There are 3 stored owner reports matching the air bags & restraints leading-label group for the 2020 Chrysler Pacifica in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 3 of 3 matching reports.
Open the full vehicle complaint log (all categories)Driver side airbags failed to deploy during total loss head on collision.
MY WIFE WAS STATIONARY AT A RED LIGHT WITH MY DAUGHTER IN THE SECOND ROW. A CAR APPROACHED THE LIGHT AND SLAMMED INTO THE BACK OF HER CAR II DON'T THINK THEY WERE SLOWING DOWN). SHE THEN HIT THE VEHICLE IN FRONT OF HER. THE AIR BAGS DID NOT DEPLOY AND THE SEATBELT DID NOT FULLY ENGAGE. AS A RESULT, SHE HIT THE STEERING WHEEL CAUSING FRACTURES, A CONCUSSION AND A MINOR BRAIN BLEED.*DT*DT*DT*JB*JB *TR*TR
TL* THE CONTACT RENTED A 2020 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH CRASHED INTO TWO DEERS. THERE WERE NO REPORTED INJURIES. THE DRIVER'S AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DALLAS FT WORTH AIRPORT. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 3,100. THE VIN WAS NOT AVAILABLE.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.