There are 7 stored owner reports matching the steering leading-label group for the 2018 Chevrolet Impala in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 7 of 7 matching reports.
Open the full vehicle complaint log (all categories)I was driving and parked the car at the store. After checking out I went to the car got ready to leave and started backing out and the car would not turn to the left at all. I took it to the shop and was told they do not see anything wrong with my car but a steering message is coming up.
The contact owns a 2018 Chevrolet Impala. The contact stated that while attempting to straighten the wheels while in the driveway, the contact discovered that the steering wheel was inoperable. No warning light was illuminated. The contact stated that a dealer was contacted. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the power steering electrical motor and steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 26,473.
Power steering suddenly went out when driving without any indication as to why. Took to dealership and very expensive to fix. Only had the car for 6 months
My service stability and service power steering g drive with care warning lights came on.. I DO NOT have any power steering.. I am lucky I was NOT driving on the road when power steering failed. A SERVICE BULLERIN 19NA182 has be given to this very unsafe issue.
As I was driving home from my place of employment which is exactly 30 miles from where I live my Steering Assist went out and it was very hard to steer and to even stay in the lane which I was driving I managed to get the car home and did an under carriage inspection and there was no damage still kind of shaken from the power steering going out I checked for the power steering pump and the power steering fluid reserve but found out through my owner's manual that I have electronic power steering I took the car by my local Chevrolet dealer and was told it was nothing they could do because they knew nothing about how to repair such a problem the only warning lamp that I received was a message that said power steering service drive with care
the vehicle had a sudden loss of power steering. No warnings or indications of any isues just immediate loss of the ability to steer
TL* THE CONTACT OWNS A 2018 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER REVERSING THE VEHICLE AND PLACING THE GEAR SHIFTER IN DRIVE, THE STEERING WHEEL STIFFENED AS THE "POWER STEERING, DRIVE WITH CARE" WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO MCELVEEN BUICK GMC (117 FARMINGTON RD, SUMMERVILLE, SC 29483) WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE POWER STEERING GEAR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.