2023 Dodge Challenger Complaint Log

The front windshield spontaneously cracked from the A frame. This is dangerous because it weakens the windshield and can impair vision. Multiple people online have complained about the same issue with their 2023 Challengers. I had it fixed at my dealership and through my insurance for an exorbitant amount of money. I contacted Stellantis and they tried to get in contact with the dealership but I dont believe they did. It doesn't appear they ever did their own investigation nor did they ever respond to my requests for reimbursement. I think this should be investigated given the number of claims online about this issue and that it appears to be a manufacturer defect. In all the cars my family and I have had over the years, none of them ever had an issue like this.

Windshield stress crack. From driver side A pillar across the windshield. Widely known factory defect issue. Causing many windshield replacements. No impact, no chips. This was due to improper bonding of the windshield during manufacturing, and body flex of the vehicle.

ON 12/24/2025 I found a foot long stress crack on the passenger side of the windshield. I was a National Glass Association Technician for 10 years I can tell the difference between a stress crack and an impact crack. There is no reason for this 2023 vehicle to have a stress crack with only 38,000 miles. Apparently, this is an ongoing issue all one needs to do is google the condition to see there is a problem with these vehicles and windshield stress cracks. My concern is what is the underlying reason causing these stress cracks and is it a larger safety issue as I believe the manufacture most likely knows.

This make/model/year has many issues of windshield cracking. My car windshield was fine, no issues, I went to the garage to uncover it to drive and there was a crack among the passenger edge about 9 inches. I researched if this was a recall/known issue. No recall but many many issues amongst owners of this car, in the exact same location for no apparent reason. They are saying it IS a build issue. Window cracking in Dodge Challengers, especially 2023 models, is a widespread issue linked to potential body flexing/twisting from manufacturing defects, causing stress cracks in the windshield; it's often a factory/assembly defect, not just typical wear. Dodge will NOT fix my windshield, they state there is only a 12 month glass warranty. I purchased my car in May of 2024. It only has 3000 miles on it and there is NO evidence of debris causing this. If you google, you will see how bad this is and it is affecting these cars everywhere.

I know this has probably been posted. Driving last night with the wife and I smell fuel. Then the gas gauge starts to drop from full to empty in less than 3 minutes. I pull over, the car shuts down. I see fuel on the passenger side , just in front of the tire. Get the car safely towed home. I pop the back seat and remove the access cover for the fuel pump. See picture. This is how I found the fuel line. The green locking tab was not locked. Even though theirs a green paint mark to confirm the fuel line is secure. Obviously not. The locking tab barely engages and is so easy to move to the unlocked position with no effort at all. Stellantis should be embarrassed that a vehicle left their plant in an unsafe condition. Either the locking tab was not engaged fully or in my opinion a terrible design. It should lock with some effort. With the high pressure the fuel system is under there should be a better locking mechanism. This is a poor design. My car is not modified, has only 2,000 miles on it and has never been tracked. To me a design flaw or piss poor installation tech is responsible. The car could have caught on fire and hurt someone if it was in my garage. These lines should use aircraft style fasteners for the fuel lines, especially at the top of the pump. I have seen at least 12 other instances like this online. That means there are many more. There needs to be a recall that changes the fuel pump and a much more reliable fastening and locking system. These car were and are not cheap. I’ve never complained here or anywhere. I really enjoy the car. But now my confidence in the vehicle’s safety is very much in question. When I called Chrysler roadside assistance they said I couldn’t get a two until Monday 11-3. WTH! @DodgeCares sounds like you don’t really care. The BMW dealership that I have bought two cars from where out in 30 minutes to help and get me and my car home.

Passenger seat will not lock into place, even while driving or stationary causing concern as this becomes a safety issue.

Have a crack in windshield on passenger side about half way up pillar. There is no places of contact just the crack like it’s from body flex and there are a lot of other challenger customers with the same issue

As described in the 05-001-22 bulletin, my brakes are making a clicking noise when reversing or turning at low speeds. A bulletin has been issued for every year except 2023 (my car’s year) for the same issue.

Front windshield on the passenger side developed a stress crack. There is no impact mark and the crack developed while turning a corner. Hopefully this doesn't mean that there is a deeper issue with the frame. This is a common issue on this year and model specifically that many have been complaining about on online forums. The crack grew from 5 inches to over a foot long within an hour. Others have said this will continue to grow horizontally until it splits the glass in two. This is a huge safety risk for all of the obvious reasons which can be googled. Not to mention it makes the car legally undrivable until fixed.

My traction control is turning on and off by itself I’m not touching the button can be at a stoplight or drive down the road

At 7k miles my windshield cracked sitting in the driveway. I have done some research and there are plenty of examples of 2023 Dodge Challengers having this issue. It is because of a manufacturing defect in the glass. I contacted Dodge and the dealership and they've claimed this damage is known and even inspected to prove it was not caused by an impact. Dodge also will not replace it under warranty even tho it is a manufacturing defect.

So this is not about an actual incident that occurred but is more so about about an issue with a manufacturer ive uncovered , being a mechanic and working primarily on dodge vehicles ive noticed at least for the last 2 years of modules the part numbers they list for their car line have not had the correct modules in them , in my own case I needed a module for my own car ,Ive bought 2 from junkyards using dodges own service library and the cars vins they came from that were once on the road and both cars had the wrong module numbers , I have since ordered a brand new module using the exact part number from a dealership brand new in the box and that module is also not the correct part number..my concern is who else is driving these cars from at least the last 2 years with the wrong module in the car, I have read all 3 modules using witech dodges own software and all 3 are not the ones that are supposed to be in them..I also know there are 152 on backorder of the correct ones that should have been in them with 0 being made...im not really one for conspiracy but this is kinda crazy. I know for sure that things like vehicle weight and stuff are programmed into these and the wrong calibration of that alone could easily cause the system to not function as designed causing crashes that could have been avoided if the system were functioning properly , the part number in question should have been 68399772AE,68399772AF and if they ever get a supplier for the latest revision they list that part number is 68399772AG, the supersession they list is from at least 2021 model years forward so it may have been even longer but I only have proof for the 23 year cars.the cars affected are chrysler 300, dodge challenger and dodge charger all trim levels as far as I've seen should have 68399772AE and none do. The file uploaded is a picture of a brand new 68399772AE out of the box and what was actually in the box. I have more of junkyard car modules that also weren't correct.

My brake lines melted to my exhaust manifold due to manufacturer defect and manufacturer cannot get the part to fix it

Got into my vehicle Saturday 4-19-25 and hit the start button and my front windshield cracked!!! A lot of people are having the same issue if you look on the dodge hellcat forum.

I own a 2023 Dodge Challenger R/T with approximately 9,200 miles. Recently, while the vehicle was parked, I discovered a significant crack in the front windshield originating from the passenger side edge with a length of approximately 10 inches. Notably, there are no visible signs of impact, such as rock chips or debris damage, indicating the crack developed spontaneously. This sudden failure compromises the structural integrity of the windshield, potentially reducing protection in the event of a collision and distorting visibility, thereby posing a safety risk. I took the vehicle to Hendrick Chrysler Dodge Jeep Ram in Concord, NC, where the dealership visually confirmed the crack. However, they denied warranty coverage, citing that the issue occurred beyond the 12-month coverage window. No prior warning lights, messages, or symptoms indicated any issues before the windshield cracked. Upon researching, I found that other owners of 2023 Dodge Challengers have reported similar spontaneous windshield cracks without any impact, suggesting a potential manufacturing defect. For instance, a user on a Challenger forum reported a 6-inch crack on the passenger side of their windshield, which appeared without any impact and extended halfway across the windshield by the end of the day. I believe this issue may be related to inadequate windshield adhesion or stress from body flex, possibly due to manufacturing defects. I am submitting this complaint to bring attention to a potential safety defect that may affect other vehicles of the same model and year.

On March 25, 2025, the windshield in the vehicle spontaneously cracked, while parked and unattended, beginning from about midway down on the driver side A-pillar. This seems to be a known and repeated issue with windshields on the Dodge Challenger. Inspected by the dealership who stated that they had seen the issue before and agreed that it was obviously not struck with anything. Dodge (Stellantis) denied warranty claim.

On Wednesday, [XXX] I was driving on [XXX] between Daytona Beach, Florida and Jacksonville, Florida. My Dodge Challenger’s windshield suddenly cracked while driving when I transitioned from the newly resurfaced left hand lane to the lower, not yet resurfaced, right lane. Two cracks immediately formed from the left a-pillar. There was no impact from an object that caused this to occur. The component that failed was the windshield. My safety was put at risk as my visibility was no limited due to the cracks in the windshield glass. Two separate Dodge dealerships have inspected the vehicle's windshield and taken digital photographs. No, the manufacturer themselves have not inspected the vehicle or component. At least not in person. There were no prior warnings to the windshield cracking. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

-The windshield cracked along the right passenger side with no visible impact points prior to entering the vehicle. -The windshield crack reduces visibility thus increasing the risk of a crash. -The independent service center that replaced the windshield stated that it was 100% a stress crack induced through the manufacturing process. No visible impact point was found after removal of the windshield. -The windshield has not been inspected by any relevant authorities such as the manufacturer, police, or insurance representatives. -No warnings, messages, or symptoms of the problem were present prior to the failure.

Windshield cracked for no reason no scratches chips or damage but cracked from the A piller on the driver side.

I had recently had my backup camera/and radio repaired as they are synchronized to work together at a dealership. On [XXX] the issue has happened again, and it is available for inspection upon request. My safety, and others could be put at risk due to potential collisions. The issue has been reproduced, and confirmed upon the first incident of this happening at Capital CDJR Of Indian Trail, NC whom also did the first repair. At this point the vehicle has not been inspected as it started again this morning. The backup camera went glitchy, then said camera system not available, then went glitchy again. This occurred on [XXX]. This is my second time filing a complaint for this issue. Thank your organization for keeping our roads safe. I hope this issue doesn't have any negative safety incidents for myself, or others. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

WINDSHIELD - VEHICLE WAS PARKED IN GARAGE AND WINDSHIELD JUST CRACKED. 12" LONG, EXTENDS FROM DRIVER SIDE PILLAR INWARD. DRIVER LINE OF SIGHT. APPEARS TO BE A STRESS FRACTURE, POSSIBLE IMPROPER INSTALLATION OR DEFECT IN THE GLASS.

Windshield cracking for no apparent reason. I do not know the underlying cause however there are many people reporting this issue on social media sites. Some suspect welding/bonding issues resulting in flex causing the crack under stress. My car was sitting in the garage when the windshield cracked from the A-pillar inward. All videos, pictures submitted from others show the crack in a similar fashion. Driver/Passenger side from the A-Pillar. Some have provided pictures/videos of brand new cars sitting on the lot with the crack. Others are on their 2nd and 3rd windshield replacement.

2023 Dodge Challenger was parked and not running. Opened driver's door and windshield cracked from pillar on passenger side. No prior stone chips, no prior cracks. Car had less than 3000 miles when crack occurred. Appears that windshield was not properly bonded to the vehicle. Paid Safelite $348.03 for windshield replacement.

I somewhat recently purchased a car from Capital Chrysler Dodge Jeep Ram in Indian Trail, NC that is still under warranty. Less than a year old, a little over 5k miles. Recently my backup camera is saying not available or it is very glitchy, also trunk lid liner loose. This is my daily driver. Dangerous to operate, as it drastically decreases my rear visibility. Took it in a couple of weeks ago, waited over two hours for them to say it needed further diagnosis because they don't know what the issue is, or how to fix it They didn't initially offer me a car to drive as this is my only vehicle. When I said that I was contacting the NHTSA, FTC, NCDOJ consumer division, and the DOT, they said drop it off, we'll give you a car to drive. Now they are not responding to my calls or emails, after they said bring it in at my convenience. Like they're not interested in providing warranty work to a potentially dangerous situation. I have to contacted NCDOJ consumer division, The FTC, the NCDOT as thinking about possible legal counsel, if this matter is not resolved. Thanks in advance for your help. People need to be warned about quality issues with these vehicles. Some very major.

The back up camera is horrible in the day and and night I checked several other new Challengers and all were the same This is definitely a safety issue There are several people who are also concerned on the Challenger blogs

New Vehicle lost appx 3.5 qts of oil in appx 700 miles of driving, spraying undercarraige with oil, causing light smoke from striking exhaust, and leaving stains where parked. Appx 3oz of engine oil observed by me to accumulate in low area on top side of under engine front plastic fairing (I recommend a 1/4" drain hole in the low area to avoid accumulation of engine fluids in this area). Returned to Dealer for repair. Repair Diagnosis: Front seal engine oil leak (per dealer repair info, non specific). Front seal(s) replaced. Service agent stated she had seen this before with this particular engine (V6 Pentastar).

When the manual cruise control or the adaptive cruise control is engaged, the speed setting is not displayed as indicated by the user manual of the vehicle. This provides a hazard when using the cruise control, as it creates a situation where you can engage cruise or adaptive cruise without knowing what the speed it is set to, and could potentially result in a collision. Additionally, when adjusting the speed setting of the cruise control, it is you can't see what the speed is adjusted to. This speed setting is displayed on older versions of the vehicle (I previously owned a 2019 challenger that displayed the setting). I have not yet taken the vehicle to the dealer, but have found multiple accounts online of other 2023 Dodge Challengers experiencing the same problem. It would appear to be a software issue, as the manual and adaptive cruise controls function normally other than not being able to see the set speed. Please see the attached photo, Adaptive cruise is currently on, indicated by the green icon on the left of the screen, but the manual indicates the speed setting should be indicated below the green icon.

Not starting,Brake peddle hard to press down ,would not start vehicle, Afraid this will affect stopping when driving.

I purchased a DODGE 2023 CHALLENGER SRT HELLCAT WIDEBODY JAILBREAK with manual transmission in October 2023. In April of 2024 I noticed that the AC did not work when the vehicle was NOT in motion and the OUTSIDE temperature was more than 90 degrees. I took it to a local dealer ship and they kept troubleshooting the vehicle with Dodge and could not fix the issue. Come to find out, all 2023 manual transmission Challenger Hellcats have the same issue. This is effecting approximately 628+ vehicles. Dodge Care states they are aware of the issue and are working on it internally, however no ETA or timeline has been given to the customers of the affected vehicles. Dodge provide me with the following case numbers that you can use to investigate: Case: [XXX] Star Case: [XXX] Their contact phone number is: 855-778-8326 The weblink below is 10 pages (and growing) of customer experiencing the same issue: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The passenger side seat does not return to the "home" position when the "easy entry" handle is used to enter the rear seat from the door opening (the vehicle is a 2 door). Therefore, the seat slams into the knees of the passenger seated behind the passenger causing injury. Therefore, after the rear passenger enters, when the front passenger tries to return the seat to its starting position, the seat slides along the rails all the way till it hits the final stops. This happens regardless of the starting position of the seat along the rails. So, for example, if the seat is adjusted to be all the way forward, once the easy entry handle is used, the seat will slide all the way back on the rails and will lock in the final position. The only exception seems to be if the seat back is returned to its home position first, prior to sliding the seat back. Even in that case, the seat still slides back further than its initial home position. if passengers aren't careful, the vehicle begins to move before the seat is locked into position, and now, with the full weight of the front passenger, the seat slides back and crashes into the knees of the passenger causing injury.

I’m not sure if anyone has reported Dodge ( Challengers ) windshields unexpectedly without impact cracking. I’m seeing it a lot on the 2023 years my windshield cracked without impact, my brother also has a 2023 scatpack and his windshield cracked not even a week after purchasing the car. My cousin and uncle both have a 2016 and both windshields are cracked. I’m seeing a lot of videos on social media with people getting challengers and their windshields are cracked aswell there is no ways it’s a coincidence.

This is an issue with Chassis rigidity and a manufacturing defect. Causing windshield breakage due to torsional forces, chassis load and unload.  Here's my case: 2023 Dodge Challenger R/T - 5.7 / 6 speed manual. This car was purchased new [XXX], it's now broken two OEM Mopar windshields. First occurrence was [XXX] at 2,321 miles. This was warrantied by Dodge and replaced with a new Mopar windshield, [XXX]. Second occurrence was [XXX] at 6,446 miles. At this point in time, my car remains unfixed, undrivable, and has been undrivable since [XXX]. The selling Dealer, Airport Jeep in Platte City, Missouri, has been "working" with a local frame shop to obtain an appointment for a laser frame check. At this point, we've been without the usability of a car, yet still paying for it, for over 30 days. Please see attached images regarding my case, alone. With that being said, I'm also attaching owner commentary and images of other 2023 Challengers where this has occurred as well. The above, being said. This is clearly a chassis build / bonding issue at time of manufacturing, allowing these vehicles to flex and cause chassis popping / noises and windshield breakage. Youtube video references: [XXX] [XXX] The last 4 photos uploaded are from other various 2023 challangers all low miles from separate other owners. Vin numbers unknown. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I pulled car out of garage after a week and hear a pop. Drive had a severe wheel shudder after about a 1/4 mile returned to my house. Examined wheels the disc brake pads both sides had broke/crumbled and partially stuck in rotors. Pads are now crumbling. Car has 1200 miles bought new in August 2023. I never in my 46 years of driving and collecting cars saw anything like it. Went on Dodge forum and see similar complaints with pictures of exact same problem something is wrong and it is extremely dangerous given the weight and horsepower of these cars.

It's not only related to my particular car. I moved to the US two years ago and was surprised how INSAINLY DANGEROUS driver side mirrors all of the American cars have. There is always a HUGE blind spot. People keep saying that if I adjust my mirrors properly there will be no problem, but it is not true. I've been driving for more than 10 years and now, at least once a week, I find myself in a dangerous situation. The bad thing is - it's is impossible to find a convex mirror as a replacement here. I can't believe that researches showed that the flat mirror is safer than the convex one (is there any research btw)? What's a point of installing flat mirrors on a driver's side? I went to a web forum and found this page: [XXX] (apparently form the UK) posted 2 pictures on 03/06/2023 with American's standard mirror and the convex one. Look at the difference. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The computer system has a malfunction I'm driving it says shifter service the shifter starts blinking red car wipers goes on car will shut off in traffic into anti theft mode and ask fir code and will not start it has happened 3 times or more within 30 days the has been in the shop 3 times within 30 days twice where I purchased it the car is not safe I'm scared for my life and others when operating this car as of today I'm afraid to drive my car and I've told asked the dealer for another car the first it happened. Here recently I couldn't stop the car my grandkids in the car on 20 west this started around November 29 and has been continuing I've reported to the dealer the bank that purchased the car for me and filed a claim with my insurance the car is not safe and I have receipts and a video to show and messages to the manager on duty and my salesperson.

At less than 1000 miles on the odometer, my brakes were seizing up after the car was parked in the carport for a week without being driven. When I would go to back the car up, the brakes were stuck. After they popped loose and I started driving down the road we heard a clunking noise. Upon inspection, we noted that some of the front brake pad material [semi-metallics], both left and right, had broken off of the pad and adhered to the rotors. If I had continued driving the car like this, it would have etched a very large groove into the rotors. A brand new, very expensive car, should not experience issues like this. Had I needed to replace the rotors, it would have cost over $1000. We replaced the brake pads to ceramics to keep this from happening again. Since doing so, I have had no issues. I have been on forums and this is not a one-off. Others have experienced the same issue. The brake rotors themselves were rusty when I took receipt of the car after ordering it from a dealer.

Within two days of owning the car the windshield cracked. I was backing out of garage and heard a sound, a crack appeared on the passenger side of windshield midway up. It extended horizontally approx 12" toward the center of windshield. Have heard multiple other customers have had the same issue.

Once the cruise control or adaptive cruise control is set, there is no indication as to what the speed is set to on the display. The only way to find out what it was set to is to turn off the cruise control then set a new speed. Also, when increasing or decreasing the speed control, there is nothing to indicate the new speed in the display. You must count how many times you press the + or - speed button to calculate the new speed. I believe this is a big driving distraction and could be potentially dangerous. You could also accidentally set the speed faster that you thought. All other cars with cruise control that I have owned or rented show the set speed on the display. According to online Dodge Challenger forums, this is a common complaint with this year and model car as well as others. The forum indicates that this may be a programming error/oversight. It has been into the dealer a couple times for several days. They confirmed that it happens on my car and all the cars in their lot of the same year and model. Stellantis stated that this was done by design since 2019 even though the owner's manual says the speed should show on the display. This issue has been present since I purchased the car in September 2023 and continues to this day. I, and others, would like the manufacturer to fix this problem. They acknowledge the issue exist, but continue to ignore it and refuse to fix it.