2009 Chevrolet HHR Complaint Log

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHEN ANY ELECTRICAL DEVICES SUCH AS A CELLULAR PHONE, CHARGER, I-PAD OR COMPUTER WERE PLACED IN THE FRONT PASSENGER SEAT, THE AIR BAG OFF WARNING LIGHT WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED HIM THAT THERE COULD BE NO ELECTRICAL DEVICES PLACED IN THE FRONT PASSENGER SEAT, AS IT WOULD INTERFERE WITH THE AIR BAG SENSOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

FAILURE: "SERVICE AIR BAG" LIGHT CAME ON. 1ST INCIDENT: "SERVICE AIR BAG" LIGHT CAME ON WITH PASSENGER SITTING IN FRONT PASSENGER SEAT, DEALERSHIP REPAIRED FAULTY COMPONENT. 2ND INCIDENT: "SERVICE AIR BAG" LIGHT CAME ON WITH PASSENGER SITTING IN FRONT PASSENGER SEAT, DEALERSHIP REPAIRED DIFFERENT FAULTY COMPONENT. 3RD INCIDENT: USE OF 12V ACCESSORY, NO PASSENGER PRESENT, AS WELL AS PASSENGER PRESENT, "SERVICE AIR BAG" LIGHT INTERMITTENTLY ON/OFF. CORRECTIVE ACTION: DEALERSHIP TOLD ME NOT TO USE 12V ACCESSORIES AS THEY MAY CAUSE SOME RF INTERFERENCE. 4TH INCIDENT: "SERVICE AIR BAG" LIGHT CAME ON WITH PASSENGER SITTING IN FRONT PASSENGER SEAT, DEALERSHIP REPLACED COMPONENTS, FOUND FAULTY WIRING 5TH INCIDENT: "SERVICE AIR BAG" LIGHT CAME ON WITHOUT A PASSENGER IN PASSENGER SEAT ON THE WAY UPTO THE DEALERSHIP FOR SERVICE. CONTACTED GM ABOUT POSSIBILITY FOR LEMON LAW REMEDY, WAS REFUSED BUY-BACK OPTION WITH STATEMENT THAT THE VEHICLE IS FIXED AND IN PROPER WORKING ORDER. REPRESENTATIVE PUSHED TOWARDS KEEPING VEHICLE. I PERSONALLY DO NOT HAVE CONFIDENCE, AT THIS POINT, IN THE SAFETY DEVICES OF THIS 2009 CHEVY HHR, NOR DO MY PASSENGERS. THE DEALERSHIPS SERVICE TECHNICIANS HAVE REPAIRED SEVERAL COMPONENTS, AND YET THE PROBLEM PERSISTS. THIS LAST TIME IN FOR SERVICE, THE TECHNICIAN COULD NOT REPRODUCE THE ISSUE, THEREFORE NO SERVICE WAS CONDUCTED OTHER THAN TESTING. THIS MEANS THAT THE PROBLEM HAS NOT BEEN RESOLVED SINCE THE LAST OCCURRENCE OF THE "SERVICE AIR BAG" MESSAGE BEING DISPLAYED. *TR

I BOUGHT MY HHR BRAND NEW. WITHIN WEEKS OF HAVING IT, THE BRAKES HAD TO BE REPLACED DUE TO WARPING. THIS HAS BECOME AN EVERY SIX MONTH ROUTINE NOW. THE BRAKES DON'T ALWAYS CATCH AND CAN BE SCARY WHEN TRYING TO SLOW DOWN. I'VE BARELY AVOIDED WRECKS SEVERAL TIMES, AND USUALLY THAT INVOLVES STEERING TOWARDS A DITCH. *JS

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THE TOP SURFACE EDGE OF THE ENTIRE FRONT WINDSHIELD EXHIBITED NUMEROUS AIR BUBBLES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION WHERE THE CONTACT WAS ADVISED THAT THE DEFECT WAS NOT COVERED UNDER THE EXTENDED SERVICE WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED IF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 200.

THE HEADLIGHTS ON THE 2009 CHEVROLET HHR BURN OUT PREMATURELY. I HAVE REPLACED BOTH THE DRIVERS AND PASSENGER HEADLAMP BULBS MULTIPLE TIMES SINCE PURCHASING THE VEHICLE NEW. I HAVE TO REPLACE THE BULBS APPROX. EVERY 10000 15000 MILES. MY FEAR IS THAT BOTH BULBS WILL BURN OUT AT THE SAME TIME CAUSING AN ACCIDENT DUE TO NO LIGHTS. THESE LIGHT BULBS APPEAR TO HAVE A MUCH GREATER FAILURE RATE THAN MOST VEHICLES I HAVE OWNED. *TR

TL*THE CONTACT OWNS A 2009 CHEVROLET HHR. TWO WEEKS AFTER THE VEHICLE WAS PURCHASED, THE DEALER INSTALLED HEATED SEATS. AFTERWARDS, THE PASSENGER SIDE AIR BAGS STOPPED WORKING. THE HEATED SEATS ARE DRAINING THE BATTERY IN THE VEHICLE. EACH TIME THE VEHICLE IS DRIVEN, IT FAILS TO START DUE TO THE DRAINED BATTERY. THE VEHICLE HAD TO BE TOWED TO THE DEALER IN ORDER TO BE RESTARTED. HE TOOK THE VEHICLE TO ANOTHER DEALER AND THEY STATED THAT A SWITCH UNDERNEATH THE SEATS NEEDED TO BE REPLACED. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE BACK TO THE ORIGINAL DEALER FOR THEM TO REDO THE INSTALLATION. THE FAILURE MILEAGE WAS 620. OIL LEAK ONTO THE COOLANT RESERVOIR. THE DEALER FOUND THE BRAKE FLUID CAP WAS NOT SEALED PROPERLY. THE HEATED SEATS THAT WERE I INSTALLED WERE CONNECTED TO THE BATTERY WHICH WAS CAUSING THE BATTERY TO DIE. UPDATED 03/19/09. *JB

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE PASSENGER'S SIDE FRONT SEAT BELT WOULD NOT EXTEND TO THE LATCH MECHANISM. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED HOWEVER, THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,914.

WENT TO LEAVE FROM FRIEND'S HOUSE, VEHICLE WOULD NOT START.CALLED TOW TRUCK, BUT BY THE TIME ( 2 HRS ) I WAITED CAR STARTED-UP.CANCELLED TOW TRUCK. NEXT TIME WHILE MAKING TURN, POWER STEERING STOPPED WORKING. IT HAS NOT WORKED SINCE APPROX 05/21/14. CALLED THE DEALER TO MAKE APPOINTMENT ON 06/03/14. THEY GIVE ME THE PAPERS SERVICES. AND THEY TOLD ME IT WILL PROBABLY TAKE BETWEEN 6 WEEKS TO 7 WEEKS FOR THEM TO GET THE PART.I BEEN CALLING, STILL WAITING FOR THE PARTS. ON ANOTHER NOTE, I TOLD THEM ABOUT MY CONDITION. I HAVE ONE ARM THE IS VERY HARD FOR ME TO DRIVE WITH OUT POWER STEERING. I HAD SURGERY ON MY LEFT ARM. ( A SURVIVOR OF SARCOMA). FOR THEM MAYBE IS NOTHING. I DON'T WANT THEM TO FEEL SORRY FOR ME. I JUST WANT TO FALLOW THE RULES, AND THE PROMISES THEY MAKE TO ME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR