2005 Chrysler 300 Air Bags & Restraints Problems

The contact owns a 2005 Chrysler 300. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 16V352000 (Air Bags); however, after retrieving the vehicle the following day, the vehicle experienced several failures while driving. The A/C was inoperable, the vehicle was running rough, the check engine warning light was flashing, and the vehicle almost stalled while coming to a stop. Additionally, the contact became aware that there was a hole in the fuel tank. The dealer was notified of the failures, but no assistance was provided. The manufacturer was notified of the failure, and a case was filed. The manufacturer followed up with the dealer, and the contact was later informed that no assistance would be provided because the failures were unrelated to the recall, as per the dealer’s assessment. The vehicle was not diagnosed or repaired. The failure mileage was approximately 106,272.

The contact's mother owns a 2005 Chrysler 300. The contact stated that while her mother was driving approximately 10 mph, the air bag deployed without a crash or impact. The driver sustained a fractured finger and medical attention was provided. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact stated the failure was due to NHTSA Campaign Number: 15V313000 (Air Bags). The manufacturer was notified but no additional assistance was provided. The approximate failure mileage was 190,366.

The contact owns a 2005 Chrysler 300. The contact stated that while the mother was driving at approximately 10 mph when suddenly the driver-side air bag erroneously deployed. During the incident, no crash had occurred and the vehicle had not driven over a pothole or bump in the road. The driver sustained a left-hand injury which included three fractured fingers. The local dealer and manufacturer were notified of the failure. The vehicle was towed away and examined by the manufacturer's engineer. The cause of the failure was not explained but the contact was informed that the manufacturer took no responsibility for the failure. The vehicle was not repaired. The failure mileage was 190,000

The contact owns a 2005 Chrysler 300. The contact stated while starting the vehicle, the front passenger’s side air bag warning light illuminated. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was contacted and stated there was no recall for the failure. The failure mileage was 19,641.

TL* THE CONTACT OWNS A 2005 CHRYSLER 300. WHILE DRIVING 55-60 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT. AS A RESULT, THE VEHICLE FLIPPED OVER FIVE TIMES AND CRASHED IN A DITCH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 170,000. *LN POLICE REPORT (XXX) ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

PARKING BRAKE WONT ENGAGE/LATCH/HOLD. PASSENGER SIDE SEATBELT WONT 'CLICK' IN PLACE OR HOLD

TL* THE CONTACT OWNS A 2005 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN NHTSA CAMPAIGN NUMBER REGARDING THE AIR BAGS BY TIM SHORT CHRYSLER DODGE JEEP RAM OF MIDDLESBORO (1935 US-25E SCENIC, MIDDLESBORO, KY 40965, (606) 248-3444). AFTER THE REPAIR, THE DRIVER AND PASSENGER AIR BAG INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD HAVE TO BE BROUGHT BACK FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 156,820.

R25/NHTSA 15V-313 RECALL. I TOOK THE CAR TO LOCAL DEALER 2016. I WAS TOLD THAT THE PART WAS BACK ORDERED. AS OF 2019 I HAVEN'T HEARD FROM THE DEALERSHIP

NHTSA THROUGH MAIL ADVISED US TO TAKE CAR TO A CHRYSLER DEALERSHIP AND HAVE THEM CHANGE AIRBAGS. WE DID. JUNE 14,2018. ON NOVEMBER 3,2018 WHEN PULLING INTO A PARKING SPOT THE AIRBAG ON THE STEERING WHEEL BLEW UP IN MY FACE INJURING ME AND BURNED ME AND CUT ME. PARAMEDICS CAME AND I WENT TO EMERGENCY ROOM. NOT LIFE THREATENING BUT 2 WEEKS IN PAIN AND NOT ABLE TO WORK AND RINGING IN MY EARS FOR A WEEK. MY CAR INSURANCE CAN'T DO ANYTHING BECAUSE THERE WAS NO COLLUSION, IT WENT OFF ON ITS OWN, AND IT'S SUPPOSED TO BE REPLACED AS DEALERSHIP SAID. THE AIRBAG WENT OFF WHEN CAR WAS TURNING INTO A PARKING SPOT SLOWLY IN MOTION.

RECALL R25 AND S43. ARE GOOD RECALLS. THE PROBLEM IS THIS VEHICLE DOES NOT BELONG TO ME AND FOR THE LAST 2 YEARS I HAVE BEEN GETTING THE RECALL INFO SENT TO ME. THIS IS THE FOURTH TIME I HAVE CONTACTED FCA ABOUT THIS ISSUE, THRU E-MAILS, AND PHONE CALLS, AND STILL IT HAS NOT BEEN RESOLVED.

TL* THE CONTACT OWNS A 2005 CHRYSLER 300. THE CONTACT TOOK THE VEHICLE TO PARKWAY CHRYSLER DODGE JEEP RAM (21560 HALL RD, CLINTON TWP, MI 48038, (586) 465-7210) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). AFTER THE REPAIRS, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE DEFROSTER DID NOT WORK. THE SAME DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WOULD HAVE TO BE DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 116,540.

TL* THE CONTACT OWNS A 2005 CHRYSLER 300. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED UPON STARTING THE VEHICLE AND IT REMAINED LIT WHILE DRIVING, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO BILL LUKE CHRYSLER (2425 W CAMELBACK RD, PHOENIX, AZ 85015, (602) 249-1234) WHERE IT WAS DIAGNOSED THAT THE AIR BAGS NEEDED REPLACEMENT, BUT THE PARTS WERE UNAVAILABLE. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200,100.

THE AIR BAG LIGHT CAME ON TOOK TO DEALER WAS TOLD MY AIR BAGS WOULD NOT WORK BECAUSE SOMETHING WAS WRONG WITH WIRING THIS CAR HAS ONLY 85085 MILES ON IT WHEN I GOT IN CAR AND STARED IT THE LIGHT DID NOT GO OUT WOULD LIKE TO IF OTHER PEOPLE HAS REPORTED ON THIS THEY DID REPLACE BOTH AIR BAGS WHEN RECALLED

I was very excited to purchase my 2005 Chrysler 300C, but there was a recall on the airbag which was taken into the dealer and replace but my grandson had accident in March 2018 and the airbag didn’t disengage. I contact the customer service and they said that I should have contact them before the car was removed from the wrecker company but I wasn’t aware that I to notify them. I send them picture of the car and the insurance adjuster can verify that the airbag didn’t disengaged. I'm writing to express my dissatisfaction with the process for recall failure and how to report the incident. Thank you for listening but I have contact a lawyer.

I was very excited to purchase my 2005 Chrysler 300C, but there was a recall on the airbag which was taken into the dealer and replace but my grandson had accident in March 2018 and the airbag didn’t disengage. I contact the customer service and they said that I should have contact them before the car was removed from the wrecker company but I wasn’t aware that I to notify them. I send them picture of the car and the insurance adjuster can verify that the airbag didn’t disengaged. I'm writing to express my dissatisfaction with the process for recall failure and how to report the incident.

TL* THE CONTACT OWNS A 2005 CHRYSLER 300. THE CONTACT STATED THAT THE SEAT BELT ON THE FRONT PASSENGER SIDE DID NOT LATCH TO SECURE THE PASSENGER. THE VEHICLE WAS TAKEN TO MARINO CHRYSLER JEEP DODGE (5133 W IRVING PARK RD, CHICAGO, IL 60641, (773) 777-2000) AND THE CONTACT WAS INFORMED THAT THE PART WAS NO LONGER AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY NO LONGER MANUFACTURED THE PART. THE FAILURE MILEAGE WAS 600,000.

TL* THE CONTACT OWNS A 2005 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED BY EAU CLAIRE CHRYSLER DODGE JEEP RAM (3100 MALL DR, EAU CLAIRE, WI 54701, (715) 833-7777) FOR AN AIR BAG RECALL REPAIR. AFTER THE DEALER PROVIDED THE MANUFACTURER RECALL REMEDY, THE AIR BAG INDICATOR KEPT ILLUMINATING. THE DEALER INDICATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT FELT THAT THE RECALL REMEDY FAILED TO PROVIDE A SOLUTION. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

I PURCHASED THIS CAR, NEW, ON 06/05/2004 FROM ALEXANDER CHRYSLER DODGE JEEP IN GADSDEN, AL. WE LIVED IN LEESBURG, AL AT THE TIME. WE MOVED TO CAMP HILL, AL IN 2014. THE FIRST TIME I RECEIVED THE AIR BAG NOTICE I CONTACTED OUR CLOSEST DEALER, BICE MOTORS IN DADEVILLE, AL THEY TOLD ME I WOULD HAVE TO BE PUT ON A "WAITING LIST" AND THAT THEY WOULD "CALL ME." I DID NOT WRITE DOWN THE NAME THAT DAY BUT WAS TOLD THEY HAD TO TEND TO THEIR CUSTOMERS FIRST. ON MAY 15, 2017 I CALLED AND SPOKE W/[XXX]. HE TOLD ME THEY HAD NOT RECEIVED ENOUGH AIRBAGS AND HAD TO PUT PEOPLE ON A WAITING LIST AND SURVIVED THEM ACCORDING TO THEIR NUMBER IN LINE. I CALLED BACK ON 06.14.17 AND SPOKE WITH [XXX]. I ASKED WHAT "NUMBER" I WAS IN LINE THIS TIME. I WAS TOLD I WAS # 20. NEXT CALL, ON AUG 24, 2017. [XXX] SAID I WAS # 16. MY HUSBAND HAS STAGE IV PROSTATE CANCER AND WE CANNOT RETURN TO ALEXANDER CHRYSLER IN GADSDEN. I HATE DRIVING A CAR WITH UNSAFE AIRBAGS THAT "COULD RUPTURE, CREATING A RISK OF PERSONAL INJURY OR DEATH!"WOULD YOU PLEASE SEND AN AIRBAG TO THEM WITH OUR NAME ([XXX]) OR [XXX] (CAR IS IN MY NAME) AND SPECIFY THE AIR BAG IS FOR US? ALSO, PLEASE SEND ME A NOTICE. MY PHONE NUMBER IS [XXX] THANK YOU! I HAVEN'T KNOWN WHAT TO DO. THIS HELPS. I AM LOOKING FORWARD TO HEARING FROM SOMEONE! NOTE: I HAVE NOT BEEN IN A WRECK SO I PUT TODAY'S DATE UNDER "WHEN DID THIS HAPPEN." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNED A 2005 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT'S VEHICLE STRUCK THE FRONT PASSENGER AND REAR PASSENGER DOORS OF ANOTHER VEHICLE. THE AIR BAG DEPLOYED AND METAL SHARDS STRUCK THE CONTACT IN THE RIGHT HAND. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DESTROYED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE DRIVER'S AIR BAG WAS PREVIOUSLY REPLACED ON MARCH 31, 2016 PER THE TAKATA AIR BAG RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT MADE AWARE OF THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED FROM A PRIVATE OWNER IN AUGUST OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECTS.