There are 28 owner-reported air bags & restraints complaints for the 2003 Chevrolet Impalain NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
VEHICLE SHUTS OFF WHEN MOVING,TURNING OR STOPPED AT A TRAFFIC LIGHT. BY SWITCHING TO NEUTRAL, THE ENGINE MAY START AFTER 1 OR MORE TRIES. SO FAR THE FAILURES HAVE BEEN ON CITY STREETS AND HIGHWAYS. BUT NOT INTERSTATES. THE FAILURES ARE MANY BUT UNPREDICTABLE.
RECALL ID 240424 RECEIVED THIS FROM CREDIT KARMA. CURRENTLY OUR CAR IS HAVING OVERHEATING ISSUES. ENGINE COOLING ISSUES,EXHAUST MANIFOLD/HEADER/MUFFLER/TAILPIPE, OIL LEAKING ON TO MY EXHAUST I'M AFRAID TO DRIVE IT, AFRAID IT MAY CATCH FIRE.
TL* THE CONTACT OWNED A 2003 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED INTO THE DRIVER SIDE OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT HAD TO BE TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE CONTACT SUSTAINED LACERATIONS TO THE LIPS, CHEST BRUISES, AND PAIN TO THE JAW. THE CONTACT WAS TREATED AND RELEASED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS NOT AVAILABLE.
DRIVING ON THE FREEWAY AT NIGHT NO TRAFFIC. MY AIRBAGS DEPLOY DESTROYING THE INSIDE OF MY CAR. NO CRASH TOOK PLACE. MADE A CLAIM WITH GM MY CLAIM WAS DENIED. I AM AFRAID TO FIX THIS CAR AND DRIVE IT ANY LONGER. I DID HAVE THE ENGINE FIRE RECALL FIXED 5 DAYS PRIOR TO THIS HAPPENING.
TL* THE CONTACT OWNED A 2003 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, BOTH FRONTAL AIR BAGS DEPLOYED AT THE SAME TIME. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD TO A COMPLETE STOP. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DEEMED DESTROYED. TH REPAIR COST WOULD HAVE EXCEEDED THE WORTH OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
I WAS IN AN ACCIDENT WHERE THE CAR WAS A TOTAL LOSS AND THE AIRBAGS NEVER DEPLOYED.IT HAPPENED IN PHILADELPHIA ON HUNTING PARK AND FRONT
HAD FRONT END ACCIDENT TWICE AND AIR BAGS NEVER INFLATED.
LOST CONTROL OF VEHICLE SUDDENLY CAUSING ME TO SWERVE ACROSS THE ROAD AT HIGH SPEEDS. WHEN I REGAINED CONTROL OF THE VEHICLE I NOTICED THE AIRBAGS HAD DEPLOYED. THERE WAS NO IMPACT WITH ANY OTHER OBJECTS! *TR
I WAS INVOLVED IN AN ACCIDENT ON MAY 4, 2014. I HIT ANOTHER VEHICLE FROM THE REAR. THERE WAS EXTENSIVE DAMAGE TO MY VEHICLE YET MY AIR BAG DID NOT DEPLOY. ALSO MY SEAT BELT FAILED TO LOCK. AS A RESULT I HIT THE STEERING WHEEL WITH MY MOUTH. I ALSO HIT THE WINDSHIELD WITH THE TOP OF MY HEAD. MY TEETH CUT INTO MY BOTTOM LIP AND I HAD TO GO TO THE ER LATER THAT NIGHT BECAUSE OF THE PAIN. I FEEL THAT HAD THE AIRBAG DEPLOYED I WOULDN'T HAVE SUSTAINED THE INJURY THAT I DID. *TR
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS POWERED ON AND IN PARK, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED INADVERTENTLY. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE FAILED. THE VEHICLE WAS DEEMED AS DESTROYED. THE FAILURE MILEAGE WAS 212,000 AND THE CURRENT MILEAGE WAS 212,000. UPDATED 10/2/14*CN
ON MON. NOV. 25, 2013 I WAS DRIVING SB I-75 ABOUT 10 P.M. THERE WAS A LIGHT DRIZZLE AND AS I APPROACHED THE BRIDGEPORT AREA I NOTICED SOMETHING ACROSS SEVERAL LANES OF THE HIGHWAY. I STARTED TO BRAKE AND HIT BLACK ICE AND SLAMMED HEAD ON INTO A BLACK JACKKNIFED SEMI WITH NO LIGHTS OR FLARES. I DID TRY TO GO BETWEEN THE MIDDEN AND THE TRUCK BUT THERE WAS NO ROOM CAUSING MOST OF THE FRONT END DAMAGE ON THE PASSENGER SIDE OF THE HOOD OF THE CAR. THE FRONT END WAS SO SMASHED THAT THE BATTERY DISINTEGRATED. MY AIRBAGS DID NOT DEPLOY AND I HIT MY HEAD ON THE STEERING WHEEL GETTING A CONTUSION ON MY FOREHEAD AS WELL AS TWO BLACK EYES. I ALSO HAD BRUISES ON MY HAND, KNEE, AND RIGHT BREAST. IN ADDITION TO THESE I ALSO HAD SOME LE FRANC FRACTURES TO MY LEFT FOOT WHICH I REQUIRED SURGERY FOR. I WAS WEARING MY SEATBELT AT THE TIME OF THE ACCIDENT THANK GOODNESS, BUT I JUST DO NOT KNOW WHY MY AIRBAGS DID NOT DEPLOY. *TR
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, ANOTHER VEHICLE CRASHED INTO THE VEHICLE. THE REAR DRIVER'S SIDE BELT BECAME COMPLETELY FRACTURED. THE REAR DRIVER'S SIDE PASSENGER WAS INJURED AND TRANSPORTED TO THE HOSPITAL FOR TREATMENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE SEAT BELT FAILURE. THE FAILURE MILEAGE WAS 92,000.
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE STOPPED AT A TRAFFIC LIGHT, THE CONTACT'S VEHICLE WAS CRASHED INTO FROM THE REAR BY ANOTHER VEHICLE. THE CONTACT'S VEHICLE THEN CRASHED INTO A POLE AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS INJURED AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 226,000. UPDATED 10/23/2014*LJ UPDATED 4/7/2015 *JS
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS THE VEHICLE VEERED OFF OF THE ROAD AND CRASHED INTO A TREE. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE FACE DUE TO BROKEN GLASS. THE POLICE WERE NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND ADVISED HER TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
WHILE DRIVING WE HIT ANOTHER CAR ON ITS SIDE I WONT GET IN TO BIG DETAILS BUT THE OTHER CARS AIR BAGS WENT OFF AND NOT OURS, WHY DIDN'T THEY GO OFF AND WHAT IS THE POINT OF BUYING A CAR THAT WOULD "SAVE OR LIVES" IF THE MAIN THING WE PAID FOR DID NOT WORK? THE ACCIDENT WAS AT ABOUT 10-20 MPH. THE CAR HYDROPLANED IN TO THE OTHER WE HAD A FULL CAR THE DRIVER AND PASSENGERS WEIGH MORE THAN 160LBS EACH. I HAVE SOME PHYSICAL PAIN, INCLUDING BECK AND BACK SPRAIN. *TR
DRIVER'S SIDE SHOULDER HARNESS IS FRAYING. *TR
MY CAR WENT OFF ROAD AFTER CONTACT WITH A DEER LANDING FRONT END FIRST 75FT OFF ROAD DOING BETWEEN 45 AND 50 MPH AIR BAGS NEVER DEPLOYED. *TR
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED TWICE IN THE PAST TWO YEARS. THE AIR BAG INFLATOR MODULE WAS REPLACED IN 2008. THE CONTACT STATED THAT BOTH TIMES THE AIR BAG MODULE FAILED WAS WHEN THE WEATHER WAS BELOW 20 DEGREES. THE CONTACT BELIEVED THE FAILURE WAS SIMILAR TO THAT DESCRIBED IN NHTSA CAMPAIGN ID NUMBER: 03V051000 (AIR BAGS: FRONTAL: DRIVER SIDE INFLATOR MODULE) BUT THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 21,461 AND THE CURRENT MILEAGE WAS 27,600.
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE MECHANIC CALLED TO FILE THE COMPLAINT BECAUSE THE CONTACT DOES NOT REMEMBER MOST OF THE DETAILS OF THE INCIDENT. THE MECHANIC STATED THAT THE CONTACT, A POLICE OFFICER, WAS DRIVING THE VEHICLE AND SWERVED TO AVOID A DEER. THE VEHICLE STRUCK A GUARDRAIL ON THE FRONT DRIVER'S SIDE AND ROLLED OVER. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE SUSTAINED MAJOR DAMAGE. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 130,000.
2003 CHEVROLET IMPALA INVOLVED IN FRONT END COLLISION INTO THE SIDE OF A 2000 CHEVROLET CORVETTE. IMPALA AIRBAGS DID NOT DEPLOY EVEN THOUGH THE FRONT AIRBAGS ON THE CORVETTE DID. *TR
Showing 1–20 of 28 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026