There are 23 owner-reported tires & wheels complaints for the 2002 Chevrolet Suburbanin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
275/75 r16 tires coming apart on the side walls
Spare tire hoist wire broke and spare tire was released from vehicle on the highway. Vehicle was doing speed limit of 75mph and spare tire barely missed traffic behind vehicle.
WHEN DRIVING MY 2002 CHEVROLET SUBURBAN 1500 AT SPEEDS UNDER 10 MPH IN BUMPER-TO-BUMPER TRAFFIC, THE ABS INDEPENDENTLY ACTIVATED. THIS HAPPENED IN DRY WEATHER ON A FREEWAY. WHEN THE ABS INDEPENDENTLY ACTIVATED, THE CAR VIBRATED AND ACCELERATED WITH DIFFICULTY AND JERKED. THE BRAKES LOCKED UP, CAUSING A TIRE TO BLOW OUT. THE CAR CAUGHT FIRE WHERE THE BRAKES HAD LOCKED UP THE FRONT RIGHT WHEEL. THE FIRE COMMANDER WHO EXAMINED THE CAR AFTER PUTTING OUT THE FIRE AND THE MECHANIC WHO IS REPAIRING THE CAR BOTH EXPLAINED THAT IMPROPER ABS ACTIVATION LED TO A RUPTURE IN THE BRAKE LINE, EXPOSING THE LEAKING BRAKE FLUID TO THE HEAT GENERATED BY THE LOCKED BRAKES. THIS VEHICLE IS EXPERIENCING THE SAME PROBLEMS AS INDICATED IN NHTSA RECALL 05V379000 CONCERNING THE ABS SYSTEM BUT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE CAR HAD BEEN TAKEN TO A GM DEALER TWO MONTHS EARLIER (IN JULY) WITH A COMPLAINT ABOUT THE SAME PROBLEMS WITH THE ABS SYSTEM. THE GM DEALER DID NOT MENTION THE RECALL BUT MADE EXTENSIVE (AND EXPENSIVE) REPAIRS TO THE CAR. THE CAR EXPERIENCED THE SAME PROBLEM AGAIN IN SEPTEMBER, WHEN IT LED TO THE FIRE. THIS WAS NOT ENOUGH TIME OR THE RIGHT SEASON FOR THE ABS TO DETERIORATE FROM SALT EXPOSURE SINCE THE JULY REPAIRS. MY CAR IS PROBABLY EXCLUDED FROM THE RECALL BECAUSE IT IS REGISTERED IN VIRGINIA. IT SHOULD HAVE BEEN INCLUDED BECAUSE THE CAR IS REGISTERED IN FAIRFAX COUNTY, VIRGINIA, LESS THAN 15 MILES FROM WASHINGTON, D.C. AND MARYLAND. FAIRFAX COUNTY IS FURTHER NORTH THAN MANY PARTS OF MARYLAND AND WEST VIRGINIA. THE REGION HAS THE SAME WEATHER CONDITIONS, LENGTH OF WINTER SEASON, AND EXPOSURE TO SALT AS WASHINGTON, D.C., WEST VIRGINIA, AND MARYLAND, WHICH ARE INCLUDED IN THE RECALL. RESIDENTS OF THE AREA FREQUENTLY DRIVE IN THESE STATES, PARTICULARLY IN WASHINGTON, D.C. AND MARYLAND, WHERE MANY VIRGINIA RESIDENTS WORK, SHOP, AND SEEK ENTERTAINMENT.
TIRE SIZE P265/70R17DOT4BT6DYWR THE FOLLOWING NUMBERS SET OF 3 0611 ODD TIRE1711 THE OTHER ODD NUMBER 1711. PURCHASED TIRES IN 2012 ONLY 24000 MILES NOW THEY ARE CRACKED FOUND OUT THESE TIRES WERE MANUFACTURED IN 2011.I DRIVE TO THE AROLINAS AT THE MINIMUM OF ONCE A YEAR AND I DON'T APPRECIATE DRIVING THE MOUNTAINS WITH DEFECTIVE TIRES. NOW GOODYEAR WANTS ME TO TAKE TIRES OFF AND SEND BACK TO THEM BUT IN THE MEAN TIME I HAVE TO PURCHASE ANOTHER AT MY COST. THESE TIRE WERE PURCHASED IN HOLLY SPRINGS NORTH CAROLINA,TIRES WERE MANUFACTURES IN FAYETTEVILLE N.C. WOULD APPRECIATE ANY HELP YOU CAN OFFER. *TR
MICHELIN TIRES SIZE 265/70/15 ARE CRACKING ON THE SIDE WALL AREA ALSO TREAD IS COMING OFF TIRES,I DID PURCHASED THE TIRES FROM COSTCO FIVE YEARS AGO ,BUT THE TIRES HAVE LESS THAN FORTY THOUSAND MILES ON THEM,COSTCO REFUSED TO ROTATE OR WORK ON THEM,THE TIRES ORIGINAL WARRANTY WAS FOR SIXTY FIVE THOUSAND I DON'T THINK THE TIRES ARE SAFE TO DRIVE ANY MORE. *TR
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 2500. THE VEHICLE HAS FIRESTONE STEEL TEX A/T TIRES, LINE SIZE LT245/75R16. THE CONTACT STATED THE TIRES WERE EXHIBITING SEPARATION FROM THE CHORDS. IN ADDITION, THE FRONT PASSENGER'S TIRE WAS DRY ROTTED. THE CONTACT STATED THE TREAD SEPARATED AND DAMAGED THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE OF THE TIRES WAS 500. THE VEHICLE FAILURE AND CURRENT MILEAGES WERE 91,418.
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED WHEN TRAVELING AT SPEEDS BETWEEN 3 TO 10 MPH, THE ABS WOULD INDEPENDENTLY ACTIVATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 07E106000 (WHEELS: CAP/COVER/HUB). THE REMEDY STATED THE DEALER WAS TO PULL THE SPEED SENSOR, CLEAN THE RUST AND REINSTALL THE SPEED SENSOR. THE CONTACT STATED AFTER REPAIRS, THE FAILURE RECURRED. THE DEALER ADVISED THE VEHICLE COULD BE REPAIRED BUT AT THE CONTACTS EXPENSE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 50,200.
TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE VEHICLE HAS FIRESTONE WILDERNESS, SIZE P26570R16 TIRES. WHILE DRIVING 65 MPH, THE CONTACT HEARD A CLICKING SOUND COMING FROM THE FRONT TIRES. HE INSPECTED THE TIRES AND NOTICED THAT THE TREAD WAS SEPARATING. THE TIRE SHOP STATED THAT THE TIRES WERE DEFECTIVE. AS OF JULY 25, 2007, THE TIRES HAVE NOT BEEN REPLACED. THE DOT NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 31,163 AND FAILURE MILEAGE WAS 30,000.
GOOD YEAR TIRE FAILURE. BUBBLING OCCURRING ON INTERIOR SIDE WALLS. CUPPING ALSO OCCURRING. I HAVE HAD 9 GOOD YEAR TIRES IN FOUR YEARS ON MY 2002 CHEVROLET SUBURBAN. *JB
MY HUSBAND AND I BOUGHT A 2002 SUBURBAN FROM CARMAX LESS THAN 1 YR AGO. WE PAID AN EXTRA $2500 FOR A BUMPER TO BUMPER WARRANTY ON THEIR "CERTIFIED USED CAR" PROGRAM. I NOTICED THAT THERE ARE TINY RUST SPOTS ON THE HOOD. CARMAX SAID I NEED TO APPROACH CHEVY AND THERE IS NOTHING THEY CAN DO. BUT THAT'S NOT THE WORST OF IT: HERE I AM 8 MONTHS OWNING THE CAR AND LESS THAN 8,000 MILES PUT ON IT AND I HAD TO TAKE THE CAR IN TO A TIRE SHOP BECAUSE ONE OF THE TIRES HAD A SLOW LEAK. WHEN THEY INSPECTED THE TIRES THEY SAID TAKE IT BACK TO CARMAX IMMEDIATELY - YOUR TIRES ARE SEPARATING FROM THE TREADS AND IT'S VERY DANGEROUS TO DRIVE AS IS. WE TOOK IT BACK TO CARMAX WHO THEN SAID IT WASN'T THEIR PROBLEM, WE HAD TO TAKE IT TO A FIRESTONE DEALER. WE WENT TO THE FIRESTONE DEALER, WHO THEN SAID CARMAX SHOULD NEVER HAVE SOLD US A "CERTIFIED USED CAR" WITH THE TIRES IN THIS BAD OF SHAPE - THAT THEY HAD "COVERED UP THE DRY ROT ON THE TIRES" AND THAT IT IS UNSAFE. THE WHOLE REASON WHY I BOUGHT THIS HUGE CAR (AND IT WAS EXPENSIVE!) WAS SO MY THREE CHILDREN WOULD BE SAFE. I WANT TO TAKE CARMAX TO COURT, BUT DON'T KNOW ANYTHING ABOUT MY RIGHTS AS A CONSUMER. I TRIED CALLING CHANNEL 3 ON MY SIDE OUT OF SHEER FRUSTRATION (I HAD TO TAKE SEVERAL HOURS OFF FROM WORK TO GET THIS RUNAROUND DONE TO ME) AND CHANNEL 3 ON YOUR SIDE REFERRED ME TO YOUR WEBSITE. I AM HOPING YOU CAN HELP ME! *JB
OSCILLATING NOISE IN LEFT FRONT WHEEL MILEAGE IS 40,000 MILES. *JB
WHILE DRIVING 65 MPH REAR PASSENGER SIDE TIRE TREAD SEPARATED. AS A RESULT, THE VEHICLE SWERVED. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL. *AK *EH *JB
ON FRIDAY OCT 1ST. HEADING OUT OF TOWN THE DRIVERS REAR TIRE BLEW OUT -THE TRUCK IS A 2002 SUBURBAN WITH WILDERNESS LE TIRES. THE SIDE-WALL BLEW APART. FORTUNATELYI WAS ABLE TO KEEP THE TRUCK UNDER CONTROL AND PULL OVER. TOOK IT TO CHEVROLET DEALER THEY SAID THEY COULDN'T DO ANYTHING. FIRESTONE SAID THEY WOULD PRO-RATE THE TIRE- NEVER REALLY LOOKING OR RECORDING THE DEFECTIVE TIRE. GM IS NOW LOOKING INTO THIS AND IS SUPPOSED TO GET BACK TO ME. SINCE THEN I PURCHASE 4 NEW TIRES (GOODYEAR). FIRESTONE HAS HAD RECALL ON WILDERNESS IN 2001. THE TIRES WERE 2001. ON THIS TRUCK. WE DID KEEP THE TIRE THAT IS DEFECTIVE.*AK
WHILE DRIVING, THE RIGHT REAR TIRE EXPLODED. *JB
WHILE DRIVING HOME FROM WORK, MY REAR PASSENGER FIRESTONE WILDERNESS LE TIRE BLEW OUT ON MY 2002 CHEVROLET SUBURBAN. THE ENTIRE SIDE THAT IDENTIFIES THE MAKE OF THE TIRE BLEW OUT. THE BLOWOUT AREA TRAVELS IN A PERFECT CIRCLE AROUND THE MANUFACTURER IDENTIFIED AREA. THE TREAD IS STILL IN GREAT CONDITION. I WAS NOT TRAVELING FAST ON MARCH 16, 2004, IF I WAS THIS COULD HAVE CAUSED A VERY BAD ACCIDENT OR EVEN FATALITY. I TRAVEL WITH THIS VEHICLE TO FLORIDA TWICE A YEAR AT SPEEDS OF UP TO 80 MPH. I AM VERY CONCERNED ABOUT THE SPARE AND REMAINING THREE TIRES. PLEASE LET ME KNOW IF THERE HAVE BEEN ANY OTHER REPORTED CASES REGARDING THIS MAKE OF TIRE. ALSO, IS THERE CONTACT INFORMATION TO CONTACT FIRESTONE TIRE? *NM *SC
FAMILY OF FOUR ON VACATION IN SOUTH DAKOTA IN 2002 SUBURBAN WITH FIRESTONE TIRES--LESS THAN 30,000 MILES, BACK DRIVER REAR PASSENGER TIRE COMPLETELY BLEW APART ALL OVER HIGHWAY DAMAGING WHEEL WELL, REAR DOOR, ETC. FIRESTONE STORE REPLACED THE TIRE--WE PAID 1/3 OF COST, SAID IT WAS A DELAMINATION ISSUE. FILED CLAIM WITH FIRESTONE FOR VEHICLE DAMAGE--THEY REFUSE TO REIMBURSE FOR $2,500 VEHICLE DAMAGE.*AK
PURCHASED NEW 2002 SUBURBAN WITH FIRESTONE WILDERNESS LE TIRES. TIRES WERE ROTATED AND PROPERLY MAINTAINED HOWEVER WITH LESS THAN 15,000 MILES ON THEM ALL 4 HAVE LARGE HUNKS OF THREAD MISSING. DEALER BLEW IT OFF BY SAYING THAT IT IS CAUSED BY THE 1 MILE A DAY OF GRAVEL ROAD THAT I TRAVEL. TIRES ON OTHER VEHICLE THAT I'VE HAD INCLUDING ANOTHER SUBURBAN, TRAVELING THE SAME ROAD NEVER HAD THIS ISSUE. *LA
PURCHASED A SURBUBAN 2002 IN JUN 2002. THE TRUCK CAME WITH FIRESTONE WILDERNESS LE. I HAD THE TIRES ROTATED EVERY SIX THOUSAND MILES AND NOW I AM TOLD MY DEALER THAT THEY ARE PITTED AND THAT THIS IS THE SIXTH OCCURENCE THAT THEY HAVE SEEN OF THESE TIRES BEING DEFECTIVE. I NOTIFIED FIRESTONE BUT THEY REFUSED TO ASSIST ME.*AK
CONSUMER STATES THAT THE DRIVERS SIDE REAR TIRE BLEW OUT.*AK
WHILE DRIVING ON HIGHWAY, EXPERIENCED SEVERE VIBRATION X 3 TIMES. TIRES HAVE BEEN COMPUTER BALANCED LAST THURSDAY AND I TOOK SUBURBAN IN FOR A CHECK TODAY AFTER SEVERE FRONT END VIBRATION WHILE DRIVING ON HIGHWAY AT 70MPH. I COULD NOT REPRODUCE THE VIBRATION WITH THE SERVICE FORMAN IN THE CAR. THE FRONT END VIBRATION HAS STOPPED NOW WITHOUT ANY FURTHER ADJUSTMENT FROM SERVICE DEPARTMENT. I THOUGHT YOU WOULD WANT TO KNOW ABOUT THIS SITUATION SINCE IT IS A FIRESTONE TIRE THAT HAD PREVIOUSLY BEEN RECALLED LAST YEAR. MY TIRES DO NOT HAVE THE RECALLED SERIAL NUMBERS ON IT. I AM VERY PLEASED WITH TERRY CULLEN CHEVEROLET SERVICE. BUT CONCERNED ABOUT THE VIBRATION IF IT RETURNS AGAIN. COULD THIS BE A NORMAL PROCESS FOR THESE TIRES?*AK
Showing 1–20 of 23 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026