2007 Chrysler 300 Steering Problems

Took car in to dealer for power train issue where the car wouldn’t go over 40mph. Same day my wheel locked causing me to crash. I got a report that this issue was a recall for other models not the 300c

VIBRATION ON THE FRONT SUSPENSION CAUSING CAR TO PULL TO ONE SIDE DAMAGING TIRES FREQUENTLY IN FRONT. HEAVY VIBRATIONS DRIVING OVER EVER BUMP OR DIP ON STREETS OR HIGHWAYS. HARD TO STEER

WHILE DRIVING THE VEHICLE, MAKING A RIGHT-HAND TURN THE VEHICLE STOPPED RUNNING, WITH NO WARNINGS ON THE DASHBOARD. IT JUST SHUT OFF. WHILE ATTEMPTING TO PULL OUT OF THE GARAGE ONE MORNING THE VEHICLE LOST STEERING TO THE RIGHT SIDE OF THE CAR. THE CAR WAS TAKEN TO A REPUTABLE MECHANIC WHO KEPT IT FOR TWO DAYS AND COULD NOT FIND ANYTHING WRONG WITH THE IT. THE VEHICLE HAS HAD NUMEROUS TIMES WHEN IT DE-ACCELERATES WHILE TURNING TO THE RIGHT. ON A COUPLE OF OCCASIONS THE CAR ACTUALLY STOPPED. EACH TIME THE VEHICLE HAS BEEN CHECKED OUT I HAVE BEEN TOLD THAT NO PROBLEM REGISTERS AND CANNOT BE DIAGNOSED UNLESS THEY MECHANIC CAN GET IT TO DUPLICATE. NOW, THE CAR WILL NOT TURN OVER. IT DROVE FINE, I GOT HOME PARKED IT IN THE GARAGE AND WAS GETTING READY TO LEAVE AGAIN, GOT INTO THE VEHICLE TO START IT UP AND IT WILL NOT START. NO MESSAGES ON THE DASHBOARD. THE LIGHTS TURN ON YET IT WILL NOT TURN OVER. AT LEAST THIS TIME WHEN EVERYTHING WENT HAYWIRE I WAS SAFELY HOME AND NOT ON THE STREET, OR HIGHWAY DRIVING AS I HAVE BEEN IN THE PAST. THIS HAS HAPPENED ON NUMEROUS OCCASIONS.

ON MULTIPLE OCCASIONS (MORE NOTABLY IN MOIST WEATHER, I.E. RAIN, MORNING DEW, AND HUMIDITY) MY VEHICLE HAS STALLED OUT CAUSING ME TO HAVE TO PULL OFF OR VEER ON TO THE SHOULDER OF THE ROAD. THE VEHICLE DOES NOT SHOW ANY ERROR CODES, NOR DOES IT HAVE ANY STORED CODES FROM THE OCCASIONS THAT THIS PARTICULAR ISSUE HAS COME UP. THE DEALERSHIPS IN MY AREA CLAIM THAT THEY HAVE NEVER HEARD OF THIS ISSUE BEFORE AND CANNOT ATTRIBUTE IT TO ANYTHING IN PARTICULAR. THEY ARE RELUCTANT TO PROVIDE ME ANY TYPE OF ADVICE BECAUSE THEY DON'T WANT TO BE "SUBJECT TO LEMON LAWS" AND SO FOR THAT FACT I FEEL THAT CHRYSLER IS ATTEMPTING TO TURN A BLIND EYE TO A VERY REAL, VERY DANGEROUS ISSUE WITH THEIR VEHICLES. *TR

I HAVE HAD TO REPLACE THE FRONT SUSPENSION 3 TIME SO FAR AND IT IS MAKING NOISE AGAIN. I HAVE NEVER HAD TO DO THIS WITH AND OTHER CAR I HAVE OWNED. SOMETIME THE STEERING PULLS MAKING IT HARD TO STAY IN MY LANE.

TL* THE CONTACT OWNS A 2007 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, HE ATTEMPTED TO MAKE A LEFT TURN BUT THE VEHICLE SPUN OUT OF CONTROL AND ENDED UP ON A SIDEWALK. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE. UPDATED 3/5/14*CN *TR

MY STEERING WENT OUT IN MY 2007 CHRYSLER 300. I WAS TRAVELING SOUTH ON I-5 NEAR EXIT 165A. I WAS IN THE FAST LANE GOING 65 MPH AT 2:45PM WHEN I SUDDENLY LOST CONTROL OF MY VEHICLE AND I COULD NO LONGER STEER THE VEHICLE. I CAME TO A STOP BUT WHILE DOING SO MY RIGHT FRONT WHEEL JACK KNIFED AND CAUSED THE STEERING WHEEL TO SHAKE VIOLENTLY. IT WAS ALL I COULD DO TO JUST KEEP THE VEHICLE GOING STRAIGHT AS I CAME TO A STOP.I HAD TO LEAVE MY VEHICLE MOSTLY IN THE FAST LANE SINCE I COULD NOT STEER IT AND THERE WAS NO SHOULDER TO PULL OVER ONTO. I HAD TO JUMP OVER ON OPEN SPOT THAT I COULD SEE 40 FEET BELOW ME ON I-5 TO GET TO A QUIETER AREA TO MAKE MY PHONE CALLS FOR EMERGENCY HELP. THE VEHICLE WAS TOWED TO THE LOCAL CHRYSLER DEALERSHIP. THE SERVICE WRITER HAD NO TIME SO I DID AND FOUND A BROKEN HEAVY DUTY BALL JOINT THAT CONNECTS TO MY FRONT RIGHT WHEEL. IT HAD SHEERED IN THE MIDDLE AND CAUSED MY STEERING TO GO OUT AND DAMAGED MY ABS BRAKING AND THE BRAKE SHIELD PLATE ALONG WITH SCRAPING THE INSIDE OF MY RIGHT FRONT WHEEL. I THEN CALLED CHRYSLER CORPORATE AT THERE HOTLINE AND WAS ASKING ABOUT A RECALL OR WARRANTY HELP. I WENT TO THE PARTS COUNTER AND TALKED WITH THEM AND THEY SAID THIS HAPPENS REGULARLY AND WE KEEP A SUPPLY OF BALL JOINTS ON HAND BECAUSE OF THIS. I PURCHASED THE BALL JOINT FOR MY VEHICLE. I ASKED HOW MUCH TO INSTALL THE PART AND IF THERE WAS A WARRANTY ON THERE WORK. HE SAID FOR 12 MONTHS THEY WOULD WARRANTY THE PART IF THEY INSTALLED IT. THEY FOUND MORE STEERING PROBLEMS WITH THE VEHICLE. THEY REPLACED THE LEFT BALL JOINT SINCE THEY SAW IT GOING OUT ALONG WITH THE LEFT AND RIGHT TIE RODS BECAUSE THEY WERE LOOSE ALONG WITH ABS PARTS THAT WERE RUINED. I WAS TOLD THAT THE LOCAL POLICE DRIVE DODGE CHARGERS THAT HAVE THE SAME STEERING AS A CHRYSLER 300 AND THEY ARE REPLACING BALL JOINTS ON THOSE VEHICLES REGULARLY ALONG WITH THE CHRYSLER 300. *TR

DRIVING 45 MPH ACCIDENTALLY BUMPED GEARSHIFT INTO NEUTRAL BRAKES LOCKED UP UNABLE TO STEER. PLACED VEHICLE OFF ROAD THEN ATTEMPTED SHIFT FROM PARK VEHICLE WILL NOT COME OUT OF PARK. YOU MUST REMOVE THE SHIFTER COVER TO SHIFT FROM PARK. *TR

I PARKED MY CAR AT A CVS PHARMACY DRIVE THRU TO PICK UP A PRESCRIPTION. ONCE THE TRANSACTION WAS COMPLETED I ATTEMPTED TO LEAVE THE AREA AND THE GEAR WOULD NOT MOVE FROM THE PARK POSITION. I CALLED AAA (KEYSTONE) FOR ROADSIDE ASSISTANCE TO MOVE MY CAR. UPON ARRIVAL TO MY CAR THE AAA FLEET DRIVER INFORMED ME THAT THE PROBLEM SEEMS COMMON WITH CHRYSLER-MADE VEHICLES RECENTLY. HE EXPLAINED TO ME THAT MY OVERRIDE BUTTON WAS BROKEN AND DID NOT WORK, THEN HE SHOWED ME HOW TO REMOVE THE GEAR SHAFT COVER TO ACCESS THE BACK UP OVERRIDE - THE GEAR RELEASE BUTTON. HE NOTED THAT HE JUST ASSISTED A DODGE CHARGER OWNER WITH THE SAME PROBLEM AND RECOMMENDED I CHECK FOR ANY RECALL DATA FOR THIS ONGOING CHRYSLER PROBLEM. I IMMEDIATELY CHECKED ONLINE TO LEARN THAT THERE IS A K39 RECALL FOR THE GEAR SHAFT OF 2005-2007 MODELS OF THE CHRYSLER 300. I CALLED THE NEAREST DEALER FOR AN APPOINTMENT TO ADDRESS THIS ISSUE. ONCE I ARRIVED AT THE DEALER, I WAS TOLD THAT MY VIN NUMBER DID NOT FIT THE RECALL REQUIREMENTS AND TOLD THAT I MUST PAY TO FIX THE PART OUT OF POCKET. THIS $400 REPAIR SHOULD HAVE BEEN COVERED BY THE RECALL, AND CHRYSLER! MY CAR WAS MANUFACTURED MAY 23, 2007 AND THE "ARBITRARY" CUT OFF DATE FOR THE K39 RECALL IS JUNE 1, 2007! HOW CAN ONE - TWO WEEKS MAKE THAT MUCH DIFFERENCE?!? HOW CAN 2005 MODELS BE INCLUDED YET TWO WEEKS PRIOR NOT??? IF THE PROBLEM EXISTS AND IS NOTED AS A RECALL ISSUE ALL VEHICLES THAT ENCOUNTER THE MALFUNCTION MUST BE INCLUDED IN THE RECALL!! IT SHOULD BE CLEAR THAT THE PROBLEM IS SYSTEMATIC, NOT DATE OR LOCATION SPECIFIC!! THIS PROBLEM SHOULD BE FIXED AT CHRYSLER'S EXPENSE, NOT THE CUSTOMER!!! *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER 300. THE CONTACT STATED THAT SHE LOST CONTROL OF THE STEERING WHILE DRIVING 70 MPH AND THE FRONT WHEELS SEIZED. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE ONTO THE SHOULDER OF THE ROAD. THE VEHICLE WAS THEN TOWED TO A LOCAL MECHANIC, WHO STATED THAT THE RACK AND PINION BROKE IN HALF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND TOOK A REPORT. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT THE WARRANTY EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 99,500.

TL* THE CONTACT OWNS A 2007 CHRYLSER 300. THE CONTACT STATED THAT UPON STARTING THE VEHICLE AND ATTEMPTING TO DRIVE, IT WOULD NOT MOVE. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT BOTH FRONT WHEELS WERE POINTING IN OPPOSITE DIRECTIONS. THE TIE ROD ENDS WERE ALSO BROKEN OFF FROM THE VEHICLE, RENDERING THE STEERING WHEEL INOPERABLE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS OR WARRANTIES COVERING THE FAILURE. A CLAIM WAS FILED WITH THE MANUFACTURER AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 37,930.

TL* THE CONTACT OWNS A 2007 CHRYSLER 300. THE CONTACT STATED THAT THE FRONT LATERAL STRUT ARMS NEEDED REPLACING. IN ADDITION, THE FRONT DRIVER SIDE TIE ROD ALSO NEEDED REPLACING. THE CONTACT STATED THAT THE TIE ROD WAS REPLACED APPROXIMATELY ONE YEAR PRIOR TO THE MOST RECENT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 56,000.

ON 11/25/09, WHILE DRIVING TO WORK IN MY 2007 CHRYSLER 300C AWD, MY CHECK ENGINE LIGHT ILLUMINATED. ON THE WAY HOME FROM WORK, THE STEERING WHEEL BEGAN TO SLIP, AND THE FRONT END FELT OUT OF CONTROL. I WAS ON THE HIGHWAY, IT WAS RAINING, AND I WAS VERY SCARED. I SLOWED TO ABOUT 40 MPH, AND PULLED TO THE RIGHT LANE. I STILL DID NOT FEEL SAFE, AND, GIVEN THE VEHICLE HISTORY AND THE FACT THAT I HAVE A NEWBORN AT HOME, I DECIDED TO PULL OVER AND HAVE THE CAR TOWED. WHEN I TOOK DELIVERY OF THE VEHICLE ON 07/23/07 THE STEERING WHEEL HAD TO BE ADJUSTED, IT WAS POSITIONED AT 10 O'CLOCK. ON 09/20/07, WITH 2163 MILES, THE CAR PULLED, AGAIN THE STEERING WHEEL HAD TO BE REPOSITIONED, AND THE FRONT END WAS ALIGNED. ON 11/28/07 WITH 5130 MILES, AGAIN THE CAR PULLED, AGAIN THE STEERING WHEEL HAD TO BE ADJUSTED, AND AGAIN THE FRONT END WAS ALIGNED. ON 01/25/08 WITH 6863 MILES, YET AGAIN THE CAR WAS PULLING. THE DEALER FOUND THAT THE "CRADLE NEEDED TO BE SHIFTED" AND THEY ADJUSTED THE CRADLE. PER THE REP, DEALER REPLACED 2 FRONT TIRES, DUE TO UNEVEN WEAR. ON 06/26/09, WITH 29002 MILES, ONCE AGAIN THE CAR WAS PULLING. DEALER FOUND "PLAY IN INNER TIE/RODS", REPLACED STEERING RACK, AND ALIGNED. I REQUESTED 2 MORE TIRES DUE TO UNEVEN WEAR, I WAS TOLD TIRES ARE NOT COVERED UNDER NORMAL WEAR AND TEAR. I DO NOT FEEL THIS IS NORMAL WEAR AND TEAR. I DO NOT FEEL SAFE DRIVING THIS VEHICLE, AND I WILL NOT GET BEHIND THE WHEEL AGAIN. *TR

TL*THE CONTACT OWNS A 2007 CHRYSLER 300C. THE CONTACT DOES NOT UNDERSTAND WHY THE TIE RODS ARE LOOSE AT 39,000 MILES. HE FOUND ONLINE THAT THIS WAS A COMMON FAILURE FOR THE 300C. THE VEHICLE IS NOT UNDER WARRANTY; THEREFORE, THE MANUFACTURER WILL NOT COVER THE COST OF THE REPAIR. THE CONTACT STATED THAT A CRASH COULD OCCUR WHILE DRIVING DUE TO THE FAILURE. THE CURRENT MILEAGE WAS 40,000 AND FAILURE MILEAGE WAS 39,000.