2022 Chevrolet Silverado Complaint Log

The contact owns a 2022 Chevrolet Silverado 1500. The contact stated while her son was driving 50 MPH, the vehicle stalled. The contact stated that the "Shift to Neutral" and "Restart Vehicle" messages were displayed on the instrument panel. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be repaired. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 4,340.

While driving on a road trip the vehicle created a loud bang from the engine, then ran smoothly for another 20 minutes. The vehicle was then parked for about 3 hours. When the vehicle was started again the engine ran rough and banging sound was constant. Called dealer who stated that the vehicle was safe to continue to drive since there was no check engine light on. Drove the vehicle home and the banging sound was consistent as well as running rough. Vehicle was towed to the dealership. Lifter on both sides of the engine were at faulted and needed replacing.

“Service Trailer Brake System” alert on info center and Trailer Brake Contol lights flickering since purchase February 2022 Trailer brakes intermittently do not work while towing 29’ camper trailer. Reported this issue several times to several different Chevrolet service departments. Have been told by every service department that there isn’t a problem.

I have two GM vehicles. 1) 2022 GMC Sierra Denali 4x4; 6.2 V8 and 2) 2022 Chevy Silverado High Country; 6.2 V8 as well. My Chevy is producing a mysterious black substance, whereas the Sierra does not. I am being told that this behavior is normal. I would expect the same behavior from both vehicles, but that is not the case.

Since new, this vehicle has had two unresolved safety issues. One of which being the failure of a FMVSS 111 required system - rear vision camera. The two defects are: 1. Service 4WD warning message and inability to use 4WD in inclement weather. This has caused safety concerns for my wife and I when traveling in the winter. 2. Failure of the FMVSS 111 required rear view camera system when in reverse. The display screen goes blank with an error message intermittently when in reverse.  Not being able to see behind the vehicle while in reverse has raised safety concerns by both my wife and I in numerous parking situations. The Dealer (Al Serra Chevrolet Grand Blanc MI) has attempted warranty repairs on both issues on 4 service visits: Delivery Date 9/27/2022 1st repair 1/12/2023 2nd repair 11/27/2023 3rd repair 12/19/2023 4th repair 2/27/2023 GM Customer Assistance Case 9-12089878168 2/27/2024 Certified Letter to GM notifying of intent to file for Lemon Law Relief, Final Repair attempt. All 4 repair attempts included the 4WD system failure as well as the Rear View Camera system failure. Many components have been replaced. along with many reprograming attempts of both systems. Both problems return after the Dealer attempts a repair, and have not been successfully repaired to date. The problems first appeared on 1/12/2023. Due to the Camera issue being of such a serious safety hazard, we will not drive the vehicle again until repairs are assured. We cannot risk backing into a pedestrian.

The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving at highway speeds, the front-end of the vehicle started to violently shake. There was no warning light illuminated. The vehicle was taken to a dealer and the contact was informed that the hub extenders were defective and needed to be replaced; however, the parts for repair were on backorder. The failure persisted and the vehicle was taken to Quebedeaux Buick-GMC (3566 E Speedway Blvd, Tucson, AZ 85716) and the contact was provided the same diagnosis and information as the previous dealer. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 4,000.

The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while her husband was driving at 60 MPH and coughing, he got distracted and lost control of the vehicle. The vehicle veered off the road and crashed into several trees. The air bags failed to deploy. The contact's husband did not recall whether a warning light illuminated. The contact also stated that the following distance indicator feature of the vehicle that would cause the vehicle to decelerate when approaching an object failed to respond while the vehicle was veering towards the trees. The contact's husband was transported out of the vehicle to the hospital with the assistance of emergency units. The contact's husband sustained chips to his spine, C7+1 chips on his neck, a laceration on his forehead, bruises on the upper body, and a left broken rib. A police report was filed. The vehicle was towed to a tow lot, then it was towed to the dealer. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 1100.