2012 Dodge Challenger Complaint Log

TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. AFTER DRIVING THE VEHICLE AND TURNING OFF THE ENGINE, THE BATTERY DRAINED AND THE VEHICLE COULD NOT BE RESTARTED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (COLERAIN DODGE, 8700 COLERAIN AVE, CINCINNATI, OH) AND THE MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.

DRIVING, ON A CITY STREET WHEN GOING TO MAKE A TURN ONTO HIGHWAY. WHEN I ATTEMPTED TO CHANGE GEARS, THE SHIFTER HANDLE BRACKET BROKE AWAY FROM TRANSMISSION AND SHIFTER HANDLE FELL TO THE SIDE. THIS IS A 6 SPEED MANUAL TRANSMISSION.

REPLACE HYDRAULIC POWER STEERING PUMP AFTER THE STORM NOW MY CAR IS HARD TO TURN IT IS BAD IN PARKING LOTS. I HAVE TO USE TWO HANDS AND I'M A GUY

TAKATA RECALL. ON MY 2012 DODGE CHALLENGER SRT8 MODEL WITH THE AUTOMATIC 6.4L V8 ENGINE THE ALTERNATOR JUST RANDOMLY SHORT CIRCUITED WHILE I WAS DRIVING. LUCKILY I WAS DRIVING VERY SLOWLY AT THAT MOMEMT WHEN IT INICIALLY OCCURRED. I WAS ON A RESIDENCIAL STREET THEN THE VEHICLE JUST COMPLETELY SHUT DOWN. THE DASHBOARD LIGHTS ALL STARTED TO FLASH ASWELL AS THE STEREO MONITOR WAS FLASHING VERY AKWARDLY. THE VEHICLE NO LONGER TURNED ON & HAD TO BE MANUALLY PLACED INTO NEUTRAL TO BE PUSHED HOME. THE VEHICLE WILL NOT START EVEN WITH A JUMP. IF THE BATTERY GETS CHARGED UP INDEPENDENTLY DISCONNECTED FROM THE VEHICLE IT WILL ONLY GIVE IT ENOUGH POWER TO START UP FOR JUST A MOMENT. IT HAS BE DETERMINED BY THE DELEARSHIP THAT IT IS THE ALTERNATOR. I CAME ACROSS A PUBLIC FORUM THAT SOME DODGE CHALLENGER MODELS FROM YEARS 2011 TO 2014 HAVE HAD THE ALTERNATOR RECALLED, BUT THIS VIN HAS NOT BEEN ASSOCIATED WITH THAT RECALL. I HAVE A STRONG FEELING THAT IT SHOULD BE. ESPECIALLY SINCE THIS HAPPENED JUST AS DESCRIBED FOR THE MODELS THAT HAVE HAD THIS RECALL. ALTERNATOR WITHOUT WARNING HAS FAILED ON THE VEHICLE.

MY DRIVER SIDE WINDOW IS GOING UP IN DOWN ON ITS OWN CAUSES MY BATTERY TO BE DEAD, I FEEL THIS IS A DEFECT IN THE CAR THAT I SHOULD NOT HAVE TO PAY FOR. I SEE THAT IT IS A PROBLEM WITH A LOT OF DODGES. DODGES ARE GOING TO LOSE A LOT OF CUSTOMERS IF NOT

I WAS DRIVING ON THE FREWAY AND MY CHALLENGER LOST POWER AND SMELLED LIKE SOMETHING WAS BURNING AND MY STEERING WHEEL LOCKED UP I HAD TO HAVE IT TOWED 15 MILES BACK TO MY APARTMENT AND NOW ITS JUST SITTING I CHECKED FOR RECALLS AND LOW AND BEHOLD THERE IS A RECALL FOR AN ALTERNATOR AND DIODS RECALL NUMBER T-36 SO I CALLED TO DODGE DEALERS AND ONCE AGAIN THEY ARE GIVING ME THE RUN AROUND STEVENS CREEK DODGE SAID A MONTH AND A HALF REDICULOUSE AND FREMONT DODGE GIVES TWO MONTHS UNTIL THEY CAN REPLACE IT DODGE SERVICE MANAGER SAID THEY ONLY GET A FEW PARTS TO WORK WITH I HIGHLY DOUBT THAT I RECENTLY GOT MY PASSENGER SIDE AIRBAG DONE AND THEY BROKE THE PART IM NOT EVEN SURE IF IT IS ACTUALLY WORKING HUGE SAFETY HAZARD I NEED MY VEHICLE REPAIRED ASAP SOMEONE NEEDS TO CONTACT ME ASAP I ALSO HAD TO USE UP MY TOWING MILES FROM MY INSURANCE COMPANY IM REQUESTING A REMBERSMANT FOR THAT AND IF THEY CAN REPAIR A SERIOUSE ISSUE WITH MY DODGE IN A TIMELY MANNER THEY NEED TO SUPPLY A LOANER SO I CN GET TO WORK AND IF I CANT GET ANY RESULTS ON THIS ISSUE I WILL SEEK LEGAL ADVICE THIS IS A VERY SERIOUS ISSUE I WAS ALMOST IN A SERIOUS ACCIDENT BECAUSE OF IT I COULD NOT TURN MY WHEEL AS THE VEHICLE SHUT DOWN I HAVE IT ALL ON MY DASHCAM I WILL BE EXPECTING A CALL OR EMAIL ON THIS ASAP

WINDOW KEEPS OPENING/CLOSING. THE "SMARTGLASS" FEATURE, DROPPING DOWN ABOUT A HALF CENTIMETER AND RESETTING ITSELF EVERY TWELVE SECONDS WHEN THE CAR IS PARKED AND TURNED OFF CAUSING IT TO DRAIN THE BATTERY. WE CHARGE THE BATTERY AND IT STARTS BUT WHEN YOU STOP FOR ANY LENGTH OF TIME IT DRAINS THE BATTERY AND THEN WE ARE STRANDED!!!!! THIS IS NOT OK. THIS IS A KNOWN ISSUE YOU CAN RESEARCH MANY PEOPLE HAVE EXPERIENCED IT. THERE WAS RECALL FOR 2011 FOR THIS ISSUE AND THEY MADE IT AGAIN IN THE 2012?!?!? AND NO RECALL FOR 2012? THIS IS NOT AN ERROR OF MINE AND I SHOULDN'T HAVE TO PAY OUT OF POCKET FOR IT. THERE NEEDS TO BE A RECALL FOR THIS.

DEALER IS TELLING ME THAT THE DEFECTIVE DRIVER SIDE AIRBAG HARNESS IS NOT RECALLED ONLY PASSENGER SIDE? AIRBAG HARNESS WAS DIAGNOSED DEFECTIVE AND IDIOT LIGHT IS ON. BECAUSE THIS IS RT MODEL IT IS OMITTED FROM RECALL??? PLEASE ADD RT MODEL TO RECALL! THANK YOU.

THE PASSENGER SIDE WINDOW WOULD GO UP AND DOWN WHILE THE CAR WAS OFF.

PULLING OUT OF MY DRIVEWAY, STEERING BECAME VERY TIGHT TURNING TO THE LEFT,WITH A SOUND OF RUBBER ON RUBBER IN THE FRONT END AND STEERING COLUMN. WHEN CAR WAS STRAIGHT AND ACCELERATING FORWARD THE STEERING BECAME NORMAL. PROGRESSIVELY, THE STEERING UPON SLOWING DOWN AND TURNING CORNERS WAS STILL TO THE RIGHT AND LESS STIFF TO THE LEFT. MY CAR HAS THE ELECTRONIC HYDRAULIC POWER STEERING SYSTEM. I WAS TOLD THAT I NEEDED A NEW PS PUMP AT A COST OF $1,434 FOR THE PART ALONE.

PASSENGER SIDE WINDOW GOES UP AND DOWN ABOUT EVERY 10-12 SECONDS WHEN CAR POWER IS OFF AND NO ONE IN CAR. DRAINS BATTERY OVERNIGHT

FUSE CONTINUES TO BLOW FOR BRAKE LIGHTS. WHENEVER THE FUSE IS REPLACED AND INSERTED, THE FUSE IS THEN BLOWN.

WHILE PARKED AND THE CAR WAS TURNED OFF, I NOTICED THAT THE DRIVER SIDE WINDOW WOULD GO UP AND DOWN OVER AND OVER AND LATER ON KILL THE BATTERY. THIS HAS BEEN A COMPLAINT AND ISSUE FOR SEVERAL DODGE CHALLENGERS EVEN FROM 2011. SOME INDIVIDUALS HAVE TO LEAVE THEIR WINDOW DOWN JUST TO AVOID THIS ISSUE. I HAVE READ THAT IT IS SMART WINDOW MOTOR ISSUE WITH THE WIRING. THIS IS NOT NORMAL WEAR AND TEAR AND ENCOURAGES THEFT AND ISSUES WITH STARTING UP MY VEHICLE.

WINDOWS GOING UP AND DOWN ABOUT 1/8 INCH AS IF THE DOOR IS BEING OPENED AND CLOSED , ITS CAUSING THE BATTERY TO DIE AND FAIL. I READ UP ON THIS AND UNFOURTUNATELY A DODGE OWNERS ARE HAVING THE SAME ISSUE. SOMEONE SEEMS TO THINKS ITS THE LATCH WHICH HAS BEEN A PROBLEM SOLVER FOR MOST CUSTOMERS . THERE SHOULD BE A RECALL IN PLACE FOR BOTH 2011AND 2012 DODGE OWNERS FOR WINDOW LATCH DEFECT

TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER SIDE SMART GLASS DOOR LATCH MALFUNCTIONED. ALSO, THE DRIVER SIDE WINDOW INDEPENDENTLY CONTINUED TO GO UP AND DOWN WITHOUT WARNING WHILE DRIVING. THE DEALER (BENSON CHRYSLER DODGE JEEP RAM, 400 W WADE HAMPTON BLVD, GREER, SC 29650, (864) 877-0161) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE FAILURE WAS NOT PART OF THE WARRANTY. THE FAILURE MILEAGE WAS 60,000.

THE CAR'S SMART GLASS ON THE DRIVER'S SIDE BEGAN TO OPEN/CLOSE BY ITSELF EVERY FEW SECONDS. WE CALLED THE DEALERSHIP AND SCHEDULED AN APPOINTMENT FOR 1 WEEK LATER AS WE WERE GOING ON VACATION. THE CAR WAS STORED IN THE GARAGE AND THE WINDOW ROLLED DOWN SLIGHTLY WHILE WE WERE GONE TO KEEP THE BATTERY FROM DYING. WE CAME HOME AND THE BATTERY WAS COMPLETELY DEAD. TOOK THE CAR TO THE DEALERSHIP AND IN A FEW HOURS, THE BATTERY DIED AGAIN AND WE HAD TO REPLACE A $200 5 MONTH OLD BATTERY BEFORE THEY COULD EVEN DIAGNOSE THE ISSUE. THIS SAME PROBLEM HAS BEEN NOTED MULTIPLE TIMES AND IS CSN M24 THAT WAS RELEASED IN OCTOBER 2012, YET THE MANUFACTURER REFUSES TO ISSUE ANYTHING OTHER THAN A TSB ON 2011 AND NOTHING ON 2012 MODELS. THIS PART IS FAULTY AND HAS BEEN NOTED BY MANY OWNERS. THIS ISSUE NEEDS TO BE ADDRESSED AS A FAULTY PART RECALL BECAUSE NOT ONLY DOES IT EFFECT THE DOOR, BUT IT DRAINS THE BATTERY AND CAUSES THE CAR TO BE INOPERABLE. DODGE/CHRYSLER IS NOT ASSISTING AS THE CSN M24 ONLY COVERS 2011 MODELS.

TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. ON SEVERAL OCCASIONS WHILE THE VEHICLE WAS TURNED OFF, THE FRONT DRIVER'S WINDOW INDEPENDENTLY ROLLED UP AND DOWN. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS STARTED. THE FAILURE CAUSED THE BATTERY TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO ROCKIE WILLIAMS' PREMIER DODGE CHRYSLER JEEP RAM (600 PLEASANT GROVE RD, MT JULIET, TN 37122, (615) 288-8525) WHERE IT WAS DIAGNOSED THAT THE DOOR MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

DOOR LATCH DEFECT CAUSES WINDOWS TO CONTINUALLY ROLL UP AND DOWN AFTER CAR IS SHUT OFF THUS CAUSING BATTERY TO DIE OVERNIGHT. THIS IS NOT ALLEVIATED BY LEAVING WINDOW SLIGHTLY ROLLED DOWN OVERNIGHT. APPARENTLY 2011 CHALLENGERS HAVE BEEN RECALLED, BUT NOT 2012.

TOTALLY INTEGRATED POWER CONTROL MODULE - CAR WOULD RANDOMLY NOT START OVER THE LAST 2 YEARS WHILE BEING IN ON OFF POSITION. THE CAR WOULD BE TURNED OFF AND I WOULD GET IN TO START IT, THE CAR CRANKS BUT DOES NOT START. IT JUST GETS STUCK. I WOULD HAVE TO SIT AND WAIT, KEEP TRYING TO START THE CAR WITH THE FOB AND WITH THE KEY INSERTED UNTIL IT FINALLY STARTS AGAIN. NO PATTERN OR ANYTHING, CAR JUST LEAVES ME STARANDED AFTER TWO YEARS OF NOT HAVING A RELIABLE CAR, I WAS TOLD I NEEDED TO REPLACE IT FOR $1000.00 - I ONLY HAVE 38K MILES AND HAVE TO REPLACE THIS IN MY CAR. THIS IS A KNOWN ISSUE WITH THESE CARS AND SHOULD BE RECALLED, I SHOULD NOT HAVE TO PAY FOR BAD QUALITY.

FUEL LEAK: AUXILIARY FUEL PUMP LEAKS WHEN OVER 14 GALLONS IN TANK. CAUSING FIRE TO ROAD, NOT VEHICLE. 62,000 MI WHEN LEAK WAS IDENTIFIED. *DT CONSUMER STATED SAW CRACKS IN THE FIBERGLASS, A TIRE BLOWOUT, WIRE WAS EXPOSED. UPDATED 12/6/18*JB

TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. WHILE DRIVING AND WHEN THE VEHICLE WAS TURNED OFF, THE FRONT PASSENGER SIDE WINDOW WENT UP AND DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,900.

TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT STATED THAT HE STARTED THE ENGINE, IMMEDIATELY EXITED THE VEHICLE, AND CLOSED THE DRIVER'S DOOR. WHILE THE DOOR WAS CLOSING, THE SIDE CURTAIN AIR BAGS AND DRIVER'S SEAT AIR BAG ERRONEOUSLY DEPLOYED. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED IN 2013 FOR THE SAME FAILURE (NHTSA CAMPAIGN NUMBER: 13V118000 (AIR BAGS)). THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT STATED THAT THE DOOR LATCH ASSEMBLIES FOR BOTH DOORS BEGAN TO FAIL. THE VEHICLE WAS TAKEN TO I-5 CHRYSLER JEEP DODGE RAM FIAT (1560 NW STATE AVE, CHEHALIS, WA 98532) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH ASSEMBLY FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 48,699.

PASSENGER SEAT BELT KEEPS LOCKING UP WHEN DRIVING HAVE TO UNCLIP IT TO RELEASE

THE SMART GLASS SWITCH ISSUE THAT WAS A PROBLEM FOR THE 2011 YEAR IS THE SAME ISSUE THAT IS OCCURRING IN THE 2012 YEAR AS WELL. THIS ISSUE IS CAUSING THE BATTERY TO DRAIN CONTINUOUSLY.

HAVING ISSUES WITH "HEAT STAKES" IN WINDOWS CAUSING THE SMART GLASS SWITCH TO ACTIVATE WHILE VEHICLE IS OFF AND DRAINING THE BATTERY CAUSING FOR A JUMP EVERY MORNING. THERE WAS A RECALL FOR THE 2011 CHALLENGER (M24) FOR THE SAME EXACT ISSUE.

THIS IS IN REGARD TO THE DODGE T36 ALTERNATOR RECALL. AFTER THE RECALL WAS ANNOUNCED, MY CAR WAS AFFECTED. I WANT TO ADD ANOTHER REPORT. IN MID 2017, A HIGHER PITCH NOISE WAS COMING FROM THE ENGINE. 2 TO 3 MONTHS LATER, I TOOK THE CAR TO MY DEALER WHO AFFIRMED THE NOISE WAS THE SOUND OF THE ALTERNATOR CHARGING. THE RECALL REPLACEMENT PART WAS NOT AVAILABLE. AS LONG AS I WAS OPERATIONAL, THE ADVICE WAS TO WAIT. 2 MONTHS AFTER THE DEALER VISIT, WHILE DRIVING ONE MORNING, MY ALTERNATOR FAILED, THE BATTERY WAS DEAD, AND MY ENGINE DIED. WHEN I LEFT OUT THAT MORNING, A COUPLE OF THE IDIOT LIGHTS CAME ON WHICH WAS WEIRD. THEN 15 MINUTES LATER, WHILE IN TRAFFIC ON A BUSY ROAD, THE RADIO WAS GLITCHING, MANY OF THE WARNING LIGHTS CAME ON, POWER STEERING WENT OUT. I WAS ABLE TO MOVE OVER TO THE RIGHT LANE, THOUGH NEARLY SIDESWIPING ANOTHER VEHICLE IN THE PROCESS. THE ENGINE THEN JUST CEASED. I WAS ABLE TO COAST TO A STOP IN A SAFE SPOT. NO POWER WHATSOEVER. CAR TOWED TO DEALER. DEALER CLAIMED BATTERY, WHICH WAS THE ORIGINAL, DID NOT DIE AS A RESULT OF THE ALTERNATOR FAILURE. TO ME, THE TIMING SAYS OTHERWISE. IF THE BATTERY WAS ON ITS WAY OUT, THIS SURE FINISHED IT OFF. DEALER INSTALLED A NEW BATTERY AND A REPLACEMENT ALTERNATOR - BUT THIS WAS THE EXISTING NON-REPLACEMENT ALTERNATOR STOCK. ONCE THE RECALL REPLACEMENT PART BECOMES AVAILABLE, WHENEVER THAT WILL BE, I WILL NEED TO TAKE THE CAR IN AGAIN TO HAVE THAT PUT IN IF IT'S A REPLACEMENT PART TO THE ALTERNATOR. OTHERWISE, IF IT'S A WHOLE ALTERNATOR UNIT, THEN THEY WILL SWAP OUT THE EXISTING STOCK NEW ONE I RECEIVED. DEALER/MFR DID NOT COVER THE COST OF THE NEW BATTERY. THEY DID REPLACE THE ALTERNATOR AT NO COST.

FIRE: ON DECEMBER 27, 2017 MY CAR WAS IDLING OUTSIDE MY SISTERS HOUSE WHEN SMOKE BEGAN COMING FROM THE TRUNK, WE RAN AND GRABBED A FIRE EXTINGUISHER AND FOUND THE BATTERY AND WIRING HARNESS BURNT. SINCE THEN I HAVE BEEN WORKING WITH MY INSURANCE COMPANY AND HENDRICKS HOVER DODGE TO GET IT REPAIRED. FIRST THEY COULDN'T FIND MY CAR FOR A BOUT A WEEK, THEN THEY TOLD ME IT WOULD BE DON'T THIS FRIDAY AND SINCE THEN I HAVE RECEIVER 2 SALES CALLS TRYING TO GET ME TO TRADE IN MY 2012 DODGE. WHY DID THIS HAPPEN AND WHY HAS IT BEEN AT HENDRICKS SINCE JANUARY 22 AND STILL NOT FIXED.

TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED AND SHUT OFF. IN ADDITION, THE BATTERY, TRANSMISSION, AND ANOTHER UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED AFTER A FEW MINUTES. THE CONTACT ALSO HEARD CLICKING NOISES WHEN THE VEHICLE WAS STARTED. ALSO, THE DRIVER'S SIDE WINDOW DID NOT ROLL BACK UP IN THE RAIN. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT CALLED LANDMARK CHRYSLER DODGE JEEP RAM OF MORROW AT 770-968-4900 (LOCATED AT 6850 MOUNT ZION BLVD, MORROW, GA 30260) AND WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.

TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. WHILE THE VEHICLE WAS PARKED, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO WARNING INDICATORS ILLUMINATED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO STEVE LANDERS CHRYSLER DODGE JEEP RAM (401 COLONEL GLENN PLAZA LOOP, LITTLE ROCK, AR 72210 (501) 374-4848), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS STILL AWAITING INSPECTION AT THE DEALER. THE MANUFACTURER STATED THAT THEY WERE ALLOWED 4-6 WEEKS TO PROCESS THE CLAIM AND HAVE AN ENGINEER DIAGNOSE THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 90,000.

TAKATA RECALL HAVE RECEIVED NOTICE THAT MY CAR HAS DEFECT AIR BAG INFLATORS.HAVE CALLED MY DEALER 2 TIMES AN SAY THAT THE MAKER HAS NOT PUT ANY INFOR FOR THEM TO FIX..HOW DO I MAKE MAKERS DO THIS SO THEY CAN FIX MY CAR

I WAS DRIVING THE SPEED LIMIT (45MPH) WHEN THE WHOLE PEDAL JUST SNAPPED. UPON SNAPPING THE ACCELERATOR HUNG UP. CAUSING ME TO LOSE CONTROL AND GO DOWN AN EMBANKMENT AND DAMAGING THE WHOLE CAR .

TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE STALLED AND LOST POWER. THE CONTACT MENTIONED THAT THE STEERING WHEEL TIGHTENED AND BECAME DIFFICULT TO MANEUVER. IN ADDITION, THE ABS, TRACTION CONTROL, AND BRAKE LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO CUTTER CHRYSLER JEEP DODGE OF PEARL CITY (905 KAMEHAMEHA HWY, PEARL CITY, HI 96782 (808) 564-9640) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER STATED THAT THE CONTACT WOULD PAY TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE NOTIFICATION AUGUST OF 2017. THE DEALER (GREENBRIER MOTOR COMPANY, 9841 SENECA TRAIL, LEWISBURG,WV, 24901) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

REFERENCE: T36 RECALL INCIDENT: ON 22 AUGUST 2017 MY VEHICLE SHUT DOWN DURING OPERATION, THE AC BEGAN PUSHING WARM AIR, AND THE ELECTRICAL SYSTEM EXPERIENCED A COMPLETE FAILURE. THE ALTERNATOR WAS SMOKING, AND I CALLED A TOW TRUCK TO BRING MY VEHICLE TO MY RESIDENT DEALER (OURISMAN DODGE OF ALXANDRIA, VA). THE DEALER REQUESTED $1100 FOR REPAIRS, AND I TOOK THE OPPORTUNITY TO CONDUCT RESEARCH, WHERE I LEARNED OF THE PENDING T36 RECALL, AND OTHER CUSTOMER COMPLAINTS. CUSTOMER SERVICE 1: I CONTACTED CHRYSLER CUSTOMER SERVICE ON 23 AUGUST, AND INFORMED THEM OF THE PENDING T36 RECALL. THEY DESCRIBED THAT THEY HAD NO AWARENESS OF SUCH A RECALL. I CALLED AGAIN ON 24 AUGUST AT 1:00 AM EST WHEN I REALIZED MY VIN NOW REFLECTED THE T36 RECALL. THE CUSTOMER SERVICE REPRESENTATIVE INFORMED ME THAT I WOULD INCUR NO COSTS, AND PROVIDED ME WITH A REFERENCE NUMBER IS CASE THERE WERE ANY ISSUES (32257716). CUSTOMER SERVICE 2: I WAS INFORMED ON THE MORNING OF 24 AUGUST BY THE DEALER THAT I WOULD HAVE TO PAY THE REPAIR COSTS BECAUSE THE T36 RECALL PARTS WERE NOT MANUFACTURED, AND WERE NOT EXPECTED TO ARRIVE UNTIL OCTOBER. I CALLED CUSTOMER SERVICE, AND WAS TOLD I WOULD HAVE TO PAY THE REPAIR COSTS FOR A FAULTY ALTERNATOR, WOULD HAVE TO REQUEST A REIMBURSEMENT, AND WOULD THEN NEED TO WAIT FOR THE RECALL. WHEN I INSISTED ON AN EXPLANATION, I WAS EVENTUALLY TOLD THAT DODGE WANTED TO RESERVE THE RIGHT TO REFUSE A REIMBURSEMENT. WHEN I CLARIFIED, AND EXPLAINED SHE WAS DESCRIBING A LOOPHOLE, SHE CONFIRMED. SHE REFUSED TO LET ME TALK TO HER SUPERVISOR, TO PROVIDE A SUMMARY OF THE DISCUSSION LIKE THE PREVIOUS SERVICE REP HAD, AND MADE MANY OTHER FALSE CLAIMS AS TO HER ABILITY TO DOCUMENT THE MATTER. CLEARLY, MOST ALARMING, IS DODGE/CHRYSLER'S ADMITTANCE THAT THEY ARE TRYING TO AVOID REIMBURSEMENT FEES. PLEASE CONTACT ME FOR ADDITIONAL INFORMATION INTO THE EXPERIENCE.

TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE CONTACT HEARD AN ABNORMAL NOISE FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE OF MCKINNEY (700 S CENTRAL EXPY, MCKINNEY, TX 75070) WHERE THE CONTACT WAS ADVISED THAT HE WOULD HAVE TO PAY OUT OF POCKET FOR THE ENGINE TO BE TAKEN APART. THE CONTACT WAS ALSO ADVISED THAT THE RECALL PARTS WERE NOT AVAILABLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED THAT SOMEONE WOULD RETURN HIS CALL. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ALTERNATOR ABRUPTLY SHORTED OUT. HAD NO POWER STEERING, INSTRUMENTS, ENGINE DIED. THE CARE WAS IN MOTION ON THE HIGHWAY. THE BATTERY WAS TOTAL DISCHARGED. THE ALTERNATOR WAS VERY HOT, BURNT ELECTRICAL SMELL, WITH DISCOLORATION.

TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT STATED THAT THE DASHBOARD BEGAN TO SEPARATE IN THE VEHICLE. THE DEALER BECK CHRYSLER DODGE JEEP RAM (256 US-17, PALATKA, FL 32177) DIAGNOSED THAT THE SUN WAS SHRINKING THE DASHBOARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 10,000.

VEHICLE MILEAGE: APPROX 36,000.00 V8 5.7L DODGE CHALLENGER 2012 I WAS DRIVING MY VEHICLE YESTERDAY AND AFTER ABOUT 20 MINUTES PART HIGHWAY DRIVING AND PART CITY STREET DRIVES, DURING MOTION ALL THE LIGHTS ON THE DASH AND CENTER NAVIGATION SCREEN STARTED TO FLASH. MY POWER STEERING AND BRAKES WERE NOT WORKING. I WAS LUCKY ENOUGH TO BE ABLE TO GET INTO A DRIVEWAY FROM THE CITY STREETS. WHEN I POPPED THE HOOD IT WAS WARM AND HAD A SMOKY SMELL. THE DODGE DEALERSHIP TOLD ME TODAY THAT WITH ONLY 36,000 MILES MY ALTERNATOR IS BAD AND NEEDS TO BE REPLACED, OTHER DAMAGE IS STILL BEING ACCESSED. I AM NOW PAYING OVER $1,000.00 TO GET THE ALTERNATOR REPLACED.

TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LACK OF POWER AND MISFIRED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CHAPMAN DODGE, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

SMART GLASS. KEEPS OPENING AND CLOSING. CAUSES DEAD BATTERY.

SMART WINDOWS GO UP AND DOWN ON THEIR OWN RUNNING THE BATTERY DOWN.

DRIVER SIDE WINDOW GOES UP AND DOWN ABOUT EVERY 10-12 SECONDS WHEN I PARKED IN DRIVEWAY. CAR POWER IS OFF AND NO ONE IN CAR. STARTED WHERE DRIVER WINDOW WOULD NOT CLOSE ALL THE WAY WHEN DOOR SHUTS. LASTED ABOUT 10 DAYS. I DID NOT DRIVE IT AS I AM A DISABLED VET AND COULD NOT CLIMB OVER PASSENGER SEAT TO GET OUT, OR TO LET WINDOW UP AFTER DOOR IS CLOSED. MOBILITY/FLEXIBILITY NOT GOOD. RAINY SEASON IN FLA. FINALLY DROVE IT, WINDOW BEGAN MAKING CLICKING SOUND. GOT HOME, GOT OUT OF CAR, CLOSED DOOR AND WINDOW BEGAN GOING UP AND DOWN. CAR PARKED WITH PLASTIC BAG OVER IT. HAD TO LEAVE WINDOW PARTIALLY DOWN TO PREVENT FURTHER ISSUES OR BATTERY TO DRAIN. NOW CAR NOT SECURE FROM THEFT AND INTERIOR DAMAGE. IN SEARCH ONLINE, THIS IS COMMON PROBLEM FOR 2012 CHALLENGER AND RECALL ISSUED FOR 2011 CHALLENGER FOR SAME/SIMILAR PROBLEM. PROBLEM IS WIDESPREAD AND DODGE ANSWER IS TAKE TO SERVICE CENTER. SERVICE CENTER CHARGES MIN. $140.00 JUST TO DIAGNOSE THEN I'M SURE REPAIR COST IS HIGH ALSO. ITS OBVIOUSLY A MANUFACTURER PROBLEM AND DODGE NEEDS TO OWN IT. I JUST HOPE MY CAR IS NOT RUINED FROM THE DAILY RAIN/CONSTANT BAD WEATHER OR STOLEN OR INSIDE DAMAGED. I DON'T UNDERSTAND WHY RECALL IS NOT FOR ALL VEHICLES EFFECTED BY THIS ISSUE. ITS OBVIOUS IT IS RELATED AND VERY COMMON. CAR HAS 60200 MILES. OF COURSE HAPPENED JUST AFTER WARRANTY EXPIRED. THIS IS AN ISSUE THAT NEEDS TO BE ADDRESSED AND FIXED ASAP. USE TO LOVE MY CAR, BUT NOW IT IS USELESS TO ME. BEEN INFORMED ALSO CAUSES BATTERY FAILURE. THAT'S NOT A GOOD THING TO HAPPEN WHILE DRIVING. PLEASE HELP. PLEASE LOOK INTO THE MANY COMPLAINTS AND ISSUE A RECALL. MAKE DODGE OWN THEIR FAULTS. SO NOW I'M PAYING FOR A $30,000 CAR I CANT DRIVE AND IS SITTING OUTSIDE WITH PLASTIC OVER IT.

AT 29000 MILES NOTICED BY WINDOWS GOING UP AND DOWN WHICH DRAINED THE BATTERY. AFTER TWO WEEKS IN THE REPAIR SHOP MY HANDLES WERE REPLACED. HOWEVER, LESS THAN TWO MONTHS IT IS AGAIN IN SHOP FOR SAME ISSUE.

DRIVER SIDE WINDOW CONSTANTLY GOES UP AND DOWN AN INCH BY ITSELF WHEN CAR IS OFF, WINDOW UP, AND DOORS ARE CLOSED. DRAINING BATTERY.

THE DRIVER SIDE WINDOW REPEATEDLY MOVES UP AND DOWN UN-COMMANDED. THIS HAPPENS WHEN THE VEHICLE IS DRIVEN OR STATIONARY AND CAUSES THE BATTERY TO BE DRAINED OVERNIGHT. THIS ISSUE WAS NOTED BY CHRYSLER ON THE 2011 CHALLENGER AND ADDRESSED IN THE "CUSTOMER SATISFACTION NOTIFICATION M24 SMART GLASS SWITCH". THE SAME ISSUES ARE PRESENT ON THE 2012 CHALLENGER AS EVIDENT IN THE AMOUNT NHTSA COMPLAINTS FILED AGAINST THIS VEHICLE (OR A QUICK SEARCH ON GOOGLE FOR "SMART GLASS SWITCH ISSUES"). HOWEVER, THEY REFUSE TO INCLUDE THESE MODELS IN THEIR DISTRIBUTOR/DEALER SERVICE INSTRUCTIONS REGARDING M24 WHEN THEY WERE ONLY MANUFACTURED A FEW MONTHS APART AND LIKELY WERE ASSEMBLED USING THE SAME FAULTY PARTS. SO FAR, I WAS FORCED TO PAY OUT OF POCKET FOR A NEW BATTERY, AND WILL SOON HAVE TO PAY FOR THE REPLACEMENT SMART GLASS SWITCHES AND LABOR.

DRIVER SIDE WINDOW CONSTANTLY GOES UP AND DOWN A FEW INCHES BY ITSELF WHEN CAR IS OFF AND DOORS ARE CLOSED.

TRACKTION CONTROL LIGHT CAME ON, I PULLED INTO MY DRIVEWAY. THANK GOD BECAUSE WHEN I TRIED TO START IT ABOUT 5 MIN. LATER IT WAS DEAD. WOULD NOT HOLD A CHARGE, COULD NOT JUMP START IT , HAD IT TOWED TO HADDAD DODGE. NEXT MORNING THEY CALLED AND SAID IT IS THE ALTERNATER AND IT'S $1000😳SO I ASKED IF THAT'S ALL THAT'S WRONG BECAUSE I KNOW THERE WERE BURNED OUT FUSES AND I WOULD THINK I WOULD NEED A NEW BATTERY . HE SAID I WOULD HAVE TO PAY FOR THE ALTERNATER BEFORE HE COULD CHECK TO SEE IF ANYTHING ELSE WAS WRONG,HMMMMMM I'VE CHECKED THE DODGE BLOG AND I CAN'T COUNT HOW MANY PEOPLE HAVE HAD THE EXCACT SAME THING HAPPEN TO THERE CHALLENGERS! I GUESS THERE GOING TO WAIT TILL ONE OF US GETS KILLED BEFORE THEY DO A RECALL ON WHAT EVER IS CAUSING THIS TO HAPPEN,BECAUSE IF UR ON THE FREEWAY AND IT DIES IT'S NO FUN AT 70 WITH NO BRAKES AND NO STEERING!,, I WAS ACTUALLY REAR ENDED AT A STOP LIGHT 6 MONTHS AGO, MAYBE THAT HAD SOMETHING TO DO WITH, BECAUSE I HAVE HAD ONE THING AFTER ANOTHER GO WRONG WITH THIS CAR SINCE THE ACCIDENT. BUT IF U ASK ANYONE IN THIS HILLBILLY TOWN I LIVE IN, THE RECK HAD NOTHING TO DO WITH ANY OF THE PROBLEMS MY CARS HAVING! COMAN SINCE TELLS ME IT HAS EVERYTHING TO DO WITH IT, SINCE MY CAR WAS PERFECT SINCE THE DAY I GOT IT! NOT ONE PROBLEM EVER, TILL THAT IDIOT HIT ME, BUT THIS TOWN IS FULL OF MEN THAT KNOW EVERYTHING ABOUT EVERYTHING 😏

TRACKTION LIGHT CAME ON(LITTLE CAR WITH TIRE TRACKS) THEN DEAD, WON'T HOLD A CHARGE.EXCACT SAME THING IS HAPPING TO THOUSANDS. ALTERNATOR REPLACED @ DODGE/$1,000. THERE'S A RECALL, (P60) 2011-2014/DODGE CHALLENGER'S THE ALTERNATER 160 AMP IS DEFECTIVE! SO WHY DID I HAVE TO PAY???? BECAUSE (THEY) ARE ONLY REPLACING THEM ON 3.6 L ENGINES NOT 5.7 L LIKE MINE!SO I GUESS IT'S ONLY DEFECTIVE WHEN U HAVE A SMALLER ENGINE? I PAID MORE$ FOR MY ENGINE SO I GUESS THEY THINK A DEFECTIVE ALTERNATOR IS GOING TO SOME HOW WORK? WELL IT DOSNT! MY QUESTION IS DID THEY PUT THE NEW AND IMPROVED ALTERNATOR ON MINE? OR DO I JUST HAVE TO PRAY THIS ONE DOSNT GO OUT AGAIN, ON THE FREEWAY AGAIN AND CAUSE A HUGE ACCIDENT! EVER BEEN COMING DOWN THE GRAPEVINE AT 70 MPH AND YOUR CAR GOES DEAD? NO STEERING NO BRAKES, IT'S LIKE AN E TICKET RIDE AT DISNEYLAND😳SO IF U BUY A CHALLENGER MAKE SURE U GET 3.6L BECAUSE THEY REPLACE THE DEFECTIVE ALTERNATOR FOR FREE! IF YOU DON'T CAUSE AN ACCIDENT FIRST! NO ONE SEEMS TO B WORRIED ABOUT THIS, BUT IF U OWN A CHALLENGER BE CAREFUL....... I CAN'T REALLY ANSWER THE QUESTIONS ON FORM, THEY ARE YES AND NO,,,,,,,,, THIS WHOLE THING IS VERY GREY.

HAVING ISSUES WITH "HEAT STAKES" IN WINDOWS CAUSING THE SMART GLASS SWITCH TO ACTIVATE WHILE VEHICLE IS OFF AND DRAINING THE BATTERY CAUSING FOR A JUMP EVERY MORNING. THERE WAS A RECALL FOR THE 2011 CHALLENGER (M24) FOR THE SAME EXACT ISSUE.