2015 Chevrolet Suburban Complaint Log

WHILE DRIVING @65 MPH ON A FOUR LANE HIGHWAY, GRASSY MEDIAN BETWEEN THE NORTH AND SOUTH LANES, NO OTHER CAR AROUND ME, I HEARD A LOUD POP AND CRASH. I THOUGHT MY CAR HAD BEEN SHOT OR A WINDOW HAD BEEN BLOWN OUT. I SAW NOTHING WHEN I LOOKED AROUND THE CAR. THEN I HEARD WIND AND REALIZED THAT MY SUNROOF WINDOW HAD EXPLODED. SCARED ME TO DEATH, LUCKILY MY INSIDE SUNROOF PANEL WAS CLOSED SO NO GLASS ENTERED THE CAR. I AM CERTAIN THAT NOTHING HIT THE ROOF AND CRACKED THE WINDOW. IT EXPLODED ON ITS OWN. WHEN I STOPPED, IT LOOKED AS IF THE WINDOW HAD BUBBLE UP AND BURST, AS YOU CAN SEE IN MY PICTURE, IT LOOKS AS IF IT BUBBLED UP AND BURST.

MY 2015 SUBURBAN LTZ HAS LOST BOTH FRONT STRUTS. DEALER WANTS ALMOST $2,000 TO REPAIR. IF THIS IS AS COMMON OF A PROBLEM AS IT SEEMS, AND I WERE A MAJOR AUTO MAKER, I WOULD BE EMBARRASSED THAT AN UPGRADED, HIGH TECH SUSPENSION SYSTEM THAT I ADDED TO MY $70,000 PRODUCT WAS CAUSING MY CONSUMERS A VERY PREMATURE, VERY EXPENSIVE REPAIR. IF THIS IS AN UPGRADED, LUXURY VEHICLE, I'LL TAKE THE STANDARD ONE. I SHOULD HAVE STAYED WITH AUTO MAKER THAT STANDS BEHIND THEIR PRODUCT.

THE BRAKES BECAME EXTREMELY DIFFICULT TO DEPRESS AND REQUIRES BOTH FEET TO DEPRESS. EVEN WITH BOTH FEET ON THE BRAKE PEDAL, IT FELT LIKE THE TRUCK WAS NOT SLOWING PROPERLY. THIS HAPPENED WHEN THE ENGINE WAS AT OR NEAR IDLE IN A PARKING LOT. AFTER TURNING VEHICLE OFF AND THE BRAKE PEDAL DID NOT RESPOND AS EXPECTED. AFTER INCREASING THE RPMS THE BRAKES RESPONDED AS EXPECTED. I WAS UNABLE TO REPRODUCE THE ISSUE FOR THE DEALER.

VEHICLE WAS SERVICED AT THE LOCAL CHEVROLET DEALERSHIP SUBJECT TO NHTSA RECALL NO: 18V-586 ON FRIDAY, SEPTEMBER 14, 2018. THE NEXT DAY, 9/15/18, VEHICLE EXPERIENCED SAME PROBLEMS THAT WERE HAPPENING PRIOR TO BEING SERVICED. SPECIFICALLY, ON SATURDAY(9/15) AT APPROX. 4:30 P.M. CST, WHILE MAKING A ROLLING RIGHT HAND TURN ON GREEN THE VEHICLE LOST POWER STEERING AND LOST ALL POWER. NO ONE WAS DIRECTLY BEHIND ME AS I STOPPED IN THE MIDDLE OF THE CITY STREET. I PUT ON THE FLASHERS AND, AFTER UNSUCCESSFULLY TRYING TO RESTART THE VEHICLE IN NEUTRAL, WAS ABLE TO RESTART THE CAR WHILE IN PARK. I NOTICED THE BATTERY VOLTAGE METER WAS LOWER THAN NORMAL FOR THE REMAINDER OF MY TRIP, HOWEVER, IT HAD RETURNED TO NORMAL THE NEXT MORNING. THIS HAS BEEN AN ONGOING PROBLEM WHICH STARTED ON AUG. 9, 2018. FIRST TRIP TO THE CHEVY DEALERSHIP RESULTED IN REPLACING THE F-MODULE. PROBLEMS PERSISTED AND THE NEXT RECOMMENDATION WAS TO REPLACE THE NEGATIVE BATTERY CABLE, WHICH WAS DONE ON 9/10/18. NOW, AFTER SERVICING DUE TO RECALL, I CONTINUE TO HAVE THE SAME PROBLEM.

AC CONDENSER BROKE, TOLD BY GM SPECIAL COVERAGE TAKE TO DEALERSHIP, DEALERSHIP SAID NO COVERAGE. HAD 3RD PARTY FIX AT REASONABLE COST, CALLED GM AND TOLD YES WE WILL PAY FOR PARTS TAKE RECEIPT TO DEALERSHIP, DEALERSHIP SAID NO! WILL NOT PAY, WILL NOT FILE, WILL NOT HELP! GM NOW SAYS WILL NOT PAY AFTER MULTIPLE PHONES STATING THEY WOULD!

OUR 2015 CHEVY SUBURBAN HAD A SUDDEN BREAK LOSS AND IT IS CONTINUING TO HAPPEN AT SLOW SPEEDS. THE FIRST OCCURRENCE HAPPENED ON THE HIGHWAY TRAVELING AT ABOUT 60 MPH. PEDAL BECAME VERY HARD TO DEPRESS

FRONT STRUTS ARE SEIZED ON THE RIGHT SIDE AND LEAKING FLUID ON THE LEFT. VEHICLE HAS LESS THAN 100K MILES ON IT. WITHOUT THIS THE CAR RIDES INCREDIBLY ROUGH AND KEEPS EATING THROUGH TIRES.

WHILE DRIVING ALL OF THE POWER CUTS OFF INCLUDING POWER STEERING. ALTERNATOR, OIL, FUEL, STRUTS, BATTERY X 2 HAVE BEEN CHANGED OUT IN ATTEMPT TO CORRECT ISSUE. ISSUE IS STILL PRESENT. LOCAL CHEVY DEALERSHIP UNABLE TO RECTIFY PROBLEM. THERE HAVE BEEN NUMEROUS INCIDENTS WITH POTENTIAL ACCIDENTS. THERE SEEMS TO BE A POWER DRAW ON THE SYSTEM, UNABLE TO FIND ANY KINKED OR FRAYED WIRES. WHILE DRIVING ALL LIGHTING INCLUDING GAUGES DIMS USUALLY PRIOR TO COMPLETE VEHICLE ELECTRICAL FAILURE. I HAVE A VIDEO OF ELECTRICAL DIMMING, BUT UNABLE TO LOAD ON HERE. VEHICLE IS LABELED AS 2015 BUT MANUFACTURE DATE IS 2014, IVE NOTICED THERE IS A RECALL ON 2014 MODELS FOR ELECTRICAL CHASSIS FAILURE HOWEVER MY VIN IS NOT ENCOMPASSED IN THIS RECALL.

WHEN PULLING INTO A VISITOR PARKING SPOT AT MY CHILDREN'S SCHOOL THE STEERING OF MY CHEVY SUBURBAN 2015 BECAME STUCK IN MID TURN. IT LOCKED IN PLACE FOR A SPLIT SECOND OR TWO CAUSING MY CAR TO SCRAPE THE BUMPER OF THE CAR PARKED IN THE SPOT NEXT TO ME. WHEN THE STEERING CAME BACK IT WAS EXTREMELY LOOSE. MY VEHICLE WAS IN MOTION AND VERY LOW SPEED. I HAVE 3 CHILDREN INVOLVED WITH PTA AND CARPOOLING KIDS AROUND DAILY. I HAVE BEEN DRIVING AN SUV FOR 12 YEARS AND THIS HAS NEVER HAPPENED BEFORE. THE CAR VIN NUMBER WAS INDEED PART OF A STEERING RECALL. THE RECALL NOTICE WAS SENT OUT AFTER MY ACCIDENT. AFTER A CLAIM WAS PUT IN WITH MY INSURANCE. I AM GLAD NO ONE GOT HURT. IN THE MEANTIME THE DAMAGES TO THE CAR I HIT HAS BEEN FIXED.

SECOND TIME: (8/25/18) IN DRIVE-THROUGH LINE AT RESTAURANT AND STEERING WHEEL JERKED, POWER STEERING WARNING FLASHED ON DASH BEFORE CAR LOST ALL POWER. I PUT CAR IN PARK, RESTARTED CAR AND IT HAPPENED AGAIN. INCIDENT HAPPENED AT EXTREMELY SLOW SPEED WHILE MAKING A HARD LEFT TURN. RESTARTED CAR SECOND TIME NO ADDITIONAL PROBLEMS. FIRST TIME: (8/8/18) SEVERAL WEEKS AGO A SIMILAR INCIDENT HAPPENED WHILE MY WIFE WAS MAKING SHARP TURN AT LOW SPEED INTO A PARKING SPACE AT GROCERY STORE. TOOK CAR TO LOCAL CHEVY DEALERSHIP AND THEY REPLACED A ELECTRONIC PART, MODULE.

WE ARE AN INSURANCE CARRIER. OUR INSURED DRIVER REAR ENDED ANOTHER VEHICLE. THERE WERE NO PASSENGERS IN HIS VEHICLE. 20 MINUTES OR SO AFTER THE ACCIDENT THE PASSENGER SIDE SEATBELT AREA CAUGHT FIRE. NO ONE WAS IN THE VEHICLE, THE POLICE OFFICER WAS ABLE TO PUT OUT THE FIRE. THE SIDE OF THE SEAT , DOOR AND FLOOR NEAR THE SEATBELT IS BURNED.

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 10 MPH IN HEAVY TRAFFIC, THE VEHICLE LOST ALL BRAKING ABILITY AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. ALSO, THE BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED TWO OTHER TIMES. THE VEHICLE WAS TAKEN TO CHEVROLET 112 (2096 NY-112, MEDFORD, NY 11763) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

REAR LIFTGATE WILL NOT CLOSE.

DRIVING ON FREEWAY AND WE LOST THE BREAKS. BARLEY MADE IT OFF THE FREEWAY WITHOUT CRASHING. CHEVY SAYS ITS THE VACUUM PUMP, RIGHT AROUND 50,000 MILES. I HAVE READ MANY COMPLAINTS ONLINE WITH THE SAME ISSUE AND SAME MILEAGE. WILL IT TAKE SOMEONE BEING KILLED BEFORE THIS IS RECALLED? VERY SCARY FOR OUR FAMILY!

YESTERDAY AFTER BOUNCING ALL OVER THE ROAD FOR MONTHS AND TO THE POINT OF BEING UNSAFE TO DRIVE I TOOK THE SUV TO THE DEALERSHIP ONLY TO BE TOLD I NEED 2 NEW SHOCKS ON THE FRONT END ($1680). WHEN YOU SPEND OVER $70K ON AN SUV AND JUST A FEW YEARS LATER YOU NEED NEW SHOCKS MEANS CLEARLY SOMETHING IS SERIOUSLY WRONG WITH THE VEHICLE. AFTER LOOKING AROUND I WAS CORRECT IT IS DUE TO A FAILED MAGNETIC RIDE SYSTEM WHICH CHEVY IS AWARE OF AND CHOOSING TO DO NOTHING. SHAME ON CHEVY FOR DOING NOTHING AND IGNORING THE IMPACT TO THE CUSTOMER. THIS WILL BE THE LAST CHEVY I EVER BUY. AT LEAST SOME COMPENSATION WOULD BE GREAT BUT THE DEALERSHIP DOING THE WORK SAID NO SINCE CHEVY DOES NOT RECOGNIZE THE DEFECT. FRONT SHOCKS/STRUTS FAILED AT 63,000 MILES. EVEN WITH AN EXTENDED WARRANTY YOU ARE BASICALLY OUT OF LUCK.

BADLY FADED PAINT TOP OF HOOD AND ROOF TOP. MAGNETIC SHOCKS HAD TO BE REPLACED AT COST OF $1800.

A/C HAS BEEN OUT FOR OVER 2 YEARS. BOUGHT THIS PIECE OF CRAP IN 2016 AND A/C HAS ONLY WORKED FOR 1 YEAR. CAN NOT AFFORD REPAIRS DUE TO HAVING 2 KIDS IN COLLEGE AND STILL TRYING TO LIVE IN CA. I HAVE A 2009 DODGE DURANGO THAT WORKS PERFECTLY!!!!! A/C HAD NEVER GIVEN ME ANY PROBLEMS. CALLED CHEVROLET SEVERAL TIMES TO HAVE THIS FIXED AND NO HELP AT ALL FROM THE DEALER!!! WILL NEVER BUY A CHEVROLET AGAIN IN MY LIFE!!!!!

THE BRAKES ON MY 2015 CHEVROLET SUBURBAN ARE INTERMITTENTLY DIFFICULT TO DEPRESS. THE FIRST TIME THIS CONDITION WAS NOTICED WAS IN JULY OF 2018 WHILE LAUNCHING MY BOAT. I WAS BACKING THE VEHICLE DOWN THE BOAT RAMP, THE BRAKE PEDDLE WAS EXTREMELY HARD TO DEPRESS. I HAD TO USE TWO FEET TO DEPRESS THE PEDDLE FAR ENOUGH TO STOP BEFORE BACKING INTO THE WATER. ADDITIONALLY, WHEN BRAKING WHILE GOING DOWN THE ROAD THE BRAKE PEDDLE IS OCCASIONALLY DIFFICULT TO DEPRESS.

WHEN TURNING INTO PARKING LOT TODAY AT LOW SPEED, ELECTRICAL SYSTEM WENT CRAZY, SCREEN FLASHED POWER STEERING FAILURE, STABILITRAC FAILURE, DOORS LOCKED AND UNLOCKED AND ENGINE DIED. RESTARTED AND WAS FINE DRIVING FORWARD AND REPEATED FAILURES AGAIN WHEN TURNING TO PARK IN PARKING SPACE. IT IS FORTUNATE THIS WAS IN A PARKING LOT AND NOT ON INTERSTATE OR OTHER MAIN ROAD OR WHILE TURNING AT A TRAFFIC LIGHT.

I NOTICED THE BREAK LIGHT CAME ON AND WITHIN 10 MINS I LOST MY BREAKS AND WAS UNABLE TO PRESS BREAK PEDAL DOWN TO STOP. THIS SEEMS TO BE VERY COMMON WITH THIS VEHICLE AT 50K MILES WHICH MINE WAS AS WELL.

UPON STARTING VEHICLE WITH NO PREVIOUS PROBLEMS A CHECK ENGINE LIGHT AND TRACTION CONTRAL WARNING LIGHT WERE DISPLAYED ON THE DASH BOARD. ATTEMPTED TO DRIVE THE VEHICLE, DRIVER COULD FEEL THE VEHICLE SHAKE WHILE IDLING IN PARK, AND WHILE STOPPED BUT IN DRIVE, WHEN DRIVING THE VEHICLE SHAKE CONTINUED AT BOTH CITY AND HWY SPEEDS. VEHICLE SHIFTING FELT SLUGGISH. TOOK VEHICLE TO DEALERSHIP IN ALBANY, GA, VEHICLE REQUIRED ALL 8 INJECTORS TO BE REPLACED, ALONG WITH A COIL, SPARK PLUG, AND TWO "F-(S)PIPE" ACCORDING TO DEALERSHIP PAPER WORK CODE P0300 AND 050D WERE REPORTED AS THE PROBLEM, ALSO DESCRIBED AS A COLD START MISFIRE. VEHICLE IS A 2015 CHEVY SUBURBAN LT WITH 54K MILES. SERVICE MANAGER STATED THIS IS A CONTINUING PROBLEM WITH SUBURBANS. SERVICE DEPARTMENT STATED THIS WAS ONE OF THE FEW ITEMS NOT COVERED BY CHEVY'S POWERTRAIN WARRANTY, TOTAL COST TO OWNER IS 1741.20

WHILE DRIVING ABOVE 70 MPH, THE VEHICLE BEGINS TO HAVE VIBRATIONS. HAVE TAKEN OUR SUBURBAN IN FOR MULTIPLE REPAIRS BUT THEIR REASONING WAS THE VEHICLE AND TIRES WERE NOT BALANCED HOWEVER AFTER REPLACING THE TIRES AND GETTING A ROAD FORCED BALANCE IT DID NOT RESOLVE THE ISSUE. IT DOES NOT FEEL SAFE TO DRIVE ABOVE 70MPH.

BRAKE SYSTEM FAILURE, WHEN PRESSURE IS APPLIED TO BRAKE PEDAL THE SYSTEM FAILS AND WILL NOT STOP VEHICLE. USUALLY HAPPENS AT LOW RATE OF SPEED. THE FIRST TIME THIS HAPPENED TO US WE WERE REVERSING OUR VEHICLE DOWN A BOAT RAMP. THE VEHICLE WOULDN'T STOP AND ALMOST WENT INTO THE LAKE. THE VEHICLE HAD TO PUT IN DRIVE TO PREVENT BEING SUBMERGED IN WATER. TOOK THE VEHICLE TO A CHEVY DEALER AND THE WHOLE BRAKING SYSTEM HAD TO BE REPLACED. WE WERE TOLD THIS IS A KNOWN PROBLEM WITH 2015 SUBURBAN AND TAHOE VEHICLES.

THERE ARE NUMEROUS REPORTS OF 2015 CHEVROLET SUBURBAN'S SUFFERING BRAKE LOSE. THE REPORTS ARE VACUUM PUMP FAILURE WHICH LEADS TO A STIFF OR UNMOVABLE BRAKE PEDAL WHILE DRIVING. THE BRAKES ARE COMPLETELY INOPERABLE AND CAN OBVIOUSLY LEAD TO A COLLISION. WHILE MY VEHICLE HAS NOT EXPERIENCED THIS YET, WE HAVE A FRIEND WHO SUFFERED THE BRAKE FAILURE DESCRIBED ABOVE. IN DOING SOME RESEARCH ONLINE, WE'VE DISCOVERED THIS TO BE A COMMON PROBLEM. THE COMPLAINANTS DESCRIBE THE PROBLEM OF A STIFF OR UNMOVABLE BRAKE PEDAL AND TOTAL BRAKE LOSE. OUR FRIEND HAS A 2015 SUBURBAN AND WAS NEARLY INVOLVED IN A COLLISION ON 6/27/2018. OUR RESEARCH HAS ALSO SHOWN THERE ARE NUMEROUS COMPLAINTS REGARDING THIS ISSUE AND THAT GM IS AWARE OF THE PROBLEM. IF TRUE, WE BELIEVE, IN THE INTEREST OF SAFETY, GM SHOULD RECALL THESE VEHICLES AND RECTIFY THE PROBLEM IMMEDIATELY.

FRONT DRIVE APPLIQUE CAME LOOSE FROM THE CAR, WHILE DRIVING ON A HIGHWAY. THE ADHESIVE WORE OUT AND CREATED AN ISSUE WITH EXPANDED BLIND SPOT AND PART POTENTIALLY FALLING OFF THE VEHICLE. I FIRST TAPED IT BACK AND THEN GLUED IT TEMPORARILY. WHEN I TOOK MY VEHICLE IN FOR SERVICE, THE DEALER NOTED THAT ALL PANELS WERE FAULTY AND NEEDED TO BE REPLACE. I NOTIFIED CHEVY ABOUT THIS ISSUE, AS IT APPEARS TO BE A MANUFACTURING DEFECT.

ALL OF THE WINDOW PILLARS HAVE BROKEN AND/OR COME LOOSE, DUES TO A MANUFACTURING PROBLEM WITH THE CLIPS USED. THE ROOF RACK RAIL ALSO FLIES UP WHILE YOUR DRIVING AND SMACKS THE ROOF BECAUSE OF THE FAULTY CLIPS. I ALSO NOTICED A WATER LEAK ON THE HEADLINER (SEE ATTACHED PICTURE) AFTER IT HAD RAINED ONE DAY. MY SUBURBAN WAS PARKED OUTSIDE AND I NOTICED THE LEAK WHEN I GOT INTO THE CAR. MY SEAT BELTS WERE ALSO WET FROM THE LEAK. THIS SEEMS TO BE A COMMON OCCURRENCE AND ISSUE WITH OTHER 2015 SUBURBAN OWNERS AND IS A SAFETY HAZARD, ESPECIALLY IF THE WIRING SITS IN THE WATER. I HAD TAKEN IT IN TO A CHEVY DEALER TO GET IT CHECKED OUT, BUT I WILL HAVE TO PAY TO REPLACE EVERYTHING NEEDED. IF THESE ISSUES ARE MANUFACTURING ERRORS AND SUCH A COMMON OCCURRENCE, WHY SHOULD I HAVE TO PAY TO FIX THEM? AND MORE IMPORTANTLY, WHY IS THERE NO RECALL ON THEM?

HI THERE ; BRAKE VACCUM PUMP DEFECTED ; ONCE GOING IN SLOW TRAFFIC , STOP AN GO , OR EVEN BACKING , BRAKE PEDAL GOES HARD AND LOW , SUV DO NOT STOP AND YOU HAVE TO REALLY PRESS BRAKE ! AND THAN STILL GOING , VERY DANGREOUS ! THERE SHOULD BE A SAFTEY RECALL ON ALL 2015 , 2016 , 2017 SUBURBANS . IT COULD BE IN CITY STREETS , MY DRIVE WAY , ANY SLOW DRIVE BACK OR FORTH

WHEN TRAVELING AT INTERSTATE HIGHWAY SPEEDS VEHICLE HAD SHAKING, SHIMMYING, VIBRATION AND BUFFETING AS WELL AS LOUD HUM AND WIND NOISE CAUSING NAUSEA RESULTING IN NAUSEA AND DIZZINESS TO THE DRIVER. THIS WAS WORSE ON NEW MACADAM AND ON GROOVED HIGHWAY BUT OCCURRED INTERMITTENTLY ON OTHER SURFACES, I JUST PURCHASED THIS VEHICLE USED AND IT IS CERTIFIED. I WAS UNAWARE THAT THIS IS A COMMON ISSUE AND UNDERSTAND NOW THAT THERE IS NO RECALL TO FIX THIS AND THAT GM HAS NOT FOUND A PERMANENT SOLUTION TO THE PROBLEM. THE VEHICLE WAS ALSO EXHAUSTING TO DRIVE ON THE HIGHWAY BECAUSE OF THE AFOREMENTIONED ISSUES.

WE NOTICED A STRONG FUEL SMELL FROM OUR VEHICLE. WHEN WE MOVED IT WE NOTICED A PUDDLE BELOW THE DRIVERS DOOR AND REAR DOOR. UPON INSPECTION IT APPEARED TO BE A CONSISTENT DRIP OF FUEL. OUR DEALER REPORTS THAT THERE IS A BREAK IN THE PRESSURIZED FUEL LINE WHICH IS LOCATED ABOVE THE GAS TANK. FROM OUR REVIEW OF INTERNET COMPLAINTS FROM OTHER OWNERS, THIS APPEARS TO BE A PRODUCT DEFECT IN THE 2015 SUBURBAN.

HAVE A 2015 SUBURBAN AND FUEL IS LEAKING FROM TOP OF TANK AND TRYING TO SEE IF THERE IS A RECALL ON THE CLAMPS BECAUSE I READ SOMETHING ABOUT VENT LINE CLAMP RECALL

I HAVE A 2015 SUBURBAN LTZ AND THE "MAGNETIC RIDE" SHOCKS AND STRUTS HAVE FAILED COMPLETELY. I HAVE ALMOST WRECKED THIS VEHICLE NUMEROUS TIMES DUE TO THE UNCONTROLLABLE BOUNCING WHEN YOU HIT A BUMP. IT IS NOT AN OPTION AT THIS POINT FOR ME TO PAY $1500-$3000 FOR REPAIRS WHEN I ALREADY PAY $700 A MONTH FOR A PAYMENT. ONLINE THERE ARE MASSES OF COMPLAINTS ABOUT THIS SAME MATTER! I SPOKE WITH THE CHEVROLET DEALER IN JASPER, ALABAMA TODAY AND I WAS TOLD THAT THEY HAVE HAD TO REPLACE MULTIPLE ONES IN THE PAST FEW MONTHS. I HAVE OWNED 6 SUBURBAN'S INCLUDING THIS ONE AND I USUALLY PUT 200K ON EVERY ONE WITHOUT ANY PROBLEMS! THIS IS THE 2ND MAJOR MALFUNCTION THAT THIS TRUCK HAS HAD AND GM DOES NOT WANT TO HELP OUT AT ALL!! THIS VEHICLE IS A SAFETY HAZARD TO DRIVE AND I HAVE NO CHOICE BUT TO CONTINUE DRIVING IT. GM CHANGED TO SHOCKS AND STRUTS ON THE 2017 BECAUSE OF THIS PROBLEM.

YESTERDAY AFTER BOUNCING ALL OVER THE ROAD FOR MONTHS AND TO THE POINT OF BEING UNSAFE TO DRIVE I TOOK THE SUV TO THE DEALERSHIP ONLY TO BE TOLD I NEED 2 NEW SHOCKS ON THE FRONT END ($2,000). WHEN YOU SPEND OVER $70K ON AN SUV AND JUST A FEW YEARS LATER YOU NEED NEW SHOCKS MEANS CLEARLY SOMETHING IS SERIOUSLY WRONG WITH THE VEHICLE. AFTER LOOKING AROUND I WAS CORRECT IT IS DUE TO A FAILED MAGNETIC RIDE SYSTEM WHICH CHEVY IS AWARE OF AND CHOOSING TO DO NOTHING. SHAME ON CHEVY FOR DOING NOTHING AND IGNORING THE IMPACT TO THE CUSTOMER. THIS WILL BE THE LAST CHEVY I EVER BUY. AT LEAST SOME COMPENSATION WOULD BE GREAT BUT THE DEALERSHIP DOING THE WORK SAID NO SINCE CHEVY DOES NOT RECOGNIZE THE DEFECT.

OUR VEHICLE DID NOT BRAKE PROPERLY ON SEVERAL OCCASIONS. LUCKILY MY WIFE WAS ABLE TO HIT THE EMERGENCY BRAKE SO SHE DIDN'T GO THROUGH THE FRONT OF HER WORK. THE GARAGE ENDED UP REPLACING THE VACUUM PUMP AS IT WAS FAILING.

BRAKES FAIL TO STOP AT LOW SPEED. VEHICLE IS IN MOTION. IT HAPPENS AFTER THE PEDAL IS DEPRESSED A FEW TIMES AND ON THE THIRD OR FOURTH TIME THE PEDAL IS HARD AND IS VERY DIFFICULT TO STOP TH VEHICLE.

2015 SUBURBAN WHEN IS RAINING I HAVE WATER COMING FRON THE ROOF ON THE DRIVER SIDE IS COMING FRON THE SHARK ANTENNA IS TO MUCH WATER AND MY ON STAR IS NO WORKING AND THE GPS IS NOT WORKING AND THE DEALER SAY TO ME NO WARRANTY IS NOT FAIR

ONSTAR GPS FAILED TO LOCATE MY VEHICLE WHEN REPORTING AN ACCIDENT I WAS INVOLVED IN 5/4/2018. THE GPS ANTENNA IS THE FAILING COMPONENT. THIS HAS BEEN IDENTIFIED IN GM SERVICE BULLETIN 15155. UNDER THIS BULLETIN OWNERS WHERE SUPPOSED TO BE NOTIFIED OF THE ISSUE, I WAS NOT. GM WILL NOT HONOR THE REPAIR BECAUSE THE BULLETIN EXPIRED. IF THIS ACCIDENT WAS MAJOR AND I HAD NOT BEEN ABLE TO RELAY MY LOCATION EMERGENCY SERVICES WOULD NOT HAVE BEEN ABLE TO RENDER CARE. THE FAILURE OF THIS SAFETY PRODUCT AND MONITORING SERVICE SHOULD BE CORRECTED BY GM.

LEAK IN AC COOLANT LINE 1K MILES OVER BUMPER TO BUMPER WARRANTY. MY OWN FAULT FOR NOT PURCHASING THE EXTENDED WARRANTY

BRAKES SUDDENLY STOPPED WORKING OR VERY HARD PEDAL. ALMOST CRASHED INTO A WALL.

ELECTRIC POWER STEERING RIPS STEERING WHEEL OUT OF HANDS, LOSS OF CONTROL. FOLLOWED BY STABILITRAK WARNING, AND DISPLAY INSTRUCTIONS TO ROLL DRIVER AND PASSENGER WINDOWS UP AND DOWN. YOUTUBE VIDEOS OF ANOTHER OWNER EXPERIENCING SAME PROBLEM. [XXX] AND [XXX] HAPPENS WHEN VEHICLE IS STATIONARY, AND ALSO YESTERDAY WHILE IN MOTION PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC

MY VEHICLE HAS EXHIBITED A KNOCKING NOISE ON THE LEFT DRIVER SIDE TIRE, PROBLEMS WITH VIBRATION AT HIGH SPEEDS, ENGINE LIGHT COMING ON IF DRIVING HIGHWAY SPEEDS, BRAKE ISSUES, BRAKES BECOME STIFF AND WILL NOT STOP VEHICLE WHATSOEVER! AT BOTH THIS HAPPENED TWICE WHILE MY CAR WAS IN MOTION NEARLY KILLING ME AND MY KIDS!!! AIR CONDITIONING ISSUES AS WELL. BLOWS HOT AIR UNTIL YOU PLAY WITH BOTTOMS.

WHILE TRAVELING STRAIGHT ON THE HIGHWAY LAST MARCH IN WARM, DRY CONDITIONS, THE BRAKES BECOME EXTREMELY DIFFICULT TO PUSH DOWN, RESULTING IN DRAMATICALLY REDUCED STOPPING ABILITY. I COULD NOT PUSH THE BRAKE PEDAL DOWN NO MATTER HOW HARD I TRIED. WE HAD TO MOVE OVER TO THE SHOULDER OF THE ROAD AND SLOW GRADUALLY TO AVOID HITTING VEHICLES IN FRONT OF US. $1,000 REPAIR REQUIRED FOR VACUUM SYSTEM. NOT COVERED BY WARRANTY. DEALER DENIED THIS WAS A COMMON PROBLEM.

IN OCTOBER 2017 WE EXPERIENCED BRIEF PERIODS WHERE BRAKE PEDAL BECAME RIGID AND IMPOSSIBLE TO DEPRESS. THE VEHICLE WAS TAKEN TO OUR LOCAL CHEVROLET DEALER. WE DESCRIBED IN DETAIL THE RIGID BRAKE PEDAL. THE DEALER WANTED TO DO PUT NEW BRAKE PADS AND TURN THE ROTORS. I THOUGHT IT WAS STRANGE THAT A VEHICLE WITH JUST OVER 40 THOUSAND MILES WOULD NEED NEW BRAKES, BUT WE HAD THE WORK DONE. THE DEALER ALSO WANTED TO REPLACE THE VACUUM HOSE WHICH POWERS THE BRAKE SYSTEM. THIS WORK WAS ALSO DONE. NEXT, ON FRIDAY MARCH 23, 2018 WE WERE TRAVELING ON AN INTERSTATE AT A HIGH SPEED WHEN THE BRAKE PEDAL BECAME IMPOSSIBLE TO DEPRESS. WE WERE VERY FORTUNATE NOT TO CAUSE A SERIOUS ACCIDENT. I HAD TO HAVE IT TOWED TO A DEALER AND RENT A CAR. THE FOLLOWING WEEK WE WERE CONTACTED BY THE DEALER DOING THE REPAIRS. OUR SUBURBAN HAD A VACUUM PUMP FAILURE. THIS CAUSED TOTAL BRAKE FAILURE. AFTER SOME RESEARCH I DISCOVERED THAT THIS VEHICLE'S ENGINE DOES NOT PRODUCE ENOUGH VACUUM TO POWER THE BRAKES (UNLIKE EVERY OTHER VEHICLE ON THE ROAD). IN ANY OTHER CAR THE ONLY WAY YOU LOSE SUCTION FOR YOUR BRAKES IS IF THE ENGINE STOPS. IN OUR SUBURBAN THE ENGINE CAN BE RUNNING FINE AND YOU MAY OR MAY NOT HAVE BRAKES. THE WARNING SYSTEM IS TOTALLY USELESS AS IT ISN'T TRIGGERED UNTIL YOU EXPERIENCE TOTAL BRAKE FAILURE WITHOUT ANY WARNING. WHILE THE VEHICLE WAS IN THE SERVICE DEPARTMENT HAVING VACUUM PUMP REPLACED THE DEALER ALSO EXPLAINED THAT ALL FOUR MAGNETIC RIDE SHOCKS/STRUTS WERE LOCKED IN PLACE AND NOT FUNCTIONING AT ALL. THIS IS ANOTHER SERIOUS SAFETY ISSUE. I HAVE NEVER HEARD OF SHOCKS "LOCKING UP" . AFTER SOME MORE RESEARCH, I FOUND THIS IS A HUGE PROBLEM FOR GM VEHICLES. A PROBLEM THAT GM HAS FAILED TO ADDRESS. I HAVE ALSO HAD 3 MAJOR REPAIRS ON AC. INCLUDING NE AC LINES AND NEW COMPRESSOR.

PLACING CAR IN REVERSE OR DRIVE AT SLOW SPEEDS AND PRESSING BRAKES ALL THE WAY TO THE FLOOR WITH THE VEHICLE NOT STOPPING. BRAKE SYSTEM WARNING LIGHT WOULD COME ON. ISSUE COMES AND GOES WHEN IT PLEASES. TAKING THE SUBURBAN TO DEALERSHIP TODAY. STARTED HAPPENING AROUND 59000 MILES

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING AT LOW SPEEDS, THE POWER STEERING WOULD SUDDENLY MALFUNCTION WHEN ATTEMPTING TO TURN IN EITHER DIRECTION. WHEN THE FAILURE OCCURRED, THE STEERING WHEEL WOULD BECAME VERY DIFFICULT TO TURN, AN AUDIO CHIME ACTIVATED, AND THE DOOR LOCKS WOULD REPEATEDLY GO UP AND DOWN. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (OURISMAN CHEVROLET IN ALEXANDRIA, VA) AND THE MANUFACTURER WERE NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V719000 (STEERING). THE FAILURE MILEAGE WAS 89,000.

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE LIFTGATE, AFTER BEING OPERATED, WOULD INDEPENDENTLY FALL WITHOUT WARNING. THE CONTACT STATED THAT BOTH SHE AND HER HUSBAND WERE STRUCK BY THE LIFTGATE. THERE WERE NO INJURIES. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 46,000.

LANE ASSIST STOPS WORKING AND SHOWS AN ERROR MESSAGE

TRANSMISSION STOPPING ON HIGHWAY

ISSUE REGARDING BRAKING SYSTEM AND INTERNAL FAILURE. COST TO REPAIR IS $1500 ON A 3 YEAR OLD CAR. GM HAS BEEN AWARE OF THIS ISSUE SINCE 2015. THEY ARE ALSO DEFENDANTS IN A CLASS ACTION LAWSUIT REGARDING THE BRAKES AND THE CATASTROPHIC FAILURE THAT WILL EVENTUALLY RESULT IN DEATH.

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL FAILURE, WHICH PREVENTED THE NAVIGATION SYSTEM AND THE ANTENNA FROM FUNCTIONING PROPERLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO INDICATED THAT THE VEHICLE WAS EXCLUDED FROM A MANUFACTURER RECALL CAMPAIGN. THE DEALER INDICATED THAT THE VEHICLE WOULD NEED TO BE INSPECTED AND DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, AND ALSO INDICATED THAT THE VEHICLE WAS EXCLUDED FROM A RECALL. THE MANUFACTURER SUGGESTED THAT A DEALER DIAGNOSE AND REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

JUST A WEEK AGO WE STARTED EXPERIENCING PROBLEMS WITH THE BRAKES ON OUR 2015 CHEVROLET SUBURBAN AND NOW TODAY THE AIR CONDITIONER STOPPED WORKING. I'M A MOTHER OF THREE, ONE OF THEM JUST TURNED ONE YEAR OLD; WE LOVE IN MIAMI, FL, WHERE AIR CONDITIONER IS NOT A LUXURY BUT A NECESSITY. WE CHANGED FROM AN EUPEAN SUV TO AN AMERICAN SUV THAT IS JUST TWO YEARS OLD, I DON'T UNDERSTAND HOW CAN IT BE HAVING SEVERAL ISSUES. CHEVROLET NEEDS TO BE HELD ACCOUNTABLE FOR THESE REOCCURRING ISSUES AFFECTING NUMEROUS CONSUMERS.