There are 50 owner-reported air bags & restraints complaints for the 2000 Dodge Durangoin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A NECK SPRAIN AND LACERATIONS TO THE FOREHEAD. THE FRONT PASSENGER SUSTAINED MULTIPLE CONTUSIONS AND ONE OF THE REAR PASSENGER SUSTAINED FACIAL LACERATIONS. A SECOND PASSENGER SUSTAINED BURNS FROM THE SEAT BELT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 153,000.
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE GOING APPROXIMATELY 55 MPH CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT HAND, HIP, AND RIB. THE CONTACT AND HER CHILD WHO WAS IN THE REAR MIDDLE SEAT WERE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE CONTACT'S CHILD SUSTAINED BRUISES TO THE SHOULDER FROM THE CHILD SEAT STRAPS. THE VEHICLE WAS DRIVEN AWAY FROM THE SCENE AND WAS NOT TAKEN TO A REPAIR SHOP. PRIOR TO THE CRASH WHILE DRIVING APPROXIMATELY 10 MPH ,THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE BRAKES WOULD NOT RESPOND AND THE VEHICLE SUDDENLY SLID AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 138,164.
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 15 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE TAKATA AIR BAG RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 85,997.
I HAVE A 2000 DODGE DURANGO WITH 65,000 WELL KEPT MILES. ON OCT 7, I WAS INVOLVED IN A PILEUP ON INTERSTATE 24 IN MURFREESBORO, TN. THERE WERE 6 CARS, AND I WAS NUMBER 3. THE AIRBAG DID NOT DEPLOY. I WAS TAKEN BY AMBULANCE TO VANDERBILT HOSPITAL, WHERE I WAS DIAGNOSES WITH A BROKEN STERNUM. *TR
THE CRUISE CONTROL AND HORN QUIT WORKING. I WAS CHECKING THE INTERNET TO SEE WHAT COULD BE WRONG WITH IT. I FOUND THE RECALL FOR REPLACING THE CLOCKSPRING IN THE STEERING WHEEL AND THIS COULD CAUSE MY PROBLEMS PLUS CAUSE MY AIR BAG TO NOT DEPLOY IN AN ACCIDENT. I CONTACTED THE DEALER AND WAS TOLD MY # (*)WAS NOT INCLUDED AND TO CALL CHRYSLER, WHICH I DID. I WAS TOLD THE SAME THING AND THAT I SHOULD TAKE IT TO BE FIXED AND THEN IF IT WERE ADDED TO THE RECALL I WOULD BE REIMBURSED. I DON'T FEEL I SHOULD BE RESPONSIBLE FOR THIS REPAIR AND I DON'T HAVE THE MONEY FOR IT. WHAT HAPPENS IF I'M IN AN ACCIDENT LIKE THE ONES I'VE READ IN SOME OF THESE OTHER COMPLAINTS AND MY AIR BAG DOES NOT DEPLOY. IS IT JUST SOL OR CAN I SUE CHRYSLER? I FEEL THEY SHOULD INCLUDE MINE AND THE OTHERS IN THE RECALL. *TR
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. ON NOVEMBER 1, 2008, WHILE DRIVING 45 MPH, THE SPARE TIRE RELEASED FROM THE TIRE HOLDER. THE VEHICLE FLIPPED OVER AND CRASHED INTO A POLE. THE WINDSHIELD SHATTERED AND THE DRIVER SIDE FRONTAL AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE HEAD. GEORGIA POLICE REPORT NUMBER 081101015 WAS FILED. THE VEHICLE WILL BE TAKEN TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 95,000.
DT*: THE CONTACT STATED WHILE DRIVING 10 MPH TOWARD AN INTERSECTION ON NORMAL ROAD CONDITIONS, UPON APPLYING THE BRAKES TO OBEY A STOP SIGN, THE AIR BAGS DEPLOYED WITHOUT WARNING. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE INCIDENT. THE FRONT PASSENGER AND THE DRIVER SUFFERED MINOR BRUISES. THERE WAS NO POLICE PRESENT TO REPORT THE INCIDENT. THE DEALERSHIP WAS CONTACTED, WHO PROVIDED THE NHTSA PHONE NUMBER TO REPORT THE INCIDENT. THE MANUFACTURER HAD NOT BEEN CONTACTED YET.
TL*THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING 60 MPH, THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE, WHICH DAMAGED THE ENTIRE FRONT END. THE AIR BAGS DID NOT DEPLOY. THE ROAD CONDITIONS WERE NORMAL. THE CURRENT AND FAILURE MILEAGES WERE 104,000. UPDATED 12/31/07 *TR
TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE CRASHED INTO THE SIDE OF ANOTHER VEHICLE AND CAUSED THE VEHICLE TO CRASH INTO A GUARD RAIL. THE CONTACT STATED THAT NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED. ALL OF THE NECESSARY PARTS WERE ORDERED AND THE ENTIRE VEHICLE WAS REPAIRED BY A RELATIVE. THE FRAME WAS ALSO STRAIGHTENED BY THE RELATIVE. THREE YEARS LATER, THE CONTACT CRASHED INTO THE SIDE OF A TRUCK. AGAIN, NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED. THE CONTACT WAS NOT INJURED IN EITHER CRASH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 130,000.
FRONT AND PASSENGER SEAT BELTS SEVERELY FRAYED ON 2000 DODGE DURANGO. BOTH BELTS ARE FRAYED IN THE SAME PLACE(S) ON BELTS. BELIEVED TO BE CAUSED BY DEFECTIVE DESIGN OF RETRACTOR ASSEMBLY SEAT BELT GUIDE(S) ATTACHED TO INTERIOR FRONT DOOR POST. THIS CREATES A SERIOUS HAZARD TO OCCUPANTS DUE TO LOSS OF SEAT BELT INTEGRITY. PROBLEM REPORTED TO DAIMLER CHRYSLER, WAS TOLD THIS WAS A MECHANICAL PROBLEM NOT COVERED UNDER WARRANTY. *NM
FAILURE OF FRONT AIRBAGS AT APPROXIMATELY 40-45 MPH.
PASSENGER'S SIDE SEAT BELT RETRACTOR FAILED. AS A RESULT, THE PASSENGER WILL NOT BE RESTRAINED PROPERLY.*AK
CONSUMER'S VEHICLE STRUCK ANOTHER VEHICLE. AT 35 MPH, AND THE AIR BAGS DID NOT DEPLOY. VEHICLE WAS TOTALED. CONSUMER WILL MAKE CONTACT THE MANUFACTURER. *AK *TC
WHILE DRIVING 15 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, DUAL AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED HEAD INJURY FROM HITTING THE WINDSHIELD. VEHICLE WAS TOTALED. *AK
THE CLOCK SPRING MALFUNCTIONED. AS A RESULT, RADIO INSIDE OF THE STEERING WHEEL AND THE CRUISE CONTROL FAILED INTERMITTENTLY. A RECALL WAS ISSUED FOR THE CLOCK SPRING, HOWEVER THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
THE VEHICLE WAS IN THE PARK POSITION, WHEN THE CONSUMER TURNED THE KEY, THE VEHICLE JUST ACCELERATED. THE VEHICLE SPUN AROUND, MADE A LEFT HAND CUT GOING INTO A DITCH AND HITTING A TREE. THERE WERE INJURIES. THE CONSUMER HAD A BROKEN RIGHT LEG. THE AIR BAGS DID DEPLOY. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
WHILE DRIVING ACROSS AN INTERSECTION CONSUMER'S VEHICLE WAS HIT HEAD ON. THE VEHICLE THAT HIT CONSUMER'S VEHICLE WAS TOTALED. UPON IMPACT, AIR BAG DID NOT DEPLOY.*AK
CONSUMER STATES THAT SEAT BELTS WILL NOT RELEASE ONCE LOCKED IN IT IS A PROBLEM GETTING OUT OF THE SEAT BELTS. CONSUMER TOOK THE VEHICLE TO A DEALER, AND WAS TOLD THAT SEAT BELTS WERE NOT ON RECALL, AND IT WILL COST CONSUMER APPROXIMATELY $300.00 TO HAVE THEM REPAIRED. *AK
I STOPPED AT A STOP SIGN AND WAITED FOR THE OTHER VEHICLE TO GO BY. AS THEY PASSED ME, I MADE A RIGHT TURN AND HEADED SOUTH IN THE SAME DIRECTION. WITHIN 30 FT AFTER I TOOK OFF FROM THE STOP SIGN, I GLANCED TO THE LEFT AND WHEN I LOOKED FORWARD THE VEHICLE IN FRONT ME HAD STOPPED. I TURNED MY WHEELS TO THE RIGHT AND STRUCK THE OTHER VEHICLE. MY DRIVER FRONT CORNER STRUCK HIS REAR RIGHT CORNER. I WAS ONLY GOING 20 MPH BECAUSE OF THE SCHOOL AND ALL THE CHILDREN WERE PRESENT ON BOTH SIDES OF THE STREET. MY VEHICLE'S FRONT DRIVER SIDE WAS PUSHED IN AND THEN IT STARTED ON FIRE. WITHIN A MATTER OF MINUTES THE VEHICLE WAS ENGULFED IN FLAMES. BY THE TIME THE FIRE DEPARTMENT CAME THE VEHICLE WAS A TOTAL LOSS. I CALLED DAIMLERCHRYSLER AND EXPLAINED WHAT HAS HAPPENED. I WAS TOLD THAT THEY WILL INVESTIGATE AND LET ME KNOW WHAT THEY HAVE FOUND. CHRYSLER WENT INTO GREAT DETAIL WHY THE AIR BAGS DID NOT DEPLOY, BUT AS FAR AS FIRE GOES I WAS TOLD " IT APPEARS THE IMPACT CAUSED A SHORT, WHICH STARTED THE FIRE". NO OTHER EXPLANATION WAS GIVEN AT ALL. FROM THE STOP SIGN TO WHERE ACCIDENT HAPPENED WAS ABOUT 220 FT. I DON'T THINK THAT A $34,000 VEHICLE SHOULD BE LOST AT 20MPH IMPACT. I WAS GIVEN CHRYSLER FILE #[XXX]. VEHICLE: 2000 DODGE DURANGO, VIN [XXX] ST. FRANCIS, WI POLICE DEPARTMENT & ST. FRANCIS FIRE DEPARTMENT CAME OUT TO THE ACCIDENT SITE. *LA UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
MY CHILDREN AND I WERE INVOLVED IN AN AUTO ACCIDENT IN WHICH WE WERE HIT IN THE REAR, AND THEN HIT THE CAR IN FRONT OF US, WHICH ALSO HIT THE CAR IN FRONT OF THEM.OUR 2000 DODGE DURANGO APPEARS TO HAVE FAULTY SAFETY MECHANISMS, AND OTHER HAZARDS, FOR NEITHER AIR BAG DEPLOYED, AND BOTH FRONT SEATS COLLAPSED.*AK
Showing 1–20 of 50 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026