NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2000 Chrysler Town & Country. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
3 YEAR OLD WAS ABLE TO PUT VEHICLE IN REVERSE WITHOUT APPLYING BRAKES WHICH RESULTED IN VEHICLE HITTING A PARKED CAR. PLEASE GIVE ANY FURTHER DETAILS.*AK
VAN MAKES METAL BENDING NOISE WHEN NOT DRIVING ON SMOOTH SURFACE/ ALREADY HAD TO HAVE THE FLOOR BOARD WELDED TO THE FRAME ON OTHER SIDE OF VEHICLE. *AK
BRAKES HAVE BEEN SQUEALING SINCE BRAND NEW/ HAD ROTOR AND PADS REPLACED AND BRAKES STILL SQUEAL. *AK
CHILD HIT SEAT BELT AND IT CAME UNLATCHED BY ITSELF. THESE WERE THE GEN-3 SEATBELTS. DEALER CONTACTED. *AK
CONCERN ABOUT THE GEN3 BUCKLES IN MY VEHICLE WITH 2 SMALL CHILDREN ACCIDENTALLY BEING UNBUCKLED BY SOME OBJECT INADVERTENTLY THAT CHRYSLER CLAIMS TO BE SAFE FROM BEING UNBUCKLED BY SOMETHING STRIKING IT. *TS *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***762411
THE PASSENGER SEAT HEATER FAILED. *JB
THE STEERING WHEEL LOCKED AND WOULD NOT TURN IN EITHER DIRECTION WHICH CAUSED THE VEHICLE TO CRASH INTO A DITCH. THE CONSUMER STATED A PIECE OF THE DIRECTIONAL SIGNAL BROKE OFF AND JAMMED THE STEERING COLUMN. *AK
CONSUMER STATES WHILE DRIVING UNDER RAINY CONDITIONS, AT HIGHWAY SPEEDS. THE WINDSHIELD WIPERS FAILED TO OPERATE WHEN THE SWITCH WAS TURNED ON. PLEASE PROVIDE ANY FURTHER INFORMATION.
VEHICLE LEAF SPRING HAS WEAKENED CAUSING THE REAR OF VEHICLE TO SIT AT AN ANGLE. PROBLEMS WITH FRONT WHEELS AND BRAKES. *MR THE DEALER WAS UNABLE TO REPAIR THE RE-OCCURRING PROBLEM WITH THE FRONT BRAKES, AND THE ROTORS. THE FRONT WHEELS AND OR BRAKES WERE SQUEAKING AGAIN, WHICH MEANT THAT NEW FRONT BRAKES WERE NEEDED AGAIN. (THIS WAS THE FOURTH TIME THE BRAKES WERE REPLACED) THE CONSUMER REQUESTED A FULL REFUND OF THE PURCHASE PRICE OF THE VEHICLE. OTHER PROBLEMS ARE AS FOLLOWED: THE LEFT REAR SHOCK HAD BLOWN AND A BOLT HAD BROKEN ON THE RIGHT SHOCK AND WERE REPLACED,THE BRAKE LIGHT WOULD COME ON WHEN GOING AROUND CORNERS, THE REAR VIEW MIRROR WAS LOOSE ALONG WITH THE RIGHT SIDE MIRROR(BOTH READJUSTED), NOISE IN THE STEERING AND WAS HARD TO STEER AT TIMES, THERE WAS A METAL SOUND IN THE FRONT STRUT ESPECIALLY WHEN THE TEMPERATURE WAS COLD, AND THERE WAS OVERHEATING SO THE ALL THE PARTS OF THE COOLING SYSTEM WERE REPLACED. *SCC
DRIVERS SEAT BELT WILL NOT RELEASE, THE PUSH BUTTON IS VERY HARD TO PRESS. PASSENGER IS NOT PROPERLY RESTRAINED. *AK
CONSUMER NOTICED A FLAT TIRE DUE TO A SLOW LEAK WHICH CAME FROM THE REAR DRIVER'S SIDE ALUMINUM RIM. THE DEALER HAD BEEN CONTACTED. *AK THE TIRE WAS WATER TESTED AND A SLOW LEAK WAS DETECTED AT THE EDGE OF THE RIM. THE TIRE WAS REMOVED FROM THE RIM AND IT WAS OBSERVED THAT THE RIM WAS FLAKING/CORRODED. THE EDGE OF THE RIM WAS CLEANED WITH A POWER TOOL AND GREASED. THE TIRE WAS INSTALLED AND INFLATED. THIS WAS THE SECOND FLAT TIRE DUE TO A SLOW LEAK AT THE EDGE OF THE RIM. THE FIRST INCIDENT OCCURRED ON THE OPPOSITE SIDE A FEW MONTHS EARLIER. THE SAME REPAIR PROCEDURE WAS USED. *SCC *NLM
WHEN BACKING THE VAN UP A SLIGHT INCLINE THE VAN WOULD START BUCKING ABRUPTLY AND FAILED TO MOVE SMOOTHLY. THE CAUSE OF THE PROBLEM HAS NOT BEEN DETERMINED. PLEASE PROVIDE ANY FURTHER INFORMATION. *NLM 2000 CHRYSLER TOWN AND COUNTRY EXPERIENCING PROBLEMS WHEN BACKING UP A SLIGHT INCLINE. WHILE BACKING UP VEHICLE STARTING TO BUCK ABRUPTLY. THE CAUSE OF PROBLEM HAS NOT YET BEEN DETERMINED.*MR
THE PASSENGER FRONT SEAT CAUGHT ON FIRE. THE OWNER PRESUMED THAT THE WIRING IN THE SEAT WAS DEFECTED. THE VEHICLE IS EQUIPPED WITH HEATED SEATS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
THE CONSUMER NOTICE AN UNUSUAL SMELL INSIDE THE VEHICLE. UPON FURTHER INSPECTION THE CONSUMER NOTICED THAT THE SEAT WARMER WAS ON AND A JACKET WAS IN THE SEAT. WHEN THE CONSUMER REMOVED THE JACKET FROM SEAT SHE SAW BURN HOLES IN THE SEAT AND JACKET. *NM
Data synced from NHTSA on May 4, 2026