2003 Chrysler Town & Country Complaint Log

END JOINTS ON FRONT SWAY BAR BROKE, CAUSING HANDLING PROBLEMS AND LOAD KNOCK IN FRONT END. *JB

GRINDING NOISE WAS COMING AFTER 15 MIN OF DRIVING. DEALER DIAGNOSED WITH DESCRIPTION: LINE POWER 19058007; FP-NUMBER 4743473-AE. IN 2004 THERE WAS RECALL WITH A RECALL ID 04V386000. DEALER DESCRIPTION: HOSE POWER 19058007; FP-NUMBER CBXGD370. DID NOT GET PROPER EXPLANATION WHEN I CALLED 1-800-992-1997 CUSTOMER SERVICE AND 1-800-853-1403. IN FACT, SAME PERSON ANSWERED THE BOTH INSTANCES AND SHE TOLD ME THAT SHE CANNOT HELP WITH TECHNICAL MATTERS. *JB

WE HAVE A 2003 CHRYSLER TOWN AND COUNTRY LXI. FOR OVER A YEAR NOW, WE HAVE HAD PROBLEMS WITH THE TRANSMISSION SLIPPING AND JERKING. WE HAVE TAKEN THE VAN IN ON NUMEROUS OCCASIONS BUT HAVE NOT HAD THE PROBLEM FIXED. WE SUPPOSEDLY HAVE TWO FILES OPEN WITH CHRYSLER AND HAVE BEEN PROMISED FOR A MONTH NOW TO BE CONTACTED BY A CHRYSLER REPRESENTATIVE. THE DEALER HAS NO IDEA OF WHAT IS WRONG OR EVEN HOW TO SOLVE THE PROBLEM. MY CONCERN IS THAT I WILL BE TRYING TO MERGE INTO TRAFFIC OR START A TURN OR SOMETHING AND THE TRANSMISSION NOT WORK PROPERLY CAUSING AN ACCIDENT. *JB

VEHICLE HAS 37,000 MILE. 2003 CHRYSLER TOWN AND COUNTRY LIMITED, FRONT WHEEL DRIVE. AM REPLACING THE SWAY BAR LINKAGE AND BUSHINGS FOR THE THIRD TIME. FOUND ON FRONT AXLE. *NM

I OWN A 2003 CHRYSLER VOYAGER. I AM HAVING ELECTRICAL PROBLEMS THAT CAUSE ME NOT TO BE ABLE TO RUN MY AIR CONDITIONER ALONG WITH MY RADIO. I AM ALSO HAVING PROBLEMS WITH MY POWER WINDOWS, WINDSHIELD WIPERS, AND HEADLIGHTS WHEN MY AIR CONDITIONER IS ON. *NM

2003 CHRYSLER TOWN AND COUNTRY HAS HEADLIGHTS THAT WILL GO OFF INTERMITTENTLY, WHICH THE DEALER CANNOT RESOLVE. NO CRASHES YET, BUT THIS IS OBVIOUSLY A DANGEROUS SITUATION. *NM

THE DRIVERS SIDE AND PASSENGER SIDE WINDOWS IN MY 2003 CHRYSLER TOWN AND COUNTRY HAVE FALLEN INTO THE DOOR MULTIPLE TIMES WITHOUT WARNING OR DURING USE. THE FIRST TIME WAS THE DRIVER'S SIDE AS I WAS LEAVING WORK AND IT WAS 15 DEGREES OUT. THE WINDOW FELL INTO THE DOOR. THE SECOND TIME WAS THE PASSENGER WINDOW AND IT FELL OUT WHILE NO ONE WAS IN THE VEHICLE AND IT WAS PARKED IN A VERY URBAN DOWNTOWN AREA. AS I WAS LEAVING WORK I APPROACHED MY VEHICLE AND NOTICED THE WINDOW WAS GONE. I OPENED THE VAN AND COULD TELL IT HAD FALLEN INTO THE DOOR WHILE I WAS WORKING THAT DAY. THE LAST TIME I WAS IN THE VAN AND I HEARD A LOUD SNAP AND MY HUSBAND WHO WAS OUTSIDE THE VAN OPENED THE DOOR TO SEE WHAT HAD HAPPENED AND COULD TELL THE WINDOW WAS GOING TO FALL. THE FAILURE IS APPARENTLY IN THE WINDOW ACTUATOR OR SOMETHING. THE DEALER HAS HAD TO REPLACE THESE PARTS. IT IS CURRENTLY IN THE SHOP FOR THE 3 OCCURRENCE AND WE HAVE ASKED TO KEEP THE OLD PART. *NM

DT: CONSUMER PURCHASED A NEW VEHICLE IN 2003 AND SINCE THEN THERE HAVE BEEN NUMEROUS PROBLEMS. OVER THE WEEKEND, WHILE DRIVING 45 MPH THE CONSUMER APPLIED BRAKE PRESSURE BECAUSE SHE WAS APPROACHING A RED LIGHT AND DISCOVERED THERE WERE NO BRAKES. THE BRAKES WERE MUSHY/LOOSE AND WENT TO THE FLOOR. THEY WERE NOT RESPONDING TO PRESSURE. THE CONSUMER PUMPED BRAKES IN UP AND DOWN MOTION AND THEY ACTIVATED, BUT WERE WEAK IN THEIR RESPONSE. THE CONSUMER WAS ABLE TO STOP JUST BARELY MISSING ANOTHER VEHICLE. CONSUMER DROVE VEHICLE ABOUT A MILE TO THE DEALERSHIP, WHO STATED THAT MASTER CYLINDER FAILED AND WOULD HAVE TO BE REPLACED. A NEW MASTER CYLINDER WAS ORDERED. HOWEVER, THE PARTS HAVE NOT YET ARRIVED. CONSUMER WISHED TO FILE A COMPLAINT AT THIS TIME EVEN THOUGH SHE DID NOT KNOW THE OUTCOME OF THIS REPAIRS. THIS WAS THE FIRST TIME THIS HAPPENED WITH THE BRAKES. *AK THE CONSUMER EXPERIENCED TRANSMISSION PROBLEMS SINCE THE VEHICLE WAS PURCHASED AND THE ALTERNATOR WAS REPLACED. *JB

DT: THE CALLER SAID THE WARNING LIGHTS ON DASHBOARD WILL COME ON AND THE SPEEDOMETER AND THE TACHOMETER WILL STOP WORKING. SHE SAID THAT SOMETIMES SHE HAS TO PULL OFF THE ROAD AND TURN THE VEHICLE OFF TO GET THE LIGHTS TO GO OFF, AND SOMETIMES THEY WILL NOT START. SHE SAID OCCASIONALLY VEHICLE WILL LOSE POWER WHEN THE LIGHTS COME ON AND SHE GETS OFF THE ROAD. DEALER REPLACED THE COMPUTER MODULE, BUT IT DID NOT FIX THE PROBLEM. MANUFACTURER TOLD HER THEY HAVE NOT SEEN THIS PROBLEM WITH ANY OTHER VAN. DEALER AND MANUFACTURER DO NOT KNOW WHAT IS THE CAUSE OF THE PROBLEM IS AND THEY CAN'T FIX IT. THE DEALER TOLD THE CALLER THAT OTHER VANS WERE BROUGHT IN FOR THIS PROBLEM, BUT THE CALLER'S VEHICLE WAS TAKEN TO DEALER FOR THIS PROBLEM THREE TIMES.*AK

WHEN USING THE AUTOMATIC DOOR CLOSURE OPTION WITH BOTH THE DRIVER AND PASSENGER SLIDING DOORS, THE DOOR WILL ONLY CLOSE TO WITHIN 5 INCHES AND THEN BOUNCE BACK OPEN. I HAVE TAKEN IT IN FOR WARRANTY WORK 3 TIMES AND THEY ARE UNABLE TO REPAIR IT, THEY HAVE REPLACED THE LATCHES AND REPLACED THE TRACK THING IT RUNS ON. *JB

ALL LIGHTING GOES OUT. HEAD LIGHTS, INSTRUMENTS,SIDE MARKERS.BRAKE LIGHTS. MAKES FOR A VERY DANGERS SITUATION AT NOT BEING ABLE TO SEE WHEN DRIVING AT NIGHT OR BAD WEATHER CONDITIONS

DT: CONSUMER WAS DRIVING ON THE FREEWAY WHILE IT WAS RAINING. WHEN CONSUMER CHANGED LANES AND USED TURN SIGNAL ON DRIVER'S SIDE THE WINDSHIELD WIPERS STOPPED. CONSUMER BELIEVED THAT SHE MAY HAVE LET THE TURN SIGNAL SWITCH GO BACK TO THE MIDDLE POSITION AND WINDSHIELD WIPERS BEGAN TO WORK AGAIN. CONSUMER HAD A RECALL ON POWER STEERING FIXED AT THE DEALER, BUT DID NOT FIX THE WINDSHIELD WIPER PROBLEM. WINDSHIELD WIPERS FAILED TWICE SINCE RECALL REPAIRS WERE DONE. CONSUMER SAID THIS HAPPENED ALL THREE TIMES THAT SHE WAS ON THE FREEWAY. DOESN'T SEEM TO HAPPEN WHEN NOT USING THE TURN SIGNAL.*AK

DT: THE CONTACT STATED THERE WAS NHTSA RECALL CAMPAIGN 05V134000 CONCERNING THE LATCHES, LOCKS, AND LINKAGES. HOWEVER, THE RECALL DID NOT CORRECT THE PROBLEM. THE VEHICLE HAD THE SAME PROBLEMS AGAIN. THE DEALER HAS BEEN CONTACTED, BUT REFUSED TO OFFER ANOTHER FREE REMEDY. ALSO , THE CONTACT HAD AN ONGOING PROBLEM WITH THE AUTOMATIC TRANSMISSION. IT SHIFTED IN AND OUT OF GEAR WHILE DRIVING. THE DEALERSHIP REPLACED THE TRANSAXLE ASSEMBLY AND THE TORQUE CONVERTER UNDER WARRANTY, BUT THIS DID NOT SOLVE THE PROBLEM. THE MANUFACTURER MADE ARRANGEMENTS FOR AN INSPECTOR TO SEE THE VEHICLE IN AN ATTEMPT TO DETERMINE THE SOURCE OF THE TRANSMISSION PROBLEM.*AK

DT: 2003 CHRYSLER TOWN AND COUNTRY EX. SHORTLY AFTER PURCHASING THE VEHICLE THE CONSUMER TOOK IT BACK TO THE DEALER BECAUSE THE DRIVERS SIDE REAR WINDOW DID NOT SEAL CORRECTLY. WHEN PASSENGER'S RODE IN THE BACK SEAT THE COULD HEAR WHISTLING NOISE. THE SALESMAN PUSHED IN ON THE WINDOW AND THOUGHT THIS FIXED THE PROBLEM. THERE IS 60000 MILES ON THE VEHICLE NOW. ON MEMORIAL DAY WEEKEND THAT REAR WINDOW BLEW OUT WHILE THE CONSUMER WAS DRIVING 75 MPH. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THEY WILL ONLY REPAIR IT AT THE CONSUMER'S EXPENSE, $200.00. THE SERVICE DEPARTMENT HAS SPOKEN WITH WARRANTY THROUGH CHRYSLER, AND THEY DENIED THIS CLAIM BECAUSE OF THE MILEAGE ON THE VEHICLE. *NM

DT: THE SEAT BELTS BEGAN SHREDDING. BOTH BELTS IN THE FRONT AND THE ONE IN THE THIRD SEAT ON THE LEFT. THE OWNER HAS BEEN IN CONTACT WITH DEALER BUT NOT CHRYSLER. THE SEAT BELTS HAVE BEEN LIKE THIS FOR A MONTH. OWNER WAS PUTTING TAPE ON THE SEAT BELTS TO KEEP THEM TOGETHER. THE OWNER CALLED CHRYSLER ALSO. DEALERSHIP SAID THAT THE SEAT BELT WERE NOT COVERED BY A WARRANTY.*AK *NM

I HAVE A 2003 CHRYSLER TOWN AND COUNTRY LIMITED WITH APPROXIMATELY 44,000 MILES. ON THREE OCCASIONS, WHEN PRESSING THE ACCELERATOR TO THE FLOOR TO PULL OUT OR PASS, THE ENGINE ACCELERATED MORE THAN ANTICIPATED AND FOR A LONGER TIME. WHEN THE ACCELERATOR WAS RELEASED, THE ENGINE REMAINED AT HIGH SPEED FOR AN INSTANT LONGER THAN NORMAL THEN WOULD NOT SLOW BELOW A FAST IDLE UNTIL THE CAR WAS SHUT DOWN AND RESTARTED. WHEN TAKEN TO THE DEALER, THE DEALER, SCULLY MOTORS OF WINDSOR, CT, WAS ABLE TO REPLICATE THE PROBLEM, POSSIBLY EVEN WORSE, AND INVESTIGATED. THEY HAVE REPORTED TO ME THAT THE PLATE INSIDE THE THROTTLE BODY WAS DISINTEGRATING AND CAUSING THE THROTTLE TO HANG OPEN AND TOLD ME THE CAR WAS UNSAFE TO DRIVE. THEY TOLD ME THERE WAS NO SERVICE BULLETIN ON THE PROBLEM, AND WHEN I CALLED CHRYSLER CUSTOMER SERVICE THEY ALSO TOLD ME THEY HAD NO OTHER RECORD OF A SIMILAR PROBLEM. HOWEVER, CHRYSLER IS OUT OF STOCK ON REPLACEMENT THROTTLE BODIES AND REPORTEDLY MANY SITES WITHIN CHRYSLER HAVE THE PART ON BACK ORDER. THIS WOULD INDICATE TO A LAYMAN THAT THE PROBLEM MIGHT BE MORE WIDESPREAD. SINCE THE SERVICE PERSONNEL CONSIDERED IT SUCH A THREAT TO MY SAFETY THAT I SHOULD NOT DRIVE THE CAR, AND SINCE THIS DOES NOT SEEM TO BE A ROUTINE TYPE OF BREAKDOWN ON A RELATIVELY NEW CAR, I BELIEVE IT SHOULD BE CONSIDERED FOR REVIEW AS A SAFETY DEFECT. I HAVE REQUESTED THE DEALER TO SAVE THE REPLACED PARTS FOR ME.

UNABLE TO CLOSE DOOR LATCH PREVENTED DOOR FROM CLOSING AND UNABLE TO BE SAFLEY SECURE DOOR. PASSINGERS EXPOSED SINCE DOOR WOULD NOT CLOSE

I PURCHASED MY VAN IN AUGUST OF 2003. I NOTICED THE BRAKES WERE SQUEAKING AND TOOK IT TO THE DEALER TO HAVE THEM CHECKED OUT. I WAS TOLD THAT MY FRONT BRACKES HAD 15-20% OF THE PAD LEFT AND THAT THEY SHOULD BE REPLACED AND THE ROTARS TURNED .TTHE VEHICLE HAS ONLY 22,000 MILES ON IT. IT SEEMS TO ME THAT BRAKES SHOULD LAST LONGER THAN 22,000 MILES.I WAS TOLD I MUST DO ALLOT OF "CITY DRIVING" I AM NOW EXPERIENCING "ROUGH,DELAYED SHIFTING AT ABOUT 15 MPH. HESITATION, CLUNK. THE TRANSMISSION HAS "SLIPPED" OUT OF GEAR WHILE DRIVING AND ALSO ROUGH DOWNSHIFTING. I CERTAINLY EXPECTED A BETTER QUALITY MANUFACTURED VEHIICLE THAN WHAT I HAVE EXPERIENCED SO FAR. I DOUBT I WILL EVER PURCHASE ANOTHER VEHICLE FROM CHRYSLER!!.

WHILE THE VEHICLE WAS PARKED REAR WINDOW SHATTERED. THE CAUSE HAD NOT BEEN DETERMINED AT THIS TIME. CONSUMER WILL CONTACT THE DEALER IN THE NEAR FUTURE. *AK

IN JANUARY OF 2004, A LOCAL CHRYSLER DEALERSHIP REPLACED MY POWER STEERING PUMP AFTER IT WAS FOUND TO BE DEFECTIVE. THIS WAS DONE AT NO COST TO ME BECAUSE I WAS STILL COVERED UNDER THE 36,000 MILE WARRANTY (AT THE TIME THIS WAS COMPLETED, MY VEHICLE HAD 19,000 MILES ON THE ODOMETER). IN DECEMBER OF 2004, THE VEHICLE STARTED MAKING THE SAME NOISES DURING TURNING. IN JANUARY OF 2005, I WENT BACK TO THE SAME LOCAL DEALERSHIP TO HAVE THEM LOOK AT MY VEHICLE. I WAS TOLD THAT THE POWER STEERING PUMP THEY PUT IN 11 MONTHS EARLIER WAS ALSO DEFECTIVE AND SINCE I NOW HAD 47,000 MILES ON MY ODOMETER, THEY WOULD NOT BE REPLACING THE POWER STEERING PUMP FREE OF CHARGE. THEY HAVE ADMITTED THAT THE PART WAS DEFECTIVE AND SHOULD LAST LONGER THAN A YEAR BUT WOULD NOT BE PAYING TO REPAIR IT. *AK

WE WERE HIT BROADSIDE BY A VEHICLE THAT RAN A STOP SIGN ON THE PASSENGER SIDE. WE ARE EQUIPPED WITH SIDE AIRBAGS THAT FAILED TO DEPLOY. CHRYSLER INVESTIGATED AND STATED THE AIRBAGS OPERATED CORRECTLY AND GAVE US NO CONTACT INFORMATION TO DISCUSS THIS WITH THEM. MY WIFE RECEIVED HIP AND BACK INJURIES.*AK

RIGHT, REAR SEAT BELT IN 7 PASSENGER MINI-VAN WILL NOT RETRACT, THEREFORE PUTS AN OCCUPANT IN THE THIRD ROW SEAT IN DANGER.

SHORT/MALFUNCTION IN WINDSHIELD WASHER MOTOR RESULTING IN WASHER FLUID SPRAYING UNTIL RESERVOIR WAS EMPTY. WASHER COULD NOT BE SHUT OFF AND INCIDENT OCCURRED WHILE DRIVING AT NIGHT WHICH CAUSED INABILITY TO SEE THE ROAD OR OTHER VEHICLES.*JB

2003 TOWN AND COUNTRY LXI DID NOT START AFTER SUCCESSFULLY OPERATING VEHICLE EARLIER IN THE DAY. JUMPED VEHICLE AND THEN DROVE TO ESTABLISH BATTERY POWER. VEHICLE STALLED WHEN GOING INTO REVERSE, THEN AGAIN AT 40 MPH THIS HAPPENED ON A TOTAL OF SIX DIFFERENT OCCASIONS. VEHICLE HAD LOST CHARGE THE NEXT MORNING AND HAD TO BE JUMPED TO GET TO DEALERSHIP. TECHNICIAN COULD NOT DUPLICATE PROBLEM, NO CODES TO REPORT UPON FIRST INSPECTION. SERVICE ATTENDANT TOOK VEHICLE FOR A DRIVE AND EXPERIENCED STALLING WHILE REVERSING VEHICLE AND THEN AGAIN WHEN ACCELERATING ABOVE 40 MPH. EIGHT INDIVIDUAL CODES HAVE BEEN IDENTIFIED. AND THE DEALERSHIP WANTS MORE MONEY TO REACH A DIAGNOSIS ON THIS "INTERMITTENT" PROBLEM. NHTSA HAS 5 RECORDS OF THIS EXACT PROBLEM. VEHICLE HAS 48,000 MILES TO DATE. WHEN WILL MANUFACTURES STAND BEHIND A PRODUCT AND OFFER ASSISTANCE TO FIX AN OBVIOUS DEFECT??????? WHAT RECOURSE DOES A CONSUMER HAVE AFTER SPENDING SIGNIFICANT $$$ TO INVEST IN A TOP OF THE LINE PRODUCT???? I AM AMAZED HOW THE DEALERSHIP BENDS OVER BACKWARDS TO GET YOU TO SIGN ON THE DOTTED LINE WHEN PURCHASING BUT LEAVES YOU HANGING WHEN THERE IS A NEED. THIS IS FIVE STAR QUALITIES AND SERVICE??? *AK

DT*: THE CONTACT STATED WHILE STARTING THE VEHICLE AND TURNING THE STEERING WHEEL A LOUD NOISE WAS OBSERVED. THERE WERE NO WARNING LIGHTS ILLUMINATED. AFTER DRIVING AT NO PARTICULAR SPEED THE NOISE WAS INTERMITTENTLY PRESENT AND THE STEERING WHEEL BECAME HARD TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP SEVERAL TIMES, HOWEVER THE PROBLEM COULD NOT BE DUPLICATED. WHEN THE WARRANTY TERMINATED THE DEALERSHIP DETERMINED THE STEERING RACK HAD TO BE REPLACED AT THE CONTACT EXPENSES. A RECALL LETTER # 04V386000 WAS RECEIVED AND THE DEALERSHIP PERFORMED THE REQUIRED REPLACEMENT OF THE HOSES, PIPING AND FITTINGS INDICATED IN THE LETTER. AFTER A YEAR THE DEFECT INTERMITTENTLY RECURRED WITH THE SAME SYMPTOMS AS BEFORE BUT THIS TIME THE AIR BAG WARNING LIGHT ILLUMINATED CONSISTENTLY. THE DEALERSHIP DETERMINED THAT THE STEERING RACK HAD TO BE REPLACED AGAIN BUT LATER ADVISED TO REPLACE THE ENTIRE STEERING SYSTEM. THE MANUFACTURER WAS CONTACTED WHO OPEN A CASE, HOWEVER A CALL BACK HAS NOT BEEN RECEIVED. THE CONTACT WAS VERY CONCERN FOR THE SAFETY RISK ENTAILED IN THE VEHICLE'S OPERATION.

DECEMBER 7, 2004 I TOOK MY VAN INTO THE DEALERSHIP BECAUSE IT WAS MAKING THIS LOUD SOUND ON THE DRIVERS SIDE AND WAS WORSE WHEN I TURNED THE WHEEL. THEY SAID THEY PERFORMED THE RECALL WHICH FIXED THE PROBLEM. 3 MONTHS LATER I NOTICED THE NOISE HAD RETURNED. I TOOK IT IN ON JULY 7 TO HAVE THEM CHECK THE LOUD NOISE AGAIN AND THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM. I ONCE AGAIN TOOK IT IN BEGINNING OF AUGUST FOR SAME PROBLEM. THIS TIME THEY HAD THE VEHICLE 4 DAYS AND REPLACED THE POWER STEERING. TOOK IT HOME AND THE NOISE WAS STILL THERE. I TOOK IT IN ONE WEEK LATE FOR THE SAME LOUD NOISE. THIS TIME THEY KEPT IT 2 DAYS AND REPLACED THE POWER STEERING HOSE. WELL I TOOK IT IN AGAIN TODAY 9/7 FOR THE SAME NOISE AND HAVE OFFERED TO GO IN TOMORROW MORNING TO DIAGNOSE THE PROBLEM MYSELF. *JB

RECEIVED RECALL NOTICE FOR UPPER POWER STEERING HOSE. WINDSHIELD WASHERS INOPERATIVE AT TIMES. UNABLE TO DUPLICATE PROBLEM. *BF NAR *JLS THE PARTS WEREN'T AVAILABLE FOR THE RECALL. THERE WAS A PROBLEM WITH THE SIDE WINDOW SWITCH AND THE INTERIOR LIGHT. *SC *JB

WHILE DRIVING HEADLILGHTS FAILED. CONSUMER STATED THAT THIS HAPPENED A TOTAL OF SIX TIMES. TOOK VEHICLE TO DEALER TO FIND OUT WHAT WAS THE CAUSE OF THE PROBLEM . WAS TOLD THEY DID NOT KNOW. *AK

WHILE PRESSING THE REMOTE TO OPEN THE DOOR, THE DOOR AND LATCHES FAILED TO WORK ON ITS OWN.. THE CONSUMER HAD THE VEHICLE INSPECTED AND THE MECHANIC INFORMED THE CONSUMER THAT THE PROBLEM COULD NOT BE DUPLICATED. PLEASE FILL IN ADDITIONAL INFORMATION.*JHB

I HEARD NOISE FROM THE FRONT AXLE EVERYTIME I TURN THE WHEEL. *AK

2003 CHRYSLER TOWN AND COUNTRY WAS BROUGHT INTO DEALERSHIP ON 10/21 FOR RECALL ON THE POWER STEERING. ON 10/22 OWNER NOTICED A "BURNING ODOR". ON 10/23 AS OWNER WAS PULLING INTO A PARKING SPACE THERE WAS A LOUD POP AND SMOKE BEGAN POURING FROM UNDER THE HOOD ALONG WITH POWER STEERING FLUID SPRAYING OUT FROM THE HOOD AND ALL OVER THE GROUND. COMPLETE LOSS OF STEERING.*AK

NHTSA RECALL 04V386000 ON THE POWER STEERING FLUID LEAKAGE. A FEW WEEKS AFTER HAVING THE UPPER POWER STEERING COOLER HOSE REPLACED, THE CONSUMER NOTICED THAT FLUID WAS LEAKING. ALSO THERE WAS A LOUD KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR INSPECTION. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS.

THE FRONT BRAKES WEAR OUT PREMATURELY. DEALERSHIP IS AWARE OF THE PROBLEM, AND THE PROBLEM HAS BEEN REPAIRED. *AK

ABS BRAKE LIGHT IN DASH IS ON CONSTANTLY. BRAKES LOCK UP IN EMERGENCY STOPS WITH RESULTING SKID. ABS DOES NOT WORK AT ALL.*AK

WHILE DRIVING, THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE CONSUMER DROVE TO THE DEALER FOR AN INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT A SENSOR NEEDED TO BE REPLACED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB

04 V 386 000/STEERING POWER FLUID LEAKAGE: THE CONSUMER EXPERIENCED POWER STEERING FLUID LEAKING AFTER THE RECALL REPAIR WAS COMPLETED. THE DEALER WAS NOTIFIED AND GAVE THE CONSUMER ANOTHER APPOINTMENT TO BRING THE VEHICLE IN. *JB

PROBLEMS WITH A/C AND HEATING SYSTEM, POWER STEERING AND TRANSMISSION ON 2003 CHRYSLER TOWN AND COUNTRY MINIVAN. *BF THE CONSUMER STATED THERE WAS A RECALL REGARDING THE POWER STEERING SYSTEM WHICH WAS NOT CORRECTED WHEN THE CONSUMER FIRST TOOK THE VEHICLE TO THE DEALER. AFTER THE VEHICLE WAS RETURNED TO THE DEALERSHIP FOR A THIRD TIME FOR THE POWER STEERING, THE CONSUMER WAS TOLD BY THE DEALER THEY WERE UNABLE TO MAKE THE REPAIRS AND THAT CHRYSLER TECHNICAL GROUP HAD BEEN CONTACTED TO AID IN DIAGNOSING THE PROBLEM. THE CONSUMER WAS TOLD A SPECIAL PART FOR THE A/C WAS NEEDED AND IT WOULD TAKE A COUPLE OF DAYS. WHEN THE CONSUMER WENT TO PICK UP T HE VEHICLE ON THE FOURTH OCCASION, THE A/C POWER STEERING AND TRANSMISSION STILL WAS NOT REPAIRED. *JB

I CAME TO A STOP - 3 OTHER CARS IN FRONT OF ME. I WAS DRIVING A 2003 TOWN & COUNTRY VAN. WAS HIT IN THE REAR BY A PICK UP TRUCK GOING AROUND 40-45 MILES PER HOUR. WHEN HE HIT MY DRIVERS SEAT WENT BACK AND BROKE. I WAS THEN THROWN FORWARD THRU MY SEAT BELT AND UPTOWARDS THE WINDSHIELD. HE HE ME AGAIN (CAR JERKED AND I WENT BACK) SEAT BROKE - AIR BAG NEVER DEPLOYED. HAVE SEVERE NECK PROBLEMS - TORN DISK IN LOWER BACK - PAIN ALL DOWN THE RIGHT SIDE OF MY BODY CONSTANTLY - NEVER SLEEP - SEEN DOCTORS WAITING FOR INJECTIONS. IF THAT DOESN'T WORK NEXT STEP IS SURGERY. WHY DID MY SEAT BREAK - IF IT DIDN'T I PROBABLY WOULDN'T HAVE SUCH MEDICAL PROBLEMS. IF MY CHILD WAS SITTING BEHIND ME, THEY WOULD HAVE BEEN CRUSHED, PARALIZED, KILLED. SEATS SHOULD WITHSTAND CRASHES. AIRBAGS SHOULD ALSO HAVE BEEN DEPLOYED. CLOSE TO $10,000 IN REAR AND FRONT DAMAGES. SOMETHING SHOULD HAVE WORKED. *AK

I WAS STOPPED AT A STOP SIGN. I PROCEEDED INTO AN INTERSECTION AND THE PASS FRONT CORNER OF MY VAN WAS IMPACTED. THE FORCE OF THE CRASH CAUSED ME, AS DRIVER, TO COME OUT OF MY SEATBELT AND I WAS THROWN OUT THE DOOR WHICH OPENED DURING THE CRASH DESPITE BEING LOCKED. I WAS THROWN TO THE PAVEMENT AND INJURED.*AK

THE REAR DRIVER DOOR WILL ONLY OPEN FROM THE OUTSIDE. THIS PROBLEM HAPPENED INTERMITTENTLY. *JB

WHILE AT AN INTERSECTION, I HAD A POWER LOSS ON MY CHRYSLER TOWN AND COUNTRY. AFTER THE LOSS OF POWER I WAS UNABLE TO DO ANYTHING. I HAD TO SHUT THE VAN OFF WAIT 10 MINUTES AND THEN START IT UP AGAIN. AFTER RESTARTING IT WAS NOT SHIFTING CORRECTLY AND THE CHECK INGINE LIGHT THEN CAME ON. I TOOK IT BACK TO THE DEALERSHIP WHERE WE HAD BOUGHT IT 3 MONTHS AGO. THEY RAN A TEST ON THE VAN WHICH IT FAILED. IT FAILED THE TRANSMISSION TEST. KNOWING THAT THEY WILL NOT FIX IT. WHILE I WAS MAKING THE HOUR DRIVE TO THE DEALERSHIP THE LIGHT WENT OFF, THEY SAID WITHOUT THE LIGHT ON THERE IS NOTHING THEY CAN DO. I HAVE A 3 YEAR OLD DAUGHTER AND WILL BE HAVING MY SECOND CHILD NEXT MONTH. WHAT ARE THEY WILLING TO DO IF WE ALL GET KILLED BY THIS. THEY KNOW IT IS UNSAFE YET THEY WILL DO NOTHING!!*AK

WHILE TURNING LEFT WITH THE TURN SIGNAL ENGAGED, THE STEERING WHEEL LOCKED AND FAILED TO RETURN BACK TO THE CENTER. THE CONSUMER HAD TO PHYSICALLY SNATCH THE STEERING WHEEL TO MOVE IT BACK. *AK THE CONSUMER STATED THAT A CONSIDERABLE AMOUNT OF FORCE WAS REQUIRED TO GET THE STEERING WHEEL TO MOVE BACK TO THE CENTER POSITION CAUSING SOMETHING TO BREAK INTERNALLY IN THE STEERING COLUMN. *TC *JB

DROVE FOR TWO HOURS IN RAIN, PARKED CAR. SEVEN HOURS LATER, STARTED CAR AND IT STALLED...DID THAT TWICE. STARTED THIRD TIME BUT I SMELLED A BURNING SMELL COMING FROM ENGINE COMPARTMENT, SHUT MOTOR OFF. TURNS OUT A/C COMPRESSOR FROZE UP, SNAPPING THE SERPENTINE BELT. CAR TOWED, DEALERSHIP FIXED FOR NO CHARGE..."SPECIAL" WARRANTY IS WHAT I WAS TOLD. *JB

OVER 20 MILES PER HOUR, CAR PAUSES FOR MORE THAN A NORMAL MINIVAN PERIOD OF TIME, PRIOR TO ACCELARATING. ALSO NOISE IS HEARD COMING FROM BELOW MINIVAN, WHEN ACCLING., THAT WAS NOT PRESENT UP TILL A COUPLE OF MONTHS AGO. DEALER SERVICE STATION CLAIMS THAT MINIVAN WAS TESTED AND PAUSE IN ACCL. IS NORMAL. NOISE STILL BE CHECKED OUT. IF SLOW GAPS IN ACCL. ARE NORMAL, THAN WHY DID THIS NOT HAPPEN FOR FIRST YEAR WE OWNED THE MINIVAN? WE'VE HAD RECALLED POWER STEERING HOSE CHANGED AS PER RECALL INSTRUCTIONS, POWER STEERING HAD, PRIOR TO RECALL, MADE EXTREME NOISES AT TIMES THAT WERE NOT NORMAL, HOSE REPLACEMENT SEEMS TO HAVE SOLVED THAT PARTICULAR PROBLEM. ALSO, IN PAST YEAR AND A HALF, HAD PROBLEM WAS A/C, AND ALSO DEFECTIVE FUEL PUMP. FINALLY, WHEN PURCHASING THE 2003 LIMITED OWN & COUNTRY, WAS TOLD BY REF. MATERIAL, THE WRITE-UP SALES LIT., & THE DEALER, THAT THE MEMORY UNIT COULD HAVE THE POWER ADJUSTABLE PEDALS PROGRAMMED INTO IT FOR MY WIFE & I'S DIFFERENT SETTINGS, AFTER 3 ATTEMPTS AND A MODULE REPLACEMENT BY SERVICE SHOP, TO LINK ADJ. PEDALS WITH MEMORY SWITCH, NOW THEY STATE THAT OUR 2003 MODEL WAS NOT EQUIPPED TO CONTROL THE PEDALS WITH MEM. SETTINGS?? WE REALLY THOUGHT WHEN PURCHASING THE TOWN & COUNTRY LIMITED, THAT WE WERE GETTING A TOP-NOTCH, QUALITY MINIVAN FOR THE NEAR $40,000 WE SAVED UP TO BUY IT!*AK

I PURCHASED A NEW 2003 CHRYSLER TOWN AND COUNTRY VAN MAY 23, 2003. TODAY IS AUGUST 3, 2004. I HAVE 26,000 MILES ON THIS VAN AND HAVE JUST HAD TO REPLACE THE FRONT BRAKES AND HAD TO HAVE THE DRUMS GROUND. THE BRAKES HAVE SKWEAKED SINCE THE IT WAS NEW AND I REPORTED THIS TO THE DEALERSHIP AT LEAST 2 OTHER TIMES BEFORE THIS TIME. I WAS TOLD THAT WAS "NORMAL" ON A NEW VAN. I THINK THE WEAR OF THESE BRAKES IS EXCESSIVE FOR THIS MILAGE AND BELIEVE IT TO BE POOR ENGINEERING OR A SUBSTANDARD ASSEMBLY I HAVE BEEN TOLD THAT THE BACK BRAKES ARE ALSO WEARING AND WILL NEED TO BE REPLACED WITH THE NEXT SERVICE. I HAVE OWNED MANY MANY NEW VEHICLES AND I HAVE NEVER EXPERIENCED THIS. THIS IS UNDOUBTEDLY A DEFFECT UNDER THE WHICH THE WARRANTY SHOULD BE EFFECTIVE.*AK

I PURCHASED MY VECHICLE IN JULY OF 2003. IN AUGUST OF 2003 WITH ABOUT 20,000 MILES ON IT MY FRONT BRAKES HAD TO BE REPLACED. I THOUGHT BRAKES SHOULD LAST MUCH LONGET THAN THAT. THE DEALERSHIP REPLACED THE BRAKES FOR ME AND I CHOSE LESS EXPENSIVE ONES(180.00) NOT CHEAP. HE TOLD ME THEY WOULD SQUEAK. OK SO THEY SQUEAKED FOR MONTHS AND THIS PAST WEEK MY REAR BRAKES WENT BAD. I QUESTIONED THAT I HAVE NOT EVEN HAD THIS 1.5 YEARS AND HAVE HAD TO REPLACE BOTH FRONT AND REAR BRAKES(300.00). HE TOLD ME THEY DO NOT MAKE THEM LIKE THEY USED TO. I WOULD EXPECT THEM TO BE BETTER TODAY. I AM VERY DISSAPPOINTED IN THIS VAN. I WILL PROBABLY NEVER BUY A CHRYSLER AGAIN CONSIDERING I HAVE ALREADY SPENT 500.00 ON THE BRAKES.*AK

VEHICLE WOULDN'T START, BATTERY DRAWN DOWN TO 8.6 VOLTS WITH IGNITION ENGAGED. TOWED TO DEALER, DEALER FOUND ENGINE SEIZED. DEALER FOUND BEARING SPINNING ON #2 CYLINDER WHEN THE ENGINE FINALLY DID TURN OVER. METAL SHARDS THROUGHOUT ENGINE WARRANTED A NEW ENGINE. DEALER REPLACED SINCE IT OCCURRED AT 14000 MILES.*AK

REAR HATCH WOULD LOCK - BUT NOT BE SECURED. SEVERAL TIMES, DURING ACCELERATION, REAR HATCH WOULD OPEN - EXPOSING OCCUPANTS TO OUTSIDE - AS WELL AS FORCING DRIVER TO STOP VEHICLE IN HIGH SPEED AREAS (ESPECIALLY FREEWAY ON-RAMPS). TWO PREVIOUS NOTIFICATIONS TO THE DEALERSHIP WERE OF NO HELP. FINALLY FIXED END DECEMBER 2004. DRIVER'S POWER WINDOW FAILED COMPLETELY. TWO TRIPS TO DEALERSHIP (FOR WHAT WAS INTERMITTENT AT TIME) GAVE ME A SILICONE GREASE THAT I AM STILL WIPING OFF THE WINDOW EVERY TIME THAT I USE. FINALLY FIXED DECEMBER 2004. ALSO, EXPERIENCING THE MUCH MENTIONED NOISES FROM THE FRONT END. THE POWER STEERING NOISE (DEALER SAYS NORMAL) AND A CRUNCHING / CLICKING SOUND THAT SOUNDS LIKE A BAD CV JOINT OR AT LEAST A BROKEN SUSPENSION PIECE. UNRESOLVED AS OF PICKING UP FROM DEALER TODAY. CHRYSLER SERVICE IS NOT VERY IMPRESSIVE. I HAVE NEVER DEALT WITH A CAR COMPANY THAT COULD EXPLAIN AWAY SO MANY ABNORMALITIES AS BEING NORMAL. *JB

WHILE VEHICLE WAS PARKED ON SMALL INCLINE ON THE STREET AND THE KEY WAS TAKEN OUT OF THE IGNITION SWITCH VEHICLE ROLL DOWN THE HILL AND STOPPED IN A DITCH AT 335 FEET FROM THE PLACE WHERE VEHICLE WAS PARKED. DEALERSHIP AND MANUFACTURER WAS NOT HELPFUL. *AK

LIFTGATE TENDED TO POP OPEN IT ON ITS OWN. THE LIGHT INSIDE THE DASHBOARD INDICATED THAT THE LIFTGATE WAS NOT OPEN WHEN THIS OCCURRED. TOOK VEHICLE TO DEALER FOR A CHECKUP, BUT THE CAUSE WAS UNDETERMINED.*AK