2018 Chevrolet Silverado Complaint Log

CONSTANT VIBRATION/SHAKE COMING FROM THE VEHICLE AT ANY SPEED ABOVE 65 MPH. THE TRUCK HAS BEEN LIKE THIS SINCE THE DAY IT LEFT THE DEALERSHIP. WHEN ON HIGHWAY AND VIBRATION IS FELT, PUTTING THE TRUCK IN NEUTRAL DOES NOT CHANGE THE VIBRATION, SLOWING DOWN MAKES IT SLIGHTLY WORSE, SPEEDING IT MAKES IT SLIGHTLY BETTER. FEELS LIKE THERE IS SOMETHING SERIOUSLY WRONG WITH THE GEOMETRY OF THE TRUCK MAKING IT UNSAFE TO DRIVE AT HIGHWAY SPEEDS. ROAD FORCE BALANCE WAS ALREADY DONE AND THE PROBLEM PERSISTS ON A BRAND NEW TRUCK.

TRANSMISSION CLUNKS WHEN SLOWING DOWN

TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL, ACCELERATOR PEDAL, AND CENTER CONSOLE EXPERIENCED EXCESSIVE VIBRATION. THE VEHICLE WAS TAKEN TO COUNTRY CHEVROLET (11 E. LEE HWY, WARRENTON, VA), BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 200. *BF *TR

DRIVING AT HIGHWAY SPEED HOLDING THE STEERING WHEEL STRAIGHT THE TRUCK WILL MOVE QUICKLY TO THE LEFT LANE SOME TIME AND THEN OTHER TIMES TO THE FAR OUTSIDE OF THE RIGHT LANE. ALSO I HAVE HAD IT MOVE ALL THE WAY TO LEFT LANE AND THE ALL THE WAY BACK ACROSS THE RIGHT LANE TO OFF THE ROAD. HAVE NOTICE AS WELL THAT YOU CAN BE TURNING THE STEERING WHEEL TO THE RIGHT AND THE TRUCK IS STILL GOING TO THE LEFT. WHEN DRIVING IN A CURVE AND COMING BACK TO CENTER FROM THE RIGHT IT WILL SNAP BACK REALLY FAST NOT NICE AND EASY LIKE FROM THE LEFT. THE TRUCK HAS DONE THIS FROM DAY ONE I HAVE TRIED TO GET GM TO FIX IT BUT THE SAY THERE NOTHING WRONG I HAVE DROVE 7 OTHER TRUCK LIKE MINE AND THEY ALL HAD LIKE THERE SHOULD THE DRIVE STRAIGHT DOWN THE ROAD.

It started 400 miles after I bought the truck new and was on vacation with my family, the trailer break system lights started coming on so I detached my travel trailer and took it into a Chevrolet dealership in flagstaff Arizona they couldn’t find out why it was doing it and told me it must be the plug in the trailer it self . So on our trip we were driving threw Zion National Park when my trailer break did not engage down a steep grade and my truck break barley held enough to stop us down the grade , lucky for us the exhaust break gave us just that little bit to help us stop the truck. And now I see people on you tube showing the problem and wonder why GM has not done anything about it , I have paid many time for my truck to be fully serviced and I’m still dealing with this broken piece .

IN MAY 2018 I PURCHASED A NEW CHEVY SILVERADO LT Z71 PU. I LIVE IN COLORADO AND WHEN I DRIVE THE TRUCK DOWN THE I-70 MOUNTAIN PASS THE TRANSMISSION IS DOWNSHIFTED BEYOND WHAT IO WOULD CALL A SAFE DOWN SHIFT. IM TRAVELING DOWN THE PASS, JUST COASTING, DOWN HILL ASSIST MODE IS OFF @ ROUGHLY 55 MPH THE TRANSMISSION DOWN SHIFT HARD. THE RPM GOES FROM ~1850 TO ~3800 RPM. THE ENGINE AND TRANSMISSION AND ENGINE BOTH MAKE A LOT OF NOISE WHEN THIS HAPPENS. I TRAVELED THE PASS ABOUT 8 TIME NOW AND THE TRUCK DOES THIS FUNNY SHIFT EVERYTIME AND I HAVE PICTURE SHOWING 4 EVENTS. I'VE TAKING THE DRIVE INTO THE DEALER AND SINCE THE COMPUTER DOESN'T LOG A ERROR CODE THE DEALER DOESN'T KNOW WHAT TO DO. THIS PAST WEEK THEY GAVE ANOTHER 2018 P/U WITH THE SAME TRANNY AND ENGINE AND THAT TRUCK DID NOT DO THE SAME DOWNSHIFT. I BELIEVE THERE IS SOMETHING WRONG WITH MY TRUCK AND ALSO IF THIS EVENT HAPPENED IN THE WINTER ON A SNOWY ROAD THE TRUCK WOULD SPIN OUT OF CONTROL AND CAUSE A ACCIDENT AND IS A HUGE SAFETY CONCERN. I ALSO FILED A COMPLAINT WITH GM BUT THEY ARE REALLY NOT HELP TO RESOLVE THIS PROBLEM. THE DEALER LOOKED AT THE TRUCK AGAIN TODAY, NO CODES RECORDED, THE RESET THE TRANSMISSION MEMORY TODAY TO TRY AND SATISFY MY NEED TO DO SOMETHING. I NOW WAITING TO HEAR BACK FROM THE DEALER ON THE NEXT STEPS. I WILL ALSO CALL GM AGAIN TO GIVE THEM THIS INFORMATION. I AM ATTACHING PICTURE THAT CLEARLY SHOW THIS PROBLEM. I ALSO GIVEN THE DEALER THE SAME PICTURES.

WHEN DRIVING ON HIGHWAY TRANSMISSION SURGES/PULSATES UNDER LIGHT ACCELERATION. WHEN ACCELERATING MOST OFTEN WHEN VEHICLE IS ALREADY IN MOTION THERE IS A EXTREME DELAY IN SHIFTING WHICH CAUSES A JERK AT LOWER SPEEDS OR AN DELAYED THEN HARD SHIFT AT SLIGHTLY HIGHER SPEEDS. MOST NOTICEABLE IN TRAFFIC.

THIS NEW STYLE OF HEADLIGHTS DO NOT PROVIDE THE NECESSARY LIGHT REQUIRED TO SEE IF ANY WILDLIFE ALONG THE SHOULDER OF THE HIGHWAY THAT WILL ENTER YOUR DRIVING AREA WHILE DRIVING AT NIGHT. WOULD SUGGEST THEY REPLACE THESE HEADLIGHTS WITH A BETTER QUALITY OF LIGHTING AT NIGHT. LOW BEAM AND HIGH BEAM LIGHTS ARE NOT BRIGHT ENOUGH TO SEE WELL FOR HAZARDS. THIS WILL PROVIDE FOR MORE ACCIDENTS ON THE HIGHWAYS IF LEFT THE WAY THEY ARE.

MY NAME IS [XXX] FROM JIM'S AUTO SALES, INC. WE PURCHASED A LARGE AMOUNT OF TIRES FROM TURBO TIRES IN IRWINDALE CALIFORNIA OVER THE PAST 10 YEARS. WE RECENTLY CEASED PURCHASING FROM THEM AS WE SUSPECTED QUALITY CONTROL ISSUES WITH THEIR TIRES. NOT LONG AFTER, WE RECEIVED AN EXTREMELY VAGUE RECALL NOTICE STATING A NUMEROUS AMOUNT OF THEIR TIRES SOLD FROM 2018 ON CAN SUDDENLY FAIL. WE CONTACTED THEM WITH A REQUEST TO HELP US NOTIFY ALL OF OUR CUSTOMERS AND OUR REQUEST HAS FALLEN ON DEAF EARS. WE REQUIRE ASSISTANCE IN NOTIFYING OUR OVER 1000 POTENTIALLY AFFECTED CUSTOMERS. WE HAVE RECEIVED NO ASSISTANCE FROM TURBO TIRES OR SENTURY TIRE. I'M FILING THIS COMPLAINT IN HOPES YOUR DEPARTMENT CAN ENCOURAGE OUR SUPPLIERS TO FULFILL THEIR OBLIGATION IN HELPING US KEEP OUR CUSTOMERS SAFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TRUCK STATIONARY. STARTED ENGINE. IMMEDIATELY MESSAGE SHOWED UP ON DASHBOARD INDICATING STEERING ASSIST LOW, DRIVE CAREFULLY. NO POWER STEERING. TRACTION CONTROL WARNING LIT. SHIFTED INTO REVERSE; TRUCK WOULD NOT MOVE AS IF IN NEUTRAL. TRUCK MOVE MOVE FORWARD IN DRIVE. SHUT OFF ENGINE AND RESTARTED TWICE. NO CHANGE. DID NOT ATTEMPT TO DRIVE.

I BOUGHT THIS TRUCK BRAND NEW FROM THE DEALER, I HAVE 70 MILES ON IT, THE TRUCK SHAKES AT 75-85 MPH, DEALER SAYS IT OK. I PAID 40K FOR THIS AND ITS NOT OK WITH ME.

I BOUGHT THIS 2018 SILVERADO BRAND NEW 20 MILES ON IT I HAD PROBLEMS SINCE THE FIRST DAY I DROVE OUT OF THE DEALERSHIP TRUCK HAS LOUD NOISE INSIDE THE CABIN COMING FRYGHE DOORS 6 MONTHS AFTER THE GAUGES ARE NOT READING ACCURATELY TOOK BACK TO THE DEALERSHIP AND THEY KEPT FOR A MONTH THEY FIX THE GAUGES BUG THE NOISE STILL HAPPENING WORST TRUCK EVER FOR 40 K I OWN A 2004 AND THE INSIDE IS REALLY QUIET ALSO THE PAINT IS CHIPPING THE DEALERSHIP SAYS IT'S CAUSE THE DRIVING CONDITIONS I WOULD UNDERSTAND IF IT WAS IN THE FRONT OF THE TRUCK BUT PAINT IS CHIPPING IN THE SIDE AND BACK OF THE TRUCK I DID MY RESEARCH AND LOOK ON YOUTUBE AND THERE'S A LOT OF PEOPLE COMPLAINING ABOUT THIS CHEVROLET SHOULD REALLY LOOK INTO THIS BEFORE WE ALL GO AND TRADE IT IN FOR A FORD I HAVE PICTURES OF THIS I'LL TRY TO POST IT IF I CAN LOOK AT THE GAUGES EVEN WHEN THE TRUCK IS OFF

The truck has has multiple issues.RR taillight always blows fuse,which I think sometimes stops my back sliding glass,I have no power to it,this has been an issue since day one,always have to carry fuses,then not long after having the truck,it has stabili trak issues,it stalls when first put into drive.delayed take off sometimes the truck jumps forward and revs the rpm’s up to 1000 X rpm sitting then it jumps to a fast hard takeoff.the truck does something called chuggel and buck I believe,it bogs way down,and then again it’ll slip buck it kicks jerks and also harshly engages.I love Chevy and haven’t given up hope just yet.this is my first Chevy.

TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING TRANSMISSION FAILURE. AFTER THE CONTACT WENT BACK AND FORTH WITH THE MANUFACTURER AND DEALER (BILL CRAMER CHEVROLET BUICK GMC, 2251 W 23RD ST, PANAMA CITY, FL 32405, (850) 250-1403), THEY SETTLED ON TRADING THE CONTACT'S 2015 SILVERADO FOR A 2018 SILVERADO WITH THE SAME TRANSMISSION FAILURE. THE CONTACT RESEARCHED THAT CHEVROLET WAS SERVED WITH A CLASS ACTION LAWSUIT FOR THE TRANSMISSION. THE MANUFACTURER WANTED THE CONTACT TO GO THROUGH THE SAME PROCESS FOR DIAGNOSING THE 2018 MODEL AS HE DID WITH THE 2015 MODEL. THE CONTACT WOULD HAVE TO MAKE AN APPOINTMENT WITH THE DEALER AND HAVE A SENIOR ADVISOR FROM THE MANUFACTURER CALL HIM BACK. THE CONTACT WANTED TO KNOW IF HE SHOULD FILE UNDER THE LEMON LAW WITH HIS STATE'S ATTORNEY GENERAL'S OFFICE. THE FAILURE MILEAGE WAS 0.