NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2025 Chevrolet Traverse. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Purchased new 25 Traverse. Driving from AR to OK, stopped at a store, parked car. Upon returning to car, start ignition and red "BRAKE" light illuminated as well as ABS, Traction control and forward collision icons all lit. "Service brake assist, service esc, rear auto brake and park assist unavailable" warnings all show on the dash. Vehicle had 2747 miles at time this occurred. Systems check on dash showed all tires not registering on the vehicle and the vehicle icon illuminated orange. Vehicle needed to "relearn sensors." Vehicle has several clicking noises in the dash after shutting off. Vehicle brake pedal clicks when depressed at low speeds (as in driving in a parking lot) These noises and issues were not occurring prior to this vehicle stopping at the 2747 miles. Vehicle is unsafe to drive as this is the main stopping system, we were 300 plus miles from home when this happened.
Brake master cylinder ECU failed. Illuminated warning lights for BRAKE, FRONT END COLLISION AVOIDANCE, ABS, and ELECTRONIC STABILITY CONTROL. Took the vehicle to dealership and was told about the part failure. They advised that there was no ETA on parts that are on backorder. The codes were removed and the warning lights went off, but came back on the next day. I was told that the vehicle was drivable, but they could not guarantee my safety. The dealership had no loaners so I had no choice but to drive the vehicle home.
Our 2025 Chevrolet Traverse experienced a brake system failure on July 17th. We took the vehicle into the shop with the following errors on the screen: Service brake assist Service ESC Forward collision system unavailable My wife and children were in the car when the incident occurred. We have a 20 minute drive, through traffic, to the nearest dealership. At any point, the brakes could have completely failed. The problem is active as the car still remains at the dealership, Alan Jay Chevrolet of Wauchula. The vehicle has not been inspected by the manufacturer, but by the qualified service staff at the dealership.
I star failed and I could not use any of my lane assist. All features quit working that were to help me with other cars approaching failed. Radio quit work it working. Battery in car needed to be replaced and car needed to be jumped started. Curse control did not work. Had less than 2000 miles on car. Safety features in car quit working.
On July 16, 2025, with 4,514 miles on the odometer, the dashboard displayed warning messages for “Service ECS” and “Service Brake Assist,” along with illuminated indicators for BRAKE, ABS, and Traction Control. At 4,598 miles, the master cylinder was replaced. However, after installing a new brake master cylinder, power brake booster, and Electronic Brake Control Module, the brakes failed. As a result, an independent certified dealer had to reinstall all components to address the issue.
I started my Traverse and the brake light, forward collision alert, brake assist, stability control lights came on. The warning messages to service ESC, and service brake assist also came on. I have 2182 miles on my vehicle. No warning of anything wrong before this happened. It is available for inspection. It was towed to the closest dealership who determined the master cylinder needed replacing. I did not drive it due to warnings the brake systems were not functioning properly. Could have caused a wreck if they did not work. It has since been towed to the dealership it was purchased at awaiting their diagnosis. The first dealership said the master cylinder is on backorder with no ETA.
After owning the vehicle for 13 short days, the check engine light came on and a message appeared indicating the vehicle could not be put in reverse due to unsafe vehicle condition. The vehicle just hit 500 miles at this time. Brought vehicle to the dealership 7/14 and it is still there diagnosed with needing a valve body for the transmission which is on back order and no estimate on when it will be available.
Car with only 3900 miles brand new after 3 months the braking system, collision system, parking assist, ABS and brake lights appeared on dashboard, at the dealer since 07/14/2025, I was suggested not to drive the car. Same day called GM customer service and opened a case, the dealer gives me a rental car to use until the repair is finished. At the end of the same week I called again GM customer service asking about news and the parts was back ordered, they told me to wait 5 business days for a possible repurchase or for any updates for parts. Today 07/31/2025 I called again GM and they said that the parts were shipped but they didn’t had the tracking number, I called my dealer and the parts are in back order without eta.
Parked the vehicle a Saturday evening went to get into it Sunday morning and the dash was lit up with abs light, service ESC, traction control, check engine light. Called the dealership I bought it from to tell them what was going on, brought it in on a Monday evening to be looked at Thursday. Was called to be informed the master cylinder went bad. Was told by the service manger part would be in to be fixed Wednesday. Wednesday came and gone with no call, finally got a call Thursday evening that the part did not arrive and NOW they have no ETA on the part.
The master brake cylinder failed around the 1600-mile mark. It seems to be occurring on 2025 Chevrolet Traverse and Buick Enclave models. GM has no ETA on replacement parts. I took it to a nearby dealer service center (Dave Kirk Chevrolet in Crossville, TN), and they diagnosed the issue. I took it to a second dealer (Murfreesboro Chevrolet Buick GMC in TN), and they diagnosed the same issue. The vehicle is now sitting in the dealer's lot with no ETA on a replacement part.
This vehicle had 19500miles on it when we picked it up at the airport rental agency. It was 2WD model. We used it for 2200 miles on a family vacation and 95% of this was interstate highways. Smooth road surfaces. The travel conditions were sunny hot, dry. There were 6 passengers and a decent amount of luggage. Rear cargo area still had foot or more of space though so it was not stuffed like for a beach trip. At one point after getting on the highway from on ramp, there was a horrible sound. It got louder and louder quickly and caused us to panic. My husband looked in all the mirrors. He said it sounded like a Peterbilt semi was barreling down on our ass. But there was none in the mirrors. He quickly let off the gas pedal during this and the sound went away. As we sped up again though, it did the same thing and this time even louder. Starting around 72mph. Something was resonating in the body or powertrain of the car and it seemed like it was about to come apart! We did a check quickly, all of the windows were completely up, the AC was on. The radio was off. He slowed back down, the sound went away. But for 3rd time of trying to reach 75mph, the whomping sound came back and was so intense, it was debilitating and he almost could not hear me talking. We didn't know what to do. He braked immediately to pull off to the side. On a busy highway. After we stopped he got out to look at the tires but we did not a have tire pressure gage. They seemed perfectly normal. He looked under car, in wheel wells, opened the hood with the engine running, shook the car from side to side. Nothing was found loose or hanging down. After this, we could hear the same type of sound at 54mph, 60mph, and between 72-77mph , it all came down to what RPM and gear the transmission was in. This seems like a total design flaw in the chassis or power train. We told the rental agency that no one should be using or buying this car until the issue was fixed.
Master cylinder failure
I purchased a 2025 Chevrolet Traverse and experienced a complete failure of the master brake cylinder approximately two months after purchase. The brake system failed as I was operating the vehicle, creating a significant safety hazard. Fortunately, no accident occurred, but the car became unsafe and was in the dealership service center for 5 weeks awaiting repair. This failure occurred with very low mileage and without warning. I am concerned that this may be a manufacturing defect or part of a wider issue. The extended service delay also caused major inconvenience and out-of-pocket expenses. I am submitting this complaint so the NHTSA can track similar reports and investigate if necessary.
While driving the vehicle a brake assist and service ESC fault occurred. It flashed on the dashboard. The issue just appeared with no prior warning. This made the brakes very difficult to engage and control. I was driving 50+ MPH down a congested road and almost collided with vehicles in front of me stopping for a traffic light. I had my wife and two small children in the vehicle with me. I made it to a place of business and turned the vehicle off. It would not restart and had no power. It was towed to the dealership. The issue has occurred on two other occasions. Once about a month prior. The vehicle was able to restart and the fault was gone. The first time this happened was right after I purchased the vehicle. It had 500 miles on it. It was serviced by the dealership who replaced the master brake cylinder. The vehicle does not feel safe to drive due to the issue. You loose control of the brakes with no prior warning.
Master cylinder failure per Chevy shop. Dash board ESC alert with immediate service needed. No obvious symptoms prior to warning dash alerts. part is delayed no ETA
As I was driving my 2025 Traverse Z71, at 2180 miles, different lights popped up on the dashboard. I was backing out of my garage when it happened. Lights were ABS, BRAKE, Electronic Stability Control, and pre-collision warning light. Also notifications for Service Brake Assist and Service ESC also came on. The dealer had me drive it to their shop 25 miles away. After inspection, the Chevrolet service department said it was unsafe to drive my Traverse. The part they needed to replace was the Master Cylinder/Brake System Control Module. Unfortunately the part was on backorder and they did not have a loaner I could borrow. I turned in my vehicle Wednesday, June 25, 2025. I got my Traverse back Thursday, July 24, 2025. It was very close to 30 days and I would have followed guidelines for lemon law in state of WI. When I picked up the vehicle, there were several other Traverses waiting on the same part. As of now July, 30th, vehicle is in working order.
My Traverse prompted me to do an update - I did- and all my cameras stopped working- took to dealership - they tried to do a Manuel update and locked up the whole system- and the USB’s stopped working - 4 weeks later waiting on new system and no answer in site for when parts will be in - contacted GM and they escalated issue - told to be patient - just made my 3rd payment - I want a new car not a traverse - want them to buy back their lemon - after reading all the issues shame on GM for ignoring all these complaints
We purchased this 2025 Chevy Traverse on 6-13-2025. The dash goes dark/blank thus not allowing me to know the speed, amount of gas nor any information on the driving including driver assist measurements. I have taken the car in twice with no satisfaction. I received it back on Friday - 8/22/2025 and within 3 miles the screen was blank again. This makes the vehicle unsafe and dangerous.
While using self driving on a decided highway I came up on a slower moving vehicle. I was at a 65 mph speed. The turn signal for a left turn came on. My vehicle changed lanes to pass. As I got along side the other vehicle it increased speed. We were then side by side at the same speed. I waited to see what my vehicle was going to do. It then turned on the right turn signal. I believe if I didn’t grab the steering wheel my vehicle would have turned into the other vehicle. Clearly the sensors didn’t detect the car next to me. Thank you for considering this.
Brake light, ABS light, Forward collision light and Traction control light all come on when the car was started. Had to be towed to Woody Folsom dealership in Baxley, GA and is currently still there. Was told it was the brake master cyclinder and it is on nationwide backorder. The part came in this week and they put it in and could not get the car to program. They are waiting for another brake master cyclinder to arrive. So I am at 8 weeks of the car being down and in service at the dealership with no estimated date of when and if it can be fixed. I have received Onstar notifications that says A critical issue with the engine and transmission system in your 2025 Chevrolet Traverse has been detected. The battery in your 2025 Chevrolet Traverse is critically low.
On 6/18/25 vehicle started displaying "Service braking system" and "service electronic stability control" warnings along with warning chimes and various malfunction indicator lights. Malfunction Indicator Lights included service brakes, ABS, and ESC. Vehicle taken to dealer service department on 6/18. Service department has replaced the battery and brake assist module, but the problem persists. GM says to replace the brake master cylinder, but no parts are available. Dealer has impounded the car as a safety concern and has provided a loaner vehicle. Because this involves the service brakes it is a safety concern.
While driving my 2025 Chevy Traverse with under 2,000 miles on the odometer, multiple brake-related warnings suddenly appeared on the dashboard, including: Service Electronic Stability Control, Brake Assist, Brake System Warning, and Anti-lock Brake System (ABS). I brought the vehicle to the dealership for diagnosis, where the issue was confirmed. However, I was informed that the replacement part is currently on back order, with no clear timeline for availability. I immediately contacted GM for assistance and was informed that the issue was due to a defective Brake Master Cylinder (part number 85762161). After further research, I discovered that a defective master cylinder can result in partial or complete brake failure, posing a serious safety risk. Given the extremely low mileage and the critical nature of the affected component, I believe this issue warrants investigation. I am concerned that similar failures may be occurring in other 2024–2025 Chevy Traverse vehicles and could lead to dangerous situations if not addressed promptly.
Vehicle has 4k miles, sudden loss of power at highway speed, rolled to right lane and fortunately had an exit close by. Engine runs and revs fine, could not engage gear (neither D or R), stuck in P. Vehicle had to be towed. Repair took almost 3 weeks, dealer reported trans fluid leak and multiple trans pump bolts loose.
On June 10th I drove my vehicle to work downtown Cleveland (no issues). Got home around 1 pm and had to leave at 3:30 to get my daughter from school. As I got in my vehicle I started to go in reverse and received all of those notifications and my brakes went completely out and I had to slam it to the floor to stop it was so scary and I thank god I wasn’t on the road or with my children!! I called the dealership the next day and they finally had my vehicle towed on the 12th of June. Once my car was there “the error messages disappeared and it was fine”. I did not feel safe taking the car back so they kept it another day and had the technician driving it around, still nothing until he washed the vehicle then it happened. After doing a ton of my own research others have stated the 2025 traverse has the same issue and they had to get the master cylinder replaced so I mentioned this to them at the dealership. The lady called me back and said I was right. They put me through Hertz for a rental and I found out today they didn’t even order the part until the 20th. This is very frightening and should be a recall immediately! I can’t imagine if I was driving 70 mph and this happened I could’ve died or killed someone else!
The contact owns a 2025 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, there was an abnormal metal-on-metal sound coming from the front brakes. No warning light was illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The dealer lubed the brakes; however, the failure persisted, and the abnormal grinding sound had worsened. The vehicle was taken back to the dealer. However, no cause for the failure was found. The dealer lubed the brakes and informed the contact that the failure was common with the vehicle. The contact stated that the sound worsened. The manufacturer was made aware of the failure. The failure mileage was approximately 7,000.
Had lights on my dashboard when I turned it on the morning of 6/1/25. Brake light, traction, ABS, and forward collision. Cruise control also stopped working. Brake module needs to be replaced.
Onstar Telematics module failure. Zero connectivity with onstar in the event of theft or crash. Also causing loss of navigation, wifi, and supercruise. Cannot connect to gm app for vehicle updates or to start engine, or lock/unlock doors. Dealer syates the part is on back order with no eta.
The contact owns a 2025 Chevrolet Traverse. The contact stated that while driving 70 MPH during a road trip, the ABS warning light illuminated upon depressing the brake pedal. The contact stated that the messages "Control Module Performance Warning" and "Forward Collision Alert System" were displayed. The contact continued driving, and the brake pedal and steering wheel became stiff. The vehicle was pulled over to the side of the road and restarted. The message "Do Not Drive the Vehicle over 62 MPH" was displayed. The vehicle was taken to a dealer, where it was partially diagnosed that the brake plunger motor temperature was too high, and there was a braking performance failure. The dealer reset unknown sensors, and the contact and his family drove to the destination. The vehicle was taken to another dealer, where it was diagnosed that the brake master cylinder had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 913.
The transmission system on my 2025 Chevrolet Traverse began showing signs of failure approximately 2–3 months after purchase. Symptoms include erratic shifting, gear hesitation, and sporadic power loss while driving. Although the issue was promptly reported to Chevrolet headquarters, I was unable to bring the vehicle to the dealer earlier due to the lack of available loaner vehicles. The car is now at the dealership and has been there for nearly three weeks without any updates or contact from the service team. The transmission is available for inspection, and documentation of the issue exists. The malfunction has created safety risks during normal driving, including delayed acceleration when merging into traffic and unexpected gear disengagement at speed. These conditions compromise vehicle control and increase the likelihood of a collision. Additionally, the vehicle produces a persistent squeaky noise from the accelerator pedal during operation, which could indicate underlying mechanical stress or a deeper linkage issue. The sound is both distracting and concerning, especially during highway driving or sudden acceleration attempts.
Transmission went out on my way home at about 9,500 miles. It has been in the shop going on 3 months
Four weeks after purchasing the vehicle the anti-lock brakes light, traction control and forward collision lights all came on. I took it to the dealership and was told this is a known issue with the master cylinder. My car was there for 13 weeks.
I JUST bought my car brand new 3 weeks ago. Yesterday as I was driving, my whole brake system just went out. About 6 lights came on the dash and maintenance was flashing. I got it to the nearest Chevy dealer and the Master Cylinder is bad. On A BRAND NEW CAR. A cylinder should last the lifetime of a car…not 3 weeks. The car is not drivable and I am told the parts are back ordered until the end of July. What if my children were in the car when this happened or if I was going 60 mph?? Unacceptable and someone needs to be aware of this!
Car has 1200 miles on it. Turned on and dash lit up with warnings. Took to dealer who confirmed the master cylinder is bad & must be replaced. Worse than that—it is back ordered and I am currently given an estimate of July for the replacement part. Hadn’t even made the first payment on my brand new vehicle before it had to be taken in and now I am without it for an unforeseen amount of time.
Beginning in May 2025, my 2025 Chevrolet Traverse began exhibiting a false “rear liftgate open” condition when the liftgate is fully closed. This defect triggers a continuous audible alarm that occurs before every drive and persists for the entire duration of the drive, stopping only when the vehicle is turned off. As a result of this defect, the rear windshield wiper and washer are disabled, eliminating rear visibility during rain and snow. The vehicle alarm system also cannot be armed, creating a security risk. The continuous alarm causes significant driver distraction, and the loss of rear visibility impairs safe operation of the vehicle, particularly in adverse weather. Minor children are frequent passengers, and the defect has occurred while they were in the vehicle. The vehicle has been presented to an authorized Chevrolet dealership on four separate occasions for the same issue. Multiple repair attempts, including diagnostics, software updates, component replacement, and latch assembly replacement, have failed to correct the defect. Because the alarm cannot be armed, the vehicle was left unsecured and was subsequently broken into, resulting in theft of personal property. General Motors has been notified and declined repurchase, directing me back to repeated diagnostics despite the unresolved safety-related defect. Problem Category: Electrical System Visibility / Wipers Warning Systems Vehicle Safet
1. Transmission leak. Car towed to dealer on 5/1/25 still there with no resolution. 2. Transmission fluid sprayed from under car which could get on the brake rotors and exhaust system. 3. Confirmed by dealer and GM service 25-NA-001 Transmission Fluid Leak Near Torque Converter dated 3/13/2025. GM shows that the repair should take 13.7 hours. 4. No only by dealer. 5. No warnings or symptoms. After a 100 mile trip we found Transmission fluid leaking in our garage floor. Had the car towed to the dealer on 5/1/25.
Vehicle electronic rearview mirror continues to turn blue during operation and show an animation to flip back to normal mirror of mode. Dealership has looked at and stated known defect no current solution to fix concerns have been noted, but there is nothing to be done. Main touchscreen continues to glitch during operation, causing distracted driving dealership has looked at and stated concerns have been noted, but there is nothing to be done. It is a know defect.
One day My husband went to work and the antenna fin was attached, he came back home and it was no longer there . We do not car wash my car since its brand new. We hand wash it our selves there should be zero reason for that to come off. Apparently is a very common problem in the 2025 traverse. I joined a Facebook group and over 40 people had the same issue.
Rear cross traffic alert system not working. No alerts when backing up and oncoming traffic
Purchased car Tuesday, Thursday night upon pressing the start button all power went out on car. Driving to dealership to have car looked at vehicle shutoff completely at traffic light. Vehicle restarted then two miles from dealership car had multiple warnings and brakes completely went out. Managed to get car off the road safely, currently awaiting tow.
the car had a faulty door that would stick intermittently since the day we purchased it (march 10, 2025) and wouldn't open unless forced. we reported the issue on march 23rd to our sales rep (jorge) and didn't act upon it until two months later when it wouldn't open at all. upon bringing it into the shop on may 27th it was determined that there was a faulty latch. they also discovered that the brake light was on and the car was in need of multiple components - master cylinder, the adapter and the reservoir. we have had a rental car since 5/27/25 and yet to receive our car back.
Owned brand new vehicle for 48 hours. Fuel injector failure on cylinder 4 at 120 miles on the dash. Check engine light was on. Vehicle is currently at dealership. Engine unreliable/unsafe. Dealer confirmed. Dealer stated up to 10 days waiting on parts. Unknown if further damage has been caused. Wife states vehicle had a rough idle. Diag code P0300, P050D.
I rear ended a car on 3/12/25, and my automatic emergency braking system light was on at the time. When my car was returned to me, I set the braking system off, so the light was still on, but when I tried to turn the system back on in June, the light came on and told me I needed to get it serviced. As it wasn't a priority to have the automatic emergency braking system, I didn't take my car into the dealership until August 18, when 3 more dashboard indicators came on. The dealership stated they would be waiting on a part for my brakes, but it is on national backorder, with no ETA. It has been in the shop for over 4 weeks (it was dropped of 8/18, but lights came on 8/10).
When putting my vehicle in park it jumps forward about 1 foot. This happen about 70% of the time when I shift into park. Also, my vehicle will brake randomly while driving. This happened one time on the freeway where my car came to a complete stop, luckily there was no one driving close behind me. More often this occurs while backing out of my driveway. My vehicle is available for inspection at any time. These problems are concerning because if my car jumps forward after being placed in park, I could potentially hit a vehicle parked in front of me or a person walking by. The braking while driving is very scary, especially since I was on the freeway and it could've possibly resulted in a serious accident. I took my vehicle to the dealership, and they had it for several days. When I picked it up, I was told that they were unable to recreate the issue of the car jumping forward. Regarding the braking while driving I was told that "a bulletin had been issued for this problem but since there is currently no fix, we advise the safety features be turned off." The mechanic then went on to say, "I'm unable to turn these features off because it would be a liability, but I can show you how." I spoke to the head of the service department the next day because I am scared to drive my young children around in this vehicle and was told that the braking sensors are just sensitive. At this point I'm not driving the car for safety reasons. No messages come on when the vehicle jumps forward after parking. When the vehicle brakes completely while driving I've seen the message saying once "obstacle detected" but other times I've been so startled I don't look at the dash, I'm more worried about getting hit in that moment. I did notice my seat vibrate every time this has happened. This all began shortly after buying my vehicle in February 2025.
The contact owns a 2025 Chevrolet Traverse. The contact stated that immediately after purchasing the vehicle, the vehicle experienced several electrical failures, including the On-Star module malfunctioning. The On-Star module was replaced twice. During the failures, the cruise control feature became inoperable, and the computer updates were not received. Additionally, the battery became drained several times, and the vehicle needed to be jump-started. The contact also indicated the shark fin antenna had ejected from the vehicle while driving. The vehicle also abruptly stopped while driving on several occasions, and while driving, there was an abnormal metallic scraping sound coming from the engine compartment. The radiator hose had failed, causing coolant to leak from the vehicle. The hose was replaced, and the vehicle was repaired. The manufacturer was notified of the failures. The failure mileage was 44,000.
Brand new Traverse with 3,600 miles on it started leaking transmission Fluid. Was told by dealership it was a slow leak and it was ok to drive while waiting for parts to come in. 12 hours later while wife was on highway coming home from work check engine light came on and vehicle went into low speed mode. My wife was able to drift off the highway and come to a stop. There was a puddle of red fluid under the vehicle and the undercarriage and rear of vehicle were covered in transmission fluid. It was towed to dealership on 02/14/25 and we are still awaiting status of the repair.
Vehicle leaked a large amount of transmission fluid because it had loose pump bolts per a GM/Chevy bulletin. The vehicle has shifting problems and vibration issues. The vehicle has done in multiple instances phantom braking. It has happened while parking and while exiting praking spaces and once on the Florida state road 924. Driver was able to maintain control of the wheel and avoid a collision.
Hi, I purchased a 2025 Chevy Traverse High Country back at the end of November. It only had 2200 miles on it when my transmission started slipping. I was really enjoying this SUV too. On January 13th I noticed something weird happening when I would accelerate. When I would accelerate if felt like my tires were slipping on ice followed by a jerk. I knew it wasn't ice after accelerating at each stop. This worried me because my 10 month old son was in the vehicle with me. I was worried it was going to stop mid traffic. I drove it home and called the dealer and asked them to get me a loaner ASAP because the Traverse felt unsafe to drive. Luckily I got a loaner that same evening after dropping it off. When I returned home I saw the tranny leak on garage floor. A large reddish pink puddle. It's been in the shop since Monday. The Service department is trying to find parts to repair it. According to them they won't be available from GM until February 28th, unless they find it elsewhere. According to them it needs two bolts that are backing out of pump causing it to leak. Cars been in the shop now 11 days and counting. This is a big safety concern that needs to be made aware of to the public. People are purchasing this vehicle without knowing there's possible issues with the transmission. There definitely needs to be a recall on this transmission until they figure which ones are affected by this problem.
I was driving down the interstate in 3 lane traffic at approx. 70MPH. Car had 1,700 miles on it at the time. Engine abruptly reduced power and the RPMs shot up to 6000. It was a struggle to not get rear ended and get to the shoulder. With cars on either side this could have been a very different outcome. Upon getting to the shoulder the car would no longer go into gear. Dealer diagnosed it as a transmission failure and would need a new transmission. There was transmission fluid all under the car.
The contact owns a 2025 Chevrolet Traverse. The contact stated while driving at approximately 70 MPH, the RPM revved up to the "RED Zone". The contact stated that the accelerator pedal was not depressed at the time of the failure. The contact stated that the "Check Engine" and "Reduced Speed and Traction" warning lights were illuminated. The contact stated that the vehicle was losing motive power. The contact pulled off the highway turned off and restarted the vehicle. The contact stated that the vehicle was able to shift to drive (D); however, the vehicle was hesitating while accelerating. The contact stated that while shifting into gear the vehicle jolted. The contact stated that the check engine warning light was illuminated. The contact had driven the vehicle back to the residence and became aware in the morning that there was a puddle of transmission fluid underneath the middle of the vehicle. The contact had taken the vehicle to a local dealer. The vehicle was not yet diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 3,000.
Passenger side window shattered with the cold.