2001 Chrysler Town & Country Complaint Log

WHILE DRIVING 70 MPH, THE CRUISE CONTROL WOULD NOT DISENGAGE. AS A RESULT THE VEHICLE SWERVED. HOWEVER, THE DRIVER MAINTAINED CONTROL. *AK THE PROBLEM REMAINS UNSOLVED. *SC *JB

THE AIR BAG LIGHT CAME ON INTERMITTENTLY. THE CONSUMER VEHICLE WAS NOT INCLUDED IN THE NHTSA RECALL 04V48000. *JB

DRIVER'S SIDE SLIDING DOOR WILL NOT WORK IN COLD WEATHER. IT IS USUALLY WARM IN SOUTHERN LA, BUT IN THE EARLY MORNINGS WHILE TAKING MY CHILDREN TO PRESCHOOL, I COULD NOT GET MY SON'S SLIDING DOOR TO OPEN. IT ALWAYS WORKED WHEN I TOOK IT TO THE DEALER, BUT SEVERAL SCHOOL EMPLOYEES AND OTHERS HAVE SEEN THAT THE DOOR DOES NOT WORK EITHER WITH THE ELECTRONIC KEY, BUTTON ON THE DOOR ITSELF, OR WITH THE OVERHEAD BUTTON LOCATED ABOVE THE DASHBOARD. ODDLY, ALSO ONLY WHEN THE WEATHER IS COOLER, MY HIGH BEAM ON MY DRIVER'S SIDE HEADLIGHT WILL NOT WORK. THE HEADLIGHTS WILL BOTH COME ON, BUT AS SOON AS I DEPRESS THE BUTTON FOR HIGH BEAMS, THE DRIVER'S LIGHT GOES OFF COMPLETELY. IS THERE A CORRELATION SINCE THEY ARE BOTH ON THE DRIVER'S SIDE? PERHAPS SOMETHING ELECTRICAL? WE BOUGHT THE VEHICLE USED LAST SEPTEMBER 2004 AND ALMOST IMMEDIATELY STARTED HAVING PROBLEMS WITH THE SLIDING DOOR AS SOON AS THE WEATHER WAS COOLER. I AM GUESSING AT THE OCTOBER 20/04 DATE, BUT I KNOW I STARTED HAVING PROBLEMS IN OCT OF LAST YEAR SHORTLY AFTER WE'D PURCHASED THE VEHICLE. I HAD PROBLEMS VIRTUALLY EVERY EARLY MORNING IN THE WINTER FROM OCT-FEB, AND THE SAME THING JUST STARTED AGAIN AS THE MORNINGS ARE ONCE AGAIN COOLER (COOLER IN BATON ROUGE MEANS AROUND 45 F). THE DIAGNOSTICS THEY HAVE RUN AT MY CHRYSLER DEALERSHIP KEEP COMING UP EMPTY AND THEY MUST THINK IT'S ALL IN MY HEAD. AT LEAST 2 OTHER MECHANICS FROM WHERE I HAVE MY OIL CHANGED HAVE WITNESSED THE PROBLEMS WITH THE DOORS AND LIGHTS FIRSTHAND, BUT NEVER THOSE AT THE DEALERSHIP. IS THIS HAPPENING TO OTHERS WITH THE SAME MAKE AND MODEL? *JB

I WAS STOPPED ON A STATE ROUTE TO MAKE A TURN AND WAS REAR ENDED BY A VEHICLE TRAVELING ABOUT 50 MPH. MY SHOULDER BELT DID NOT WORK PROPERLY. THE BELT DID NOT BREAK, THE LAP PORTION HELD ME IN THE VEHICLE BUT THE SHOULDER BELT ALLOWED ME TO HIT THE STEERING WHEEL WITH MY HEAD/MOUTH. I SUFFERED INJURIES. THE PART HAS BEEN REPLACED WITH MUCH HASSLE FROM INSURANCE. OLD PART MAY BE AVAILABLE. *JB

WHEN TURNING FROM A STOP THE STEERING WHEEL LOCKED UP. CONSUMER WAS ABLE TO UNLOCK THE STEERING WHEEL WITH FORCE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK

I PURCHASED THE VEHICLE IN NOVEMBER OF 2002 USED WITH 47,000 MILES. THE VEHICLE WOULD BUCK WHEN IT SWITCHED TO HIGH GEAR. I TOOK THE VEHICLE BACK TO THE DEALERSHIP AT WHICH TIME THEY REPLACED THE TORQUE CONVERTER. THE VEHICLE THEN BEGAN A LOUD RATTLING NOISE WHEN THE AIR COMPRESSOR WAS ENGAGED. THE DEALER INFORMED ME THAT I NEEDED A NEW AIR COMPRESSOR, I REFUSED THE SERVICE NOTING THAT MY AIR CONDITIONER, DEFROST AND ALL OTHER FUNCTIONS WERE THERE. AFTER A MONTH, THE FINAL SOLUTION WAS A LOOSE BOLT HOLDING THE ALTERNATOR. I HAVE HAD THE IGNITION REPLACED, THIS WAS THE 2ND TIME IN A YEAR THE VEHICLE LEFT MY FAMILY STRANDED. NOW, A YEAR AND A HALF AND 60,000 MILES LATER, MY TRANSMISSION HAS ONCE AGAIN FAILED WITH THE DIAGNOSIS A TORQUE CONVERTER PROBLEM. THE REPAIR REQUIRES A COMPLETE OVERHAUL FOR A MERE $2,500. MOST VEHICLES DON'T REQUIRE A TRANSMISSION BE REPLACED EVEN ONCE, LET ALONE TWICE OR EVERY 50,000 MILES. *JB

THE CHECK ENGINE LIGHT CAME ON ON MY 2001 TOWN & COUNTRY MINIVAN. THE VERY NEXT DAY, THE TRANSMISSION FAILED. I HAD IT TOWED TO MY CHRYSLER DEALER, WHERE THEY TOLD ME THAT THE PLANETARY GEAR HAD FAILED CAUSING CATASTROPHIC TRANSMISSION DAMAGE, WHICH REQUIRED $2,700 WORTH OF REPAIRS. THE VEHICLE ONLY HAD 62,000 MILES AND HAD NEVER BEEN USED AS A TOW VEHICLE. I WOULD LIKE AN INVESTIGATION INTO WHY A RELATIVELY NEWER VEHICLE SHOULD HAVE THIS KIND OF CATASTROPHIC TRANSMISSION FAILURE AT SUCH A RELATIVELY LOW MILEAGE. THE VEHICLE HAD BEEN DEALER SERVICED.

WHILE TRAVELING AT 60 MPH ON THE INTERSTATE THE VEHICLE SUDDENLY STOPPED. THE VEHICLE WAS TOWED. THE MECHANIC STATED THE TRANSMISSION WAS DEFECTIVE. *JB THE TRANSMISSION SOLENOID PACK LEAKED. THE CONSUMER STARTED HEARING SOME CLANKING NOISE FROM THE ENGINE AREA. *SC

THE CLOCK SPRING WAS DETECTIVE. THE VEHICLE WAS UNDER AN EXTENDED WARRANTY. HOWEVER, THE DEALER WOULD NOT HONOR THE WARRANTY OR MAKE THE REPAIRS UNLESS THE OWNER PAYS OUT OF POCKET. *JB THERE WERE NOISE IN THE FRONT END WHEN TURNING. *SC

DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN ID 04V531000 CONCERNING THE EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. THIS VEHICLE IS EXPERIENCING THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK UPDATED 12/27/05. *JB

THE VEHICLE WAS INVOLVED IN A T-BONE COLLISION ON THE DRIVER SIDE, AT AN IMPACT OF 25-30 MPH. THE DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED SOME INJURY BUT WAS NOT TRANSPORTED TO THE LOCAL HOSPITAL. *JB

WHILE DRIVING 20 MPH SRS LIGHT AND THE CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ELECTRICAL FUSES AND CIRCUIT BREAKERS NEEDED TO BE REPLACED. *AK

MY 2001 CHRYSLER TOWN AND COUNTRY HAS HAD PROBLEMS WITH THE HEADLIGHTS FLICKERING AND GOING OUT FOR SHORT PERIODS OF TIME. THE HAPPENS ALMOST EVERY TIME I USE MY HEADLIGHTS AT NIGHT. I PUT 999 AS THE NUMBER OF INCIDENTS AS A DEFAULT. I DO NOT KNOW HOW MANY TIMES I HAVE DRIVEN DURING THIS PROBLEM. I HAVE TAKEN IT TO TWO CHRYSLER DEALERSHIPS AND THEY CANNOT FIX THE PROBLEM. I AM VERY CONCERNED THAT SOMEONE IN MY FAMILY MAY DIE AS A RESULT OF THIS TECHNICAL FAILURE. *NM

MY WIFE HAD AN ACCIDENT ON SEPT 30, 2004. SHE WAS TRAVELING APP 35 MPH WHEN A VEHICLE MADE A LEFT TURN IN FRONT OF HER. SHE STRUCK THE VEHICLE BROADSIDE WITH SUCH FORCE THAT IT FLIPPED THAT VEHICLE ON ITS SIDE. MY VEHICLE HAD SEVERE DAMAGES TO THE FULL FRONT WITH APPROXIMATELY $10,000 IN REPARIS. THE AIR BAGS DID NOT DEPLOY. I REPORTED THE INCIDENT TO CHRYSLER. THEY SENT AN INVESTIGATOR IN TO INSPECT THE SYSTEM BEFORE REPAIRS COMMENCED. THE INVESTIGATOR ADVISED MY VEHICLE WAS NOT IN THE AIR BAG RECALL. HE FURTHER STATED THERE WAS NOTHING WRONG WITH THE SENSORS OR AIR BAG SYSTEM. MY INSURANCE CARRIER HAS REFUSED TO REPLACE OR HAVE THE AIR BAG SYSTEM CHECKED OUT. MY CONCERN IS THAT THE AIR BAGS MAY DEPLORE ON ITS OWN WHILE DRIVING THE VEHICLE OR FAIL TO DEPLORE IF I AM INVOLVED IN ANOTHER ACCIDENT. ALSO I CAN'T UNDERSTAND HOW A IMPACT ACROSS THE FULL FRONT OF THE VEHICLE WHILE TRAVELING 35 MPH DID NOT SET THE AIR BAG OFF, WHEN IT IS MY UNDERSTANDING THEY SHOULD HAVE DEPLOED AT 7 TO 15 MPH. I FEEL THERE IS A PROBLEM WITH THE SENOR AND AIR BAG SYSTEM ON THIS VEHICLE THAT CHRYSLER IS NOT ACKNOWLEGING. I ASK THAT NHTSA INVESTIGATE THIS PROBLEM ON MY BEHALF.*AK

TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE FACTORY INSTALLED TAPE DECK/CD COMPONENT WOULD NOT OPERATE IN THE PLAY MODE NOR EJECT PROPERLY. IN ADDITION, THE AIR CONDITIONER FAILED TO FUNCTION WHEN ACTIVATED AND THE FAULTY AIR CONDITIONER CONDENSER WAS REPLACED TWICE. BOTH POWER SLIDING DOORS LOCKS ALSO FAILED TO FUNCTION WHICH RESULTED TO THE REPLACEMENT OF THE MOTOR. THE PREVIOUS REPAIRS ON THE VEHICLE WHERE PERFORMED BY AN AUTHORIZED DEALER ON SEPARATE OCCASIONS. RECENTLY, THE CONTACT DISCOVERED TWO RECALLS ASSOCIATED WITH THE PRIOR DEFECTS UNDER NHTSA CAMPAIGN ID NUMBERS: 01I003000 (LATCHES/LOCKS/LINKAGES: DOORS: LATCH) AND 04V531000 (EQUIPMENT: ELECTRICAL: RADIO/TAPE DECK/CD ETC.). THE VIN WAS NOT INCLUDED IN EITHER RECALL CAMPAIGN. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

I HAVE A CHRYSLER TOWN & COUNTRY LTD FWD LWB 2001. THE CAR WAS IN THE GARAGE AND MY 2 SONS WERE IN THE CAR. I WAS IN THE DRIVERS SEAT AND MY WIFE WAS BUCKLING UP MY SON BEHIND THE DRIVERS SEAT WHEN THE DRIVERS SIDE AIR BAG DEPLOYED FOR NO REASON. ALTHOUGH CHRYSLER PAID TO HAVE THE VAN FIXED AND FOR THE RENTAL CAR I'M SUBMITTING THIS COMPLAINT AS A MEANS TO MAKE SURE ALL PARTIES KNOW AND THAT IF A RECALL IS NECESSARY THEN HOPEFULLY THIS COMPLAINT MIGHT ADVERT A FUTURE ACCIDENT. I WOULD LIKE TO ADD THAT CHRYSLER ONLY REPLACED THE SEAT BACK WITH AIRBAG ON THE DRIVERS SIDE. THERE WAS NOTHING ELSE THAT THE REPAIR ORDER SPECIFYS AS BEING REPLACED.*AK

I HAVE A CHRYSLER TOWN & COUNTRY LTD FWD LWB 2001. THE CAR WAS IN THE GARAGE AND MY 2 SONS WERE IN THE CAR. I WAS IN THE DRIVERS SEAT AND MY WIFE WAS BUCKLING UP MY SON BEHIND THE DRIVERS SEAT WHEN THE DRIVERS SIDE AIRBAG DEPLOYED FOR NO REASON. ALTHOUGH CHRYSLER PAID TO HAVE THE VAN FIXED AND FOR THE RENTAL CAR I'M SUBMITTING THIS COMPLAINT AS A MEANS TO MAKE SURE ALL PARTIES KNOW AND THAT IF A RECALL IS NECESSARY THEN HOPEFULLY THIS COMPLAINT MIGHT ADVERT A FUTURE ACCIDENT.*AK

WE HAVE 2 - 2001 CHRYSLER TOWN & COUNTRY VANS. THEY BOTH HAVE LESS THAN 55000 AND HAVE HAD SEVERAL MECHANICAL MALFUNCTIONS, SOME OF WHICH ARE VERY SERIOUS. THEY SHARE MANY OF THE SAME PROBLEMS WHICH INCLUDE, STEERING COMPONENTS, ELECTRICAL FAILURE OF INTERNAL GAUGES, AND RADIO REPLACEMENTS. ONE VAN ALSO HAD A BRAKE LINE SEPARATE WHILE TRAVELING ON THE HIGHWAY ABOUT A MONTH AGO.*AK

2001 CHRYSLER TOWN AND COUNTRY MINIVAN. AIRBAG WARNING LIGHT HAS COME ON INTERMITTANTLY OVER LAST FEW MONTHS. DEALERSHIP RECOMMENDS IMMEDIATE REPLACEMENT OF AIRBAG CLOCKSPRING, AS WELL AS REPLACEMENT OF HEADLAMP SWITCH FOR AN "UNRELATED" ELECTRICAL ISSUE WITH FLICKERING INSTRUMENT CLUSTER LIGHTS. NEITHER ARE COVERED UNDER THE 8 YEAR/80,000 MILE WARRANTY WE PURCHASED FOR CAR. WE WERE CHARGED $135.00 TO REPLACE A $3.00 CLOCKSPRING. UPON FURTHER INVESTIGATION, I FOUND THAT IN THE LATE 90'S MANY CHRYSLERS WERE RECALLED FOR CLOCKSPRING AND MANY COMPLAINTS HAVE BEEN MADE ON LATER MODELS. I THINK THE PROBLEM IS STILL A MANUFACTURER ISSUE AND SHOULD BE RECALLED.*AK

CONSUMER INDICATED TREAD SEPARATED FROM TIRES ON THREE DIFFERENT OCCASIONS WHILE DRIVING AT 50 MPH. MICHELIN, MX4, SIZE 215/65R16, DOT: M30DERKX2300. *AK *NM

WHILE DRIVING VEHICLE STOPPED. VEHICLE WAS TOWED TO THE DEALER, AND DEALER INDICATED THAT TRANSMISSION WAS DEFECTIVE.*AK

WHILE DRIVING 55 MPH, THE TRANSMISSION LOST POWER. THE VEHICLE WAS UNABLE TO ACCELERATE. PLEASE PROVIDE MORE INFORMATION. *JB

DROVE TO STORE ABOUT 40 MINUTES AWAY, ON THE WAY THERE AND BACK NO SIGNS AT ALL THAT ANYTHING WAS WRONG OR ANY KIND OF WARNING LIGHTS. GOT HOME PARKED IN DRIVEWAY FOR ABOUT 2-3 HOURS WENT OUT TRIED TO START IT AND VAN WAS COMPLETELY DEAD NO POWER AT ALL. MY HUSBAND JUMPED IT WE STARTED DRIVING AND WITHIN A MILE ALL LIGHTS AND GAUGES STARTED FLICKERING AND ENGINE FAN WOULDN'T SHUT OFF HAD TO PULL THE FUSE TO MAKE FAN STOP RUNNING. NEXT TIME GOT IT STARTED AGAIN STILL DEAD GAUGES BUT HEADLIGHTS WERE WORKING THEN EVERYTHING WENT DEAD AGAIN AND ENGINE FAN WOULDN'T COME ON AT ALL. IT HAS HAD A NEW BATTERY, NEW BODY CONTROL MODULE, TRANSMISSION MODULE AND GAUGES PUT IN AND STILL THE ENGINE FAN WON'T RUN AND ABS & BRAKE LIGHTS ON GAUGE PANEL WON'T GO OUT. DEALER SAID THEY STILL DON'T KNOW WHAT IS WRONG NEEDED TO DIAGNOSE MORE THINGS AT THE COST OF A MINIMUM OF $80 PER THING THEY CHECKED OUT. JUST BROUGHT THE VAN HOME. IT WAS PARKED FOR FIVE MONTHS PRIOR WHILE TRYING ALL THE REMEDIES ABOVE. I HAVE ALSO HAD SOME OF THE OTHER ISSUES SUCH AS NOISE IN FRONT END HAD TO DEALER A COUPLE OF TIMES THEY DIDN'T FIND ANYTHING. HAD A PROBLEM WITH SLIDING DOOR CLOSING WITH SOMEONES ARM IN IT AND DOOR DIDN'T STOP ON IT'S OWN! NOW THE POWER DOORS AND LOCKS WON'T WORK AT ALL. I WAS TOLD BY SOMEONE WHO WORKS FOR CHRYSLER'S THAT THEY WERE HAVING MANY ELECTRICAL PROBLEMS WITH THESE VAN'S!! THIS HAS BEEN A MAJOR DISASTER LIVE ON FIXED INCOME AS WELL AND CAN'T AFFORD THESE MAJOR PROBLEMS AND SHOULDN'T HAVE TO ON SUCH A NEW VEHICLE. CHRYSLER SHOULD HAVE TO TAKE CARE OF THESE MAJOR PROBLEMS!! MAKES ME NOT WANT TO BUY ANOTHER NEW VEHICLE ESPECIALLY FROM CHRYSLER!!!

AIRBAG INDICATOR LIGHT COMES ON AND OFF. THIS APPEARS TO BE SIMILAR TO THE NUMEROUS OTHER COMPLAINTS WITH THIS SAME SYSTEM IN THE 2001 TOWN & COUNTRY MINI VAN. THE LIGHT MIGHT COME ON ONCE OR TWICE ON A SHORT TRIP, OR IT MAY NOT COME ON DURING A LONG TRIP. AT TIMES IT WILL TURN ON AND OFF MANY TIMES DURING THOSE SAME INTERVALS. WE ARE WAITING FOR A RECALL BEFORE WE PROCEED WITH ANY REPAIRS. THIS NEEDS TO ADDRESSED BY CHRYSLER IN A SERVICE BULLETIN OR A RECALL. *NM

RADIO SHORTED OUT IN HOT AND HUMID WEATHER CONDITIONS WHEN A/C WAS IN USE. AFTER SEVERAL EPISODES OF SHORTING OUT, ALL LIGHTS ON THE INSTRUMENT PANEL ALSO SHORTED OUT AND RADIO/CD/TAPE UNIT WAS NON-FUNCTIONING FROM THAT DAY, 8/1/05, UNTIL PRESENT. WHEN DEALER INVESTIGATED, SAID WATER WAS LEAKING INTO RADIO AND CAUSED SHORT TO BACK SPEAKERS. DEALER FIXED INSTRUMENT PANEL BUT COULD NOT FIX RADIO/TAPE/CD UNIT. SUBSEQUENTLY, IN JANUARY 2005, I READ THAT CHRYSLER HAD ISSUED A RECALL FOR 2001 VANS WITH THIS PROBLEM BECAUSE A FIRE COULD RESULT IN THE REAR SPEAKER, BUT IT ONLY RECALLED UNITS WITH THE BASIC RADIO, NOT THE COMBINATION RADIO/CD/TAPE UNIT AS IN OUR VAN. OUR UNIT IS THUS EXCLUDED FROM THE RECALL BY THE VIN NUMBER. NUMEROUS ATTEMPTS TO GET CHRYSLER TO EXPAND THEIR RECALL HAVE BEEN UNSUCCESSFUL---THEY HAVE MERELY "DOCUMENTED MY COMPLAINT." WILL IT TAKE A CATASTROPHIC FIRE TO GET THEM TO EXPAND THE RECALL? NOT TO MENTION THAT WE HAVE LIVED WITHOUT A RADIO/CD/TAPE PLAYER FOR A YEAR WHILE WE HAVE ATTEMPTED TO GET THIS RESOLVED! THE VENTS OVER THE RADIO HAVE ALLOWED A/C CONDENSATION TO SHORT THE RADIO OUT COMPLETELY AND I WANT THE UNIT REPLACED ASAP! *NM

ON AND AROUND THE 24TH OF JUNE 04 MY A/C COMPRESSOR CLUTCH LOCKED UP WHILE DRIVING AROUND LOCALLY. THIS FAILURE PUT UNDUE TENSION ON THE SERPENTINE DRIVE BELT, RESULTING IN INCREASED TENSION AND EXTREME OVERHEATING OF THE BELT (SMOKE POURED OUT UNDER THE HOOD). LUCKILY I WAS DRIVING SLOWLY, AS I SWITCHED OFF THE A/C BEFORE THE DRIVE BELT BROKE WITH NO ADDITIONAL DAMAGE BEING DONE TO THE ENGINE OR VEHICLE (OVERHEATING DUE TO WATER PUMP STOPPAGE) OR LOSS OF CONTROL DUE TO POWER STEERING FAILURE. I TOOK THE VEHICLE IN FOR SERVICING, AS I HAD RECEIVED A DOCUMENT FROM CHRYSLER STATING THAT THE WARRANTY ON THE A/C HAD BEEN EXTENDED TO 7 YEARS AND/OR 70,000 MILES DUE TO QUOTE LACK OF LUBRICATION ISSUES (I CAN SUPPLY THIS DOCUMENT IF REQUESTED). THE ABOVE DEALER REPLACED THE A/C UNIT AND BELT UNDER WARRANTY, BUT AS SOON AS THE VEHICLE LEFT THE SHOP A WHINING SOUND WAS HEARD FROM THE ENGINE COMPARTMENT. I TRACED THIS; TO THE SERPENTINE DRIVE BELT SIDE OF THE ENGINE (3.8LITRE V6 ONE DRIVE BELT). ON GOING BACK TO THE DEALER THEY REPLACED WATER PUMP/ TENSIONER AND ALTERNATOR, BUT I WAS MADE TO PAY FOR THESE REPAIRS. I CONTEND THAT A GENERAL RECALL SHOULD HAVE BEEN INITIATED FOR THIS DEFECT AND THAT ANY SECONDARY DAMAGE CAUSED BY THE SAID DEFECTIVE PART SHOULD BE REPLACED AT THE MANUFACTURE EXPENSE, AS ITS THEIR LIABILITY NOT THE CUSTOMER. *JB

WHILE DRIVING CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. THE VEHICLE STARTED SHAKING UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC INFORMED THE DRIVER THAT THE BRAKE PADS AND CALIPERS NEEDED TO BE REPLACED. *AK

2001 CHRYSLER TOWN & COUNTRY, SLIDING SIDE DOOR MOTOR FAILED VERY QUICKLY. CHRYSLER REFUSES TO FIX PROBLEM SINCE I'M NOT ORIGINAL OWNER. ALSO, LIFTGATE MOTOR FAILED ABOUT THE SAME TIME AND AGAIN, CHRYSLER REFUSES TO FIX UNDER WARRANTY. BOTH DOORS ARE HARD TO OPEN DUE TO THIS PROBLEM. *NM

TRANSMISSION STARTED SHUDDERING AND SLIPPING. VEHICLE OPERATION WAS UNSAFE. VEHICLE TAKEN TO DEALER AND THEY STATED PREMATURE FAILURE OF LOWER PLANETARY GEAR SET AND TORQUE CONVERTOR FAILURE. STATED VEHICLE NOT COVERED UNDER WARRANTY. DEALER INVOICE STATES LOWER REVERSE PLANETARY GEARSET "CAME APART"*AK

WHILE DRIVING 70 MPH ENGINE LIGHT ILLUMINATED. TRANSMISSION LOST POWER. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

WE HAD BEEN HAVING PROBLEMS WITH OUR 2001 CHRYSLER TOWN AND COUNTRY. THE SLIDING DOOR KEPT OPENING WHILE WE WERE DRIVING DOWN THE ROAD AND THE DOOR WOULD OPEN. THEN WHILE WE WERE ON VACATION I WAS DRIVING DOWN THE HIGHWAY AND THE DOOR CAUGHT ON FIRE. WITHIN 2 MINUTES THE WHOLE CAR WAS IN FLAMES IF MY THREE CHILDREN HAD BEEN IN THE CAR I AM NOT SURE IF I WOULD OF BEEN ABLE TO GET THEM ALL OUT. THE FIRE DEPARTMENT GOT THERE IN GOOD TIME BUT IT WAS TO LATE. THE WHOLE VAN AND EVERYTHING IN IT WAS TOTALLY DESTROYED.*AK

IF THE SIDE AUTOMATIC DOORS OR THE AUTOMATIC LIFTGATE ARE OPENED AND LEFT OPENED WHILE THE CAR IS NOT ON, FOR ANY MORE THAN A FEW MINUTES, THEN VAN WILL NOT START AND WILL NEED TO BE JUMPED. THERE HAVE ALSO BEEN OTHER ELECTRICAL PROBLEMS. THE HEADLIGHTS, WHEN LEFT ON AUTOMATIC, WILL SOMETIMES FLICKER WHEN THE CAR IS NOT RUNNING . THE REAR WIPERS QUIT WORKING, AS WELL AS THE SEAT HEATERS. *AK

DT: THE HEADLIGHTS FLICKERED AND AT TIMES WENT OUT. . THIS HAPPENED FOR THE PAST SIX MONTHS TO A YEAR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DIAGNOSE IT. THE DEALER DID NOT TEST DRIVE VEHICLE AT NIGHT. DAIMLER CHRYSLER WAS CONTACTED AND THEY KNEW NOTHING ANYTHING ABOUT IT. THE BULBS WERE CHANGED, BUT PROBLEM RECURRED.*AK

WHILE DRIVING 55 TO 60 MPH,CONSUMER HEARD A LOUD UNKNOWN SOUND. ALSO, TRANSMISSION INDICATOR LIGHT WAS FLASHING. WHILE PULLING VEHICLE OVER CONSUMER NOTICED VEHICLE WOULD NOT ACCELERATE. VEHICLE WAS TOWED TO DEALERSHIP, AND TECHNICIAN DETERMINED THAT TRANSMISSION FAILED, AND NEEDED TO BE REPLACED. *AL

CONSUMER NOTICED THAT AFTER SHIFTING VEHICLE FROM PARK TO DRIVE AND WHEN ACCELERATOR PEDAL WAS DEPRESSED VEHICLE WOULD NOT MOVE FORWARD. DEALERSHIP SERVICED VEHICLE AND NOTICED THAT TRANSMISSION NEEDED TO BE REPLACED. *AK

LEFT AND RIGHT FRONT WINDOWS STOPPED GOING UP. GO DOWN EASILY. DON'T GO BACK UP. DISTRACTING AND DANGEROUS. *TR

WE PURCHASED OUR 2001 CHRYSLER TOWN AND COUNTRY NEW IN JULY OF 2001. SINCE THAT TIME IT HAS BEEN IN AND OUT OF THE SHOP FOR VARIOUS ODD ELECTRICALLY RELATED ISSUES AND NUMEROUS RECALLS. WE HAVE HAD PROBLEMS WITH THE POWER DOOR LOCKS AND EVEN PROBLEMS OPENING THEM WITH THE KEY SEVERAL TIMES ON THE SLIDING DOORS(SERVICE DEPT AT DEALERSHIP JUST DISMISSED IT AS "UNABLE TO DUPLICATE"). TWO YEARS AGO, THE RADIO GOT STUCK ON (COULD NOT ADJUST VOLUME, TURN IT OFF OR ANYTHING). THIS WAS THE BEGINNING OF UPWARDS OF 5 TIMES THE RADIO HAS BEEN TAKEN OUT AND REPLACED WITH A NEW UNIT AFTER BEING SENT OFF. THIS REQUIRES TWO VISITS EACH TIME TO DROP OFF THE CAR. THE LATEST TIME, THEY HAD OUR RADIO FOR 5 MONTHS! THE CONSOLE LIGHTS WOULD NOT COME ON, SO YOU COULD'T READ ANYTHING ON THE PANEL AT NIGHT. THEY REPLACED THE DIMMER SWITCH KNOB. THEY HAD TO REPLACE THE CLOCKSPRING IN THE STEERING WHEEL BECAUSE THE AIRBAG LIGHT KEPT COMING ON WHEN YOU TURNED THE WHEEL. WE KEEP TELLING THEM THAT THERE IS SOMETHING WRONG WITH THE ELECTRICAL SYSTEM BUT THEY SAY IT CHECKS OUT FINE. WE HAVE ALSO HAD THE DRIVER'S WINDOW LOCK UP A FEW TIMES, AND THE AUTOMATIC LOCKS NOT OPERATIONAL WHEN YOU REACH 20 MPH. I BELIEVE THAT THERE ARE SEVERAL OTHER ISSUES THAT WE HAVE HAD, BUT I CANNOT RECALL THEM AS THE LIST IS SO LONG. *AK

DEALERSHIP REPLACED THE CLOCK SPRING AT THE CONSUMER'S EXPENSE OF $100.00. *AK THE CRUISE AND HORN WAS INOPERATIVE, THE STEERING WAS HARD TO TURN WHEN THE VEHICLE WAS FIRST STARTED AND THE PASSENGER SIDE MIDDLE SEAT HANDLE HAD BROKEN. *SC THE DEALER REPLACED THE STEERING HOSE. *JB

WHEN PUTTING THE VEHICLE IN REVERSE IT ACCELERATED, CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND HIT A PARKED VEHICLE. CONSUMER TOOK VEHICLE TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK

THE AIR BAG LIGHT COMES ON AND STAYS ON FOR 10 SEC TO 20 MIN WITH NO PARTICULAR DRIVING PATTERN.. THIS MEANS NO AIR BAG SAFETY WHEN IT IS ON. IT CLEARED DURING THE COLD WINTER BUT IS BACK DOING IT, AND DOING SOME RESEARCH I AM NOT THE ONLY ONE HAVING THIS PROBLEM. I AM TIRED OF CHRYSLER NOT ADDRESSING THIS PROBLEM. I FOUND THAT MY DAUGHTERS 97 EXPRESSO AND MY SONS 98 T&C HAD THE SAME PROBLEM . SHOULDN'T CHRYSLER DO A RECALL. *JB

2001 TOWN AND COUNTRY REAR LATCH INTERMITTENT. AUTOMATIC OPEN FEATURE STOPPED WORKING. LATCH NOW STUCK IN OPEN POSITION. WILL NOT RELATCH. *AK

DURING A T-BONE COLLISION, THE SIDE AIR BAGS DID NOT DEPLOY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

WHILE DRIVING HEADLIGHTS FLICKERED INTERMITTENTLY. AT TIMES THE HEADLIGHTS WENT OUT COMPLETELY FOR A MINUTE OR TWO. THIS CAUSED A DISTRACTION TO THE CONSUMER'S VIEW DURING NIGHT HOURS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

IN JANUARY WE BOUGHT A 2001 CHRYSLER TOWN AND COUNTRY MINI VAN. WE HAD ONLY HAD THIS VAN A SHORT PERIOD OF TIME WHEN WE WERE DRIVING DOWN THE ROAD AND ALL OF A SUDDEN THE STEERING WHEEL WAS IN OUR HANDS. WE WERE ONLY A FEW SHORT MILES TO GETTING ONTO THE INTERSTATE WHERE THE RESULTS COULD HAVE BEEN DEVASTATING. CHRYSLER SENT AN INVESTIGATOR TO CHECK OUT THIS VAN AND WE GOT A LETTER SAYING" FROM THE INFORMATION YOU PROVIDED, IT APPEARS YOUR INQUIRY MAY BE MORE APPROPRIATELY REVIEWED FOR POSSIBLE ACTION BY THE AGENCY LISTED BELOW." ( THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION.) CHRYSLER HAS OBVIOUSLY DONE NOTHING ABOUT THIS SITUATION. I WANT TO KNOW IF ANYTHING CAN BE DONE. WE BOUGHT THIS VAN AT DES MOINES CHRYSLER AND PLYMOUTH AND FEEL THEY NEGLECTED THE JOB IN PUTTING OUT A VEHICLE FOR SALE THAT WAS COMPLETELY SAFE. WE HAD OUR GRANDCHILD WITH US AND FEEL SOMETHING SHOULD BE DONE ABOUT THIS. NOTHING WAS SAID IN THE LETTER WE RECEIVED ABOUT THE FACT THAT THIS STEERING WHEEL WAS OFF THE COLUMN, IN OUR HANDS AND NO CONTROL OF THE VEHICLE. WE DID GO INTO THE DITCH ON THE LEFT SIDE OF THE ROAD BUT THANK GOD, NO ONE WAS HURT. NO VEHICLE WAS ONCOMING AND THE DITCH WAS WIDE AND SHALLOW. DOES SOMEONE HAVE TO BE KILLED TO HAVE RESULTS IN THIS CASE? I AM NOT HAPPY WITH THIS DISCUSSION. SOMEONE DID VERY WRONG IN HANDLING THIS AND I THINK THAT WE ARE GETTING A BAD DEAL. THE DAIMLER CHRYSLER CORP IS ALSO SENDING YOU A REPORT. IT IS JUST NOT A COMMON EVERYDAY OCCURRENCE TO BE DRIVING DOWN THE ROAD ON A BUSY HIGHWAY AND SUDDENLY YOU HAVE THE STEERING WHEEL IN YOUR HANDS. THANK GOD MY HUSBAND WAS DRIVING BECAUSE I KNOW THAT I COULD NOT HAVE HANDLED IT. I FEEL SOMETHING SHOULD BE DONE TO AVOID THIS EVER HAPPENING AGAIN. WE WERE ABSOLUTELY SCARRED TO DEATH. BELIEVE ME, OUR LIVES FLASHED BEFORE OUR EYES. *JB

STARTING LAST OCTOBER THE BATTERY WENT DEAD AFTER THE DOORS WERE OPEN FOR THREE HOURS. TWO MONTHS LATER THE BATTERY WENT DEAD AGAIN WHILE SETTING IN THE GARAGE AND NOT BEING DRIVEN FOR THREE DAYS. TOOK IT TO MY DEALER-THELEN CHRSYLER IN BAY CITY-AND AFTER CHECKING IT FOUND NOTHING WRONG. ABOUT TEN DAYS LATER AFTER SETTING IN THE GARAGE FOR 3 OR 4 DAYS IT WENT DEAD AGAIN. THELEN CHRSYLER PERFORMED A MORE THOROUGH CHECK AND APPARENTLY FIXED SOMETHING WHICH THEY THOUGHT WAS WRONG, BUT STILL WASN'T CERTAIN THAT THE PROBLEM WAS PERMANENTLY REPAIRED. THE BATTERY WAS THOROUGHLY CHECKED AND FOUND TO BE OK. DROVE TO ARIZONA FOR THE WINTER AND IN FEBRUARY THE BATTERY AGAIN WENT DEAD AFTER THE VAN WAS SETTING FOR FIVE DAYS WITHOUT BEING DRIVEN. ABOUT THREE WEEKS LATER WHILE LOADING THE VAN FOR THE RETURN TRIP HOME AND HAVING THREE DOORS OPEN FOR 2 OR 3 HOURS THE BATTERY AGAIN WENT DEAD. THE BATTERY WAS AGAIN THOROUGHLY CHECKED AND FOUND TO BE OK. ON EVERY OCCASION A QUICK JUMP BY A WRECKER SERVICE STARTS THE ENGINE AND IN 20 MINUTES EVERYTHING IS OK. AS LONG AS THE VAN IS DRIVEN EVERY DAY OR TWO WE DON'T HAVE A PROBLEM. BUT, IF THE VAN SETS FOR THREE DAYS OR LONGER OR IF THE DOORS ARE OPEN FOR 2 OR 3 HOURS THE BATTERY GOES DEAD. IT APPEARS AS THOUGH THERE IS A VERY SLOW DRAIN IN THE ELECTRICAL SYSTEM THAT LEADS TO A DEAD BATTERY. THE PROBLEM STARTED BEFORE THE EXPIRATION OF THE 36,000 MILE WARRANTY.

AT 50,000 MILES MY TRANSMISSION WENT AND CHRYLSER WILL DO NOTHING TO HELP. A TRANSMISSION SHOLUD NOT GO AT THIS MILEAGE. I WAS WITH MY TWO LITTLE KIDS ON A HIGHWAY AND WE WERE LUCKY WE DIDN'T GET KILLED. NOT ONLY DID CHRYLSER REFUSE TO HELP, I WAS TREATED SO HORRIBLY BY THIER "CUSTOMER SERVICE" PERSON, I WAS ASTOUNDED. CHYSLER OBVIOUSLY HAS BIG TRANSMISSIONS PROBLEMS AND THEY CAN'T POSSIBLY HELP ALL OF US. THEY LOST MY VOTE.*AK

47,000 ON A SINGLE OWNER 2001 TOWN AND COUNTRY - SERVICED REGULARLY - FLUIDS CHECKED AT OIL CHANGES. I ALSO KNOW OF ANOTHER 2001 TOWN AND COUNTRY OWNER WHOSE TRANSMISSION WENT OUT AT 52,000. *AK

AT ANY SPEED VEHICLE WILL NOT ACCELERATE OR MAINTAIN POWER. DEALER EXAMINED VEHICLE AND DETERMINED THAT A NEW TRANSMISSION WAS NEEDED. *AK

DT: THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATES THAT THERE WAS A RECALL ON THE CLOCKSPRING FOR ONE OF THE VANS THAT SHE OWNS BUT IT WAS NOT FOR THE VEHICLE THAT SHE IS HAVING THE PROBLEM WITH. THE AIRBAG LIGHT WAS COMING ON IN HER VAN AND IT WAS THE SAME TYPE OF PROBLEM WITH THE RECALL LETTER SHE RECIEVED.

WHILE DRIVING AND WHEN SHIFTING FROM FIRST TO SECOND GEAR THE ENTIRE VEHICLE VIBRATED. DEALERSHIP OVERHAULED THE TRANSMISSION , AND REPLACED SEVERAL TRANSMISSION COMPONENTS, BUT THE PROBLEM RECURRED. *AK