2016 Chevrolet Traverse Body & Structure Problems

The contact owns a 2016 Chevrolet Traverse. The contact stated that after retrieving the vehicle from the local dealer after a routine oil change, the contact became aware that the driver’s side front door had to remain opened for the driver’s side rear door to be opened. Additionally, the contact stated that there was a piece near the driver's side door plastic trim that was sticking out and would scratch the plastic trim near the driver's side rear door. The vehicle was taken back to the local dealer and the plastic trim along the driver’s side door was replaced; however, the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was 80,000.

CHANGED MY MOTOR OIL ON APRIL 1 ,2016 , I FOUND A CRACKED CROSS MEMBER DURING THE OIL CHANGE , I CONTACTED GENERAL AND VANDERGRIFF CHEVORLET

PASSENGER SIDE WINDOW EXPLODED. WE WERE DRIVING ON AN OPEN RURAL HIGHWAY WITH NO VEHICLES NEAR US IN THE AFTERNOON. THE WEATHER WAS ABOUT 75 DEGREES AND SUNNY. ALL WINDOWS WERE UP AND THE A/C WAS ON. WE HEARD AN EXPLOSION WHICH SOUNDED LIKE A TIRE BLOWING OUT AND THE PASSENGER SIDE FRONT DOOR WINDOW HAD BLOWN OUT. WHEN WE PULLED TO THE SIDE OF THE ROAD, YOU COULD SEE THAT THE REMAINING PARTS OF THE WINDOW WERE ANGLED OUTWARD SLIGHTLY AS IF THERE HAD BEEN PRESSURE FROM INSIDE THE SUV PUSHING IT OUT. FORTUNATELY, VERY LITTLE GLASS CAME INTO THE CAR AS IT WAS ALL BLOWN OUTWARD. WE WERE DRIVING THE SPEED LIMIT ON CRUISE CONTROL (70MPH). AS THERE WERE NO NEARBY VEHICLES OR PEOPLE ON THE SIDE OF THE ROAD, ROAD DEBRIS WAS NOT THE CAUSE OF THIS. ALSO, A CLOSE REVIEW OF THE VEHICLE SHOW NO MARKS FROM ANY EXTERNAL DEBRIS.