2011 Chrysler 200 Air Bags & Restraints Problems

Approximately [XXX] on [XXX] I was driving from my home to a doctors appointment on [XXX] in Tampa Florida. Approximately 8 mins from my home. The roads were in desperate need of repair with patchy potholes uneven pavement. I was going approximately 30 to 35 miles an hour that is the speed limit for this road as I was going over I hit one of the shallow holes in the road when that happened. the car bounced, and the headset exploded into the back of my head.!! it startled me, but not enough to cause an accident. I pulled over to see what had happened when I saw the headset. It looks like it exploded. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My daughter rear ended a car and totaled my Chrysler 200. The front of the car is destroyed but the air bags never deployed. I allowed my daughter to drive this car thinking it had all the safety features and it did, they just don’t work.

The contact owns a 2011 Chrysler 200. The contact stated that an unknown warning light was illuminated. Additionally, the horn was inoperable. The vehicle was taken to the local dealer, where it was diagnosed that the clockspring needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 125,000.

Driving on highway when driver side seat head rest deployed and smached me hard on back of my head, almost caused an accident on freeway by me swerving into next lane without caution. No car accident. No one was hurt other than me the driver of this vehicle cause of the head rest that deployed on me while driving on freeway. There's a recall on this type of vehicle but not the same year as mine. Why not? Don't understand.

TL* THE CONTACT LOANED A 2011 CHRYSLER 200. THE CONTACT WAS DRIVING A 60 MPH ON CRUISE CONTROL, TWO DEER JUMPED IN FRONT AND THE VEHICLE SWERVED IN ORDER TO AVOID CRASHING INTO THEM. AS A RESULT, THE CONTACT WENT INTO A DITCH AND THE VEHICLE FLIPPED ON THE SIDE AND SKIDDED FOR APPROXIMATELY 30-40 YARDS. THE VEHICLE EVENTUALLY CAME TO A STOP AFTER CRASHING INTO A TELEPHONE POLE. THE CONTACT MENTIONED THAT THE ROOF OF THE VEHICLE DETACHED. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS FAILED TO PROPERLY RETRACT. THE CONTACT TEMPORARILY LOST CONSCIOUSNESS DUE TO A HEAD INJURY AND SUFFERED A LACERATION ON THEIR LEFT HAND. THE CONTACT DID RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOTALED. THE VEHICLE WAS TOWED TO A LOCAL WRECKING LOT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. *DT *TR

THE AIRBAG THAT WAS IN MY DRIVER SIDE HEAD REST POPPED OUT WITH MY CAR TURNED OFF, AND PARKED WHILE I WAS SETTING IN THE DRIVER SEAT. THE CAR WAS NOT HIT. I REACHED OVER TO GET MY PURSE OUT OF THE PASSAGE SIDE AND WHEN I SET BACK UP AND STARTED TO EXIT THE CAR, IT RELEASED. (HITTING ME IN THE BACK OF THE HEAD)

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS). AN UNKNOWN DEALER WAS CONTACTED, BUT COULD NOT PROVIDE THE PART FOR THE REPAIR WITHIN A REASONABLE TIME FRAME. WHILE DRIVING LESS THAN 5 MPH IN A TUNNEL DURING INCLEMENT WEATHER, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE CONTACT SUSTAINED WHIPLASH, WHICH DID NOT REQUIRE MEDICAL TREATMENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS INSPECTED BY A REPAIR FACILITY BY THE INSURANCE COMPANY. THE DEALER HAD NOT DIAGNOSED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE MONTHS LATER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

CHRYSLER RECALL S61 FOR OCCUPANT RESTRAINT CONTROLLER. I WAS NOTIFIED THAT THE PARTS WERE FINALLY AVAILABLE TO COMPLETE THE RECALL BUT AFTER MORE THAN ONE MONTH THE WORK HAS YET TO BE SCHEDULED. I HAVE CALLED ALL OF THE LOCAL DEALERSHIPS AND NO PARTS ARE AVAILABLE. I HAD AN APPOINTMENT WITH A LOCAL DEALERSHIP THAT THEY CANCELLED AT THE LAST MINUTE SINCE THE PARTS NEVER CAME IN. I HAVE CALLED CHRYSLER SEVERAL TIMES AND THEY ARE NOT ABLE TO GIVE ME A DATE AS TO WHEN PARTS ARE TO BE RELEASED. I RECEIVED A LETTER FROM CHRYSLER IN JULY INDICATING PARTS WERE AVAILABLE AND TO SCHEDULE THE WORK BUT THAT IS NOT TRUE. CHRYSLER WAS TO CHECK ON PARTS AND NOTIFY ME THIS WEEK BUT THEY DID NOT DO SO. I HAVE ALSO TRIED TO FIND OUT FROM THE DEALERSHIP WHEN PARTS WILL BE READY BUT THEY SYA IT IS UP TO CHRYSLER. ALL THE TIME CHRYSLER SAYS THIS IS A DANGEROUS SITUATION BUT SEEMS NOT TOO INTERESTED TO DO ANYTHING ABOUT IT. UPDATED 10/23/2017*JS

TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG AND SEAT BELT WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED THE HALEY CHRYSLER DODGE JEEP RAM DEALER AND WAS ADVISED TO CONTACT THE MANUFACTURER. THE MANUFACTURER STATED THAT THE PARTS WERE UNAVAILABLE; HOWEVER, IF THE CONTACT PROVIDED THEIR OWN REPAIR, THEY WOULD REIMBURSE THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT THE SEAT BELT FAILED TO RETRACT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD GET BACK TO HER, BUT NEVER DID. THE APPROXIMATE FAILURE MILEAGE WAS 110,524. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 CHRYSLER 200. WHILE TRADING IN THE VEHICLE, THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PARTS TO DO THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2011 CHRYSLER 200. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR OCCUPANT RESTRAINT CONTROLLER RECALL NOTICE. *SMD

TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAG) WAS RECEIVED IN SEPTEMBER OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V66800 (SEAT BELTS, AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS) EXCEEDED A REASONABLE AMOUNT OF THE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JANUARY OF 2017. THE DEALER (BLACKWELL CHRYSLER DODGE JEEP RAM FIAT KIA 4874 RIVERSIDE DR, DANVILLE, VA, 24541) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 CHRYSLER 200. ON DECEMBER 31, 2016, WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SLID OFF OF THE ROAD, CROSSED A DITCH, AND CRASHED INTO A TREE STUMP. THE ROAD CONDITIONS PLAYED A FACTOR IN THE CRASH. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGE. PRIOR TO THE CRASH, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A TIME FRAME FOR THE RECALL REPAIR OF AUGUST 2017. THE CONTACT WAS PROVIDED CASE NUMBER: 31236420. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

I RECEIVED A SAFETY RECALL NOTICE IN THE MAIL FROM FIAT CHRYSLER IN DECEMBER 2016 AND SIGNED UP ON 12/30/16 AT RECALLS.MOPAR.COM PER THE INSTRUCTIONS TO RECEIVE NOTIFICATION WHEN PARTS WOULD BE AVAILABLE AND I NEVER HEARD FROM ANYONE. MY REFERENCE # IS 30612591

TL* THE CONTACT OWNS A 2011 CHRYSLER 200. UPON STARTING THE VEHICLE, A CLICKING SOUND COULD BE HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) SINCE NOVEMBER OF 2016; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 45,000.