2001 Dodge Durango Complaint Log

WE NOTICED A SQUEAKING IN THE FRONT-END WHILE OUR 2001 DODGE DURANGO WAS UNDER WARRANTY. TOOK TO DODGE DEALERSHIP IN BROWNFIELD, TEXAS, AND MECHANIC COULD NOT DUPLICATE THE SOUND. SAID WE PROBABLY WERE HEARING VIBRATIONS FROM CD'S IN THE SIDE-DOOR POCKETS. CAR NOW HAS 60K MILES, AND OVER LAST 10K MILES OR SO, HAVE NOTICED FOUR THINGS 1) FRONT END MAKING POPPING SOUND, LIKE A JOINT POP ON YOUR ANKLE OR SOMETHING AND 2) WHEN TURNING SHARPLY, VEHICLE BOUNCES LIKE THE WHEEL WAS OUT OF ROUND, 3) UNEVEN WEAR ON FRONT TIRES, ESPECIALLY ON LEFT SIDE, AND 4) VEHICLE LESS STABLE WHEN HITTING BUMPS AS STEERING TENDS TO MOVE BACK AND FORTH. TRIED TO GET A MECHANIC TO CHECK LAST WEEKEND IN LUBBOCK, BUT COULD NOT GET VEHICLE INTO SHOP DUE TO THEIR WORKLOAD. FAMILY MEMBER TOLD US THAT DURANGO'S WERE ON THE NEWS ABOUT WHAT APPEARS TO BE THE SAME PROBLEM. WE WILL BE SCHEDULING A VISIT WITH A DEALERSHIP. I HOPE WE DON'T LOSE A TIRE, AS WE ARE MINIMUM OF 30 MILES FROM A DEALERSHIP. THE CONSUMER TOOK VEHICLE TO A DEALERSHIP AND WAS INFORMED THAT THE UPPER AND THE UPPER CONTROL BUSHING NEEDED TO BE REPLACED BECAUSE THEY WERE WORN. THE NEXT DAY AFTER PART WERE REPLACED THERE IS STILL A POPPING AND SQUEAKING NOISE IN THE FRONT END OF THE TRUCK.

WHEN SHIFTING GEARS VEHICLE PRODUCES A LOUD KNOCKING NOISE. *AK

PREMATURE WEAR ON BOTH FRONT BALL JOINTS. RIGHT SIDE UPPER AND LOWER WORE PREMATURELY. LEFT UPPER WORE PREMATURELY. SEALS WERE INTACT. VEHICLE HAS 40K MILES. DODGE DURANGO 2001. *JB

WHILE DRIVING ON HIGHWAY THE FRONT END STARTED GRINDING. TWO MILES DOWN THE ROAD THE LEFT FRONT WHEEL LOCKED UP AND VEHICLE WENT INTO A SKID. AFTER SAFELY MANEUVERING TO THE EMERGENCY LANE THE DRIVER GOT OUT AND FOUND THAT THE WHEEL HAD COMPLETELY COLAPSED AND WOULD NOT TURN AT ALL. THE VEHICLE WAS TOWED TO A DODGE DEALERSHIP AND UPON INSPECTION, IT WAS FOUND THAT THE BEARING HAD DISINTEGRATED. THE INNER RING OF THE INSIDE BEARING HAD SEIZED TO THE SPINDLE. THE ONLY THING HOLDING THE WHEEL ON WAS THE BRAKE CALIPER. AFTER REPLACING THE DRIVERS SIDE ASSEMBLY THE DEALERSHIP CHECKED THE PASSENGER SIDE AND FOUND IT TO BE LOOSE AS WELL. IT WOULD HAVE SOON DONE THE SAME THING. THIS VEHICLE ONLY HAS 60K MILES ON IT AND THIS SHOULD NOT HAVE HAPPENED. FORTUNATELY THE DRIVER WAS ABLE TO CONTROL THE VEHICLE SAFELY OFF THE ROAD, HOWEVER IT COULD HAVE RESULTED IN A ROLL OVER OR WORSE, DEATH. *AK

HAVE REPLACED UPPER BALL JOINTS IN OUR DURANGO 4 TIMES SINCE PURCHASING IT JUNE 2001. *AK

WHEN TURNING EITHER DIRECTION THE VEHICLE'S FRONT END PRODUCES A KNOCKING NOISE. THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION.

CONSUMER HAD A TIRE BLOWOUT. TOOK VEHICLE TO DEALER TO HAVE THE TIRE REPAIRED. MECHANIC REPAIRED THE TIRE, AND DETERMINED THAT UPPER AND LOWER BALL JOINTS ON BOTH SIDES NEEDED REPLACEMENT. *AK

DURING A VEHICLE INSPECTION IT WAS FOUND THAT THE UPPER BALL JOINTS ON THE RIGHT SIDE HAD TO BE REPLACED DUE TO PREMATURE WEAR. *AK

LEFT UPPER BALL JOINT NEEDS TO BE REPLACED. *AK

WHILE DRIVING 30 MPH THE CONSUMER HEARD A LOUD BANG AND THE VEHICLE COLLAPSED ON THE DRIVER SIDE. THE VEHICLE WAS TOWED TO THE DEALER WHO INFORMED THE CONSUMER THAT THE UPPER BALL JOINT WORE OUT (PE 03-032 FRONT SUSP UPPER BALL JOINT). *NM EA03-023

BALL JOINTS WORE OUT AT 45000 MILES.*AK

FRONT UPPER BALL JOINTS ARE WEARING OUT PREMATURELY. AS A RESULT, VEHICLE WAS UNABLE TO PASS INSPECTION, UNLESS REPLACED. *AK *TC

I BOUGHT MY DODGE DURANGO IN OCTOBER 2002. I HEARD A CLUNKING NOISE & FELT LIKE SOMEONE HIT ME FROM BEHIND WHEN I WOULD STOP. HAD CHECKED AT PONTIAC DEALERSHIP WHERE I BOUGHT IT, THEY SAID THERE WERE NO PROBLEMS. I SAW CBS NEWS STORY ON DURANGOS AND REALIZED THAT THE BALL JOINTS MAY BE THE ISSUE WITH MY VEHICLE, IT STILL MAKES THE SAME CLUNKING NOISE, AND I STILL FEEL THE VEHICLE PUSH FORWARD WHEN I AM STOPPING MY VEHICLE. ON FEBRUARY 14TH OF THIS YEAR, I WAS DRIVING AND LOST MY BRAKES, FOUND OUT THAT THE CYLINDERS WERE BAD. I WILL PUT THIS DOWN AS AN INCIDENT, BUT THE NOISE IS STILL ONGOING, AND SO FAR I HAVEN'T HAD AN INCIDENT & WOULD LIKE TO PREVENT ONE.

WHEN DRIVING AT AN UNDETERMINED SPEED OIL LIGHT APPEARED ON THE DASHBOARD, AND THEN THE VEHICLE STALLED. CONSUMER WAS ABLE TO DRIFT TO THE SIDE OF THE ROAD. CONSUMER RESTARTED THE VEHICLE, AND DROVE IT TO DEALERSHIP FOR INSPECTION. THE MECHANIC CLEANED THE OIL TRAP AND THE PROBLEM CLEARED. *AK

TRANSMISSION WILL NOT ENGAGE WHILE SHIFTING THE GEARS. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT TRANSMISSION NEEDED TO BE REPLACED. *AK *MR

I HAVE A 2001 DODGE DURANGO. AFTER SEEING A REPORT ON THE BALL JOINTS ON TV I TOOK MY VEHICLE IN TO BE CHECKED. GOOD THING I DID BECAUSE THE RIGHT BALL JOINT WAS ABOUT TO BREAK AND HAD TO BE REPLACED. THE LEFT BALL JOINT HAS SOME WEAR BUT WAS NOT REPLACED AT THIS TIME. THERE IS A DEFINITE PROBLEM AND IT NEEDS TO BE ADDRESSED. *JB

VEHICLE MAKES NOISE WHEN TURNING WHEELS. MECHANIC SAYS BALL JOINT IS BAD.

JAN. 28, 2004 DRIVING HOME FROM WORK IN MY 2001 DODGE DURANGO WHEN MY FRONT SEAT WAS SMOKING AND CAUGHT ON FIRE. A SHORT CIRCUIT ON THE CONNECTOR UNDER SEAT SAME THING THAT THE 2001 DODGE RAMS WERE RECALLED FOR.*AK

WHILE DRIVING 45 MPH THE TIE ROD ON THE FRONT PASSENGER SIDE SNAPPED. THIS CAUSED THE CONSUMER TO HIT A GUARD RAIL. THE CONSUMER HAD THE VEHICLE TOWED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM

WHILE STEERING AND TURNING A CORNER THE STEERING WHEEL JERKED. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR ANALYSIS. THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *NM

KNOWN DAIMLER CHRYSLER ISSUE (ENGINE FAILURE AFTER LOW OIL PRESSURE) HAS OCCURRED ON MY VEHICLE. I AM IN THE 39 MONTH OF A 39 MONTH LEASE AND OUT OF WARRANTY. DEALER WANTS ME TO PAY FOR A NEW MOTOR WHICH WILL COST BETWEEN $5000 AND $8000. *CB

WHILE DRIVING THE CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT END. THE DEALER DETERMINED THAT THE BALL JOINTS WORE OUT PREMATURELY. THE DEALER REPLACED THE UPPER ARM AND THE BALL JOINTS. *NM

MY VEHICLE IS PULLING TO THE RIGHT ,I TOOK IT TO CURTIS HUGHES DOGE,MANTECA, CALIFORNIA.THOUGHT IT WOULD BE A SIMPLE ALIGNMENT.WHEN I CALLED FOR MY VEHICLE THEY TOLD ME IT NEEDED THE SUSPENTION BALL JOINTS REPLACED. THEY WERE ON BACK ORDER IT WOULD TAKE ABOUT A WEEK TO GET THEM IN. I CALLED BACK WITHIN THE WEEK THE PARTS WERE IN. I TOOK MY DODGE DURANGO IN, LATER THAT AFTERNOON, I PHONED TO SEE IF THE VEHICLE WAS READY TO BE PICKED UP I WAS TOLD THERE IS A PROBLEM WITH THE TRUCKS STEERING. IT WAS ORIGINALLY SAID TO COST $885.00 FOR THE BALL JOINT REPAIR JOB. THE PRICE HAS NOW SHOT UP TO $1800.00 FOR REPAIRS. THE TRUCK ONLY HAS 48000 MILES ON IT. I AM NOW TOLD THAT THESE REPAIRS ARE NOT UNDER WARRANTY. THIS IS SAFETY ISSUE FOR ME. MY VEHICLE IS USEDTO TRANSPORT CHILDREN DAILY,AND IT IS UNFAIR THAT I SHOULD HAVE TO PAY THESE FEE AND VERY COINCIDENTAL THAT THE TRUCK SUDDENLY IS HAVING MAJOR PROBLEMS IMMEDIATELY AFTER THE 36000 MILE WARRANTY HAS PASSED. AROUND CHRISTMAS 2003 THERE WAS A REPORT ON THE NEWS ABOUT RECALLING DODGE DURANGOS. THIS ONE NEEDS TO BE RECALLED AND FIXED CORRECTLY AND NOT AT MY EXPENSE. .

I HIT A CAR IN FRONT OF ME DRIVING TO WORK. THE DRIVER IN FRONT OF ME HAD ALREADY HIT THE CAR IN FRONT OF HIM, WHEN I REALIZED THAT HE HAD COME TO A COMPLETE STOP, I WAD DRIVING ABOUT 30 MILES PER HR AND HIT MY BRAKES, MY DURANGO SLID AND HIT THE CAR. I TOTALED THE ENTIRE BACK END OF THE CAR I HIT, AND CURRENTLY THE DAMAGE TO MY TRUCK IS STILL CLIMBING. MY CONCERN IS THAT THE IMPACT WAS PRETTY HARD AND THE DAMAGE IS MAJOR, NOT INCLUDING THE DRIVER I HIT WAS COMPLAINING OF NECK, KNEE AND BACK INJURIES. MY CONCERN IS THAT MY AIR BAG DID NOT DEPLOY. LUCKILY I WAS ALONE AND MY OLDER CHILDREN WERE NOT IN THE FRONT SEAT. I SUBSTAINED MINOR INJURIES, HOWEVER THE POLICEWOMAN WHO ARRIVED AT THE SEEN WAS QUITE SURPRISED THAT THE AIR BAG DID NOT DEPLOY AND SUGGESTED THAT I LOOK INTO TO WHY. *CB

CLOCK SPRING FAILURE-SAME SCEANARIO AS CURRENT NHTSA INVESTIGATION INVOLVING DAIMLER CHRYSLER MINI-VANS. FAILURE RESULTED IN A NON-WARRANTY COVERED EXPENSE OF $219.42 IN PARTS AND LABOR TO REPLACE CLOCK SPRING.*AK

I WAS SITTING AT A STOP SIGN, THE CAR IN FRONT OF ME PULLED OUT INTO THE PATH OF AN ONCOMING CAR. IT SWERVED TO AVOID HITTING HER AND HIS WHEELS LOCKED TO THE RIGHT AND HIS CAR TURNED ONTO THE ROAD I WAS ON AND HE HIT ME ALMOST HEAD ON AT ABOUT 30 TO 35 MILES PER HOUR. MY STEERING RACK IN PENION WAS BROKEN, MY RADIATOR, RADIATOR CORE, FAN, BOTH FAN HOUSINGS, GRILL, FRONT LEFT LIGHTS, DRIVING LIGHTS, BUMPER, TRANSMISSION LINE, AND DAMAGE TO INSIDE OF DASHBOARD WHERE MY DAUGHTER'S KNEES HIT. AIRBAGS DID NOT DEPLOY!!*AK

PREMATURE FAILURE OF BALL JOINTS ON 2001 DODGE DURANGO COSTING APPROXIMATELY $700 IN REPAIRS. *LA

I HAVE A 2001 DODGE DURANGO WITH A NUDGE OVER 50,000 MILES. WHEN I RECENTLY MOVED TO VA FROM FL I HAD TO START GETTING VEHICLE INSPECTIONS TO GET PLATES. I TOOK MY TRUCK TO A CHEVY DEALER FOR THE SAFETY INSPECTION AND THEY SAID IT WAS UNSAFE AS THE UPPER RIGHT BALL JOINT WAS IN HORRIBLE SHAPE. I HAD HEARD SOME VERY LOUD POPPING WHEN I TURNED THE WHEEL AND SOMETIMES AFTER TURNING, BUT NEVER GAVE IT MUCH THOUGHT. I TOOK THE TRUCK TO A DODGE DEALER FOR THE SAME INSPECTION BECAUSE I THOUGHT THE CHEVY DEALER MAY HAVE JUST WANTED TO MAKE SOME MONEY ON ME. THE DODGE DEALER REPLACED A FEW BULBS AND SAID IT WAS ROAD READY, "SAFE." THE OTHER DAY MY STEERING FELT SOMEWHAT BOUND WHEN I WAS DRIVING SO I PULLED OVER TO LOOK AND I WAS ASTONISHED TO SEE THAT THE CHEVY DEALER WAS RIGHT. SO IS DODGE WILLING TO LET SOMEONE DIE AFTER A STATE MANDATED SAFETY INSPECTION TO SAVE A FEW DOLLARS? *LA

IN JANUARY OF THIS YEAR, I WAS DRIVNG MY 2001 DURANGO HOME FROM WORK AND HEARD A "CLUNKY" NOISE. THINKING I HAD A FLAT TIRE, I STOPPED AND LOOKED AND SAW NOTHING. WHEN I GOT HOME, MY HUSBAND DROVE IT AROUND THE BLOCK AND THOUGHT IT WAS THE BRAKES. THE NEXT MORNING, HE DROVE TO MCKINNEY DODGE (ABOUT 10 MILES ON THE FREEWAY) AND AS HE GOT OFF THE FREEWAY AND PULLED INTO THEIR PARKING LOT, THE DRIVERS SIDE WHEEL TURNED COMPLETELY SIDEWAYS AND BROKE, CAUSING THE VEHICLE TO FALL DOWN ON THAT SIDE. I PULLED INTO THE PARKING LOT A FEW MINUTES LATER AND SAW MY VEHICLE WITH THE WHEEL TURNED OUTWARDS AND FRONT END DOWN ON TOP OF IT. THEY FIXED THIS UNDER THE EXTENDED WARRANTY. THIS ALSO CAUSED THE MAG WHEEL TO BEND AND THE TIRE NOT TO HOLD AIR, SO WE HAD TO PAY ANOTHER $50 TO HAVE THAT FIXED BEFORE WE COULD EVEN DRIVE IT. THE SERVICE MAN HAD CALLED ME AT WORK AND TOLD ME HOW FORTUNATE WE WERE THAT MY HUSBAND WAS NOT STILL ON THE FREEWAY WHEN THIS HAPPENED. THE DODGE DEALERSHIP TOLD US THIS WAS A VERY UNCOMMON OCCURRENCE. I NOW FEEL THAT WE WERE DECEIVED BY DODGE TRYING TO COVER UP THIS PROBLEM AND WORRY ABOUT OUR DAUGHTER AND GRANDCHILDREN IN THEIR NEW 2003 DURANGO. THERE SHOULD BE A RECALL IMMEDIATELY AND THE PROBLEMS SHOULD BE CORRECTED BEFORE PEOPLE ARE KILLED. OUR DURANGO HAD ABOUT 39,400 MILES ON IT AT THE TIME.*AK

WHILE THE VEHICLE WAS BEING SERVICED, THE DEALERSHIP NOTICED BALL JOINTS WORE OUT AND NEEDED REPLACEMENT. *AK THE BALL JOINTS WERE WORN EXCESSIVELY AND DEFECTIVE PER DEALER. *SC *JB

PASSENGER SEATS AND DRIVER SEAT ON 2 2001 DODGE DURANGO DO NOT HOLD ON RAILS THEY HAVE PLAY AND SLIDE BACK AND FORTH EACH TIME YOU ACCELERATE OR BRAKE. ITS A SAFETY HAZARD .IT SLAMS YOUR KNEES INTO THE DASH BOARD. COMPLAINED SEVERAL TIMES TO DODGE CORP FILED COMPLAINT CASE#17864244. *TR

LOUD SQUEAKING UNDER THE FRONT END, AND THE VEHICLE WOULD BECOME VERY UNSTABLE AFTER HITTING A BUMP IN THE ROAD. THE VEHICLE WOULD ACTUALLY BOUNCE IN DIFFERENT DIRECTIONS AFTER HITTING A LARGE BUMP. TURNING THE WHEEL THERE WAS A POPPING NOISE IN THE WHEEL AND STEERING WHEEL. AT 41,000 MILES, BOTH OF THE FRONT UPPER BALL JOINTS HAD TO BE REPLACED FOR "EXCESSIVE WEAR". THE DEALERSHIP TOLD ME THAT MOST BALL JOINTS DON'T LOOK THIS BAD UNTIL YOU'VE HIT WELL OVER 100K. WE DO NOT GO 4-WHEELING IN OUR DURANGO, WE DO NOT DRIVE RECKLESSLY. THIS VEHICLE IS OWNED BY AN AMPUTEE WHO USUALLY ONLY DRIVES IT ON THE HIGHWAY. THIS COST US OVER $1,000 TO FIX, AS CHRYSLER WOULD NOT HELP. THIS IS A KNOWN ISSUE, AND CHRYSLER HAS NOT ISSUED A TSB OR RECALL ON IT BECAUSE SUPPOSEDLY NOT ENOUGH PEOPLE HAVE COMPLAINED. *AK

WHILE APPLYING THE BRAKE PEDAL, THE VEHICLE VIBRATED UNCONTROLLABLY AND THE FAILED TO STOP COMPLETELY. THE MECHANIC INFORMED THE CONSUMER THAT THE ROTORS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB

NHTSA RECALL 04V596000; CONCERNING UPPER BALL JOINT WEAR. THE DEALER REFUSED TO HONOR THE RECALL WITHOUT AN EXPLANATION. *AK *SC *JB

WHEN MAKING A LEFT TURN HEARD A KNOCKING NOISE FROM THE FRONT END. DEALERSHIP SERVICED VEHICLE SEVERAL TIMES, BUT WAS UNABLE TO LOCATE THE CAUSE OF THE NOISE. *AK

WHEN APPLYING BRAKES FOR A NORMAL STOP BRAKE PEDAL PULSATES AND VEHICLE DOES NOT STOP RELIABLY.*AK

COMPLAINT RECEIVED VIA E-MAIL. MY WIFE WAS DRIVING WHEN SHE HEARD A BIZARRE NOISE COMING FROM THE FRONT WHEEL OF THE TRUCK. SHE IMMEDIATELY STARTED DRIVING TOWARDS THE DEALERSHIP, BUT THE WHEEL FOR UNKNOWN REASON BROKE AT THE HUB AND SEPARATED FROM THE TRUCK, CAUSING HER TO SKID WHILE MAKING A LEFT TURN IN THE INTERSECTION. FORTUNATELY, MY WIFE AND CHILDREN WERE NOT INJURED. *AK

THE UPPER BALL JOINTS ON MY 2001 DODGE DURANGO FAILED AND NEEDED TO BE REPLACED AT AN EXPENSE OF OVER $800.00. LUCKILY FOR ME AND MY FAMILY IT WAS NOT A CATASTROPHIC FAILURE WHEN WE WERE DRIVING THE VECHILE!! IT WAS REPORTED TO THE DEALER WHO INFORMED ME IT WAS HAPPENING ALOT TO OTHER OWNERS AND THAT NO RECALL HAS BEEN ISSUED SO THERE WAS NOTHING THEY COULD DO.WHAT, DO SEVERAL HUNDRED PEOPLE NEED TO DIE FIRST BEFORE ANYONE RECOGNIZES AND FIXES THIS PROBLEM!!?? THIS VECHILE ONLY HAS LESS THAN 47,000 MILES IT AT THE TIME OF REPAIR AND IT IS ABSOLUTELY RIDICULOUS THAT NOTHING HAS BEEN DONE ABOUT THIS PROBLEM!!*AK

ON JANUARY 2, 2004 AN INDEPENDENT SHOP REPLACED THE UPPER BALL JOINTS AT THE CONSUMER'S EXPENSE. *AK THE CONSUMER WAS INFORMED THAT THE WHEEL WAS ABOUT TO FALL OFF. *SC *JB

WHILE DRIVING 15 MPH CONSUMER HEARD A POPPING NOISE COMING FROM UNDERNEATH THE VEHICLE. CONSUMER TOOK VEHICLE TO THE DEALER FOR ANALYSIS, AND MECHANIC NOTICED THAT THE BUSHINGS OF LOWER CONTROL ARM NEEDED TO BE REPLACED. *AK

FRONT UPPER BALL JOINTS REPLACED ON 2001 DODGE DURANGO (46,000 MILES), AND AXEL WHEEL BEARINGS ALSO REPLACED.*AK

MY DURANGO IS ALWAYS SERVICED WHEN NEEDED. OIL IS CHANGED EVERY 3000 MILES OR 3 MONTHS WHICH EVER COMES FIRST. LAST TIME IT WAS TAKEN TO THE DEALERSHIP FOR SERVICE EVERYTHING CHECKED OUT OK. ALL OF A SUDDEN AFTER 2,000 THE TRANSMISSION GOES OUT. I CALLED DAIMLER CHRYSLER TO ASK IF IT HAD A WARRANTY THEY RESPONDED THAT THE WARRANTY WAS FOR 36,000 MILES OR 3 YEARS. I HAVE TAKEN IT TO 2 MECHANICS AND THEY HAVE BOTH SAID THAT I NEED A NEW TRANSMISSION. WHEN MY DURANGO WAS CONNECTED TO THE COMPUTER TO SEE WHAT THE PROBLEM WAS IT ONLY INDICATED THAT IT NEEDED THE SPEED SENSORS REPLACED, I DID THAT AND IT STILL HAS THE SAME PROBLEM. IT SHIFTS INTO 1ST AND 2ND GEAR BUT NOT INTO 3RD GEAR.

WHILE DRIVING 35 MPH VEHICLE WAS INVOLVED IN A COLLISION. UPON IMPACT NEITHER OF THE FRONTAL AIR BAGS DEPLOYED. NO INJURIES WERE REPORTED. *AK *NM

I OWN A 2001 DODGE DURANGO AND THE UPPER AND LOWER BALL JOINTS HAVE GONE BAD ON THIS VECHICLE UNDER 40,000 MILES. IT IS CAUSING VEHICLE TO SWAY RIGHT.*AK

WHILE DRIVING ON THIS DAY I SLIP ON SOME SNOW AND MY 2001 DURANGO LOST CONTROL UNEXPECTEDLY AND SLAMMED INTO A TREE TRUCK WAS TOWED TO AUTO BODY SHOP AND I WAS TOLD THAT THE BALL JOINTS ON BOTH SIDES OF THE VEHICLE WHERE SHOT AT 30000 MILES AND NEEDED TO BE REPLACED IMMEDIATELY YOU GUYS PLEASE GIVE ME SOME FEEDBACK ON THIS SITUATION BECAUSE CHRYSLER DAIMLER WOULD NOT GIVE ME ANY INFORMATION BESIDES THAT THE THE BALL JOINTS ON THESE VEHICLES ARE UNDER INVESTIGATION THANK YOU VERY MUCH MICHAEL NELSON. *CB

WHILE DRIVING CONSUMER HEARD A LOUD SQUEAKING NOISE COMING FROM THE RIGHT REAR BALL JOINT. THE DEALERSHIPS MECHANIC WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *NM

WHILE PARKED, THE VEHICLE'S FRONT END COLLAPSED. THE DEALER STATED THE BALL JOINTS FELL OFF THE VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB EA03-023

WHILE DRIVING STEERING WHEEL BECAME LOOSE. DEALERSHIP INFORMED THE CONSUMER THAT THE PROBLEM WAS DUE TO DEFECTIVE FRONT UPPER BALL JOINTS. MECHANIC COULD NOT RESOLVE THE PROBLEM.*AK

RT FRT UPPER BALL JOINT FAILED @ 29,357 MILES ON 12/13/03. AS OF THIS DATE-3/4/04 LEFT FRT UPPER BALL JOINT IS FAILING & NEEDS TO BE REPLACED. *JB

HAD TO REPLACE UPPER & LOWER BALL JOINTS IN MY 2001 DURANGO AFTER REPLACING PREMATURELY WORN OUT TIRES, DEALER SAID IT WOULD COST CLOSE TO $1,000 SINCE I AM 1,000 MILES OVER MY WARRANTY. ALSO HAD TO REPLACE POWER STEERING PUMP AT A COST OF $600 DON'T KNOW IF THIS IS A RESULT OF THE DEFECTIVE BALL JOINTS HOWEVER. *AK