2013 Chrysler 300 Complaint Log

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V240000 (POWER TRAIN), BUT THE DEALER WAS UNABLE TO SUPPLY THE PARTS FOR MONTHS. WHILE WAITING FOR THE PARTS TO REPAIR THE VEHICLE, THE GEARS FAILED TO STAY IN GEAR AND THE CONTACT CONSTANTLY HAD TO APPLY THE EMERGENCY BRAKE TO ENSURE THAT THE VEHICLE WOULD NOT ROLL WITHOUT WARNING. THE CONTACT EXPERIENCED THE FAILURE WITH THE GEAR BEING PLACED IN DRIVE, PARK, OR REVERSE AND IT WAS NOT FULLY IN GEAR. THE CONTACT HAD TO QUICKLY MANEUVER THE GEAR IN PLACE AND APPLY THE EMERGENCY BRAKE. THE DEALER WAS NOTIFIED OF THE FAILURE FOR MONTHS, BUT THE PART WAS UNAVAILABLE. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE DEALER WOULD BE ABLE TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE ENGINE STALLED. THE FAILURE RECURRED MULTIPLE TIMES AND ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO RESTART BUT THE VEHICLE WAS NOT TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING 45 MPH, THE WARNING LIGHTS ILLUMINATED AND KEPT BLINKING. THE VEHICLE COMPLETELY SHUT DOWN IN THE MIDDLE OF THE HIGHWAY. THE VEHICLE WOULD NOT SHIFT INTO NEUTRAL AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT NOTIFIED THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V240000 (STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/23/16*LJ THE CONSUMER STATED THE VEHICLE ROLLED INTO A TRASH CAN, WHILE IT WAS IN PARK AND CAUSED A DENT. UPDATED 10/05/16.*JB

ALTERNATOR GOES OUT AND CAUSED CAR TO STALL AT HIGH SPEED WITHOUT NOTICE.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE DID NOT REGISTER THE SHIFTER IN THE PARK POSITION AND THE VEHICLE ROLLED AWAY. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE FAILURE RECURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE THE VEHICLE WAS IN PARK, IT BEGAN TO ROLL BACKWARDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A PART FROM THE SHIFTER WAS LOOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. UPDATED 06/29/16*LJ

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

DRIVING ON FREEWAY BATTERY SAVER MODE CAME ON THEN AFTER ALL THE LIGHTS ON MY DASH STATED FLASHING THEN AFTER MY CAR STALLED I HAVE NO CONTROL IN MY VEHICLE THEN ALMOST CRASH INTO SOMEONES VECHICLE.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING OVER UNEVEN LAND CLOSE TO CURBS, THE FRONT SUSPENSION WAS EXTREMELY LOW AND THE UNDERCARRIAGE AND FRONT FENDER SKIRT WERE DAMAGED. THE MANUFACTURER WAS NOTIFIED, BUT PROVIDED NO SOLUTION TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE ISSUE CONTINUED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE THE GEAR SHIFTER STICK WAS PLACED IN THE PARK POSITION, THE VEHICLE ROLLED BACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 56,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING MY 2013 300S THE LIGHTS ON MY DASH BEGAN TO FLASH. A FEW MINUTES LATER MY RADIO CUT OFF AND WOULD NOT CUT BACK ON. ABOUT A MINUTE LATER I GOT A MESSAGE ON THE DASH THAT SAID "BATTERY SAVER MODE". I HAD NO IDEA WHAT WAS GOING ON AND ALL OF A SUDDEN MY THE CAR JUST SHUT DOWN. I HAD NO CONTROL OVER THE CAR, NO BRAKES, NO STEERING... NOTHING. LUCKILY I WAS NOT IN A POSITION WHERE I NEEDED TO AVOID HITTING OTHER CARS BECAUSE I COULD NOT STEER. I THEN STARTED TO SMELL BURNING RUBBER. AFTER THE CAR CAME TO A COMPLETE STOP THE LIGHTS STARTED FLASHING AGAIN AND THEN THE WIPERS CAME ON. (THEY WERE NOT TURNED ON.) THE WIPERS SLOWED AND THEN THE CAR WENT TOTALLY DEAD (AGAIN). I GOOGLED "BATTERY SAVER MODE" AND SAW THAT IT WAS MY ALTERNATOR. I THEN SAW THAT CHRYSLER HAD A RECALL OUT FOR THEIR ALTERNATORS SO I CALLED THEIR RECALL CENTER. I WAS TOLD THAT, "YES, THERE WAS A RECALL." AND I HAD THE RIGHT KIND OF CAR AND THE RIGHT ENGINE BUT MY ALTERNATOR WAS 180 AMPS. (THEY ONLY RECALLED THE 160 AMPS.) I READ MOST OF THE COMPLAINTS AND THEIR EXPERIENCE WAS ALMOST IDENTICAL TO MINE. AND I ALSO READ THAT THERE WERE PEOPLE WITH THE 180 AMPS HAD THE SAME EXPERIENCE AND WAS ALSO TOLD THE SAME THING AS I WAS TOLD BY CHRYSLER ("AT THIS TIME WE ONLY HAVE A RECALL OUT FOR 160 AMP ALTERNATORS. SAVE YOUR RECEIPT AND IF AND WHEN WE DO A RECALL ON THE 180 AMPS WE WILL REIMBURSE YOU."). REALLY!? MY TOTAL COST WAS $1260 (ALTERNATOR, BATTERY AND A BELT). COME ON CHRYSLER YOU KNOW THAT THESE ALTERNATORS ARE BAD (BOTH 160 AND 180)! I GUESS UNTIL SOMEONE REPORTS A DEATH THEY WON'T RECALL THE 180 AMP. I WOULD TELL ANY BUYER OF THE 300 TO BEWARE. I PERSONALLY WILL NEVER PURCHASE A CHRYSLER AGAIN. (I HAVE OWNED 2.) NO MATTER HOW COOL THEY LOOK.

WHILE DRIVING MY 2013 CHRYSLER 300S ON THE HIGHWAY THE LIGHTS ON MY DASH STARTING FLASHING. ABOUT ANOTHER MILE MY RADIO SHUT OFF AND WOULD NOT COME BACK ON. I CAME UPON MY EXIT AND STOPPED AT THE STOP LIGHT AND THEN MY STABILITY CONTROL AND ABS LIGHT CAME ON. I DROVE A LITTLE FURTHER AND I HEARD THIS WHINING NOISE AND A MESSAGE POPPED UP. I CHECKED THE MESSAGE AND IT SAID "BATTERY SAVER MODE". I TURNED IN TO MY NEIGHBORHOOD AND RIGHT WHEN I WAS TURNING THE CORNER THE CAR COMPLETELY SHUT DOWN CAUSING ME TO LOSE CONTROL (NO POWER STEERING) AND NO BRAKES. WHEN THE VEHICLE CAME TO A COMPLETE STOP THE DASHBOARD LIT UP AGAIN AND THE WINDSHIELD WIPERS CAME ON I LOOKED AT THE CONTROL AND THEY WERE NOT TURNED ON AND I COULD NOT TURN THEM OFF. EVENTUALLY THE WIPERS STOPPED AND ALL POWER WAS LOST, NO INSIDE LIGHTS, NO RADIO, NO TOUCH SCREEN, NO HEAD LIGHTS...NOTHING! I GOOGLED "BATTERY SAVER MODE" AND READ THAT IT WAS POSSIBLY MY ALTERNATOR. I THEN SAW WHERE THERE WAS A RECALL FOR CHRYSLER ALTERNATORS WITH DESCRIPTIONS OF THE SAME SCENARIO THAT I JUST HAD, SO CALLED THE RECALL CENTER. I WAS TOLD THAT MY CAR DID NOT FALL UNDER THE RECALL BECAUSE I DID NOT HAVE 160 AMP (I HAVE 180). FROM WHAT I'VE BEEN READING THERE ARE ISSUES WITH THE 180 AMPS ALSO, BUT CHRYSLER HAS NOT RECALLED THOSE. I WAS TOLD BY THE RECALL CENTER TO HOLD ON TO MY RECEIPTS FOR THE REPAIRS BECAUSE "IF AND WHEN" THEY DO A RECALL ON THE 180 AMPS I CAN BE REIMBURSED. MEAN WHILE THOSE OF US WITH THE 180 AMPS ARE TAKING A CHANCE ON OUR LIVES! COME ON CHRYSLER YOU ALL KNOW THAT THESE ALTERNATORS ARE BAD....180 AND 160 AMPS!!!

I CAN HEAR A VERY LOUD KNOCKING NOISE IN THE DASH BEHIND MY INSTRUMENT PANEL. IT STARTS EACH TIME THAT I TURN ON THE HEATER, THE AC AND DEFROSTER. THIS LOUD KNOCKING SOUNDS CONTINUES EVEN WHEN MY CAR IS TURNED OFF. ALSO THERE'S FLAKING NOISES IN MY ENGINE/TRANSMISSION- MY CAR IS UNDER 35K MILES.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY AND CRASHED INTO A VAN WITHOUT WARNING. BOTH VEHICLES WERE DENTED, BUT DRIVABLE. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 57,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ALTERNATOR FAILED UBRUPTLY ON 2/19/16 AT APPROX 3PM I WAS DRIVING HOME WHEN MY 2013 CHRYSLER 300 BEGAN TO MAKE A NOISE FROM THE FRONT ENGINE AREA AND I NOTICED WHAT TO SEEM LIKE A RUBBER BURNING TYPE ODOR. I KEPT DRIVING AND SUDDENLY MY BATTERY WARNING LIGHT CAME ON AND A MESSAGE ON MY CONSOLE INDICATING "BATTERY SAVING MODE". WITHOUT FURTHER WARNING, MY VEHICLE SHUT DOWN IN THE MIDDLE OF THE ROAD AND ALMOST COLLIDED WITH THE VEHICLE IN FRONT. MY DAUGHTER AND I EXITED THE VEHICLE WHEN SMOKE BEGAN TO FILL THE INSIDE OF THE VEHICLE. I OPENED THE HOOD AND NOTICED THE ALTERNATOR WAS MAKING A CRACKLING AND SIZZLING NOISE AND A LARGE AMOUNT OF SMOKE WAS COMING FROM THE ALTERNATOR. I ATTEMPTED TO TURN THE CAR ON TO ROLL UP MY WINDOWS AND THERE WAS NO POWER. I THEN CALLED CHRYSLER ROADSIDE ASSISTANCE AND A TOW TRUCK WAS DISPATCHED. THE TOW GUY INDICATED THAT IT APPEARED IT WAS TOTAL ALTERNATOR FAILURE AND AS A RESULT MY BATTERY WAS ALSO "FRIED". THE TOW GUY HAD TO UNLOCK THE GEARS MANUALLY IN ORDER TO MANUVER THE CAR ONTO THE TOWING BED. THE VEHICLE WAS TOWED TO ROGERS & ROGERS AUTO ON 2/20/16 IN THE A.M. AT ABOUT 12 NOON THE TECHNICIAN CALLED TO INFORM THAT IN FACT THE ALTERNATOR HAD FAILED RESULTING IN DAMAGE TO THE VEHICLE'S BATTERY AS WELL. HE ALSO INDICATED THAT THIS VEHICLE WAS NOT ON THE RECALL LIST BUT THE CIRCUMSTANCES WERE ALMOST IDENTICAL TO THE RECALL ISSUED IN FEBRUARY 2015. HE SUGGESTED WE CALL CHRYSLER CUSTOMER SERVICE FOR INFORMATION OTHERWISE WE WOULD BE RESPONSIBLE FOR ALL REPAIRS.

UPON EXITING VEHICLE (WHILE PLACING ROCKER GEAR SHIFT IN PARK POSITION), VEHICLE ROLLED AWAY IN REVERSE DOWN INCLINED DRIVEWAY. PERSONAL INJURY AND VEHICLE BODY DAMAGE SUSTAINED TO RIGHT REAR LOWER PANEL.

VEHICLE SHIFTER WILL NOT OPERATE PROPERLY, THERE ARE TIMES I THOUGHT CAR WAS IN PARK AND IT WAS IN REVERSE. I MOVE SHIFTER FROM PARK TO DRIVE AND IT IS STILL IN PARK. GO TO PUT IT IN REVERSE AND IT BYPASSES THE GEAR. TIMES I PUT IT IN DRIVE AND IT IS IN NEUTRAL. TAKEN CAR BACK TO DEALER FOR PROBLEM AND WAS TOLD TO LIVE WITH IT, NOTHING CAN BE DONE. ONE TIME I GOT OUT THINKING CAR WAS IN PARK AND IT WAS IN REVERSE AND STARTED TO MOVE, LUCKILY I WAS IN A FLAT PARKING AREA AT THE TIME.

TL* THE CONTACT OWNED A 2013 CHRYSLER 300. WHILE DRIVING 53 MPH, THE VEHICLE LOST POWER WITHOUT WARNING AND RESUMED INDEPENDENTLY; HOWEVER, THE BRAKES FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A CEMENT BARRIER, ROLLED OVER, AND LANDED IN A DITCH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND THE FRONT AND REAR SEAT PASSENGERS SUSTAINED FACIAL LACERATIONS AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE ABS AND ANTI SKID WARNING LIGHTS ILLUMINATED AND THE WHEEL SEIZED CAUSING THE VEHICLE TO BE UNABLE TO CONTINUE TO DRIVE. IN ADDITION, ALL GAUGES AND METERS ON THE INSTRUMENT CLUSTER PROVIDED INCORRECT READINGS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE JERKED, THE ENGINE FAILED, AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ENGINE ROUTING SENSOR PRODUCED A FAILURE CODE. THE ENGINE ROUTING SENSOR WAS REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE ENGINE LIGHT REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE EXHIBITED GEAR SHIFTING FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. ...UPDATED 11/01/16 *BF *JS

TL* THE CONTACT OWNED A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE BRAKE WARNING LIGHT ILLUMINATED. UPON PULLING THE VEHICLE OVER TO INSPECT THE FAILURE, THE CONTACT NOTICED THAT THE ALTERNATOR ASSEMBLY WAS ON FIRE WHEN THE CONTACT CHECKED UNDER THE HOOD. THE CONTACT WAS ABLE TO ACCESS A FIRE EXTINGUISHER IN THE TRUNK OF THE VEHICLE AND EXTINGUISHED THE FLAMES. NO POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THERE WAS A MANUFACTURER'S RECALL, BUT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 113,600. UPDATED 03/18/16*LJ THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. *JS

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). IN ADDITION, MULTIPLE OTHER PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD INDEPENDENTLY SHIFT OUT OF GEAR WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

2013 CHRYSLER 300. CONSUMER WRITES IN REGARDS TO ALTERNATOR ASSEMBLY REPLACEMENT PARTS ISSUE, RECALL 3 14V634000. *SMD THE CONSUMER WAS INFORMED THE PARTS NEEDED TO BE ORDERED AND IT WOULD TAKE TWO MONTHS. *JB

AIR BAG

IN AN AUTO ACCIDENT T-BONED ANOTHER VEHICLE. THE OTHER VEHICLE (OV) AIRBAGS DEPLOYED, THE 2013 300 AIRBAGS DID NOT. 300 WAS GOING NORTHBOUND AT 35MPH, OV WAS MAKING AN ILLEGAL LEFT TURN AT APROX 10MPH. NO AIRBAGS DEPLOYED AT ALL IN 300, OFFICER ON THE SCENE WAS IN SHOCK THAT NO AIRBAGS DEPLOYED IN 300.

NO POWER TO CAR. NO LIGHT/NO START. AAA JUMP STARTED THE CAR. DEALER DIAGNOSTIC FAILED TO REVEAL CAUSE/PROBLEM.

I OWN A 2013 CHRYSLER 300 S. I NOTICED THAT MY BATTERY SAFE MODE INDICATOR LIGHT CAME ON AS I WAS DRIVING. AFTER DRIVING A FEW MILES ON THE HIGHWAY I WENT TO TURN OUT OF A TURNING LANE AND MY WINDSHIELD WIPERS STATED MOVING WITHOUT PROMPTING AND LIGHTS IN MY CAR STARTED FLASHING, THE RADIO WENT DEAD AND THE CAR COMPLETELY DIED WITHOUT THE ABILITY TO STEER, HONK THE HORN OR MOVE, CAUSING ME TO ALMOST GET HIT BY TWO CARS BEFORE I COULD REACH A SAFE PLACE. THE CAR DID NOT RESTART. THERE WAS ABSOLUTELY NO POWER TO THE CAR. THE CAR HAD TO BE TOWED TO THE DEALERSHIP. I WAS INFORMED BY THE DEALERSHIP THAT MY ALTERNATOR IS DEAD AND THAT IT ALSO KILLED MY BATTERY.

IN OCTOBER 2015 I WAS DRIVING DRIVING MY 2013 CHRYSLER 300 V6 AWD (WITH 25,000 MILES) ON A TWO LANE HIGHWAY (CRUISE CONTROL WAS ON) WHEN I DECIDED TO PASS A SEMI-TRUCK THAT WAS TRAVELING WELL BELOW THE SPEED LIMIT. WHEN I ACCELERATED TO WIDE OPEN THROTTLE (WOT) TO PASS THE TRUCK I MOVED INTO THE OPPOSITE LANE AND SAW A CAR IN THE DISTANCE. I CHANGED MY MIND, RELEASED THE GAS PEDAL, AND APPLIED THE BRAKES; HOWEVER, THE ENGINE CONTINUED TO PRODUCE FULL POWER (APPX 4,500-5,000 RPM) FOR ANOTHER 4-5 SECONDS. I APPLIED THE BRAKES FULLY AND WAS ABLE TO SLOW THE CAR AND SAFELY GET BACK TO THE RIGHT LANE. I NOTIFIED THE DEALER OF THE INCIDENT DURING A SERVICE VISIT AND HIS RESPONSE WAS THAT THE THROTTLE IS DRIVE BY WIRE AND THERE IS NO CABLE THAT CAN GET STUCK. HIS SOLUTION WAS TO CHECK THE FLOOR MAT AND MAKE SURE IT WAS ON THE PEDAL AND IF IT HAPPENS AGAIN TO BRING THE CAR IN AND THEY WILL CHECK IT OUT. I REMOVED THE FLOOR MAT AFTER THE INCIDENT (CURRENTLY IN THE TRUNK) AND DID NOT HAVE ANOTHER ISSUE. HOWEVER, MY WIFE WAS DRIVING THE CAR ON MONDAY DECEMBER 21, 2015 AND TOLD ME A VERY SIMILAR STORY (WENT TO FULL THROTTLE FOR 1-2 SECONDS AND WHEN SHE RELEASED THE PEDAL IT CONTINUED TO ACCELERATE). I ALREADY HAVE AN APPOINTMENT FOR SATURDAY WITH THE LOCAL DEALERSHIP FOR ROUTINE MAINTENANCE AND WILL REPORT THE ISSUE DURING THE VISIT.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE ABS, AIR BAG, AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED DUE TO PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE 30,000.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 30 MPH APPROACHING A TRAFFIC LIGHT, THE TRANSMISSION EXPERIENCED A BIG JOLT. THE TRANSMISSION DOWNSHIFTED AND UPSHIFTED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

THE ABS AND TRANSACTION LIGHT CAME ON. CALLED A LOCAL DEALER WHO SAID BRING IN FOR SERVICE. THREE MILES UP THE HIGHWAY THE CAR SUFFERED A TOTAL SYSTEM FAILURE. THE VEHICLE WOULD NOT GO INTO PARK OR ANY GEAR. THE TOWING COMPANY HAD PROBLEMS FLAT BEDDING THE CAR TO MY DEALER ROUTE 18 CHRYSLER IN EAST BRUNSWICK NJ. UPON REPAIR THE DEALER INDICATED THAT LEFT DRIVER SIDE ABS SYSTEM FAILED. THE ONBOARD COMPUTERS STORED DTTC CODES BOTH FOR THE TRANSMISSION AND ABS SYSTEMS. NO ONE KNOWS WHY THE TRANSMISSION FAILED TO ALLOW THE CAR TO BE DRIVEN. THERE IS A MAJOR SAFETY FLAW IN THIS VEHICLE THAT IS GOING TO RESULT IN A FATAL CRASH. I AM LUCKY TO BE ALIVE. CHRYSLER WAS NOTIFIED OF THIS PROBLEM BY ME. UPDATED 9/25/15 *LN UPDATED 12/28/2015*JS

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATED AND THE ENGINE HESITATED. WHEN THE VEHICLE WAS BROUGHT TO A COMPLETE STOP, IT JERKED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE NUMBER FIVE INJECTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED A MONTH LATER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES; HOWEVER, BEFORE THE CONTACT GETS TO THE DEALER, THE CHECK ENGINE LIGHT WOULD GO OFF. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. AFTER STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.

IN YEAR 2013 BOUGHT A BRAND NEW CHRYSLER 300C 2013 ZERO MILE FOR $45,000, I TOOK THE CAR TO A CHRYSLER DEALER SERVICE CENTER ON DAYTONA BEACH FOR OIL CHANGE AND I GOT TOLD I NEED TO REPLACE ALL 4 TIRES. I ASK THEM HOW CAN A 15,000 MILES CAR WILL NEED NEW TIRES AND THEY TOLD ME FIRESTONE DON'T GIVE ANY KIND WARRANTY TO THE TIRES THE SELL TO CHRYSLER MANUFACTURE FOR BRAND NEW CAR AND THOSE WAS LESS QUALITY TO THE TIRES THEY SELL ON THE TIRES CENTERS. WE CALLED THE FIRESTONE AND THEY TOLD ME THE SAME THING NO WARRANTY ON THOSE NEW TIRES BECAUSE THE TIRES THEY SELL TO CAR'S MANUFACTURE ARE LESS QUALITY.AND IF I BUY THE FIRESTONE TIRES FROM ANY TIRE CENTER I WILL GET 50,000 MILES WARRANTY. NOW I HAVE TO BUY NEW TIRES BUT FOR SURE WILL NOT BE FIRESTONE AND PAY FOR ON MY NEW CAR WITH 15,000 MILES ONLY, YES I NEVER SAW NEW TIRES LAST 15,000 MILES ONLY. THAT IS WHY I WANT TO REPORT THIS BECAUSE DON'T KNOW WHAT KIND TIRES CHRYSLER IS BUYING FOR NEW CAR WITH LESS QUALITY WHAT SHOULD HAVE, CHRYSLER AND FIRESTONE ARE SAVING MONEY GIVING TO THE CONSUMER LESS QUALITY OF TIRES WHAT CAN BE DANGER BECAUSE FOR A TIRE ONLY LAST 15,000 HAVE TO BE REALLY BAD QUALITY MATERIAL HEY ARE USING.. I'M SURE THOSE TIRES ARE NOT SAFE FOR NO ONE. THANK YOU

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO MADE THE CONTACT AWARE OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WITH MY CHILD IN THE CAR, ON A MAJOR INTERSTATE, I ACCELERATED TO AVOID A SUDDENLY SWERVING 18-WHEELER. MY CAR CONTINUED ACCELERATION AFTER I RELEASED THE PEDAL. I DEPRESSED THE BRAKE PEDAL, BUT COULDN'T GET IT TO STOP. AS SOON AS POSSIBLE (AND AVAILABLE, GIVEN ROAD WORK AND FAST, HEAVY TRAFFIC), I PULLED OVER TO THE INSIDE SHOULDER AND GAINED CONTROL BY USING FULL PRESSURE ON THE BRAKE AS WELL AS ENGAGING THE PARKING BRAKE. THE CAR CONTINUED REVVING HIGH. CALLED CONROE DEMONTROND FOR HELP, AS THAT IS WHERE I BOUGHT THIS CAR, AND THEY CONNECTED ME TO A TOWING COMPANY, WHICH WAS USELESS AS CAR COULDN'T BE SWITCHED OFF -- I HAD MANAGED TO PUT CAR INTO NEUTRAL, BUT ENGINE WOULDN'T STOP REVVING, AND I WASN'T ABLE TO PUT IT INTO PARK OR TO STOP THE CAR. I HAD TO MAKE A DECISION BETWEEN TWO DANGEROUS SITUATIONS: SEND MY CHILD ONTO THE PACKED HIGHWAY, OR HAVE HER REMAIN IN THE CAR WITH ME, WHICH I WAS GROWING ALARMED MIGHT EXPLODE GIVEN THE HIGH REVOLUTION AND ACCOMPANYING NOISE. I SENT HER OUT WITH THE CAR FOB. AFTER WHAT SEEMED FOREVER, THE CAR SHUT DOWN, AS THE FOB WAS GONE FOR LONG ENOUGH. IT HAPPENED A SECOND TIME, AS I WAS RETURNING FROM THE TRIP I HAD TO TAKE DURING THE FIRST PROBLEM, BUT THE CAR "SNAPPED OUT OF IT" MORE EASILY. DEALERSHIP GAVE ME A VERY HARD TIME ABOUT THIS, AND IN THE END SAID NOTHING WAS WRONG WITH THE CAR. THEY RE-SET THE COMPUTER, AND FOR A BIT OVER A MONTH, IT SEEMED OKAY WITH A FEW HICCUPS, BUT EVENTUALLY, THE CAR HAS BEGUN TO "STICK" ON ACCELERATION AGAIN, AND OCCASIONALLY NOW LAGS, OR MISSES, BEFORE ACCELERATION. I RECEIVED NOTE THAT THERE IS A PROBLEM WITH THIS CAR FROM THE MANUFACTURER MONTHS AGO. THIS MIGHT ACCOUNT FOR THE CAR'S PROBLEM, BUT IT IS DOUBTFUL AS FAR AS THE STICKING GOES, SINCE THE PROBLEM LISTED BY THE NOTICE IS STALLING. I DO WONDER IF IT MIGHT ACCOUNT FOR THE NEWER PROBLEM, THOUGH. YESTERDAY, THE SUNROOF EXPLODED

ON 05/10/2015 DURING THE AFTERNOON I TURNED ON MY AC AND IT BLEW WARM AIR. I DON'T USE MY AC VERY MUCH DUE TO INCREASE FUEL USAGE BECAUSE I DRIVE 76 MILES TWICE A DAY 4 DAYS A WEEK, BUT ON THAT DAY WHEN I REALLY NEEDED IT IT WASN'T WORKING. I BOUGHT MY 2013 CHRYSLER 300S NEW ON 06/02/2013 AND THE ONE TIME I DROVE CAR TO VEGAS IT WAS WORKING FINE AS A MATTER OF FACT IT WAS BLOWING EXTREMELY COLD AIR WHICH WAS GREAT. I TRIED CALLING THE DEALER WHERE I BOUGHT IT, BUT BECAUSE ITS OUT OF WARRANTY THEY CAN'T OR WONT HELP ME WITH IT.

I RECEIVED A NOTICE THAT MY 2013 CHRYSLER 300 WAS UNDER A RECALL FOR ALTERNATOR ISSUES. I ALREADY HAD NOTICED THAT MY VEHICLE WARNING LIGHTS HAD FLASHED THE ALTERNATOR WITH THE LIGHTNING BOLT TWICE RECENTLY. THEN MY CRUISE WENT OUT, ABS SERVICE LIGHT CAME ON AND STAYED ON AND MY TRACTION CONTROL LIGHT CAME ON AND STAYED ON. THE DAYS AFTER I REVIEWED THE RECALL NOTICE I SCHEDULE AN APPOINTMENT TO HAVE MY CAR SERVICES AT [XXX] IN SAVANNAH GA, OFF ABERCORN ST. WHEN THE SERVICE PERSON TOOK MY CAR I IDENTIFIED THE ISSUES AND HE SAID THAT HE WILL CHECK IT OVER TO INCLUDE CHECKING THE WHEEL SENSORS. NOTING THE WHEEL SENSORS SPECIFICALLY, MADE ME A BIT SUSPICIOUS. LATER HE CALLED ME AND STATED THAT A WHEEL SENSOR WENT BAD AND IT WAS NOT RELATIONAL TO THE RECALL NOTICE. HE SAID HE HAS THE PART AND IT WOULD BE $187 TO FIX IT. I STATED THAT THE NOTICE STATES THAT THE WHEEL SENSOR COULD BE IMPACTED. HE SAID, NO SIR IT READS THE MODULE NOT THE SENSOR AND THEY ARE NOT CLOSE TO EACH OTHER. I FIND THIS TECHNICALITY NOT FAIR TO THE CONSUMER AND I FEEL THAT THIS SHOULD BE INCLUDED IN THE RECALL. MY CAR HAS 39K MILES ON IT, IS SERVICED REGULARLY AND HAS NEVER HAD AN ISSUE. I FIND IT HARD TO BELIEVE THAT THE CRUISE, ABS, AND TRACTION CONTROL GOING OUT AT THE SAME TIME HAS NOTHING TO DO WITH THE RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT STATED THAT THE ABS WARNING LAMP AND THE STABILITY TRACTION CONTROL WARNING LAMPS FLASHED RANDOMLY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND RECEIVED THE RECALL REPAIR, BUT THE FAILURE RECURRED AND BOTH WARNING LAMPS ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURE AND DID NOT PROVIDE A REMEDY. THE CONTACT ALSO STATED THAT THE CRUISE CONTROL FEATURE FAILED TO WORK AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHEN THE CONTACT PRESSED THE START ENGINE BUTTON, THE VEHICLE FAILED TO START AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,355.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/15/16*LJ; UPDATED 05/11/18*JB THE CONSUMER STATED THE RECALL HAS BEEN COMPLETED. *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE TRAVELING APPROXIMATELY 20 MPH, THE VEHICLE CRASHED INTO A BRICK BUILDING. THE FRONT END OF THE VEHICLE SUFFERED SIGNIFICANT DAMAGE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.