenger side reverse light and blinker failing to illuminate. SAFETY: I have no way to safely drive in the dark or daylight because the blinkers and headlight are failing to work properly. INSPECTION and CONFIRMATION: The problem keeps reproducing itself about every month or so since purchase, July 4th of 2022. The dealership has attempted to work on the problem four times already. Three times at the same dealership and once at another auto shop. The dealership is the only one that has inspected it. They have been in communication with the engineers on multiple occasions. KNOWN PARTS REPLACED AT THIS TIME: The BCM, wiring harness, fuses, and fuse box have all been replaced since September of 2022 to now, March 7 2023. WARNING MESSAGES RECIEVED: The only warning messages I have gotten are blinker failure, break light failure, head light failure.
The truck has a hard downshift and when stopping and starting again at a stop sign it will lunge forward sometimes.Also,when holding speed at 50-60 mph you can feel a slight shutter like the truck is not running correctly.The dealer flushed the transmission when I purchased the truck but the issue continued so I made an appointment with the service department on march 3,2023.They took the truck on a road test and did notice the hard downshift and noted that this is a normal characteristic of this transmission(this is not normal and is unsafe)and will not offer to repair it.It is now the end of July 2023 and the issue continues and no one seems to want to do anything about it.I am going to take it back again but I am probably going to get the same answer
Thermostat malfunction. Part was nearly impossible to locate. Was without transportation for 5 days. Replacing a thermostat on a 2019 Chevy Colorado is now a major repair. The total cost was in excess of $1100. The vehicle only has 34,800 miles on it.
Twice now I've had to have the powering steering replaced due to water penetration. After approx 25000 miles both times I've had failure. The power steering will momentarily stop causing you to apply pressure to the steering wheel causing an over steer condition. This also happens in slow turns to when you try to straighten the wheel, it's almost like a magnet keeps you from turning and when it releases, you over steer causing the vehicle to cross over the lane your traveling in. Several other people have had this same issue as I've researched it online. It's a very dangerous situation, and now a costly one if this keeps happening.
I was stopped, and given a warning by a police officer for having no tail lights whatsoever. All other lights were functioning, and they had been fine the day before. These vehicles have four identical stop and tail lamp bulbs. I tested with my multimeter, and found that there was current at the socket. I replaced all four bulbs. Upon inspection, I determined that a SINGLE bulb of the four had a broken filament. It seems ridiculous that one bulb failing should cause the other three to go off duty. What is the point of two bulbs on each side, if they all quit when one dies?
The contact owns a 2019 Chevrolet Colorado. The contact stated while driving 15 MPH, the vehicle jerked abnormally. The contact stated that when the gear shifter was shifted from park to drive, the vehicle jerked excessively. In addition, the contact stated that while driving uphill, the transmission was slipping. The vehicle was taken to the dealer for routine service and the dealer was made aware of the failure however, the vehicle was not diagnosed. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,100.
Ignition Key does not rotate to the off position to be removed.
The 7in infotainment system regularly has problems. Most of my problems occur during and after phone calls. When talking, my audio will echo me at a loud volume for a brief second and then cut out for 3-5 seconds. When it comes back the audio will not always be at the volume it was previously. Sometimes louder sometimes very quiet, either way I have no control to change it. This will regularly happen 2-5 times during a 30 min phone call. Usually when I hang up after this happens the problems will persist. Sometimes all audio goes out, sometimes I will lose the ability to control the volume, and sometimes the volume will adjust after a 5-10 second delay. The display will sometimes blackout or reset. These problems are system wide across all audio functions including FM radio, Bluetooth audio, and apple carplay. The only way to correct the issue is to pull over, turn the vehicle off, and open the door.
Shuddering while driving, transmission feels like it is slow to shift. Forward crash sometimes alerts for no reason
Had my truck towed into a Chevrolet dealer to have power steering module checked since it stopped working. Dealer told me the harness was corroded and there was water build up in unit. Got a call a couple days later when it was supposed to be fixed and now the steering column needs to be replaced due to the steering shaft being rusted out.
While driving the vehicle listed above, the steering wheel locked, causing the tires to remain stationary. The vehicle was not able to be moved until a tow truck moved the vehicle to the dealership. The vehicle is fairly new, and has approximately 40K miles.
Forward collision goes off on its own for no reason, my ac went out at 4000 miles and cemetery froze over, my rear third brake light leaked at 5 months old and ruint my headliner and they wouldn't fix it without me paying, and now I am experiencing the shudder from my transmission that appears to be a common issue with all the trucks chevy put out. I also feel as if they will find a way to not cover this as I am out of warranty
Power steering stopped working. Seized and locked up, couldn't turn steering wheel.
The contact owns a 2019 Chevrolet Colorado. The contact stated that while driving at various speeds, excessive force was needed to steer the vehicle. There was no warning light illuminated. The contact notified the dealer of the failure and was informed that there were no recalls on the vehicle. The dealer instructed her to take the vehicle to the dealer for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 55,000.
Transmission will jerk/run poorly between 30-50 mph. This will cause deteriorated driving conditions and inability to stay with other vehicles with acceleration. Service performed by Chevrolet to rebuild transmission due to pump failure which damaged clutch pack. Service was covered under powertrain warranty. Rebuilt transmission now slips out of 3 and 4 gear and allows for lose of acceleration control.
Transmission problems. Vibrates under acceleration and deacceleration. Occasionally won't shift gears up or down, slips or hesitation between shifts. Violet jerks at times. Dealer has done a fluid drain and flush at 20k miles, replaced torque converter at 54k miles. Goes back in again on Monday for the same complaints. I'm responsible for transporting my 5 year old daughter to and from school. Difficult to travel highway speeds when it decides to act up. Research shows many design flaws and thousands of compliments. I fear for my families safety when driving this. I'm told it's safe by dealership??
Fleet vehicles allow shifting from park without seatbelt, intermittently. Another similar year that I drove was easily broken to always allow shifting out of park with no seatbelt where it should have been required. Thank you
Ignition Key Cannot Be Removed and / or Does Not Rotate to the Off Position. This has been going on for about a year and I have taken it to the dealer 3 times and they are unable to fix the issue. I have searched online and there are many Chevy Colorado owners facing this issue. https://www.cargurus.com/Cars/Discussion-t58416_ds944027
The ignition gets stuck when trying to completely shut off the vehicle and won’t release the key or shut off the vehicle. I was stranded in a parking lot with my young daughter, unable to get the key out. In order to shut off the vehicle and remove the key I had to remove connection from the vehicle battery. The closest dealership is an hour away from where I live and this is our only vehicle so I would not be able to come home until the problem is fixed. No warning or malfunction indicators.
Every time I'm driving on highway the truck keeps vibrating and feel like its going to shut off any minute. Also when I try to pass a vehicle it takes couple seconds to responds and then I feel like the transmission kicks. I feel like chevy should do a recall to fix this popular problems. In other words the truck has problems shifting from 1st to 2nd gear. You feel a little kick/jump when you hit the gas.
My rear-view camera does not work anymore and displays a blue screen. It is available for inspection. Happened after the weather turned colder. Vehicle has 38,000 miles and dealer won't cover it. Potential problem of running into someone behind me while backing up. No previous messages until the problem occurred. I understand that there are a lot of GM vehicles with this issue.
The contact owns a 2019 Chevrolet Colorado. The contact stated that while operating the vehicle, the temperature gauge would not operate and the engine light would remain illuminated. Also, the transmission had intermittently experienced slipping. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 40,000.
It's been a year i bought this 2019 chevy Colorado about having the truck a week i went back to where i bought the truck told the guy that sold me the peace of shit the key gets stuck in the ignition i carry a jump starter with me truck starts when it wants . and when driving on a road that has kid of sharp turn the truck slides like u lose kind of fells like u losing control espial on a rainy wet day it scary to drive the truck
WHILE DRIVING WITH THE RADIO AT A NORMAL VOLUMN THE VOLUMN ON THE RADIO WILL SPONTANEOUSLY TURN ALL THE WAY UP WITHOUT WARNING. IT IS EXTEREMLY DISTRACTING WHILE DRIVING AS YOU NEVER KNOW WHEN THIS IS GOING TO HAPPEN WHICH COULD RESULT IN AN ACCIDENT OR LOSS OF CONTROL OVE THE VEHICLE.
Ignition Key Cannot Be Removed and/ or Does Not Rotate to the Off Position. It started about three weeks ago and has gotten progressively worse. The engine turns off but the vehicle remains energized. Repeat start, gear cycling, steering wheel movement and holding the shifter detent randomly allows the key to be moved to the fully off position and removed. Reference GM bulletin PI1429B. Applies to my 2019 as well. Dealer did no research when I took it in and could not reproduce at time of inspection. Said it was out of warranty and without being able to reproduce, would have to have a tech try to reproduce then diagnose.
The contact owns a 2019 Chevrolet Colorado. The contact stated that the rearview mirror was always dark, which caused difficulty invisibility. The vehicle was taken to the dealer and the dealer informed the contact that the rearview mirror needed replacement. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
As I went around a turn (low speed), the truck lost power steering for about a half of a second. It came back online right away, but caused me to take the turn poorly. At the same time, the engine shut down and all of the lights on the dash went out. I stopped the vehicle, put it in park and restarted the vehicle. Everything then worked as if nothing was wrong. There are not any warning lights. It was as if someone simply turned off the ignition for a minute.
I EXPERIANCED TRANMISSION CHATTER AT AROUND 12,000 MILES. WHEN I READ THAT THIS IS A COMMON PROBLEM DO TO THE WRONG TRANSMISSION FLUID INSTALLED AT THE MANUFACTURER. IT WAS NOTED TO HAVE THE SERVICE DEPARTMENT CHANGE IT TO MOBIL 1 TRANSMISSION FLUID. AFTER 11,000 MORE MILES I NOW HAVE THE SAME CHATTER BACK. I FEL THAT THE SERVICE DEPARTMENTS DO NOT WANT TO DIVE FURTHER INTO FINDING OUT WHAT THE PROBLEM IS, CAUSE IT'S UNDER WARRENTY REPAIR AND THE DON'T MAKE ANY MONEY OFF OF YOUR COMPLAINT. SO THAT YOU COME BACK AND HAVE TO PAY OUT OF YOUR POCKET WHEN YOUR WARRENTY IS UP. THIS SHOULD BE A RECALL MATTER IN MY EYES. WRITE ALL YOUR COVERNS DIRECTLY TO GM AND VENT YOUR ANGER WITH THEM. AND IF THAT DOESN'T WORK I'M GOING TO THE NEWS CREWS TO MAKE IT KNOWN.
The key remains stuck in the ignition when the vehicle is turned off. This started occurring intermittently about two months ago but has become constant in the last two weeks. I'm concerned about leaving the key due theft concerns. I have an appointment with the dealer, but my research has found that this problem has been persistent with model years 2016 to the present.
Truck worked perfectly fine, then it was parked for a week because I had to have emergency eye surgery. After a week, started truck. Truck started spewing errors U0121 and U0131. Managed to get it to dealership with no steering and am told it is a power steering module failure and the cost to fix is $1800. The truck is barely out of warranty and I have seen numerous posts on forums across the Internet of others that have also experienced problems with their 2019 Colorados and the recalls on the 2015s for the same issue. - Component: Power Steering Module - Safety: Absolutely no power steering, extremely difficult to almost impossible to steer. - Reproduction: Yes, truck is at dealership. Confirmed errors and confirmed power steering module needs to be replaced. - Warnings: No warnings prior to truck being parked for a week. As soon as truck was started, received warnings and no power steering or traction control. Absolutely no symptoms prior.
The contact owns a 2019 Chevrolet Colorado. The contact stated that while driving at an undisclosed speed, the electric power steering failed and the steering wheel stiffened. The contact pulled over and restarted the vehicle however, the failure recurred. The message "Service power steering unit drive carefully" was displayed. An independent mechanic went to the contact's residence and diagnosed that the power steering had failed and informed the contact that there was a recall related to the failure. The dealer was made aware of the failure, but informed the contact that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,000.
Key gets stuck in ignition when shutting engine off leaving driver stranded and stuck with vehicle until key releases from ignition. No warning lights.
Key keeps getting stuck in the ignition apparently talking to the dealership service department, they have no clue either. Many other people complaining and GM not doing anything about it. This should be a recall since it is affecting many different colorados and different year models also
TRANSMISSION SHUTTERING CAUSING CHALLENGES ESPECIALLY WHEN ACCELERATING
I WAS DRIVING ON HIGHWAY WHEN I NOTICED SEVERAL PEOPLE PASSING ME ON THE RIGHT AND POINTING DOWN AT MY TRUCK. I REMEMBER MY TRUCK HAD SLOWED DOWN AND WHEN I WENT TO PRESS ON THE GAS AND MOVE TO THE RIGHT LANE TO PULL OVER IT DID NOT RESPOND. I THEN NOTICED SMOKE FILLING THE CABIN THAT WAS COMING FROM UNDERNEATH AND UP THROUGH THE TRANSMISSION STICK. WHEN I HIT THE BRAKES THEY WENT RIGHT TO THE FLOOR. I ENDED UP USING THE EBRAKE TO SLOW THE TRUCK DOWN AND PULL TO THE SIDE. WHEN I EXITED THE VEHICLE IT WAS ALREADY ON FIRE AND I PROCEEDED TO MOVE MYSELF TO SAFETY. A PASSING FIREMAN TRIED TO USE AN EXTINGUISHER TO PUT OUT THE FIRE TO NO AVAIL. THE TRUCK ONLY HAD 14000 MILES ON IT AND WAS TWO YEARS OLD WITH NO RECENT WORK DONE TO IT AT ALL
The contact owns a 2019 Chevrolet Colorado. The contact stated that after driving approximately 65 MPH and then with the vehicle being idle, the vehicle lost power steering functionality. The power steering assist warning light illuminated. The contact turned off and restarted the vehicle to regain power steering functionality. The failure recurred approximately three times. The contact took the vehicle to the dealer however, the mechanic was unable to identify the cause of the failure. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 8,000.
I HAVE A BLUE SCREEN ON MY BACK UP CAMERA DISPLAY. WHEN I PUT THE TRUCK IN REVERSE THE RADIO/CAMERA DISPLAY SAYS "SERVICE BACK UP CAMERA".
THE TRUCK SHIFTS AGGRESSIVELY BETWEEN 10 AND 20 MPH. LIKE IT'S SLIPPING NOT ENGAGING INTO SECOND GEAR. STARTED NOTICING IT AT 16,000 MILES AND HAD THE TRUCK SINCE BRAND NEW.*DT*JB
TRANSMISSION DOES A SLIGHT KICK BEFORE SHIFTING AT SPEEDS BETWEEN 20-45 MPH ON STREETS AND HIGHWAYS. GIRLFRIENDS SISTER-IN-LAW EXPERIENCED SAME PROBLEM WITH HER VEHICLE. HER PAPERWORK WHEN SHE GOT HER CAR BACK REFERENCED CHEVY'S BULLETIN# 18-NA-091
HARD SHIFTING FROM 1ST GEAR TO 2ND GEAR SPECIALLY WHEN IT IS COLD OR ON THE FIRST DRIVE. THE TRANSMISSION SEEMS TO NOT ENGAGE THE SECOND GEAR AND WHEN IT DOES IT RESULTS IN A HARD JOLT.
TRANSMISSION IS SHUDDERING WHEN ACCELERATING. THIS SHUDDERING EVENT BEGAN AROUND 9,000 MILES AND HAS PROGRESSIVELY WORSENED. SERVICE BULLETIN 18-NA-355 HAS BEEN PUBLISHED BUT WITH MIXED RESULTS. REQUESTING GOVERNMENT AGENCY CONTINUES TO MONITOR THIS AS THE SUDDEN LURCHING COULD POTENTIALLY PUT DRIVERS INTO A DANGEROUS INTERSECTION OR BE UNABLE TO ACCELERATE TO AVOID A HAZARD. THIS IS A LARGE SAFETY CONCERN AND TRANSMISSIONS ARE EXPENSIVE TO FIX/MAINTAIN AND THE COST SHOULD BE ABSORBED BY THE MANUFACTURER AS REPORTS OF THIS ISSUE GROW AND BECOME MORE WIDESPREAD.
IN MOTION. 8 SPEED TRANSMISSION FAILS TO SHIFT RIGHT . IT SHUTTERS BAD.
OIL FILTER ADAPTER INSERT GM PART NUMBER 12696079. BECOMES UNATTACHED FROM OIL FILTER HOUSING IF NOT EXTREMELY CAREFUL DURING A OIL CHANGE SERVICE. RESULTING IN TOTAL ENGINE FAILURE. MINE WAS DISLODGED DURING A OIL CHANGE. BUT I CAUGHT THE NO OIL PRESSURE WARMING IMMEDIATELY. OTHERS ACROSS THE COUNTRY HAVE NOT BEEN A LUCKY. SEE GM TECH BULLETIN 19-NA-006 OR GM TECH LINK.COM
The vehicle shakes and shudders when accelerating and driving under normal conditions. The feeling is that of a very bumpy road or going over rumble strips. It is more evident in hot conditions and in more humid conditions. I have contacted several dealers, but none can offer or guarantee same day service, and none offer a loaner in case of a long repair. There have been no warning lights or service lights to the condition. The dealers do state that it is a known condition. The drive-ability is compromised, and it is very uncomfortable and unnerving to operate at this point.
I CAME UP TO A TWO LANE CITY STREET, FOUR WAY STOP INTERSECTION AND STOPPED. I TURNED MY STEERING WHEEL TO THE RIGHT (IN ORDER TO MAKE A RIGHT HAND TURN) AND STEPPED ON THE GAS. THE VEHICLE TURNED TO THE LEFT, OUT INTO THE INTERSECTION, INSTEAD OF RIGHT. THE STEERING STAYED LOCKED TO THE LEFT AND WOULD NOT TURN IN IN EITHER DIRECTION. I HAD JUST CAME OFF THE INTERSTATE HIGHWAY. HAD THE FAILURE OCCURRED WHILE ON THE INTERSTATE, IT WOULD HAVE BEEN CATASTROPHIC. THE DEALER SAID, THERE WAS AN INTERNAL FAILURE IN THE STEERING MOTOR. I UNDERSTAND THAT PARTS CAN FAIL, BUT THE FACT THAT THERE WAS NO FAIL SAFE MODE, IS DISCONCERTING. I LOST ALL CONTROL OF MY STEERING. I HATE TO THINK OF WHAT WOULD HAVE HAPPENED IF I WAS AT SPEED INSTEAD OF STOPPED.
SHUTTERING/SHAKING WHEN SHIFTING GEARS WHILE IN MOTION SPEEDS FROM 10MPH TO 80MPH. MORE SO IN STOP AND GO TRAFFIC ON THE HIGHWAY OR CITY STREET. HARSH DOWN SHIFT WHEN COMING TO A STOP.