There are 2 stored owner reports matching the steering leading-label group for the 2017 Chevrolet Suburban in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 2 of 2 matching reports.
Open the full vehicle complaint log (all categories)I AM TRYING TO HAVE GM REINSTALL THE SAFETY FEATURE, LANE DEPARTURE WARNING ... I WOULD LIKE TO TALK WITH [XXXX], WHO IS QUOTED IN A [XXX] ARTICLE PUBLISHED 9-11-19. GM RECENTLY LITERALLY TOOK AWAY THE HAPTIC WARNING FUNCTION RECENTLY BY "UPDATING" THE SOFTWARE IN THE 2017 SUBURBAN. ON PAGE 298 OF THE OWNERS MANUAL IT STATES THAT WHEN THE CAR DRIFTS TO THE LEFT OR RIGHT, THE LANE DEPARTURE FEATURE WILL EITHER BEEP OR THERE WILL BE A RUMBLE IN THE SEAT ON THE LEFT OR RIGHT SIDE DEPENDING ON THE DRIFT. THIS IS A SAFETY FEATURE I PAID FOR AND LIKE VERY MUCH. IT IS VERY USEFUL TO BE SUBTLETY REMINDED THAT THE CAR IS DRIFTING TO THE RIGHT OR LEFT. I HAVE CONTACTED CUSTOMER SERVICE TWICE TO NO AVAIL. I HAVE WRITTEN MARY T BARRA, CEO OF GM, AND HAVE NOT EVEN RECEIVED A "WE'RE WORKING ON IT" REPLY FROM HER. THIS IS A PURE AND SIMPLE SAFETY FEATURE THAT GM HAS TAKEN AWAY FROM ME, WITH NO EXPLANATION OR REGRETS. PLEASE ADVISE ON THE BEST WAY TO RESOLVE THIS ISSUE.**THANKS, [XXXX] ## VIN FAILED ## , ## *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *AS
I AM TRYING TO HAVE GM REINSTALL THE SAFETY FEATURE, LANE DEPARTURE WARNING. GM RECENTLY LITERALLY TOOK AWAY THE HAPTIC WARNING FUNCTION RECENTLY BY "UPDATING" THE SOFTWARE IN THE 2017 SUBURBAN. ON PAGE 298 OF THE OWNER'S MANUAL IT STATES THAT WHEN THE CAR DRIFTS TO THE LEFT OR RIGHT, THE LANE DEPARTURE FEATURE WILL EITHER BEEP OR THERE WILL BE A RUMBLE IN THE SEAT ON THE LEFT OR RIGHT SIDE DEPENDING ON THE DRIFT. THIS IS A SAFETY FEATURE I PAID FOR AND LIKE VERY MUCH. IT IS VERY USEFUL TO BE SUBTLETY REMINDED THAT THE CAR IS DRIFTING TO THE RIGHT OR LEFT. I HAVE CONTACTED CUSTOMER SERVICE TWICE TO NO AVAIL. I HAVE WRITTEN MARY T BARRA, CEO OF GM, AND HAVE NOT EVEN RECEIVED A "WE'RE WORKING ON IT" REPLY FROM HER. THIS IS A PURE AND SIMPLE SAFETY FEATURE THAT GM HAS TAKEN AWAY FROM ME, WITH NO EXPLANATION OR REGRETS. PLEASE ADVISE ON THE BEST WAY TO RESOLVE THIS ISSUE. THANKS, [XXX]. *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.