2022 Chevrolet Silverado Complaint Log

Since new, this vehicle has had two unresolved safety issues. One of which being the failure of a FMVSS 111 required system - rear vision camera. The two defects are: 1. Service 4WD warning message and inability to use 4WD in inclement weather. This has caused safety concerns for my wife and I when traveling in the winter. 2. Failure of the FMVSS 111 required rear view camera system when in reverse. The display screen goes blank with an error message intermittently when in reverse.  Not being able to see behind the vehicle while in reverse has raised safety concerns by both my wife and I in numerous parking situations. The Dealer (Al Serra Chevrolet Grand Blanc MI) has attempted warranty repairs on both issues on 4 service visits: Delivery Date 9/27/2022 1st repair 1/12/2023 2nd repair 11/27/2023 3rd repair 12/19/2023 4th repair 2/27/2023 GM Customer Assistance Case 9-12089878168 2/27/2024 Certified Letter to GM notifying of intent to file for Lemon Law Relief, Final Repair attempt. All 4 repair attempts included the 4WD system failure as well as the Rear View Camera system failure. Many components have been replaced. along with many reprograming attempts of both systems. Both problems return after the Dealer attempts a repair, and have not been successfully repaired to date. The problems first appeared on 1/12/2023. Due to the Camera issue being of such a serious safety hazard, we will not drive the vehicle again until repairs are assured. We cannot risk backing into a pedestrian.

The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving at highway speeds, the front-end of the vehicle started to violently shake. There was no warning light illuminated. The vehicle was taken to a dealer and the contact was informed that the hub extenders were defective and needed to be replaced; however, the parts for repair were on backorder. The failure persisted and the vehicle was taken to Quebedeaux Buick-GMC (3566 E Speedway Blvd, Tucson, AZ 85716) and the contact was provided the same diagnosis and information as the previous dealer. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 4,000.

The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while her husband was driving at 60 MPH and coughing, he got distracted and lost control of the vehicle. The vehicle veered off the road and crashed into several trees. The air bags failed to deploy. The contact's husband did not recall whether a warning light illuminated. The contact also stated that the following distance indicator feature of the vehicle that would cause the vehicle to decelerate when approaching an object failed to respond while the vehicle was veering towards the trees. The contact's husband was transported out of the vehicle to the hospital with the assistance of emergency units. The contact's husband sustained chips to his spine, C7+1 chips on his neck, a laceration on his forehead, bruises on the upper body, and a left broken rib. A police report was filed. The vehicle was towed to a tow lot, then it was towed to the dealer. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 1100.

All kinds of warning signals come up like 4 wheel drive on, off, roll up and down driver window, no brake pads detected, no washer fluid, service esc, service 4 wheel drive, traction control on and off, radio blacks out, lights dim, feels like rear wheels lock up and release, transmission feels like it's going to shake out of the truck. Dealership sold it like this and was sent back to be fixed and they said it was fixed and I was just stuck with it. They said they fixed the recalls and in fact did not