2020 Chevrolet Colorado Complaint Log

Key CONTINUOUSLY gets stuck in the ignition and will not release even when engaged in park. Something is wrong with the shifter or the safety release and many other people have had this problem. My truck only has 24,000 miles on it and this problem has made me late to work multiple times AND has caused the battery to go dead!! This should be a recall and not something many customer have to deal with as it it a manufacturing problem and is probably a very easy fix for the manufacturer. This is ridiculous and I nor others should have to pay out of pocket $700 for this error to get fixed. Should’ve stuck with Ram.

The contact owns a 2020 Chevrolet Colorado. The contact stated that while driving at various speeds, the steering wheel was intermittently difficult to maneuver. No warning lights were illuminated. The vehicle was taken to a local dealer for routine services and the contact made the mechanic aware of the failure. The vehicle remained at the dealer awaiting the diagnostic test and repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 16,000.

Making right hand turns intermittently the steering started locking until let off the throttle then it would release happened couple of times trying to get into a dealer to look at it. But the last time making right hand turn steering wheel made a hard right hand turn to the stop and was so hard couldn't hold on to the steering wheel happened do fast couldn't do anything almost crashed into the shoulder of the road the electric steering system on a colorado is extremely dangerous never had anything like this happen with any other vechiles I've owned and had many different brands.

This has been an ongoing issue. Truck currently has 45,000 miles on it. When driving on the interstate for 30 minutes, transmission flutters causing the cab to shake. It feels like running over rumble strips. Flutter lasts for several seconds and gets worse (longer duration, harder flutter) as time goes on. Dealer won't diagnose it because no codes are recorded. No dash lights light. The only indication is the flutter itself. Chevrolet cust support says their hands are tied - it is the dealers responsibility. The dealer will not devote personnel for 30 minutes to replicate the issue. Issue comes out of no where startling the driver - not safe. Your first reaction is either to brake or gas to stop the flutter/shake. Flutter is stronger as time goes by. This issue has been identified for other years of the same vehicle, and several GM vehicles. It is still an issue in 2020, but not recognized by GM. Multiple complaints are on the internet for this issue by other 2020 Colorado owners.

Nov 2021 I took my truck to the dealership with complaints of a high pitch hum coming from the reared- drivetrain. They found metal shavings in the rear end fluid and said they had to rebuild the rear end 11/3/21. Last Thursday I took it back for the same reason. They found alot of metal shavings again 1/19/23.

The rear end ring & Pinion bearings are effected. The rear end seems to be defective a high pitch noise is heard this started two weeks after purchase. It’s been repaired twice and it is going back for a third time on 7-17-23 and it barely has 67,000 on it. The contact stated metal shavings were found in the LSD fluid in the rear end.

The transmission on my 2020 Chevrolet Colorado often jerks when shifting and down shifting. This is especially true in colder temperatures where there is a significant hesitation and jerk when shifting from 1st gear to second gear. This is an automatic transmission. GM is aware of this issue and problem but are not resolving this problem as they indicated it should be acceptable. I have contacted both the dealer and GM. There have been no accidents related to this issue.

1)The exhaust system has leaked into the vehicles interior on at least two occasions May 7 2021 and July 24 2021. Arrangements can be made for vehicle inspection. We will be happy to help by any means we can. 2) There were both large amounts of exhaust fumes to the extent that I had to turn off the truck and exit the vehicle iimmediately. I might have died. Fortunately I was already parked so I did not need exit the roadway. It had been a long hot day in the mid to upper 90s I was about to take a brief nap in the vehicle and could have potentially died if I had fallen asleep as I was waiting in the parking lot on my partner to Complete a couple purchases and was anticipating about a 30 to 45 minute wait. The other time happen on May 7 2021 while my partner was driving on the highway by them self. The exhaust fumes were bad enough that all windows had to be rolled down and needed to exit hhhighway for the enext exit to park and exit the vehicle as soon as possible. Partner notes that they saw exhaust smoke/fumes coming iin from the vents with the air conditioner running . 3) The dealer has not been able to reproduce the problem. Vehicle has not been to a independent repair facility for the issue 4) No other inspections have been performed outside of dealership staff. 5) No warning lamps or messeges came on. The amount of exhaust fumes coming into the vechle was not a gradual ooccurrence but a sudden large amount of fumes. We will most likely be driving with the windows down partially, in addition to carrying a home carbon monoxide detector in the vehicle to assist in saving our lives and others on the road and to help document the problem.

VEHICLE IS EXPERIENCING A SHAKE AND/OR SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 25 AND 80 MPH IN A STEADY STATE OF DRIVING WHEN THE TRANSMISSION IS NOT ACTIVELY SHIFTING GEARS. THE VEHICLE SHUDDERS AS IF I AM DRIVING ON RUMBLE STRIPS. TSB 18-NA-355 SHOWS SAME ISSUE WITH 2017-2019 COLORADOS, BUT SHOULD PROBABLY INCLUDE 2020 MODELS AS THE CONDITION IS IDENTICAL TO WHAT MY VEHICLE IS EXPERIENCING.

Power Steering suddenly stopped functioning as I was towing a trailer approx 5000 lbs. ‘Service Power Steering Drive With Care’ popped up on dash. No dealership visit as this just happened. Truck is unfit for driving safely.

MY NEW CHEVY COLORADO TRUCK (10000 MILES) HAS EXPERIENCED VIBRATION ISSUED BETWEEN 30-60 MPH. TYPICALLY IT HAPPENS WHEN IN CRUISE CONTROL BETWEEN 50-60 MPH AND I TRANSITION FROM GOING DOWNHILL TO UPHILL AND THE ENGINE IS STARTING TO RE-ENGAGE AND ACCELERATE TO MAINTAIN SPEED. IT FEELS LIKE I AM GOING OVER RUMBLE STRIPS AND ITEMS IN MY GLOVE BOX CAN BE HEARD VIBRATING AROUND. APPARENTLY IT IS COMMON ENOUGH THAT ON THE INTERNET IT IS KNOWN AS THE "CHEVY SHAKE". I AM WORRIED ABOUT PREMATURE TRANSMISSION FAILURE. ALSO, IF THE INTERNET IS CORRECT, CHEVY HAS KNOWN ABOUT THE PROBLEM SINCE AT LEAST 2018. ALSO, IF THE INTERNET IS CORRECT, CHEVY HAS KNOWN ABOUT THE PROBLEM SINCE AT LEAST 2018. I HAVE ALWAYS IT WAS THE PAVEMENT CONDITIONS UNTIL I DID SOME RESEARCH ONLINE. I THINK I HAVE REALLY NOTICES IT WITHIN 3 MONTHS OF PURCHASE IN MAY 2020.

ENGINE TEMPERATURE GAUGE RUNS IN RED AFTER 30-40 MINUTES OF DRIVING. AFTER 10-15 MINUTES THE GAUGE WILL GO BACK TO NORMAL THEN WILL GO BACK TO HOT. THIS IS BOTH CITY AND HIGHWAY DRIVING.

FRONT AND REAR AXLE LOCKER FAILED TO ENGAGE

The contact owns a 2020 Chevrolet Colorado. The contact stated that while driving at various speeds, the vehicle was experiencing a loss of power steering. The contact stated that the vehicle also lost motive power with unknown warning lights illuminated. The contact stated that the key was stuck in the ignition switch, and after several attempts, the contact was able to turn off and restart the vehicle. The vehicle was taken to a local dealer on several occasions however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure reoccurred and that while driving at an undisclosed speed, the vehicle was jerking and lost motive power. The vehicle was towed back to the dealer, where it was diagnosed that the transmission control module (TCM) needed to be replaced. The vehicle was repaired; however, the failure persisted, and the check engine and traction control warning lights were illuminated. The vehicle was towed back to the dealer, where it was diagnosed that the engine control module (ECM) needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 11,000.

Third brake light seal leaking causing electrical connecs to corode and loose connection rendering the third brake light to stop functioning.

MY 2020 COLORADO HAS A SLOSHING SOUND COMING FROM PASSENGERS FRONT GOING TOWARDS BACK WHEN ACCELERATING. ALSO THE TRUCK HAS BEEN GOING OUT OF ALIGNMENT SINCE THE DAY I GOT IT. DEALER CLAIMS 'REAR THRUST ANGLE NOT ALIGNED FROM FACTORY' EVERY MONTH I HAVE BEEN BACK TO GET IT REALIGNED

WHILE DRIVING THE RADIO WILL GO SUDDENLY TO FULL BLAST WITHOUT REASON. AFTER ABOUT 2-3 SECONDS IT WILL RETURN TO NORMAL VOLUME

WHILE STARTING TO DRIVE THE VEHICLE A GUSHING WATER SOUND IS COMING FROM BEHING THE DASH.

It's occurred twice and I recorded it the second time. The infotainment display goes to a green multicolored pixelated screen and doesn't allow me to see what is behind me. If I can't see like I'm supposed to with the reverse camera technology, would this not be a safety concern if a child, or handicapped person -blind, deaf, or both- got behind me somehow?

WHILE BEGINNING TO ACCELERATE AFTER STARTING THE VEHICLE, I NOTICEABLE SOUND THAT IS BEST DESCRIBED AS 'WATER RUSHING' IS HEARD FROM BEHIND THE PASSENGER-SIDE DASH AREA. AFTER CONDUCTING SOME RESEARCH I HAVE NARROWED IT DOWN TO THE ISSUE OF AIR TRAPPED IN THE COOLANT SYSTEM. ISSUE IS ISOLATED TO THE AREA OF THE HEATER CORE. HAVE ALSO SEEN MENTIONS OF SERVICE BULLETINS WHERE, IF THE VEHICLE IS UNDER WARRANTY, IT CAN BE BROUGHT IN AND THE TANK CAN BE DRAINED AND REFILLED PROPERLY.

BOUGHT 2020 CHEVY COLORADO WT EXACTLY TWO WEEKS AGO TODAY AND ON MY WAY HOME FOR THE 3 DAY WEEKEND THE TRACTION LIGHT AS WELL AS ESC SERVICE LIGHT CAME ON. I HAVE 227 MILES ON MY VEHICLE!

TL* THE CONTACT RENTED A 2020 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE WARNING "FAILED SEAT BELT" SUDDENLY DISPLAYED AND WHEN PRESSING THE BRAKE PEDAL THE VEHICLE WOULD NOT STOP AND SMOKE WAS PRESENT IN THE CABIN OF THE VEHICLE. AFTER COASTING TO A STOP THE OCCUPANTS EXITED THE VEHICLE AND FLAMES WERE PRESENT COMING FROM THE UNDER THE VEHICLE. A BYSTANDER EXTINGUISHED THE FLAMES AND THE FIRE AND POLICE DEPARTMENTS CAME TO THE SCENE AND FILED REPORTS. THE VEHICLE WAS LATER TOWED AWAY. THE MANUFACTURER WAS CONTACTED REGARDING THE INCIDENT AND THE VEHICLE WAS EXAMINED BUT NO INFORMATION WAS AVAILABLE. THE FAILURE MILEAGE WAS 10,000. *BF*JB

GUSHING SOUND OF LIQUID WHEN START. RATTLING WHEN ACCELERATING NOISY SUSPENSION SCREEN TURNED BLACK ONCE OR TWICE CLUNKING NOISE WHEN SHIFTING NOISE IN BRAKES

THE RADIO/INFO SCREEN WENT BLACK WHILE IN USE. WOULDN'T COME BACK ON TURNED VEHICLE OFF AND BACK ON AND IT STARTED WORKING. WHILE VEHICLE WAS PARKED AND OFF THE DASH CAUGHT ON FIRE AND DISCHARGED THE PASSENGER SIDE AIR BAG

THE LOW LIGHT OUTPUT WHILE DRIVING IS VERY DIM AND THE VISIBILITY SEEMS TO BE REDUCED. WHILE DRIVING THRU BACK ROADS POORLY ILLUMINATE IT SEEMS THAT THE LIGHT ARE NOT ENOUGH. *TR

THE VEHICLE IS EXPERIENCING A SHAKE AND/OR SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 25 AND 80 MPH STEADY STATE DRIVING WHEN TRANSMISSION IS NOT ACTIVELY SHIFTING GEARS. THE CONDITION IS AS IF I WERE DRIVING OVER RUMBLE STRIPS. TSB 18-NA-355 ADDRESSES THIS ISSUE IN 2017 - 2019 CHEVY COLORADO PICKUP TRUCKS WITH THE 8 SPEED TRANSMISSION. THE 2020 MODEL SHOULD BE ADDED AS IT DOES NOT APPEARED TO BE FIXED AT THIS TIME. I PURCHASED THIS VEHICLE BRAND NEW FROM THE FACTORY WITH ONLY 5 MILES ON IT. THE SHUDDER ISSUE HAS BEEN PERSISTENT FROM THE VERY FIRST DAY I DROVE IT.