2009 Chevrolet HHR Complaint Log

WITHOUT INCIDENT, THE SERVICE AIRBAG ALERT ILLUMINATED AND HAS CONTINUED TO STAY ON THE MAJORITY OF THE TIME FOR THE LAST 5 DAYS. MOMENTARILY, THE ALERT LIGHT WILL TURN OFF BUT RE-ILLUMINATE AGAIN WITHOUT INCIDENT. THIS IS SIMILAR TO THE OTHER POSTS AND COMPLAINTS I HAVE READ. *TT

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING 30 MPH, THE POWER STEERING FAILED. THE CONTACT STATED IT BECAME DIFFICULT TO TURN THE STEERING WHEEL AND WAS FORCED TO INCREASE THE EFFORT IN ORDER TO DRIVE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

2009 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO DOOR HANDLE ON THE PASSENGER SIDE COMING OFF *TGW THE CONSUMER STATED THE DOOR HANDLE CAME OFF IN HER HAND, WHEN SHE PULLED THE HANDLE TO OPEN THE DOOR. THE COST TO REPLACE THE HANDLE, WAS $ 334.85. *JB

LOSS OF STEERING ASSIST OCCURS AT ANY TIME WHILE DRIVING AND ONCE ASSIST IS LOST, A MESSAGE IS DISPLAYED ON THE DRIVER INFORMATION CENTER (DIC) AND A CHIME SOUNDS. THIS IS THE SAME PROBLEM & PART INVOLVED IN THE BELOW RECALL OF COBALTS & IN A CANADIAN RECALL OF HHRS. IT IS ALMOST IMPOSSIBLE TO PARK WHEN IT IS NOT WORKING. RESETTING BY TURNING IGNITION OFF, THEN STARTING ENGINE AGAIN WILL LAST ABOUT 30 SECONDS. I HAVE ALMOST CRASHED AS IT FAILS WHILE TURNING ENTERING/EXITING PARKING SPACES OR GARAGE. NHTSA ACTION NUMBER: NHTSA RECALL CAMPAIGN NUMBER: PE10005 10V073000 MAKE: CHEVROLET MODEL: COBALT MANUFACTURER : GENERAL MOTORS LLC MODEL YEAR : 2009 COMPONENT(S) : STEERING:ELECTRIC POWER ASSIST SYSTEM DATE INVESTIGATION OPENED : JANUARY 27, 2010 DATE INVESTIGATION CLOSED : JULY 19, 2010. *TR

I WAS DRIVING MY HHR ON A STATE ROAD AT 50MPH WHEN THE POWER STEERING MESSAGE CAME ON AND THE POWER STEERING QUIT. IF I WOULD HAVE BEEN IN A CURVE, I WOULD HAVE WRECKED. I FOUND THE NEAREST SAFE SPOT TO PULL OFF THE ROAD AND TURNED MY CAR OFF AND RESTARTED IT AND IT CAME BACK ON. SINCE THIS EPISODE I HAVE HAD MULTIPLE EPISODES WITH THIS PROBLEM. I ONLY DRIVE ABOUT 500 MILES PER MONTH AND THAT IS TOO MAY TIMES FOR THE STEERING TO GO OUT. *TR

WHILE DRIVING IN RAIN WIPER'S STOPPED WORKING AFTER PLAYING WITH SWITCH AND STOPPING PULLING OVER IN A SAFE PLACE WHEN TRAFFIC WOULD LET ME I TURNED CAR KEY SWITCH OFF AND BACK ON TWICE AND THEY STARTED WORKING AGAIN AFTER DEALING WITH THIS MORE THEN ONE TIME DROVE CAR TO A DEALER AFTER TWO DAYS THEY TELL ME THE MAIN FUSE BOX HAS A SHORT IN IT AND WILL NEED TO BE REPLACED I HAVE A BUMPER TO BUMPER EXTENDED COVERAGE AFTER TALKING WITH THE DEALER THEY ARE TELLING ME THIS IS NOT COVERED IN WARRANTY THEY ALSO CALLED THE DEALER WERE I BOUGHT IT AND THEY LOOKED IT UP AND SAID THE SAME FUSE BOX NOT COVERED SO IT WILL COST ME OVER $600.00 TO FIX CAR I FILL THIS IS A SAFETY RELATIVE ITEM AND SHOULD BE COVERED ? IF A SHORT IN THIS FUSE BOX STOPPED WIPERS COULD IT START A FIRE AS WELL. *TR

THE EPS (ELECTRONIC POWER STEERING) GOES OUT IN MY 2009 CHEVROLET HHR EVERY SINGLE DAY, USUALLY AFTER ABOUT 5 MINUTES OF DRIVING. IT HASN'T CAUSED ME TO HAVE A MAJOR ACCIDENT YET, BUT IT CAUSED ME TO SCRAPE AGAINST A GUARD RAIL. THE EPS MOTOR NEEDS A RECALL IMMEDIATELY, AS THIS IS A WELL KNOWN ISSUE WITH MANY HHR OWNERS!!! *TR

TWICE TODAY, THE POWER STEERING STOPPED WORKING WHILE DRIVING THIS VEHICLE. WHILE PULLING OUT OF A PARKING PLACE, THE POWER STEERING STOPPED WORKING FOR THE FIRST TIME. UPON STOPPING, PUTTING THE VEHICLE IN PARK AND RE-STARTING THE VEHICLE IT WORKED AGAIN FOR A SHORT PERIOD. (LESS THEN 2 MILES) LUCKILY, WE WERE ONLY TRAVELING 40 MPH ON A STRAIGHT, LEVEL, SIDE ROAD WHEN IT HAPPENED THE SECOND TIME. I HAVE VISIONS OF VERY BAD THINGS IF/WHEN THIS HAPPENS AGAIN AT HIGHWAY SPEEDS ON A WINDING ROADWAY. UPON FURTHER RESEARCH, BEFORE MAKING THIS REPORT, I READ OF MANY OTHERS WHO OWN THIS SAME VEHICLE WHO HAVE HAD THIS SAME PROBLEM, AND THAT THERE IS POSSIBILITY THAT THERE WAS A MANUFACTURER RECALL IN CANADA, BUT NOT IN THE US. I ALSO UNDERSTAND THAT THE SAME PARTS ARE USED IN THE CHEVY COBALT, DOES HAVE A RECALL. *TR

WHILE DRIVING POWER STEERING LIGHT WILL COME ON AND LOSS OF POWER STEERING OCCURS, ALSO SHAKING, HAVE REPLACED ROTORS AND BRAKES TWICE WITHIN ONE YEAR, WHY IS CHEVROLET NOT FIXING THE PROBLEMS ON THE HHR WHEN OTHER MODELS WITH SAME COMPONENTS HAVE BEEN RECALLED. I WILL NEVER BUY ANOTHER CHEVROLET IF THEY FAIL TO RESOLVE THESE ISSUES. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE REVERSING FROM A PARKING SPACE. THE CONTACT STATED THAT THERE WAS NO WARNING PRIOR TO THE FAILURE. THE CONTACT SPOKE WITH THE DEALER AND WAS INFORMED THAT THEY COULD NOT LOCATE A FAILURE CODE BECAUSE THE SYSTEM RESET WHEN THE VEHICLE WAS SHUT OFF. THE FAILURE AND CURRENT MILEAGES WERE 58,280.

WHEN I PUT MY CHEVROLET HHR INTO PARK AND PROCEEDED TO TURN THE CAR OFF, THE IGNITION SWITCH WAS STUCK IN THE ON POSITION AND I WAS UNABLE TO TURN THE IGNITION TO THE OFF POSITION WHILE THE CAR WAS STILL RUNNING. I HAD TO DISCONNECT THE BATTERY CABLE AND REMOVE A FUSE TO GET THE VEHICLE TO TURN OFF COMPLETELY, AND AM HAVING TO TAKE IT TO THE DEALERSHIP TOMORROW FOR A REPAIR. *TR

MY CAR WOULD NOT TURN OFF. THE KEY IS STUCK IN THE IGNITION IN THE ON POSITION AND WILL NOT TURN TO THE OFF POSITION. WAS TOLD, WITHOUT EVEN GETTING PAST THE ABOVE DESCRIPTION " IT'S AN HHR ISN'T IT" BY PERSON ON THE PHONE FROM CHEVROLET DEALERSHIP. WE WERE TOLD BY THE CHEVROLET DEALERSHIP TO PULL FUSE IN ENGINE AND DRIVE IT OVER TOMORROW SINCE THE GARAGE IS CLOSED IT BEING SUNDAY. CALLED DEALERSHIP BACK TO NOTIFY WOULD BRING CAR OVER NOW DUE TO ISSUES WITH TRANSPORTATION FOR MONDAY.... ENDED UP HAVING TO HAVE IT TOWED BECAUSE IT WAS UNSAFE TO DRIVE SINCE WHEN TURNED ON IT KEEPS SPUTTERING AS THOUGH MISS FIRING AND SOUNDS AS IF IT IS GOING TO STALL.... *JS

I HAVE A 2009 HHR THE POWER STEERING GOES OUT WHILE IN MOTION IF YOU STOP THE VEHICLE AND TURN OFF IT WILL HAVE POWER STEERING AGAIN FOR A WHILE THE SAME THING HAPPENS. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT HE HAD SEVERAL PROBLEMS WITH THE VEHICLE. THE FAILURES INCLUDED THE BRAKES, POWER STEERING ASSIST AND A FOUL ODOR BEING EMITTED THROUGH THE VENTILATION SYSTEM. IN ADDITION, THE DRIVER'S SIDE DOOR HANDLE CABLE FRACTURED AND THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT HE TOOK THE VEHICLE TO THE DEALER FOR THE FAILURE OF THE POWER STEERING ASSIST WHERE THEY ADVISED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE STEERING RACK WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO THE DEALER BECAUSE THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THEY ADVISED THAT THE CAM SHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE VEHICLE BEGAN TO DRIVE ROUGHLY AFTERWARD. THE VEHICLE WAS ALSO TAKEN TO THE DEALER FOR THE BRAKE FAILURE, DOOR HANDLE AND THE EXHAUST AND THE TECHNICIANS STATED THAT THEY COULD NOT DUPLICATE THE BRAKE PROBLEM OR THE FOUL ODOR THAT WAS COMING THROUGH THE EXHAUST. IN ADDITION, THE CABLE IN THE DOOR HANDLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 32,000.

TL* THE CONTACT OWNS A OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WOULD NOT RELEASE FROM THE IGNITION, THEREFORE THE ENGINE COULD NOT BE SHUT OFF. THE CONTACT HAD TO DISCONNECT THE BATTERY WIRES AND THE FUEL PUMP FUSE TO SHUT THE ENGINE OFF. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER STATED THAT THE FAILURE WAS LOCATED AT THE IGNITION LOCK CYLINDER. THE DEALER REPLACED THE IGNITION LOCK CYLINDER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 60,000.

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING FAILED WHILE DRIVING AT VARIOUS SPEEDS AND THE STEERING WHEEL SEIZED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE CONTACT STOPPED THE VEHICLE TO CORRECT THE FAILURE. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

I WAS DRIVING MY CHEVY HHR WHEN IT STARTED OVERHEATING AND SMOKING AND DIDN'T SEEM SAFE TO DRIVE, SO I HAD IT TOWED TO A DEALERSHIP AND WAS TOLD THAT ENGINE BLOCK CRACKED AT ABOUT 147,000 MILES DUE TO OVERHEATING. I WAS TOLD THAT IT NEEDED A NEW ENGINE WHICH WOULD BE 4,000. WANTING A SECOND OPINION, WE HAD IT TOWED TO ANOTHER MECHANIC WHO BASICALLY SAID THE EXACT SAME THING. THEN WECALLED GM BECAUSE THE MECHANIC TOLD HIM THAT THERE WAS A TECH BULLETIN OUT ON IT AND THIS WAS A KNOWN PROBLEM ON THE HHR'S SO WE WERE HOPING THAT GM WOULD HELP US SINCE THE CAR WAS ONLY 2 YEARS OLD. GM SAID THAT THEY COULD PROBABLY HELP US BUT FIRST WE HAD TO PAY ANOTHER 200 TO GET IT TOWED TO ANOTHER CHEVY DEALERSHIP AND THEN PAY FOR THE DIAGNOSIS. I WAS HESITANT, BUT HE TOLD ME THAT IF WE DID THAT HE SHOULD HOPEFULLY BE ABLE TO HELP US OUT WITH THE ENGINE. WE DID ALL THAT, AND THEY CALLED US BACK THIS MORNING TO SAY THAT THE ISSUE WAS EXACTLY WHAT WE HAD TOLD THEM FROM THE BEGINNING BUT NOT ONLY WOULD THEY NOT HELP US OUT AT ALL, THIS DEALERSHIP WANTS 6,000 FOR THE NEW ENGINE INSTEAD OF THE $4,000 THAT THE FIRST DEALERSHIP QUOTED US. THE MECHANIC SAID THAT HE CAN'T TELL IF THE ENGINE CRACKED BECAUSE THE CAR OVERHEATED, OR IF THE CAR OVERHEATED BECAUSE THE ENGINE CRACKED, BUT EITHER WAY HE SAID HE CAN'T TELL IF IT'S A MANUFACTURERS DEFAULT OR NOT SO THEY'RE DECIDING TO GO WITH NOT SO THEY DON'T HAVE TO HELP US. *TR

I HAVE TWO ISSUES GOING ON WITH MY HHR. LAST EVENING I PULL INTO MY DRIVEWAY AND MY KEY WOULD NOT TURN OFF ENGINE AND RELEASE. I HAVE READ HUNDREDS OF COMPLAINTS WITH THE SAME ISSUES WHILE I WAS TRYING TO RESEARCH HOW TO TURN OFF MY CAR. MY CAR RAN IN MY DRIVEWAY FOR 2 HOURS WASTING GAS UNTIL WE FIGURED OUT HOW TO TURN OFF CAR. THE MANUAL STATES THAT YOU CAN PUSH A TUMBLER AND TURN THE KEY TO RELEASE IT. THE MANUAL IS NOT CLEAR ON WHAT THE TUMBLER IS BUT THE ONLY MOVABLE PIECE INSIDE STEERING WHEEL BASE DID NOT HELP TO RELEASE THE KEY. WE FINALLY FIGURED OUT HOW TO PULL THE FUSE TO SHUT DOWN THE ENTIRE CAR. THE DEALERSHIP WAS CLOSING AROUND THE TIME I STARTED CALLING AND THEIR OPTION TO COME LEAVE THE CAR WITHOUT OTHER TRANSPORTATION WAS NOT A GOOD OPTION FOR ME WITH KIDS. ONCE FUSE WAS OUT THE CAR IS SITTING IN MY DRIVEWAY WITH THE KEY IN IT WHICH IS CAUSING A WHOLE OTHER LEVEL OF STRESS FOR ME. I HAVE TO PUT FUSE BACK IN THIS MORNING AND TAKE TO DEALERSHIP TO GET MY CAR FIXED. FROM OTHER COMPLAINTS THE FIX SHOULD BE THE SAME. I DON'T UNDERSTAND IF THIS IS SUCH A BIG ISSUE WHY THERE IS NO RECALL ON THIS. I ALSO WOULD LIKE TO KNOW WILL WE AS LOYAL CUSTOMERS GET A REFUND WHEN THEY ACTUALLY DO DECIDE TO RECALL THIS APPARENT DEFECTIVE CAR. MY OTHER ISSUE IS THE AIR BAG LIGHT POPS ON FOR UNSPECIFIED PERIODS OF TIME AND SAYS IT NEEDS SERVICED. IT CAN GO OFF FOR DAYS AND WEEKS AT A TIME AND THEN DECIDE TO POP BACK ON. I HAVE ALSO BEEN READING ABOUT THIS ISSUE IN THE COMPLAINTS AND WONDERING WHY THERE IS NO RECALL ON THIS ISSUE AS WELL. *TR

UNABLE TO REMOVE THE KEY FROM THE IGITION. ONE HOUR LATER THE CAR IS STILL RUNNING AND KEY IS STUCK. DISCONNECTED THE BATTERY. ITS 7PM WILL HAVE IT TOADED TO DEALERSHIP IN AM

AFTER PARKING IN THE DRIVE WAY AROUND 11:30 PM THE IGNITION KEY WOULD NOT TURN OFF. I TRIED TO USE THE RELEASE PLUNGER BUT ENDED UP REMOVING THE LOWER STEERING COLUMN COVER AND FORCING IT OVER THE KEY. THEN I PULLED THE WIRE HARNESS OFF WHICH SHUT OFF THE ENGINE. I WAS ABLE TO START THE CAR BY PUTTING THE WIRE BACK ON AND TWISTING THE KEY. THE DEALER SAID THE KEY WAS BENT AND CHARGED ME $400 TO REPLACE THE SWITCH. THEY OBVIOUSLY USED PLIERS TO REMOVE THE KEY. WHILE IN THEIR WAITING ROOM I READ AN ARTICLE IN A MARCH ISSUE OF MOTOR MAGAZINE THAT SAID THIS IS A COMMON PROBLEM FOR SEVERAL CARS INCLUDING HHR'S AND THEY ARE NOT SURE WHY. I FEEL THIS SHOULD HAVE BEEN ON RECALL AND NOT BE CHARGED TO US. THE KEYS MAY BE TOO SOFT OR IT WAS A MANUFACTURERS DEFECT IN THE FIRST PLACE. *TR

I PULLED INTO THE GAS STATION TO GET GAS. I COULD NOT SHUT THE CAR OFF NOR REMOVE THE KEY. MY 2009 COBALT HAD THE SAME PROBLEM AND WAS FIXED DUE TO A VEHICLE RECALL. HOWEVER, MY 2009 HHR HAD NO RECALL ON IT EVEN THOUGH IT USES THE EXACT SAME DEFECTIVE PARTS AS THE COBALT DID. I AM ALSO CONCERNED ABOUT THE STEERING ON THE HHR SINCE IT SHARES THE EXACT SAME MECHANICALS AS THE COBALT. THE COBALT HAD A RECALL DUE TO STEERING, HOWEVER THE HHR DID NOT. A SEARCH FOR COMPLAINTS ON=LINE YIELDED MANY RESULTS. IT APPEARS THAT THE HHR'S ARE HAVING THE EXACT SAME PROBLEMS YET THE CONSUMERS ARE LEFT WITH PAYING FOR THE REPAIRS. MY GM DEALER CONFIRMED THAT THE HHR USES THE EXACT SAME FAULTY PARTS AS THE COBALT AND HE COULD NOT EXPLAIN WHY THE HHR WAS NOT COVERED IN THE RECALL EITHER. HE STATED THAT THEY HAVE HAD TO FIX JUST AS MANY HHR'S AS THEY HAVE COBALTS... THE ONLY DIFFERENCE IS THAT COBALT OWNERS DO NOT HAVE TO PAY ANY OUT-OF-POCKET EXPENSES AND HHR OWNERS DO. THIS IS RIDICULOUS. *TR

POWER STEERING MOTOR GOES OUT WHILE DRIVING AND FIXES ITS SELF ONCE YOU SHUT THE CAR AND START BACK UP. KEY GETS STUCK IN IGNITION CAN'T TURN THE CAR OFF. *TR

SERVICE AIRBAG LIGHT STAYS ON. *TR

2009 CHEVROLET HHR. CONSUMER STATES KEY WAS STUCK IN THE ON POSITION *TGW THE CONSUMER STATED THE ONLY WAY FOR HIS WIFE TO SHUT THE VEHICLE OFF, WAS TO TAKE HER FOOT OFF THE GAS AND LET THE CLUTCH OUT WHILE IT WAS STILL IN GEAR. THE CONSUMER HAD TO DISCONNECT THE BATTERY IN ORDER TO PREVENT IT FROM GOING DEAD AND POSSIBLY DAMAGING THE ELECTRICAL SYSTEM. THE NEXT DAY, THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP, WHERE HE WAS INFORMED, HE WAS NOT THE ONLY PERSON TO BRING THEIR VEHICLE IN FOR A DEFECTIVE IGNITION KEY CYLINDER. *JB

LAST NIGHT OUR 2009 HHR WOULD NOT TURN OFF, AND THE KEY WAS STUCK IN THE IGNITION. AFTER LOOKING AT ALL THE CORRESPONDENCE ONLINE RELATED TO THIS PROBLEM, WE TRIED EVERYTHING TO SHUT THE CAR OFF. WE ATTEMPTED TO DEPRESS THE SOLENOID SWITCH BEHIND THE SQUARE COVERING IN THE BOTTOM OF THE STEERING COLUMN, DISCONNECTED THE BATTERY, AND ENDED UP PULLING THE FUEL FUSE. WE WERE IN A HOSPITAL GARAGE, AND PLACED IN A COMPROMISING POSITION WITH THEFT, AND NOT KNOWING IF THE CAR WAS ACTUALLY ENGAGED IN "PARK." IT WAS SATURDAY NIGHT, AND OF COURSE, IT WILL BE LOOKED AT BY THE CHEVY DEALER MONDAY MORNING. I TRULY HOPE THIS WILL BE COVERED BY A RECALL. *TR

I PULLED MY CHEVY HHR, 2009 INTO MY DRIVEWAY, AND THE CAR WOULD NOT TURN OFF. THE KEY WAS STUCK IN THE IGNITION WHILE IT WAS STILL RUNNING. I HAD TO POP MY CLUTCH (MANUAL TRANSMISSION) TO GET MY CAR TO STOP RUNNING. I TURNED EVERYTHING THAT I COULD OFF, TRIED TO LOCK THE DOORS, HOWEVER THE DRIVER'S SIDE WOULD NOT LOCK. HAD IT TOWED TO THE GARAGE THE NEXT MORNING...THEY REPLACED THE IGNITION SWITCH, CHARGED ME $300.00 PLUS, AND SAID CHEVY MAY NOT COVER IT. (MILEAGE 63,000 MLS) *KB

THE KEY IS STUCK IN THE IGNITION. THE RELEASE BUTTON UNDER THE STEERING WHEEL DOES NOT RELEASE THE KEYS. FUSES WERE TAKEN OUT AND THE NEGATIVE BATTERY CABLE WAS DISCONNECTED TO SHUT OFF THE CAR. THE DEALER ADVISED THAT THIS IS A COMMON PROBLEM AND THE IGNITION LOCK CYLINDER NEEDS TO BE REPLACED. THE DEALER ADVISED THAT REPAIR WOULD NOT BE COVERED AS THE VEHICLE IS WELL OUTSIDE OF THE 36,000 MILE WARRANTY. THE MANUFACTURER WAS NOTIFIED AND ALSO ADVISED THAT THE REPAIR WOULD NOT BE COVERED. THE VEHICLE HAS NOT BEEN REPAIRED. *JS

2009 CHEVY HHR - KEY STUCK IN IGNITION WITH ENGINE RUNNING. HAD TO PULL NEGATIVE BATTERY CABLE AND IGNITION FUSE TO SHUT CAR OFF. CALLED DEALER AND THEY TOLD ME TO BRING IT IN. RECONNECTED BATTERY CABLE AND REPLACED FUSE AND CAR STARTED UP SO I COULD DRIVE TO DEALER. CHEVY DEALER STATED IGNITION LOCK SYL BINDING, REMOVED AND REPLACED CYL. I HAD TO PAY $300+ TO HAVE THIS FIXED AND SINCE THIS IS A KNOWN ISSUE WITH HHR'S, I FEEL GM SHOULD DEFINITELY DO A RECALL AS THIS IS A SERIOUS SAFETY ISSUE. ALSO THE SERVICE AIR BAG LIGHT COMES ON RANDOMLY AND CAN STAY ON THE ENTIRE TRIP OR GO BACK OUT IN A FEW MINUTES,ONLY TO COME BACK ON A FEW MINUTES LATER. *JS

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT WAS UNABLE TO TURN THE KEY IN THE IGNITION. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE IGNITION HOUSING AND IGNITION SWITCH HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. UPDATED 04/19/12*LJ THE CONSUMER STATED THE REPAIRS COST $450. UPDATED 04/25/12

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING WOULD INTERMITTENTLY FAIL WITHOUT WARNING AND THE STEERING WHEEL WOULD BECOME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 100,000. *TR

SHORTLY AFTER WE PURCHASED OUR 2009 HHR WE RECEIVED A AIR BAG WARNING LIGHT. IT WAS RESOLVED HOWEVER WE HAVE HAD THREE ADDITIONAL PROBLEMS WITH AIR BAG LIGHTS COMING ON INCLUDING ONE THAT WE WERE CHARGED FOR REPAIR. THEN WE LEARNED THAT OUR CAR WAS ON A NATIONAL AIR BAG RECALL AND TOOK IT TO A CHEVY DEALER FOR REPAIR. DEALER HAS BEEN UNABLE TO GET THE LIGHT TO TURN OFF AND HAVE BEEN TOLD IT IS A SENSOR BUT THEY CAN'T FIND WHICH ONE IS THE PROBLEM. THE DEALER IS PRIORITY CHEVROLET IN CHESAPEAKE. WE ARE VERY WORRIED ABOUT THIS PROBLEM ESPECIALLY SINCE OUR HISTORY OF PROBLEMS WITH THIS ISSUE. AS OF TODAY 5/31/2015 WE ARE STILL IN SAME POSITION WITH AIR BAG WARNING LIGHT STUCK ON. WE WANT TO SELL THIS LEMON BUT NO ONE WILL BUY IT WITH THAT LIGHT ON.

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED. THE ENGINE COULD NOT BE TURNED OFF AND THE KEY WOULD NOT EJECT FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE IGNITION TUMBLER. THE DEALER INFORMED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 32,000.

TL* THE CONTACT OWNS 2009 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN TO SPUTTER WITHOUT WARNING. THE FAILURE OCCURRED CONTINUOUSLY OVER A TWO YEAR PERIOD. THE VEHICLE WAS TAKEN TO A DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHEN INSERTING THE KEY IN THE IGNITION, IT WOULD NOT TURN. THE VEHICLE WAS LATER TOWED TO THE DEALER WHERE THEY ADVISED HER THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 79,000.

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION AND THE VEHICLE COULD NOT BE TURNED OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE FUSES WOULD NEED TO BE DISCONNECTED IN ORDER TO TURN THE VEHICLE OFF. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 60,000. UPDATED 04/11/12*LJ THE CONSUMER STATED THE IGNITION SWITCH WAS REPLACED. UPDATED 04/23/12. *JB

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR HANDLE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.

THE AIRBAG LIGHT KEEPS COMING ON AND IT SAYS "SERVICE AIRBAG". IS THERE A RECALL ON THE AIRBAGS FOR THE 2009 HHR? *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HANDLE FRACTURED FROM THE INTERIOR OF THE VEHICLE AND THE CONTACT WAS UNABLE TO OPEN THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE ENTIRE DOOR PANEL WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

KEY STUCK IN IGNITION AFTER PARKING. COULD NOT TURN CAR OFF AND COULD NOT REMOVE KEY FROM IGNITION. MORE SPECIFICALLY, PULLED INTO DRIVEWAY, PUT VEHICLE IN PARK AND COULD NOT TURN OFF VEHICLE OR REMOVE KEY FROM IGNITION SWITCH OPENING. THE KEY WAS STUCK IN THE IGNITION AND I COULD NOT PULL IT OUT OF THE IGNITION SWITCH. HAD TO DRIVE THE CAR TO THE DEALERSHIP WHERE THEY REMOVED GAS PUMP FUSE AND CAR STOPPED RUNNING. DEALERSHIP TODAY (1-15-2012) CONFIRMS THERE WAS A FAILURE IN THE IGNITION SWITCH AND IT NEEDS TO BE REPLACED. I HAVE A CHEVY COBALT 2009 WHICH HAS A RECALL ON THE IGNITION SWITCH FOR THIS EXACT PROBLEM. THESE ARE BASICALLY THE SAME KINDS OF CAR AND SO THERE SHOULD ALSO BE A RECALL ON THE HHR IGNITION SWITCH, BUT APPARENTLY THERE IS NOT ONE. DEALERSHIP SAYS THERE IS NO RECALL ON THE HHR IGNITION SWITCH, BUT THERE IS ON THE COBALT IGNITION SWITCH. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY COULD NOT BE REMOVED FROM THE IGNITION. ON A LATER DATE, THE KEY COULD NOT BE TURNED IN ORDER TO START THE ENGINE. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THE MECHANIC FOUND THAT THE TUMBLERS FAILED IN THE IGNITION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE IS 53,000. UPDATED 02/15/12*LJ UPDATED 02/22/12

I PUT THE TRANSMISSION INTO PARK AND ATTEMPTED TO TURN OFF THE CAR AND REMOVE THE KEY TO GO INTO A STORE. I COULD NOT TURN THE IGNITION SWITCH TO OFF OR REMOVE THE KEY. I DROVE THE CAR HOME AND PARKED. I COULD STILL NOT TURN THE IGNITION SWITCH TO OFF OR REMOVE THE KEY. NUMEROUS ATTEMPTS OF PUTTING CAR INTO REVERSE, OR DRIVE AND INTO PARK DID NOT SOLVE THE PROBLEM. THE KEY WAS TRAPPED IN THE IGNITION SWITCH! CALLED ONSTAR AND WAS FORWARDED TO CUSTOMER SERVICE; TOW TRUCK WAS CALLED. TOW TRUCK DELIVERED CAR TO DEALERSHIP WITH ENGINE STILL RUNNING. PROBLEM DIAGNOSED IN IGNITION KEY CYLINDER WHICH WAS REPLACED. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHUT OFF AND THE KEY WOULD NOT REMOVE FROM THE IGNITION. THE CONTACT DISCONNECTED THE FUEL PUMP IN ORDER TO SHUT OFF THE VEHICLE. THE FAILURE RECURRED WHENEVER THE CONTACT OPERATED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

DTC CODE P0475 ELECTRIC POWER STEERING MOTOR FAILURE, CANADA HAS A RECALL ON THESE CARS WHY NOT THE UNITED STATES? THE LINK TO THE SITE WITH THE DETAILS LISTED BELOW IS.. >>> HTTP://WWWAPPS.TC.GC.CA/SAF-SEC-SUR/7/VRDB-BDRV/SEARCH/RECALLDETAIL.ASPX?LANG=ENG&&RN=2010447 <<< ROAD SAFETY RECALLS DATABASE TRANSPORT CANADA RECALL # 2010447 -------------------------------------------------------------------------------- RECALL DATE 2010/12/16 NOTIFICATION TYPE SAFETY TC SYSTEM STEERING MANUFACTURER RECALL NUMBER 10413 UNITS AFFECTED 86,345 CATEGORY CAR RECALL DETAILS CERTAIN VEHICLES EQUIPPED WITH ELECTRIC POWER STEERING MAY EXPERIENCE A SUDDEN LOSS OF POWER STEERING ASSIST THAT COULD OCCUR AT ANY TIME WHILE DRIVING. IF THE POWER STEERING ASSIST IS LOST, A MESSAGE IS DISPLAYED ON THE DRIVER INFORMATION CENTRE AND A CHIME SOUNDS TO INFORM THE DRIVER. TYPICALLY, AT THE NEXT IGNITION CYCLE, POWER ASSIST IS REGAINED AND THE DRIVER INFORMATION CENTRE MESSAGE WILL BE OFF. STEERING CONTROL CAN BE MAINTAINED, AS THE VEHICLE WILL REVERT TO A MANUAL STEERING MODE, BUT WOULD REQUIRE GREATER DRIVER EFFORT AT LOW VEHICLE SPEEDS, WHICH COULD RESULT IN A CRASH CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY. CORRECTION: VEHICLES WILL RECEIVE A SPECIAL EXTENDED WARRANTY COVERAGE OF 10 YEARS/240,000 KM FROM FIRST REGISTRATION. UNDER THIS SPECIAL COVERAGE PROGRAM, VEHICLES THAT EXPERIENCES THIS CONDITION WILL HAVE THE ELECTRIC POWER STEERING MOTOR REPLACED. MAKE MODEL MODEL YEAR(S) AFFECTED CHEVROLET HHR 2006 2007 2008 2009 2010 SATURN ION 2003 2004 2005 2006 2007 . *TR

WHILE TURNING I'VE HAD THE ELECTRIC STEERING GO OUT MY VEHICLE. DURING ONE OCCASION I WAS AVOIDING SOMEONE THAT HAD PULLED OUT IN FRONT OF ME. I'VE TAKEN THE VEHICLE TO THE DEALER AND THEY SAY EVERYTHING IS NORMAL BUT YET THE VEHICLES ELECTRIC STEERING COMES AND GOES WHILE DRIVING. *KB

THE HHR WON'T START. CAME OUT FROM WORK AND THE KEY WON'T TURN IN THE IGNITION AND THE STEERING WHEEL IS LOCKED. EVERYTHING IS LOCKED UP.......I CAN'T GET THE CAR TO START. *TR

IGNITION PROBLEMS AFTER STARTING AND CUTTING OFF THE CAR SEVERAL TIMES DECEMBER 4, 2011, I STOPPED BY THE GROCERY STORE, REACHED UP TO CUT THE IGNITION OFF AND THE KEY WOULD ONLY MOVE ABOUT 1/4" FORWARD, NOT CAUSING THE CAR TRY TO CRANK, AS IT NORMALLY WOULD, AND NOT TURNING BACKWARDS, AS IF CUTTING THE CAR OFF, AT ALL. I TRIED GOING THE GEARS, WORKING THE KEY IN EACH GEAR, CUTTING THE WHEELS, AGAIN WORKING THE KEY AS I TURNED THE WHEEL, ALL OF WHICH TO NO AVAIL. AS IT HAPPENED ON A SUNDAY, THERE WERE NO DEALERSHIPS OR SHOPS OPEN IN THE AREA, I HAD TO LET MY CAR SIT AND RUN FOR SEVERAL HOURS UNTIL I COULD GET A MECHANIC FRIEND OVER TO LOOK AT THE CAR. HE WAS UNABLE TO GET THE IGNITION TO CUT OFF OR TO GET THE KEY TO MOVE AT ALL, SO HE TOOK THE HOUSING OFF AND FOUND A WIRING HARNESS THAT COULD BE UNPLUGGED TO CUT THE IGNITION OFF THEREFORE ENABLING THE CAR TO CUT OFF. WE ALSO DISCOVERED THAT THIS CAN BE USED TO RETURN THE CAR TO RUNNING IN AN EMERGENCY, IF YOU PLUG IT BACK IN AND TURN THE KEY SLIGHTLY AS IF STARTING THE CAR, AS THIS IS THE ONLY DIRECTION THE KEY WILL TURN. *TR

I WAS LEAVING FROM A STORE MADE 2 TURNS THEN THE DISPLAY READ POWER STEERING -WHEN I GOT READY TO MAKE THE THIRD TURN I FELT THE STEERING WHEEL LOCK UP AND AS I TRIED TO TURN IT I HAD TO USE ALL MY STRENGTH TO MAKE THE TURN-THIS COULD BE POTENTIAL CAUSE AN ACCIDENT AND WHY DOES IT NOT GIVE YOU A WARNING-I READ WHERE PEOPLE ARE JUST TURNING THE VEHICLE OFF THEN ON TO GET IT TO WORK RIGHT BUT THIS SHOULD BE FIXED BY THE MANUFACTURE BEFORE SOMEONE IS KILLED. *TR

ELECTRONIC POWER STEERING STOPS WORKING WHILE DRIVING DOWN THE ROAD. THE WARNING CHIME SOUNDS AND THE INSTRUMENT PANEL READ OUT DISPLAYS POWER STEERING. THE POWER STEERING WILL RESET AND WORK AGAIN IF THE CAR IS TURNED OFF AND RESTARTED BUT WILL STOP WORKING SOON AFTER. *TR

AFTER RETURNING HOME FROM RUNNING ERRANDS, I FOUND I COULD NOT TURN THE CAR OFF AND REMOVE THE KEY FROM THE IGNITION. EVEN PUSHING THE GEAR RELEASE BUTTON, DID NOT RELEASE THE KEY OR ALLOW ME TO TURN THE VEHICLE OFF. THE BATTERY & THE FUEL PUMP RELAY HAD TO BE DISCONNECTED IN ORDER TO TURN THE VEHICLE OFF. LUCKILY I WAS IN MY DRIVEWAY AND NOT ON THE ROAD WITH MY SMALL CHILDREN. THE IGNITION CYLINDER HAD TO BE REPLACED. CHEVY TOWED MY VEHICLE TO A LOCAL DEALER "FREE OF CHARGE" HOWEVER BECAUSE IT HAPPENED ON A WEEKEND WAS UNABLE TO DO ANYTHING OR FIND OUT ANY INFORMATION TO HELP ME OUT. IT WASN'T UNTIL MONDAY THAT A MANAGER WAS AVAILABLE AT THE DEALERSHIP WHO WAS WILLING TO HELP ME OUT WITH PAYING FOR THIS, DUE TO IT BEING OUT OF THE BUMPER TO BUMPER WARRANTY. THANK YOU TO THE DEALERSHIP, HOWEVER AM UNIMPRESSED WITH CHEVY FOR NOT RECOGNIZING AN UNSAFE DESIGN FLAW (NOT FLUKE, FLAW). *TR

2009 CHEVY HHR LT WHICH IS HAVING THE SAME PROBLEMS THAT CAUSED A RECALL ON THE CHEVY COBALT,THE PONTIAC G6 ,G5 .THE CHEVY MALIBU. MY POWER STEERING SYSTEM FAILS IN THE MIDDLE OF A TURN , THE LED READ OUT SAYS POWER STEERING AND THEN IT COMPLETELY GOES OUT , I HAVE TO EITHER TURN THE VEHICLE OFF AND RE START IT OR REMOVE THE FUSE THAT IS IN THE ELECTRICAL FUSE BOX AND PUT IT BACK IN,THIS ONLY CORRECTS THE PROBLEM TEMPORARILY ,(THIS IS SO DANGEROUS ,AS I MIGHT BE IN THE MIDDLE OF A CURVE ON WET/ICY ROADS AND HAVE THE STEERING GO OUT ON ME) THERE ARE NUMEROUS THREADS ON LINE IN REFERENCE TO THIS ISSUE WITH THE HHR AND GM HAS NOT DONE A RECALL FOR IT IN THIS MODEL, THIS VEHICLE HAS THE SAME STEERING COMPONENTS AS THE ONES THAT HAVE BEEN RECALLED, ONE OF THE HAZARDS POSSIBLE IS A FIRE. I FEEL THIS ISSUE SHOULD BE ADDRESSED IN ALL OF GM'S VEHICLES WITH THE SAME FAULTY PARTS NOT JUST THE ONES LISTED, THEY KNOW THESE PARTS ARE IN THESE CARS AND HAVE CHOSEN TO IGNORE ALL COMPLAINTS TO REPAIR THE ISSUE , THE PARTS COST THE PUBLIC BETWEEN $150.00 AND $200.00 NOT INCLUDING THE HOUR OF LABOR TO FIX THE ISSUE , WHY SHOULD THE CONSUMER BE REQUIRED TO FOOT THE BILL FOR SOMETHING THAT IS CLEARLY GM'S FAULT, I HAVE GRAND CHILDREN THAT ARE IN MY CAR AT ANY GIVEN TIME AND I SHOULD NOT HAVE TO WORRY ABOUT MY CAR CATCHING ON FIRE OR THE STEERING GOING OUT WHILE I AM IN A TURN ON A WET OR ICY ROAD ! *TR