2017 Chevrolet Malibu Body & Structure Problems

The center high mount stop lamp cause water to leak through onto the headliner of my vehicle and I found a special coverage adjustment for my specific, year ,make and model of my vehicle and this will be my second time paying Berger Chevrolet here in Grand Rapids mi for this repair that should be covered under this policy #[XXX] but dealership will not honor this even though this is my second time repairing this exact same issue with my specific vehicle but since it’s not tied to my VIN # the dealership will NOT HONOR please advise INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Water was leaking through the center high mount stop lamp and pooling into the spare tire well. Water was also soaking through the rear headliner. Condensation was building up inside the vehicle due to the pooled water and water soaked headliner. Condensation buildup inside the vehicle with numerous electrical components is not safe. The vehicle has been taken to the Galleria Chevrolet dealership in Dallas, Texas for repairs. Galleria Chevrolet failed to repair the issue even after giving them notice of the service bulletin [XXX] Center High Mount Stop Lamp Water Leak. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Chevrolet Malibu. The contact stated that water was leaking into the vehicle from the headliner by the rear third brake light. The dealer was contacted and notified of the failure, and the dealer stated that the warranty had expired on the vehicle. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The failure mileage was 92,000.

I ALWAYS NOTICE A SMELL AND FOGGY WINDOWS AFTER RAINY DAYS ON MY STATIONARY VEHICLE BUT THOUGH LITTLE OF IT WE JUST GOT HIT BY HURRICANE LAURA WITH NO DAMAGE TO VEHICLE BUT LIGHT SCRATCHING AS I WAS GOING TO TAKE MY FAMILY OUT OF TOWN WHILE POWER RESTORATION EFFORTS STARTED I OPENED MY TRUCK (AS I RARELY USE IT)TO FIND MY SPARE TIRE COMPARTMENT COMPLETELY COVERED IN WATER AND MOLD GROWING IN THE INTERIOR I CALLED MY INSURANCE ABOUT IT BUT IT IS NOT COVERD UN INSURANCE AND WAS TOLD TO LOOK FOR RECALLS AS THIS VEHICLE HAS MANY ISSUES WITH THIS PROBLEM A PRESSURE TEST REVEALED WATER IS COMING IN FROM NO ALL COMPONENTS OF SPARE TIRE ARE RUSTED OR HAVE MOLD GROWING ON THEM AND ALL TRUCK INTERIOR IS FULL OF MOLD GROWTY

I'VE NOTICED THAT WHEN IT RAINS THE RAIN COMES INSIDE THE CAR AND THE TRUNK .

I OPENED MY TRUNK UNDER THE SPARE TIRE AND THERE WAS WATER FILLED IN THE TRUNK. I DID MY RESEARCH AND I FOUND PLENTY OF MALIBU'S WITH THE SAME PROBLEM. *TR

THE TOP OF THE REAR WINDOW NEAR THE THIRD BREAK LIGHT STARTING LEAKING. I REVIEWED ONLINE CHEVROLET FORUMS WITH COMMON COMPLAINTS AND READ THE DEFECT COULD BE RELATED TO RECENT RECALLS WITH THE VEHICLE. ALSO, THE LEAK IS CAUSE DAMAGE TO MY VEHICLES INTERIOR PANELS. *TR

MY VEHICLE LEAKS WATER AT THE TOP OF THE BACK WINDSHIELD. THE WATER RUNS DOWN THE METAL BODY INTO THE SPARE TIRE WELL IN THE TRUNK. WHEN I DISCOVERED IT, THERE WAS 10 INCHES OF WATER IN THE SPARE TIRE WELL. THE BODY WALL IS RUSTING AT THE TOP, WEAKENING THE BODY WALL AND JEOPARDIZING THE INTEGRITY AND SAFETY OF THE VEHICLE. THERE ARE WIDESPREAD COMPLAINTS ON THE INTERNET ABOUT THIS PROBLEM.

VEHICLE WAS LEAKING INTO CABIN THROUGH THE THIRD BRAKE LIGHT CAUSED BY A FAULTY GASKET.

I WENT INSIDE A CAR WASH AND WHEN MY CAR WAS BEEN WASH THE WATER WAS GETTING INSIDE FROM THE BACK ROOF NEXT TO THE BACK WINDOW I TOLD THE DEALER BUT THEY WANT ME TO PAY FOR A DIAGNOSTIC WHEN IT HAS SOMETHING TO DO WITH THE CAR ISSUE. MY WATER PUMP IS NOT WORKING CAN NOT USE IT IN CASE OF AN EMERGENCY ON THE ROAD CAN NOT CLEAN IT USING MY WINDSHIELD WIPERS

WE HAD A DOWN POUR 05/20/2018 IN KISSIMMEE, FLORIDA. MY VEHICLE HAD STAND STILL WATER IN MY TRUNK, THE WATER SEEPED THROUGH TO THE INTERIOR DAMAGING THE REAR SEATS, WATER COVERED THE FLOOR, THERE ARE STAINS ON THE ROOF AND THE SMELL OF AGED WATER IS THROUGHOUT THE ENTIRE VEHICLE. MY VEHICLE WAS PARKED AND UNOCCUPIED, THE TRUNK WAS CLOSED AND THE WINDOWS WERE UP AS NORMAL AS MY VEHICLE WAS PARKED FOR THE NIGHT.

BACK WINDOW IS LEAKING WATER INTO THE INTERIOR AND INSIDE THE HEADLINER. NOTICED AFTER HEAVY RAINS AS WELL AS WHEN USING THE CAR WASH.

TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT THE DOORS WOULD NOT LOCK OR UNLOCK WHEN ATTEMPTING TO ENTER OR EXIT THE VEHICLE. ALSO, ON SEVERAL OCCASIONS, THE ENGINE WOULD NOT START AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO RUSH CHEVROLET (1395 W. HIGHWAY 290, ELGIN, TX). THE DEALER REPLACED THE REMOTE DOOR LOCK, BUT THE CAUSE OF THE ENGINE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 2,700.

THE CAR WAS PARKED AND I WAS EXITING MY VEHICLE. I PIVOTED TO CLOSE THE DRIVER SIDE DOOR. I ACCIDENTALLY DID NOT HAVE MY LEG FULLY CLEAR OF THE DOOR. THE WING TIP EDGE ACTED LIKE A SHOVEL AND TOOK OUT A PIECE OF SKIN ON MY LEG AS I CLOSED THE DOOR REQUIRING STITCHES. I WAS USING A NORMAL AMOUNT OF FORCE TO CLOSE THE DOOR AND WAS SHOCKED AT THE DAMAGE THE DOOR TIP DID TO MY LEG. IT WENT THROUGH THE SKIN LAYER DOWN TO THE MUSCLE. I BELIEVE THE WING TIP DESIGN OF FORWARD CAR DOORS ARE A SAFETY HAZARD AND RISK FOR INJURY. PLEASE CONSIDER MAKING THE EDGE MORE ROUNDED LIKE THE REAR DOORS. THE FILES I AM INCLUDING ARE FROM THE DAY OF INJURY (11/11/17) AND AFTER STITCHES (11/13/17).

THE CAR WAS PARKED AND OFF IN OUR DRIVEWAY FOR 15 MINUTES -HORN STARTED WENT OUT SAW SMOKE CALLED 911 AND BY THE TIME BACK AT FRONT DOOR FLAMES FROM FRONT END. FIRE DEPARTMENT CAME AND PUT OUT FIRE -CAR TOTALED. WORRIED ABOUT SPONTANEOUS COMBUSTION ESPECIALLY IF CAR PARKED IN GARAGE OR CLOSER TO HOUSE OR IF PEOPLE INSIDE