NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2021 Chevrolet Silverado. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Component that failed: The valve train system failed due to collapsed lifters in the GM 5.3L L84 engine. The lifter failure caused internal camshaft damage requiring major repair. The failed components were removed by the Chevrolet dealership and should be available through the repair facility if inspection is requested. Safety risk: The engine failure caused a sudden and severe loss of power while driving. The vehicle would not accelerate beyond approximately 45 mph on a 65 mph roadway while en route to the dealership, creating an unsafe speed differential. When attempting to accelerate to pass another vehicle on a two lane road, the engine backfired and immediately throttled back, making it unsafe to complete the pass. The check engine light illuminated at the exact moment the vehicle lost power during the passing attempt. This sudden propulsion loss during an active maneuver created a hazardous driving condition. Dealer confirmation: An authorized Chevrolet dealership diagnosed collapsed lifters which damaged the camshaft and confirmed this as a known failure pattern in GM L84 engines. Inspection by others: Vehicle was inspected and repaired by the dealership. No accident occurred, so no police or insurance inspection was involved. Warnings or symptoms: No prior warning lights appeared before the passing event. The check engine light came on during the failure while accelerating. Additional context: This failure aligns with widely documented lifter collapse defects in GM 5.3L L84 truck engines. The breakdown was not caused by maintenance or wear and tear but by premature internal component failure known across this engine platform.
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle jerked unexpectedly. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the valve body needed to be replaced. The vehicle was not repaired due to parts not being available and the VIN not being included in a recall. In addition, the part was ordered at the owner's expense. The manufacturer was made aware of the failure. The failure mileage was approximately 145,565.
The vehicle involved is a Chevrolet Silverado 1500. During a collision, the vehicle sustained a front-left (driver-side) impact which caused it to spin and subsequently strike the rear. Despite the severity of the initial impact and secondary rear collision, the Supplemental Restraint System (SRS), including the front and side airbags, did not deploy. The failure of the airbag system increased the risk of injury to all occupants, including a minor child. Without deployment of the front or side airbags during a front-left impact and secondary rear collision, occupants were exposed to direct impact forces that airbags are designed to help mitigate. There were no airbag or SRS warning lights, dashboard messages, or other indications of a malfunction prior to the collision. The concern regarding the airbag system arose only after the incident occurred. Following the collision, the vehicle was inspected by law enforcement and insurance representatives, and documentation is available. The issue has not been reproduced, as it occurred during the collision event.
I am the owner of a January 2021 6.2 liter Chevy Silverado 1500. I have had multiple issues with this vehicle. Oil pressure control solenoid, many no starts, failure to starts, engine lights, oil lights. Truck started to use an excessive amount of oil before scheduled oil changes. The engine sometimes hesitate and fails to accelerate. The engine became noisy. My mechanic started that the engine is noisy and the oil pressure is at 15 lbs. They said it will need a replacement engine that is not covered under my expired power train warranty. The mechanic stated it's not a matter of if it will go, is a matter of when We are a family of 5 and this is our family vehicle. We feel very uncomfortable driving this vehicle with our family knowing the engine is going to fail at any time while driving. This is a heartbreaking expense that I don't believe that we should have to pay for. We have always maintained our vehicle and have never abused it.
Warning lights came on at approximately 46000 miles. Brought to dealer for faulty lifters. One week later they decided that the lifters had damaged the cam and now the dealer wants to replace the motor.. Unfortunately for us the dealer has no car that we can use, so we had to rent a vehicle. Hopefully it will be ready in 2 weeks. That will make it four weeks with out a vehicle
See attached document for complaint.
GM 6.2L motor failure causing motor to have to be replaced. Not covered by GM's recall due to being VIN specific
The coolant control valve has failed, my vin isn’t a part of the special coverage for this bad part ( though the same part and model is covered)
The contact owns a 2021 Chevrolet Silverado 1500. The contact was aware that the VIN was included in NHTSA Campaign Number: 24V797000 (POWER TRAIN). The contact stated that while driving 75 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle pulsated before stalling. The contact was able to coast to the side of the roadway. No warning lights were illuminated. The vehicle was towed to an unknown dealer, where it was diagnosed with transmission failure. The vehicle was not repaired. The vehicle was then towed to another dealer, where the transmission failure was confirmed. The contact stated that the dealer had not inspected the transmission and used a "peephole" to inspect the transmission. The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that after activating the 4WD in the driveway and going onto the road, while in 4WD and driving 35 MPH, the transfer case began making a blender-type sound with a pinging sound coming from the vehicle. The contact stated that the tailgate unexpectedly opened while driving on a side road without warning. The contact had to manually operate the tailgate; however, the button was nonfunctional. There were no warning lights illuminated. The contact linked the failure to the Customer Satisfaction Program N212328090 and GM Bulletin N232426400. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 84,000.
1- Tailgate keeps opening by itself. It has opened while driving down the highway and things fell out of back of my truck almost causing an accident. It has opened while sitting in my driveway after I have turned the truck off and gone inside. I have reported this to a dealer they said my vin is not on the recall list. I would like my VIN added since it is obviously an issue with the Silverado's. 2- I recently has to bring my truck to the dealer for the transfer case sounding like there were bolts in a blended and a pinging sound by the bell housing while in park. They stated it was the front axle and fixed it saying it was a power train thing. The noise is back and now out of warranty.
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the contact heard a popping sound, and the engine seized. No warning lights were illuminated. The contact coasted off to the shoulder of the road. The contact stated that while attempting to restart the vehicle, there was an abnormal banging sound coming from inside the engine. The vehicle was towed to an independent mechanic, where the vehicle was diagnosed with engine failure. The contact was informed that the engine had an internal failure. The contact was informed that the engine needed to be replaced or rebuilt. The vehicle was not repaired. The contact referenced an ongoing NHTSA investigation. The contact declined the repair while awaiting the results of the current NHTSA investigation. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that since the purchase of the vehicle, the transmission had failed three times. The transmission had been replaced three times in the past. The second time the transmission failed at approximately 40,000 miles. The contact related the most recent failure of the check engine warning light to the fuel pump driver control module. The manufacturer was not made aware of the failure. The failure mileage was approximately 169,800.
The brake stopped working. I just bought the car two months ago.
2021 Chevrolet Silverado 1500 Custom 2.7 L Turbo 4 cylinder with 34,000 miles When Truck cranks and put in gear begins moving at low speed between 1-2 gear (low speed 5-10 mph forward and also in put into reverse) hard jolted severely injuring passenger. Felt like being rear-ended by another car. Passenger was hurt & required Trauma 1 EMS & 2 surgeries (Spinal Fusion Surgery) hospitalization from 12/2/2025 to 12/13/2025. The truck jolt directly caused this accident and there were many recalls for this truck yet we had no direct knowledge of this information & was never notified of any of these issues. Truck was services at same dealership just weeks prior to accident. The truck check engine light came on only after the accident. It happened on a private gated property. Only select trucks have been said to do this very hard jolted injuring passenger and owners are not made aware using Silverado 1500 trucks. Please acknowledge receipt of this report and advise. Thank you.
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that on several occasions while driving at various speeds, the tailgate inadvertently opened. The tailgate was closed, but the tailgate reopened unexpectedly within several seconds. The contact stated that while the vehicle was parked, the tailgate opened unexpectedly. After closing the tailgate, the tailgate reopened within several seconds. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was not available.
The contact owned a 2021 Chevrolet Silverado. The contact stated that after plugging in the block heater around 5:15 P.M. while the vehicle was parked unattended in the tool shed, he was notified around 9:45 P.M. that the tool shed and vehicle had caught fire. There were no issues with the vehicle before the failure. There were no reported injuries, airbag deployment, or police report filed. The fire department was able to extinguish the fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and they opened a claim. The insurance company's fire specialist determined that the block heater was faulty and would reach out to the legal team. The vehicle and tool shed were deemed a total loss by the insurance company. The vehicle was still at the contact's residence. The failure mileage was approximately 100,000.
Dealer did the L87 6.2 Recall (basically changed the oil to 0w-40). Based on the “clean bill of health” we towed our Imagine trailer to Tucson. Stayed for 3weeks over Thanksgiving and then started back home. We then towed it back home to Fort Collins and when we reached Denver the check engine light came on and within seconds the engine stopped. We had to coast off the freeway and ended up on an interstate interchange ramp (blind and dangerous). The motor was seized completely. Oil pressure and temps were all normal before the engine stopped. Oil was super HOT when I checked it. After a big adventure dealing with getting the truck and trailer to a safe place via a tow from OnStar, they towed the truck to the nearest dealer. I had to rent a UHaul truck to tow the trailer home (another 80 miles or so) with wife, two dogs and myself crammed in the cab. The dealer got Chevy to cover the engine replacement but I was out $200 for the trailer tow to safety and another $200 for the U-Haul rental. Chevy would not cover that.
The vehicle has been showing a “shift to park” message error upon shutdown even though the vehicle is fully in park and door automatically unlock when parked. This has left the accessories on and drained the battery
I have three check engine codes P0340 Camshaft Position Sensor A Circuit (Bank 1 or single sensor) P0341 Camshaft Position Sensor A Circuit Range/Performance (Bank 1 or single sensor) P0016 Crankshaft Position - Camshaft Position Correlation - Bank 1 Sensor A The last one is the same code that’s involved in the L 87 recall that my vehicle is three months shy of I have a 2021 Silverado trail bus 6.2 L that was manufactured in December 2020 I have very rough idol delayed throttle response in multiple camshaft codes that correlate with the crankshaft symptoms of the L 87 recall
The contact owns a 2021 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The vehicle was taken to the dealer, where the contact was informed that the recall parts were not yet available, and that the dealer had been made aware of the recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2021 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light was illuminated, and the vehicle was idling roughly. The vehicle was taken to a certified mechanic who replaced an undisclosed sensor. The contact stated that the warning light remained illuminated. The vehicle was taken to the dealer, who diagnosed that the camshaft had failed and there were metal shavings found in the oil filter; however, the dealer was unable to determine the cause of the failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 119,000.
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving 20 MPH, the vehicle lunged forward while the accelerator pedal was depressed after the brake pedal was depressed. While the contact’s husband was driving approximately 78 MPH and attempting to accelerate, the transmission light drive(D) started flashing, and the transmission unexpectedly shifted to neutral(N). The driver was able to coast to the side of the road, depress the brake pedal, and wait for a while before continuing to drive. The vehicle was taken to the dealer to be diagnosed; however, there was no cause for the transmission failure found. The vehicle was repaired. The manufacturer was informed of the failure, and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 63,000.
Not sure of exact date I believe it was right before Thanksgiving. The truck started shuttering and vibrating. It feels like we are driving on a gravel road. the manual said to change transmission fluid between 45,000 and 60,000 so we took it to the dealer. that is what we did hoping that would fix the problem. but it did not so we took it back and they kept it for 3 weeks they said no codes came up and they said the tires needed balancing so we let them do that but the problem is still there. they say there is no recall on it . we did some research and found information stating Chevy is having problems with the transmission. as of now we only have 45,608 miles on it. It is riding worse now.
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the contact was unable to remove the key from the ignition. The contact stated that several attempts were needed, and up to 45 minutes were needed to remove the key from the ignition. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact was referred to a locksmith regarding the failure. The manufacturer was made aware of the issue and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 101,000.
My truck was brought in for the recall inspection for the 6.2 lt recall. After showing the dealer pictures from the oil that drained out of my previous oil change that was filled with metal, they expedited the inspection. But with substantial amount of metal in the oil filter the truck still passed the test. GM corporate has told me that once the inspection is done, it is out of their hands and that my truck will be covered under the new extended warranty. GM also should have the pictures of the metal flakes from the previous filter. I fill like this is a failure to ensure the safety of their product. I do not fill safe having my children or my wife in the truck due to the inevitable of the engine loosing power due to the faulty cam shafts that need to be replaced.
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while stopped at a stop light, the vehicle began to shake violently. There was no warning light illuminated. The contact then stated that there was an abnormal knocking sound coming from the engine while depressing the accelerator pedal. The contact pulled over and restarted the vehicle; however, the knocking sound persisted. The contact slowly drove the vehicle to the residence and later had the vehicle towed to the dealer. Upon investigation, the contact discovered NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired and remained with the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 34,000.
Rear power window has been replaced multiple times, each time it develops cracks and leaks water causing possible mold in the truck cabin.
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving 55 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed, and the vehicle lost motive power and came to a stop in the middle of a four-lane highway. There was no warning light illuminated. The contact was unable to pull over to the side of the road, and the vehicle failed to restart. The vehicle was towed to an independent mechanic, where it could not be serviced. The vehicle was then towed to the dealer, where metal shavings were found in the oil pan, and the contact was informed that the engine needed to be replaced. The contact stated that the vehicle remained at the dealer for a month, and the dealer was in the process of ordering the part. The vehicle was not yet repaired. The contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that assistance would not be provided because the vehicle was purchased used and was not covered under warranty. The failure mileage was approximately 135,000.
The vehicle had originally stopped in a moving lane of traffic. It was towed to a dealership and the engine was rebuilt with a remanufactured engine. The engine idled rough and seemed to be misfiring. The check engine light kept coming on. The dealership stated the vehicle was repaired and I picked it up. The engine is worse. It idles rough like before. It is rough while driving and the check engine light continues to come on. I am about to return the vehicle for the third time before it stops in the roadway again.
I was stopped at a stop light and all of a sudden, the engine just revved amd revved and no drive only reverse, and it happened 4 times until tonight, 11/11/25 @ 8:38pm I am stuck at another red light and have to back my truck up to Home Depot and get a tow. Only a 5 year old truck with 71122 miles and ALWAYS WELL MAINTAINED WITH PAPERS AND GOES OUT ON ME. NOT ACCEPTABLE GM! You make things and used to be solid, like a rock trucks but now I feel robbed as a long time Chevy fan/enthusiast but I may have to change manufacturers unfortunately.
My engine on my 2021 Silverado 1500 with the 6.2L L87 engine failed, I took it to the dealer to repair and they quoted $4500 to fix it. I know these same engines are being recalled and GM is having to replace them, but they told me mines not one of the ones being recalled and the won't cover it because the warranty was up 5,000 miles ago. I highly doubt it's a coincidence, that mine failed after only 65,000 miles and it's not a manufacturer flaw. The vehicle is currently at the dealership awaiting repairs.
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, there was a ticking sound coming from the engine compartment, and the vehicle lost motive power. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The vehicle was towed to the dealer, where it was diagnosed with crankshaft failure. The dealer discovered metal shavings in the engine oil and oil filter, and the contact was informed that the engine needed to be replaced. The replacement engine was ordered, and the vehicle was repaired. After the engine replacement, the contact stated that while driving at an undisclosed speed, the vehicle felt difficult to operate. Additionally, while the vehicle was parked and turned off, the vehicle failed to restart and lost motive power without any warning lights illuminated. The vehicle was inspected by an independent mechanic, who found that the metal bar located near the battery was very loose. The mechanic also informed the contact that due to the prior crankshaft failure, the transfer fuse box, starter motor, and battery had failed and required replacement. The vehicle was repaired. The contact stated that upon inspecting the replacement engine, the manufacturer’s sticker indicated that the engine was a remanufactured engine, and there was dirt and debris on the engine. The manufacturer was made aware of the failure. The approximate failure mileage was 48,650.
Vehicle was at a stoplight with the auto start button engaged on it. The vehicle completely stalled. All the power is drained from the car. leaving me stranded in the highway. I got it towed and when replacing the battery still nothing will roll over or even turn on.
Dealer says my vehicle is not approved to even check the motor out. Build date 6/21 6.2l motor under recall
Transmission shudders and slipping gears at only 100k miles.
The truck has 61000 miles on it I got it in August there is engine knock which sounds like a bearing might’ve went and now the rod is loose in there. There is a large recall already regarding the same make and model of my truck for this exact issue.
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that the vehicle had experienced several electrical failures, including the door locks erroneously unlocking and locking while driving, and occasionally, the ignition key could not immediately be removed from the ignition switch after turning off the vehicle, causing the battery to drain. Recently, the vehicle failed to immediately start after inserting and turning the key inside the ignition switch. The cause of the failures was not yet determined. The manufacturer was notified of the failures, but no assistance was offered. The local dealer was not contacted. The failure mileage was approximately 60,000.
Engine just died going 55 mph on a paved road. GM repair shop says engine needs to replaced. They originally told me my 6.2L engine was a recall, but my VIN didn’t show on database. Seems GM’s scope was not wide enough on their recall. I feel I deserve a new engine.
Vehicle: 2021 Chevrolet Silverado Issue: Infotainment system failure after GM‑pushed OTA update Description of Problem: On 10/31/2025, my vehicle’s infotainment system attempted an over‑the‑air software update. The update failed and the screen has been locked ever since, displaying only the message: “Update Failed – Return to Dealer.” As a result: - I cannot access any settings (clock, preferences, system menus). - All warning chimes and signal sounds (turn signal click, seatbelt reminder, back seat reminder, etc.) are disabled. - The backup camera still functions, but no other infotainment features are usable. - The system is completely unresponsive to reset attempts. I brought the vehicle to a Chevrolet dealer, who verified that it was the OTA update that caused the failure, they attempted a reflash but was unsuccessful. They now claim the entire infotainment unit must be replaced at my expense, even though the failure was caused by GM’s own update which I neither approved, initiated, or requested. My vehicle is out of warranty, but this was not a wear‑and‑tear issue — it was introduced by GM’s software. Safety Concern: The loss of audible warnings and chimes poses a safety risk. Drivers rely on these alerts for seatbelt reminders, turn signal confirmation, and other critical notifications. A manufacturer‑pushed update disabled these among other functions including radio, navigation, and all vehicle settings. Resolution Attempts: - Dealer attempted reprogramming on 11/6 (charged $295) but failed and state I need a new infotainment system. - GM Customer Assistance refused to provide goodwill coverage. - Vehicle remains stuck in failed update state as pictured. Request: I am submitting this complaint because GM’s OTA update disabled core safety features of my vehicle along with other basic features such as radio. I believe this is a manufacturer defect that should be investigated and addressed, regardless of warranty status.
The contact owns a 2021 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train), and the vehicle was taken to the dealer for the recall repair. The dealer informed the contact that the recall repair had been performed; however, the recall remained marked as incomplete. The dealer was contacted and confirmed that the recall service report had been sent to the manufacturer. The manufacturer was contacted and confirmed that the recall service report had been received; however, the manufacturer advised that the recall could not be marked as complete. The manufacturer did not provide further information. The contact expressed doubts that the recall repair was completed effectively. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
I experienced a locking up or no power to the rear wheels. It was raining and the rear wheels would spin. I had no traction. I had to take a few turns and had to be careful or I would have fishtailed into other vehicles. When I stopped at a stop light/or sign then proceeded forward the rear wheels would spin in place. The tires wouldn't grab the pavement. This is the best way I could explain it.
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving 30-40 MPH, the check engine warning light and other unknown warning lights were illuminated, and the engine was running rough. The vehicle was taken to an independent mechanic, where the contact was informed that the vehicle could not be diagnosed due to a lack of equipment. The vehicle was then taken to Gary Sapp Automotive, where it was diagnosed with engine failure. The mechanic determined that the engine needed to be taken apart for the repair or replacement. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under an extended warranty. The failure mileage was approximately 89,000.
My transmission started to make a rumbling sound intermittently while I was on the highway. It happened during normal highway speed and not dependent on acceleration or deceleration. I brought it to the dealership with 84,000 miles and they dropped the transmission pan. No metal found in the fluid. The issue was with the torque converter. I had my oil changed 1.5 weeks prior with a 21 point inspection. I was curious if there was a TSB for this issue. I haven't been able to find a recall notice for this issue.
GM 6.2 engine recently tested for the national recall regarding valve and lifter issues. Recall was cleared as ok, but they found burnt cylinders in multiple areas within the engines. Several issues are still occurring with this engine, and I think most are related to the recall effort. 1. Engine will use oil at an abnormal pace when towing anything heavy. Recently used an additional 2 quarts of oil when towing a trailer that weighed 10, 000 pounds over 1600 miles. 2. Recently engine seemed to lose compression at a stop light and turned off. This happened an additional 5 times until I could get the truck off the road and into a safe place. The engine would immediately start and then die within 5-10 seconds. Towed to a Chevrolet dealership and the service manager tried to move it into the bay for diagnostic testing. started and stopped 4 additional times as they attempted to drive if 100 feet into the service bay. Towed to my hometown dealer that afternoon for diagnostics testing. The next morning when they started the truck it cranked fine and has been running since (7 days). No lights appeared on the dash during the breakdown or warnings appeared in their testing I have spoken to several other Chevrolet owners about the 6.2 engine issues and what was occurring with my truck They also had seen an increase in oil usage when towing heavy. I believe that your investigation needs to delve further into not only issues with the lifter / rods but also into other mechanical concerns that are oil dependent and related such as burnt cylinders. This last issue occurred on October 27, 2025.
I’ve purchased my Chevy Silverado brand new and I’ve had to bring it to the dealership multiple times for code P1098 this will be the second time this has been repaired. Looking on line this is very common. This is the second time I have to leave my vehicle at the dealership and not I don’t have my vehicle.
I own a 2021 Silverado 1500 6.2 v8. Since October of 2025 this truck has been in and out of the dealership. First engine (Oct. 24, 2025) issue as my teen driver was on the expressway and luckily was able to get off and get safely to an unknown persons driveway. Then the motor seized and died as we tried to drive it home. A friend was able to tow it to our driveway and GM sent a tow truck to pick it up and haul to the dealership. The truck was in the dealership for 2 weeks prior to the first engine failure and "EVERYTHING WAS FINE". Nov 26, 2025 new engine comes in. December 12th SECOND motor was put in and FAILED as cylinder 7 had no compression. Dec 31, 2025 picked up my truck with the THIRD motor. Jan 14, 2026 took the truck back AGAIN for engine ticking, noise, loss of propulsion/speed, running sluggish. Dealer kept it until Jan 21, 2026. Dealer said they drove it and the noise is normal injector noise. They did nothing other than drive it. They will not investigate any further as it wasn't pulling codes or warning lights. It is still not running right and I'm waiting for it to have a major failure. It is not safe to drive. The first motor did not show any warnings either. GM really needs to get this figured out soon. No vehicle with 52,000 miles should have 3 motors put in it. This is not quality work and concerns for safety are real.
While driving the engine shut off without any warning lights which could have caused a serious accident causing bodily harm or property damages as I was unaware of the issue and was going 50mph at the time - this occurred on 10/23 I noticed a ticking and brought the vehicle to the dealer for inspection on 10/20, at the time of this inspection the technician said that they could not replicate the sound and I explained that this was happening at 3000 RPM. The technician said that I would need to bring the vehicle back and they would need to start to take apart my engine piece by piece and I said the ticking is part of the known lifter problem and the technician shrugged his shoulders offering no other options. That same day I took my vehicle to another independent shop and he confirmed the ticking is a known issue that occurs prior to the lifter collapsing. After the vehicle shut itself off, and I was able to restart the vehicle, many warning lights appeared on my dash, there were none there before, one of the codes that was flashing was ESC and the vehicle began to lurch and downshift. I called my mechanic who said the code was to do with the electronic stability control system but I should be okay to drive until I could get to him for him to look at the codes. On 10/24 I took the vehicle to the mechanic and another code was for Cylinder 3 misfire which he stated could be the collapse of the lifter and the codes will not clear. The vehicle now downshifts without warning, there is an engine knocking that is occurring and the vehicle is not safe to drive as the engine may seize at any moment.
The air conditioning only blows HOT air. The vehicle was inspected by my mechanic and states that the compressor and belt have failed and needs to be replaced. I realize that my 2020 Silverado is out of warranty, but after looking into this situation, I have found that GM has had known air conditioning issues with certain Silverado models, especially 2019-2021. I believe this is a widespread defect and should be covered and repaired through a goodwill program. I am bringing the Silverado for repairs to my mechanic on 10/31/25 as I live in South Florida and cannot continue driving this vehicle without air conditioning.
August 30th 2024 the pickup was just turning to roughly 30,000 miles and started a knocking sound. The GM dealership tore it apart and fixed what I believe they said was a bent rod. I cycled through two oil changes and decided to pull an oil sample. I sent oil sample off for analysis. The oil analysis came back urgent with very high levels of copper and lead showing in the testing. I then called the GM dealer and they had me bring it in. They did not send off any oil sample because when they pulled the filter, they could already see metal in the new oil. They had me call GM customer service because it is not part of the current recall. I contacted GM customer service on October 27, 2025. They gave me a case number 80392504. I was to bring it back to the dealership which I did. Again dealership called said metal was found again but GM will not do anything with it because it’s not under recall. They also told me that GM told them it is OK to have metal in the oil. I said well if it is OK to have metal in the oil I want to know what the test results show. Then I said, I want to know where the maximum allowance is. They did not know that. I said so it is an infinite amount according to them because there is no standard to check against. I said I’m not taking this in for a recall. I am bringing it in because I had my own diagnostic testing done. It failed. I drive back-and-forth to North Dakota and I told them this is very unsafe if that motor goes out and it’s -30 or -45 and my little boys in the back the heater is not going to work. That is very unsafe and deadly. When you have extreme temperatures like that, we cannot just be running around. Tell the engine blows up or locks up. I told them this needs addressed you don’t pay $82,000 for a vehicle and not get any support or care. I said if something happens to my boy, they will wish that they put a new motor in there or fixed it. They are playing God. They need their hand, slapped and do the right thing. Thank you
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Aug 30, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.