2014 Dodge Challenger Complaint Log

PURCHASED VEHICLE JANUARY 2014. AT 7000 MILES, REAR ENGINE SEAL BEGAN LEAKING. REPLACED UNDER WARRANTY. VALVE ROCKER ARM GUIDES REPLACED UNDER SERVICE BULLETIN FOR TICKING NOISE AT 9000 MILES. LEAKING VALVE COVER GASKET REPLACED AT 10,000 MILES (RESULT OF PREVIOUS REPAIR). CHECK ENGINE LIGHT AT 11,750 MILES - OVER-REV CODE - THIS CONDITION OCCURRED AT 70 MPH, ACCOMPANIED BY A SUDDEN DECELERATION AND "CHIRPING" OF REAR TIRES. VEHICLE HAS NOT BEEN ABUSED IN ANY WAY. CURRENTLY HAVE 12,000 MILES ON VEHICLE AND DREADING WARRANTY EXPIRATION IN 6 MONTHS...

TL* THE CONTACT OWNS A 2014 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AFTER REPLACING THE BATTERY, THE BATTERY WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. PARTS DISTRIBUTION DISCONNECT.

I HAVE BEEN TRYING TO GET A SAFETY RECALL REPAIRED ON MY DODGE CHALLENGER'S ALTERNATOR FOR THE LAST FOUR MONTHS FROM SOUTH POINTE CHRYSLER/JEEP/DODGE LOCATED ON 9240 S MEMORIAL DR, TULSA, OK 74133. I'VE CALLED THE DEALERSHIP ON FIVE DIFFERENT OCCASIONS EACH TIME NO INFORMATION CAN BE GIVEN TO ME ON WHY MY RECALL ISN'T BEING REPAIRED OR HOW LONG IT WILL TAKE. THE LAST TIME I CALLED ON 6/22/16 I HAD TO LEAVE A MESSAGE WITH THE SERVICE MANAGER, THAT HAS STILL NOT RETURNED MY CALL. I'M GETTING THE RUN AROUND AT THIS DEALERSHIP AND FEEL AS IF MY SAFETY AND THE SAFETY OF OTHERS IS NOT IMPORTANT TO THEM. I WOULD THINK SOMETHING AS SERIOUS AS MY ALTERNATOR FAILING CAUSING MY VEHICLE TO SHUTDOWN WHILE I'M DRIVING OR AN UNDER HOOD ELECTRICAL FIRE WOULD BE OF CONCERN BUT APPARENTLY IT ISN'T TO SOUTH POINTE. PLEASE HELP ME GET THIS RECALL REPAIRED BEFORE SOMEONE IS SERIOUSLY INJURED DUE TO THE RAPID ALTERNATOR FAILURE THAT I MAY EXPERIENCE WITH MY VEHICLE.

A "SERVICE POWER STEERING SYSTEM" MESSAGE APPEARED ON THE EVIC SCREEN WHILE DRIVING AT 40 MPH WITH CRUISE CONTROL ENGAGED WITH FAILURE OF THE ELECTRO-HYDRAULIC STEERING MOTOR. MANUAL STEERING REMAINED FUNCTIONAL WITH SIGNIFICANTLY HIGHER TURNING RESISTANCE (AS STATED IN OWNER'S MANUAL) FOR RECOVERY TO A NEARBY PARKING LOT. VEHICLE WAS TOWED TO A LOCAL DODGE DEALER SERVICE CENTER FOR REPAIR. INVESTIGATION REVEALED FAILURE OF THE ELECTRONIC POWER STEERING HYDRAULIC UNIT CONTROL, WARRANTING REPLACEMENT OF THE RACK AND PINION ASSEMBLY UNDER WARRANTY. THE FAILURE WAS PRECEDED BY AN ASSOCIATED MIL APPROXIMATELY 4 DAYS PRIOR, WITH COMPLETE FAILURE OCCURRING THEREAFTER WHILE (WHILE WAITING FOR NEXT AVAILABLE DODGE SERVICE APPOINTMENT OPENING).

TL* THE CONTACT OWNS A 2014 DODGE CHALLENGER EQUIPPED WITH GOODYEAR EAGLE F1 SUPERCAR TIRES, SIZE: 245/45ZR20. WHILE DRIVING 45 MPH, THERE WAS A VIBRATION IN THE TIRES AND THE VEHICLE VEERED TO THE LEFT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT ALL FOUR TIRES WERE CRACKED ABOVE THE SIDEWALLS AND THE DRIVER SIDE FRONT TIRE WAS FLAT. THE TIRES WERE REPLACED. THE TIRES WERE THE ORIGINAL TIRES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 20,100.

TL* THE CONTACT OWNS A 2014 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE FRONT SEAT OCCUPANT SUSTAINED INJURIES TO THE HEAD AND LEFT KNEE THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR EXTERIOR BODY DAMAGE REPAIRS. THERE WAS SEVERE FRONT END DAMAGE TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.

I WAS INVOLVED IN A CAR CRASH WHERE I DID NOT HAVE TIME TO APPLY THE BREAKS BEFORE HITTING ANOTHER CAR. THE CAR MADE A SUDDEN LEFT TURN IN FRONT OF ME AND I T-BONED THE CAR AT A RATE OF ABOUT 45MPH. AT HE TIME OF THE CRASH MY AIRBAGS DID NOT DEPLOY, SO I CONTACTED CHRYSLER ABOUT THIS, AND THE SENT A INVESTIGATOR TO LOOK AT MY CAR. IN A LETTER THEY SAID, THE CONCLUSION OF THE INVESTIGATION IS THAT THE RATE OF DECELERATION NECESSARY TO ACTIVATE THE AIR BAG SYSTEM WAS NOT PRESENT DURING THE ACCIDENT. HOW MUCH DAMAGE DO YOU HAVE TO DO TO THE FRONT OF A CHALLENGER IN A CRASH FOR THE AIRBAGS TO WORK. THERE IS OVER $12000 IN DAMAGE TO MY CAR, NOT TO MENTION THE THOUSANDS OF DOLLARS IN MEDICAL BILLS I HAVE ALONG WITH THOUSANDS OF DOLLARS IN LOST WAGES. I NO LONGER FEEL SAFE DRIVING THIS CAR ONCE IT IS REPAIRED, AND NO LONGER WANT TO OWN A CHRYSLER PRODUCT.

TL* THE CONTACT OWNS A 2014 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE LOST CONTROL AND CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK AND LEG INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

TL* THE CONTACT OWNS A 2014 DODGE CHALLENGER. THE CONTACT STATED THAT THE VEHICLE CRASHED INTO A POLE CAUSING SIGNIFICANT DAMAGE TO THE FRONT END. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK, BACK, AND KNEES. MEDICAL ATTENTION WAS RECEIVED AND A POLICE REPORT WAS FILED. THE EXTENT OF THE DAMAGE TO THE VEHICLE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.

THE ALTERNATOR RECALL WAS REPLACED AND THREE WEEKS LATER ON 5/1 THE CALL STALLED OUT QUIT IN THE MIDDLE OF THE ROAD AND TOWED THE CAR TO THE DEALER ON THE NEXT DAY (SATURDAY). DEALER COULD NOT GET TO IT UNTIL TUESDAY. AGAIN, I NOTICE FLUCTUATIONS IN THE FUEL SYSTEM WEEK OF JUNE 7TH. GAS GAUGE DID NOT MOVE FOR WEEK FROM DRIVING IT A FEW TIMES. ALTHOUGH THE CAR SHOWS 214 MILES TO EMPTY. ON 6/17, THE CAR HAD TO BE TOWED AGAIN SHOWING SAME SYSTEMS AS BEFORE WITH THE FUEL PUMP.

TURNED ON CAR AND CHECK ENGINE LIGHT CAME ON IT SHOWS TROUBLE SHOOTING CODE P0520 OIL PRESSURE SENSOR MY CAR BARELY HAS 8100 MILES ON IT AND IT'S 1 YEAR AND 4 MONTHS OLD ALSO THIS PROBLEM IS ALSO CAUSING INTERFERENCE WITH MY REMOTE START. *TR

WE RECEIVED NOTICE OF THE RECALL ON THE ALTERNATOR SEVERAL MONTHS AGO AND HAVE CONTACTED THE DEALERSHIP MULTIPLE TIMES. EACH TIME THE DEALERSHIP STATES THAT THE DO NOT HAVE THE NEEDED PART IN STOCK AND THAT THEY WILL RETURN OUR CALL. WE HAVE NEVER RECEIVED A RETURN CALL. THE VEHICLE HAS COMPLETELY STOPPED WORKING ELECTRONICALLY ON THE HIGHWAY GOING APPROXIMATELY 60 MPH TWICE. THANK YOU.

TL* THE CONTACT OWNS A 2014 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR . THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/11/15*CN THE CONSUMER STATED THE DEFECTIVE PART WAS REPLACED ON 4-7-15*JB

TL*THE CONTACT OWNS A 2014 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS AT A RED LIGHT, WHEN IT TURNED GREEN I SLOWLY STARTED TO GO. MY WINDSHIELD WAS FOGGING UP AND A SAW A LITTLE BIT OF SMOKE. BEFORE I KNEW IT MY AIRBAGS DEPLOYED AND I HIT THE CAR IN FRONT OF ME. DRIVER AIRBAG AND THE PASSENGER AIRBAG DEPLOYED. I WAS THE ONLY PERSON IN THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2014 DODGE CHALLENGER. THE CONTACT STATED THAT THE RIMS WERE CRACKED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THERE WAS NO SIGN OF IMPACT. AS A RESULT, THE RIMS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 20,000. UPDATED 1/14/16 LN *TR

ALTERNATOR DIODES NEED REPLACEMENT OR WHOLE ALTERNATOR. NOTHING HAS HAPPENED YET.

TL*THE CONTACT OWNS A 2014 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED AND ATTEMPTING TO BRAKE, THE BRAKES FAILED AND THE ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO AN ANIMAL AND INTO A RETAINING WALL. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THE ELECTRONIC STABILITY CONTROL FAILED. THE VEHICLE WAS REPAIRED BUT THE REPAIRS TO THE VEHICLE WERE UNKNOWN. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.

I AM WANTING TO COMPLAIN ABOUT HOW LONG THIS PART IS TAKING TO FIX THE RECALL P60 ALTERNATOR PROBLEM. CHRYSLER KNOWN ABOUT THIS PROBLEM JULY LAST YEAR, FINALLY ISSUED A RECALL END OF NOVEMBER AND STATES THAT THERE IS NO PART TO FIX AT CURRENT TIME. MY CHALLENGER IS AN EVERYDAY DRIVER. I DRIVE ON INTERSTATES AND HWYS EVERYDAY. KNOWING MY CAR COULD STALL AT ANYTIME WITHOUT WARNING ISN'T A GOOD FEELING TO HAVE EVERYDAY. THIS COULD CAUSE INJURIES OR EVEN WORSE FATALITIES ON THE INTERSTATES IF THIS OCCURS. I THINK MANUFACTURER HAS HAD PLENTY OF TIME TO GET A PART TO FIX THE PROBLEM BY NOW. I HAVE TRIED CALLING THE HOTLINE NUMBER ON THE RECALL AND THEY JUST SAY THEY HAVE NO IDEA WHEN THE PART WILL BE AVAILABLE. I'M SORRY BUT IF THIS IS SOMETHING THEY MAKE EVERYDAY IN A PLANT THEY SHOULD OF ALREADY HAD THE PART OR THE ALTERNATOR TO FIX THE PROBLEM. THERE SHOULD BE NO REASON THIS PART IS TAKING SO LONG TO GET. *TR

HIGH SPEED/ACCELERATION/AND CASUAL SPEED STALLING. FREEWAY SPEED CAUSES STALLING/BUCKLING HESITATION, THE ENGINE LIGHT WILL GO ON, AND THE CAR WILL CONTINUE TO REDUCE SPEED UNTIL IT IS STOPPED/OFF. AFTER A SHORT TIME (UP TO TWO DAYS), THE ENGINE LIGHT WILL GO OFF BEFORE I GET TO THE SERVICE CENTER, WHICH LEADS TO THE DEALERSHIP TELLING ME "IF WE CANNOT RE- CREATE THE PROBLEM, THEN WE CANNOT FIX IT." THE PROBLEM HAS HAPPENED OVER 10 TIMES, AND HAS NOW PROGRESSED TO HAPPENED WITH A CASUAL/ OR ISLE SPEED AS WELL. THE LEVEL OF SEVERITY HAS ALSO INCREASED AS WELL AS THE TIME FRAME OF THE STALLING

WHEN I TRY ACCELERATE THE CAR'S RPM RISES BUT THE CAR DOESN'T ACCELERATE. IT IS SIMILAR TO BEING IN NEUTRAL. I HAVE TO PUT THE CAR IN NEUTRAL AND BACK TO DRIVE WHILE I'M ALREADY IN MOTION TO FIX IT. IT HAS DONE THIS SINCE I BOUGHT THE CAR. I HAVE FILED A COMPLAINT WITH DODGE AND DODGE CORPORATE.

TL* THE CONTACT OWNS A 2014 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT MENTIONED THAT WHEN THE VEHICLE WAS ON OR OFF, THE FRONT DRIVER SIDE WINDOW OPERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND THE BATTERY NEEDED TO BE CHARGED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

CHRYSLER CORP. SENT ME A "RECALL NOTICE" MID DECEMBER 2014 FOR NUMBER P60 ALTERNATOR. THE LAUNCH DATE WAS DECEMBER 1, 2014. THE ALTERNATOR DIODES IN MY VEHICLE COULD EXPERIENCE A RAPID FAILURE. VEHICLE ELECTRICAL SYSTEM VOLTAGE MAY DROP TO CRITICAL LEVELS, DISABLING ABS, ESC, ECM ( COMPUTER) AND CBC. THE DRIVER WILL HAVE ALMOST NO WARNING, RESULTING IN VEHICLE SHUTDOWN WHILE DRIVING AND MAYBE UNDER-HOOD ELECTRICAL FIRE. I HAVE EXPERIENCED THIS ALTERNATOR FAILURE...BREAKDOWN.. BEING STRANDED ON A 1989 OLDSMOBILE I OWNED YEARS AGO. I HAVE CALLED THE RECALL ASSISTANCE CENTER THREE OR FOUR TIMES, THE RECORDED MENU OR LIVE PERSONS KNOW NOTHING ONLY TO SAY THEY ARE SORRY FOR THE ISSUE AND LONG WAIT. I HAVE CALLED MY HOMETOWN DODGE DEALER, WHERE I PURCHASED THE CAR AND THEY HAVE EXPRESSED BEING SORRY FOR LONG WAIT ( ALMOST 4 MONTHS). I HAVE BEEN RENTING CARS FOR PAST THREE MONTHS WHEN TAKING TRIPS LONGER THAN 60 MILES ONE WAY. I HAVE REAL FEAR OF BEING BROKE DOWN WITH ASSOCIATED WRECKER, MOTEL AND REPAIR COSTS. IN SUMMARY, THIS WHOLE THING HAS TAKEN TOO LONG SO I AM FILING MY COMPLIANT TODAY. *TR

TL* THE CONTACT OWNS A 2014 DODGE CHALLENGER. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 DODGE CHALLENGER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 14V634000 (ELECTRICAL SYSTEM) AND WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS 2014 DODGE CHALLENGER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 13,000.

TL* THE CONTACT OWNED A 2014 DODGE CHALLENGER. WHILE DRIVING 20 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE CONTACT WAS TRAPPED INSIDE THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MULTIPLE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2014 DODGE CHALLENGER. THE CONTACT STATED THAT AFTER SHIFTING THE VEHICLE INTO DRIVE, IT ACCELERATED WITHOUT WARNING AND CAUSED THE CONTACT TO CRASH INTO A BUILDING. THE CONTACT SUSTAINED A FRACTURED THUMB AND WHIPLASH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ACCELERATOR PEDAL FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,316. UPDATED 4/27/15*CN

I WAS WASHING MY CAR AND WHEN IT CAME DOWN TO THE TIRES THE SIDEWALL HAD CHUNKS OF RUBBER COMING OFF THE TIRES AFTER LOOKING ALL 4 TIRES WAS DOING IT. TO ME IT IS A SAFETY ISSUE COULD CAUSE A BLOWOUT IF I TAKE A EXIT RAMP HARD. THE SIZE 245/45/ZR 20 GOODYEAR EAGLE F1 SUPERCAR TIRES. *TR

TL* THE CONTACT OWNS A 2014 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 115 MPH, THE VEHICLE SHOOK VIOLENTLY. THE FAILURE OCCURRED ON THREE OCCASIONS. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 500.

BRAND NEW 2014 CHALLENGER SHAKER HAS OVER 6" OF WATER IN TRUNK'S SPARE TIRE CAVITY THAT SPLASHES ON BATTERY AND REAR FUSE BOX. THE TRUNK LEAKS ON BOTH TIRE WELL SEAMS AND INSIDE DRIVER'S REAR FENDER TO THE SPARE TIRE CAVITY ON INCLINE, DECLINE AND FLAT SURFACES. POSSIBLE ELECTRICAL SHORT WAITING TO HAPPEN. CHECK YOUR TRUNK UNDER THE SPARE TIRE FOR WATER. *TR

MY 'OIL CHANGE RECOMMENDED' LIGHT COMES ON AT START UP AND GOES OFF. AFTER I RECEIVED THE OIL CHANGE THIS MORNING THE LIGHT NEVER WENT OFF, I SAW THE MECHANIC AT THE DEALERSHIP FOR THIS PROBLEM HE WILL FIX IT FIRST THING IN THE MORNING. HE DID INFORM ME HE JUST REPAIRED THE SAME PROBLEM FOR TWO CHALLENGERS THIS WEEK. I'VE ONLY HAD MY VEHICLE 7 1/2 MONTHS. *TR

THE CAR HAS A WHINE WHICH COMES AND GOES AS THE CAR HITS AND MAINTAINS A CRUISING SPEED. TOOK TO DEALER SEVERAL TIMES AND THEY HAVE STATED THAT IT IS A NORMAL CONDITION. ALSO CAR HAS A HESITATION UPON START FROM A STOP AND HAS TICKING FROM THE ENGINE BAY. TICKING WAS CALLED "NORMAL" BY DEALER. AM NOW WORKING WITH DODGE DIRECTLY TO NO AVAIL TO HAVE ISSUES RESOLVED. *TR

CAR DID A CURB CHECK AND THE STEERING KNUCKLE BROKE ALONG WITH EVERYTHING ELSE ON THE PASSENGER FRONT SIDE WITH THE WHEEL FALLING OFF AND FOLDING UNDER THE CAR TAKING OUT THE FRONT WHEEL WELL FENDER AND CRACKING THE WINDSHIELD. *TR

MY CAR HESITATES WHEN TAKING OFF SOMETIMES AND THE ENGINE IS TICKING LIKE IT HAS BAD VALVES. *TR

5 DAYS AFTER PURCHASING A BRAND NEW CHALLENGER, WHILE ON THE WAY TO WORK THE ENGINE LIGHT CAME ON AND ABOUT 2 MINUTES AFTER THE CAR SHUT OFF WHILE IN THE CARPOOL LANE GOING BOUT 63 MILES/HR. THE CAR WAS READING ABOUT 200 MILES TO EMPTY. THE FUEL SENSORS /PUMPS WERE NOT WORKING AND HAD TO BE REPLACED. AT IDLE IT RUNS ROUGH, WAS COMPARED TO LIKE VEHICLE THE IDLE IS NOT CORRECT. THE MILEAGE PER GALLON IS WAY UNDER THE ADVERTISED. ADVERTISED FUEL ECONOMY SHOWING 21 MPG COMBINED CITY/HWY. WE GET ABOUT 16 MPG CITY/HWY. WE HAD NOTHING BUT TROUBLE SINCE WE PURCHASED THE VEHICLE AND NO ONE IS TAKING RESPONSIBILITY FOR THE ISSUES AS THE CAR SEEMS TO BE A LEMON. WE HAD IT IN THE SHOP 4 TIMES NOW. WE PURCHASED A BRAND NEW CAR SO THAT WE WOULDN'T HAVE ISSUES. VERY UPSET, FRUSTRATED, UNHAPPY. *TR

TL* THE CONTACT OWNS A 2014 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE CONTACT SWERVED TO AVOID ANOTHER VEHICLE AND CRASHED INTO A GATE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK, NECK, AND SHOULDER INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

BRAND NEW CAR DELIVERED HAD A TICKING SOUND ONLY WHILE DRIVING AT APROX 1800 RPM'S AND ABOVE.. COMPLAINED TO DEALER AND WAS TOLD "NORMAL" FOR NEW CAR UNTIL ENGINE BREAK-IN. WEEKS LATER STAR CASE [XXX] PERFORMED ON CAR TO REMOVE TABS LEFT ON LIFTERS AT ENGINE ASSEMBLY. TABS REMOVED, NO RELIEF FROM TICKING. CHRYSLER REP AUTHORIZED DEALER TO CHANGE REGULAR OIL TO SRT PENZOIL 0W40 FULL SYNTHETIC WITH COST BEING BILLED TO CHRYSLER FOR NEXT 5 YEARS. TICKING IS STILL HEARD INSIDE VEHICLE WHILE DRIVING. DEALER REFUSES TO SERVICE CAR FOR "TICKING" ENGINE. I WAS TOLD DODGE WOULD NOT PAY FOR THEIR TIME TO CHECK THE CAR. I TOOK CAR OUT OF STATE TO ANOTHER DEALER WHO WAS NOT ABLE TO REPAIR TICKING PER DODGE. THIS IS NOT THE HEMI TICK. SOME CUSTOMERS ARE GETTING THEIR CARS REPAIRED, OTHERS ARE BEING BRUSHED OFF AS "NORMAL". SOME HAVE HAD ENGINES REPLACED AND ANOTHER HAS HAD HIS VEHICLE REPLACED. IF THIS IS "NORMAL" WHY AREN'T ALL 5.7 ENGINES DOING THIS? THEY'RE NOT! IT IS EXTREMELY ANNOYING TO LISTEN TO THE TICKATICKATICKA CONSTANTLY WHILE DRIVING. IT IS EMBARRASSING TO HAVE PASSENGER'S HEAR THE TICKING. I HAVE GATHERED ABOUT 60 OTHER HEMI 5.7 OWNERS TOGETHER ALL WITH THE SAME PROBLEM. WHY WON'T CHRYSLER/DODGE FIX OUR CARS? AN EMAIL FROM CHRYSLER STATED " "TO REVIEW OF OUR RECORDS INDICATES THAT THE CONDITION IN QUESTION IS A FUNCTION OF YOUR VEHICLE'S DESIGN AND IS NOT A DEFECT IN MATERIALS, WORKMANSHIP, MANUFACTURING, OR FACTORY PREPARATION. THESE ARE THE ONLY TYPES OF DEFECTS COVERED UNDER THE NEW VEHICLE LIMITED WARRANTIES." WHAT THEY ARE TELLING ME IS THAT THEY KNEW THIS PROBLEM EXISTED AND IT'S A FUNCTION OF MY VEHICLE'S DESIGN? THERE IS NOTHING IN ANY DOCUMENTS I HAVE THAT STATE THIS CAR WILL TICK AS IT DOES. I WOULD NOT HAVE PURCHASED THIS VEHICLE IF TICKING WAS PART OF THE CAR'S DESIGN. FIX IT CHRYSLER!!!!! *TR

ON DRIVE HOME FROM PURCHASING VEHICLE WE NOTICED A LOUD CLUNKING IN THE REAR END WHILE IN STOP AND GO TRAFFIC. CALLED DEALERSHIP IMMEDIATELY. SALES MANAGER SAID IT WAS NORMAL, THEY ALL DO THAT. TOOK IT IN FOR SERVICE, TECH TEST DROVE IT AND SAID IT WAS NOT NORMAL & SEEMED TO BE PROBLEM IN THE REAR DIFFERENTIAL. WHEN BROUGHT IN FOR REPAIRS THEY ONLY UPDATED COMPUTER SYSTEM. PROBLEM PERSISTED WITH LOUD CLUNK AND HARD SHIFTING AT ABOUT 1500 RPM AND SLOWING AND ENGAGING GAS AT LOWER SPEEDS, TYPICALLY BETWEEN 30-40 MPH. TOOK BACK IN, AFTER SOME TIME INVESTIGATING AND COMING UP WITH NO DIAGNOSIS THEY CONTACTED MANUFACTURERS "STAR CENTER" AND WERE ADVISED IT WAS A SHIFT BINDING PROBLEM IN THE REAR DIFFERENTIAL. THEY REPLACED THE VALVE BODY & RESET THE TRANSMISSION SHIFT ADAPTIVE. PROBLEM STILL PERSIST WHILE THE DEALERSHIP & MANUFACTURER INSISTS IT MEETS MANUFACTURER SPECS. CONCERN IS WITH THE REAR DIFFERENTIAL BINDING AND LOCKING UP CAN & MAY LOCK THE REAR END UP BRINGING THE CAR TO AN IMMEDIATE & ILL TIMED STOP IN TRAFFIC.

THE VEHICLE STALLS WHILE DRIVING,PULLS RIGHT,SATELLITE RADIO GOES OUT.IT HAS HAD A TIPM AND TWO COMPUTERS IN ADDITION TO TWO WIRING REPAIRS ALONG WITH GAS IN THE OIL.THERE HAS BEEN FOUR OIL CHANGES IN LESS THAN 3 MONTHS ALONG WITH FOUR TIRE ROTATIONS.THE CAR HAS BEEN IN THE DEALERSHIPS FOR OVER THIRTY FIVE DAYS AND OUT OF SERVICE FOR OVER SIXTY DAYS FROM FEBRUARY 2014 TO IN THE SHOP AT PRESENT JULY 28TH 2014.I HAVE BEEN LIED TO .ASSULTED AND LEFT IN UNSAFE CONDITIONS ALONG THE HIGHWAY IN 110 DEGREE TEMPS. LEFT WITHOUT TRANSPORTATION AND I AN AN AMERICAN ON DISABILITIES AS I HAVE STATED TO CHRYSLER AND NEED MY CAR FOR MEDICAL REASONS.LAST WEEK I COLD NOT GET MY MEDICATIONS AND WENT INTO A SERIOUS MEDICAL CONDITION CAUSING ADMITTANCE TO THE EMERGENCY ROOM AT THE LOCAL HOSPITAL BECAUSE I HAD NO WAY TO GET MY MEDICATIONS.AUTO NATION DID OVER $2000.00 DAMAGE TO MY VEHICLE AT THE FIRST REPAIR. *JS

I PURCHASED MY 2014 DODGE CHALLENGER R/T 6 SPEED MANUAL TRANSMISSION ON JANUARY 6TH 2014. THIS WAS MY DREAM CAR AND I NEVER THOUGHT I COULD AFFORD ONE. SO IT SADDENS ME TO HAVE TO GO TO THIS EXTREME TO GET SOME INVOLVEMENT ON A ISSUE THAT IS BEING IGNORED. MY FIRST SERVICE WAS ON FEBRUARY 11TH.I TOOK THE CAR IN BECAUSE OF ENGINE NOISE. THE DEALER REPLACED THE CATALYTIC CONVERTER THINKING THAT WAS THE NOISE. ON MAY 31ST AT 5,000 MILES THE DEALER REPLACED THE LIFTERS ON THE CAR. THESE DID NOT SOLVE THE ISSUE AND IT WAS GETTING LOUDER. YOU CAN HEAR IT INSIDE THE CAR WHILE DRIVING. I TOOK THE CAR TO ANOTHER DEALER AT AROUND 10,000 MILES WITH THE SAME NOISE COMPLAINT ON NOVEMBER 8TH. I CALLED DODGE CUSTOMER SERVICE AFTER NO RESOLUTION. THEY REFERRED ME BACK TO THE DEALER TO DO A DIAGNOSIS ON THE CAR. I PICKED THE CAR BACK UP ON NOVEMBER 11TH AND THE DEALER INFORMED ME THAT THIS NOISE IS AND I QUOTE "AGREE THAT NOISE IS LOUDER THAN A 15 MODEL BUT NOISE IS STILL THERE IN A 15 MODEL. COMMON NOISE THAT DIFFER SLIGHTLY FROM VEHICLE TO VEHICLE. REVIEWED TSB AND STAR CASE. LIFTERS HAD BEEN CHANGED BY ANOTHER DEALERSHIP. CONDUCTED PROCEDURE IN STAR CASE [XXX] AND INSPECTED COMPONENTS FOR FAILURES LISTED IN STAR CASE [XXX]. CONTACTED STAR AND THERE REPLY WAS SLIGHT VALVE TRAIN NOISE/CLATTER IS CHARACTERISTIC OF HEMIS. IF LIKE VEHICLE HAS COMPARABLE NOISE LEVEL NO REPAIR TO PERFORM. NOISE MAY INCREASE SLIGHTLY WITH MILEAGE. I HAVE BEEN BACK TO THE DEALER RECENTLY TO HAVE THIS LOOKED INTO AGAIN WITH NO LUCK. THERE ARE 60+ OF THIS ISSUE DOCUMENTED WITH VIN #S ON A FORUM WHICH I AM A MEMBER OF AND WE ALL WOULD BE MORE THAN HAPPY TO PROVIDE INFORMATION FOR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY 2014 CHALLENGER R/T HAS HAD A BAD TICKING VALVE TRAIN SINCE ABOUT NEW. THE TICKING, CLIPPING, SEWING MACHINE NOISE IS ON THE PASSENGER SIDE,IT'S LOUD AND CLEARLY HEARD IN THE CAB AT AROUND 1500RPM AND UP. STAR CASE TAB REMOVAL WAS PERFORMED, NO GOOD.NEXT LIFTERS AND MDS SOLENOIDS WAS REPLACED STILL NO GOOD. NOW ALONG WITH THE TICKING NOISE I HAVE LOUD SPARK KNOCK IN MDS MODE ON PASSENGER SIDE. HAVE BURNT OIL SMELL AFTER ATTEMPTED REPAIRS. DEALER AND DODGE REP SAYS ALL IS NORMAL. WHY WAS ALL THESE REPAIRS ATTEMPTED TO FIX MY ENGINE NOW ALL OF A SUDDEN IT'S ALL NORMAL? WHAT'S NORMAL ABOUT LOUD TICKING VALVE TRAIN THAT CAN BE HEARD IN THE CAB, LOUD SPARK KNOCK AND BURNING OIL SMELL? IT'S NOT, THEY WANT ME TO GO AWAY! WELL I'M NOT! I QUALIFY FOR LEMON LAW BUT JUST WANT MY CAR REPAIRED. ISN'T THAT WHAT A WARRANTY IS FOR? COME ON DODGE STEP UP AND REPAIR MY ENGINE! GIVE ME WHAT I PAID FOR! DON'T TREAT YOUR CUSTOMERS LIKE DIRT! *TR

Steering wheel locks up at while driving making it very hard to turn. The dealerships, wants $200/300 for a diagnostic fee and $3k to repair it. This has been reported for years now as you can se with the other complaints. Dealerships must be held accountable for such safety hazards. Thousands of these cars are on the road and millions of lives are in danger. You are our voice please speak up for the consumer. Thanks