There are 50 owner-reported brakes complaints for the 2012 Chevrolet Cruzein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Started the purchase June 2022 when dealer said everything is good, Carfax no accidents, good car, nothing wrong. Dealers had me drive MI to CT to get the car, had 5-y.o. kid w/me. Brought car to mechanic when finally delivered July 6, ebrake almost gone; dealers had me drive w/my kiddo CT to MI with no ebrake on 6 speed turbo manual, wonderful. In writing said they would fix & some extras for all the issues they caused such as selling a vehicle w/o having title. Made it home in one peice. Next few weeks, car started shaking and stalling out losing complete power while driving, stopping at lights/signs, it hasn't stopped. Different smells of fluids coming inside ever since. Clouds of smoke coming from exhaust. Fuel seems to slip like sputtering/jolting, more smells coming in car. Check engine light on, went to Advanced Auto, showed me code has to do w/fuel/fuel tank & it showed dealer cleared out check engine without repairing. More research, they fraudulently passed the car for inspections/emissions & said it was good & passed, never received copies. They passed brakes when in writing they were to repair at no cost due to deceptive practices. No, nothing has been fixed; no, they never transferred title/registered vehicle. Now May 2023. Drove it now/then keep it going; MI awful winters. This winter heater went out for 3 days, no blower, no noise, magically started working. Roughly a dozen times when I shut it off, theres noises from front by grille like a ticking, no clue. I've drivien car 5,000 mostly from trip to get it. Dealers never provided the 3 special 10 yr warranties that car had. I found out, they were all expired, nothing I could do. They didn't disclose issues & 3 wks after purchase, accident on Carfax. So much fraud, it is sickening. One of the dealers violated their FTC Orders. Lies & lies, also @3 times stabilization/traction both need repairs then disappears 2 days. Loses power, definitely does not feel turbolike. Issues 7.6.22 & continue
The contact's sister-in-law owns a 2012 Chevrolet Cruze. The contact stated that while his sister-in-law was driving at an undisclosed speed, the brake pedal was depressed however, the vehicle was still moving forward. The failure nearly caused a collision. The vehicle was taken to an independent mechanic, who related the failure to NHTSA Campaign Number: 13V360000 (Service Brakes, Hydraulic). The parts for the brake assist needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was 133,000.
The contact owns a 2012 Chevrolet Cruze. The contact stated while driving approximately 10 mph, while depressing the brake pedal, the vehicle failed to stop. The contact had to pump the brake pedal several times before the vehicle stopped. The contact stated no warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V360000 (Service Brakes, Hydraulic) however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 95,000.
Brake assist, no brakes when backing up. This was recalled on almost 300,000 Chevy cruzes but not all. Recall number 12213. My vehicle being one that was not included. I believe Chevy needs to recall more than the 300,000. Brakes work fine driving forward, but again no brakes in reverse. This is not ok! Could definitely cause vehicle to crash. Not safe at all!
The contact owned a 2012 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the brake pedal failed to respond causing another vehicle to crash into the rear of the vehicle. The contact did not recall whether there were warning lights illuminated. The contact was unsure whether the air bags deployed. The contact stated that she was unconscious for a moment. The contact also sustained back injuries and sought medical attention. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 123, 000.
The contact owns a 2012 Chevrolet Cruze. The contact stated while reversing the vehicle, extra effort was needed to stop the vehicle. The contact stated that there was no warning light illuminated. The vehicle was not taken to a local dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 13V360000 (Service Brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 110,250.
ALMOST EVERY TIME I START MY CAR AND TURN ON THE AC AND THEN PUT MY CAR IN FORWARD/REVERSE I HAVE NO BRAKE ASSISTANCE AT ALL. IT WILL ALSO DO THIS WHILE SITTING IN A DRIVE THROUGH FOR FAST FOOD AS WELL. IT HAS ONLY OCCURRED AFTER FIRST START UP WITH AC RUNNING AND AFTER COMING TO A COMPLETE STOP AT A LIGHT, STOP SIGN, DRIVE THROUGH ETC. WITH AC RUNNING. IT STARTED DOING THIS APPROXIMATELY 3 MONTHS AFTER I PURCHASED IN 2015 AND HAS HAPPENED MORE FREQUENTLY SINCE THEN.
MY BRAKES WANT GO DOWN AND I NEED A BRAKES BOOSTER MASTER CYLINDER IS THERE ANYTHING Y'ALL CAN HELP ME WITH I'M ON DISABILITY AND CAN'T AFFORD TO FIX
I'VE NOTICED THIS PROBLEM GETTING WORSE OVER THE LAST MONTH. WHEN I'M BACKING UP, I HAVE TO PUSH REALLY HARD ON THE BREAK PEDDLE TO GET THE CAR TO COME TO A STOP. THEN TODAY I STARTED HAVING THE SAME PROBLEM WHILE IN DRIVE AND COMING TO A STOP AT A STOP SIGN. I THINK THE BREAK BOOSTER OR SOME COMPONENT IN THE BREAKING SYSTEM IS FAULTY. IVE HEARD OF A LOT OF OTHER PEOPLE HAVING THE SAME PROBLEM.
WHEN BACKING MY DAUGHTERS CAR OUT OF OUR DRIVEWAY, THE BRAKE PEDAL BECAME HARD AND THE CAR WOULD NOT STOP. THERE WAS A RECALL FOR HER CAR FOR THIS EXACT SAME ISSUE, BUT WHEN I PUT THE VIN NUMBER IN FOR HER CAR, IT WAS NOT INCLUDED IN THE RECALL. I AM AFRAID TO LET HER DRIVE THE CAR DUE TO THIS ISSUE.
BRAKES WILL OCCASIONALLY NOT RESPOND TO NORMAL PRESSURE WHEN STEPPING ON THE BRAKE PEDAL. I NOTICE THAT THE ISSUE HAPPENS SPORADICALLY, WHETHER I AM ON THE FREEWAY OR SURFACE STREETS. THERE SEEMS TO BE PRESSURE BUILT UP AND I HAVE TO STEP A LOT HARDER ON THE BRAKE PEDAL. I KNOW FROM LOOKING UP FORUMS THAT THERE WAS A RECALL ON THE 2012 AUTOMATIC CRUZE, BUT MINE IS A 6 SPEED MANUAL. I KNOW THE RECALL WAS FOR A MICROSWITCH ON THE BRAKE VACUUM BOOSTER. THE NHTSA RECALL NUMBER IS 13V360000. I AM WORRIED FOR MY FAMILIES SAFETY SEEING THAT I HAVE 2 TEENAGE SONS, MY WIFE AND I WHO ARE ABLE TO DRIVE THE CAR.
STARTED TO HAVE NOISE. ASK MECHANIC TO CHECK WHAT IS IT. TURNED OUT IT IS VACUUM PUMP FOR THE BRAKE SYSTEM. LOOKED UP INFORMATION AND THIS ISSUE IS UNDER THE CAMPAIGN #13V360000. CONTACTED LOCAL GM DEALERSHIP ASKING CAN THEY FIX IT AT NO COST. THEY REFUSED BECAUSE THIS RECALL DOES NOT LISTED UNDER MY VIN. WHY I SHOULD PAY FOR RECALL ISSUE AND OTHER OWNER DO NOT.
STARTED TO HAVE NOISE. ASK MECHANIC TO CHECK WHAT IS IT. TURNED OUT IT IS VACUUM PUMP FOR THE BRAKE SYSTEM. LOOKED UP INFORMATION AND THIS ISSUE IS UNDER THE CAMPAIGN #13V360000. CONTACTED LOCAL GM DEALERSHIP ASKING CAN THEY FIX IT AT NO COST. THEY REFUSED BECAUSE THIS RECALL DOES NOT LISTED UNDER MY VIN. WHY I SHOULD PAY FOR RECALL ISSUE AND OTHER OWNER DO NOT.
I WAS BACKING OUT OF MY DRIVEWAY AND WHEN I WENT TO PRESS THE BRAKE PEDAL TO STOP THE CAR AND PUT IT INTO DRIVE THE CAR DID NOT STOP MOVING. I HAD MY FOOT ALL THE WAY DOWN ON THE BRAKE AND THE CAR STILL DID NOT COME TO A COMPLETE STOP. EVENTUALLY IT CAME TO A STOP BUT HAD THERE BEEN ANOTHER CAR IN THE STREET I WOULD HAVE HIT THEM AND BEEN AT FAULT FOR AN INCIDENT THAT WASN'T COMPLETELY MY FAULT. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED BUT I FINALLY DECIDED TO LOOK INTO THIS ISSUE AND FOUND OUT ABOUT A RECALL ON THE CRUZE DUE TO BRAKE ASSISTANCE. I ENTERED MY VIN NUMBER AND IT SAID IT WAS NOT AFFECTED BUT I AM POSITIVE THAT MY CAR IS HAVING THE SAME ISSUE THAT OVER 300,00 OTHER CRUZE SEDANS ARE HAVING.
WHEN I USE THE BRAKES AND THE AIR IS ON THE CAR WILL NOT STOP LIKE IT SHOULD. IT KEEPS MOVING. I LOOKED THIS UP AND IT SHOWS THERE IS A RECALL ON THE BRAKE BOOSTER VACUUM PIPE BUT BECAUSE MY VIN NUMBER DOESN'T MATCH WHAT YOU HAVE PREDETERMINED THAT WILL HAVE FAULTY PARTS CHEVY SAYS MY CAR DOESN'T HAVE A RECALL. HOW EXACTLY DO YOU PREDICT WHAT CARS WILL HAVE FAULTY PARTS?
THE VEHICLE WAS IN MOTION GOING 55 MPH ON THE TURNPIKE AND TRAFFIC AHEAD WAS SLOWING DOWN. THE BRAKE WAS APPLIED AND IT FAILED TO WORK. MY SON, THE DRIVER, PUSHED THE BRAKE AGAIN AND IT STILL WAS NOT BRAKING. OUT OF DESPERATION, HE PUSHED THE BRAKE AS FAR AS IT COULD GO AND THE VEHICLE SWERVED TOWARD THE MEDIAN. HE TURNED THE STEERING WHEEL AND THEN IT SWERVED TOWARD THE SHOULDER. THIS ACTION MADE THE VEHICLE SLOW DOWN, BUT THE BRAKES STILL DID NOT WORK.THERE WERE NO OTHER VEHICLES INVOLVED, BUT HE WAS VERY CLOSE TO CRASHING INTO ANOTHER VEHICLE. I CHECKED TO SEE IF THERE WERE ANY RECALLS OR SAFETY ISSUES FOR THE 2012 CHEVROLET CRUZE. THERE WAS ONE RECALL THAT DESCRIBED WHAT HE EXPERIENCED, BUT THE RECALL WAS NOT FOR THE ENGINE TYPE OF MY CRUZE. IT WAS BULLETIN #12213-BRAKE VACUUM MICRO SWITCH. HE HAS AN APPOINTMENT WITH THE CHEVROLET DEALER TO CHECK OUT THE VEHICLE. BY THE WAY, THE VEHICLE PASSED STATE INSPECTION LESS THAN A MONTH AGO. FRANKLY, I AM AFRAID TO HAVE HIM DRIVE THE VEHICLE.
WHEN THE TEMPERATURE DROPS BELOW 20 DEGREES F MY ABS AND TRACTION CONTROL LIGHTS COME ON CONSTANTLY AND IT SAYS SERVICE ABS SYSTEM AND SERVICE STABILITRAK SYSTEM. WHENEVER THIS OCCURS MY LEFT REAR E-BRAKE LOCKS UP AS THOUGH IT IS FROZEN. THIS HAS CAUSED ME TO SLIDE OFF THE ROAD MULTIPLE TIMES.
AS I'M DRIVING IN THE CITY OF ATLANTA GEORGIA MY CAR CHEVY CRUZE 2012 HAS MANY ISSUES AS THE CAR BEING IN MOTION AS I PRESS THE BRAKES TO COME TO A STOP THE BRAKES PRESSURE GETS AND DO NOT STOP I FOUND OUT DID I HAVE TO TAP ON THE GAS AGAIN AND THEN PRESS THE BRAKE TO GET IT TO COMPLY SORT OF SCARY ALMOST CAUSING A WRECK EVERY TIME
TAKATA RECALL ON OR ABOUT JULY 2016 I NOTICED WHEN I PUT MY CAR IN REVERSE I TRIED TO BRAKE AND MY CAR WOULD STAY IN MOVEMENT AND REQUIRE ME TO SLAM DOWN ON THE BRAKE PEDAL. EVER SINCE THE FIRST TIME I NOTICED IT, IT HAS GOTTEN WORSE. THE BRAKE PEDAL GETS HARD AND MY CAR KEEPS ROLLING WHEN I'M IN REVERSE AND DRIVING FORWARD. IT HAPPENS FREQUENTLY BUT SOMETIMES WILL GO AWAY. I THOUGHT IT COULD BE A RESULT OF MY ENGINE NOT REACHING THE RIGHT TEMPERATURE BUT IT HAS HAPPENED MIDWAY THROUGH MY COMMUTES. I'VE BEEN TOLD THAT THERE ARE NO RECALLS FOR MY CAR BUT I FEEL THIS IS A HUGE SAFETY PROBLEM, I TRIED TO PARALLEL PARK THE OTHER DAY AND COULDN'T DO IT BECAUSE MY CAR KEPT ROLLING AROUND. THIS HAS HAPPENED ON CITY STREETS, I HAVE NOT NOTICED IT WHEN IM ON THE HIGHWAY.
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 10 MPH, THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO EXERT EXTRA FORCE TO DEPRESS THE BRAKE PEDAL UNTIL THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO BEDARD BROS. AUTO SALES (391 S STATE RD, CHESHIRE, MA 01225, (413) 743-0014) AND WAS INFORMED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
Showing 1–20 of 50 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026