2025 Chevrolet Silverado Complaint Log

Shifting thru lower gears was irregular in lower gears 12/02/2025. Made appointment with dealer on 12/04/2025 they could not duplicate. 12/16/2025 Reverse would not work. Tried to take to dealer and couldn't go over thirty mile per hour without transmission jerking. was towed to dealer on 12/17/2025. it's been there since.

Catastrophic Engine Failure - 4500 miles Driving on the highway, truck suddenly lost power (limp mode) and started flashing warning related to low power and oil level issues. The vehicle was towed, and spent 43 days in the shop waiting for a complete engine replacement.

On 11-20-25 while driving vehicle home a loud noise was heard coming from rear of engine. After review and consultation with automative technician it was thought best to park truck in safe location at house and have towed to dealership as engine noise identified aligned with other reports of thrust bearing failures associated with this engine. Driving engine further was considered unsafe if further damage occurred the engine could seize up while on highway. The Dealership tested engine on 11-21-25 in accordance with GM technical service bulletin and confirmed a thrust bearing failure had occurred. A replacement engine and turbo were submitted for order, but not available to due to back order of these parts due to large number of failures of same engine this year. Only the GM dealership that I purchased car from has inspected vehicle at this time and there were no check engine lights in vehicle when failure occurred. I have since identified the GM technical service bulletin was published in September of 2025 and the Duramax 3.0 has had numerous failures throughout 2025, prior to my purchasing vehicle at end of October. GM manufacturing misrepresented the quality of vehicle during the new vehicle purchase and did not disclose the significant number of engine failures that have occurred this year that could have left me and my family in an extremely unsafe situation. Additionally there has been no communication on how the replacement engine equipment manufacturing has resolved the issue that created the initial failure and I am concerned of driving vehicle in future as the engine failure may occur again. NHTSA needs to record this incident and request to GM failure rate data this year and investigate GM for selling vehicles with known manufacturing issues that place driver/passengers in an unsafe condition when vehicle looses power while driving.

I had just received my truck back from a complete engine replacement from the dealer and had driven it 10 miles back to my house and the check engine light came on and the dash said reduced power service DPF system. The truck was towed to dealer for PO302 code and injector #3 was replaced.

At random times when you start the vehicle there is no sound. No sound from the turn signals, radio, emergency flashers. Apple Car Play. You have to restart the vehicle to have it reset. You always do not know there is no sound until you have started to drive and go to use the radio of notice that the turn signal is not working. I did not realize that my left hand turn signal did not turn off and at a traffic light I was going straight and a car turn in front of me because they assumed I was making a left hand turn. There was not an accident because they were able to stop. I have had it back to the dealership a number of times. They reset the system. Said it needed a global reset. Even after the reset it still is doing this. Happens more in cold weather. I have recording that are date showing no sound. I have multiple videos but I am unable to upload due to size. I was able to share them with the service technician at Gentilini Cherolet. 500 John S. Penn Blvd. Woodbine, NJ 08270. Phone Number 609-459-0014.

traveling at 75 MPH on highway truck went into reduced acceleration mode putting my wife and I in danger. There were many simi trucks having to swerve as my vehicle reduced speed at a high rate and was unable to safetly come to a stop. there was a bulletin released prior to my purchase that was not disclosed that could have warned of potential danger of complete engine loss. was told by dealership engine grenaded dealership confirmed needed new engine and turbo and they are on back order which leads me to believe that I am not the only one this has happened to.

The contact owns a 2025 Chevrolet Silverado 1500. The contact stated that the infotainment screen failed to turn off. The contact became aware that the Bluetooth had failed to remain connected. The vehicle was taken to the dealer, who diagnosed that the infotainment center had failed and needed to be replaced. The infotainment center was replaced. After having the repair completed, the contact became aware that the check engine warning light was illuminated, and the message “Engine Power Reduced” was displayed. The vehicle was returned to the dealer, who diagnosed that the engine had failed due to thrust bearing failures. The contact was informed that the engine needed to be replaced. The engine was replaced. The vehicle was only owned for 3 months when the engine completely failed and needed to be replaced. The manufacturer was informed of the failure and opened a case for the failure. The failure mileage was approximately 3,000.

6 weeks since purchase and only 2000 miles-engine suddenly made a horrible rattling noise and stalled. Towed to dealership and was told engine was dead and needed replacement.

I purchased the vehicle on 8-23-25. On 10-23-25 while driving my daughter to school I received a message on the dashboard that said "reduced acceleration mode drive with care." I immediately drove to the dealership. After a few hours I was told by the dealer that the diagnostic code of PO6DD "Engine Oil Pressure Control Solenoid Valve Stuck Off" had been recorded and a full engine replacement will be required. The vehicle has 3307 miles on it and has been at the dealership since. Engines for this vehicle are on back order and there is no timeframe available on when a new engine will be available.

While driving down IH10 in Boerne, TX on Oct 15, 2025, I saw smoke coming into the vehicle from the A/C vents. I immediately pulled over and put it in park, opened the driver door to get out and turned back to my truck to flames shooting out between the rear passenger side of the cab and in front on the bed of the truck. I had a UHaul trailer in tow and immediately unhooked it to get it away from the truck. I returned to my truck to retrieve my phone and proceeded to watch in desbelief as my truck and belongings went up in flames. It was fully engulfed within 30 seconds with no warnings from inside the truck while driving. Took firefighters over two hours to distinguish the flames fully.

the following issues with my truck. 1. October 29-November 4. rear crossing traffic not working. front windshield camera not working, side detection now working. 2. 17 December Adaptive Cruise would accelerate when not in use. side camera not available. back up camera not in use, all dash related to the radio, phone and google not working. 3.5 Feb 26 blind spot indicator, forward collision, and rear crossing traffic warning working. 4 with all this issues this vehicle is an accident in motion a safety hazard to me and any body around this vehicle GMC has had this vehicle 4 times and can not seem to get it repaired.

infotainment center and navigation and Bluetooth with phone problem started on the way home from the dealer same day it was purchased , 3.0 diesel engine failed at 7000 miles

I was driving down the highway with my children to see a movie when my trucks check engine light came on and started surging and losing power we were struggling to drive 5 mph on the shoulder of the road to make it to the closest exit ramp for a safe place to stop. We were able to make it to the ramp but couldn't exit completely because it was an up hill grade. The vehicle was towed to the dealer for a complete engine replacement. The vehicle suffered from a thrust bearing failure.

The radio system is severely defective, exhibiting: •Complete loss of sound with no audio output •Severe crackling and static when sound does work •Intermittent failures that create safety concerns when navigation or hands-free calling fails. Turn signals have no sound or alerts from collision warnings, parking, rear cross traffic

There have been multiple instances of engine ticking upon start up. I have 4 videos with sound. I can provide a link if necessary to dropbox or google drive if necessary since there is no way to upload them to this site. This has been reported by GM 6.2L owners as being a precursor to engine failure. I have not had the sound confirmed by a dealer or service center. The vehicle has not been inspected. There have been no warning lamps.

The vehicle was a service loaner provided to me but it was factory new with the sticker still on the window. The dealer told me they would still sell the vehicle as new. When I started it, I had a display screen that indicated it was in a Demo mode. Taking it out of Demo mode would have required me to confirm that I had purchased the vehicle. The volume control and power control for the audio were not working at all. The volume was probably at 30% where I could hear but not clearly and also just loud enough that I couldn't hear sounds outside the vehicle well. This condition was not affected by the audio source. I could no change the volume in Bluetooth, AM, FM, XM, or Phone modes. I also could not turn off or mute the audio by pressing the Power button. There was a responding fire truck behind me on the road and I went to turn off the audio to hear it clearly and I was not able to. I took a video of this condition happening multiple times as photographs don't help to demonstrate much. I did notify the dealer by sending the Service Manager a text message with the video and said he would notate the condition. This persisted through multiple days and multiple restarts. After approx. 4-5 days, the expected functionality returned with no action or updates that I am aware of.

On the evening of August 27, 25, when exiting the highway ramp, the vehicle's engine suddenly stopped and stalled, the gear automatically shifted to neutral, and the hazard lights could not be turned on. After about 2 minutes, it restarted normally and turned on the hazard lights.

The contact owns a 2025 Chevrolet Silverado 1500. The contact stated that while driving at various speeds on several occasions, there was discrepancy between the speed limit displayed on the infotainment system and the actual speed limit posted on the road. The contact sated that while driving at an undisclosed speed on a residential street, the infotainment system displayed that the speed limit was 55 MPH while the posted speed limit was significantly lower. The vehicle was taken to a dealer, where the failure was acknowledged, but the contact was informed that the remedy to correct the failure was not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 75.

At 5,750 mi. the 6.2 gas engine seized due to connecting rod bearings. The dealer replaced the engine, cooling system and oil cooling system under warranty with a similar engine. I am of the opinion that it could have been at least partly due to the low viscosity motor oil that the manufacturer insists upon to maintain the factory warranty, 0-W20 synthetic, along with a poorly engineered fuel management system. Also, once the vehicle was stopped and put into park, the electronically controlled transmission refused to change gears, to be put into neutral, in order to be pushed out of traffic and on to a tow vehicle, it had to be dragged. The vehicle is extremely unreliable and a danger to the public.

Transmission would not engage reverse gear. Then forward drive gears hard shift and surging. Truck delivered to dealer, inspection revealed a bad valve body. Parts availability unknown. No warning lights or caution lights. Just broke in a parking garage in Aspen Co. I live in south Texas. Truck and travel trailer in Colorado. Truck has 16000 miles. Had this failed two days before we would have been on pikes peak mountain. And the danger of transmission failure going up or down the mountain would have been very dangerous.

when coming to a stop, the truck idols high before slowly going down. Seems unsafe as if is not wanting to stop. I am also hearing a chirping coming from under the hood.

My 2025 Chevy Silverado ZR2 has experienced the same dangerous system failure five times. While driving, every warning light on the dash activates, I lose power steering, and the vehicle completely shuts down and won’t restart. This creates an extreme safety risk — the first failure happened on a local road, but most recently, it occurred while my family was driving out of state during a holiday. The truck has now been out of service for over 50 cumulative days across these repeated incidents. GM has accepted a Lemon Law claim but has not resolved it, leaving me without a vehicle and no clear path forward. These systemic failures present serious risks to me, my family, and other drivers. The latest failure occurred in July 2025, and the vehicle remains at Bill Cramer Chevrolet in Panama City Beach, FL with no resolution. I am still making loan payments and paying for transportation out-of-pocket, without any support from the manufacturer.

Tread on tire chunked, exposing belts. Tires have <12,000 miles on set. OE installed. Bridgestone Alenza A/S 02 115S 275/60R20

I was driving home from a camping trip with my children when my truck occurred a reduce speed error on the dash and the truck went into limp mode. I found out through GM Onstar that the truck threw a PO6DD code. The vehicle was towed to dealer and the oil pressure valve was replaced and also a wiring harness.

Purchased brand new 2025 reedman toll chevy Springfield pa. Been on going issues with tires been rebalanced 5 times . Shakes when driving. On highway. Been 3 chevy certified dealers still cannot figure whats going on. GM is not helping with this matter at all.

The contact owns a 2025 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a black screen and seized. The contact stated that occasionally the instrument cluster failed to activate. The vehicle was taken to the dealer, where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were not available to repair the instrument cluster. The contact referenced an undisclosed recall; however, the VIN was not under recall. The contact stated that the failure started immediately after the vehicle was purchased. The contact had been waiting for delivery of the parts for two months. The manufacturer was made aware of the failure, and a case was filed. The contact stated that the manufacturer had been contacted more than twenty times. The failure mileage was approximately 2.

Issues with DEF system. Fuel and DEF tank is filled up. Within 100 miles of towing the DEF system states DEF is empty and Speed will be limited within 500 miles. At the time the message appears on screen, fuel mileage goes from 13ish mpg to 8 mpg. Try to add DEF and only able to add close to a gallon of DEF. System has a hard time recalculating the amount of DEF in system.

The contact owns a 2025 Chevrolet Silverado 1500. The contact stated while the vehicle was parked in the garage, the key fob was accidentally depressed twice. There were no warning light lights illuminated. The contact stated that the design of the key fob was different from the key fob for a similar vehicle the contact owned, just an older model. On the older model, whenever the contact pressed the key fob and the lock button was pressed, the vehicle would start. The contact stated that on the new vehicle, when the lock button was pressed twice the vehicle would start unintendedly while the vehicle was in the garage. The contact stated that on another occasion, the key fob was pressed twice unintendedly and the tailgate open, and the vehicle started. The contact believed the failure was caused by a defect. The vehicle was not taken to be diagnosed or repaired. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000.

My 2025 Certified Pre-owned, 10 day old truck with approx. 6200 miles, was parked and I was unable to shift into reverse (as if in neutral). I put the truck in drive and entered the highway. About half a mile later, multiple warning lights appeared and the truck slowed, unable to shift out of gear. Luckily, there was a dealership a few miles away so I drove the truck there slowly and on the shoulder as much as possible. Upon inspection at the dealership, they told me that the valve body needed to be replaced. After the repair, which only took a few days, the dealership was test-driving the truck when the powertrain completely seized. They attempted to restart the truck but burned out the starter and fuse block which was also replaced. After a GM engineer gave the mechanics permission, they dropped the transmission to find that it was completely seized and had also seized the engine, though the engine was reportedly not damaged. The entire transmission was replaced and the truck was returned to me with about a month of downtime. This was a clear safety issue as the truck stopped working while on a highway. Luckily, I was in a heavily populated area where help was available. The transmission was returned to GM for further inspection and the repair was fully covered under warranty. Prior to the incident, there were no warning lights/messages, but only appeared after the issue.

There is a reoccurring issue where vehicle will stop functioning bring up a error to service every component on the vehicle and is completely random when it occurs and dealers have not been able to replicate it after 4 visits

A trailer hitch has an sticker stating the Tow Vehicle Maximum Trailer rating for the hitch. Owner's manual and towing safety stickers on the driver's side door only state the maximum dead weight for a hitch...that is the weight applied if a trailer is attached to the tow vehicle's hitch ball. This sticker give you maximum if a trailer is installed with a weight distribution hitch assembly. On my 2025 Silverado, as well on four other Silverados I viewed at a dealer, and a few GMC Sierras, also viewed at dealers, the sticker is applied; however, impossible to read the specifications supplied by the sticker. I have uploaded two files: One, is the sticker as viewed on a 2016 GMC that is attached to the bottom of the hitch, easy to read and obtain the SAFETY information contained. Second photo is how the sticker is attached to my 2025 Silverado (and as noted on all other vehicles I viewed at dealerships) and as you can see, the specifications are not readable. I even tried a mirror and not enough room for the mirror to fit and allow viewing of the stats. The information on this sticker is required to SAFELY pull a trailer with a weight distribution style hitch assembly. And to require a sticker, but not make as requirement it needs to be legible is ludicrous. Thanks

The "Auto-stop" feature of the engine apparently automatically turns itself on every time the engine is started. there is no warning light or other indication that it is on except a very small light ON THE SWITCH TO SHUT OFF. The auto-stop function itself is inherently unsafe because it shuts the engine off and doesn't restart it until the operator removes his foot from the brake.... -sometimes it takes several seconds to restart. If you take your foot off from the pedal and then put it back on and the vehicle rolls back a bit, it may not start at all, necessitating shifting to park and manually restarting the engine. If it does start late, the engine may surge and the vehicle will lurch ahead into traffic. I have had two close calls because of the "auto-stop", once causing a semi-trailer truck to veer away to miss me. Any driver that fails to disengage the auto-stop function on engine start is putting his own and other peoples lives in danger. NO FEATURE AFFECTING ENGINE ON-OFF, VEHICLE SPEED, STEERING , OR BRAKING SHOULD EVER BE ENGAGED WITHOUT A SPECIFIC COMMAND BY THE OPERATOR OF THE VEHICLE. WHEN IT IS ENGAGED, BY THE OPERATOR, AN AMBER WARNING LIGHT SHOULD SHOW ON THE DASH PANEL AND STAY ON AS LONG AS THAT AUTOMATIC FEATURE IS ENGAGED. IF NOT, THE VEHICLE MANUFACTURER SHOULD BE HELD TOTALLY AND SOLELY RESPONSIBLE FOR ANY ACCIDENT THAT OCCURS AS A RESULT OF THAT FEATURE.

Driving on road at approximately 30 mph. All lights on dash came on and car braked suddenly immediately stopping the vehicle in the middle of traffic. Could not release the brake. Car was idling very rough during this time. Turned car off and back on. Brake released but still running very rough. Made it the short trip home. Truck to dealership via wrecker. Brake was again a problem getting on and off the wrecker

Days after purchasing the vehicle brand new back in 2023, it began having issues with what they thought was the new 4 cylinder mode working itself in or electrical shifting needed to be replaced… After numerous years of being stalled out on highways, unnecessary repairs made, lose of business revenue, and more. It turned out to be a faulty engine with bad bearings, & levers. Over time, got worse & left unseen causing it to officially blow. The shutdown modes prior were all left undetected or resolved by dealership service stations. After being told of suspicious knocking since only thousands of miles out on.

No Owners manual installed

Turn signal sound intermittently fails along with all sound to the radio, phone, warning sounds, all audio feedback fails. GM is aware and does not have a fix.

I have brought two new Gm pickups this years a Denali and a high county and they both been hack into they take over the brakes and steering and everything of the vehicle that’s 80000 thousand a piece truck Gm need to do something before they kill me onstar has report of them in the vehicle

The glass on the driver's side mirror fluctuates when driving at speeds above approximately 35 MPH. It gets more intense the faster the vehicle travels. It's very distracting and also causes the mirror to go out of adjustment. I have had the mirror assembly changed 2 times by the dealer I'm still having the same issue. I filed a complaint with GM. After I filed a complaint the dealer installed ballast on the back side of the glass for counter balance per GM Engineers. That still did not fix the problem. I feel this is a design issue with the mirror. I am not the only owner with this issue.

While putting bottom seat cover on my new truck in the back seat, I pushed the seat cover under the back rest and hit a very sharp piece of metal and cut my finger. I wrapped my finger up and continued the install. On the other side of the truck I hit another sharp piece of metal behind the back rest and cut another finger. No medical treatment was required. I dont know if the metal is part of the seat bracket or what, I cannot see it.

Automatic braking disabled yet sensor stuck in Alert mode and slams on brakes pulling into parking spaces, backing up, etc