2009 Chrysler Town & Country Complaint Log

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO REMOVE FROM THE IGNITION. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THEY WERE CONCERNED FOR THEIR SAFETY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 3/31/15*CN

I RECEIVED A RECALL NOTICE IN OCT 2014 ABOUT THE FOBIK ON OUR T&C. THE DEALER DID NOT HAVE THE REPAIR PARTS AT THAT TIME. I HAVE CALLED THE DEALER (TRISTAR INDIANA, 404 NORTH 4TH ST, INDIANA, PA 15701) SEVERAL TIMES OVER THE INTERVENING MONTHS AND THEY STILL SAID THEY DID NOT HAVE THE PARTS. I CALLED TODAY (2/2/2015) AND STILL NO PARTS. I AM REQUESTING SOME INTERVENTION SO THAT THIS REPAIR IS MADE NOW. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

ON 10/13/2014, HIGHWAY DRIVING, USED TURN SIGNAL TO PASS ANOTHER VEHICLE, WHEN RETURNING TO ORIGINAL LANE AND TURNING OFF TURN SIGNAL, THE TURN SIGNAL STARTED BLINKING THE OPPOSITE WAY, THINKING I HAD MISSED THE NEUTRAL POSITION TRIED AGAIN, STARTED BLINKING THE OPPOSITE WAY. THIS WENT ON FOR AT LEAST 2 MINUTES THEN FINALLY STOPPED. ON 10/28/2014, STARTED VEHICLE IN DRIVEWAY AND ALL DASH INDICATOR LIGHTS CAME ON ALONG WITH WINDSHIELD WIPERS, THE RADIO DISPLAY WAS BLANK LIKE IT WAS OFF, BUT THERE WAS SOUND (RADIO DISPLAY HAS BEEN ONGOING ISSUE SINCE WE PURCHASED VEHICLE IN 2012). TURNED VEHICLE OFF AND TRIED TO RESTART WITH SAME ISSUE. TURNED OFF AND LET SIT FOR SEVERAL MINUTES AND CONDITION WENT AWAY. NEXT INCIDENT WAS ON 10/31/2014. WAS IDLING IN A PARKING SPOT AND THE WINDSHIELD WIPERS TURNED ON ALONG WITH THE SECURITY LIGHT IN THE DASH. THIS STOPPED WITHIN 30 SECONDS. THEN WHILE DRIVING ABOUT 15 MINUTES LATER ABOUT 25MPH, ALL DASH INDICATOR LIGHTS CAME ON ALONG WITH WINDSHIELD WIPERS AND LIGHTS INSIDE OF THE VAN. PULLED OVER TO SIDE OF ROAD AND TURNED OFF VEHICLE FOR A FEW MINUTES AND RESTARTED WITH NO ISSUES. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY FAILED TO TURN IN ORDER TO START THE VEHICLE. THE VEHICLE WAS ABLE TO START AFTER NUMEROUS ATTEMPTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) MONTHS AGO AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

TODAY WHEN STARTING MY VAN. I NOTICED IT WAS TAKING LONGER TO TURN OVER THAN NORMAL. THEN TONIGHT OUT OF NOWHERE IT QUIT STARTING ALL TOGETHER. AFTER DOING SOME ONLINE RESEARCH I HAVE FOUND THAT IT IS THE POWER MODULE MOST LIKELY AND THAT THERE WILL BE A RECALL EVENTUALLY, BUT IT IS IN THE EARLY STAGES ONLY. HOW AM I SUPPOSED TO RAISE TWO KIDS AND MAKE A LIVING WITH A VAN THAT DOESN'T RUN. I AM SO SICK OF THIS VAN. I HAVE HAD NOTHING BUT PROBLEMS WITH IT. CHRYSLER BETTER START MAKING THINGS RIGHT WITH THEIR CUSTOMERS. I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT EVER AGAIN. I DO NOT FEEL SAFE IN THIS VAN, AND NOW IT DOESN'T EVEN RUN. *TR

TL*THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

VEHICLE REFUSED TO START ON SEVERAL OCCASIONS, LIGHTS ON, POWER ON, ENGINE WOULD NOT TURN OVER, NO SOUND FROM STARTER. THEN AFTER MANY ATTEMPTS, VEHICLE WOULD START AS IF NOTHING WAS WRONG. THEN VEHICLE WOULD STOP IN TRAFFIC AND WHATEVER SPEED TRAVELING, DEAD WITH NO RESPONSE WHEN TRYING TO RESTART. AFTER MANY ATTEMPTS TO START WHILE IN MIDDLE OF TRAFFIC VEHICLE STARTED AS IF NOTHING HAPPENED. DEALER STATES IGNITION & TIPM MODULE ARE FAULT. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON 9/23/2014, I WENT TO START MY VEHICLE IN THE MORNING AND IT TOOK A FEW MORE SECONDS THAN USUAL TO START. WHEN IS STARTED IT RAN FINE. A LITTLE LATER, I WENT TO START MY VEHICLE, IT STARTED AND THEN IMMEDIATELY STALLED. EACH OF THESE INCIDENTS HAPPENED ANOTHER TIME ON THIS DAY FOR A TOTAL OF 4 TIMES. I CALLED MY LOCAL CHRYSLER DEALER, NEMER CHRYSLER, AND THEY SUGGESTED I BRING IT IN. I WOULD BE CHARGE A $86 PLUS TAX DIAGNOSTIC FEE PER HOUR. AFTER BEING THERE FOR 2 AND 1/2 HOURS, THEY TOLD ME MY VEHICLE NEEDED A TIPM (TOTALLY INTEGRATED POWER MODULE) AS WELL AS SOME OTHER ROUTINE MAINTENANCE FOR A TOTAL OF $2000. THEY TOLD ME THE TIPM MANAGES THE POWER SUPPLY OF THE CAR AND IF IT FAILS, I WOULD HAVE NOT POWER, IT IS DANGEROUS TO DRIVE MY CAR AND I COULD GET INTO A SERIOUS ACCIDENT IF ITS NOT FIXED. I WASN'T SURE I WAS GIVEN HONEST INFORMATION FROM THE DEALER SO I DECIDED TO COME HOME WITH MY VEHICLE AS IS AND DO SOME RESEARCH. WHEN I GOT HOME, I WENT ONLINE AND FOUND THAT CHRYSLER IS RECALLING THIS PART BUT THE RECALL IS IN THE EARLY STAGES AND HAS NOT BEEN LAUNCHED YET. I ALSO CALLED CHRYSLER AND WAS TOLD THE SAME THING. CHRYSLER TOLD ME THAT I WOULD BE CONTACTED ONCE THE RECALL HAS BEEN LAUNCHED. IN THE MEANTIME, I HAVE 3 SMALL CHILDREN AND NEED TO GET THEM TO SCHOOL, ETCH BUT I AM CONCERNED THAT DRIVING MY VEHICLE COULD CAUSE HARM TO THEM. I CANNOT AFFORD TO RENT A VEHICLE WHILE WAITING ON CHRYSLER TO LAUNCH THIS RECALL. I ALSO DON'T WANT TO FIX THE VEHICLE YET BECAUSE I DON'T WANT TO BE RESPONSIBLE FOR THE COST IF CHRYSLER IS RECALLING THE PART AND WILL PICK UP THE COST EVENTUALLY WHEN THE RECALL IS LAUNCHED. I ALSO READ ONLINE THAT MANY OWNERS OF THE SAME VEHICLE ARE HAVING THE SAME PROBLEM WHICH LEADS ME TO BELIEVE IT IS A CHRONIC PROBLEM WITH THESE VEHICLES. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 50 MPH, ALL THE WARNING LIGHTS ILLUMINATED AND THE FRONT WINDOW WIPERS ACTIVATED. IN ADDITION, THE PASSENGER DOORS OPENED ON BOTH SIDES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 87,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS EXPERIENCING A PROGRESSING FAILURE FOR SEVERAL MONTHS IN WHICH THE KEY WOULD NOT TURN OVER TO START THE VEHICLE UNLESS THE CONTACT MADE NUMEROUS ATTEMPTS. AT TIMES, THE VEHICLE WOULD NOT START. THE FAILURE MILEAGE WAS NOT AVAILABLE.

2009 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE DETENTS RECALL NOTICE ISSUES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE CONSUMER RECEIVED THE FIRST RECALL NOTICE ON SEPTEMBER 14, 2014 RECALL # 14V373000. *JB

SAFETY RECALL L25 WIRELESS IGNITION NODE MODULE DETENTS. I HAVE BEEN WAITING ON REPAIR PART FOR SOME TIME. MY DEALER DOES NOT HAVE IT IN STOCK AND WE ARE BEING TOLD THAT CHRYSLER WILL ONLY PERMIT DEALERS TO ORDER 5 PARTS A TIME. I NEVER KNOW WHEN MY CAR WILL START OR NOT. ITS UNACCEPTABLE THAT THEIR ARE NOT ENOUGH PARTS TO REPAIR THESE VEHICLES. I MADE AN APPT WITH MY CHRYSLER DEALER ONLY TO ARRIVE AND TOLD THEY DID NOT HAVE THE PART. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY WOULD NOT TURN OVER INTO THE ON POSITION SEVERAL TIMES. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS IN ORDER TO START THE VEHICLE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT UPON TURNING OFF THE VEHICLE, IT GOES TO THE ACC POSITION AND THE CONTACT HAD TO RESTART THE VEHICLE AND CHANGE GEARS SEVERAL TIMES TO GET IT TO CHANGE GEARS TO THE PARK POSITION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V373000 (AIR BAGS, ELECTRICAL) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.

ALL FOUR BRAKE WARNING LIGHTS COME ON WHEN THE CAR IS STARTED AND THEY DO NOT GO OFF. WHEN THE INCIDENT FIRST HAPPENED THE BRAKE WARNING LIGHTS WOULD STAY ON UNTIL THE CAR WAS TURNED OFF AND WOULD NOT COME BACK ON FOR DAYS. THIS SAME CYCLE WOULD HAPPEN OVER AND OVER AGAIN. NOW THE WARNING LIGHTS COME ON A FEW MINUTES AFTER THE VEHICLE IS IN MOTION AND WILL NOT TURN OFF. I THINK THAT THERE IS A PROBLEM WITH THE INSTRUMENT PANEL OR IT HAS SOMETHING TO DO WITH THE L25 RECALL THAT HAS NOT BEEN FIXED YET. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE IGNITION KEY DISENGAGED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. ALSO, AFTER REMOVING THE KEY FROM THE IGNITION SWITCH, IT WOULD REMAIN IN THE ACCESSORY POSITION AND THE ELECTRICAL COMPONENTS WOULD REMAIN ON CAUSING THE BATTERY TO DRAIN. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). AFTER CONTACTING THE DEALER ON SEVERAL OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REMEDY THE RECALL WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT LOW SPEEDS, THE KEY RELEASED FROM THE IGNITION SWITCH AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WAS INFORMED ON THREE SEPARATE OCCASIONS THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE VEERED TO THE RIGHT AND THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT DISCOVERED THAT THE FRONT PASSENGER'S SIDE TIRE WAS FLAT. THE CONTACT WAS UNABLE TO INFLATE THE TIRE SINCE THE VALVE STEM WENT INSIDE THE TIRE. THE INDEPENDENT MECHANIC DIAGNOSED AND REPAIRED THE TIRE PRESSURE MONITORING SYSTEM AND THE VALVE STEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE STALLED AND WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE APPROXIMATE FAILURE MILEAGE WAS 60,000...UPDATED 09-23-14 *BF THE VEHICLE WAS REPAIRED AT THE MANUFACTURER'S EXPENSE. THE CONSUMER THEN TRADED THE VEHICLE ON SEPTEMBER 12, 2014. UPDATED 10/02/14

MY WIFE WAS LEAVING FROM A REMOTE WORK SITE. SHE COULDN'T START THE VEHICLE. I WENT TO CHECK IT OUT. ALL THE ELECTRICAL SEEMED TO WORK FINE. WE WOULD GET A SINGLE LOUD CLICK FROM THE STARTER. WE TOWED IT HOME. I WENT TO REPLACE THE STARTER AND FOUND THAT THE CONNECTOR FOR THE POWER WIRE FROM THE IGNITION SWITCH WAS MELTED AND BRITTLE. BELIEVING THE STARTER TO BE BAD, I REPLACED IT AND FIXED THE CONNECTOR TO THE STARTER. STILL HAD THE SAME LOUD CLICK. I TOOK THE OLD AND NEW STARTER TO O'REILLY AUTO PARTS AND HAD THEM TESTED. THE OLD STARTER DID COME BACK BAD. THE NEW STARTER WAS STILL GOOD. I ALSO HAD THEM TEST THE BATTERY AND THE ALTERNATOR. EVERYTHING CAME BACK GOOD. I TOOK EVERYTHING HOME. I HOOKED EVERYTHING BACK UP. STILL THE SAME RESPONSE. AFTER THE 25TH TIME OF TRYING TO START IT, WE BEGAN TO NO LONGER HAVE THE CLICKING NOISE. JUST SILENCE. THE VEHICLE WILL NOT START OR TURN OVER. IT IS A NO CRANK/NO START ISSUE. IT IS BELIEVED THAT WE HAVE A BAD IGNITION SWITCH OR BAD WIN. I CANNOT DO ANY MORE DIAGNOSING MYSELF NOR DO I HAVE THE FINANCIAL CAPACITY TO TAKE IT TO A DEALER TO HAVE INVESTIGATED. I HAVE EMAILED NICK CAPPA BUT AM NOT EXPECTING A POSITIVE RESPONSE AS THE DEALERSHIP CLAIMS THAT OUR PARTICULAR VAN IS NOT COVERED UNDER THE CURRENT RECALL, EVEN WITH THE RECALL EXPANSION. SO THE VAN WILL BE SITTING HERE WITH A NEW MOTOR(SEPARATE ISSUE) AT ONLY 53K. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ADDITIONAL RECALL INFORMATION. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE DRIVING 50 MPH. AFTER THE FAILURE, THE ABS AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/16/15*CN

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED. IN ADDITION, WHEN THE START BUTTON WAS PRESSED THE VEHICLE LOST POWER. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE RESTARTED AFTER THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND WAS ABLE TO BE RESTARTED. AN INDEPENDENT MECHANIC CLEANED THE THROTTLE BODY, BUT THE FAILURE CONTINUED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM), BUT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. UPDATED 10/07/14*LJ THE VEHICLE WAS FIXED ON SEPTEMBER 8, 2014

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. IN ADDITION, THE CONTACT STATED THAT THE KEY FAILED TO TURN IN ORDER TO START THE VEHICLE INTERMITTENTLY. THE CONTACT STATED THAT THE PART FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE INITIAL FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE RECALL REPAIR PART WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE.THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN AUGUST OF 2014. THE DEALER INFORMED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PART WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT NOTICED SMOKE RISING FROM THE HOOD OF THE VEHICLE AND ALL ELECTRICAL POWER FAILED. THE CONTACT STATED THAT FLAMES IGNITED FROM THE WHEEL WELLS AND UNDERNEATH THE HOOD. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,850. UPDATED 10/1/14*CN UPDATED 5/12/2015 *JS

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHEN THE KEY WAS PLACED IN THE IGNITION TO THE ON POSITION, THE ENGINE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE STARTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

THIS IS A FOLLOW UP TO ODI NUMBER 10604831. SOON AFTER I FILED THIS COMPLAINT; I ATTEMPTED TO START THE VEHICLE AND THERE WAS ONLY A SMALL DETECTED ATTEMPT WHEN I TURNED THE IGNITION SWITCH. I FOLLOWED UP 5 TO 6 MORE ATTEMPTS AND IT STARTED NORMALLY, I NOTICED WHEN I WOULD BE UNSUCCESSFUL AT ENGAGING THE SWITCH, IT DID NOT DRAW ANY CURRENT OR EFFECT THE LIGHT. THIS CONTINUED NOT WANTING TO START OVER THE PAST 3 TO 4 WEEKS, I WOULD ESTIMATE 12 TO 15 TIMES. THERE WERE TIMES, IT TOOK LONGER--PUTTING IN NEUTRAL, TO USING MY WIFE'S KEY BEFORE IT WOULD START. I WAS GETTING NERVOUS TO THINKING ONE OF THESE TIMES IT WOULD NOT BE STARTING OR TO DIE IN TRAFFIC. SO TODAY I HAD MILLS DEALERSHIP HERE IN WILLMAR INSTALL A NEW SWITCH....THINKING MY PROBLEMS WOULD BE SOLVED, THINK AGAIN. THE SHORT TIME I DROVE IT THIS AFTERNOON. THE ENGINE DIED WHEN I WENT TO SLOW UP FOR A STOP SIGN, WHICH IS USUALLY WHEN IT WOULD HAPPEN. ALSO STARTING IT ONCE IT TOOK 3 TWIST OF THE SWITCH BEFORE IT STARTED, WHICH WAS AN IMPROVEMENT. CAN I GET A CALL FROM A SPECIALIST TO WHAT MAY BE GOING ON, I DO SOME ANSWERS. *TR

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/29/16*LJ THE WIN MODULE WAS REPLACED ON 06/02/16.*JB