There are 5 owner-reported body & structure complaints for the 2013 Chevrolet Cruzein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
THIS CHEV CRUZ RAMMED MY HONDA 2010 CIVIC AT 40+MPH IN THE RIGHT REAR QUARTER PANEL. THE CIVIC WAS TURNING LEFT INTO THE INTERSECTION AND WAS TRAVELING AT APPROXIMATELY 10 MPH. THE CIVIC DEPLOYED 4 AIRBAGS AND DEEMED A TOTAL LOSS WHILE THE CRUZ DID NOT DEPLOY AN AIRBAG AND HAD SLIGHT DAMAGE TO THE FRONT. I DON'T UNDERSTAND THIS AND HAVE INCLUDED PICTURES AND WOULD LIKE YOUR INVESTIGATION AND OPINION IF THE 2013 CRUZ'S AIRBAG IS DEFECTIVE.
ROAD WAS ICY AND I SLID INTO A DUMP TRUCK THAT HAD ALREADY CRASHED INTO CEMETERY FENCE. *TR
I WAS PARALLEL PARKING MY CAR AND WHEN I PUT IT IN PARK I TOOK MY FOOT OFF THE BRAKE AND THE CAR MADE A REVVING SOUND AND WENT IN REVERSE. I THEN HIT THE BRAKE, AND THE CAR LUNGED FORWARD AND MADE THE SAME NOISE. IT WENT INTO THE CAR BEHIND ME, AND THE CAR IN FRONT OF ME. FINALLY AFTER THAT I WAS ABLE TO TAKE THE CAR BACK OUT OF PARK TO GO REVERSE SO THAT I CAN GET MY CAR AWAY FROM THE CAR IN FRONT OF IT (THAT I HIT) AND THEN I PARKED IT SUCCESSFULLY. PROBABLY THE SCARIEST THING THAT EVER HAPPENED BECAUSE I HAD ABSOLUTELY NO CONTROL OVER MY VEHICLE. WHEN I TELL MY FAMILY/FRIENDS ABOUT THE INCIDENT THEY THINK I'M A CRAZY PERSON BECAUSE THE ONLY WAY I CAN DESCRIBE IT IS BY SAYING IT FELT LIKE SOMETHING (SUCH AS A GHOST LOL) TOOK CONTROL OF MY CAR. I'M NOT SURE IF I AM GOING TO HAVE TO PAY FOR THE DAMAGE WHEN MY LEASE IS UP. *TR
WHILE BACKING UP INTO A PARKING SPACE A WOMAN DECIDED TO WALK BEHIND MY CAR SO I TRIED TO STOP. THE CAR DID NOT STOP AND THE WOMAN HAD TO GET OUT OF THE WAY. THE CAR EVEN THOUGH MY FOOT WAS ALL THE WAY DOWN DID NOT STOP UNTIL THE CAR HIT A METAL POLE ON THE WALL OF THE PARKING GARAGE. AS OF TODAY THE CAR IS STILL HAVING PROBLEMS AND CHEVY TELLS ME IN EVERY VISIT THAT THE PROBLEMS IS SOMETHING DIFFERENT.
SIMPLY GETTING INTO THE CAR AS GETTING INTO ANY CAR. UNDER PORTION OF DASH SO LOW IT CAUSED ABRASION AND BRUISING TO RIGHT SHIN UPON ENTRY. VERY PAINFUL AND UNNECESSARY. SOME MODIFICATION NEEDS TO BE MADE TO ALLOW FOR A DIMINUTIVE PERSON WITH LONG LEGS TO ENTER CAR SAFELY. THIS HAPPENED ABOUT FIFTEEN MINUTES AGO (9 A.M.) AND I AM STILL REELING FROM THE PAIN OF IT. THE INJURY WAS QUICK AND WITHOUT NOTICE, SO THE IMPACT IS SUDDEN AND UNEXPECTED. NOTES: HEIGHT 5'1" LEG LENGTH 32" AT INSEAM THIS IS A RENTAL CAR (ENTERPRISE). LICENSE PLATE [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026