2010 Chrysler Town & Country Complaint Log

THE CAR HAS CUTOFF A FEW TIMES WHILE DRIVING DOWN THE ROAD. I WOULD HAVE TO WAIT A FEW MINUTES BEFORE IT WOULD START UP. WHEN YOU TURN THE STEERING WHEEL SO FAR IT MAKES A WINING NOISE.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING AND BRAKES FAILED. THE VEHICLE RESTARTED AFTER ONE ATTEMPT. THE VEHICLE WAS TAKEN TO THE DEALER (KEN NELSON LOCATED ON 1100 N GALENA AVE, DIXON, IL 61021), BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER CONFIRMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT NOTIFIED THE DEALER (GULF CHRYSLER, (251) 662-9586), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 131,000.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING UNKNOWN SPEEDS AND/OR MAKING TURNS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LESTER GLENN CHRYSLER DODGE JEEP RAM FIAT (ROUTE 37 W, TOMS RIVER, NJ 08755, (855) 885-4200), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 107,917.

AT A SLOW SPEED OF ABOUT 5 TO 10 MPH, MY VEHICLE WOULD SHUT OFF LEAVING ME WITH NO POWER BRAKES, POWER STEERING, AND IN THE PATH OF CARS BEHIND ME ALMOST HITTING ME AS WELL. IT ALWAYS HAPPENS WHEN I AM TURNING LEFT OR RIGHT AT A SLOW SPEED. I HAVE HAD THE WIRELESS IGNITION CONTROL MODULE, BATTERY, AND KEY FOB REPLACED ALREADY BY THE DEALER.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE HIGH BEAM AND LOW BEAM HEADLIGHTS FAILED TO WORK WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

FOR THE PAST TWO YEARS, BETWEEN THE MILES OF 78,000 AND 97,000, WE HAVE EXPERIENCED MULTIPLE (OVER 2 DOZEN) EVENTS WHERE THE VEHICLE WILL LOSE ALL POWER. MOST OCCASIONS OCCUR AS WE ARE COMING TO A STOP OR ATTEMPTING TO ACCELERATE FROM A STOP. THE DASH LIGHTS USUALLY, BUT NOT ALWAYS, START TO FLASH JUST PRIOR TO THE EVENT OCCURRING. WHEN WE LOSE POWER, IT IS A COMPLETE LOSS OF POWER. EVEN THE RADIO AND CLOCK NEED RESET AFTER THE INCIDENT. THE EVENTS HAVE HAPPENED DURING ALL TYPES OF WEATHER, WHEN THE VAN IS COOL OR HAS BEEN DRIVEN FOR HOURS. MULTIPLE DEALERSHIPS HAVE WORKED TO FIX THE ISSUE, BUT NOTHING HAS RESOLVED IT. O2 SENSORS, EGR VALVE, ABS MODULE, A THROTTLE BODY CLEANING, AND THERMOSTATS HAVE BEEN REPLACED. ONLY FOR THE STALLING TO OCCUR AGAIN. THE ISSUE HAS BEEN UP TO THE CHRYSLER CORPORATE PEOPLE AND A DEALER IN CLEVELAND ACTUALLY HAD VAN FOR 3 WEEKS, BUT COULD NOT FIX ISSUE. AT THIS POINT CHRYSLER HAS WIPED THEIR HANDS OF THE ISSUE. THE VAN IS AT DEALER AGAIN NOW, BECAUSE IT STALLED OUT 4 TIMES LAST WEEKEND. OF COURSE THEY FIND NO CODES AND CANNOT REPLICATE THE STALLING SO THEY WANT TO DO ANOTHER THROTTLE BODY CLEANING. THEY HAVE TOLD TO US TO GET THE VAN TOWED THE NEXT TIME IT STALL WITHOUT TURNING IN BACK ON. EASY FOR THEM TO SAY BECAUSE THEY ARE NOT STALLED OUT IN THE MIDDLE OF AN INTERSECTION AT 5:30PM ON THURSDAY OR ANOTHER INTERSECTION THE SUNDAY EVENING OF NEW YEARS DAY. I AM FED UP WITH THE VEHICLE AND BEING TOLD THEY CAN DO NOTHING FOR US. I DO NOT WANT TO PUT MY FAMILY IN HARMS WAY ANY LONGER. THE SHEAR NUMBER OF COMPLAINTS FOR THIS ISSUE ON THESE VANS IS ALARMING. HOW CAN A COMPANY CONTINUE TO PUT A PRODUCT OUT THAT PLACES PEOPLE, ESPECIALLY CHILDREN, IN SUCH DANGER. THE ONLY OTHER ISSUE FOR ME IS THAT PRICING OF OTHER MINIVANS (TOYOTA & HONDA) MAKES IT HARD TO LEAVE THE CHRYSLER MODELS.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE GLADSTONE DODGE CHRYSLER JEEP AND RAM DEALER LOCATED ON 5610 N OAK TRAFFICWAY, GLADSTONE, MO 64118, WAS CONTACTED AND AN APPOINTMENT WAS MADE FOR DIAGNOSTIC TESTING. THE CONTACT WAS ALSO NOTIFIED BY THE DEALER THAT THE BATTERY AMPERAGE WAS A BIT LOW, BUT SHOULD NOT HAVE CAUSED THE VEHICLE TO STALL. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

THE TRACTION CONTROL WARNING LIGHT FLASHED AND THEN THE CAR COMPLETELY SHUTS DOWN WHILE DRIVING. I CONTACTED MOPAR WHO SAYS IT IS NOT A KNOWN ISSUE, BUT IT OBVIOUSLY IS. HTTP://WWW.CARCOMPLAINTS.COM/CHRYSLER/TOWN_COUNTRY/2010/ENGINE/ENGINE_STALLS_SHUTS_DOWN_WHILE_DRIVING.SHTML. I BELIEVE MOPAR SHOULD INVESTIGATE RECALL THESE VEHICLES.

VALVE STEM WAS CRACKED, AND TIRE WAS SLOWLY LOSING INFLATION. THOUGHT IT WAS A NAIL AND DROVE IT FOR A COUPLE OF DAYS BEFORE MY APPT. TO GET IT LOOKED AT. WAS TOLD THAT THIS IS A MAJOR MANUFACTURING PROBLEM WITH THIS VEHICLE. LUCKY I WAS NOT ON THE ROAD WHEN IT TOTALLY BROKE AND DEFLATED THE TIRE ON THE SPOT. FIXED THE ONE AND WAS TOLD I SHOULD REPLACE THEM ALL. VERY COSTLY REPAIR. NOW MY WARNING WILL NOT GO AWAY AND WAS TOLD THIS TOO IS A PROBLEM. SO I WILL ALWAYS HAVE THE WARNING EVEN THOUGH IT IS ALL WORKING OKAY.

FOR SOME TIME, MY VAN HAS BEEN "MISSING" OR SPUTTERING (NOT RUNNING CORRECTLY) AT ABOUT 35-40 MPH. ACCELERATION WOULD SEEM TO MAKE IT GO AWAY. THIS HAS BEEN HAPPENING FOR AT LEAST A YEAR. I DIDN'T THINK TOO MUCH OF IT UNTIL THIS PAST SUNDAY, MAY 7, WHEN I WAS LEAVING MY HOUSE. ABOUT A BLOCK AWAY FROM HOME, I LOST POWER STEERING AND BRAKES, AND THEN REALIZED THE ENGINE HAD QUIT RUNNING. YESTERDAY I WAS DRIVING HOME FROM WORK ON THE INTERSTATE. AS I WAS GOING DOWN AN ONRAMP, THE ENGINE AGAIN QUIT, CAUSING ME TO LOSE POWER STEERING AND BRAKES. I WAS FREAKED OUT AS THERE WAS HEAVY TRAFFIC AND RUTS ON THE SHOULDER. I WAS ABLE TO PULL OFF THE ROAD. BOTH TIMES THE ENGINE STARTED RIGHT BACK UP AGAIN, BUT I DROVE "WHITE-KNUCKLED" ALL THE WAY HOME, AND IN THE RIGHT HAND LANE, NOT KNOWING WHEN IT MIGHT DIE AGAIN, AD FEARING THAT IF I WERE IN A HEAVIER TRAVELED LANE AND IT QUIT, I COULD BE STRUCK. I AM ANGRY AND APPALLED THAT THERE IS NO RECALL ON THE TIPM WHICH MY MECHANIC TELLS ME IS THE PROBLEM. IT IS COSTING ME IN EXCESS OF $1,300 TO HAVE IT REPLACED AND THERE IS NO WARRANTY THAT I AM AWARE OF THAT COVERS THIS. THIS COULD BE A SERIOUS SAFETY RISK IF A VEHICLE JUST QUITS GOING DOWN THE ROAD IN HEAVY TRAFFIC.

WINDOWS ON BOTH DRIVERS SIDE AND PASSENGER SIDE, THROUGHOUT THE VEHICLE WILL CEASE TO FUNCTION. THE SIDE MIRRORS WILL ALSO NOT FUNCTION. WHEN YOU TRY, THEY DON'T WORK AND ALSO LIGHT UP THE DASH BOARD LIGHTS ( LOW TIRE, CHECK ENGINE, ETC. ALL IDIOT LIGHTS. THIS CAN ALL BE GOING ON IN ALL MODES. PARKED DRIVING DAY OR NIGHT. IT ALL STARTED ON THE DATE BELOW. IT STILL EXISTS TO THIS DAY

WHEN I BEGIN TO DRIVE MY VEHICLE WITHIN THE FIRST FEW HUNDRED FEET OR MINUTE OF DRIVING THE VEHICLE WILL SHUT OFF COMPLETELY. ONCE THE VEHICLE COMES TO A COMPLETE STOP I CAN RESTART IT AFTER THE SECOND ATTEMPT. I AM USUALLY ON A CITY STREET BUT HEADING TOWARDS A MAJOR HIGHWAY (GARDEN STATE PARKWAY OR RT 1 OR RT 18). I HAVE INVOICES HOWEVER THE 3 DIFFERENT SERVICE STATIONS THEY ARE NOT ABLE TO DUPLICATE AT THE CAR DEALERSHIPS SERVICE STATION. THIS VEHICLE SHUTTING OFF AT WILL HAS BEEN HAPPENING SINCE FEBRUARY 2017. AGAIN IT IS NOT CONSISTENT, I NEVER KNOW WHEN IT WILL HAPPEN. THIS IS A SAFETY ISSUE PUTTING MYSELF AND MY FAMILY AT RISK.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ON THE FIRST ATTEMPT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

MY CHRYSLER 2010 TOWN AND COUNTRY SHUTDOWN COMPLETELY WHILE DRIVING ON THE INTERSTATE AND ROADS. I TOOK IT TO SOUTHERN CHRYSLER JEEP. THEY REPLACED THE ERG VALVE FOR APPROXIMATELY $600. A WEEK LATER IT SHUTDOWN AGAIN. TOOK IT BACK TO THEM AND THEY COULD NOT FIND A PROBLEM THEY GAVE IT BACK SAID DRIVE UNTIL SERVICE LIGHT COMES ON. I DID THAT. THEY SAID THE CODES THAT WERE READ DID NOT CAUSE THE ISSUE. THEY KEPT THE VAN AND GOT GET TO SHUTDOWN ON THEM. NOW THEY SAID THAT IT "MIGHT" BE THE TIPM BOX FOR $1200. REPLACE THE BOX ON A MIGHT. THE SERVICE REP RECOMMENDED THAT I DID NOT GET IT FIX BECAUSE THEY ARE UNSURE THAT THIS IS THE CAUSE OF THE PROBLEM. HE RECOMMENDED THAT I TRADE IT IN AND BUY A CAR. I CONTACTED CHRYSLER CORPORATE OFFICE. ASSIGNED A CASE MANAGER THAT IS UNAVAILABLE UNTIL EVENING TIME WHEN I WORK. THEY WILL NOT ASSIGN ANOTHER CASE MANAGER. I DON'T KNOW WHAT'S GOING ON WITH MY VAN. SO NOW IT'S PAY$1200 FOR ANOTHER REPAIR THAT MAY NOT FIX THE PROBLEM OR COME GET THE VAN. I'M TRULY SCARED OF WHAT COULD HAPPEN IF I CONTINUE TO DRIVE THIS HAZARDOUS CAR ON THE HIGHWAYS AND ROADS WITHOUT KNOWING EXACTLY WHAT'S WRONG. REPLACED THE TIPM BOX AND SHUTDOWN TWICE.

HEADLIGHTS RANDOMLY WON'T TURN ON, OR WILL FLICKER AND DIE WITH NO WARNING. TOGGLING THE SWITCH DOES NOTHING, I CAN ONLY GET THE FOG LIGHTS TO GIVE ME ANY LIGHT TO SEE BY. INITIAL PROBLEM OCCURRED IN THE DRIVEWAY, CAR WAS STATIONARY. HAVE HAD THEM GO OUT WHILE DRIVING ON CITY STREETS AS WELL.

FOR THE LAST SEVERAL YEARS I'VE BEEN DEALING WITH MECHANICS ON FIQUIRING OUT WHY JUST DURING THE SUMMER IF I DRIVE THE VAN MUCH IT WON'T START LATER. I'LL HAVE TO WAIT FOR 15 TO 45 MINUTES BEFORE IT WILL START. A FEW TIMES IT HASN'T STARTED. I'VE CONTACTED CHRYSLER TO NO AVAIL. ITS BEEN DIAGNOSED AS A WCM PROBLEM BUT NO ONE IS FOR SURE AND CHRYSLER GIVE THE SAME ISSUE OF ITS NOT IN A RECALL.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE REMAINED PARKED DUE TO THE FAILURE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER ADVISED THAT THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND DIAGNOSIS TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE MANUFACTURER PROVIDED NO RECOMMENDED SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

TIPM WENT BAD ON A VEHICLE WITH 75K MILES, RENDERING THE WINDSHIELD WIPERS AND POWER DOOR LOCKS UNUSEABLE. ONE REPAIR TO REPLACE "SHORTED OUT" WINDSHIELD WIPER MOTOR WAS NOT EFFECTIVE.

THE HEADLIGHTS FLICKERED AND THEN STOPPED WORKING AT STARTUP IN BOTH AUTO AND MANUAL MODE, HIGHBEEMS ALSO DID NOT WORK. AFTER SITTING A WHILE THE HEADLIGHTS STARTING WORKING AGAIN THEN WITHOUT WARNING STOPPED WORKING AGAIN (TAIL LIGHTS, FOG LIGHTS ARE NOT AFFECTED). THIS IS THE 3RD TIME THE HEADLIGHT FAILURE HAS OCCURRED. I HAVE READ ON MESSAGE BOARDS THAT THIS HEADLIGHT ISSUE IS A RESULT OF A FAULTY TIPM.

THE VEHICLE HAS SHUT OFF ON US 3 TIMES WHILE DRIVING. ALL POWER IS LOST AND WE NEARLY HAD MAJOR ACCIDENTS IN 2 CASES. WE CONTACTED CHRYSLER, CASE #31401025, BUT THEY ARE UNWILLING TO ASSIST. THEY DON'T BELIEVE KILLING INNOCENT PEOPLE IS THEIR RESPONSIBILITY. WE HAVE HAD ALL THE RECALL WORK DONE ON THIS VEHICLE, AND THEY ALLEGEDLY "FIXED" THIS PROBLEM BEFORE THE THIRD INCIDENT THIS MORNING. THIS VEHICLE IS A HAZARD TO MY FAMILY AND TO THE PUBLIC AND CHRYSLER IS UNWILLING TO DO ANYTHING ABOUT IT. I WILL NEVER FEEL SAFE IN THIS VEHICLE AND I WANT THEM TO PAY ME TO TAKE IT OFF THE ROAD. THE GOVERNMENT ALSO NEEDS TO ISSUE ANOTHER RECALL.

WHEN DRIVING THIS VEHICLE IT CAN COMPLETELY STOP! NO ENGINE RUNNING, NO BRAKES, NO POWER STEERING, NO LIGHTS, NO EMERGENCY LIGHTS, YOU MUST COAST TO A STOP. THE KEY WILL NOT COME OUT THE GEAR SHIFT FREEZES ALSO. IF IT IS DARK YOU MUST JUMP OUT OF VEHICLE AND START WAVING AT ON COMING CARS, TO GO AROUND. IF IT DOES THIS AT A STOP IN AN INTERSECTION YOU MUST GET OUT AND WAIVE CARS AROUND. PEOPLE WANT TO CALL FOR SERVICE, BUT IF THEY CALL FOR SERVICE BY THE TIME THEY ARRIVE, IT MAY HAVE STARTED. THIS IS A WAIT AND SEE SITUATION! I CAN GO FOR A FEW DAYS, OR A FEW WEEKS, BUT IT ALWAYS HAPPENS AGAIN! I AM AFRAID FOR MY LIFE AND THE LIFE'S OF OTHERS ESPECIALLY AT NIGHT TIME DRIVING. I HAVE HAD IT TO THE DEALER NUMEROUS TIMES. THEY HAVE EVEN KEPT IT FOR THREE DAYS, AND CLAIM NOTHING IS RUN! THEY TELL ME THAT THEY HAVE RUN EVERY TEST IMMAGINABLE, BUT CAN,T FIND ANYTHING WRONG. THEY HAVE REPLACED THE BATTERY. I HAVE HAD ELECTRICAL CONNECTIONS CHECKED AND REPAIRED. I DEARLY LOVE THIS VAN, BUT NOT ENOUGH TO DIE IN IT! I HAVE READ OF HUNDREDS OF OWNERS OF THE SAME VEHICLE COMPLAINING OF THE SAME THING. MINE DID CUT OUT ON ME ON THE INTERSTATE AT 80 MPH, FORTUNATELY THE ROAD WAS STRAIGHT, AND HAD TO COAST TO A STOP, AND THEN YOU SIT AND WAIT UNTIL THE CAR DECIDES TO START AND RUN AGAIN! I AM READING WHERE PEOPLE ARE SPENDING THOUSANDS OF DOLLARS FIXING ONE THING THEN ANOTHER, YET THEY STILL HAVE A DEATH MOBILE! I AM NOT GOING TO STOP ON THIS ONE! I HEARD ABOUT THE KEY PROBLEM, BUT MY DEALER CLAIMS THEY FIXED THE KEY! I WAS ONLY GIVEN ONE KEY, AND I AM NOT GOING TO SPEND $150 ON A NEW KEY! I AM LUCKY TO MAKE THE PAYMENTS AS MY DEALER LAID ME AWAY ON INTEREST, AND I AM A 68 YEAR OLD DISABLED WIDOW TRYING TO SURVIVE ON SOCIAL SECURITY, AND I AM NOT READY TO DIE FOR CHRYSLER! CAN,T THE 100'S OF PEOPLE EXPERIENCING THE SAME PROBLEM DO A JOINT SUIT WITH CHRYSLER?

WHILE DRIVING DOWN A BUSY 5 LANE ROAD AROUND RUSH HOUR WITH MY THREE CHILDREN IN THE VEHICLE, THE TOWN AND COUNTRY LOST POWER. TWICE. THIS CAUSED ME TO HAVE TO AVOID OTHER CARS AND FIND A WAY TO RESTART THE VEHICLE TO ENSURE WE DID NOT CAUSE AN ACCIDENT. WHEN WE HAD THE VAN CHECKED OUT, IT WAS FOUND THAT WE HAD A FAULTY WIRELESS IGNITION MODULE (WIN MODULE). THIS PART WAS REPLACED IN MY MAKE AND MODEL VEHICLE UNDER A RECALL BY CHRYSLER, BUT WE WERE INFORMED THAT OUR VIN DID NOT MATCH THOSE MANUFACTURED IN THE TIME PERIOD ATTRIBUTED TO THE RECALL. WE ARE REQUESTING THAT CHRYSLER EXPAND THE RECALL OF THE WIN MODULE TO INCLUDE THE FULL MODEL YEAR. THIS WAS A VERY SCARY INCIDENT FOR MY FAMILY, AND WITH IT BEING AN IDENTIFIED PROBLEM ALREADY, I FIND IT HARD TO SWALLOW THAT WE WERE FORCED TO PAY TO REPLACE A PART CHRYSLER KNEW TO BE FAULTY.

CAR TURNS OFF COMPLETELY RANDOMLY AT A LOW SPEED WHILE DRIVING. TURNS BACK ON. ITS VERY DANGEROUS. IT HAS HAPPENED ON STREETS AS WHILE AS ON THE FREEWAY. NOT SAFE WHILE DRIVING, ESPECIALLY WITH CHILDREN IN THE CAR. I DID SOME RESEARCH AND THIS HAPPENS A LOT WITH THIS PARTICULAR VEHICLE. I HAVE TAKING IT INTO THE DEALERSHIP 3 OR 4 TIMES NOW. SOME PEOPLE SAY THAT THE EGR VALVE IS THE PROBLEM. I FEEL LIKE THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE IS INJURED OR KILLED IN ACCIDENT DUE TO THIS DEFECT.

PAYLESS AUTO SALES IN TACOMA, WASHINGTON SOLD THE VAN TO ME. CHRYSLER IN TACOMA ALSO BAKERSFIELD, CALIFORNIA FAILED TO REPAIR THE AIR BAGS, AND MOST OF THE REPAIRS THEY PERFORMED.

THIS VEHICLE EXPERIENCES INTERMITTENT ENGINE SHUT OFF WITH NO WARNING. THERE IS NO INDICATION ON THE DASHBOARD PRIOR TO THIS HAPPENING. THE VEHICLE IS ALWAYS IN MOTION AND IT SEEMS TO HAPPEN AT SLOWER SPEEDS. IT STARTS UP IMMEDIATELY AFTER THIS HAPPENS. THIS PROBLEM IS DESCRIBED IN SAFETY RECALL L25. I'VE CONTACTED CHRYSLER AND THEY TELL ME THAT MY VEHICLE IS NOT PART OF THE RECALL. I'VE HAD IT EXAMINED BY A DEALER AND THEY WERE NOT ABLE TO RECREATE THE PROBLEM. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST 6 MONTHS. MOST RECENTLY IT HAPPENED ON 3/13/2017 AND 3/12/2017. THE VEHICLE IS CURRENTLY IN THE DEALERSHIP'S SERVICE DEPARTMENT. MY WIFE AND DAUGHTER WILL NOT DRIVE THE VEHICLE DUE TO SAFETY CONCERNS.

TRANSMISSION FAILURE OF THE 62 TE TRANSMISSION. TRANSMISSION WOULD NOT SHIFT AND WENT INTO LIMP MODE WITH MULTIPLE SENSOR CODES THROWN. THIS OCCURRED WHILE DRIVING ON THE EXPRESS WAY, APPROXIMATELY TRAVELING AT 70MPH DURING RUSH HOUR. TRANSMISSION REQUIRED MULTIPLE HARD PART REPLACEMENT. AFTER REBUILD TRANSMISSION HAD HARD SHIFTING WENT INTO LIMP MODE AGAIN AFTER 3 DAYS FROM SHOP, AGAIN WHILE ON EXPRESS WAY. CODES P0792, P0732, P0735, P0721. TRANSMISSION REQUIRED ANOTHER REBUILD THIS TIME AFTER 1 DAY OUT OF THE SHOP TRANSMISSION EXPERIENCED HARD SHIFTING HOWEVER THIS TIME WOULD NOT UP SHIFT STAYED IN 1ST GEAR. TRANSMISSION FLUID IS AT THE PROPER LEVEL FOR THE TRANSMISSION FLUID TEMP PER MANUFACTURE. CODES P0792, P0732 AND P0735 IS PRESENT. REPLACED SENSORS AND CLEARED CODES REPLACED TRANS FLUID. TRANS WORKED WOULD WELL FOR 6 MILES WHILE ON A MAJOR STATE ROAD, THEN WHILE ACCELERATING FROM A STOP IT WOULD NOT UP SHIFT AGAIN AND THE SAME THREE CODES ARE PRESENT.

MY 2010 TOWN AND COUNTRY SHUT OFF WHILE DRIVING WITHOUT A WARNING IT ALMOST CAUSE ME AND MY KIDS TO BE IN A ACCIDENT THIS MORNING TAKING MY KIDS TO SCHOOL PLEASE SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM BEFORE SOMEONE GETS HURT OR WORSE

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 15 MPH, THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE RESTARTED AFTER ONE ATTEMPT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED EDR VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000. THE VIN WAS NOT AVAILABLE. UPDATED 05/03/17*LJ *AS

VAN KEPT STALLING WHILE DRIVING DOWN THE ROAD, ON THE HIGHWAY, AND WHILE TURNING, IT ALSO STALLED OUT ON ME 5 TIMES IN THE PARKING LOT WHILE PICKING UP MY SICK GRANDSON FROM SCHOOL, TOOK TO CHRYSLER DEALERSHIP TO HAVE IT CHECKED, NEEDED 2 O2 SENSORS REPLACED, STILL KEPT STALLING, TOLD ME IT NEEDS THE PCM REPLACED, WROTE TO MOLAR ABOUT THE ISSUE, GOT BLOWN OFF. I AM NOT THE ONLY PERSON WITH THIS PROBLEM, ON ONE WEBSITE THERE IS 49+ OTHER PEOPLE COMPLAINING ABOUT THE SAME ISSUE, VAN IS STILL AT DEALERSHIP WAITING FOR THE PART AND CANNOT GUARANTEE ME THAT WILL FIX THE PROBLEM.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE STATIONARY, THE SLIDING DOORS ON THE PASSENGER'S AND DRIVER'S SIDE OPENED AND CLOSED INDEPENDENTLY. IN ADDITION WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE WAS 90,000.

VEHICLE WILL TURN OFF WHILE DRIVING WITH NO WARNING. HAVE TO PLAY WITH IGNITION SWITCH TO GET VEHICLE TO START BACK UP. DEALER IS SAYING THERE ARE PRESENTLY. I FEEL THIS IS A SAFETY ISSUE AS VEHICLE IS MAINLY DYING ON TURNS.

FEBRUARY 2017: LATEST PROBLEM - STALLING UNEXPECTEDLY WHILE DRIVING AT LOW SPEED ON PARKWAY AND LOCAL ROADS WITH NO WARNING; CHECK ENGINE LIGHT CAME ON - DEALER REPLACED TWO O2 SENSORS AT A COST OF OVER $500, WHICH DID NOT FIX PROBLEM; TOOK FOR TEST DRIVE AND STALLING CONTINUED-RECEIVED CALL THAT TIPM NEEDED TO BE REPLACED AT A COST OF OVER $1,100 (SERVICE TECH SAID IT WAS A MANUFACTURER DEFECT BUT WAS NOT BEING COVERED BY CHRYSLER) - IF IT IS A DEFECT THEY ARE AWARE OF, SHOULDN'T IT BE COVERED?

HEADLIGHT STOP WORKING WHEN DRIVING AT NIGHT AND YOU CAN'T GET THEM TO TURN BACK ON. IT HAS HAPPENED 20 OR MORE TIME TO ME. IT HAS HAPPENED ALL READY ON VERY DARK ROADS IN THE COUNTRY, ON THE HIGHWAY OTHER TIMES, I WAS EVEN PULLED OVER FROM A POLICE OFFICER BEFORE TELLING ME TO PUT MY LIGHTS ON AND I SHOWED THEM THEY WERE ON BUT WEREN'T WORKING AGAIN. BUT WERE WORKING WHEN I LEFT MY HOUSE. THEN THE NEXT DAY THEY WILL WORK AGAIN WITH NO PROBLEM AND WORK FOR MONTHS THEN IT DOES IT AGAIN. YOU NEVER KNOW WHEN IT WILL HAPPEN, I'M AFRAID TO TAKE IT OUT WHEN IT'S DARK OUT. BUT IT'S MY ONLY CAR AND SOMETIMES I HAVE NO CHOICE BUT TO GO OUT AT NIGHT AND PRAY IT WON'T HAPPEN AGAIN, IT'S VERY DANGEROUS AND A SAFETY ISSUE, AND I HAVE SEEN A LOT OF COMPLAINTS FOR THE SAME THING WITH OTHER PEOPLE AS WELL SO IT'S NOT JUST MY VAN DOING THIS. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GET SERIOUSLY HURT OR DIES FROM THIS DEFECT AND THE COMPANY ENDS UP GETTING SUED FOR NOT FIXING THIS PROBLEM. IF IT WAS JUST MY VAN DOING IT THEN I WOULD THINK IT WAS JUST A FLUKE THING, BUT WHEN I HAVE READ IT HAS HAPPENED TO MANY OTHER OWNERS OF THE SAME KIND OF VAN THEN IT IS A DEFECT THAT NEEDS TO BE ADDRESSED AND FIXED BEFORE SOMETHING AWFUL HAPPENS TO SOMEONE. AND FROM WHAT I HAVE READ SOME PEOPLE SAID THEY WERE TOLD IT WAS SOMETHING TO DO WITH THE TIPM WHICH COSTS ABOUT $1200 OR SO TO FIX. SOME PEOPLE SAID THEY FIXED THAT AND IT STILL CONTINUED TO HAPPEN...I DON'T HAVE $1200 TO REPLACE THE TIPM AND THE PROBLEM STILL DOESN'T GET FIXED OR SOLVE THE PROBLEM...RIPOFF HAVING YOUR HEADLIGHTS STOP WORKING ON YOU ON A DARK ROAD AT NIGHT IS NOT SAFE AT ALL AND IS VERY DANGEROUS.

DRIVING ALONG AND ALL OF A SUDDEN THE CAR TURNED OFF, STEERING BECAME TIGHT, AND STEERING WHEEL LOCKED. AFTER CHECKING INTO THE SITUATION, THE IGNITION KEY WAS IN THE OFF POSITION, UPON TRYING TO RESTART THE ENGINE IT SAYS BAD KEY AND VEHICLE WOULD NOT START, WHEEL WOULDN'T TURN AND VEHICLE WAS DISABLED.

ENGINE SHUTS DOWN WHILE I AM DRIVING. THERE IS NO PATTERN TO WHEN IT SHUTS DOWN. THE STABILIZER LIGHT GOES ON, THEN POWER STEERING FAILS, BREAKS DO NOT RESPOND. THIS HAPPENS ALL THE TIME AND CHRYSLER CAN NOT FIX IT. I AM LOOKING FOR MORE INFORMATION ON THIS BUT CAN NOT FIND WHERE IN YOUR DATABASE TO LOOK PLEASE SEND A LINK.

ON SEVERAL OCCASIONS NOW, WHILE IN MOTION USUALLY UNDER 15 MPH AND SLIGHT DOWNGRADE, USUALLY WHEN COLD. ALTHOUGH IT DID HAPPEN ONCE AT 40 MPH AND ANOTHER TIME WHEN ENGINE WAS WARM. THE VEHICLE TOTALLY LOSSES POWER, ENGINE SHUTS OFF BUT THE TRACTION CONTROL LIGHT COMES ON. RADIO AND EVERYTHING ELSE CONTINUE TO WORK. PUT CAR IN NEUTRAL OR PARK AND RESTART. SEEMS OK AFTER THAT. IT HAS BEEN GETTING PROGRESSIVELY WORSE. FEEL IT VERY DANGEROUS. MY MECHANIC SAID THE VEHICLE HAS NO CODES SO HE DOESN'T KNOW WHAT IT IS.

BOUGHT THIS AS A USED VEHICLE FROM SAFEWAY CHEVROLET IN BURGAW NC. HAD 61,000 MILES. RANDOMLY THE HEADLIGHTS WILL NOT WORK, OR THEY COME ON THEN IMMEDIATELY GO OFF...EVEN IF YOU PULL THE LEVER TO MAKE HIGH BEAM COME ON, THEY COME ONE AND GO RIGHT BACK OFF WHILE THE LEVER IS STILL PULLED. NO OTHER LIGHTS SEEM TO BE AFFECTED HAPPENS DAY OR NIGHT. HAPPENS WHETHER THE SWITCH IS SET TO AUTOMATIC OR TO ON. HAVE TAKEN IT TO DEALER, SHOWS NO CODES..... HAVE TAKEN IT WHILE THE HEADLIGHTS WERE NOT WORKING.... UNABLE TO FIX.... THIS IS VERY DANGEROUS, AS IT HAPPENS SUDDENLY AT NIGHT. HAD IT NOT BEEN FOR THE VEHICLE HAVING FOG LIGHTS, IT COULD HAVE RESULTED IN A CRASH, OR WORSE......

WHILE DRIVING THE CAR RANDOMLY SHUTS OFF. THE ESP LIGHT COMES ON, I LOOSE MOST STEERING AND BRAKE FUNCTION. LIKELY DO TO THE LOSS OF POWER. THE CHRYSLER DEALER CAN NOT FIND THE CAUSE. SO FAR, THIS HAS HAPPENED AT LOW SPEEDS (25MPH) AND ON CITY STREETS. THIS IS A NEW PROBLEM THAT STARTED AROUND 1/15/2017

ON 1/24/17 DRIVING AT ABOUT 25 MILES PER HOUR AND COMING TO A STOP, THE TRACTION CONTROL LIGHT CAME ON EVEN THOUGHT IT WAS NOT RAINING, SNOWING, OR ICING. I THEN NOTICED THE POWER STEERING AND POWER BRAKES WERE NOT WORKING. I REALIZED THE ENGINE HAD SHUT DOWN. I COASTED TO A STOP ON THE OTHER SIDE OF THE ROAD AND LUCKILY THERE WERE NO CARS COMING THE OPPOSITE DIRECTION. IT STARTED RIGHT BACK UP AND DROVE DIRECTLY TO THE DEALERSHIP. THEY LOOKED AT IT AND SAID THEY THOUGHT IT WAS A NEW BATTERY ISSUE CAUSING AN ISSUE WITH THE COMPUTER. A MECHANIC LOOKED AT EVERYTHING AND COULD FIND NO ISSUES. NO CODES CAME BACK ON THE DIAGNOSTIC. THE MECHANIC RESET THE COMPUTER AND SAID IT WAS FIXED. ON 1/26/17 THE SAME THING HAPPENED. DRIVING AT ABOUT 25 MPG AND COMING TO A STOP LIGHT THE ENGINE AGAIN SHUT OFF AND I LOST POWER STEERING AND BRAKES. I TURNED THE KEY AND IT STARTED UP AGAIN. I DROVE HOME AND CALLED CHRYSLER. THE REP SAID NOT ENOUGH COMPLAINTS HAD BEEN ISSUED TO WARRANT A RECALL. THIS IS A SEVERE SAFETY CONCERN WITH THE CAR SHUTTING OFF WHILE DRIVING. THE SAFETY OF MY CHILDREN AND MY HUSBAND ARE AT RISK WHEN DRIVING THIS VEHICLE. THE VAN HAS JUST OVER 85,000 MILES. *TR

VEHICLE STALLS AT DIFFERENT TIMES AND UNDER DIFFERENT CONDITIONS. DEALER COULD NOT TROUBLESHOOT OR REPAIR THE ISSUE. VAN WILL STALL DRIVING AT LOW SPEED (20-30MPH) AND OCCASIONALLY AT HIGHER SPEEDS (40-50MPH). VEHICLE COMPLETELY SHUTS OFF AND HAS NO POWER. EXTREMELY DANGEROUS TO DRIVE.

THE ENGINE TURNS OFF WHILE THE CAR IS GOING DOWN THE STREET.

FOR THE LAST 4 MONTHS OUR 2010 CHRYSLER TOWN AND COUNTRY MINIVAN, AN OTHERWISE RELIABLE VEHICLE, HAS BEEN STALLING WHILE DRIVING. THE FAILURE IS EXTREMELY PREDICTABLE AND OCCURS UNDER THE FOLLOWING CIRCUMSTANCES. AFTER A COLD START WHILE VEHICLE IS STILL WARMING UP. IN A COAST DOWN SITUATION, LIKE STOPPING FOR A TRAFFIC LIGHT, OR SLOWING FOR A TURN. SEEMS TO BE WORSE IN WET ENVIRONMENTS. WHAT HAPPENS DURING FAILURE: THE TRACTION CONTROL LIGHT GOES ON. THE VAN COMPLETELY SHUTS DOWN. YOU NEED TO PUT IT IN NEUTRAL AND RESTART. SINCE THIS VEHICLE IS STALLING ON THE ROAD WHILE IN MOTION, IN MANY INSTANCES IT LEADS NO NEAR COLLISION SITUATIONS. SINCE THE POWER STEERING AND BREAKING GO OFF ITS HARD TO CORRAL. EVEN WHEN YOU EXPECT THE FAILURE AND ARE READY TO DROP IT IN NEUTRAL, IT CAUSES YOU TO MANIPULATE THE VEHICLE RATHER THAN KEEP YOUR EYES ON THE ROAD. I MIGHT BE ABLE TO CAPTURE THIS ON VIDEO IF THAT WOULD BE HELPFUL. I HAVE SERVICED THIS VAN ACCORDING TO THE MANUFACTURERS INSTRUCTIONS. *TR

IGNITION SWITCH REGULARLY TURNS OFF WHEN HITTING BUMPS ON THE ROAD, CAUSING A COMPLETE LOSS OF ENGINE, POWER STEERING, AND BRAKES. THIS HAS HAPPENED ON SEVERAL INTERSTATES.

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. ON MULTIPLE OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY STALL. AFTER RESTARTING THE ENGINE, THE VEHICLE WOULD OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO LANDMARK CHRYSLER (6850 MOUNT ZION BLVD, MORROW, GA), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.

OVER THE PAST TWO MONTHS THE VEHICLE HAS, DURING OPERATION SHUT ITSELF DOWN10-15 TIMES. RESULTING IN LOSS OF STEERING AND BRAKING.

I BOUGHT THIS AUTO WITH 21954 MLES ON IT MAY 2013 AND THE REAR BRAKES HAD JUST BE REPLACED. NOW IN DEC 2016 WITH 80000 MILES I HAVE TO REPLACE THE ROTARS AND BRAKE PADS AGAIN WHEN THEY STARTED MAKING A NOISE. REAR BRAKES SHOULD LAST A LOT LONGER THAN THIS

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN PARK ON AN INCLINE, THE DRIVER REACHED IN TO RETRIEVE HER PURSE AND THE VEHICLE STARTED TO ROLL BACKWARDS. AS THE DRIVER ATTEMPTED TO STOP THE VEHICLE, THE DOOR KNOCKED HER DOWN. THE VEHICLE ROLLED TO A FLAT GROUND AND STOPPED, WITHOUT CRASHING INTO ANYTHING. THE VEHICLE WAS NOT DAMAGED BUT THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 41,903.

WHILE DRIVING THE VEHICLE, ALWAYS UNDER 40MPH, THE TRACTION CONTROL LIGHT COMES ON, I LOSE POWER STEERING, THE ENGINE SHUTS DOWN, ALL LIGHTS AND RADIO IS DOWN. SO FAR I HAVE BEEN ABLE TO PUT IT IN NEUTRAL AND RESTART. THIS MORNING I HIT A CURB GOING AROUND THE ROUND ABOUT TAKING MY KIDS TO SCHOOL. THIS HAS BEEN GOING ON OVER A YEAR. IT DOESN'T MATTER IF ITS COLD OR HOT, RAINING OR SUNNY. IT WILL GO A MONTH WITH NOTHING AND THEN IN ONE DAY IT WILL DIE 6 TIMES. WE HAVE BEEN TO PRIVATE MECHANICS WE HAVE BEEN TO TWO DIFFERENT CHRYSLER DEALERS AND THEY HAVE CHECKED THE ERG VALVE AND THE KEY FOB, THE IGNITION SWITCH, THEY HAVE CHECK THE BATTERY, RAN DOWN ALL THE ELECTRICAL STUFF, THEY HAD IT FOR 2 DAYS LAST WEEK AND COULDN'T FIGURE IT OUT. IT'S DIED ON MY 4 TIMES THIS WEEK. I HAVE FOUR KIDS AND I'M ALWAYS IN THE VAN AND NOW I'M SCARED TO DRIVE IT! WE CHECKED THE VIN AND THERE IS NO RECALL AS WE ALREADY DID THE VENT WINDOW. BUT THE RECALLS THAT ARE LISTED DESCRIBE EXACTLY WHAT IS HAPPENING. SO CHRYSLER KNOWS AND DOESN'T CARE! YOU CANNOT JUST RECALL CERTAIN BATCHES WHEN THERE ARE CLEARLY OTHER VEHICLES DOING THE SAME PROBLEM. WHAT IS CHRYSLER PREPARED TO DO FOR A FAMILY WHEN THEY ARE SERIOUSLY INJURED IN AN ACCIDENT BECAUSE OF THEIR VAN! CAN'T TRADE IT IN. DON'T HAVE THE MONEY TO TAKE THE LOSS, WTF ARE CONSUMERS SUPPOSED TO DO WITH THESE VANS. WE ARE THE ORIGINAL OWNERS OF THE 2010 T&C, I LOVE THIS VAN BUT IT SCARES ME TO DEATH! I JUST WANT IT FIXED! I MEAN I LOVE ROLLER COASTERS TOO BUT IF ONE KEPT GOING OFF THE TRACKS I'M NOT [XXX] SURE I WOULDN'T RIDE IT OR PUT MY FAMILY ON IT. PLEASE CHRYSLER FIX THESE CARS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING ALONG, THE VEHICLE SHUTS OFF. THE KEY IS IN THE STILL IGNITION, AND I AM ABLE TO PUT THE VEHICLE IN THE NEUTRAL POSITION AND RESTART THE VEHICLE. BETWEEN MY WIFE AND THIS EVENT HAS OCCURRED AT LEAST EIGHT TIMES SINCE THE VEHICLE WAS PURCHASED. IN EACH CASE THE VEHICLE WAS IN MOTION, AND THE SHUTOFF HAS OCCURRED ON CITY STREETS AS WELL AS THE HIGHWAY. MY 1ST OCCURRENCE HAPPENED WHILE I WAS TURNING RIGHT. I BELIEVE THAT THE WIRELESS IGNITION NODE(WIN) MODULE IS THE CAUSE OF THE SHUTOFFS BUT IT MAY BE CAUSED BY A PROBLEM WITH THE FUEL SYSTEM. REGARDLESS OF THE CAUSE, THE ENGINE SHUTTING DOWN WHILE MOVING IS A SAFETY ISSUE AND DANGEROUS. THE APPROPRIATE RECALLS ARE: L02, L25 AND R03. *TR