NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Chevrolet Silverado. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE THE VEHICLE WAS IN REVERSE, THE BACK UP CAMERA IMAGE WOULD GLITCH AND FLICKER. THE IMAGE WAS DISTORTED AND DIFFICULT TO VIEW. THE VEHICLE WAS TAKEN TO TIPOTEX CHEVROLET (1600 NORTH EXPRESS WAY, HGWY 77, BROWNSVILLE, TX) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A FAULTY COMPUTER; HOWEVER, A REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5563675162. THE FAILURE MILEAGE WAS 100.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE SHIFTING GEARS TO REVERSE, THE BACK-UP CAMERA FLICKERED, AND THE SERVICE BACK-UP CAMERA MESSAGE WAS DISPLAYED ON THE SCREEN. THE VEHICLE WAS TAKEN TO BOUCHER CHEVROLET, INC. (1421 E MORELAND BLVD, WAUKESHA, WI 53186, (262) 347-4107) ON SEVERAL OCCASIONS AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. *DT
TRUCK WAS PURCHASED BRAND NEW. SINCE I FIRST GOT IT I'VE HAD PROBLEMS WITH THE BACKUP CAMERA FLASHING, GOING COMPLETELY BLANK, AND GIVING AN ERROR TO SERVICE REAR CAMERA SYSTEM. ALWAYS OCCURS WHILE IN REVERSE. DEALERSHIP HAS TRIED FIXING ISSUE SEVERAL TIMES AND NOW STATES THIS SAFETY ISSUE IS NORMAL IN THEIR VEHICLES. 11/25/19 DEALERSHIP REPLACED BACK UP CAMERA DUE TO LINES FLASHING THROUGH SCREEN WHILE BACKING UP. SCREEN FREQUENTLY WENT BLANK AND WOULD ALSO GIVE 'SERVICE REAR VISION SYSTEM' ERROR. 01/09/20 BACKUP CAMERA SYSTEM CONTINUES TO FLASH, GO BLANK, AND GIVE ERROR MESSAGE. DEALERSHIP STATED CAMERA WAS TESTED AND FUNCTIONING AS INTENDED. 10/22/20 SAME ISSUES PERSIST WITH BACKUP CAMERA SYSTEM. DEALERSHIP VERIFIED PROBLEM AND REPLACED CAMERA ASSEMBLY ON 12/14/20. 01/27/21 SAME PROBLEMS PERSIST. DEALERSHIP UPDATED SYSTEM AND CLAIMED NOT TO BE ABLE TO REPRODUCE PROBLEM. WHILE PICKING UP VEHICLE FLASHING OCCURRED BEFORE I EVEN LEFT THE LOT. DEALERSHIP REQUESTED I REMOVE AMP (INSTALLED LONG AFTER PROBLEMS STARTED OCCURRING; HAVE DOCUMENTATION) BEFORE FURTHER DIAGNOSTICS COULD BE PERFORMED. 02/26/21 DEALERSHIP SAID THEY CHECKED OTHER TRUCKS IN THEIR LOT WHICH HAVE THE SAME ISSUE. SAYS A VOLTAGE DROP IN THE ELECTRICAL SYSTEM IS WHAT'S CAUSING THE ISSUE AND STATED THERE IS NO FIX BECAUSE THIS IS A NORMAL OPERATION. 03/05/21 PROBLEMS PERSIST. DEALERSHIP BUILT A NEW ELECTRICAL HARNESS AND REPLACED RADIO SYSTEM. PROBLEM STILL CONTINUES. 03/09/21 TALKED TO GM CUSTOMER CARE. THEY STATE THE SAFETY ISSUE WITH THE BACKUP CAMERA FLASHING AND GOING BLANK IS 'OPERATING AS DESIGNED.' 03/11/21 CUSTOMER CARE STATED VEHICLE IS PERFORMING PROPERLY AND AS EXPECTED EVEN THOUGH BACK UP CAMERA SYSTEM STILL HAVING PROBLEMS. SAYS THERE'S NOTHING ELSE THEY WILL DO FOR ME TO FIX THE ISSUE AT THIS TIME.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE THE CONTACT WAS ATTEMPTING TO PULL OUT OF THE DRIVEWAY, THE ABS, ESC, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED AND THE VEHICLE LOST BRAKING ABILITY. THE CONTACT CALLED ROADSIDE ASSISTANCE AND HAD THE VEHICLE TOWED TO MID STATE CHEVROLET BUICK (179 EXIT 67, SUTTON, WV 26001) ON SEPTEMBER 4, 2019. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. REPAIR THE VEHICLE. PREVIOUSLY, ON AUGUST 22, 2019, THE VEHICLE WAS TAKEN TO RAMEY AUTOMOTIVE RICHLANDS (2750 CLINCH ST, RICHLANDS, VA) WHERE IT WAS KEPT FOR SIXTEEN DAYS. THE SECOND DEALER ALSO STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 273.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 70 MPH, THE VEHICLE DOWNSHIFTED TO 20 MPH. OCCASIONALLY, THE VEHICLE WOULD STOP MOVING AND SHUT OFF. ADDITIONALLY, THE VEHICLE FAILED TO SHUT OFF AT TIMES. FURTHERMORE, THE CHECK ENGINE, ENGINE REDUCED POWER, LOW FUEL, SERVICE TRAILER BRAKE SYSTEM, SERVICE 4WD, SHIFT TO PARK, SERVICE ABS, REDUCED STEERING ASSIST, BACK UP CAMERA, SERVICE ESC, AND REDUCE TRANSMISSION FUNCTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DELLENBACH MOTORS (3111 S COLLEGE AVE, FORT COLLINS, CO 80525, (970) 226-2438) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONNECTION FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5621232945, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 1,800. THE VIN WAS INVALID.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 40 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT RESPOND. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT RELEASED THE BRAKE PEDAL AND ALLOWED THE VEHICLE TO VEER TO THE SHOULDER OF THE ROAD AND COME TO A COMPLETE STOP. THE VEHICLE WAS TOWED BY ROADSIDE ASSISTANCE TO LARRY GREEN AUTO GROUP (350 S BROADWAY, BLYTHE, CA 92225, (760) 922-7121) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5448388090. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE VIN WAS UNKNOWN.
Transmission has jerked and shuttered ever since I bought the truck. Sometime when you push on the gas the truck doesn’t immediate go, then suddenly jerks into gear and speeds off! It has gone in several times but all they do is software updates. They also said I needed a transmission flush at only 43,000 miles stating an inferior trans fluid was originally used; however they wouldn’t covered it under my extended warranty
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 20 MPH AND DEPRESSING THE BRAKE PEDAL TO COME TO A COMPLETE STOP, THE VEHICLE FAILED TO STOP AND THE CONTACT APPLIED EXCESSIVE FORCE TO THE BRAKE PEDAL. THE VEHICLE WENT THROUGH AN INTERSECTION WHERE IT CAME TO A ROLLING STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO LOU FUSZ CHEVROLET (5120 N SERVICE RD, ST PETERS, MO 63376, (636) 875-5400) WHERE IT WAS DIAGNOSED, BUT NO FAILURE CODE WAS FOUND. A DRIVING TEST WAS ALSO COMPLETED, BUT THE TECHNICIAN COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND REMAINED AT THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5453112774. THE APPROXIMATE FAILURE MILEAGE WAS 1,800.
WHILE TRAVELING BACKWARDS IN REVERSE, THE BACKUP CAMERA FLICKERS, BECOMES FUZZY, OR HAS A WHITE LINE THROUGH THE 7" TOUCHSCREEN ANYTIME THE BRAKES ARE APPLIED.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 40 MPH, THE VEHICLE VIBRATED AND WAS DIFFICULT TO SHIFT WHEN ACCELERATING TO 60 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO KUNI CHEVROLET (2449 FULTON AVE, SACRAMENTO, CA 95825, (916) 426-4089) FOUR TIMES WHERE IT WAS DIAGNOSED THAT THE EXHAUST WAS LOOSE, THE ENGINE NEEDED TO BE UPDATED, THE FLUID NEEDED TO BE CHANGED, AND THE VEHICLE NEEDED TO BE DRIVEN FOR 1,000 MILES. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5548811966. THE FAILURE MILEAGE WAS 1,300. THE VIN WAS UNKNOWN.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHEN THE GEAR WAS SHIFTED INTO REVERSE AND THEN SHIFTED BACK INTO DRIVE, THE VEHICLE JERKED AND LUNGED FORWARD. ON ONE OCCASION, THE CONTACT NEARLY STRUCK A PEDESTRIAN. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR DIAGNOSTIC TESTING. THE DEALER TEST DROVE THE VEHICLE AND WAS ABLE TO RECREATE THE FAILURE; HOWEVER, THE DEALER WAS UNABLE TO RECEIVE A FAILURE CODE. THE CONTACT ALSO STATED THAT THE DEALER TEST DROVE ANOTHER 2019 CHEVROLET SILVERADO 1500 AND WAS ABLE TO RECREATE THE SHIFT FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-548-7097056. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,200.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 30 MPH, THE BRAKE PEDAL FELT LOOSE AND REQUIRED EXCESSIVE PRESSURE TO DEPRESS AND STOP THE VEHICLE. IN ADDITION, THE SERVICE POWER BRAKE ASSIST AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND RESTARTED THE VEHICLE. UPON RESTARTING THE VEHICLE, THE WARNING INDICATORS CONTINUED TO ILLUMINATE; HOWEVER, THE BRAKES APPEARED TO FUNCTION NORMALLY. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT WITH FOLSOM CHEVROLET (12655 AUTO MALL CIR, FOLSOM, CA 95630, (916) 985-5600). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 6,570.
DISPLAY MODULE GOES DARK, UN-OPERATIVE, EXTREMELY DANGEROUS WHEN USING BLUETOOTH DURING A CALL OR USING NAVIGATION SETTING WHILE DRIVING. POWER WINDOWS UNRESPONSIVE (NOT STOPPING AT A PARTICULAR LEVEL, GOING ALL THE WAY DOWN) WHILE DRIVING. SUBSTANDARD WINDSHIELD INSIDE TRIM, FOAM COMING OFF. * TRANSMISSION FLUID LEAK WHILE PARKED. TRUCK HAS BEEN IN THE DEALERSHIP SHOP MANY TIMES FOR REPEATED SAME ISSUES, SPECIALLY THE DISPLAY SCREEN MODULE, TWO WEEKS AFTER PURCHASE JULY 2019 TO PRESENT- DEC 2020.
CAMERA HAS VERY POOR NIGHT VISION. FUZZY PICTURE. THE DISPLAY AT NIGHT IS SO BRIGHT IT PREVENTS YOU FROM BEING ABLE TO USE THE MIRRORS. THE DESIGN CREATES A DANGEROUS CONDITION AT NIGHT.
RECLINING MECHANISM ON PASSENGER SEAT SLIPS DESPITE THE SEAT NOT BEING ADJUSTED
ON JUNE 16TH 2019 I DROVE DOWN TO ATLANTA, GA FOR A BASEBALL GAME. MIDWAY I STOPPED FOR GAS. WHEN I TURNED BACK ON THE TRUCK, I REALIZED THAT I HAD LOST A AND IF I GET AN AMOUNT OF MY BRAKING ABILITY. HOWEVER, I HAD NO LIGHTS ON MU DASH TO INDICATE A FAILURE TO THE BRAKING SYSTEM. I READ ON A GM FORUM THAT OTHER OWNERS EXPERIENCED THE PROBLEM, TURNED OFF THE VEHICLE FOR 30 MINS, TURNED BACK ON THE VEHICLE AND THE BRAKES WORKED AGAIN. THEY, HOWEVER, HAD LIGHTS INDICATING A BRAKE FAILURE. I FOLLOWED THE FORUMS SUGGESTIONS AND AFTER 30 MINS WITH MY TRUCK OFF, I DROVE THE TRUCK AGAIN AND HAD NO FURTHER ISSUES. I TOOK THE VEHICLE INTO THE SERVICE DEPARTMENT, BUT AS I EXPECTED THEY COULD NOT REPLICATE THE ISSUE. I WANTED TO START A PAPER TRAIL THOUGH INCASE THE ISSUE REOCCURRED. ON JULY 10TH THE SAME BRAKING ISSUE OCCURRED AGAIN. THIS TIME I WAS NEAR MY DEALERSHIP IN GREENVILLE, SC. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY WERE ABLE TO CONFIRM A LOSS OF OVER 50% OF BRAKING BUT NO LIGHTS OR CHECK ENGINE CODE (PAST OR PRESENT) INDICATING A BRAKE FAILURE. I AM VERY CONCERNED AND BELIEVE THIS TRUCK IS UNSAFE BECAUSE OF THE BRAKING ISSUES AND LACK OF CONFIRMATION OF SERVICE LIGHTS ON THE TRUCK DASH. IT IS A DEATH TRAP. THEY ARE NOT ABLE TO CONFIRM A FIX EITHER DUE TO NOT HAVING A SERVICE ERROR CODE TO FIX AND TURN OFF. VEHICLE WAS IN MOTION WHEN ISSUES OCCURRED BOTH TIMES. ON BOTH OCCASION AS, SERIOUS CAR ACCIDENTS ALMOST HAPPENED DUE TO LACK OF BRAKING ABILITY.
I ORIGINALLY BOUGHT A NEW 2019 CHEVROLET SILVERADO 1500 LD ON 06/08/2019, I REALLY LIKED THE TRUCK AND ITS MANY FEATURES. AFTER SEVERAL WEEKS I NOTICED THE WHOLE UNDERSIDE FRAME AND DRIVELINE COMPONENTS WERE RUSTED AND CORRODED. I BROUGHT IT BACK TO MY DEALER AND THEY IMMEDIATELY LOCATED A REPLACEMENT VEHICLE FOR ME. I PICKED UP THE 2ND NEW TRUCK ON 07/10/2019. THIS TRUCK HAS THE SAME DEFECTS AS THE FIRST VEHICLE. CHEVROLET HAS AN ISSUE WITH THIS MODEL TRUCK. I SPOKE TO GM AND THEY DIDN'T SEEM TO CARE BLAMING THE DEALER FOR NOT INSPECTING TRUCK PROPERLY. I AM VERY DISAPPOINTED AND UNSURE WHERE TO TURN NEXT, CAN YOU HELP ME?
BRAND NEW TRUCK AN THE BACK UP CAMERA FLASHES FLICKERS, IS TERRIBLE TO SEE, BACKING UP.GM SAYS ITS NORMAL. NOT NORMAL ESPECIALLY WHEN THE CATALOG SAYS CAMERA IS HD 7", NEVER SEEN A BACK UP CAMERA BE ABLE TO FLASH AND FLICKER WHEN THE LIGHTS ARE ACTUATED BRAKES ARE ON. MEANS THERE IS A DRAW IN THE SYSTEM. THERE IS TINTERFERENCE WITH IT AND THE ELECTRICAL SYSTEM. I ALSO HAVE THE TRACTION CONTROL RELAY CLICKING EVERYTIME THE TRACTION CONTROL COMES ON. HAVE HAD THREE VEHICLES AND NEVER HEARD THAT TO BE NORMAL. HEAD LIGHTS ARE SO DIM THE CARS BEHIND ME BRIGHTEN THE ROAD . THESE LIGHTS DONT EVEN LIGHT THE REFELCTORS ON THE ROAD. BUT APPARENTLY NORMAL YOU CAN PUT LED IN , BUT HAVE TO PAY FOR IT. JUST KEEP DRIVING AND CANT SEE WHERE YOUR GOING UNTIL YOU GET HURT. ALSO ADD LED AND VOID YOUR WARRANTY.
AFTER USING THE VEHICLES 4WD I GOT A ESC SERVICE LIGHT WHICH STAYED ON FOR 3 HOURS AND WOULDNT ALLOW ME TO USE THE CRUIS ED CONTROL . ALSO IVE NOTICED HARDSHIFTS AND DELAYED SHIFTS IN THE TRANSMISSION WHEN SHIFTING FROM PARK TO DRIVE AND FROM REVERSE TO DRIVE . AND WHEN REVERSING THE VEHICLE SOMETIMES THE BACKUO CAMERA DOES NOT COME ON LIKE NORMAL
WITH ONLY 500 MILES ON THE TRUCK/ENGINE OIL PRESSURE HAS BEEN DROPPING DRASTICALLY WHILE GOING FROM DRIVE TO IDLE. IT DROPS FRIM 60 TO UNDER 30. ALSO BATTERY POWER GAUGE DROPS WELL BELOW 14 WHEN ORIGINALLY WAS OVER 14. THIS ALSO BEGAN AT THE SAME TIME OIL PRESSURE ISSUES BEGAN.
8L90 AUTOMATIC TRANSMISSION WILL LURCH FORWARD ABRUPTLY WHEN SHIFTING FROM 1-2 GEAR. ALSO, HARD SHIFT FROM 1-2 WHEN COLD.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND "SERVICE POWER STEERING NO ASSIST SOON" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AUTONATION CHEVROLET AIRPORT (LOCATED AT 5600 LEE VISTA BLVD, ORLANDO, FL 32812, (407) 680-1445) WHERE IT WAS CURRENTLY BEING DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 800. *TR*JB
ON 6/26/2019 WHILE DRIVING TO WORK ON HWY 287 WHILE IN MOTION MY TRUCK ENGINE TURNED OFF ON MY 2019 CHEVROLET SILVERADO TEXAS EDITION 2.7 L COLOR SILVER AND I WAS ALMOST REAR ENDED AND I IMMEDIATELY CALLED SMICKLAS CHEVROLET IN OKLAHOMA CITY WHERE I PURCHASED THE TRUCK AND BROUGHT THE TRUCK TO VANDERGRIFF CHEVROLET IN ARLINGTON, TX TO BE LOOKED AT AND SERVICED. THIS IS THE SECOND TRUCK THAT I PURCHASED THAT HAS DONE THIS TO ME THE FIRST ONE WAS A WHITE TRUCK 2019 CHEVROLET SILVERADO TEXAS EDITION 2.7 L THAT I DIDN'T HAVE FOR 24 HOURS. THE DEALERSHIP DIAGNOSED IT AS A CAM SHAFT SENSOR PROBLEM THAT WAS A MANUFACTURER DEFECT AND I'M REALLY DISSATISFIED WITH CHEVROLET AS A COMPANY TO KEEP SELLING A DEFECTIVE PRODUCT. KNOWING IT CAN CAUSE DEATH OR A ACCIDENT
MY TRUCK HAS AN ISSUE WHEN AT LOW SPEEDS 30MPH AND UNDER ALL CHECK WARNING LIGHTS WILL COME ON MY ESC (ELECTRIC STEERING CONTROL) WILL COME ON WHEN THIS HAPPENS I LOOSE POWER STEERING AND WHEN THAT HAPPENS THE STEERING WHEEL RETURNS TO CENTER. THIS HAS HAPPENED THREE TIMES SINCE BUYING THE VEHICLE NEW I HAD NOT HAD THE VEHICLE FOR A MONTH WHEN ALL THE ISSUE STARTED TO HAPPEN. WHEN I LOOSE THE POWER STEERING THE POWER FOR BRAKES GO OUT AS WELL I HAVE ALMOST BEEN IN AN ACCIDENT BECAUSE OF THIS IT'S A VERY SCARY SITUATION WHEN IT HAPPENS. AFTER ALL THE WARNING LIGHTS WOULD COME ON, POWER RUNNING BOARDS WOULD ALSO CYCLE UP AND DOWN ON THERE OWN, THE ONLY LIGHT THAT WOULD STAY ON WAS: SERVICE TRAILER BRAKE SYSTEM.
the transmission at the time of putting the speed jumps by itself, and the stereo turns off completely by itself
Clarity of the back up camera is very cloudy or not clear at all
I HAVE HAD TRUCK NOW IN 5 TIMES FOR EACH AND PARKING BRAKE ERRORS AND STILL NOT FIXED . THIS IS A HIGH SAFETY CONCERN FOR MY WIFE AND ME AND ANYONE ELSE WHO RIDES OR DRIVES ON ROADS WITH US !!! THIS TRUCK NEEDS THE LEMON LAW ENACTED ESPECIALLY ON MY TRUCK IF NO ONE ELSE WANTS IT !! NEED OUT OF THIS CONTRACT AND GET A SAFER VEHICLE TO GET AROUND IN , AM A DISABLED VET AND DON'T NEED MORE PROBLEMS IN MY LIFE OR POSSIBLY OF KILLING US OR ANYONE ELSE BECAUSE OF THIS VEHICLE!!!
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE PROPELLER SHAFT THAT HELD THE TIRES IN THE REAR OF THE VEHICLE FRACTURED. THE FAILURE CAUSED THE VEHICLE TO SHAKE AND BECAME UNSTABLE WHILE BEING DRIVEN. THE VEHICLE WAS TOWED TO BERT OGDEN MISSION CHEVROLET (1400 E EXPRESSWAY 83, MISSION, TX 78572, (956) 205-1431) WHERE THEY REPAIRED THE VEHICLE AND REPLACED THE SAME PART. THE CONTACT STILL FELT UNSAFE DRIVING THE VEHICLE EVEN WITH THE REPAIRS BEING COMPLETED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,049.
WHEN THE TRUCK IS IN REVERSE AT NIGHT, THE DATA SYSTEM ON THE DASHBOARD SHINES TOO BRIGHTLY AND MAKES IT NEARLY IMPOSSIBLE TO USE. YOU CANNOT LOOK ACROSS THE TRUCK TO USE YOUR PASSENGER SIDEVIEW MIRROR, NOR USE YOUR REARVIEW MIRROR. THIS CAUSED ME TO BACK OVER A MAILBOX, AND HAD CAUSED A FEW NEAR- MISSES WHILE BACKING AT NIGHT. THE DEALERSHIP TOLD ME THAT THERE IS NOTHING THAT THEY CAN DO.
JUST DRIVING LOST BRAKES AND ESC CAME ON WON'T SPEED UP
I WAS DRIVING ON THE HIGHWAY FOR APPROXIMATELY 1 HOUR/75 MILES. I PULLED OVER TO CLEAN OUT MY TRUCK. I PARKED IN A VACANT PARKING LOT. THE TRUCK'S ENGINE WAS RUNNING, THE VEHICLE WAS IN PARK. IT WAS PARKED AT THE TOP OF A HILL. I GOT OUT OF THE DRIVERS COMPARTMENT, AND WALKED AROUND BEHIND TO THE PASSENGER'S SIDE, AND CLEANED OUT SOME TRASH. I THEN WALKED BACK AROUND TO THE REAR DRIVERS SIDE DOOR, AND REMOVED MORE TRASH. I WALKED ABOUT 15-25 FEET AWAY, TO PUT THE TRASH IN THE GARBAGE CAN. THE TRUCK MADE A WEIRD 'CHIRP-CHIRP-CHIRP' ALARM/ELECTRICAL TYPE NOISE, AND THEN DROVE BACKWARDS. THE REVERSE LIGHTS WERE ON. I RAN AFTER THE TRUCK, THE DRIVERS DOOR WAS LOCKED. I PUSHED THE UNLOCK BUTTON ON THE DOOR AND HOPPED UP ON THE RUNNING BOARD. I OPENED THE DRIVERS DOOR AND JUMPED IN, AND SLAMMED ON THE BRAKES. I STOPPED THE TRUCK, LITERALLY ONE FOOT FROM GOING OVER AN 8 FOOT CONCRETE EMBANKMENT. I AM REALLY TERRIFIED BY WHAT HAPPENED. IT WAS IN PARK. IT HAS THAT NEW SYSTEM WHERE THE KEYS STAY IN YOUR POCKET AND EVERYTHING IS PUSH BUTTON (START, UNLOCK) THE VEHICLE'S COLUMN SHIFTER WAS STILL IN PARK WHEN I STOPPED THE TRUCK. PHOTOS: 1.) THIS IS THE HILL, AND SPACE I WAS PARKED IN. 2.) THESE ARE MY TIRE TRACKS, MY TRUCKS TIRES HIT THAT SHEET METAL, AND YOU CAN SEE THE APPROXIMATE 8 FOOT DROP WITH THE DUMPSTERS. 3.) THIS SHOWS THE CONCRETE SPEED BUMP THING THAT MY TRUCK BACKED OVER WHEN IT WAS ROLLING OUT OF CONTROL THIS SHOULD NOT HAVE BEEN MECHANICALLY POSSIBLE. IF IT WAS IN PARK IT CAN'T HAPPEN (THEORETICALLY) IF IT WAS IN REVERSE, IT WOULD HAVE BACKED UP IMMEDIATELY AFTER LETTING MY FOOT OFF THE BRAKE. IF IT HAD BEEN IN NEUTRAL, IT WOULD HAVE DRIFTED BACKWARDS IMMEDIATELY DUE TO THE GRADE OF THE HILL. IF IT HAD BEEN IN DRIVE OR LOW, IT WOULD HAVE MOVED FORWARD, OR STAYED STILL.
THE CHROME SURROUNDING THE AIR VENTS CAN REFLECT THE SUN IN A MANNER THAT BLINDS THE DRIVER. THIS HAS HAPPENED TO ME ON MULTIPLE OCCASIONS WHEN DRIVING NORTH IN THE AFTERNOON. IT FORCES ME TO LOOK AWAY FROM THE ROAD, AND CAUSES IMPRINTING IN MY VISION, WHICH REDUCES MY ABILITY TO SEE WHEN DRIVING.
ON TRUCKS EQUIPPED WITH THE CHEAPER LOW TRIM BACKUP CAMERAS ANYTIME I TOUCH THE BRAKES WHILE BACKING UP THE CAMERA CUTS OUT. IT'S USUALLY A WHITE FLASH OR SOLID WHITE LINE BUT ON OCCASION WILL CUT OUT COMPLETELY TO A BLACK SCREEN.
MY TRUCK IS JUST OVER A YEAR OLD. HAS HAD 4 RECALLS ON THE BRAKING SYSTEM ALONE. ONE FOR EXCESSIVE BRAKE PAD WEAR. THE REAR FENDERS HAVE OUTWARD DENTS ON THEM CAUSING THE PAINT TO CHIP AWAY. DEALERSHIP REPLACED DRIVERS SIDE, WAITING TO DO PASSENGER SIDE. REAR SPOILER WAS LEAKING AND FLOODED THE BACK SEAT OF THE TRUCK WAS REPAIRED. FRONT PASSENGER WINDOW BECAME INOPERABLE, ( REPAIRED) REAR DOME LIGHT NOT WORKING CORRECTLY ( NOT REPAIRED) AS NOTED ON THE VEHICLE HISTORY IT HAD A HARD SHIFT OUT OF PARK. A YEAR LATER STILL DOES. WHEN THERE IS MULTIPLE RECALLS AND REPROGRAMMING OF BRAKING SYSTEMS I DO NOT FEEL SAFE DRIVING WITH MY SELF IN THE CAR LET ALONE MY KIDS OR MY WIFE. I LIVE IN A VERY MOUNTAIN AREA . I AM SCARED TO DEATH TO PULL MY BOAT OR TRAILERS DOWN THE MOUNTAINS IN FEAR OF THE BRAKES THAT HAVE BEEN WORKED ON SO MANY TIMES IN A YEAR ACTUALLY WORK .. I CAN SEE ONE OR MAYBE TWO TIMES BUT NOT 5 OR 6. *TR
THIS VEHICLE IS A BRAND NEW 2019 CHEVROLET SILVERADO 1500 TRAIL BOSS. THIS TRUCK HAS THE 4.3L V6. THE FIRST TIME BACKING UP IN MY DRIVEWAY I NOTICED THE BACKUP CAMERA FLICKERED EVERYTIME I TOUCHED THE BRAKE PEDAL. I REPEATED BACKING UP SEVERAL TIMES AND AT ONE POINT THE BACKUP CAMERA FLICKERED AND WENT OFF (SCREEN WENT BLANK/BLACK WITH A MESSAGE "SERVICE REAR VISION SYSTEM". WHEN THE BACKUP CAMERA CAME BACK ON THE GUIDELINES FOR BACKING UP HAD DISAPPEARED. I WAS UNABLE TO GET THE GUIDELINES BACK ON THE SCREEN UNTIL I CHANGED THE SHIFTER TO DRIVE OR PARK THEN BACK INTO REVERSE. THIS HAS HAPPENED MULTIPLE TIMES. THE BACKUP CAMERA SCREEN REPEATEDLY FLICKERS AND INTERMITTENTLY WILL GO BLANK WITH A LOSS OF GUIDELINES. I CONTACTED CHEVROLET AND BROUGHT THE VEHICLE BACK TO THE DEALER SERVICE DEPARTMENT ON 4/1/19. THEIR REPORT WAS THAT THE SYSTEM DID IN FACT FLICKER AND THE SCREEN SHUT OFF MOMENTARILY HOWEVER STATED IT IS "NORMAL" FOR THESE VEHICLE. THEY GAVE ME A 2019 SILVERADO LOANER WITH THE SAME ACCESSORY PACKAGE AND THAT CAMERA DID THE SAME THING. THE DEALER NOTED THAT THEY TESTED MULTIPLE SIMILAR MODEL VEHICLES AND THEY ALL PERFORMED THE SAME WAY. THE DEALER MENTIONED IT OCCURRING ON THE MODEL WITH THE SMALLER DISPLAY SCREEN AND THAT THIS ISSUE WAS NOT OCCURRING WITH THE LARGER DISPLAY SCREEN. MY CONCERN IS HAVING CHILDREN IF BACKING UP AND THE SCREEN MOMENTARILY BLANKS OUT I LOSE REAR BACKUP CAMERA VISION CAUSING A POTENTIALLY FATAL CATASTROPHE. THE DEALER SAID THEY ARE UNABLE TO RESOLVE THE ISSUE AT THIS TIME. THE VEHICLE STARTED DOING THIS WITH LESS THAN 20MILES ON IT AND NOW WITH APPROXIMATELY 300 MILES ON IT THE ISSUE CONTINUES. I AM CONCERNED THAT A FATAL ACCIDENT COULD OCCUR. I RESPECTFULLY REQUEST THIS ISSUE BE RESOLVED AND ADVOCATE ON BEHALF OF THE CONSUMER FOR GM TO FIX THIS ISSUE. THANK YOU VERY MUCH!
PULLING OUT OF A GAS STATION ONTO A HIGHWAY MY DASH DISPLAY SHOWED "SERVICE POWER STEERING DRIVE WITH CARE" I NOTICED I HAD NO POWER ASSIST TO MY STEERING AND THE STEERING WAS EXTREMELY HARD TO STEER AT BEST. I ALSO RECEIVED THE MESSAGE "SERVICE ECS" AT THIS POINT I HAD LITTLE CONTROL OF THE DIRECTION THE VEHICLE WAS GOING AND MANAGED TO PULL OVER. I ALSO NOTICED THE FOLLOWING FUNCTIONS STOPPED WORKING, CRUISE CONTROL, TRACTION CONTROL, LANE ASSIST, AUTO STOP, ETC. I LET THE VEHICLE SIT ABOUT 20 MINUTES AND RESTARTED. NO ERRORS REMAINED AND I WENT ON MY WAY. SCARY SITUATION TO BE IN ON A HIGHWAY.
I HAVE A BRAND NEW SILVERADO WITH LESS THAN 6500 MILES AND POWER STEERING STOPS WORKING IN MIDDLE OF DRIVE. ALONE WITH BRAKES FAILING. THIS IS A MAJOR SAFETY ISSUE!
THE VEHICLE WAS STATIONARY AND HAD JUST BEEN STARTED. THE FOLLOWING WARNINGS APPEAR ON MY DISPLAY, 1) 'ACTION REQUIRED, STEERING ASSIST IS REDUCED DIVE WITH CARE'. 2) 'SERVICE, TRAILER BRAKE SYSTEM' 3) TRACTION CONTROL / ESC LIGHT APPEARS ON DASH. AT THIS POINT THE STEERING WHEEL CANNOT BE TURNED. I CALLED ONSTAR TO RUN DIAGNOSTICS. A CODE OF U0100 IS STORED. ERRORS WILL CONTINUE FOR 20 - 30 MINUTES AND THEN GO AWAY. AFTER THAT THE TRUCK IS BACK TO NORMAL UNTIL IT HAPPENS AGAIN. I HAVE OWNED THE TRUCK FOR 2 1/2 MONTHS AND SEEMS TO HAPPENS ONCE A MONTH SO FAR.
MY BACKUP CAMERA DOES NOT SHOW A CLEAR IMAGE WHEN BACKING UP AT NIGHT.
HARD SHIFTS. IT FELT LIKE SOMEONE HIT ME. THE TRUCK SLAMS INTO GEARS AS YOU ARE DRIVING. ALSO, AFTER DOING A 3 POINT TURN. THERE WAS AN APPROXAMENTENTALY 3 SECOND LAG BEFORE GOING INTO GEAR. IT HIT SO HARD THAT THE TRUCK SHOOK. IT FELT LIKE A COLLISION. IT HAS STUMBLED SEVERAL TIMES AND MADE ME DOUBT MY ABILITY TO GET OUT OF THE WAY OF TRAFFIC.
I WAS BACKING INTO A PARKING SPACE AT A VERY LOW SPEED, WHEN THE RIGHT SIDE LOWER BALLJOINT SEPARATED AND DROPPED THE TRUCK ON THE GROUND. THE VEHICLE WAS RENTED FROM ENTERPRISE AND HAD ONLY 9000 MILES. I HAD JUST FINISHED A 10 HOUR INTERSTATE DRIVE AND WAS LUCKY IT DIDN'T SEPARATE AT 70 MILES PER HOUR.
CAMERA IS REALLY FUZZY NOT CLEAR AND HORIZONTAL LINES RUN THROUGH IT IT MAKES IT VERY HARD TO SEE AT NIGHT WHEN YOU ARE BACKING UP
WHEN USING THE BACKUP CAMERA AT NIGHT, IT GOES INTO FULL BRIGHTNESS BLINDING MYSELF AND ALL PASSENGERS. I CANNOT USE THE MIRRORS TO BACK UP MY TRAILER BECAUSE IT IS EXTREMELY OVERWHELMING. I HAVE COVERED IT WITH A T-SHIRT SO THAT I CAN ACTUALLY SEE. THERE NEEDS TO BE A WAY TO TURN IT OFF BUT I CANNOT(LITERALLY TRIED EVERY SHORT OF REMOVING THE FUSE. HAPPENS EVERY TIME I DRIVE SO I AM PUTTING MY PURCHASE DATE. *TR
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE MOVING OFF FROM A STAND STILL, THERE WAS A HARD SHIFT IN THE TRANSMISSION BETWEEN FIRST AND SECOND GEAR. THE FAILURE WAS ALSO EVIDENT ON THE DOWNSHIFT FROM THIRD GEAR TO SECOND GEAR WHILE SLOWING THE VEHICLE. THE VEHICLE WAS TAKEN TO PRIDE CHEVROLET LOCATED AT 715 LYNNWAY, LYNN, MA 01905, (781) 780-4587 TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,800.
THE PAINT ON MY TRUCK SEEMS IN ADEQUATE. I HAVE MANY CHIPS AND SCRATCHES IN MY PAINT THEY I HAVE NEVER HAD BEFORE IN OTHER MODELS AND BRANDS. I DRIVE MY TRUCK CAREFULLY AND STAY OUT OF CONDITIONS WHERE SCRATCHES MAY OCCUR. BUT THE SMALLEST BLEMISH TURNS INTO A CHIP DOWN TO THE PRIMER. AS A CONSUMER I WOULD SAY THAT THE. INNER OF COATS OF PAINT AND CLEAR COAT USED IS MINIMAL. WOULD LIKE TO SEE A STRONGER LAYER OF PROTECTION AND THICKER COAT OF PAINT.
DRIVERS MIRROR PROBLEM CAN'T CLOSE OR MIRROR UNATTACHES AND OPENS CLEAR TO THE WINDSHIELD AND COMES LOSE AND MOVES WHILE DRIVING SO DOESN'T FUNCTION CORRECT AND SERVICE STEERING WHEEL LICK ISSUES COMES ON.
SERVICE STEERING COLUMN WARNING COMES ON ALMOST EVERYTIME VEHICLE IS STARTED DRIVERS SIDE MIRROR POPS OFF ESPECILLY IF CLOSED WHEN WASHING.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE AFTER THE VEHICLE HAD BEEN PARKED FOR AN EXTENDED PERIOD, THE TRANSMISSION SLIPPED. THE CONTACT STATED THAT AFTER DEPRESSING THE ACCELERATOR PEDAL, THE TRANSMISSION FAILED TO RESPOND. THE CONTACT STATED THAT AFTER RELEASING THE ACCELERATOR PEDAL AND WAITING FOR SEVERAL SECONDS THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO SERPENTINI CHEVROLET OF WEST LAKE (25100 DETROIT RD, WESTLAKE, OH 44145, (440) 740-3208) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE CONTACT SOUGHT A SECOND OPINION FROM ANOTHER DEALER AND WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 300.
TODAY 1/29/2019 WHILE ATTEMPTING TO COME TO A STOP AT AN INTERSECTION, THE BRAKE PEDAL BECAME VERY SPONGY AND I ROLLED INTO THE INTERSECTION BEFORE I WAS ABLE TO FULLY COMPRESS THE PEDAL ALMOST TO THE FLOOR, ANY OWNER OF THIS TRUCK KNOW'S HOW RESPONSIVE THE BRAKE SYSTEM IS AND IT ONLY TAKES A SLIGHT TOUCH TO COME TO A FULL QUICK STOP. THIS WAS NOT THE CASE TODAY, I DROVE IT BACK TO MY SHOP AND THE ENTIRE 10 MIN. DRIVE IT REPEATED THIS FAILURE. I GOT BACK TO MY SHOP AND CALLED CHEVY AND THEY TOLD ME TO BRING IT IN TO HAVE IT LOOKED AT. ON THE WAY TO THE DEALERSHIP, I COULD NOT GET IT TO REPRODUCE THIS BEHAVIOR.
MULTIPLE WARNING SCREENS APPEAR ON THE INSTRUMENT PANEL AND INFOTAINMENT SCREEN. THEY FLASH ON AND OFF, LIKE A LIGHT SHOW, AND ARE EXTREMELY DISTRACTING WHILE DRIVING, ESPECIALLY AT NIGHT. EACH TIME THEY FLASH ON THEY CAUSE ME TO LOOK DOWN AT THE INSTRUMENT PANEL. I AM CONCERNED THIS DISTRACTION WILL CAUSE ME TO GET IN AN ACCIDENT. THERE IS NOTHING I CAN DO TO TURN THEM OFF. THESE WARNINGS RANDOMLY APPEAR WHENEVER THE VEHICLE IS RUNNING, BE IT STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY, TURNING, BRAKING, PULLING A TRAILER, NOT PULLING A TRAILER. THIS SAFETY RISK HAS BEEN ONGOING EVER SINCE I PURCHASED THE VEHICLE NEW ONE MONTH AGO. I LIVE IN MINNESOTA. I HAVE BROUGHT THE VEHICLE TO A DEALERSHIP FOR REPAIRS TWICE, BUT THE PROBLEM PERSISTS. I HAVE BEEN TOLD THAT GM HAS BEEN AWARE OF THE ISSUE SINCE LAST FALL, BUT HAS FAILED TO RESOLVE THE PROBLEM. I TOOK PHOTOS OF SOME OF THE WARNINGS THAT HAVE RANDOMLY APPEARED AND WILL UPLOAD THEM WITH THIS REPORT.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Aug 30, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.