There are 4 owner-reported brakes complaints for the 2020 Chevrolet Traversein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
2020 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKE PEDAL. THE CONSUMER STATED 3 TIMES SINCE THE PURCHASE OF THE VEHICLE, THE CONSUMER'S FOOT SLIPPED UNDER THE BRAKE WHEN ATTEMPTING TO REVERSE.
WHILE DRIVING AT SLOW SPEED AFTER RELEASING THE EMERGENCY BRAKE THERE IS A SQUEAK COMING FROM THE REAR OF THE VEHICLE. IT FEELS LIKE THE BRAKE STAYS A BIT ENGAGE
DRIVING AT LOW SPEED THROUGH PARKING LOT. FELT A SNAP UNDER BRAKE PEDAL. IMMEDIATELY KNEW SOMETHING WAS WRONG. COASTED AT LOW SPEEDS TO OPEN AREA AS BRAKE PEDAL WAS NOT WORKING. EXITED NOTED BRAKE FLUID EVERYWHERE AND WHAT APPEARS TO BE A BRAKE LINE HANGING UNDER CAR. CAR TOWED. CURRENTLY AT DEALER. HAVE PICTURE. UNABLE TO UPLOAD.
BRAKE FAILURE ON A 2 DAY OLD CHEVY TRAVERSE SEQUENCE OF EVENTS . . . 1.I PURCHASED A CHEVROLET TRAVERSE FROM LAWRENCE CHEVROLET ON TUESDAY, JANUARY 14, 2020 AND TOOK DELIVERY AT ABOUT 5:00PM. 2.WHILE MY WIFE WAS DRIVING ON THURSDAY, JANUARY 16, 2020, WE EXPERIENCED A LOW SPEED BRAKE FAILURE. THIS OCCURRED WHILE ON THE WAY TO DULLES AIRPORT AT ABOUT 6:00PM. THE BRAKES WERE SLOWLY APPLIED AND THEY DID NOT RESPOND. THE BRAKES WERE THEN PRESSED HARD AND THEY DID NOT RESPOND. I (MIKE) REACHED OVER TO TRY SHIFTING THE CAR INTO PARK BUT WAS UNSUCCESSFUL AND THE CAR DRIFTED AT A VERY LOW SPEED, 'A WALKING SPEED,' AND INTO THE BACK OF A TRACTOR TRAILER. WE HAD VERY AMPLE SPACE TO STOP HOWEVER THE BRAKES SIMPLY DID NOT RESPOND. MINIMAL DAMAGE OCCURRED TO THE VEHICLE'S FRONT. I IMMEDIATELY CHECKED TO SEE IF SOMETHING WAS IN THE WAY OF THE BRAKES PEDAL (A FLOOR MAT OR OTHER OBSTRUCTION) AND THERE WAS NO OBSTRUCTION. I COULD SEE, AND I AM CERTAIN, THAT HEATHER HAD HER FOOT ON THE BRAKE PEDAL. 3.GLENDA (ONSTAR/GM) ESTABLISHED CASE NUMBER 9-5760767809 AND SET UP A TOW TO OURISMAN CHEVROLET OF ROCKVILLE, MD. 4.I WAS GREETED BY ROBERTO (SERVICE MANAGER?) AND HELPED BY BOTH ROBERTO AND ALLEN KRUM (ASSISTANT SERVICE MANAGER). THEY ALSO TOOK DOWN A DESCRIPTION OF THE INCIDENT AND THEY GAVE ME A RENTAL CAR. OF NOTE, THEY SAID THAT SOMEONE OUTSIDE OF THE DEALERSHIP (A GM REP?) WOULD BE COMING TO LOOK OVER THE CAR.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026