NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Chrysler PT Cruiser. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
CONSUMER IS COMPLAINING OF THE HEATED SEAT SWITCH WHICH IS MOUNTED ON THE OUT BOARD SIDE OF THE DRIVERS SEAT. THIS SWITCH CANNOT BE SEEN WHEN SITTING IN THE SEAT. CONSUMER FEELS THE SWITHCH IS IMPROPERLY POSITIONED. ALSO, WHEN MOVING IN BOTH THE PASSENGER AND THE DRIVERS SEAT THE SWITCH IS EASILY AGITATED AND WILL COME ON WHEN IT IS NOT NEEDED. *JG
CONSUMER CALLED COMPLAINING ABOUT HAVING A PROBLEM WITH THE TIRES. ALSO STATED THAT THE FIRST WEEK THAT SHE BOUGHT THE VEHICLE SHE HAD TO TAKE IT BACK FOR SERVICE BECAUSE HER LEFT FRONT TIRE WAS LOW AND AT THE DEALER THEY PLUG THE TIRE AND NOW SHE IS HAVING THE SAME PROBLEM AGAIN. DEALER WAS CONTACTED AND DEALER AND THEY ADD A PLUG INTO IT AND CONSUMER HAS NOT TAKING THE VEHICLE AGAIN. VEHICLE CARRIERS ORIGINAL EQUIPMENT. PLEASE ADD MANUFACTURE NAME, MODEL AND TIRE SIZE. TS
WATER BECAME TRAPPED IN THE TAIL LIGHTS, WHICH CAUSED CONDENSATION.*JB
TIRE VIBRATION BEFORE AND AFTER MULTIPLE REPAIRS.
REAR BRAKE DRUMS FAILED WITHIN 18,000 MILES. CONSUMER WAS TOLD THAT ROTORS WERE MADE OF A CHEAP METAL. *AK
THE SPRING IN THE BRAKE BROKE AND DESTROYED THE FLACK ADJUSTER AND THE DRUMS. DEALERSHIP INDICATED THAT THEY DON'T HAVE THE PART IN STOCK BECAUSE THIS PART SHOULDN' T BREAK.*AK
CONSUMER STATED VEHICLE LOST POWER WHILE IN A BUSY INTERSECTION. WHEN THE ACCELERATOR WAS PRESSED, THE CONSUMER WAS ALMOST REAR ENDED. *PH *SCC *JB
CONSUMER STATED WHILE CHILD WAS GETTING OUT OF THE VEHICLE ON THE PASSENGER'S REAR SIDE A METAL STICK EXPOSED OUT OF THE REAR SEAT MATERIAL AND THE INJURED CHILD'S ARM. *AK *SCC *JB
STEERING WHEEL SHAKES BACK AND FORTH, MAKING IT HARD FOR THE DRIVER TO CONTROL THE VEHICLE. *AK
REQUEST ANOTHER STICKER ADVISING ANYONE WHOM MAY DRIVE HER VEHICLE THAT THE AIR BAGS WERE DISCONNECTED. *PH THE CONSUMER HAD THE AIR BAGS DISCONNECTED DUE TO HEALTH CONCERNS. (IMPLANTED DEFIBRILLATOR/PACEMAKER AND ASTHMA) *SC
CONSUMER COMPLAINED ABOUT A PROBLEM WITH ELECTRICAL FAILURES IN THE DASHBOARD, INCLUDING THE SPEEDOMETER. WHEN DRIVING AT SPEEDS IN EXCESS OF 50 MPH SPEEDOMETER DROPPED TO 0 AND THE RPMS DID LIKEWISE. EVERY LIGHT AND WARNING SIGNAL CAME ON AT ONCE.*AK