There are 22 owner-reported air bags & restraints complaints for the 2013 Chevrolet Traversein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The "Service Airbag" light and notification comes up on the dash. This happened in the past as this vehicle was part of a recall NHTSA 14V118. The car was service for that recall already back on 3-18-2014 but the issue came back. This is dangerous because when that light is on, the airbags will not go off in the event of an accident. I need this fixed at no charge. Thank you.
Although the recall was done , few years ago by the dealer ? RCRIT-14V118-2797 But it is getting worse than before , the massage SERVICE AIR BAG KEEP APPEARING ? The job by the dealer was unsatisfactory ? This is ridiculous . [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The service air bag light keeps coming on
General Motors is not notifying GM vehicle owners of electrical defect malfunctions that has been on-going for a number of years; leaving vehicle owners with alarming operational occurrences and unexpected repair expenses. While driving our 2013 Chevrolet Traverse fall 2021, we experienced the passenger airbag light coming on and staying on, along with the blind spot detection system lights coming on and staying on for both side mirrors. Also, the key fob wouldn’t work—manually lock and unlock the vehicle. We disconnected the negative battery terminal to reset the computers, resulting in the key fob to work and the passenger airbag light to go out. The blind spot detection system continued to malfunction so we scheduled a repair appointment with our Chevrolet dealership. Prior to the appointment, we endured a frightening experience while driving our Traverse; the entire instrument panel went out along with the radio. This electrical malfunction occurred on two separate occasions. In addition, the engine light came on and the engine temperature gage did not work properly. The dealership performed two diagnostic tests 11/5/2021 determining the engine coolant sensor malfunction and blind spot detection system modules/hardness malfunction. The dealership service manager explained other electrical malfunctions such as steering wheel movement and passenger seat movement that could occur while driving our vehicle should we continue to operate our vehicle without repairing the blind spot detection system and the need to replace both modules and the electrical harness. The video showed both modules were severely corroded. He also explained there is nothing a vehicle owner can do to prevent the corrosion because the modules are placed in the rear bumper—susceptible to moisture penetration and system malfunction. The repair costs was $1664. 11/30/2021 Customer Assistance Center stated by phone call, no action or reimbursement unless a recall is issued.
2013 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO DRIVERS SIDE SEAT BELT SAFETY RECALL. THE CONSUMER REQUESTED THAT THE AIRBAGS AND SAFETY BELT BE REPAIRED UNDER WARRANTY.
WE NOTICED AN ALERT ON OUR DASH DISPLAY SAYING SERVICE SIDE DETECTION SYSTEM AND WE ASKED A MECHANIC HE SAID THE BLIND SPOT WARNING AND SIDE AIRBAGS ARE NOT FUNCTIONING BECAUSE OF THIS ALERT AND WE JUST ONLY BOUGHT THIS CAR LESS THAN 5 MONTHS AGO AND STUFF LIKE THIS IS FAILING
MY AIRBAG WARNING LIGHT SAY "SERVICE AIRBAG" AND IT HAS BEEN CHECKED OUT BY THE DEALER, THEY SAY IT MAYBE A SHORT IN A WIRE BUT THEIR COMPUTER IS NOT PICKING IT UP. IT HAS BEEN COMING ON AND OFF SINCE I PURCHASED IT IN DECEMBER 2019 BUT IT USUALLY GO OUT BUT THIS TIME IT HAS STAYED ON AD WILL NOT GO OUT. I AM NOT SURE IF THIS IS SAFE IF I'M INVOLVED IN AN ACCIDENT. EACH TIME I START MY VEHICLE, WHILE I'M DRIVING, PARKED, ETC., THIS WARNING LIGHT NEVER GO OFF
BEEN HAVING SERIOUS ISSUES WITH THE POWER ON TURNING MY SUV ON SOUNDS LIKE IT'S SPARKING HARD UNDER HOOD AND ALSO WHEN THE TRUCK RUNS IT JERKS AND WHEN I GO TO START IT UP IT TELLS ME SOMETHING ABOUT THE AIR BAGS THE ALTERNATOR READS 14.0 VOLTS THEN DROPS TO 12.5 VOLTS SOMETIMES IT STAYS THERE NEW BATTERY HAS BEEN PUT IN A GOLD TOP AND STILL PROBLEMS ARE NOT GOING AWAY THIS SHOULD BE A RECALL CAUSE I DON'T WANT TO HAVE TO WORRY ABOUT IF IT COULD CATCH ON FIRE OR WORST
MY "CHECK AIR BAG" LIGHT HAS GONE ON INTERMITTENTLY WHILE DRIVING FOR OVER A YEAR. IT IS NOW PERMANENTLY ILLUMINATED, AND HAS BEEN FOR THE PAST 4-5 MONTHS. MY VEHICLE IS NOT COVERED BY THE RECALL ON THIS ISSUE. I AM NERVOUS THAT THE AIRBAG WILL NOT WORK IF I AM IN AN ACCIDENT.
THE AIR BAG LIGHT COMES ON WHEN THE DRIVERS SEAT IS MOVED BACK AND FORTH. TO GET THE LIGHT TO GO BACK OFF I HAVE TO WIGGLE THE WIRING HARNESS AND CONNECTOR UNDER THE DRIVERS SEAT.
TAKATA RECALL- ON THE PASSENGER SIDE OF MY SUV THE SEAT BELT DOES NOT STAY IN SOMETIMES AFTER IT CLICKS. SOME TIMES IT DOES NOT WORK AT ALL.
SERVICE AIRBAG CAME ON WHILE DRIVING - HAD IT SERVICED A DEALER WHICH RESULTED IN PASSENGER SIDE AIRBAG WARNING ALONG WITH THE PASSENGER SENSOR BELL TO CONSTANTLY RING EVEN WITH NO ONE IN THE SEAT. I TOOK IT BACK TO THE DEALER AGAIN AND AFTER THEM LOOKING AT THE PASSENGER SIDE, THE DRIVER'S SIDE AIRBAG IS BACK ON AGAIN. THIS LIGHT IS ON ALL THE TIME WHEN THE KEYS ARE IN THE IGNITION. THERE ARE 75584 MILES ON THE CAR.
MY WINDOW ON THE FRONT PASSENGER SIDE AND THE REAR BACK WILL NOT WORK WHEN OPERATED FROM DRIVER WINDOW PANEL. I ALSO HAVE A WARNING ON MY DASHBOARD THAT READS "SERVICE AIR BAG." I WAS PULLING OUT OF MY GARAGE ON DAY IN THE SUMMER WHEN I NOTICED IT AND IT HASN'T WENT AWAY SINCE.
THE AIRBAG LIGHT RANDOMLY TURNS ON AND OFF. MORE FREQUENTLY NOW. MY VIN NUMBER DOESN NOT FALL UNDER THE RECALL THAT WAS SENT OUT.
HAVE HAD MY VEHICLE IN DEALER TO FIX AIR BAG LIGHT SEVERAL TIMES AND IT IS STILL ON. MY WIFE WAS INVOLVED IN AN ACCIDENT WHERE AIRBAGS SHOULD OF DEPLOYED AND DIDN'T. LUCKILY SHE WAS NOT INJURED.
SERVICE AIR BAG LIGHT ILLUMINATED ABOUT 9 MONTHS AGO. THE ISSUE WAS REPORTED BY DEALER AS WIRE HARNESS UNDER THE DRIVER SIDE THAT WAS REPLACED AND WELDED. NOW SAME ISSUE AFTER 9 MONTHS AGAIN (SEPTEMBER 2017) SERVICE LIGHT COME ON AGAIN AND DEALER TOLD ME IS THE SAME ISSUE BUT NOW IS UNDER THE PASSENGER SIDE. MY VEHICLE IS CURRENTLY UNDER 71K MILES. REALLY CONCERN I HAD THESE TWO EVENTS. SOMETHING IS WRONG WITH THE SEAT WIRE HARNESS CREATING THE SAME FAILURE MODE. WHAT IS WRONG WITH THE WIRE HARNESS? BOTH ISSUES WERE NOT COVERED BY GM. THEY STATED THAT ONLY IS COVERED UNDER BUMPER TO BUMPER LIMITED TO 36K MILES. I ISSUED A CONCERN WITH GM AND GAVE ME THIS NUMBER TO RECORD THIS CONCERN 8-3308753301 HOWEVER THE SOLUTION IS THAT I NEED TO TAKE CARE SINCE IS OUT OF WARRANTY.
TAKATA RECALL, MY AIRBAG LIGHT COMES ON AND GOES OFF WHENEVER IT WANTS. SOMETIMES IT WITH COME ON AND STAY ON FOR DAYS TO MONTHS AT A TIME, I TOOK IT BACK TO THE CHEVY DEALERSHIP WHERE I PURCHASED IT FROM. I PAID FOR THE DIAGNOSTIC AND FOR THEM TO FIX IT AND IT STOOD OFF FOR A FEW WEEKS AND CAME BACK ON AND WHEN I CALLED AND TOLD THEM THAT MY AIRBAG LIGHT CAME BACK ON THEY TO ME TO MAKE AN APPOINTMENT TO GET A 3RD DIAGNOSTIC AND FOR ME TO PAID AGAIN I REFUSED AND I AM JUST DEALING WITH THE LIGHT COMING AND GOING OFF ON ITS OWN. I HAVE TO HOLD MY KEY IN THE IGNITION IN THE FORWARD POSITION BEING CRANKED FOR ABOUT 4-5SEC JUST FOR MY SUV TO TURN ON AND ASKED THE DEALERSHIP WHY AND THEY COULDN'T GIVE ME AN ANSWER AND JUST SHRUGGED THERE SHOULDERS WITH NO ANSWERS. AND WHEN I PUT MY GIVE MY SUV A LITTLE BIT OF THROTTLE IT HESITATES A BIT AND WHEN I HAPPEN TO FLOOR IT BEING STUCK IN THE SNOW IT STUDDER AND HESITATED FOR ABOUT A SEC OR TWO BEFORE IT REACTED
TL* THE CONTACT OWNS A 2013 CHEVROLET TRAVERSE. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
PASSENGER AIRBAG IS ENABLED WHEN A MINOR WEIGHT (SUCH AS A SMALL BACKPACK, OR LAPTOP) IS PLACED IN THE PASSENGER SEAT. I FIRST REPORTED THIS WHEN THE VEHICLE WAS UNDER WARRANTY AND THE DEALER REFUSED TO ADDRESS IT, SAYING THAT THERE IS NO WEIGH UNDER WHICH THE AIRBAG SHOULD BE DEACTIVATED. I BELIEVE THAT THIS IS NOT THE CASE, AND THAT A LIGHT WEIGHT ACTIVATING THE AIRBAG IS A SIGNIFICANT SAFETY ISSUE.
SERVICE AIR BAG SIGNS CAME ON WHEN VEHICLE IS STARTED FROM COLD FOR THE FIRST TIME IN THE MORNING. IT ALSO HAPPENED ON 12/06/2014 AND 12/11/2014. I TOOK IT TO DEALERSHIP AND THEY REPLACED N-TENSIONER KIT ON 12/12/2014. THIS MORNING "SERVICE AIR BAG" SIGN CAME ON AGAIN AS SOON AS I STARTED THE CAR. THE SIGN STAYED ON TILL AT LEAST 30 MINUTES. *TR
Showing 1–20 of 22 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026