2013 Chevrolet Silverado Complaint Log

RECENTLY PURCHASED SILVERADO 3500HD TRUCK, I HAD NO IDEA IT DID NOT HAVE TIRE PRESSURE MONITORING SYSTEM UNTIL I GOT HOME AND WAS GOING THROUGH THE VEHICLE DRIVER INFORMATION CENTER. I THOUGHT ALL CONSUMER VEHICLES HAS THIS SAFETY FEATURE. AS IT TURNS OUT EVERYONE AT THE DEALERSHIP WAS ALSO SURPRISED. CHEVROLET HAS THIS LISTED AS AN OPTION FOR A 3500HD, HOWEVER THEY SAY IT IS NOT A SUPPORTED CONFIGURATION. I THINK THE NHTSA NEEDS TO REVISE THEIR TPMS TO ALL VEHICLES SOLD NOT JUST THOSE BELOW 10,000LBS. TIRE PRESSURE MONITORING IS A BIG SAFETY ISSUE FOR ALL VEHICLES, AND CAN HELP AVOID MANY MISTAKES. I APPRECIATED IT IN MY PREVIOUS VEHICLE, I WAS ALERTED TO A NAIL IN LEAK AND FOUND A NAIL, I COULD HAVE EASILY DRIVEN ON THE TIRE AND HAD IT FAIL WHILE DRIVING. NEAREST I CAN TELL, THE COMPONENTS EXCEPT FOR THE SENSORS ARE IN THE TRUCK AS IT IS THE SAME AS THE 2500HD, GM JUST REFUSES TO MAKE THE REQUIRED SOFTWARE CHANGES TO SUPPORT ADDING TPMS TO MY NEW TRUCK. I'VE GOTTEN EVERY EXCUSE UNDER THE SUN UNTIL I GOT THE ITS NOT A SUPPORTED CONFIGURATION, NOTE I WAS NOT TOLD IT WAS NOT POSSIBLE. (THOUGH SOMEONE DID, STATING THE TIRES WERE THE ISSUE, BUT THE TIRES ON THIS VEHICLE ARE THE SAME AS ON THE 2500HD). *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE MOTOR OF THE VEHICLE HESITATED TO ACCELERATE INTERMITTENTLY WITHOUT WARNING. IN ADDITION, THE ACCELERATOR FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MECHANIC STATED THAT THE VEHICLE WAS EQUIPPED WITH A FUEL INTEGRATION SYSTEM WHICH ALLOWED THE VEHICLE TO SWITCH FROM V8 TO V4 FOR BETTER FUEL MILEAGE AND THAT THE PROBLEM WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 500. THE CURRENT MILEAGE WAS 3,100. .... UPDATED 10-17-13 *BF UPDATED 10/24/2013*JS

TRAVELING 70 MPH ON FREEWAY, NATURALLY VEERING LEFT TO RIGHT WENT TO CORRECT TO THE RIGHT AND STEERING WHEEL LOCKED UP. I COULD TURN TO THE LEFT MORE BUT COULD NOT CORRECT BACK TO THE RIGHT. HAD TO SLOW DOWN TO ABOUT 35 MPH NEARLY CAUSING SOMEONE TO REAR-END ME, THEN IT FINALLY BROKE LOOSE. THE ENTIRE ORDEAL LASTED APROX. 12 SECONDS BEFORE IT WAS CORRECTED. *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE PARKED ON AN INCLINE, THE VEHICLE ERRONEOUSLY SHIFTED OUT OF PARK AND INTO NEUTRAL, MADE A CLUCKING NOISE AND SUDDENLY SHIFTED INTO DRIVE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,300 AND THE CURRENT MILEAGE WAS 5,500.

HAD VEHICLE APPROX. 2 WEEKS ON 4-10-13 WOULD NOT START FOR SEVERAL ATTEMPTS. IT STARTED I PULLED OUT INTO ONCOMING TRAFFIC AND IT DIED I WAS ABLE TO RESTART IMMEDIATELY. DEALER HAD IT ONE DAY SAID THEY COULD NOT DUPLICATE ISSUE SO DID NOTHING. SECOND TIME IT HAPPENED WAS ABOUT 3 WEEKS AFTER THAT THIS TIME I WAS GOING ABOUT 45MPH AND WITH NO WARNING IT JUST DIED IN THE ROAD ALMOST GOT HIT BY 2 PEOPLE BEHIND ME. TOOK OVER 8 MINUTES TO GET RESTARTED DURING WHICH TIME SEVERAL MORE PEOPLE HAD TO SWERVE TO MISS ME. I DROVE ABOUT 1/2 MILE TO WORK PARKED, TRIED TO RESTART IT WOULDN'T START WAS TOWED TO DEALERSHIP. AFTER COUPLE DAYS DEALERSHIP SAID COULD NOT DUPLICATE PROBLEM. I PRESSED THE ISSUE AND MADE IT CLEAR THIS WAS EXTREMELY UNSAFE AND SOMEONE WAS GOING TO GET SERIOUSLY INJURED. AFTER ABOUT ONE WEEK THEY SAID THE PROBLEM DUPLICATED AND THE PART I NEED IS ON BACK ORDER (A MODULE). THIS IS WHERE THE TRUCK IS NOW. AFTER 'GOOGLING' THIS ISSUE THE FIRST TIME I FOUND NOT STARTING IS A COMMON PROBLEM WITH THE PASSLOCK SYSTEM MALFUNCTION AND THE FIX IS ONE OF TWO THINGS ONE OF WHICH IS THE MODULE BEING REPLACED NOW. I RELAYED THIS INFORMATION TO THE DEALERSHIP AT THE TIME OF THE FIRST INCIDENT BUT NOTHING WAS DONE. I FEEL THIS IS A SERIOUS SAFETY ISSUE ESPECIALLY CONSIDERING IT HAPPENS AT SPEED WITH ABSOLUTELY NO WARNING. HOPEFULLY THIS WILL FIX IT BUT GM MUST BE AWARE OF THIS CONSIDERING ALL THE ONLINE FORUMS PERTAINING TO THIS PRECISE ISSUE AND SHOULD BE MORE EAGER TO FIX SERIOUS SAFETY ISSUES BEFORE SOMEONE GETS HURT OR KILLED EVEN IF IT CAN'T BE DUPLICATED WHILE IN THE SHOP. (ADDITIONAL VEHICLE DESCRIPTION--2500 HD DIESEL CREW CAB LTZ) *TR

APRIL, 2013 - TRUCK WAS PARKED OUT SIDE, AND I LEFT FOR A 70 MILE TRIP EARLY IN THE MORNING, AFTER THE DEW HAD FALLEN. JUNE, 2013 - A TROPICAL STORM SWEPT THROUGH THE AREA, DUMPING TONS OF RAIN; CAUSING THE HUMIDITY TO RISE A FEW HOURS LATER AS WELL AS CAUSING EVERYTHING TO BE MOIST/WET. BOTH EVENTS WERE EITHER IN THE EARLY MORNING HOURS OR IN THE EVENING AFTER THE SUN WENT DOWN, AND INVOLVE WETNESS/MOISTURE, HUMIDITY, AND THE INABILITY TO "DRY" THE WINDSHIELD. PROBLEM: THERE IS A "CONDENSATION FILM" THAT FORMS ON THE WINDSHIELD DUE TO THE OUTSIDE ELEMENTS BEING MORE MOIST AND HUMID THAN THE INSIDE OF THE WINDSHIELD. USUALLY, WHEN TURNING ON THE DEFROSTER, THIS WILL "DRY" THE WINDSHIELD AND MAKE THE CONDENSATION FILM GO AWAY. HOWEVER, THE DEFROSTER ON THIS MODEL DOES NOT "DRY" THE WINDSHIELD ON THE RIGHT SIDE (PASSENGER) OF THE VEHICLE. THE AIR COMING OUT OF THE DEFROSTER ON THE RIGHT SIDE IS NOT AS STRONG AS THE LEFT. THERE IS A CONSTANT CONDENSATION FILM THAT FORMS AND REMAINS. THE WIPERS WILL CLEAR THE WETNESS/MOISTURE AWAY, TEMPORARILY, BUT THE FILM REMAINS AND THE MOISTURE/WETNESS RETURNS. THIS MAKES THE VISIBILITY ON THE RIGHT SIDE OF THE TRUCK NON-EXISTENT, AND WHEN TURNING A RIGHT HAND CORNER, OR ENTERING AN INTERSECTION, YOU CAN NOT SEE OUT OF THE RIGHT HAND SIDE OF THE WINDSHIELD. THIS IS A LIABILITY AND ACCIDENT WAITING TO HAPPEN....... CONFIRMATION/MANUFACTURER KNOWLEDGE: I TOOK MY VEHICLE INTO THE DEALER - TWICE - AND WAS TOLD THIS WAS "NORMAL" FOR THIS MODEL. I CONTACTED THE GM HOTLINE, WHO ESCALATED THE CLAIM TO THE ENGINEERING CLAIMS DEPARTMENT AND WAS TOLD THAT THIS IS A RECURRING PROBLEM, THAT THEY WERE AWARE OF IT, AND TOLD THE DEALER NOT TO DO ANY REPAIRS AT THIS TIME. I ALSO TALKED TO THE DEALERS HEAD MECHANIC WHO SAID THAT HE HAS SEEN THIS NUMEROUS TIMES IN THE PAST. IS GM WAITING FOR A DEATH BEFORE FIXING? PICTURES AVAILABLE... *TR

AT PARKING SPEEDS THE STEERING GETS LIKE IF POWER STEERING IS DEAD. TOOK IT TO DEALERSHIP WHO NOTICED PROBLEM AND SAID IT WAS "NORMAL" . PARKING CAN BECOME A RISKY MANEUVER. PS FLUID AND BELT ARE NORMAL.

TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE REVERSING WITH A HITCH WAS INSTALLED, THE BACKUP SENSOR FAILED . THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 1,600. UPDATED 6/17/13 *CN

HIT A DEER AT 47MPH ON LEFT FRONT OF VEHICLE. AIR BAG LIGHT CAME ON WITH CODE B0052 DEPLOYMENT COMMANDED. NO AIR OR PRETENSIONER DEPLOYED. CONTACTED GM THEY SENT AN INSPECTOR OUT TO RETRIEVE CRASH DATA FROM RECORDER. THEY CONTACTED ME AFTER THEY RECEIVED THE INFO FROM THE INSPECTOR , AND SAID I NEEDED TO TAKE THE VEHICLE TO DEALER TO DIAGNOSE CONCERN. THERE WERE NO CODES. THEY HAVE NOT TOLD ME IF THERE WAS A PROBLEM WITH THE SDM THAT WAS REPLACED. *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHENEVER A WARNING CHIME ACTIVATED, IT WAS EXTREMELY LOW AND ALMOST INAUDIBLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE SOUND WAS TRANSMITTED THROUGH THE RADIO. THE RADIO WAS REPLACED BUT THE SOUND CONTINUED TO EMIT EXTREMELY LOW. THE TECHNICIAN ADVISED THE CONTACT THAT THERE WAS NO FURTHER REPAIR AVAILABLE TO REMEDY THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85. *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. ONCE THE DEFROSTER WAS ACTIVATED, IT FAILED TO DEFROST THE PASSENGER SIDE OF THE WINDSHIELD BLOCKING THE CONTACT'S VISIBILITY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FLAP WAS STUCK AND MANUALLY MOVED THE FLAPPER. THE FAILURE RECURRED, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. MA 10/19/15 THE CONSUMER STATED THE PASSENGER SIDE COLD AND THE DRIVER SIDE WAS NORMAL. HOWEVER, AFTER ADJUSTING THE TEMPERATURE SEVERAL TIMES, IT WOULD RESUME NORMAL OPERATION AFTER 5-10 MINUTES. UPDATED 03/31/16. *JB

TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED WITHOUT WARNING AND THE STEERING WHEEL BECAME HARD TO TURN. THE FAILURE RECURRED INTERMITTENTLY. THE DEALER TEST DROVE THE VEHICLE BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,289 AND CURRENT MILEAGE WAS 11,500.

AFM SYSTEM CAUSES CYLINDERS 1 AND 7 TO FOUL THE SPARK PLUGS ACTUALLY CAUSING THE PORCELAIN TO BREAK OFF IN THE COMBUSTION CHAMBER. THE AFM IS OBVIOUSLY AN ENGINEERING FAILURE AND SHOULD HAVE BEEN RECALLED AND REPAIRED UNDER WARRANTY. PREVIOUS FIXES DO NOT WORK. MODIFYING THE VALVE COVER TO CORRECT A DESIGN FLAW IS NOT A CURE FOR THE REAL PROBLEM, WHICH IS A DESIGN FLAW. #1 AND #7 FOUL OUT DUE TO THE COLLECTION OF CARBON DEPOSIT CAUSED FROM EXCESS OIL IN THESE CHAMBERS WHICH CAUSES THE MALFUNCTION ENGINE LIGHT TO COME ON AND THE EVENTUAL CATALYTIC CONVERTOR FAILURE, POOR GAS MILEAGE AND POOR OVERALL PERFORMANCE, WITH EVENTUAL ENGINE FAILURE. LACK OF ACCELERATION, SLOW PERFORMANCE. FIRST NOTICED AT AROUND 30 TO 50,000 MILES AND PROGRESSIVELY BECAME WORSE. IDLE IS POOR DUE TO FOULED AND BROKEN PLUGS IN THESE TWO CYLINDERS AND THE ECU ATTEMPTING TO CORRECT THE ERROR THE BALANCE OF ENGINE IS THROWN INTO A UNBALANCED CONDITION CAUSING THE BUILDUP OF CARBON DEPOSITS IN THE ENGINE AND CAUSING THE SENSORS TO ATTEMPT TO CORRECT THE PROBLEM. PROBLEM IS UNIVERSAL AND NOT SPECIFIC TO A FEW SELECT VEHICLES BUT TO THOSE WITH THE AFM SYSTEM AND WAS OBVIOUSLY A PROBLEM SEVERE ENOUGH FOR GM TO CHANGE TO THE NEWLY DEVELOPED DFM SYSTEM WITHOUT ATTEMPTING TO ACTUALLY ADDRESS THE FLAWED AFM PROBLEM.

TL* THE CONTACT OWNS A 2012 (NA) CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE SURGED FORWARD AND BACKWARD AFTER STARTING. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS STARTED IN COLD WEATHER. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION WOULD SHIFT WITH AN EXTREMELY LOUD CLUNKING NOISE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12.

TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING IN FIRST GEAR AND TAKING THE FOOT OFF THE ACCELERATOR PEDAL TO APPLY THE BRAKES, THE ENGINE RPM'S WOULD NOT DECREASE AND THE THROTTLE WOULD NOT RELEASE FOR APPROXIMATELY 3-4 SECONDS. THE FAILURE CAUSED ABNORMAL FORWARD MOVEMENT FROM THE VEHICLE. THE CONTACT ALSO STATED THAT WHILE DRIVING IN FIRST GEAR AND SHIFTING INTO NEUTRAL, THE ENGINE RPM'S INCREASED BY APPROXIMATELY 200 RIPENS BEFORE DECREASING. THE VEHICLE WAS DIAGNOSED AT THE DEALER BUT THE CAUSE OF THE DEFECT COULD NOT BE DETERMINED. THE CONTACT STATED THAT A REPRESENTATIVE FROM THE MANUFACTURER CAME TO THE HOME AND DROVE THE VEHICLE. THE REPRESENTATIVE EXPERIENCED THE DEFECT WHILE DRIVING THE VEHICLE BUT DID NOT IDENTIFY THE CAUSE OF THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20. UPDATED 03/11/14*LJ THE CONSUMER STATED BY THE TIME HIS FOOT REACHED THE BRAKE PEDAL, THE ENGINE WAS HOLDING A CONSTANT 1400 RPM, RESULTING IN NOT ONLY TRYING TO SLOW THE MASS OF THE VEHICLE, BUT ALSO ATTEMPTING TO BRAKE AGAINST AN ENGINE LOCKED AT 1400 RPM. THE CONSUMER ALSO STATED THAT HE REMOVED HIS FOOT FROM THE ACCELERATOR AS A TEST AND THEN POPPED THE STEERING COLUMN GEAR SHIFTER INTO NEUTRAL AND THE ENGINE GAINED ANOTHER 200 RPM FOR 3-4 SECONDS. UPDATED 03/13/14