NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Chrysler 300. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
THE LIGHTING IS SO POOR ON RURAL ROADS THAT YOU MUST DRIVE WITH THE BRIGHTS ON. THE LOW BEAMS ONLY WORK FOR THE FIRST 15 FEET OR SO AND THEN WHEN GOING DOWN A SLIGHT DECLINE THE FAR DISTANCE OR "NIGHT HORIZON" JUST DISAPPEARS LIKE A CURTAIN DROPPED DOWN FROM THE TOP OF THE WINDSHIELD. YOU LITERALLY LOSE SIGHT OF THE ROAD. SAME SITUATION WHEN TURNING. ITS REALLY SCARY. I SPOKE WITH THE SERVICE MANAGER AND HE SAID HE DROVE ONE HOME AND ALMOST RAN OFF THE ROAD. HE AGREES WITH MY PROBLEM. I'M TOLD THERE IS NO FIX. IF THIS IS NOT ADDRESSED I GUARANTEE THERE WILL BE ACCIDENTS WITH THIS CAR. I'M TOLD IF THERE ARE ENOUGH COMPLAINTS SOMETHING WILL BE DONE BY YOUR ORGANIZATION. HELP--I DON'T WANT TO DIE FOR SOMETHING LIKE THIS. *TR
HEADLIGHTS ARE NEARLY USELESS. CAR CANNOT BE DRIVEN SAFELY AT NIGHT. DEALER STATES HEADLIGHTS ARE ALIGNED AND WORKING NORMALLY. STATE VEHICLE INSPENCTION STATED HEADLIGHTS AIMED OK. THIS IS A KNOWN PROBLEM AND NEEDS TO BE ADDRESSED BEFORE A PEDESTRIAN IS HIT OR SOMEONE DRIVES OFF THE ROAD. IT IS UNSAFE TO DIRVE ON INTERSTATE AT NIGHT OVER 40 MPH BECAUSE YOU OVERDRIVE YOUR HEADLIGHTS. IF THERE IS NO ONE TO FOLLOW YOU ARE OUT OF LUCK. ONE MUST DRIVE SIDE ROADS WITH HI BEAMS ON ALL THE TIME. HEADLIGHTS AIM IS COMPUTER CONTROLLED AND CANNOT BE ADJUSTED. TURNING OFF THE CAPABILITY OF THE HEADLIGHTS TO MOVE SIDE TO SIDE WITH STEERING DOES NOT HELP. MY 2006 CHRYLSER 300 DID NOT HAVE THIS PROBLEM AND OUR 2102 DODGE CHARGER DOES NOT HAVE THIS PROBLEM. I WILL GLADLY SUBMIT VEHICLE TO NSTSA FOR INSPECTION/TEST. *TR
1:DRIVING HOME WHEN I LOOKED UP AND SAW SPARKS COMING FROM UNDER MY CAR, LOST STEERING AND SLOWED DOWN TO GUARD RAIL BEFORE AN EXIT RAMP ON HIGHWAY. MY WHEEL AND CONTROL ARM CAME OFF THE VEHICLE WHICH HAPPENED AT 5200 MILES. 2:AS I WAS DRIVING ON THE HIGHWAY MY VEHICLE SHUT DOWN CAUSING ME TO LOSE POWER AND GET STRANDED ON THE HIGHWAY NOT ABLE TO MOVE WHICH CAUSED ME TO GET REAR ENDED AT 65 MPH. THIS WAS AT 18K MILES. RECALL CAME OUT AFTER ACCIDENT.
THE HEADLIGHT BRIGHTNESS ON THE 300 MODEL ARE JUST TERRIBLE. I TOOK IT BACK TO THE DEALERSHIP TO TRY TO ADJUST THE LIGHTS. THE DEALER TOLD ME THAT THESE LIGHTS ARE NOT ADJUSTABLE AND THIS IS HOW THEY CAME FROM THE FACTORY. I EXPLAINED TO THEM AT NIGHT I DRIVE WITH THE HIGH BEAMS ON AND NO OTHER CARS FLASH THEIR LIGHTS. THE LOW BEAMS DO NOT LIGHT UP THE ROAD EVEN WITH THE FOG LAMPS ON. THE DEALERSHIP TOLD ME THAT THIS WAS A HUGE PROBLEM ON THE 200 SERIES BUT HAVE NOT HEARD ABOUT THIS ON THE 300. THIS IS A SAFETY DEFECT WHICH WILL RESULT IN DEATH. THIS IS A SERIOUS ISSUE. *TR
TL* THE CONTACT OWNS A 2013 CHRYSLER 300. AFTER ATTEMPTING TO PLACE THE VEHICLE IN THE PARK POSITION, EXITING THE VEHICLE, AND RELOCATING TO THE TRUNK AREA, THE VEHICLE INDEPENDENTLY MOVED AND ROLLED OVER THE CONTACT. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SERIOUS UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) AFTER THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 10/18/16*LJ*JS