2010 Chrysler Town & Country Complaint Log

THE HEADLIGHTS FAILED WHILE DRIVING MY 2010 T&C VAN AT NIGHT. DEALER DETERMINED THE TIPM MODULE TO BE DEFECTIVE. THERE ARE OVER 300 OF THESE MODULES ON BACK ORDER IN THE USA. THIS HAS BEEN A KNOWN PROBLEM OF HEADLIGHT FAILURE WHILE DRIVING THE T&C VAN SINCE ABOUT 2006. THE DEALER COULD NOT PROVIDE ME A DATE THE REPLACEMENT MODULE WOULD BE AVAILABLE, BUT I HAD TO PAY $663.89 UP FRONT FOR THEM TO ORDER IT. THE HEADLIGHTS WILL NOT WORK AT ALL NOW WITH THIS DEFECTIVE MODULE. I NOW HAVE A DAY TIME, CLEAR DAY ONLY VAN SINCE MY STATE REQUIRED HEADLIGHTS WHEN DRIVING IN THE RAIN. *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY TERRAIN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM: IGNITION). THE REPAIRS WERE MADE IN JANUARY 2012. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS TAKEN TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE FAILURE AND THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE CURRENT MILEAGE WAS 42,500. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

MY HUSBAND TOOK MY 2010 CHRYLSER TOWN & COUNTRY VAN TO THE DEALER FOR THE IGNITION RECALL. WHEN HE ARRIVED HOME HE EXPLAINED TO ME THAT WHEN HE LEFT THE DEALER HE HAD NO ELECTRIC IN THE VEHICLE. HE RETURNED TO THE DEALER AND THEY TOLD HIM THAT HE HAD TO BE CAREFUL NOT TO TURN THE IGNITION TOO FAR TO THE LEFT OR THIS WOULD HAPPEN. THIS WAS SUPPOSE TO CORRECT A PROBLEM NOT CREATE A NEW ONE. I WOULD HAVE THOUGHT THAT NHTSA WOULD HAVE REVIEWED THE FIX OF THE IGNITION ISSUE AND INSURED THAT IT DID NOT CREATE YET ANOTHER PROBLEM. I RETURNED TO THE DEALER AND TOLD THEM TO RETURN MY CAR TO THE ORIGINAL EQUIPMENT SINCE I FELT THE REPAIR WAS MUCH WORSE THEN THE RISK THAT RESULTED IN THE RECALL. WHEN WILL NHTSA TAKE THESE ISSUES SERIOUSLY ENOUGH TO ENSURE THAT THE SUPPOSEDLY CORRECTION OF AN ISSUE DOES NOT CAUSE A GREATER CONCERN? I HAD NO LIGHTS, NO RADIO, NO HANDSFREE PHONE CONNECTION ONCE THE "RECALL PARTS" WERE INSTALLED.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT SMELLED A BURNING ODOR AND NOTICED HEAVY SMOKE EMITTING FROM THE FRONT DRIVER'S SIDE DOOR CONTROL PANEL. THE VEHICLE WAS MOVED TO THE SHOULDER WHERE THE ENGINE WAS TURNED OFF. THE WINDOW CONTROL SWITCH WIRES WERE DISABLED AND PERMANENTLY REMOVED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THE WIRE HARNESS AND WINDOW CONTROL SWITCH WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 44,750.

THE CARGO DOOR OF THE CHRYSLER TOWN AND COUNTRY RENTED FROM ALAMO AT KE-AHOLE AIRPORT ON JAN. 18, 2012 IS ELECTRIC AND DOES NOT HAVE A WARNING DEVICE OR STOP SENSOR WHEN BEING OPERATED (UNCERTAIN OF THE MODEL YEAR- 2010 OR 2011) . MY WIFE DID NOT REALIZE THE CARGO DOOR WAS CLOSING AS SHE WAS WEARING A HAT AND WALKING BY IT. THE DOOR CAME DOWN ON THE CENTER OF HER HEAD CAUSING SEVERE PAIN. AS I AM A PHYSICIAN I EXAMINED HER AND MADE THE APPROPRIATE DECISION. WE RETURNED THE CAR TO ALAMO RENTAL AND I SPOKE TO ADDIS, THE MANAGER, WHO PROMISED TO REPORT THE ACCIDENT TO HIS COMPANY. FORTUNATELY, AS OF TODAY MY WIFE IS IMPROVED BUT THE POSSIBILITY OF SUBDURAL HEMATOMA OVER THE NEXT 30 DAYS IS STILL A POSSIBILITY AND SHE WILL HAVE TO BE OBSERVED FOR ANY DEVELOPING SIGNS AND SYMPTOMS. CHRYSLER IS NEGLIGENT IN THIS MATTER AND SHOULD INSTALL THE APPROPRIATE SAFETY DEVICES ON ALL SUCH VEHICLES. *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE THE FRONT BRAKE DISK RECALL REPAIR WAS BEING PERFORMED THE TECHNICIAN STATED THE REAR BRAKE DISKS ALSO HAD TO BE REPLACED AND THEY WERE NOT INCLUDED IN THE RECALL. THE REAR BRAKES WERE NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

TOOK VEHICLE TO THE DEALER FOR CRUNCHING NOISE WHILE BRAKING WHICH WAS COMING FROM THE FRONT OF THE VEHICLE AND BECAUSE THE STEERING WHEEL WAS SHAKING & THE BRAKE PEDAL WAS PULSATING DURING BRAKING. DEALER WAS UNABLE TO FIND ANYTHING WRONG WITH THE FRONT & SAID THAT THE REAR BRAKES AND ROTORS NEEDED TO BE REPLACED. THIS WAS AT APPROXIMATELY 19,600 MILES AND SUPPOSEDLY NOT COVERED UNDER ANY OF THE WARRANTIES THAT WE HAVE AND WE HAVE THEM ALL. THIS DOESN'T SEEM RIGHT AT ALL. I'VE NEVER HAD A CAR WHICH NEEDED ROTORS TO BE REPLACE WITHIN THE FIRST 2 YEARS OF OWNERSHIP. THIS SEEMS LIKE A QUALITY ISSUE. *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE TRANSMISSION ABRUPTLY DOWN-SHIFTED INTO A LOWER GEAR WITHOUT WARNING. THE FAILURE OCCURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FIVE TIMES FOR THE SAME FAILURE, BUT A FAILURE CODE WAS NOT DETECTED. IN ADDITION, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500. UPDATED 03/05/12*LJ THE CONSUMER STATED THE ABRUPT DOWN SHIFT OCCURRED WHEN SLOWING DOWN TO A STOP OR SLOWING DOWN FOR A STEEP INCLINE. ALSO, WHILE DRIVING, THE DASHBOARD LIGHTS, BLOWER MOTOR AND HEAD LIGHTS WENT OUT AND THEN CAME BACK ON.

THIS HAD HAPPENED SEVERAL TIMES SINCE WE BOUGHT THIS FROM THE DEALER. I WOULD BE DRIVING AND HAVE NO CONTROL OVER THE VAN , I HAD TO COME TO A STOP AND PUT IT IN PARK AND THEN START IT UP AGAIN.VERY DANGEROUS. MY SECOND COMPLAINT IS A TIRE WENT FLAT LESS THEN A YEAR OF HAVING THE VEHICLE. I WAS TOLD BY THE TIRE REPAIR MECHANIC THAT THERE WAS A PLUG AND THESE ARE 2008 TIRES AND 2007 RIMS AND THAT TUBE WHERE THE AIR GOES IN WAS BRASS AND IT SHOULD NOT BE.HE SEEMED TO THINK THEY GAVE US USED TIRE AND RIMS ON OUR VEHICLE. HE SAID HE HAS SEEN THIS WHERE A DEALER PUTS THE NEWER RIMS AND TIRES ON ANOTHER VECHICLE TO SELL IT AND US UNSUSPECTING CUSTOMERS DID NOT KNOW THEY HAD BEEN REPLACED. *TR

FRONT BRAKES HAD TO BE REPLACED AT 9,000 MILES. CHRYSLER SENT LETTER STATING THEY WERE COVERING FRONT BRAKES FOR AN EXTENDED PERIOD ( NOT EXACTLY SURE HOW LONG). NOW AT 15,500 MILES I NEED FRONT BRAKES DONE AGAIN AND HAD REAR BRAKES DONE AT 15,500 MILES WHICH I HAD TO PAY FOR BECAUSE THEY WERE ONLY COVERING FOR 12,000 MILES. HAVE BEEN TOLD THERE IS NO RECALL, THEY ARE JUST HELPING THOSE CUSTOMERS WITH ISSUES. HAVING ISSUES DEALING WITH CHRYSLER AND THE DEALERSHIP. *TR

WE PURCHASED OUR 2010 VAN IN DECEMBER 2011. A COUPLE OF MONTHS LATER WE WERE JUST DRIVING DOWN THE ROAD AND, AT FIRST, WE THOUGHT THE VAN SHUT OFF, BUT IT WAS JUST THE RADIO, A/C, POWER WINDOWS, ETC. THAT STOPPED WORKING. MY HUSBAND JIGGLED THE KEY AND EVERYTHING STARTED BACK UP AGAIN. THROUGHOUT THE EVENT, THE ENGINE CONTINUED RUNNING. THE FUNNY THING IS WE DID NOT BUMP ANYTHING IN THE ROAD. IT JUST SHUT OFF. WE WERE NOT AWARE OF ANY RECALL UNTIL RECENTLY. ANOTHER ISSUE IS WE HAVE ALSO HAD AN ISSUE WITH OUR KEY NOT WORKING BECAUSE WE ARE TOLD THERE IS SOMETHING WRONG WITH THE WIN MODULE. WE HAVE ACTUALLY BEEN LOCKED OUT OF OUR VEHICLE, BECAUSE WE WOULD HAVE TO REPLACE THE WIN MODULE IN ORDER TO GET A NEW KEY THAT WILL ACTUALLY WORK WITH THE VEHICLE. I AM NOT SURE IF THIS IS LINKED TO OTHER FAULTY WIN MODULES THAT I HAVE READ ABOUT. *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 20 MPH IN COLD WEATHER, THE WINDOW DEFROSTER FAILED TO DEFROST THE TWO-THREE INCH BOTTOM PORTION OF THE WINDSHIELD. THE DEALER WAS CONTACTED AND THEY ADVISED THAT THERE WAS NOTHING THEY COULD ABOUT THE FAILURE BUT CONFIRMED THAT THE DEFROSTER WOULD NOT BLOW DIRECTLY WHERE THE ICE WAS BUILDING UP ON THE WINDOW. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 12,350.

REAR BRAKE PADS WORN AND REAR ROTORS FOUND TO BE OUT OF ROUND.CHRYSLER EXTENDED WARRANTY ON FRONT BRAKES TO 3 YEARS OR 36,000 MILES. MY FRONT BRAKE PADS AND ROTORS WERE REPLACED AT 17,843 MILES BY CHRYSLER FOR A $50.00 DOLLER DEDUCTIBLE, BUT WAS TOLD ABOUT REAR BRAKE PROBLEM ALSO. MY QUESTION IS, MOST OF THE BRAKING IS DONE BY THE FRONT BRAKES I THINK THE REAR BRAKES WERE COMPROMISED DUE TO FRONT BRAKE FAILURE. I WAS CHARGED FOR REAR ROTORS TO BE RESURFACED AND PADS REPLACED. I THINK WHEN THIS OCCURS AT THE SAME MILAGE, CHRYSLER SHOULD MAKE GOOD FOR BOTH FRONT AND REAR BRAKES. *TT

THIS IS A RENTED VEHICLE FROM ADVANTAGE RENT A CAR PHX. MODEL IS 2010 CHRYSLER TOWN AND COUNTRY VAN WITH AZ PLATE [XXX] (I DID NOT GET THE VIN). I WAS DRIVING ON A SURFACE STREET AT APPROXIMATELY 30-35 MPH WHEN THE VAN SUDDENLY LOST ALL POWER. THE ENGINE SHUT DOWN, THE INSTRUMENT PANEL WENT COMPLETELY DEAD (SPEEDOMETER DROPPED TO ZERO AND ALL GAUGES WENT DARK), THE RADIO WENT DEAD, AND POWER STEERING AND BRAKING WERE NON-FUNCTIONAL. I DID NOT ATTEMPT TO RESTART THE VEHICLE WHILE MOVING BECAUSE THE SHIFTER POSITIONS ARE UNMARKED AND THE GEAR INDICATOR ALONG WITH THE ENTIRE DASH PANEL WENT DARK. I WAS ABLE TO PULL THE VEHICLE ON COASTING POWER INTO A PARKING LOT WITH GREAT DIFFICULTY DUE TO THE LACK OF POWER STEERING AND BRAKING. ONCE I WAS SAFELY STOPPED. I PUT THE GEAR SHIFT BACK INTO PARK, REMOVED THE ELECTRONIC KEY FOB, REINSERTED IT AND RESTARTED THE VEHICLE. THE VEHICLE RETURNED BACK TO WORKING ORDER - THE ENGINE STARTED AND THE ALL DASH PANEL CONTROLS RETURNED TO NORMAL OPERATION. I CONSIDER THIS A VERY SERIOUS AND POTENTIALLY LIFE THREATENING SAFETY PROBLEM. IF THIS SAME THING HAD HAPPENED TO ME THE PRIOR EVENING WHEN I WAS DRIVING DOWN A STEEP WINDING MOUNTAIN ROAD AT 70 MPH AT NIGHT WITH NO ROAD LIGHTING, THE CONSEQUENCES COULD HAVE BEEN DEADLY SINCE I WOULD HAVE LOST ALL VEHICLE LIGHTING, INSTRUMENTATION, AND POWER CONTROLS. BECAUSE OF THE SUDDENNESS OF THE FAILURE, I SUSPECT THIS WAS AN ELECTRONIC FAILURE AND NOT A MECHANICAL FAILURE - AKIN TO YOUR COMPUTER CRASHING. HOWEVER, YOU COMPUTER DOES NOT CRASH WHILE YOU ARE GOING DOWN THE ROAD AT 70 MPH. PLEASE INVESTIGATE THIS ADVANTAGE RENT A CAR AT PHX RENTAL TERMINAL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ENGINE STALLS AT LOWER SPEEDS WHILE IN DRIVE OR REVERSE MODE. THIS IS HAPPENING MORE THAN 10 TIMES IN 3 WEEKS. I CONTACTED DEALER & MANUFACTURER BUT THERE IS NO RECALL HISTORY WITH IT AND THEY ARE NOT WILLING TO DO ANY SERVICE EVEN THOUGH IT'S UNDER WARRANTY UNTIL THEY PROVE IT OR SOME KIND OF DIAGNOSTIC IN ENGINE. I HAVE TO PUT THE VEHICLE IN PARK MODE AND RESTART THE ENGINE THIS MAY BE AN ISSUE WHEN YOU ARE IN MIDDLE OF THE ROAD AND POTENTIAL FOR ACCIDENT TO HAPPEN. *TR

ON 3 OCCASIONS, WHEN I TURN OFF THE IGNITION AND REMOVE THE KEY FROM MY 2010 CHRYSLER TOWN AND COUNTRY, THE CAR CONTINUES TO RUN AS IF THE KEY WAS STILL IN THE CAR. IT TAKES OVER AN HOUR OF FIDDLING WITH REINSERTING THE KEY TO GET IT TO ACTUALLY TURN OFF. THIS IS DANGEROUS BECAUSE I CANNOT PARK AND LEAVE MY CAR WHILE IT IS STILL RUNNING WITHOUT A KEY EVEN IN THE IGNITION. SOMEONE COULD GET INSIDE AND DRIVE AWAY WITHOUT NEEDING A KEY....NOT TO MENTION CARBON MONOXIDE POISONING IN A GARAGE. I HAVE BROUGHT THE CAR TO THE DEALER TWICE FOR THE PROBLEM, BUT THEY HAVE BEEN UNABLE TO FIND A CAUSE. *JS

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 119,000. ...UPDATED 03/07/14 *BF THE MOTOR MOUNTS, AND HUB ASSEMBLIES NEEDED TO BE REPLACED. ALSO, THE VEHICLE HAD AN OIL PAN LEAK, AND THE HEATER HOSE FAILED. UPDATED 03/13/14

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR WINDSHIELD WIPER FAILED TO FUNCTION. THE REAR WINDSHIELD ARM WAS MADE OF PLASTIC CAUSING THE CONTACT TO REPLACE THE ARM TO BE ABLE TO INSTALL NEW BLADES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. UPDATED 03/16/16*LJ THE CONSUMER STATED REPAIR WAS MADE TO PAY OUT OF POCKET. *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V139000 ( ELECTRICAL SYSTEM:IGNITION) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. AFTER COMPLETION OF THE RECALL, THE CONTACT STATED SHE WAS UNABLE TO LOCK OR UNLOCK THE VEHICLE USING THE KEY FOB. THE DEALER HAD NOT BEEN NOTIFIED. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 47,000 AND THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE BEGAN SHAKING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT BOTH THE FRONT AND REAR ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 22,330 AND THE CURRENT MILEAGE WAS 22,600.

THE BRAKE STARTED TO SHAKE/VIBRATE SEVERELY AT FREE WAY ESP. WHEN GOING DOWN HILLS. HAD TO STOP BRAKING. THIS IS A SAFETY ISSUE THAT CHRYSLER SHOULD SEND A RECALL. I JUST READ MANY OF SIMILAR CONCERNS ON THE SAME MODEL. *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTY. THE CONTACT STATED THAT WHILE TRAVELING 55-60 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 41,000 AND THE CURRENT MILEAGE WAS 50,500.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM:IGNITION). AFTER THE REPAIRS, THE CONTACT NOTICED THAT THE RADIO, HEAT, TURN SIGNALS AND INTERIOR LIGHTS HAD BECOME INOPERABLE. A LOCAL MECHANIC DIAGNOSED THAT THE WIRES WERE CUT AND WRAPPED AROUND THE FACE PLATE, CAUSING THE SHORT. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,174 AND THE CURRENT MILEAGE WAS 35,800.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS IN PARK, THE KEY FAILED TO EJECT FROM THE IGNITION AND REMAINED IN THE OFF POSITION. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 4/20/15*CN UPDATED 9/28/2017*CN

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE WHEEL BEARINGS FAILED AND CAUSED THE FRONT TIRES TO WEAR PREMATURELY. IN ADDITION, THE BRAKES AND THE ROTORS NEEDED TO BE REPLACED. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS ADVISED THAT THE WARRANTY WOULD BE EXTENDED, BUT A REMEDY WAS NOT AVAILABLE FOR THE FAILURE. THE CURRENT MILEAGE WAS 18,000 AND THE FAILURE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TIRES VALVE STEMS WERE DAMAGED. THE VEHICLE WAS TAKEN TO THE DEALER WHO VERIFIED THAT THE VALVE STEMS WERE DEFECTIVE AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS SITTING IN THE DRIVEWAY WHEN IT CAUGHT FIRE. THE FIRE INVESTIGATOR STATED THAT THE CAUSE OF THE FIRE WAS A REAR HEATING UNIT. THE CONTACT'S INSURANCE COMPANY HAD NOT INSPECTED THE VEHICLE TO DETERMINE THE DEGREE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE 19,024. UPDATED 01/03/12*LJ THE CONSUMER STATED CHRYSLER WAS IN THE PROCESS OF THE BUYING THE VEHICLE BACK. 01/09/12

TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE KEY WAS DIFFICULT TO TURN AND REMOVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH AND THE WIRELESS IGNITION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. ADDITIONALLY, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 8,000.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND NOTICED A VIBRATION IN THE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT THE FRONT AND REAR ROTORS AND PADS WOULD HAVE TO BE REPLACED. THERE WAS AN EXTENDED WARRANTY FOR THE FRONT BRAKES BUT NOT FOR THE REAR BRAKES. THE FRONT BRAKES WERE REPLACED BUT THE REAR BRAKES WERE NOT. APPROXIMATE FAILURE MILEAGE WAS 9,800.

VAN WILL JUST QUIT WITHOUT WARNING WHILE DRIVING! THIS HAS OCCURRED 5X NOW... LAST TIME WE CAME APPROX. 20 FEET FROM GOING OFF OF THE SIDE OF MOUNTAIN! VEHICLE IS STILL NOT REPAIRED AND ALMOST 350 MILES FROM HOME! CHRYSLER HAS BEEN CONTACTED AND WILL NOT DO ANYTHING ABOUT IT! WE ARE BEING FORCED TO SEEK LEGAL COUNCIL AT THIS TIME! *TR

2010 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO VEHICLE IGNITION RECALL. *SMD THE CONSUMER STATED AFTER THE RECALL WAS PERFORMED, THE PROBLEMS WITH THE KEYS WAS IMMEDIATE. THE KEYS STRAINED TO GET PAST THE RUBBER TRIANGULAR-SHAPED OBJECTS THAT WERE INSTALLED AS PART OF THE RECALL. THE CONSUMER COULD FEEL THE TWISTING FORCE ON THE KEY EACH TIME. PRIOR TO THE CHANGE OF THE IGNITION, THERE WAS NO SIGNIFICANT FORCE EXERTED ON THE KEY IN THE IGNITION. A FEW MONTHS AFTER THE RECALL, THE CONSUMER NOTICED THE KEYS WERE STARTING TO BECOME DAMAGED. BY THE SUMMER OF 2012, THERE WAS EVIDENCE OF CRACKING IN THE BODIES OF THE KEYS. BY THE SUMMER OF 2013, BOTH KEYS WERE BROKEN, BUT STILL WORKING. BY DECEMBER 2013, BOTH KEYS WERE BROKEN, AND ONE WAS FALLING APART. ONE KEY NO LONGER WORKED IN THE IGNITION AND THE OTHER KEY NO LONGER WORKED TO OPEN THE DOORS. ONE OF THE KEYS STARTED TO WORK INTERMITTENTLY IN IGNITION. ON ONE OCCASION, WHILE AWAY FROM HOME, IT TOOK 30 MINUTES TO GET THE CAR STARTED, BECAUSE THE VEHICLE DID NOT RECOGNIZE THE KEY. THE CONSUMER STATED IT WAS CLEAR, FROM THE FORCE EXERTED ON THE KEYS BY THE RUBBER TRIANGLES, IT WAS A MATTER OF WHEN, RATHER THAN IF, IT WILL HAPPEN AGAIN. THE CONSUMER PURCHASED A THIRD KEY AND WAS ABLE TO PROGRAM IT HIMSELF. *JB

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT ABLE TO BE REPAIRED BECAUSE THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SWITCH PANEL FAILED INTERMITTENTLY. THE DEALER REPLACED THE SWITCH PANEL PRIOR TO THE CONTACT PURCHASING THE VEHICLE; HOWEVER, THE FAILURE RECURRED. WHEN THE WINDOWS WERE ROLLED DOWN, THERE WAS EXTENSIVE WATER LEAKING INTO THE VEHICLE FROM THE FRONT DRIVER AND PASSENGER SIDE WINDOWS DUE TO THE LACK OF WINDOW SPOILERS. THE CONTACT HAD TO DISCONNECT THE FUSE UNDERNEATH THE HOOD ON SEVERAL OCCASIONS BECAUSE THE REAR WINDOWS WOULD ROLL DOWN AUTOMATICALLY ON OCCASION. IN ADDITION, THE FRONT DRIVER AND PASSENGER SIDE MIRRORS MALFUNCTIONED. THE CONTACT NOTICED A STRONG ODOR NEAR THE FRONT DRIVER'S SIDE OF THE VEHICLE FOLLOWED BY SMOKE AND FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,470 AND THE CURRENT MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 30 MPH AND APPROACHING A TRAFFIC STOP, THE CONTACT APPLIED THE BRAKES AND THE STEERING WHEEL BEGAN TO SHAKE ABNORMALLY. IN ADDITION, THE BRAKE PEDAL BEGAN TO VIBRATE. THE FAILURE RECURRED CONSTANTLY WHEN DRIVING BETWEEN 25-55 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE CONTACT WAS AWAITING DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,200.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V139000 (ELECTRICAL SYSTEM:IGNITION). AFTER THE REPAIRS WERE PERFORMED, THE CONTACT EXPERIENCED A FAILURE IN WHICH THE ACCESSORY FUNCTIONS WOULD DISABLE WHILE DRIVING AT VARIOUS SPEEDS ABOVE 5 MPH. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE CONTACT HAD TO TOGGLE WITH THE IGNITION SWITCH TO CORRECT THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO OCCASIONS, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 38,000.

BECAUSE OF THE RECALL, THE IGNITION SWITCH WAS REPLACED ON 7/15/11. MY HUSBAND ALWAYS THOUGHT HE HIT THE SWITCH WITH HIS LEG THE FEW TIMES IT HAD STOPPED ON US. AFTER THE SWITCH WAS REPLACED IT DID IT AGAIN AND I BROUGHT IT BACK. THEY FOUND NOTHING WRONG, THEN IT WOULD GO A FEW MONTHS AND DO IT AGAIN. IT NEVER DID IT FOR DODGE CHRYSLER WHEN THEY CHECKED IT OUT. ON 2-4-13 DODGE CHRYSLER REPLACED THE RECEIVER, TRANSMITTER, AND TRIM RING THINKING THAT WAS THE PROBLEM. IT COSTS ME $559. AFTER BRINGING IT IN AGAIN, THEY AGAIN TOOK IT OVERNIGHT AND IT DIDN'T DO IT FOR THEM. I CALLED CHRYSLER AND COMPLAINED AND HAVE A CASE NUMBER. THE MANAGER AT DODGE CHRYSLER PRETTY MUCH BLEW ME OFF TELLING CHRYSLER CORP. THAT WE DIDN'T MAINTAIN THE CAR, WE ONLY CAME IN FOR OUR FREE OIL CHANGES. I HAVE ALL THE RECEIPTS TO PROVE DIFFERENTLY. WE TOOK IT ELSEWHERE FOR TIRES, ROTATION, BRAKE PADS, TRANSMISSION WORK, ETC. DOES SOMEONE HAVE TO DIE BEFORE SOMETHING IS DONE? WE ARE VERY CAREFUL WHERE WE DRIVE THE CAR NOW, BEING SURE TO BE WHERE IT WILL JUST PULL OFF THE ROAD IF IT STALLS, WHICH IT MAY NOT DO FOR MONTHS. WE DON'T HAVE TO BE ON A BUMPY ROAD WHEN IT HAPPENS. WE WON'T DRIVE ON INTERSTATES WITH IT ANY MORE AND WISH WE COULD AFFORD A NEW CAR, BUT EVEN THE MECHANIC AT DODGE SAID IF WE TRADED IT IN THE VIN WOULD SHOW THAT WE HAD A PROBLEM THAT HADN'T BEEN REMEDIED SO IT SORT OF MAKES THE CAR WORTHLESS. I HAVE READ OTHER COMPLAINTS OF THIS TYPE ON EDMONDS. PLEASE HELP!!! *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING DOWNHILL WITH THE CRUISE CONTROL SET TO 55 MPH WHEN HE ATTEMPTED TO DEACTIVATE THE CRUISE CONTROL BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT SHIFTED INTO NEUTRAL AND WAS ABLE TO MANEUVER THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. UPDATED 11/29/11 *CN

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT EXPERIENCED EXTREME DIFFICULTY IN TURNING THE IGNITION KEY TO START THE VEHICLE. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER SEVERAL ATTEMPTS. THE FAILURE RECURRED AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM: IGNITION). THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY WERE UNABLE TO PROVIDE A DIFFERENT REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 42,372.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM: IGNITION). AFTER REPAIRS, THE KEY WOULD NOT TURN IN THE IGNITION. THE MANUFACTURER WAS CONTACTED AND A REPORT WAS FILED. THEY ALSO ADVISED THAT THEY WOULD FURTHER INVESTIGATE THE REMEDY FOR THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 18,500. UPDATED 10/21/11 *BF UPDATE 10/28/11

THE TIRE PRESSURE MONITOR SENSORS ON THE 2010 CHRYSLER TOWN AND COUNTRY HAVE VALVE STEMS THAT ARE BUILT INTO THE SENSOR - THEY CANNOT BE SEPARATED. THE VALVE STEMS ARE ALUMINUM, AND THEY BREAK EXTREMELY EASILY. I BOUGHT THIS VEHICLE (USED) IN SEPTEMBER, AND WITHIN LESS THAN 3 MONTHS ALL FOUR STEMS HAVE BROKEN. FORTUNATELY, EACH TIME I FOUND ONE OF THE BROKEN, THE VAN WAS IN MY DRIVEWAY, AND THEY WERE NOT LEAKING AIR. IN EVERY CASE, THE ALUMINUM WAS BADLY CORRODED - SOMETHING THAT SHOULDN'T HAPPEN ON A VEHICLE THAT IS LESS THAN TWO YEARS OLD. THE STEMS SHOULD HAVE BEEN MADE FROM A MATERIAL THAT IS LESS LIKELY TO CORRODE, SUCH AS RUBBER. *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR LIGHTING, AS WELL AS THE INSTRUMENT PANEL FAILED DURING ENGINE START UP. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER:11V139000 (ELECTRICAL SYSTEM:IGNITION). THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 33,645 AND THE CURRENT MILEAGE WAS 35,645... UPDATED 01/04/12 *BF THE DEALER REPLACED A FAULTY SWITCH AND LUBRICATED IT. UPDATED 01/09/12

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE ACCELERATOR PEDAL BECAME STUCK. THE CONTACT ENGAGED HER FOOT UNDER THE ACCELERATOR PEDAL IN ORDER TO RELEASE. THE FAILURE RECURRED. HOWEVER, THERE WAS AN UNINTENDED INCREASE IN ACCELERATION AND AN ABNORMAL INCREASE IN ENGINE RPMS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM WHO RECOMMENDED THE VEHICLE BE TAKEN TO ANOTHER DEALER FOR INSPECTION. THE SECOND DEALER WAS ALSO WAS UNABLE TO DUPLICATE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,100. UPDATED 10/21/11 *BF UPDATED 10/26/11

WE PURCHASED THE VEHICLE SEPTEMBER 2010. WITHIN FIRST YEAR SEPTEMBER 2011 THE ROTORS NEEDED BE REPLACED DUE TO WARPING. IN 2012 WITHIN A YEAR OF REPLACEMENT, ONE SET WAS REPLACE AND THE OTHER WAS MACHINED DUE TO WARPING. JUNE 2013, HAD TO HAVE BOTH SETS OF ROTORS REPLACED AGAIN DUE TO WARPING. THE ROTORS HAVE WORN OUT BEFORE THE BRAKE PADS. THE REASON WE WERE GIVEN WAS DUE TO EXCESSIVE HEAT. I LIVE IN SOUTHERN CALIFORNIA WHERE THE TEMPERATURE IS NOT EXCESSIVE. THERE IS NO EXPLANATION FOR THE WARPING OR WHAT IS CAUSING THE EXCESSIVE HEAT. THIS IS A SAFETY HAZARD BECAUSE THE BRAKING SYSTEM BECOME COMPROMISED WHEN THE ROTORS GET HOT, THE CAR STARTS TO SHAKE EVERY TIME YOU APPLY THE BRAKES. CHRYSLERS IS NOT ADDRESSING THIS ISSUE. ONLINE, THERE ARE NUMEROUS COMPLAINTS OF THIS EXACT SAME ISSUE. HOW CAN THE ROTORS CONTINUE TO GO BAD WHEN THE BRAKE PADS ARE STILL IN GOOD CONDITION AND ALL WITHIN 10K MILES. *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER TAKING HIS VEHICLE IN FOR SERVICE, HE WAS ADVISED THAT THE FRONT AND REAR ROTORS WERE WARPED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 18,000. MANY, MANY, COMPLAINTS ON THE INTERNET CONCERNING THIS KNOWN DEFECT. WHEN WILL MFG. BE REQUIRED TO CORRECT KNOWN SAFETY ISSUE. UPDATED 10/06/2011 *LN

MY VAN VIBRATES WHEN I PRESS ON MY BRAKES IF I AM GOING OVER 25 MPH. TOOK MY VAN IN FOR SERVICE OCT. 13 DEALERSHIP TOLD ME MY ROTORS WERE BAD THIS WAS AT 20,000 + MILES AND THEY NEEDED TO BE TURNED. THEN APPROX. NOV 15 WE RECEIVED A LETTER FROM CHRYSLER ABOUT THE BRAKES AND ROTORS BEING DEFECTIVE AND WE HAD AN EXTENSION ON THE WARRANTY, BUT HAD TO PAY A $50 DED. I TOOK THE VAN IN ON NOVEMBER 16 AND THE PADS AND ROTORS REPLACED. MY VAN STILL VIBRATED AFTER THIS. TODAY NOVEMBER 25 WE TOOK THE VAN BACK TO THE DEALERSHIP AND THEY REPLACED THE ROTORS AGAIN AND SAID THERE IS STILL A VIBRATION BUT IT SEEMS TO BE COMING FROM THE REAR. IT DOES FEEL A LESS INTENSE AND NOT AS BAD IN THE STEERING WHEEL. THEY WANTED FOR US TO PAY TO HAVE THE ROTORS TURNED ON THE BACK. I BELIEVE THERE IS AN ISSUES WITH THE ROTORS ALL AROUND ON THIS VEHICLE. I AM NOT ABOUT TO PAY AS MUCH FOR THIS VAN AS WE DID AND AT THE MILEAGE WE HAVE ON IT WHICH IS JUST AT 22000 TODAY HAVE TO PAY TO DO A THING WITH THE BRAKES WE ALREADY PAID $50 DEDUCTIBLE FOR BAD ROTORS ONCE. I BELIEVE IN SUPPORTING AMERICAN COMPANIES BUT I AM READY TO TRADE THIS ONE IN FOR A HONDA OR TOYOTA. *TR

WHILE BEGINNING TO DRIVE THE CAR DISPLAY LIGHT OF THE DASH BOARD WILL SHOW A SLIPPERY SIGN AND THE STEERING WILL LOCK UP AND ENGINE TURNS OFF. YOU CAN NOT STEER THE CAR - YOU HAVE TO BRAKE, PLACE IN PARK AND START THE ENGINE BACK UP. THIS HAPPENS TWICE OR SO A WEEK. HAPPENS ALSO WHEN GOING OVER A BUMP AND IN DRY CONDITIONS(MEANING IT'S NOT WET WHEN LIGHT IS DISPLAYED SLIPPERY). - ALREADY HAD THE RECALL L25 DONE IN AUGUST 2011. THIS IS A HUGE PROBLEM FOR CRASHING THE CAR (SINCE YOU CAN NOT STEER)! ALREADY CAUSED AN ACCIDENT FOR ME IN WET PAVEMENT(02/2014). *TR

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED AFTER HAVING THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN RECALL 11V139000 (ELECTRICAL SYSTEM:IGNITION) BY A DEALER, THE ENTIRE ELECTRICAL SYSTEM MALFUNCTIONED CAUSING THE HEADLIGHTS, INTERIOR LIGHTS, RADIO, ETC. TO NO LONGER FUNCTION. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THE ELECTRICAL SYSTEM DOES NOT FUNCTION PROPERLY UNLESS THE IGNITION SWITCH WAS SHAKEN. THE CONTACT CALLED THE MANUFACTURER; HOWEVER, THEY DID NOT OFFER ANY ASSISTANCE. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 8,144. UPDATED 11/03/11 *BF UPDATED 12/30/11

2010 CHRYSLER TOWN & COUNTRY - AT 14,000 MILES (11 MONTHS), I NEEDED TO HAVE BOTH THE FRONT AND REAR ROTORS TURNED DUE TO EXCESSIVE VIBRATION DURING BRAKING. SINCE THIS WAS OUTSIDE THE 12 MONTH/12,000 MILE "FREE ADJUSTMENTS" PERIOD, IT COST ME $295 AT MY LOCAL CHRYSLER DEALER. CONSIDERING THE NUMBER OF COMPLAINTS I SEE LOGGED AGAINST CURRENT CHRYSLER/DODGE MINIVANS SINCE 2008 FOR WARPED ROTORS AND EXCESSIVE BRAKE WEAR, IT THINK IT IS REASONABLY OBVIOUS THAT THE BRAKES ARE UNDERSIZED FOR THE VEHICLES AND SHOULD BE INVESTIGATED BY THE GOVERNMENT. *TR

TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY TOURING. THE CONTACT STATED THAT WHILE LIFTING THE REAR DRIVERS SEAT TO ALLOW PASSENGERS TO ENTER THE THIRD ROW SEATING, HER FINGER GOT STUCK IN THE SEATS HINGE. EMERGENCY MEDICAL SERVICES APPEARED ON THE SCENE TO DISLODGE THE CONTACTS FINGER. THE CONTACT THEN WENT TO THE HOSPITAL FOR FURTHER EXAMINATION. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD ESCALATE THE CLAIM TO ANOTHER DEPARTMENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 22,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT HEARD A NOISE COMING FROM THE REAR END OF THE VEHICLE AND TOOK IT TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THE REAR BRAKES FAILED AND THE REAR ROTOR, PADS AND CALIPERS HAD TO BE REPLACED. THE CONTACT STATED THE FAILURE WAS A MANUFACTURERS DEFECT. THE FAILURE MILEAGE ON THE VEHICLE WAS 22,000 AND THE CURRENT MILEAGE WAS 26,000.