2024 Chevrolet Silverado Complaint Log

On [XXX] at around [XXX], the vehicle a fee a metal clinking noise then suddenly lost power and stalled in the middle of the road([XXX] , Del Mar, CA 92014). After stepping on the gas pedal a couple times, there was no response and no power. The dashboard displayed "engine and transmission problem" and contacted dealership immediately. The vehicle was finally towed to the dealership the next day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that water was entering the tailgate. After taking the vehicle to the car wash, the tailgate became ajar. No waning lights were illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 26,000.

These incidents are unrelated: 1) Multiple times the Adaptive cruise brakes when no object is in front of the vehicle. Almost causing the vehicle behind to rear end you. 2) Engine failure while driving.

i have a 2024 Silverado 6.2L. while driving the engine made some scratching/chirping sounds. then it felt like the wheels locked up momentarily. when i got pulled over the engine was chirping and slightly knocking. then the engine stalled. I know there is an active recall for 2021 to 2024 L87 6.2L engines, but the recall did not show up on my vin. everything i read states that any L87 produced after June of 2024 was not affected but my engine is damaged just like the ones in the recall.

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at 40 MPH, there was a chirping sound coming from the engine. A dealer was contacted. The contact pulled over to the right side of the road and waited for tow truck assistance. The vehicle was towed to the residence and then towed to the dealer the following day to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure had occurred at least two or three times per week. The contact related the failure to NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 27,900.

[XXX] , a long-time Chevrolet customer and GM Family First Program participant, reports a recurring, life-threatening defect in his 2024 Chevrolet ZR2 3.0 Diesel truck. The issue centers on repeated fuel injector failures that have caused the vehicle to become uncontrollable while driving, posing serious safety risks to his family and others on the road. Despite multiple incidents and documented repairs, Chevrolet has failed to provide a permanent solution or meaningful customer support. Mr. [XXX] is requesting NHTSA’s intervention to investigate the defect and hold GM accountable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at various speeds on several occasions, the vehicle lost power and then stalled. The vehicle was restarted after each failure. The check engine warning light was illuminated, and the message "Reduced Acceleration - Drive with Care" was displayed. The vehicle was taken to a dealer on several occasions, and the dealer retrieved DTC: P2732 and P0700. The contact was informed that the valve body needed to be replaced, and the transmission was leaking transmission fluid, but the leak was not located. The valve body was repaired, and the transmission fluid was topped off, but the failure reoccurred 2-3 months later. The manufacturer was not notified of the failure. The failure mileage was 10,900.

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, there was a loud ticking sound coming from the engine compartment. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 29,000.

Component: Faulty "Coolant Control Valve" causing reduced acceleration, and check engine light. Fan is constantly on. Safety: Can overheat, reduced acceleration can cause accident. Problem reproduced: Dealer did check/confirm codes and errors Warning Messages: No warning or messages prior.

The contact owns a 2024 Chevrolet Silverado 1500. The contact called to inquire about NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling) however, the VIN was not included. The contact believed that the vehicle should have been included in the recall based on the chassis number; however, the manufacturer declined based on the VIN, even though the part number matched the recalled part. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not included int the recall. The manufacturer was made aware of the issue. The contact had not experienced a failure.

07/28/2025 10:35am, We had just pulled onto an Interstate ramp and the engine powered down and the dashboard began flashing errors, service engine soon light came on. The following errors were displayed: Reduce speed to 62 mph, brake system failure, Service traction control, Service ESC, Service steering column lock, Trailer brakes disabled service required. I had no brakes and had to pump them to get stopped. I was able to pull to the side of the road and shut off the engine. I called dealer and reported issue as this occurred last Tuesday. They advised to bring the vehicle in at 0800 tomorrow. I restarted the vehicle and system reset and I was able to continue. At 12:58pm, I pulled off the interstate ramp onto a county road and the engine powered down again and displayed the same errors. The brakes did not fail this time and I was able to get home.

On Tuesday we pulled out into traffic and the truck shuddered and I heard a pop. The air conditioner went out and then a plethora of warnings along with the service engine light popped up on the dash. The brakes stopped working and the truck went into a low idle almost causing the vehicle behind us to rear end us. Error messages were as follows: Brake failure do not go above 62mph, trailer brake failure, steering column needs serviced, service ecs and several others. I was able to get the vehicle back home and called for service at Green Chevy in Peoria, IL I was able to shut the vehicle off and restart it and all error codes were gone. I spoke with the dealer and took it to them. They advised it was a module issue and would reprogram it. It took 2 days and my vehicle is back.

Vehicle: 2024 Chevrolet Silverado 1500 High Country Engine: 6.2L L87 V8 Recall: N252494001 – L87 Engine Loss of Propulsion I am submitting this complaint to report a serious safety defect involving my 2024 Chevrolet Silverado 1500 High Country related to NHTSA Safety Recall N252494001 (L87 Engine – Loss of Propulsion). My vehicle experienced a sudden engine failure consistent with the conditions described in the recall, resulting in loss of propulsion. Due to this failure, General Motors authorized a full engine replacement at an authorized GMC dealership. After the engine replacement was completed, the replacement engine also failed in the same manner as the original engine, again resulting in loss of propulsion. This second failure occurred despite the vehicle being repaired according to General Motors’ recall procedures and specifications. Loss of propulsion creates a significant safety risk, especially while driving at highway speeds or in traffic, as it can lead to sudden power loss without warning and increases the risk of a crash. Despite the replacement engine failing in the same way as the original recalled engine, General Motors is now refusing to replace the second failed engine or provide a permanent remedy. As a result, my vehicle remains unsafe to operate and unresolved under the existing safety recall. I am concerned that the recall remedy is inadequate and that replacement engines may also contain the same defect, creating an ongoing safety hazard. I am requesting that NHTSA review this matter to determine whether the recall repair is effective and whether additional corrective action is necessary to protect vehicle owners.

Experience hard shifting into park from a stopped position a week or more prior to incident. While driving, several hard shifts were experienced which resulted in the vehicle unable to surpass 30 MPH. CEL illuminated displaying codes: P0747 and P0700. Suspected transmission Valve Body issue. Vehicle was towed to dealership that it was purchased from.

The contact owns a 2024 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

DEF System will count miles down saying it is going to put you into limp mode while towing, when there is 3/4 plus DEF fluid in the tank. This caused me several times speed slow downs under 65 to try to make it to a safe place to add under 2 gallons to fill a 5 plus gallon tank on 70 to 80 mph highways a few times at dusk and night with limited off off travel lane access! This is telling you it will put your vehicle in limp mode! Again causing a dangerous situation! I very much feared for my well-being along a dark road with cars going 70 plus while I was trying to add DEF to a 3/4 full tank only taking around 2 gallons!!

There is no sound from the entertainment system, this happens randomly about once a week. The Safty concern is that when this happens there is no sound for anything including directionals, other warnings and this can cause a Safty issue. The only way to have the system work again is to shut the vehicle off for ten minutes and restart. My vehicle has had the software updated at the dealership about every three months since I purchased it, and to no avail.

Lost the high gears on the interstate. Had keep it under 60 to keep RPMs under 4000

The contact owns a 2024 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

We took our vehicle to Weber Chevrolet in Granite City, Il on June 26 for an oil change. My husband and I purchased the vehicle on [XXX] from this dealership. We asked if they could put a heavier oil in the vehicle due to this being as one of the remedial fixes for the recall. The service department manager informed us that they would not be able to do this due to it voiding our warranty. They could not give a general answer as to when they will address the recall. My husband and I have safety concerns about taking this vehicle cross country for a family vacation at the end of July. We have decided to trade the vehicle in for a different model due to the uncertainty of the recall. Appallingly, no dealership, including the Chevy dealership we bought it from , is willing to take our 9 month old truck as a trade. We were informed by three separate dealerships that the car is basically worthless and they are not willing to have it sit on their lots depreciating until the recall is complete. It is completely unacceptable that we, as consumers, are stuck with a vehicle that has a potential safety risk. The car has already depreciated by $10,000 according to Kelly Blue Book. We have filed a complaint with the BBB, Illinois States Attorney Office, and with General Motors. General Motors informed me on July 2 that they will not address the recall until an issue occurs. If an issue occurs then they will address it at that time. Furthermore , they are not willing to buy the vehicle back, attempt to see if the engine is fine, nor willing to allow us to trade for another GMC vehicle. We are at a loss as far as our safety, loss of investment, and lack of any help from General Motors. I am adding screen shots of my communication with the general manager from Weber Chevrolet, jimmy Mckechan. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Component/System Failed: Power Train – specifically, the #6 lifter failed and is available for inspection upon request. Safety Risk: The failure caused noticeable engine misfiring, loss of power, and abnormal ticking sounds, which could potentially lead to engine stalling while driving. This creates a serious safety risk, especially during highway driving or merging situations. Confirmation of Problem: The issue was confirmed by a certified GM dealership technician, who diagnosed the failure of the #6 lifter. They advised that the lifter and potentially the camshaft need replacement. Inspection: The vehicle has been inspected by the dealership service department. No inspection has been conducted by police or insurance at this time. Warning Signs: Prior to failure, there were no warning lamps. However, the vehicle began exhibiting a noticeable ticking noise followed by rough idling and reduced performance approximately 71,000 miles.

The contact owns a 2024 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

6.2 L engine around 7500 miles engine light came on, it was slow to startup, would shutter during idel. Driving home on the highway the truck turned off cruise control and front impact warning then it came back on about 5 miles down the road. At the same time the truck was shaking and shuttering. Took it into the shop the next day and so far is having at least one maybe 2 cylinders misfiring. Also, since I bought it the axle locks keep saying to service them, take the truck to the dealership and they can't find anything wrong with them. The only way to get the indicator to stop dinging incessantly is to active the axle locks and deactivate them and that will make it stop dinging for about a week.

On 7 or 8 occasions while navigating parking lots/driveway turnaround, i bumped the resume switch on the steering wheel and the truck took off accelerating rapidly from 2-4 mph speed until I disengaged with the brake. Someone with slower reactions or unaware of what is going on is going to get hurt by this. I believe it's tied to collision avoidance system and the adaptive cruise control mode. This system will allow cruise to stay engaged even as it slows you to a halt in, e.g. a rush hour slowdown, but if it slows you to some speed just greater than zero, and the traffic ahead speeds up, it will speed back up to the cruise setting. Similarly, when cruise is disengaged by brake action, but there is still a stored value in cruise control, if you accidentally hit resume at slow speeds the logic is treating it like a traffic situation. So the old 20 or 25mph minimum engagement speed no longer applies. As for why I inadvertently hit resume, it has to do with the raised momentary rocker switch at the 9 oclock position on the steering wheel. If you make a turn with your palm against steering wheel. For example, on a left turn, if the wheel is turning counterclockwise and your left palm is in the 9 o'clock position, it can rub against the raised cruise control rocker triggering the resume function, and off she will go! A flush or recessed button/switch would have been a better choice here. At this point, a software change would be the best solution to ignore the resume function below a certain speed.

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, there was an abnormal burning odor entering the cabin of the vehicle, and the rear windshield shattered, with white smoke entering the vehicle. The transmission and engine warning lights were illuminated. In addition, several unknown messages were displayed on the instrument panel. The contact pulled over to the shoulder of the road and the vehicle was towed to a local dealer for further investigation. Prior to the failure, the vehicle was taken to the same local dealer where the OS Sensor was replaced. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 23,000.

Engine was making noise and ultimately stopped responding when I would push the gas, leaving me stranded on the side of the road. Luckily, I was able to get the vehicle off the road in time to not cause an accident. The vehicle could have stalled and seized up in the middle of the highway. This problem has been confirmed by the dealer in the attached work order invoices. It has not been inspected by anyone other than the Mountain Chevrolet dealership, to my knowledge. The dealership has the vehicle running again, but is not able to confirm if the 'new' engine in my vehicle is the one address the recall issue, reference number N252494000. Additionally, this vehicle broke down again two months later for a related issue per the additional service invoice attached. For all of these, GM has not been willing to pay for the full value of the rentals for each service, totaling over 60 days without my vehicle. I've requested this through the GM Customer Care to no avail. I would also like to receive confirmation that the 'repaired' engine in my vehicle resolves this open recall concern. I've been stranded on the side of the road twice now with this newer vehicle and would love some assurance from them. At a minimum I want GM to pay for the full value of the rental cars. For the record, I also requested GM buy-back the vehicle which they have rejected my request. Any help you can provide is appreciated. Thank you.

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at various speeds on several occasions, the vehicle stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road, and the vehicle was restarted. The vehicle was taken to the dealer, where the fuel pump and the fuel pump module were replaced; however, the failure worsened. The contact stated that while driving at 45 MPH, the vehicle stalled. The contact was able to pull over to the side road. The vehicle failed to restart and was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,500.

New police vehicle on the road for only two months with only 6030 miles on it. Check engine light came on vehicle lost all power, no reverse, transmission would not shift. Warning came up about decreased acceleration. Managed to get vehicle to dealer, computer scanning stated that transmission valve body failed.

I purchased the Curt Triflex Next Trailer Brake Controller GM Part # 19435732 ( Although may be sold through several part #s) from Jim Norton Chevrolet as this is a GM recommended part through the GM parts catalog and is plug and play with included wiring harness making simple no wire splicing connection. The brake controller we need to tow or travel trailer it worked great for about a month maybe two , then I went to hook up our trailer and the brake controller would not function. So I had a electrician trouble shoot the power and all that checked out good. I contacted CURT for a warranty claim and they stated this is a known issue and they are sending me a new one and I did respond that's spooky what if I was towing and it stops controlling. this could lead to a serious safety issue. I unplugged and it and plugged back in and it started working then stopped again before the next weekend to pull my trailer. again Curt stated via email this is a known issue and sending me a new one when they are in stock , but I had not heard this until I contacted them for warranty claim and still have not received a replacement.

There is a safety recall on my truck and dealer wont take it in to address the issue. I have been trying for months and they say that they are waiting for guidance from GM. We don't feel safe driving the truck. Asked for GM to buy it back and they denied, told me to find another GM service center. I tried another and they said the same thing. I'm running in circles and shouldn't be forced to drive an unsafe truck that is ~1 year old.

When in Normal Drive mode, an unexpected or accidental bump of the Transmission T-Handle shifter between the seats towards rear of vehicle while at a stop sign or parking lot, etc. will "Lock The Transmission in Low Gear 1 out of 10 available gears". If one pulls out into traffic without noticing this event, the engine will approach redline without shifting into the next gear until the situation is acknowledged and the T-Handle is one again pulled back to reset it into automatic drive mode. This is frustrating and potentially dangerous if the situation is not recognized quickly. I suppose engine damage could be at risk. There is "No save the engine by automatically selecting the next gear if this condition happens. There is also no lockout requiring the T-Handle Shift Button on the side requiring to be pushed to acknowledge the desire to set this mode". I tested similar settings on Honda Pilot and it DOES UPSHIFT even if in this manual mode to protect engine and occupants from this difficult situation. I personally will no longer allow any others to drive my truck until this situation is remedied. It appears to be dangerous to me and my truck for those who have no idea this can occur. Please try it for yourself. Vehicle must be similar to 2024 Silverado High Country w T-Handle shifter between the seats. My hope is an over the air update can remedy this situation.

Valve body needs to be replaced. The truck is still under warranty. I have taken it to the dealership, they ordered the part and told me it was safe to drive in limp mode. I've since been waiting a month for the part to come in without a replacement vehicle. I can't drive to work and am losing quite a bit of business. There is a valve body in stock 97 miles away and GM will not ship it to my local dealer or help me in any way. The truck will not make it 97 miles for the repair. The check engine light stays on for a few days and goes off. I can only drive about 10 miles before it goes into limp mode and the dash will tell me I have reduced acceleration and to drive safely. As far as the safety of me and others UNKNOWN. The dealer has confirmed there is an issue but insists I continue to drive it even though I'm damaging the transmission.

Driving home, vehicle jolted, came to stop. Engine making metallic noise and would not start. Had to have vehicle towed to dealership. Dealership confirmed engine blew due to internal failure.

My Silverado has what seems to be a known issue with recent model Silverados which is a broken/blown valve body at the transmission. The week of the failure, my truck began having rough shifting from first to second gear first thing in the morning, but would be fine after that. Two days later this progressed to all of the gears and nearly stranded me and my kids on the interstate due to not being able to maintain speed. I got the truck to the dealership where they looked up diagnosis code and told me it was the valve body and it would require replacing. Unfortunately, the part is on national backorder with unknown delivery time. Looking online, it seems this is a known issue and parts seems to be months (6+) behind. I am stuck paying for a rental car that GM says I will get reimbursed for, but we will see. To complete the questions above, I did not notice any warning lights or notices until it failed.

The contact owns a 2024 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Pulled into parking lot and went into a store. Upon leaving I noticed the vehicle would not back up when placed into reverse gear. The engine would rev but, no movement. I pushed the vehicle backwards and then restarted it. The vehicle would move forward. I stopped and attempted to try the reverse gear a few more times with no luck. As I started driving on the main roadway toward the GM dealership, the vehicle upshifted once and then displayed a warning along with e check engine light. Once at the dealership, they scanned the vehicle and confirmed a transmission issue. The vehicle never showed any symptoms prior to the failure.

The contact owns a 2024 Chevrolet Silverado 1500. The contact was notified of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

While driving in traffic, car was making weird shifts and strange noises. The engine suddenly lost all power. I tried to restart and the car wouldn't turn over. I tried again and it finally turned over after struggling.

The engine failed and had catastrophic damage. As I was driving it on the highway at speeds of 65 mph the vehicle started loosing power and shaking violently in the middle of driving it. Therefore putting my life and other life’s in danger. After a couple miles the Electronic stability control light came on and the traction control light came on. Also the check engine light came on. Vehicle only has 7500 miles and was driven daily without any mistreatment. The dealer confirmed that the vehicle had catastrophic damage. It had metal shavings inside the oil system. The dealer confirmed the next day that it was worse than when I took it in and they weren’t even able to move it to the engine bay.

I was driving on the highway passing an 18-wheeler, my truck started making a noice. I hit my hazards and heard others hitting their brakes as I moved for the shoulder. My engine failed and my truck is at the dealership waiting for a new motor and radiator. No warning lamps or messages.

My 2024 Chevy Silverado Trailboss with the 6.2 engine has had engine tick since it had about 1200 miles on it, I brought it into the dealer where I purchased it and they determined nothing was wrong with it, now today, the noise is way worse, so I called local dealership to my area, with this engine recall on the 6.2’s, the service guy I spoke with said GM has not come up with a remedy yet so there is nothing they can do about it. I asked them what I’m supposed to do, he said keep driving it until it locks up, I asked him if he was serious and he said yes, drive it until it locks up then have it towed to dealership, if they have a loaner I might get one, I said it’s a safety issue if it locks up on the highway or in traffic, he said yep, drive it until it locks up! GM has had 2 buy back programs on this and they still do not have a fix?

I was going 70 in the fast lane on [XXX] near birmingham, Al; when my 2024 Silverado lost propulsion, electrical and power steering. I was forced to move 3 lanes over to the emergency lane or wreck off to the left. When it lost propulsion i lost turn signals and power steering. They are going to attempt to fix it, but engines are on backorder. Regardless if it is fixed, the thing almost killed me. There's no way I'm going to be driving that thing. This issue was confirmed at the dealership and no warning lights came up on the screen prior to losing propulsion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle has 19299 miles and engine started rattling on deceleration and making clicking and knocking noises. Engine simply stopped working on the highway on the way to Chevy Maintenance. Couldn’t even shift to neutral to get it on the tow truck. It had to be dragged up the ramp. The the clicking and knocking to engine failure happened in one day. Now my truck is sitting in Chevrolet waiting on an engine which is on back order. So I’ll be without a truck that I’m making 1800/mo payments on (took 36 month loan) and can’t even reduce my insurance to comprehensive due to being at a maintenance lot. Bottom line, I have a new undriveable truck with no date available as to when I’ll even get it back. It’s been suggested one to two months…

Engine safety concern. Grinding and clunking while engine is running and gets worse under load or when accelerating. Have taken into dealer for service over 6 times. Recall service was performed and their fix was to change to a thicker oil but all that caused was worse fuel economy, more expensive oil changes, and the noises have become worse. Going back to dealer next week for another attempt. Have requested lemon replacement with GM but they are denying any issue.

I got my new 2024 Chevy Silverado 2.7l turbomax custom 6 months ago. It shifts weird the first few times from a cold start. I have asked the salesman and he said yeah you have to let the truck warm up for 5 min or so. But even in doing so it still happens, worse the colder out it is. Yesterday I went to grab some food and went to take off onto the main road and when it tried to shift from first to second it felt like the transmission just stopped working for a few seconds then hit 2nd gear hard. I was told this was because the truck needs to get used to the way I drive it. Which I now have close to 4,000 miles on it and it still happens almost every time I shut the truck off and it cools down to ambient temperature. I know this is not normal, and a big safety concern because when I do go to pull out and this happens it feels like a total loss of power and does not take off like it should. I have yet to bring it into the dealership. But I have called about the issue and was told this is normal and would go away. Which it has not. So I am going to make a appointment to get it in the shop. I have also read that many others are having this same exact issue. In which case some people are saying they told them the same thing “that it’s normal”, I have heard others say they will change transmission fluid because the fluid they used is to thick, and have heard of others who had to have them change out the control module for the transmission and or reset it. I am just worried that I’m going to pull out on day and have this happen and get hit from the rear because I don’t have the power I should have to take off properly. Not to mention I should not have to let my car idle for 5-10 min before I can drive it. That’s a huge waste of gas, and time, plus having your direct injection idle makes a ton of carbon build up in the engine. I am not a certified technician but I have been working on my own vehicles for over 20 years now. So a brand new truck should not be doing this.

On April 25, 2025, I was driving on the expressway to work when my 2024 Chevy Silverado 6.2 liter suddenly lost all power. I had to coast from the 3rd lane to the off ramp to get out of other vehicles. My truck was towed to Garber Chererolet in Webster NY, at an expense to me. On April 28, 2025, I was informed by the service manager at Gar er Chevrolet that my Chevy Silverado, 6.2 liter motor blew up and needed a new motor. Later on during the course of that day on April 28, 2025, I learned of, on a national media platform, that General Motors initiated a recall for the 6.2 liter motors that were defective not only for Chevrolet products but all GM products with the 6.2 liter motor in them. Unfortunately I never received a recall notice by the Chevy app, email, USPS Mail or any other means of communication. On Tuesday April 29, 2025, I initiated a claim with General Motors Customer Service Care. This is very very bad, knowingly that there were issues for years with the 6.2 liter motor. I've driven Chevrolet my whole entire adult life because I believe in the product. However, I am going to reconsider my buying options immediately due to the incompetence and negligence of General Motors. This is a serious offense, not only against me but for the whole general population that drive these vehicles. GM pute and all in a very serious situation that could have led to serious physical injury or death itself! Now General Motors tells me that I have to wait between 2 and 3 months for a new 6.2 liter motor because it's on back order. This is not acceptable in no way for myself or anyone else. I will be joining the class action lawsuit against General Motors and all the incompetent executives who knowingly and egregiously hid this from the general public, their customers, including myself. I am beyond angry and have zero confidence in GM going forward.

While merging onto the fast lane of the highway i experienced a "press push start to restart" alarm and total loss of power as I went to accelerate and merge with traffic. It was almost like the truck was in neutral but pedal would not even increase the rmp. There was no shoulder and I was forced to stop and restart my vehicle between the onramp and the fast lane. Im fortunate to not have ended up in a bad rear end accident. It did the same a half mile later where atleast I had a shoulder to pull off onto this time. Check engine light threw up a camshaft position sensor fault

The contact owns a 2024 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that parts for the recall repair were not yet available. The contact stated that there was a thumping sound coming from the engine compartment. The contact stated that the vehicle was vibrating, hesitating, and shuddering while idling or driving at slower speeds of approximately 10 - 40 MPH. There were no warning lights illuminated. The dealer diagnosed the vehicle but had not retrieved any fault codes. The manufacturer was made aware of the issue. The approximate failure mileage was 23,000. VIN tool confirms parts not available.

GM is not handle this recall in a timely manner. They are refusing to inspect vehicle to see of there are any defects. This is concerning, as based on the recall notice, the engine may fail at anytime. This could cause a crash or leave me or my wife stranded on some road. My dealer would do the inspection but to do the inspection but they said they are not allowed until I have gotten "permission" from GM. This is a safety concern for me and my family and GM is not handling this appropriately. An immediate inspection should be done ensuring if the vehicle is safe to drive.