2002 Chrysler Town & Country Powertrain & Transmission Problems

The contact owns a 2002 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehicle would suddenly jerk and hesitate. Also, the speedometer failed to operate as needed. Additionally, while depressing the brake pedal, the vehicle failed to immediately stop with the pedal extended to the floor. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 9,346.

TIPM FUEL ISSUES. WHY IS THERE NOT A RECALL ON THIS ISSUE? THIS ISSUE HAS LEFT MY FAMILY WITHOUT A VEHICLE. WHY HAS BEEN ADDRESSED AND REPAIRED? I DONT HAVE 1000. FOR A NEW FUSE BOX. AND JUST ABOUT EVERY THING TO KEEP THE VEHICLE RUNNING IS NEW. THE FUEL PUMP, THE FUEL FILTER, THE POWER STEERING PUMP WATER PUMP TCM , THE CRANKSHAFT SENSOR ALL ARE NEW WITH SPARK PLUGS WIRES AND TUNE UP. SO WHY WON'T MY 2002 CHRYSLER TOWN & COUNTRY START? I AM ASK YOU TO REPLACE THIS FOR FREE OR GIVE ME ANOTHER VEHICLE AT NO COST. MY VEHICLE IS FULLY PAID FOR AND I DON'T WANT TO HEAR THAT IT IS DUE TO AGE. THERE ARE MANY VEHICLES WITH THIS SAME ISSUE WITH LESS MILE.

MY 2002 TOWN AND COUNTRY HAD TO HAVE A NEW TRANSMISSION IN 11/12. IN JUNE OF THIS YEAR, MY SPEEDOMETER QUIT WORKING CAUSING THE TRANSMISSION TO SHIFT HARD. I TOOK IT TO THE TRANSMISSION GUY WHO REPLACED THE SPEED SENSOR. IT WORKED FINE FOR A COUPLE OF WEEKS. THEN MY BATTERY LIGHT CAME ON SUDDENLY. I HAD MY BATTERY CHECKED AND THEY SAID IT WAS FINE. THEY SAID I MIGHT NEED A NEW ALTERNATOR. SO I HAD A NEW ALTERNATOR PUT IN. THE CAR DID OK FOR ABOUT A COUPLE OF WEEKS, THEN THE SPEEDOMETER STARTED JUMPING ERRATICALLY. I TOOK BACK TO MY TRANSMISSION GUY WHO SAID THE SPEED SENSOR WAS FINE. HE THINKS IT MAY BE DUE TO A LOOSE WIRE OR A POSSIBLY DAMAGED WIRE OR CORROSION. SO FAR, NO ANSWERS AND MY CAR IS STILL UNDRIVABLE. IT JUMPS WHEN I AM STOPPED. IT ACTS LIKE ITS ALREADY IN SECOND GEAR OR SOMETHING. I AM AFRAID TO TRY TO DRIVE IT AS IT IS DANGEROUS. HELP! I CAN NOT AFFORD TO PUT MORE MONEY INTO THIS. IT COST TOO MUCH TO START WITH. 3.8L V6 LIMITED. I AM A SINGLE MOM WITH A CHILD WHO HAS HEART DEFECTS. I NEED RELIABLE TRANSPORTATION! *TR

GIVEN THE NEWS (MAY 14/15 2013) OF THE FEDERAL PROP FOR NOTICE OF RECALL FOR CHRYSLER VEHICLES PROBLEMS CUTTING OFF WHILE DRIVING WITH NO WARNING OR INDICATION OF ANY PROBLEM I REQUEST OTHER VEHICLES (IE CHRYSLER VANS) FOR THIS PARTICULAR ISSUE BE SERIOUSLY CONSIDERED AND SUBMIT THE FOLLOWING: (NOTE: I CAN PROVIDE ALL EXACT DATES/MILES DOCUMENTATION AS THE VEHICLE WAS SERVICED BY CHRYSLER, WOODBRIDGE, VA. I'M ORIGINAL OWNER OF THE VEHICLE.) I WAS DRIVING MY 2002 CHRYSLER TOWN & COUNTRY (VIN CAN BE PROVIDED ON REQUEST) APPROXIMATELY 50 MILES AN HOUR ON ROUTE 50 ABOUT 20 MILES EAST OF WINCHESTER, VA AND MY VEHICLE JUST SHUT OFF. NO INDICATIONS, NO WARNING LIGHT, NO OTHER UNUSUAL NOISES. IT JUST SHUT OFF. LUCKILY THERE WAS LITTLE TRAFFIC AND I COASTED TO THE SHOULDER. I ATTEMPTED TO START THE VEHICLE SEVERAL OCCASION AND IT WOULD NOT TURN ON. ALL VEHICLE LIGHTS (INTERIOR/EXTERIOR) RADIO, FANS ETC WERE OPERATIONAL. I RECALL THE ROADS WERE CLEAR, WEATHER COOL AND IT WAS ALMOST NOON. ULTIMATELY I HAD MY VEHICLE TOWED AND SERVICED BY A CHRYSLER DEALER SERVICE CENTER IN WOODBRIDGE, VA. I DID REPORT THAT THE VEHICLE JUST SHUT OFF AND GAVE FURTHER INFORMATION. AFTER LEAVING THE VEHICLE, IT TOOK THE SERVICE CENTER CLOSE TO APPROXIMATELY A WEEK OR MORE TO DETERMINE WHAT THE PROBLEM COULD BE. ULTIMATELY THE ENGINE COMPUTER MODULE (ECM) WAS REPLACED AND SOME ELECTRICAL WIRING HARNESSES. I ALSO RECALL THE CHRYSLER REP SAYING THEY NEEDED THEIR ELECTRICIAN TO COME AND LOOK AT THE VEHICLE AS THEIR MECHANICS COULD NOT FIND THE PROBLEM. I CAN PROVIDE FURTHER COMMENTS AND RECORDS. I DO BELIEVE THE ECM IN MY VEHICLE WAS CHANGED OUT ONCE BEFORE BY CHRYSLER (POSSIBLE PREVIOUS RECALL (?). I MAY HAVE A PICTURE/INFO ON THE OLDER ECM WITH SERIAL NUMBER/DATE (POSSIBLE 2005). VAN IS RUNNING FINE SINCE NEW ECM AND OTHER ITEMS THAT REPLACED..SO FAR. *TR

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN & COUNTRY. WHILE DRIVING AT 55 MPH, THE CONTACT NOTICED THAT THE VEHICLE WOULD NO LONGER ACCELERATE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE TRANSMISSION WAS REPLACED. HOWEVER, 6 MILES AFTER THE REPAIR THE SAME FAILURE OCCURRED. PRIOR TO THE FAILURE, THE CONTACT HAD THE TRANSMISSION FLUSHED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 96,000.

PLANETARIES DESTROYED IN TRANSMISSION AND REQUIRED REPLACEMENT REPLACED TRANSMISSION ASSEMBLY WITH REMANUFACTURED UNIT TOTAL COST: $2582.70 LEFT US STRANDED APPROXIMATELY FORTY MILES FROM HOME. *TR

TRANSMISSION ISSUES SINCE WE BOUGHT IT. LAST ISSUE CURRENTLY HAS NOT BEEN RESOLVED. *TR

I BOUGHT A CHRYSLER TOWN AND COUNTRY AND THE TRANSMISSION SHIFTS HARD INTO 2ND GEAR. AFTER THE 4TH TIME TO THE DEALER AND TRANSMISSION SPECIALIST THE TRANSMISSION SPECIALIST FINALLY TOOK THE VAN TO AUTO WEST DODGE. AUTO WEST DODGE SAID THEY HAVE A HISTORY ON THE VEHICLE FROM THE PREVIOUS OWNER AND AS OF NOW THERE IS NO FIX FOR THE TRANSMISSION, BECAUSE IT IS A COMPUTER PROBLEM NOT A MECHANICAL PROBLEM. I STILL HAVE THE PROBLEM AND THEY SAY I AM GOING TO HAVE TO WAIT FOR A FIX. THE SHIFTING OCCURS EVERY TIME I DRIVE THE CAR. THE TRANSMISSION SPECIALIST HAS REBUILD THE TRANSMISSION, BUT CAN NOT FIX THE COMPUTER AND AUTO WEST DODGE SAID THEY CAN NOT FIX THE COMPUTER AT THIS TIME EITHER. *TR

THE TRANSMISSION WENT OUT ON MY 2002 CHRYSLER TOWN & COUNTRY MINI VAN AS WE WERE DRIVING ON THE FREEWAY. THE VAN HAD ONLY 51,700 MILES ON IT! I HAD IT TOWED TO THE NEAREST DEALERSHIP, AND THEY WANTED $4,000 TO FIX IT. I CALLED CHRYSLER TO ASK IF THEY WOULD COVER THE COST OF THE REPAIR SINCE THE MILEAGE WAS SO LOW, BUT THEY REFUSED TO HELP ME BECAUSE THE WARRANTY WAS UP. I HAD IT FIXED AT A TRANSMISSION SHOP WHERE THEY REBUILT THE TRANSMISSION. I DON'T HAVE THE OLD PARTS AVAILABLE. THERE MUST BE A DEFECT IN THE TRANSMISSION, OR SOME KIND OF "WEAK" PARTS FOR IT TO GO OUT AT SUCH LOW MILEAGE. I DO REGULAR MAINTENANCE ON THE VAN, I CHANGE THE OIL EVERY 3,000 MILES, AND EVEN DID THE 30,000 MILES SERVICE THAT WAS HIGHLY RECOMMENDED BY THE DEALERSHIP! *JB

TL* - THE CONTACT HAS A 2002 MINIVAN CARAVAN. THE CONTACT STATED THAT WHEN SHE PUT THE CAR IN REVERSE OR TRIED TO SWITCH GEARS, THE VEHICLE WOULDN'T MOVE. SHE TOOK HER VEHICLE TO A DEALER FOR SERVICE ON 11/24/2006, AND IT PASSED THERE 16 POINT VEHICLE CHECK. THE CONTACT STATED THAT ON 01/04/2007 THE CAR WOULDN'T SWITCH INTO GEARS AND SHE TOOK THE VEHICLE HAVE THE TRANSMISSION REPAIRED BECAUSE SHE BELIEVED THAT THE FAILURE INVOLVED THE TRANSMISSION. THE CONTACT WAS TOLD THAT THE TRANSMISSION NEEDED TO BE FIXED, AND THEN TOLD THAT SHE NEEDED A NEW TRANSMISSION. WHEN THE CONTACT PICKED UP HER VEHICLE IT HAD NOT BEEN REPAIRED. AFTER TELLING THE CONTACT THAT SHE WOULD RECEIVE A NEW TRANSMISSION, THE CONTACT RECEIVED A REBUILT TRANSMISSION. THE VEHICLE STILL DIDN'T WORK PROPERLY, THE DEALER TOLD THE CONTACT THAT THEY WERE NOT EQUIPPED TO REPAIR HER VEHICLE. SHE HAS STILL NOT FOUND SOMEONE WHO COULD REPAIR THE VEHICLE PROPERLY.*JB

BOUGHT 2002 T&C EX USED FROM CHRYSLER DEALER IN XENIA, OHIO. ALL MAINTENANCE DONE BY SAME DEALERSHIP. CAR HAS 52,000 MILES ON IT. AFTER GETTING HOME FROM VACATION TRANSMISSION SUDDENLY DIED - NO WARNING. MECHANIC FOUND 9 CODES AND ONE THAT REFERENCED NO HYDRAULIC PRESSURE. THEY CHECKED THE TRANSMISSION FILTER AND FOUND IT TO BE CLEAN - TRANSMISSION FAILED WITH LESS THAN 65K MILES ON IT. TRANSMISSION FLUID WAS A PROPER LEVELS AND WAS NOT BURNT IN ANY WAY - STILL A NICE RED COLOR. REPLACED TRANSMISSION WITH A JASPER REMAN WITH 3 YR/75K MILES WARRANTY AND THAT TRANSMISSION JUST FAILED WITH LESS THAN 20,000 MILES ON IT WHILE 60+ MILES FORM HOME WITH BOTH OF OUR KIDS IN THE CAR. LUCKILY WE WERE ABLE TO GET THE CAR TO OUR DESTINATION AND NOT STRANDED ON THE HIGHWAY. THIS TIME 3RD GEAR APPARENTLY DIED AND OUR MECHANIC MENTIONED THAT THIS IS A POPULAR TRANSMISSION AND VERY POPULAR FOR FAILING. *TR

41TE TRANSMISSION FAILURE AT HIGHWAY SPEEDS. POTENTIAL FOR ACCIDENT, LUCKILY NONE OCCURRED IN THIS INSTANCE. CAR/OCCUPANTS LEFT STRANDED IN LANE OF TRAVEL.

WHILE DRIVING AT 75 MPH THE CAR STALLED OUT AND WOULD NOT RUN. HAD IT TOWED TO THE DEALERSHIP AND THE TRANSMISSION HAS TO BE REPLACED. THE CAR IS ONLY 3 YEARS OLD! *NM

1.3RD REPLACEMENT OF CLOCKSPRING IN AIR BAG SYSTEM (AT DEALER RIGHT NOW) 2. TRANSMISSION COOLANT LINES RUSTED OUT RESULTING IN LOSS OF TRANSMISSION FLUID TO TRANSMISSION AND VEHICLE WHILE DRIVING. *JB

THE TRANSMISSION FAILED SUDDENLY. WHILE AT A STOP SIGN THE TOWN & COUNTRY VAN STOPPED MOVING. THE RPM'S WENT UP WHILE PRESSING THE GAS, BUT THE VAN DID NOT MOVE. AFTER FURTHER INVESTIGATION BY A TECHNICIAN IT WAS DETERMINED THAT IT WAS RELATED TO THE TRANSMISSION. BECAUSE OF THE COST TO FIX THE VAN, AS OF 08/15/05, THE VAN IS STILL PARKED. SOMEONE PLEASE HELP! *NM

VEHICLE EXPERIENCED SUDDEN ENGINE STALLING WHILE ON THE ROAD. VEHICLE WAS THEN NO LONGER ABLE TO START, AND WAS TAKEN TO A DEALER. RESULT SHOWED THAT THE BODY AND TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED.*AK

TRANSMISSION FAILED AT 38,048, CAR HAD TO BE TOWED, AS IT WAS A SAT, BEFORE A TRIP WE TOOK IT TO A TRANSMISSION SHOP, HOPING IT WAS A SIMPLE FIX FROM THE CODES. THE TRANSMISSION HAD TO BE REBUILT BUT I FELT IT QUALIFIED FOR "IF YOU HAVE AN EMERGENCY AND YOU HAVE TO GET A REPAIR FROM OTHER THAN AN AUTHORIZED DEALER...", CHRYSLER SAID THIS ONLY IS FOR THINGS LIKE BATTERIES OR WATER PUMPS EVEN THOUGH THESE LITTLE DETAILS ARE NOT STATED IN THE 7 YEAR/ 70,000 MILE WARRANTY. IN A RUDE PHONE MESSAGE I WAS TOLD, (AFTER APPEALING TO CHRYSLER FOR REIMBURSEMENT UNDER WARRANTY), THAT THEY WOULD PAY $1.000 AND THAT WAS THERE FINAL OFFER AND THAT THE VAN WAS NOT UNDER WARRANTY, WHICH IT IS. I HATE THIS CAR AND IF WE DID NOT HAVE IT EQUIPPED WITH HAND CONTROLS AND A SCOOTER LIFT FOR MY HUSBAND(PART OF THE NEED FOR A IMMEDIATE REPAIR) I WOULD SALE IT. IT WAS ALSO IN 4 TIMES FOR THE NON-FUNCTIONING AUTOMATIC PASSENGER DOOR LATCH; TO HAVE A BATTERY REPLACED(29,583 MILES); FUEL TANK; POWER STEERING HOSE; AND IT STILL MAKES A RUBBING SOUND AT LOW SPEEDS THAT THEY HAVE NEVER BEEN ABLE TO IDENTIFY(IN 2X FOR THAT NOISE). I THINK CHRYSLER SHOULD HONOR THEIR WARRANTY BUT I FEEL AT A LOSS TO FIGHT THEM. I WILL TRY TO LET IT BE KNOWN WHERE I CAN THE DETAILS OF THE SITUATION. *JB

THE AIR BAG LIGHT ILLUMINATED AND THE TRANSMISSION SHIFT LEVER SHIFTED FROM DRIVE TO NEUTRAL WHILE DRIVING. *NM THERE WAS AN EXPLOSION WHILE THE VEHICLE WAS IN MOTION. THE ENGINE LIGHT HAD COME ON, THE TRANSMISSION WENT INTO PARK, THE GEAR SHIFTER LEVER DIDN'T MOVE, THE GAS PEDAL WORKED FINE BUT HAD FROZEN UP IN THE PARK POSITION. THE AIR BAG DID NOT WORK AND THE SEAT BELT DIDN'T WORK. *SC *JB

THE IGNITION FUSE BLEW OUT WHICH CAUSED THE VEHICLE TO STALL. THIS OCCURRED WHILE DRIVING AND AT A COMPLETE STOP. THIS RESULTS IN LOSS OF POWER STEERING. DEALERSHIP CHANGED IGNITION FUSE 23 TO 10 AMP. THE FAILURE RECURRED 2 WEEK LATER. DEALERSHIP SERVICE INVOICE READ THAT TRANSMISSION AT PIN AREA AND AROUND SOLENOID PACK FAILED. THE HARNESS RUBBED, CHAFED, AND WAS DAMAGED. REPAIRED HARNESS ISOLATED FROM TRANSMISSION WITH RUBBER. HOWEVER, FAILURE RECURRED.*AK

2002 TC MINIVAN DRIVING ON FREEWAY AND TRANSMISSION STOPPED. HIT GAS BUT WON'T MOVE. TOWED TO DEALER. 33,000 MILES, 16 MOS . ALSO, POWER SIDE DOOR AND TAILGATE WILL NOT OPEN WITH BUTTONS, AT FIRST ONLY WHEN COLD BUT NOW NEVER WORKS. NEEDED FRONT AND REAR BRAKES AT 25,000 MILES, REAR STILL MAKES GRINDING NOISE. *AK