2000 Chevrolet Suburban Complaint Log

DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 01T001000, CONCERNING THE TIRES:TREAD/BELT. THE VEHICLE HAD THE SAME PROBLEMS AS INDICATED IN THE RECALL. THIS CAUSED THE TIRE TO BLOWOUT ON THE FRONT PASSENGER'S SIDE. WHEN HE CONTACTED THE DEALERSHIP, THEY CLAIMED THE TIRE WAS NOT INCLUDED DUE TO THE SERIAL NUMBER. THE TIRE HAS BEEN REPLACED AT CONSUMER'S EXPENSE. *AK

DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 05V379000 CONCERNING ANTI LOCK BRAKES. THIS VEHICLE HAD THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT WAS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONTACT REPAIRED THE VEHICLE AT HIS OWN EXPENSE.*AK

FOR THE SECOND YEAR IN A ROW MY 2000 CHEVROLET SUBURBAN HAS FAILED THE TEXAS SAFETY INSPECTION BECAUSE THE PARKING BRAKE FAILED. A CHEVROLET DEALERSHIP REPAIRED IT LAST YEAR AND IT FAILED AGAIN. I HAVE BEEN TOLD THE BRAKE HAS TO BE USED REGULARLY TO KEEP IT WORKING AND WAS CHARGED FOR THE REPAIR. THERE ARE NO INSTRUCTIONS IN THE MANUAL STATING THIS.

MY 3 YR OLD SON HAS RECEIVED 2ND DEGREE BURNS TO 3 OF HIS FINGERS FROM REACHING THROUGH THE RIM OF OUR SUBURBAN. I WOULD LIKE TO SEE ALL CAR MAKERS TO MAKE THE RIMS DIFFERENTLY SO LITTLE FINGERS DO NOT GET INTO DANGER! I HAVE CALLED GM AS OF 10-13-05. I WOULD LIKE TO SEE SOME TYPE OF GUARD PLACED ON ALL RIMS TO PREVENT THIS FROM HAPPENING TO SOMEONE ELSE. PLEASE CONTACT ME TO ADVISE ME OF YOUR FINDINGS. *JB

DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATED. AFTERWARDS, THE ODOR OF GASOLINE WAS PRESENT. THE VEHICLE WAS SEEN BY A DEALER FOR INSPECTION. THE DEALER DETERMINED THE FUEL TANK ASSEMBLY WAS CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR REPLACEMENT OF THE FUEL TANK ASSEMBLY WHICH CORRECTED THE PROBLEM.

2000 CHEVY SUBURBAN. ANTI-LOCK BRAKES ACTIVATING UNDER DRY NORMAL CONDITIONS CAUSING LONGER STOPPING DISTANCES. INVESTIGATED NHTSA WEBSITE AND FOUND FUTURE RECALL NOTICE RELATING TO THIS CONDITION. PRESENTED VEHICLE TO DEALER TO FIX PROBLEM. DEALER PERFORMED RECOMMENDED FIX, BUT THIS DID NOT REMEDY CONDITION, IN FACT IT MAY HAVE EXACERBATED THE PROBLEM. DEALERS ONLY RECOMMENDED SOLUTION WAS TO REPLACE THE FRONT WHEEL HUBS CONTAINING THE ANTI-LOCK SENSORS AT A COST OF $850. DEALER INDICATED THAT IT HAS HAD TO REPLACED NUMEROUS HUBS FOR THE EXACT SAME PROBLEM ON THESES VEHICLES AND THAT CHEVY HAS NOT TAKEN RESPONSIBILITY FOR ANY OF THESE SERVICES UNDER WARRANTY OR RECALL STATUS. *JB

A CAR FIRE IN OUR 2000 CHEVROLET SUBURBAN. SOURCE OF FIRE AS DETERMINED BY THE FIRE DEPARTMENT WAS ELECTRICAL. GM HAS BEEN NOTIFIED AND SAYS THEY WILL LOOK INTO INCIDENT. *JB

ON SEPTEMBER 22, 2005 AT APPROXIMATELY 7:45 P.M.I PARKED AND LOCKED MY 2000 CHEVROLET SUBURBAN AT THE LOCAL ELEMENTARY SCHOOL. APPROXIMATELY 10 SECONDS LATER, THE CAR ALARM SOUNDED. I UNLOCKED THE VEHICLE AND IMMEDIATELY NOTICED SMOKE COMING FROM THE DASHBOARD. ALMOST IMMEDIATELY THEREAFTER THE FUSE BOX BEGAN TO SPARK AND IGNITED. I IMMEDIATELY CALLED 911 WHO ARRIVED APPROXIMATELY 4 MINUTES LATER AT WHICH TIME THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE INSPECTOR DETERMINED THE CAUSE OF FIRE TO BE ELECTRIC. THE CAR HAS BEEN DETERMINED A TOTAL LOSS BY OUR INSURANCE COMPANY. GENERAL MOTORS WAS NOTIFIED OF THIS INCIDENT ON SEPTEMBER 27, 2005. THEIR INVESTIGATOR INSPECTED THE CAR ON OCTOBER 1,2005. THEY CONTACTED US ON OCTOBER 6, 2005 TO ASK FOR WITNESSES AND AN OFFICIAL FIRE FORM FP-33C WHICH WE PROMPTLY PROVIDED. GENERAL MOTORS HAS NOT DETERMINED THE NATURE OF THE FIRE. WE ARE CONCERNED FOR OTHER CONSUMER'S SAFETY. WE ARE SHOCKED AT GM'S LACKADAISICAL APPROACH TO THIS SAFETY CONCERN. WE MUST KNOW WHAT THE CAUSE OF THIS AUTOMOBILE FIRE WAS. GENERAL MOTORS THUS FAR HAS SHOWN NO SENSE OF URGENCY IN THIS MATTER. *NM

2000 SUBURBAN TIRE TREAD SEPARATED. *TS THE TIRE REMAINED INFLATED ALTHOUGH THE TREAD SEPARATED. THE WAS EXTENSIVE DAMAGE TO THE VEHICLE. *NM

DT: THE CONSUMER WAS TRAVELING TO NORTH CAROLINA AT 70 MPH ON 8-8-05, AND HE WAS IN THE PASSING LANE WHEN THE CAR CUT OFF, AND THERE WERE TRUCKS PRACTICALLY ON TOP OF CONSUMER'S VEHICLE. THERE WAS NO WARNING. HE COULD NOT STEER. HE HAD TO GO OVER 3 LANES OF TRAFFIC TO GET OUT OF THE WAY. THE CONSUMER HAD THE VEHICLE TOWED TO A GARAGE. THEY REPLACED A 20 AMP FUSE GOING TO THE ELECTRONIC CONTROL MODULE (ECM) HE PICKED IT UP. HE DROVE ANOTHER 400 MILES. ON 8-17-05 THE CAR QUIT AGAIN ON THE HIGHWAY. HAD IT TOWED TO A CHEVROLET DEALER IN NORTH CAROLINA, AND THEY DETERMINED THAT IT WAS THE ELECTRIC FUEL PUMP IN THE FUEL TANK. HE RECEIVED A PENDING RECALL 05V155000 NOTICE ABOUT 3 WEEKS AGO PERTAINING TO THE FUEL PUMP. HE HAD THE CAR SERVICED BEFORE GOING TO NORTH CAROLINA, AND THEY DID NOT DIAGNOSE ANY PROBLEMS WITH THE CAR. *AK *JB

DT: WHEN DRIVING AT SPEEDS OF 65-70 MPH THE VEHICLE STALLED WHILE ACCELERATING TO PASS ANOTHER VEHICLE ON THE INTERSTATE. THE VEHICLE OPERATED AT A REDUCED SPEED. THE ENGINE DID NOT DIE, BUT WITH HESITATION THE SPEED DROPPED FROM 65- 35 MPH. THE CONSUMER CONTINUED TO PRESS THE GAS PEDAL, AND THE ENGINE COUGHED AND SHOT BACK UP AGAIN. THE CONSUMER PULLED OVER ON THE SHOULDER TO AVOID A TRACTOR TRAILER. THE CONSUMER RECEIVED A CONSUMER SERVICE BULLETIN ALERTING THE ISSUE OF ENGINE STALLING. THE CONSUMER LOST H LETTER AND CALLED GM, WHO SAID THIS WOULD NOT BE A RECALL UNTIL NOVEMBER. THE CONSUMER TOOK THE VEHICLE TO A CERTIFIED PEP BOYS MECHANIC, WHO DETERMINED THIS WAS A FUEL PUMP PROBLEM. THE FUEL PRESSURE, TEST THAT SHOWED A LOW FUEL PRESSURE LEVEL AT AN IDLE DUE TO FUEL PRESSURE, DROPPED EVEN MORE. THEY REPLACED THE FUEL PUMP. GM WOULD NOT REIMBURSE FOR CORRECTIONS. SINCE THE FUEL PUMP WAS REPLACED THERE HAVE BEEN NO PROBLEMS. *AK

BRAKE FAILURE AT LOW SPEEDS. ALMOST CAUSED A FEW ACCIDENTS (PARKING LOTS AND COMING UP TO A STOP SIGN OR RED LIGHT. THESE INCIDENTS HAPPENED OVER SEVERAL MONTHS. I HAD BRAKES, CALIPERS AND ROTORS PUT ON TO TRY AND FIX THE PROBLEM. THE PROBLEM STARTED OUT ONCE SO OFTEN AND AROUND AUG. 2005 IT HAPPENED EVERYTIME I DROVE MY VEHICLE AND TOOK IT TO THE DEALER AND HAD IT REPAIRED. BOTH FRONT SPEED SENSORS WERE REMOVED AND CLEANED SENSOR MOUNTING SURFACES. TO ME THIS IS A SAFETY PROBLEM. THIS IS NOTHING I COULD PREVENT FROM HAPPENING. DEFECTIVE MATERIAL. I HAD AN OLDER SUBURBAN BEFORE THIS ONE AND NEVER HAD THIS PROBLEM. IT WAS STILL RUNNING AT 190,000 MILES. *JB

HARD STOPPING ON MY 2000 SUBURBAN 2500 4X4, FELT LIKE YOU WERE NOT GOING TO GET STOPPED, THERE WAS A VERY SOFT BRAKE PEDAL AND NORMAL STOPPING DISTANCE WAS INCREASED DRAMATICALLY. INSPECTING THE BRAKES & ROTORS REVEALED EXTREME RUST ON INSIDE OF ROTOR AND ONLY A FRACTION OF THE BRAKE PAD WAS CONTACTING THE ROTOR. I REPLACED ALL 4 ROTORS & BRAKE PADS WHICH CORRECTED THE PROBLEM. I STILL HAVE ALL OF THE DEFECTIVE PARTS. *JB

I TOOK MY 2000 SUBURBAN TO THE GARAGE BEFORE LEAVING ON VACATION IN JUNE OF 2004 BOTH BACK ROTORS NEEDED REPLACED. BOTH WERE SO RUSTED THEY COULDN'T BE MACHINED. THEY HAD TO BE REPLACED. THEN IN JULY OF 2005 BEFORE GOING ON VACATION BOTH FRONT ROTORS WERE RUSTED. THEY MUST BE REPLACED ALSO. BECAUSE OF THE ROTORS BEING SO RUSTED IT CAUSED THE BACK BRAKES TO BECOME WORN OUT AND NOW THEY NEED TO BE REPLACED ALSO. YOU SPEND OVER $35,000 DOLLARS ON A VEHICLE SO YOU CAN BE SAFE AND HAVE A SAFE VACATION AND BEFORE YOU LEAVE IT COSTS YOU HUNDREDS OF DOLLARS. YOU WOULD THINK THAT FOR THE PRICE YOU SPEND ON THESE VEHICLES, THAT THE COMPANY COULD AT LEAST USE METAL THAT WOULD NOT RUST AND FALL APART WITHIN 50,000 MILES.*AK

ABS WOULD IMPROPERLY ENGAGE WHEN APPLY BRAKES AT SPEEDS OF 5-7 MPH CAUSING LONGER BRAKING DISTANCES. *JB

DT: THE CONSUMER STATED THE ABS DID WORK. ON FRIDAY 7-15-05 THREE DEER RAN OUT IN FRONT OF HER AND SHE SLAMMED ON HER BRAKES AND THE CAR SKIDDED. THIS HAS HAPPENED IN THE PAST. THE ABS KICKS IN WHEN SHE COMES TO A STOP. NO LIGHTS COME ONE. SHE DID TAKE IT TO A DEALER AND NO CODES DISPLAYED. THE CONSUMER SAW ON T.V. ABOUT A POSSIBLE RECALL ON THE ABS. SHE NOTICED PROBLEMS WITH THE ABS WHEN SHE BOUGHT THE CAR BUT IT HAS BECAME PROGRESSIVELY WORSE. IT DOES NOT MATTER WHAT SPEED SHE IS GOING, IT HAS HAPPENED WHEN SHE WAS GOING 55, 35, 15 AND OTHER SPEEDS. IT OCCURS DURING NORMAL BRAKING AND EMERGENCY BRAKING. THE PEDAL GOES ALL THE WAY TO THE FLOOR. *JB

THE CENTER SEAT THAT SLIDES FORWARD ON THE PASSENGER SIDE OF VEHICLE WILL NOT REMAIN LOCKED AND SLIDES FORWARD WHEN BRAKES ARE APPLIED. ONCE THE SEAT IS LOCKED YOU CANNOT SLIDE IF FORWARD TO ENTER THE REAR SEAT. THE CAM MECHANISM IS PLASITC AND DOES NOT WORK. THIS IS A DANGEROUS PROBLEM AS I CARRY 7 CHILDREN TO SCHOOL EACH DAY. *NM

DT: THE CONSUMER OWNS A 2000 CHEVROLET SUBURBAN K1500. HE STATED THERE WAS A RECALL NHTSA CAMPAIGN 05V155000 BUT HIS VEHICLE WAS NOT INCLUDED DUE TO VIN. HE CONTACTED THE DEALERSHIP AND THE MANUFACTURER. THE VEHICLE KEPT BLOWING THE ECM FUSE. THIS FUSE CONTROLS THE FUEL PUMP AND THE COMPUTER. THIS RECALL WAS A FIX FOR THE FUSE BLOWING. THE CONSUMER WAS DRIVING DOWN THE ROAD 70 MPH WHEN THE FUSE BLEW AND THE CAR JUST DIED. *AK *JB

IN LATE JUNE 2005, MY WIFE WAS DRIVING OUR 2000 SUBURBAN. DURING A TURNING MANEUVER HER POWER STEERING WENT OUT. THE DEALER DOING THE REPAIR SAID A POWER STEERING ROD HAD BROKEN, AND IT COST JUST UNDER $800 TO REPAIR. LATER, I SAW NHTSA RECALL ID 05V005000, WHICH REPORTS BROKEN SHAFTS IN POWER STEERING PUMPS ON SOME SUBURBAN MODELS. I CALLED THE DEALER AND WAS TOLD MY VEHICLE WAS NOT INVOLVED IN THE RECALL, BUT THE SIMILARITY SEEMS TOO STRONG TO UNDERSTAND WHY THIS WOULD BE THE CASE. MY VIN IS [XXX]. *NM UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

MY GAS TANK READ AT HALF TANK WHEN LEAVING MY DRIVEWAY.AFTER APPROX 9 MILES WHILE DRIVING ON THE I-80 WB FRWY ON THE FAST LANE MY VEHICLE(V) BEGAN TO QUICKLY DECREASE IN POWER,THE FUEL LIGHTS,THE SERVICE LIGHTS,AND THEN ALL WARNING LIGHTS BEGAN TO FLASH.THE FUELD TANK READ EMPTY.MY CAR WAS FULLY DISABLED WITHIN APPROX 40 SECONDS.I WAS ABLE TO REACT QUICKLY AND PULLOVER ON THE SIDE OF THE FREEWAY ON I-80 WB ON BARRETT AVE/SAN PABLO AVE.I CALLED A RELATIVE FOR ASSISTANCE WHO PUT IN 5 GAL OF GAS SINCE THE FUEL WARNING LIGHT FIRST FLASHED WHEN THE (V) BEGAN DECREASING IN POWER,THE (V) WOULD NOT START.IT DID NOT APPEAR TO BE A BATTERY/STARTER PROBLEM.I CALLED A TOW TRUCK TOW THE (V) TO MY HOUSE AND HAVE MY HUSBAND EXAMINE IT SINCE HE IS A MASTER CERTIFIED LEXUS DIAGNOSTIC SPECIALIST.HE SAID IT MAY BE THE FUEL PUMP, AND WAS GOING TO ORDER THE TOOLS TO REPAIR IT.I RECALLED RECEIVING A LETTER ABOUT A FUEL PUMP RECALL BUT COULD NOT LOCATE THE LETTER.I THEN DID AN INTERNET RESEARCH AND CALLED GM. I WAS TOLD THAT MY (V) VIN NUMBER IS NOT PART OF THE RECALL,I STRONGLY DISAGREE BECAUSE MY VEHICLE DUPLICATED THE RECALL WITHOUT BEING FULLY AWARE OF THE RECALL DESCRIPTION. MY VEHICLE HAS BEEN MAINTAINED SINCE IT HAS BEEN IN MY POSSESSION AND THE ORIGINAL OWNER SERVICED THE CAR AT DUBLIN CHEVROLET IN CA. THIS INCIDENCE COULD HAVE LED TO A DISASTER FOR MY 10 YR OLD DAUGHTER AND I. I COULD HAVE PANICKED AND GOTTEN STUCK ON THE FAST LANE OF THE FREEWAY WITH NO POWER AT ALL TO MY (V). WE WERE STRANDED ON THE SIDE OF I-80 WESTBOUND FREEWAY NEAR BARRETT AVENUE/SAN PABLO AVENUE EXIT FOR 2 HS UNTIL AROUND MIDNIGHT WHILE WAITING FOR A TOW TRUCK-MY RELATIVE HAD TO LEAVE BECAUSE OF WORK, WE WERE APPROACHED BY 2 HOMELESS WHILE WAITING FOR THE TOW TRUCK; WE WERE STRANDED IN AN UNFAVORABLE AREA OF THE FREEWAY. I WANT MY SUBURBAN'S VIN NUMBER INCLUDED IN THEIR RECALL SINCE IT DUPLICATED THEIR RECALL DESCRIPTION, AND PAY FOR ALL MY TOWING COSTS.VEHICLE IS DISABLED ON MY DRIVEWAY.

FUEL PUMP FAILED WHILE DRIVING ON INTERSTATE FREEWAY CAUSING ENGINE TO SHUT DOWN. THERE WAS NO WARNING, NO 'SERVICE ENGINE LIGHT', NO FUEL ODORS. CAR HAD A FULL TANK OF GAS, WAS DRIVING AT NORMAL SPEED (75MPH) ON FREEWAY WHEN ALL ENGINE POWER WAS LOST. CAR WAS TOWED TO CHEVROLET DEALER AND REPAIRED. THIS IS THE SECOND FUEL PUMP FOR THIS VEHICLE, THE ORIGINAL FUEL PUMP WAS REPLACED IN FEBRUARY 2004. NOTE THAT THERE IS A RECALL ON THE FUEL PUMP, ISSUED THIS YEAR, BUT NO DATE WHEN THE REPAIR WILL BE MADE.

2000 CHEROLET SUBURBAN AT SLOW SPEEDS WHEN BRAKING THE ABS IS ACTIVATED, WHICH INCREASES MY STOPPING DISTANCE. THIS CREATES THE POSSIBILITY OF HIT SOMETHING OR MORE IMPORTANTLY SOMEONE.

ABS/BRAKE LIGHT ILLUMINATES INTERMITTENTLY. DEALER SAYS BRAKE CONTROL MODULE MUST BE REPLACED AT COST OF $1100. THIS IS A POTENTIAL SAFETY ISSUE AND SHOULD BE COVERED BY WARRANTY IN MY OPINION AS THE ABS SYSTEM IS INOPERABLE WHEN THE LIGHT IS ON. I ALMOST WRECKED DRIVING IN RAIN ON JUNE 7, 2004 WHEN APPLYING BRAKES AND REAR LOCKED UP - NOT REALIZING ABS WAS NOT OPERABLE.

EMERGENCY BRAKE FAILURE ON MY 2000 CHEVROLET SUBURBAN , I NEVER USED IT, INSPECTION TIME CAME AND I SPENT EIGHT HUNDRED DOLLARS GETTING BRAKE FIXED. BAD E-BRAKE DESIGN ON TAHOE AND SUBURBANS, NEED TO HAVE RECALL GM.

DOOR HINGE FAILURE ON 3 OF THE 4 DOORS IN 2000 CHEVROLET SUBURBAN. DOOR SAGS AND CREAKS WHEN OPENED. AUTO DEALERSHIP INDICATES DOOR HINGE FAILURE IS COMMON AND COST IS $200-500 TO REPAIR. *JB

2000 CHEVROLET SUBURBAN EMERGENCY BRAKE SHOES HAD RUINED THE ROTORS.*MR *NM

WE EXPERIENCED PROBLEMS WITH THE BRAKES ON OUR 2000 SUBURBAN LAST FALL AND TOOK IT IN FOR WORK. WE WERE TOLD THE REAR ROTORS WERE COMPLETELY RUSTED AND WOULD NEED REPLACEMENT, AND THE FRONT ROTORS REQUIRED SIGNIFICANT MACHINING TO REPAIR. THE BRAKES STILL WEREN'T RIGHT, AND WE NOTICED THE ANTILOCKS WERE KICKING IN EVEN ON SLOW DRY STOPS. THE DEALER DISCOVERED THE ANTILOCK UNIT WAS DEFECTIVE AND REPLACED IT. WE'VE BEGUN NOTICING 'GRABBINESS' IN THE BRAKES AND TOOK IT BACK IN. AFTER ONLY 10,000 MILES SINCE PUTTING NEW REAR ROTORS ON, WE AGAIN NEED NEW ROTORS. THE FIRST TIME WE WERE TOLD TRUCKS FROM THE NORTHEAST (WE BOUGHT IT AT AN UPSTATE NY DEALER) ALWAYS NEEDED NEW ROTORS BECAUSE OF ALL THE SALT. THE TRUCK HAS MAYBE BEEN IN NY FOR 20% OF ITS LIFESPAN. THIS MOST RECENT TIME WE WERE ASKED IF WE HAD BEEN TRAILING A BOAT IN THE OUTER BANKS. WE WERE CHARGED $800 THE FIRST TIME TO REPAIR THIS AND NOW, 10,000 MILES LATER WE'RE BEING CHARGED ANOTHER $1200.

REAR BACK GLASS IS DETACHING ITSELF FROM THE MOLDING THAT HOLDS THE WINDOW TO THE HINGES OF THE VEHICLE. I HAD THE LOCAL CHEVROLET DEALER LOOK AT THE WINDOW AND THEY TOLD ME THAT IT WAS NORMAL WEAR AND TEAR. I KNOW THAT THIS IS NOT NORMAL FOR A VEHICLE OF THIS AGE,(ONLY 4 YEARS OLD WHEN PROBLEM FOUND). NOTHING HAS BEEN DONE TO FIX THIS BUT I THINK THAT THERE SHOULD BE A RECALL BY GMC SINCE I'VE TALKED WITH BODY SHOPS IN THIS AREA AND THIS IS NOT THE FIRST TIME THEY HAVE SEEN THIS TYPE OF PROBLEM. FOR SAFETY IF THIS WINDOW WERE TO SEPARATE WHILE YOU ARE DRIVING IT MAY POSSIBLY CAUSE A MISHAP ON THE ROAD. *JB

DROVE TWO HOURS, STOPED AT REST AREA, CAR WOULDN'T RESTART. SAW POSSIBLE RECALL ON NHTSA.GOV FOR FEUL PUMP WIRES OVERHEATING. CALLED GM, THEY SAID THERE WAS'T A RECALL OUT. HAVE NOT BEEN DRIVING THE VEHICLE TO FAR AWAY FROM HOME.

CONSUMER STATES: THE POWER STEERING AND BRAKES WENT OUT IMMEDIATELY, NOT FOREWARNED. IT WAS RAINING. *AK A NEW POWER STEERING PUMP WAS REPLACED AS WELL AS AS THE HYDRO-BOOST POWER BRAKE BOOSTER AND THE SERPENTINE BELT HAD TO BE REPLACED. *TT

I HAVE A 2000 CHEVY SUBURBAN AND A 1999 GMC SIERRA TRUCK BOTH VEHICLES HAVE PROBLEMS WITH THE DOOR HANDLES NOT COMING BACK TO THE PROPER POSITION TO LATCH PROPERLY WITHOUT MANUALLY PUSHING THEM IN AFTER YOU CLOSE THE DOOR. THIS HAS CAUSED MY DOORS TO OPEN AND ALMOST HAVING ONE OF MY CHILDREN FALL OUT WHILE GOING DOWN THE ROAD. THIS IS A PROBLEM THAT HAS BEEN ONGOING SINCE I BOUGHT THE VEHICLES. THE DOOR HANDLES STAY IN THE OUT POSITION WHEN CLOSED INSTEAD OF BEING PULLED INTO THE DOOR HANDLE AND LATCHING. IT ALSO PREVENTS A PERSON FROM GETTING OUT OF THE CAR IF THE DOOR DOES LATCH THEY NEED TO ROLL THE WINDOW DOWN TO PUSH THE HANDLE IN OR HAVE SOMEBODY ELSE PUSH THE HANDLE IN SO YOU CAN UNLOCK THE DOOR.

DT: ABOUT ON 4/1/05 THERE WAS A PROBLEM WHEN DRIVING AT LOW SPEEDS, BRAKES MADE A GROWLING SOUND, AND DIDN'T GRAB. EXTENDED STOPPING DISTANCE IS REQUIRED. BRAKES HAVE BEEN INSPECTED TWICE BY FIRESTONE AND ONCE BY DEALER. ALL TESTS SHOWED NO REASON FOR PROBLEM. UPON REPORTING THE PROBLEM TO DEALER, THEY REPORTED THEY WEREN'T AWARE OF THE PROBLEM.*AK

ANTI-LOCK BRAKING SYSTEM (ABS) TRACTION CONTROL MODULE FAILURE.*AK

ANTI-LOCK BRAKING SYSTEM (ABS) TRACTION CONTROL MODULE FAILURE.*AK

I WAS GOING ON VACATION AND DRIVING AND ENGINE DIED .FAILURE WAS FUEL PUMP SHORT AND WAS BARE WIRES EXPOSED BY MELTING SAME AS IN YOUR NHTSA ACTION NUMBER PE04042 AND EA04026. PARTS WERE REPLACED AND PLEASE NOTE THAT NOT A GENERAL MOTORS DEALERSHIP WITHIN A 100 -MILES PLUS HAD THE FUEL PUMP IN STOCK. I WAS TOLD IT WAS TOO EXPENSIVE TO STOCK . THIS IS THEIR ONE OF THEIR MAIN ENGINES AND NO ONE STOCKS THEM!? PLUS THIS WAS A FRIDAY AND NO SAID THEY COULD GET TO MY 2000 SUBURBAN TILL TUESDAY PERIOD! *JB

NHTSA RECALL CAMPAIGN 05V005000 CONCERNING A FRACTURED DRIVESHAFT. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. BUT VEHICLE HAD TROUBLE WITH THE STEERING, MAKING IT DIFFICULT TO CONTROL THE VEHICLE. *AK

DT*: THE CONTACT STATED AFTER JACKING THE VEHICLE UP WHILE CHANGING THE OIL THE PARKING BRAKE FAILED AND THE VEHICLE ROLLED OFF THE JACK. THE VEHICLE WAS TAKEN TO THE DEALERSHIP BUT NO REPAIRS WERE MADE. THE MANUFACTURER HAS BEEN ALERTED. PHONE INTERVIEW UPDATE (APRIL 5, 2006): MR. SUTTON SAID THAT THE TRANSMISSION WAS IN 'N' WHEN HE LIFTED THE FRONT END OF THE VEHICLE WITH A FLOOR JACK. THE GARAGE FLOOR HAD A 5 DEGREE INCLINE AND THE VEHICLE ROLLED OFF THE JACK.

2000 SUBURBAN 2500 [XXX] - LOSS OF STEERING AND BRAKES AT SPEED. MY 73 YEAR OLD FATHER WAS DRIVING MY 4 YEAR OLD DAUGHTER TO SCHOOL AND WAS ROUNDING A CORNER WHEN THE STEERING WHEEL BECAME NEARLY IMPOSSIBLE TO TURN AND THE BRAKES BARELY ABLE TO STOP. HE WENT STRAIGHT MIDWAY THROUGH THE TURN AND APPLIED THE BRAKES AS HARD AS HE COULD. LUCKILY, NO CARS WERE APPROACHING AND HE EVENTUALLY STOPPED. I HAD THE SUBURBAN TOWED TO THE DEALER AND WAS INFORMED THAT A RECALL WAS IN PROGRESS FOR MY VEHICLE AND THE PARTS AND LABOR WOULD BE REPLACED FOR FREE. I WOULD HAVE TO PUT THE REPAIR ON MY VISA AND THEN BE REIMBURSED. I CALLED GM AND THEY SAID THEY WOULD SEND THE REIMBURSEMENT FORMS. THEY THEN CALLED ON MARCH 17TH AND SAID THAT MY VEHICLE WAS JUST OUTSIDE THE VIN RECALL RANGE BUT WAS IN THE SAME YEAR AND I WOULD NOT BE REIMBURSED. MY CONCERN IS THAT THE PARTS THAT WERE RECALLED WERE IN MY VEHICLE BUT GM CLAIMS THAT MY VEHICLE IS NOT AFFECTED. HERE IS THE RECALL DESCRIPTION FROM GM - "THE HYDRAULIC PUMP DRIVESHAFT CAN FRACTURE IN THE 98,221 VEHICLES MENTIONED, WHICH CAUSES IMMEDIATE LOSS OF POWER STEERING ASSIST AND CAN RESULT IN LOSS OF BRAKING ASSIST". THE REPAIR WAS OVER $600 BUT MORE IMPORTANTLY, MANY OF THE VEHICLES WITH THE BAD PARTS (LIKE MINE) WILL NOT BE RECALLED AND SOMEONE COULD EASILY BE KILLED ( A PEDESTRIAN, A HEAD ON CRASH, ETC). WE'RE TALKING ABOUT CATASTROPHIC STEERING AND BRAKE FAILURE AT THE SAME TIME! NORMALLY, I'M NOT TOO CARING ABOUT THIS STUFF AND I REGARD IT AS SOMEONE ELSES PROBLEM BUT I DON'T WANT THIS BLOOD ON MY HANDS IF I DON'T DO SOMETHING ABOUT IT. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

CONSUMER PLACED THE VEHICLE INTO THE GARAGE AND TRANSMISSION FELT AS IF IT SLIPPED. THE NEXT DAY THE VEHICLE WOULD NOT GO OVER 40 MPH. TRANSMISSION HAD TO BE REPLACED AT A COST TO THE CONSUMER. THE CONSUMER'S VEHICLE WAS NOT INCLUDED IN THE DRIVESHAFT RECALL 05V005000. *AK *TC

THE CONSUMER'S VEHICLE ENGINE IS STALLING, AND THE FUEL PUMP WAS JUST REPLACED FROM OVERHEATING . NOW, HEARD ABOUT THE RECALL FROM GM. BOUGHT IN 2001 AND HAD PROBLEMS SINCE THE VEHICLE WAS BOUGHT. WHEN STOPPED AT A STOP SIGN THE VEHICLE COMPLETELY STALLED OUT, THIS HAS HAPPENED NUMEROUS TIMES.*AK *SB *NM

FUEL PUMP FAILURE - DANGEROUS HIGHWAY SPEED, STALL, ABRUPT STALL WHILE DRIVING AT INTERSTATE SPEEDS - VERY LUCKY TO COAST TO CONSTRUCTION TRAFFIC ONLY ENTRANCE ZONE IN AREA WITHOUT SHOULDERS. ALMOST REARENDED DURING STALL OUT.*AK DEALER STATES THAT FUEL PUMP IS DEFECTIVE AND REQUIRES REPLACEMENT FOR $700+ CHEVROLET CUSTOMER ASSISTANCE CENTER DOES NOT SHOW INDICATION THAT THIS PROBLEM IS SIGNIFICANT. WEB SEARCH SHOWS THAT NUMEROUS PEOPLE HAVE HAD SIMILAR EXPERIENCE. CAR WEBSITES SUCH AS MSN SHOW FUEL PUMP AS POSSIBLE FUTURE REPAIR REQUIREMENT IN THEIR EVALUATION. EXTENDED WARRANTY EXPIRED AT 100,000 AND CAR AT 107,000 MILES. NO CONSIDERATION GIVEN. DEALER AUTHORIZED TO MAKE REPAIR AT MY EXPENSE.

DT*: THE CONTACT STATED PARKING BRAKE WAS NOT WORKING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHERE ADJUSTMENTS WERE MADE TO THE PARKING BRAKE. THE ADJUSTMENTS MADE TO PARKING BRAKE DID NOT REPAIR THE VEHICLE. ADDITIONALLY, THE CHECK ENGINE LIGHT CAME ON INTERMITTENTLY. THE DEALERSHIP LOOKED AT THE FRONT END OF THE VEHICLE AND STATED THERE WAS NOTHING WRONG. *AK UPDATED 01/25/06. *JB

I HAD A FLAT TIRE. WHEN I WENT TO CHANGE IT, THE SPARE TIRE HOIST WITH LOWERS THE SPARE WAS INOPERABLE AND WOULD NOT LOWER THE SPARE. HAD TO TAKE TRUCK TO DEALER. I WAS TOLD BY DEALER THAT THE MECHANISM TO LOWER THE SPARE HAD RUSTED AND HAD SEIZED AND HAD TO BE REPLACED, WHICH II DID AND PAID FOR. IMAGINE BEING IN AN ISOLATED AREA WITH FOUL WEATHER AND NOT BEING ABLE TO CHANGE YOUR TIRE BECAUSE YOU COULD NOT ACCESS THE SPARE. I BELIEVE THIS TO BE A SIGNIFICANT SAFETY ISSUE. I DID COMPLAIN TO DEALER WITHOUT SUCCESS OR SATISFACTION . THE CAR WAS OBVIOUSLY STATIONARY AT HE TIME THE EVENT

2000 CHEVROLET SUBURBAN. TRUCK REFUSED TO START-WOULD FINALLY START, THEN STALL IMMEDIATELY. TOOK SEVERAL TRIES TO GET TRUCK RUNNING. TOOK TO DEALER-$800 TO INSTALL NEW FUEL PUMP. 2 WEEKS LATER, SAME PROBLEM. BACK TO DEALER, NEW FUEL FILTER (SECOND IN TWO MONTHS) AND FUEL INJECTION CLEANING. I RESEARCHED INTERNET AND FOUND THAT THERE IS A PROBLEM WITH FUEL PUMP. CONFRONTED DEALERSHIP WHO THEN ADMITTED THAT THERE IS A PROBLEM WITH FUEL PUMP--AND THAT THEY HAVE TO REPLACE 2 - 3 PER WEEK. *AK

RECENTLY PURCHASED THIS VEHICLE USED. WHEN STOPPING AND APPROACHING 5-10 MPH THE ANTI-LOCK BRAKING ACTIVATES AND CAUSES A "SKID" EVEN ON DRY PAVEMENT.

BACK WINDOW ON MY 2000 CHEVY SUBURBAN IS A LIFT HATCH WINDOW. IT HAS SEPARATED FROM THE HINGES, WE CAN'T OPEN IT ANYMORE AND I FEEL LIKE IT WILL SEPARATE TO THE POINT OF BEING BLOWN OFF AS I TRAVEL DOWN THE ROAD. I'VE TAKEN THE VEHICLE TO A LOCAL DEALER AND WAS TOLD THAT THEY WOULD HAVE TO REPLACE THE WHOLE CLASS INSTEAD OF FIXING THE SEPARATION OF THE HINGES AND THAT MY WARRANTY DOES NOT COVER GLASS REPLACEMENT. ALSO I TOOK THE TRUCK TO A LOCAL GLASS SHOP TO SEE WHAT THEY COULD DO AND WAS TOLD THAT HE HAD SEEN AT LEAST FOUR OTHER VEHICLES OF THE SAME MAKE THAT HAD THIS PROBLEM. I DON'T THINK THIS IS NORMAL WEAR AND TEAR; THIS IS A MANUFACTURES DEFECT THAT SHOULD BE LOOKED AT AND MAYBE A RECALL STARTED BY GM.

FUEL LEAK WITH FULL TANK ON LEVEL GROUND. APPEARS SIMILAR TO DEFECT SUMMARY EA04026. VEHICLE HAD HAD FUEL SENSOR REPLACED 06/2002 AT 36000 MILES FOR SPORADIC FUEL GAGE / TEMP GAGE FAILURES. EXPECT THIS IS CAUSED BY THE MELTED ELECTRICAL TERMINALS AT PUMP MODULE. POSSIBLY RELATED TO SENSOR REPLACEMENT.*AK DOES NOT LEAK ON LEVEL AFTER DRIVING 10 MILES AFTER FILLUP, BUT WILL LEAK IF POINTED DOWN HILL - VERY NOTICEABLE FUEL LEAK. CERTAINLY A FIRE HAZARD. HAVE TALKED WITH CHEVROLET 1-800-222-1020. THEY ACKNOWLEDGE THE "ENGINEERING ANALYSIS" BUT WILL NOT AUTHORIZE FOOTING THE BILL FOR REPAIRS.

THE LOCK ACTUATOR ON THE DOOR BROKE AND MY WIFE WAS UNABLE TO OPEN THE DOOR AND GET OUT OF THE VEHICLE. AFTER DISCUSSING THIS ISSUE WITH THE SERVICE MANAGER IT WAS BROUGHT TO MY ATTENTION THAT THIS PROBLEM IS NOT AN ISOLATED ONE BUT HAS OCCURRED IN MANY CHEVY SURBURBANS. I BELIEVE THAT THIS TYPE OF PROBLEM IS A SAFETY ISSUE IN THAT SOMEONE COULD GET TRAPPED IN THE CAR. *JB

I WAS RECENTLY INFORMED BY MECHANIC AS I TOOK MY VEHICLE IN FOR INSPECTION THAT IT COULD NOT BE PASSED DUE TO "EMERGENCY BRAKE" ISSUE. I DO NOT USE MY EMERGENCY BRAKE YET THE REAR ROTORS AND BRAKE SHOES HAVE WORN BEYOND USE. I WAS ALSO INFORMED BY THE MECHANIC THAT 3 OUT OF 4 OF THEIR CUSTOMERS WHO OWN THE SAME MAKE/MODEL OF VEHICLE (2000 CHEV SUBURBAN) HAVE HAD THE SAME PROBLEM. ALTHOUGH I AM NOT AWARE OF ANY "SAFETY RECALL" I AM CURIOUS TO KNOW IF ANY OTHERS HAVE COMPLAINED. BECAUSE I WAS NOT AWARE THAT MY BRAKES WERE WEARING, THIS COULD HAVE POSSIBLY RESULTED IN AN ACCIDENT WHEN I MAY HAVE NEEDED TO USE THEM. ALSO INFORMED THAT THE BRAKE ISSUE COULD CAUSE POOR FUEL EFFICIENCY. NOT GOOD IN THIS DAY & TIME (GAS IS TOO EXPENSIVE.). ANY HELP/INFO YOU COULD ADVISE AT THIS POINT IS GREATLY APPRECIATED. THANK YOU IN ADVANCE FOR YOUR HELP. /TM. *NM

WHILE DRIVING AT HIGH SPEED FUEL PUMP WENT OUT ON MY 2000 CHEVROLET SUBURBAN WHICH HAS 54.000 MI. IT WAS SOFTLY RECOMMEDED THE FUEL FILTER BE CHANGED AT 30,000. HOWEVER THE DEALER AND GM IS AWARE OF THE FUEL PUMP PROBLEM. THE REPAIR WAS $812.00 VERSES $34.OO FOR A FUEL PUMP. THE PUBLIC SHOULD KNOW THAT THIS COULD OCCUR. MANY WOMEN W/CHILDREN DRIVE THIS VEHICLE. THERE SHOULD BE A STRONG WARNING BEFORE LIVES ARE LOST. BUT OF COURSE THE DEALERSHIP WOULDN'T PROFIT AS MUCH IF ALL THE FUEL FILTERS WERE REPLACED. GM REFUSES TO OWN UP TO THE PROBLEM EVEN THOUGH THERE HAVE BEEN MANY INCIDENTS, WHY ELSE DOES THE FUEL FILTER LAST ONLY 30,000 MILES? I WAS TOLD IT WAS MY FAULT BY C&M CHEVROLET IN SAN DIEGO AND GM, CUSTOMER SERVICE. A STRONGER WARNING SHOULD TAKE PLACE INSTEAD OF A SOFT SUGGESTION TO REPLACE THE FUEL FILTER. SO MANY WOMEN AND CHILDREN ARE USE THIS VEHICLE. I KNOW THAT OTHER MAKES AND MODELS HAVE A MUCH BETTER FUEL PUMP LIFE THAN THE CHEVY SUBURBAN. IS THIS A DEFECT? I PAID ALMOST $40.000, I SHOULD HAVE PURCHASED A TOYOTA. *AK