2018 Chevrolet Trax Complaint Log

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT STATED THAT THE VEHICLE'S DOOR LOCKS WOULD UNLOCK AND LOCK SUDDENLY. THE FAILURE OCCURS INTERMITTENTLY. THE CONTACT STATED THAT WHEN THEY ENTERED THEIR VEHICLE AND WHILE STARTING, THE VEHICLE'S HORN SUDDENLY ACTIVATED AND CONTINUED TO MAKE NOISE FOR APPROXIMATELY 3 MINUTES AFTER THE CONTACT HAD REPEATEDLY PRESSED THE HORN IN HOPES TO DEACTIVATE IT. THE CONTACT STATED THAT WHEN THEY STARTED THE VEHICLE AFTERWARDS, THE FAILURE REOCCURRED. THE CONTACT STATED THAT THE VEHICLE WAS EMITTING A BURNING ORDER FROM THE HEATING/AC COMPARTMENT. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER (SERPENTINI CHEVROLET OF WILLOUGHBY HILLS 2810 BISHOP RD, WILLOUGHBY HILLS, OH 44092; (440) 701-5417) WHO WERE UNABLE TO IDENTIFY OR DUPLICATE THE ISSUES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE AND OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 25,600.

AUGUST 2020 AT ABOUT 20K MILES TOOK VEHICLE IN FOR OIL CHANGE AT DEALER. ADDED RECOMMENDED TIRE ROTATION. EVERYTHING IS FINE. I INQUIRE ABOUT THE RECAL ON THE LOWER CONTROL ARMS AND PARTS WILL BE ORDERED AND SHOULD BE CALLED. NO CALL! MAY 2020 - TAKE CAR BACK TO DEALERSHIP FOR CODE REGARDING THE TURBO CHARGER (WHICH NEEDED TO BE REPLACED BECAUSE WASTEGATE WAS STICKING) THEY ALSO WERE FINALLY ABLE TO INSTALL LOWER CONTROL ARM PARTS THAT THEY NEVER CALLED ME ABOUT. THIS IS ABOUT 30K MILES. DEC 31, 2020 AT ABOUT 36K MILES I TAKE IN FOR OIL CHANGE AND TIRE ROTATION. I AM NOW BEING TOLD MY LEFT FRONT WHEEL STUD IS CROSS THREADED AND I HAVE UNEVEN WEAR AND REQUIRE AN ALIGMENT. I'M ASSUMING THEY DID NOT ALIGN MY CAR WHILE INSTALLING THAT PART FROM THE RECALL AND THEIR TECH CROSS THREADED THE STUD ON MY WHEEL. I WILL BE GOING BACK TOMORROW BECAUSE THIS WAS NOT A PROBLEM UNTIL THEY INSTALLED THE NEW CONTROL ARM WHICH WOULD REQUIRE THEM TO TAKE THE TIRE OFF. I'M VERY FRUSTRATED BECAUSE THEY WERE ALREADY TRYING TO PUT THE BLAME BACK ON ME, HOWEVER, THEY ARE THE ONLY PEOPLE THAT HAVE MOVED THE TIRES. I TRULY HOPE GUARANTY CHEVROLET IN SANTA ANA, CA DO RIGHT BY ME AND TAKE CARE OF SOMETHING THAT COULD HAVE ONLY BEEN DONE ABOUT 6K MILES AGO AT THERE SERVICE SHOP.

IT HAPPENED 3RD TIMES NOW. FIRST 2 HAD BEEN REPLACMENTS AND NOW I HAVE TO RETURN IT TO FIX IT FOR 3RD AIRBAG

MY 2018 CHEVY TRAX DASHBOARD WENT BONKERS. THE DIGITAL SPEEDOMETER ON THE RIGHT SIDE OF DASH WENT BLACK THEN AS I WAS DRIVING ALL THE EMERGENCY LIGHTS, OIL, ENGINE, DOOR OPEN, TIRE, ABS, BRAKE, BATTERY, STARTED GOING ON AND OFF, AND THE ANALOG SPEEDOMETER DIAL WOULD WOULD GO ALL THE UP AND ALL THE DOWN AND THEN GO BLACK. THIS IS VERY SCARY WHEN DRIVING, BECAUSE YOU CAN'T TELL HOW FAST YOU ARE GOING. IT HAS HAPPENED ON REGULAR SURFACE ROADS AND THE HIGHWAY. I WAS USING BLUETOOTH, WITH MY PHONE PLUGGED IN TO THE CAR LIGHTER THING AND A USB AND I HAD GOOGLE MAPS AND SPOTIFY GOING THROUGH MY CAR RADIO. THIS HAPPENED IN OCTOBER 2020 AND THE RADIO WAS REPLACED. IT HAPPENED AGAIN ON NOVEMBER 30 2020. I RECORDED A VIDEO AT A CORNER NEAR MY WORK. I MADE AN APPOINTMENT FOR DECEMBER 3. AT MY APPOINTMENT, I SHARED THE VIDEO WITH THE SERVICE PERSON TO PROVE I AM NOT A CRAZY, HYSTERICAL PERSON. THE SERVICE TECH COULD NOT REPLICATE THE ISSUE AND EVEN HAD THEIR TECH TALK TO GM ENGINEERING TO DISCUSS THE ISSUE. I GOT MY CAR BACK ON JANUARY 4, 2021, BUT IT WAS NOT FIXED. I AM AFRAID TO DRIVE MY CAR.

THE SERVICE AWD DRIVE WARNING LIGHT CAME ON 26,206 MILES>HAPPENED WHILE DRIVING. INTERMITTENT

AIR CONDITIONING WENT OUT PREMATURELY LEAKED AND IS BLOWING HOT AIR

ON 2/17, I PURCHASED A 2018 CHEVY TRAX. THE ENGINE LIGHT CAME ON 12/20/19 THEREFORE I TOOK IT TO THE DEALERSHIP. THE DIAGNOSTICS REVEALED TWO PROBLEMS BUT ONLY ONE WAS COVERED UNDER THE WARRANTY. PROBLEM 1. TURBO LEAKING AT JOINT TO INLET COUPLER (COVERED). PROBLEM 2. OXYGEN SENSOR DEFECTIVE (NOT COVERED). I HAVE 63,676 MILES ON MY TRAX AND I WAS TOLD THAT THE WARRANTY EXPIRED AT 60,800 MILES ON THE OXYGEN SENSOR. MY CAR IS ONLY 1,400 MILES OVER THE WARRANTY AND I AM EXPERIENCING SO MUCH PROBLEMS. ALSO AT TIMES WHILE DRIVING THE VISUAL SCREEN GOES BLANK THEREFORE THE RADIO AND REVERSE CAMACA DOES NOT WORK. THERE WAS ALSO A RECALL ON THIS VEHICLE AND THE DEALER TOOK CARE OF IT FREE OF CHARGE. I AM SO DISAPPOINTED ABOUT MY VEHICLE BECAUSE IT IS NOT EVEN TWO YEARS OLD YET AND SO MUCH PROBLEMS. THIS CAR MUST BE A LEMON.

ID NUMBER 19V312

THE DASH AND RADIO HAS GONE OUT SINCE PURCHASING THE CAR 9/2018. I CALLED DEALER THEY SAID THEY AWAITING THE UPDATE FROM GMC. YET TODAY THIS HAVE I RECEIVED A UPDATE ON THE COMPUTER IN THE DASH. IT'S BEEN 14 MONTHS. THEY RADIO JUST SHUTS OFF AND WON'T COME BACK ON. I HAVE TAKEN IT TO SERVICE DEPARTMENT BY THE TIME I DROVE THERE THE RADIO CAME BACK ON. I HAD THE CAR SERVICED AND THE ALIGNMENT WAS OUT. NO ONE TOLD ME. I HAD TO LOOK AT THE SERVICE PAPERWORK MYSELF TO FIND THAT THERE WAS A RECALL ON THE CONTROL ARM WELD. I HAD THE RECALL FIXED IN 6/2019. ON 11/4/2019 I WENT TO GET IN MY CAR AND DRIVING AND THE BRAKES FELT LIKE THEY WENT OUT. THEN THE ABS LIGHT CAME ON AND SAID I NEEDED IT SERVICES. THEY DEALER STILL HAVE MY CAR AND IS STATING IT'S A WHEEL SENSOR AND NOT COVERED UNDER WARRANTY. A LIGHT OVER THE LICENSE PLATE BROKE AND I HAD TO HAVE THAT REPLACED. ONCE AGAIN THEY KEEP BLAMING CUSTOMER OR GMC FOR THE PARTS OR DEFECTS. YET MAKE CUSTOMERS PAY. THEY SAY THEY ARE AT THE MERCY OF THE PARTS DEPARTMENT. ALSO THAT I WANTED SERVICE BUT DIDN'T WANT TO PAY FOR IT. SO NOW THEY ARE TRYING TO CHARGE ME $200 STATING IT WAS HIT FROM DEBRIS WHICH MY CAR HADN'T LEFT MY DRIVE WAY IN A MONTH. I THINK THE WHEEL SENSOR MAY HAVE GOTTEN BROKEN WHEN THEY REPAIRS THE CONTROL ARM WELD IN JUNE. BUT ARE TRYING TO BLAME CUSTOMER FOR IT. SO IT'S NOT COVERED UNDER WARRANTY.*DT*JB

The contact owns a 2018 Chevrolet Trax. The contact stated that while the vehicle was receiving an oil change, the contact was informed that the suspension was fracturing and detaching and needed to be replaced. The contact was also informed that the rear seat pivot lock failed, and the passenger’s side control arm needed to be replaced. The vehicle had not been repaired. The contact stated that there was a knocking sound while turning. The contact stated that there was grinding sound coming from the vehicle while accelerating. The manufacturer was made aware of the failure and that the driver’s side control arm was repaired under NHTSA Campaign Number: 19V652000 (Suspension) after an inspection. The approximate failure mileage is 10,153. The contact stated that the left side had been replaced a while back under the recall. They were unaware that both sides were supposed to get fixed. The right side now needs to be replaced but the dealership will not perform the repair because the recall is now closed. The contact stated that the dealer finally agreed to inspect the vehicle and now the noise no longer exists due to a loose bolt.

Maher Chevrolet of St. Petersburg FL is refusing to fix a recalled item. They fixed the left control arm under warrantee in 2019. I brought it back the next day still hearing a noise and they said only the right side was bad and I was hearing a seat noise. I took their word for it although the noise never went away. Now 3 1/2 years and 10k miles later Tire Kingdom noticed that the left control arm was coming apart and was a safety problem. Maher said since they did one side the other side is no longer covered under warrantee and the would have to charge to fix it and wanted $150 just for a tech to look at it and tell me if that was the problem. Tire Kingdom couldn't help seeing the problem doing an oil change and gave me the info about the recall to contact Chevrolet about. My car has been sitting in my driveway for 2 weeks now waiting to see if a new or special recall can be issued. Mileage now is just under 20k. Next step will be the local news channel.

WHEN I'M AT A STOP AND TRY TO PUSH ON THE GAS IT FEELS LIKE IT'S STALLING OUT, I'VE ALSO HAD PROBLEMS WITH THE RADIO AND TURN SIGNAL, I'VE HAD THE RADIO SCREEN BE COMPLETELY BLACK BUT THE RADIO WAS PLAYING AND ON OTHER TIMES AFTER TAKING IT OUT OF REVERSE AND PUTTING IT IN DRIVE AND ACTUALLY DRIVING DOWN THE STREET THE TWO YELLOW MARGIN LINES STILL APPEAR ON THE SCREEN ACROSS THE RADIO STATION AND THE TURN SIGNAL SEEMS LIKE THE DEALER HAD TO REPLACE THE OVERHEAD LIGHT IN THE CAR BECAUSE IT DID NOT FUNCTION AS WELL, IT DELAYS WHEN I TURN IT ON IT TAKES A COUPLE OF SECONDS FOR IT TO ACTUALLY START FLASHING I'VE ALSO HAD A PROBLEM WITH THE EMISSION AND THEY TOLD ME IT WAS BECAUSE OF CHEAP GAS AND THEY REPLACED SOMETHING WITH THE EMISSION CONTROL AND IT FELT LIKE IT WAS DYING OUT BEFORE THEY FIXED IT AND IT STILL DOES. I BELIEVE SEPTEMBER 18TH WAS THE LAST TIME I TOOK IT IN FOR THESE PROBLEMS WHICH THEY COULD NOT FIND OUT WHY.

VEHICLE IS INVOLVED IN RECALL BUT DEALERSHIP IS FORCING MY DAUGHTER TO DRIVE VEHICLE IN THE MEANTIME. NO LOANER IS BEING OFFERED.

SUDDENLY STARTING TO RECEIVE "HOOD OPEN" WARNING WHILE DRIVING; HOOD IS COMPLETELY CLOSED. WHEN PARKED, ALARM STARTED TO GO OFF, TO ALERT THAT HOOD IS OPEN WHILE CAR IS SITTING IN DRIVEWAY; AGAIN, HOOD IS COMPLETELY CLOSED.

MY CAR WAS CALL BACK FOR A RE-CALL JAKE SWEENEY CHEVROLET HAD IT OVER A MONTH WHEN I RECEIVED IT BACK IT WAS SOMETHING WRONG WITH THE TIRES IF THEY HAD REPLACED MY TIRES WITH OLD TIRES THE TIRES I HAD IN THERE HAD A IRON SOMETHING IRON IN IT ALSO IS MAKING A LOT OF NOISE IS WAVING BACK AND FORTH IT'S VERY DANGEROUS TO DRIVE AND I'VE BEEN DRIVING IT WHEN I HIT A BUMP AND SWAYS OVER TO THE LEFT AND RIGHT SIDE OTHER PEOPLE'S SAFETY IS INVOLVED TO OF THIS CAR I'M FEARED FOR MY LIFE IT'S A 2018 TRACK AND WHEN I LOOKED UNDER IT WHEN THEY TOOK ME TO LOOK UNDER THE BOTTOM OF THE CAR AND HAD OLD PARTS ON IT WAS RUSTED AND OLD AND I DIDN'T KNOW ANYTHING ABOUT IT PLEASE HELP ME I LIVE IN CINCINNATI OHIO [XXX] IS MY ZIP CODE MY ADDRESS IS [XXX] CINCINNATI OHIO [XXX] PHONE NUMBER [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *TT

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIKE REED CHEVROLET (1559 E OGLETHORPE HWY, HINESVILLE, GA 31313, (855) 219-7194) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

LOWER CONTROL ARM RECALL. WAS INITIALLY TOLD THAT PARTS WOULD BE AVAILABLE IN 2-3 WEEKS. I AM NOW AT 5 WEEKS AND NO ONE CAN ADVISE AVAILABILITY OF PARTS. NO LOANER HAS BEEN OFFERED BY THE DEALERSHIP. AND THIS VEHICLE IS DRIVEN BY AN 18-YEAR-OLD SO I'M NOT CERTAIN IF THEY WOULD ALLOW HER TO DRIVE ONE ANYWAY.

I GOT NOTIFIED OF A RECALL AFFECTING THE LOWER CONTROL ARM OF THE CAR IN APRIL. ON JUNE 1ST I HAD AN APPOINTMENT AT DON MEALEY CHEVROLET (CLERMONT, FL) TO HAVE IT INSPECTED AND THEY FOUND THAT BOTH LOWER ARM CONTROLS OF THE CAR WERE AFFECTED. THEY CLAIMED TO NOT HAVE THE PARTS AND THEY WOULD BE ORDERED. I CALLED TO FOLLOW UP MULTIPLE TIMES AND WAS TOLD THEY STILL DIDN'T HAVE THEM. ON AUGUST 7TH I WENT IN FOR AN OIL CHANGE AND I WAS TOLD THE RECALL IS NOW 'DANGEROUS' AND THEY HAVE HAD PEOPLE IN LOANERS FOR UP TO 6 WEEKS NOW. THEY SAID THEY WOULD CHECK TO SEE IF THEY HAD THE PARTS THAT DAY. THE MAN SAID THEY DID AND THAT THEY WOULD REPAIR IT THAT DAY. HE THEN CAME BACK AND SAID THEY CAN'T FIND THE PARTS SO THEY HAVE TO GIVE ME A LOANER. NO ONE EVER CALLED TO SAY THAT MY CAR'S RECALL WAS DANGEROUS AND I SHOULD NOT BE DRIVING IT DESPITE THEM ALREADY DOING THE INSPECTION BACK IN JUNE. I NOW HAVE A LOANER AND NO IDEA WHEN THEY WILL REPAIR THE 'DANGEROUS' CAR I WAS DRIVING FOR MONTHS.

ON 7/11/19 I TOOK MY VEHICLE INTO THE DEALERSHIP BECAUSE I RECEIVED NOTIFICATION THAT MY CAR WAS UNDER RECALL. RECALL #A182202370. THE CAR WAS INSPECTED AND FOUND NOT TO BE IMPACTED BY THE RECALL AND I LEFT. ON 7/19/19 MADE A U-TURN IN AN EMPTY PARKING LOT, I HEARD A LOUD CRACK AND THEN HAD A HARD TIME STEERING THE VEHICLE. THE RIGHT-SIDE PASSENGER TIRE OF THE VEHICLE HIT THE CURB AND THEN THE TIRES WERE TURN SIDEWAYS. I CALLED AND HAD MY CAR TOWED BACK TO THE DEALERSHIP BECAUSE I ASSUMED THE PROBLEM HAD TO DO WITH THE RECALL. THE SERVICE MANAGER FROM THE DEALERSHIP CALLED ME TO INFORM ME THAT THERE WAS $2200 IN DAMAGE AND THAT THE RECALL HAD NOTHING TO DO WITH THE ACCIDENT, THEY SUGGESTED I CALL MY INSURANCE COMPANY. MY INSURANCE ADJUSTER WENT TO THE DEALERSHIP TO INSPECT THE VEHICLE ON 6/30/19, WAS TOLD THAT THE VEHICLE WAS NOT UDDER THE RECALL. AFTER NOT HEARING FROM THE DEALERSHIP I CALLED THEM ON AUGUST 2ND AND WAS TOLD THE VEHICLE WOULD BE READY ON 8/5 OR 6. PRIOR TO CONTACTING THE DEALERSHIP, MY INSURANCE ADJUSTER TOLD ME THAT THE DEALERSHIP RE-TESTED MY VEHICLE WITH A SPECIAL TOOL AND FOUND IT WAS INCLUDED IN THE RECALL AND THAT THEY WOULD BE REPLACING AT LEAST ONE OF THE LOWER CONTROL ARMS. I ASKED MY SERVICE DEPARTMENT CONTACT ABOUT THE RE-TEST AND THE REPLACEMENT OF THE LOWER CONTROL ARM AND SHE INDICATED SHE DIDN'T KNOW ANYTHING ABOUT A NEW TOOL AND THAT THE SERVICE DEPARTMENT MANAGER DECIDED TO CHANGE BOTH LOWER CONTROL ARMS AS A COURTESY AND SHE ALSO MAINTAINED THAT MY VEHICLE IS NOT UNDER RECALL. I WENT ON TO THIS WEBSITE TO FIND OUT THAT THERE IS 1 UNADDRESSED RECALL. I AM CONTACTING YOU BECAUSE I DON'T THINK I SHOULD HAVE TO PAY OUT OF POCKET FOR THIS REPAIR AND THAT THE DEALERSHIP IS NOT TELLING ME THE TRUTH ABOUT THE SAFETY OF MY VEHICLE. I AM A COLLEGE STUDENT AND NEED MY CAR TO GET AROUND AND IT HAS BEEN IN THEIR POSSESSION SINCE JULY 19TH.

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO VALLEY CHEVROLET (601 KIDDER ST, WILKES-BARRE, PA 18702, (570) 821-2772) WHERE IT WAS DIAGNOSED THAT BOTH LOWER CONTROL ARMS NEEDED TO BE REPLACED; HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER PROVIDED CASE NUMBER: 9-5407-849702. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). THE VEHICLE WAS TAKEN TO SUNRISE CHEVROLET FOREST HILLS (105-20 GERARD PL, FOREST HILLS, NY 11375, (718) 263-7700), BUT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,500.

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). CHEVROLET OF WAYZATA (16200 WAYZATA BLVD, WAYZATA, MN 55391, (952) 473-5444) WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE PROVIDED FROM THE MANUFACTURER FOR OVER THREE WEEKS. THE RECALL WAS ISSUED ON APRIL 18, 2019. THE MANUFACTURER WAS CONTACTED AND DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER STATED THAT THEY WOULD LET THE CONTACT KNOW WHEN THE PART WAS AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ROUTE 66 CHEVROLET (8130 E SKELLY DR, TULSA, OK 74129, (918) 663-2300), BUT WAS NOT REPAIRED BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THEY WOULD CALL THE DEALER AND ADVISE THEM TO PROVIDE A LOANER VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I TOOK MY CHEVY TRAX IN FOR THE RECALL AND WAS TOLD THE DRIVER SIDE NEEDED TO BE FIXED CAUSE OF THE RECALL IT WAS MAKING A HORRIBLE NOISE THEY SAID 1 WEEK TO GET THE PART IN I CALLED AND THEY SAID IT WOULD BE MONTHS THEN I WAS DRIVING AND IT POPPED AND VIBRATED UNDER MY FEET SO I TOOK IT IN AND WAS TOLD IT'S UNSAFE TO DRIVE NOW I HAVE HAD A LONER FOR 2 MONTHS ANY TIME I CALL THE DEALERSHIP THEY SAY WELL OTHERS HAVE HAD THERE CAR BACK THERE LONGER IT'S FRUSTRATING TO BE MAKING A CAR PAYMENT ON A CAR I DON'T HAVE I HAVE DOGS I TAKE PLACES AND CAN'T CAUSE U CAN'T HAVE PETS IN THE LONER CAR I HAVE HAD MY CAR FOR A YEAR AND THE DEALERSHIP HAS HAD IT LONGER THAN I HAVE I HAD AN ISSUE WHEN THEY TINTED MY WINDOWS GLASS HAD TO BE REPLACED AND TRIM AND THEY SENT ME A FADED TRIM AND I WAS TOLD THAT IS JUST WHAT THEY KEEP SENDING TOOK 2 MONTHS TO GET MY TINT WHY AM I PAYING FOR A CAR WHEN I DON'T HAVE IT

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION); HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GOODMARK CHEVROLET, 123 S ELM ST, COMMERCE, GA 30529, (706) 335-3196) DIAGNOSED THAT THE JOINT CONTROL ARMS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I CALLED AND MADE AN APPOINTMENT AT HENDRICK CHEV BUICK GMC, 12050 W BROAD ST., RICHMOND, VA 23233 ON JUNE 29TH AND CARRIED MY VEHICLE IN. THEY WOULD NOT LOOK AT IT TO SEE IF IT NEEDED THE PART SINCE THEY HAD TO WAIT UNTIL AFTER JULY 1ST. I WENT BACK AGAIN AND THEY LOOKED AT IT AND SAID THE PART NEEDED TO BE REPLACED. AS OF TODAY THEY STATE THEY DO NOT HAVE THE PART. WHY CAN'T THEY GET THE PART?

2018 CHEVROLET TRAX. CONSUMER WRITES IN REGARDS TO LOWER CONTROL ARM SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER WAS INFORMED THE PARTS NECESSARY TO COMPLETE A RECALL REPAIR WERE ON BACK ORDER. *JS

WE PURCHASED OUR 2018 CHEVY TRAX JANUARY 2018. IN APPROX. JULY WE WERE NOTIFIED OF THE FACTORY RECALL FOR THE LOWER CONTROL ARMS. UP UNTIL THIS POINT WE HAVE BEEN BRINGING OUR TRAX IN FOR OIL CHANGES AND TIRE ROTATIONS TO DALE EARNHARDT JR CHEVROLET. THE DAY I DROPPED OFF MY TRAX FOR THE RECALL INSPECTION I WAS TOLD THAT BOTH MY FRONT TIRES WERE IN EXTREME HAZARDOUS CONDITION AND THEY NEEDED TO BE REPLACED. I DECLINED PURCHASING NEW TIRES AT THAT POINT BECAUSE I WANTED A SECOND OPINION. REASON BEING HOW COULD THEY BECOME "EXTREMELY HAZARDOUS" IN SUCH A SHORT PERIOD OF TIME. AS IT BE UPON INSPECTION BOTH OF MY LOWER CONTROL ARMS WERE FOUND TO BE FAULTY. MY VEHICLE WAS KEPT FOR APPROX. 6 WEEKS FOR REPAIR. DURING THAT TIME I SPOKE WITH SEVERAL DIFFERENT TIRE DEALERSHIPS REGARDING THE IMPACT THE CONTROL ARMS WOULD HAVE ON THE WEAR OF MY TIRES AND EVERY SINGLE ONE OF THEM CONCURRED THAT IT WOULD ABSOLUTELY HAVE A IMPACT ON THE WEAR OF MY TIRES. AT THAT POINT I HAD JUST ALITTLE OVER 40,000. PER THE TIRE EXPERTS NEW TIRES ARE EXPECTED TO LAST AT LEAST 50,000 MILES. I TALKED TO THE DEALERSHIP AND THEY WOULD NOT COVER THE COST BUT OFFERED ME A DISCOUNTED RATE. I THEN OPENED A CASE WITH GM AND WAS TOLD GM WOULD NOT COVER THE COST OF THE TIRES EITHER. I AM TRYING TO FIND OUT WHO IS RESPONSIBLE FOR MAKING THIS DECISION. IF THE RECALL CLEARLY STATES A FAULTY CONTROL ARM 'COULD' CAUSE YOUR TIRES TO TOE OUT AND CREATE ISSUES WITH YOUR TIRE TREAD WHICH MINE DID WHY IS GM NOT COVERING THE COST OF THE TIRES. WOULD I HAVE HAD TO HAVE A CRASH TO HAVE THEM REPLACED?

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). WHILE DRIVING AND APPLYING PRESSURE TO THE BRAKE PEDAL, THE BRAKES MADE A GRINDING SOUND. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO HESSERT CHEVROLET (6301 E ROOSEVELT BLVD, PHILADELPHIA, PA 19149, (215) 537-2377). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). THE CONTACT CALLED OURISMAN CHEVROLET OF MARLOW HEIGHTS AT 240-455-3386 (LOCATED AT 4400 BRANCH AVE, MARLOW HEIGHTS, MD 20748) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE BRAKES SQUEAKED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE THE ROTORS WERE CLEANED AND THE BRAKE PADS WERE ALSO CHANGED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD CONTACT THE DEALER REGARDING A LOANER VEHICLE; HOWEVER, THE CONTACT WAS NEITHER CALLED BACK NOR INFORMED WHEN THE RECALL PART WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,222. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SOUTH POINTE CHEVROLET (9146 S MEMORIAL DR, TULSA, OK 74133, 918-481-8000) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

2018 CHEVROLET TRAX PREMIER. CONSUMER WRITES IN REGARDS TO GM SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR. THE PARTS WERE NOT AVAILABLE. *JS

2018 CHEVROLET RAX. CONSUMER WRITES IN REGARDS TO FRONT LOWER CONTROL ARMS. *LD *JS

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. WHILE DRIVING ON A VERY CONGESTED HIGHWAY, ON-STAR ADVISED THE CONTACT TO TRAVEL AN ALTERNATIVE ROUTE AND GO TO THE NEAREST DEALER. THE VEHICLE WAS TAKEN TO APPLE CHEVROLET (1200 LOUCKS RD, YORK, PA 17404) WHERE IT WAS DIAGNOSED THAT THERE WAS A LOWER CONTROL ARM WELDING FAILURE. THE DEALER PROVIDED ALTERNATIVE TRANSPORTATION UNTIL A REMEDY WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 95258825086. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,500. THE VIN WAS UNAVAILABLE.

THE CONTROL ARM WELD WAS IMPROPERLY WELDED ON BOTH SIDES OF THE CAR WHICH CAN LEAD TO FATIGUE CAUSING THE WHEEL THE RUB AND CAUSING AN ACCIDENT. AFTER BEING NOTIFIED BY ONSTAR OF THE POTENTIAL ISSUE I HAD MY VEHICLE INSPECTED. THE CAR FAILED INSPECTION. CHEVROLET IS CLAIMING THAT THERE IS NO RECALL AND THEREFORE NOT COVERED BY THE WARRANTY AND WANT ME TO CONTINUE TO DRIVE IT DESPITE THE DEALERSHIP STATING IT FAILED THE INSPECTION AND IS UNSAFE TO DRIVE.

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX EQUIPPED WITH TWO CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: P205/70/R16 (NA). THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER TIRES SHOOK AND WERE WORN DOWN. THE CONTACT STATED THAT THE VEHICLE FAILED THE GAUGE INSPECTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GORTSEMA MOTORS, INC. (227 N STATE ST, GRANGEVILLE, ID 83530, (208) 983-0320), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIRES NEEDED TO BE REPLACED. THE TWO TIRES WERE REPLACED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE FAILURE MILEAGE WAS 16,000 AND THE TIRE FAILURE MILEAGE WAS 20,000. THE DOT NUMBER WAS UNKNOWN.

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). THE CONTACT CALLED PREMIER CHEVROLET BUICK GMC AT 304-292-9446 (LOCATED AT 5392 UNIVERSITY TOWN CENTRE DR, MORGANTOWN, WV 26501) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER DID NOT PROVIDE A LOANER VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT CALLED PADDOCK CHEVROLET (LOCATED AT 3232 DELAWARE AVENUE, KENMORE, NY 14217, 716-803-6241) WHO STATED THAT THE CONTACT WAS ON THE WAITING LIST; HOWEVER, THEY WERE UNABLE TO PROVIDE AN ESTIMATED TIMEFRAME FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DON WRINGER CHEVROLET (7777 S GENERAL BRUCE DR, SUITE A, TEMPLE, TX 76502, (254) 598-4131) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

PURCHASED A 2018 CHEVY TRAX ON FEBRUARY 16, 2019. IT HAS BEEN AT THE DEALERSHIP TWICE, CURRENTLY, TO FIX AN ISSUE OF HAVING NO HEAT. GETTING READY TO SEND IT BACK TO THE DEALERSHIP AGAIN TO TRY AND FIX THE ISSUE OF NO HEAT. VEHICLE WAS LEFT RUNNING IN THE DRIVE WAY TO HEAT UP AND DRIVEN MORE THAN 20 MILES WHILE WAITING FOR THE HEAT TO START.

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT STATED THAT THE ONSTAR SYSTEM INFORMED HER THAT THE VEHICLE HAD A RECALL. THE CONTACT SPOKE WITH MATTHEWS'HARFREAVES CHEVROLET (2000 TWELVE MILE ROAD, ROYAL OAK, MI, 48067, (248) 658-8649) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT NOTICED THAT THE STEERING WHEEL WAS PULLING TO THE RIGHT. THE APPROXIMATE FAILURE MILEAGE WAS 7,600. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

IN FEBRUARY ON ZERO DEGREE DAY MY 2018 TRAX HAD BLUE SMOKE COMING OUT OF THE TAIL PIPE AND ALMOST STALLED CAR RUNNING. I SAW ANOTHER TRAX THAT SAME DAY WITH BLUE SMOKE COMING OUT OF THE TAIL PIPE. WHEN I WAS AT THE DEALERSHIP THEY WERE RETURNING SOME ONE ELSES TRAX AND IT HAD BLUE SMOKE COMING OUT OF IT. THE TRAX HAS A 1.4 TURBO ENGINE AND GM SEEMS TO HAVE A PROBLEM WITH THE PCV SYSTEM ON THIS ENGINE. GM NEEDS TO COME UP WITH A FIX FOR THIS PROBLEM AND THERE SHOULD BE A RECALL ON THIS. YOU CAN LOOK ON YOUTUBE AND THE MECHANICS THERE ARE AWARE OF THE PROBLEM. THE DEALERSHIPS AND GM SEEM TO NOT HAVE ANY INTEREST IN CORRECTING THIS PROBLEM. THE 1.4 TURBO IS PUT IN MANY GM CARS. I WOULD THINK IF NOTHING ELSE THIS SHOULD BE A POLLUTION CONTROL RECALL.

2018 CHEVROLET TRAX-LS AWD. CONSUMER WRITES IN REGARD TO MANY SAFETY DEFECTS (STALLING,BATTERY LOSING POWER ,POWER STEERING AND ALL WHEEL SYSTEM ISSUES) WITH VEHICLE. *AS *TR

WHEN I FIRST PURCHASE THE CAR IT WAS FINE A COUPLE OF MONTHS LATER MY TIRES STARTED TO BUCKLE WHEN THERE WAS NO SNOW BECAUSE THE CAR WOULD SLIPPERY ON THE DASH BOARD..ALSO THE SPEED OF THE GREAT COUPLE MONTHS LATER IT WOULD NOT PICK UP SPEED

2018 CHEVROLET TRAX. CONSUMER WRITES IN REGARDS TO ISSUES WITH PASSENGER AIRBAG SENSOR. *LD *JS