2011 Dodge Durango Complaint Log

HAVING PROBLEMS WITH PUSH START BUTTON AND REMOTE START WITH KEYFOB.....AT TIMES CAR CRANKS BUT IT DOESN'T TURN ON. HAVE TO TRY MANY TIMES BEFORE IT TURNS ON. *TR

VEHICLE WOULD HESITATE TO START, AFTER SEVERAL TRIES IT WOULD START. ON 11/11/13 WHEN THE CRUISE CONTROL WAS SET IT ACCELERATED BY ITSELF. I WAS TRYING TO START IT ON 11/12/13 AND 11/13/13, WHEN IT FINALLY STARTED IT ACCELERATED TO 4 1/2 RPM, SO DROVE IT TO THE DEALERSHIP AND I WAS TOLD IT WAS THE TIPM, WHICH ISNT AVAILABLE, BUT THERE ARE PARTS TO CORRECT THE PROBLEM. ONE PART WOULD BE AVAILABLE IN 4 BUSINESS DAYS AND THE WIRING PART WON'T BE AVAILABLE UNTIL 12/24/2013 ESTIMATED. THIS ID SUCH AN INCONVENIENCE! *TR

I AM HAVING PROBLEMS WITH THE 2011 CAR STARTING UP. I TRIED TO START IT AT LEAST 5 TIMES BEFORE STARTING. THEN EVENTUALLY, IT WOULD NOT START AT ALL. I WENT TO THE DEALERSHIP AND THEY COULD NOT FIND PROBLEM AFTER COMPLETING A DIAGNOSTIC. LETTER THEY TOLD ME I WOULD HAVE TO PAY 100 DOLLARS PER HOUR IN ORDER FOR THEM TO LOOK AT THE FUEL PUMP. IF THAT WAS NOT THE PROBLEM, I WOULD STILL HAVE TO PAY FOR IT. I TOOK IT TO ANOTHER MECHANIC. THEY TOLD ME IT WAS THE FUEL BOX OF THE INTEGRATED POWER CONTROL MODULE. I HAVE NOT HAD MY CAR LONG, AND I READY TO SELL IT. NO MORE DODGES FOR ME. *TR

THE VEHICLE FAILED TO START. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SPORADICALLY STALLS WITHOUT WARNING. SUV WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE IS AT DEALERSHIP WITHOUT AN ETA ON REPAIR. PART IS ON BACK ORDER. VEHICLE HAS 36800 MILES. *TR

INCIDENT DATE START: 11/02/2013. THE VEHICLE WOULD NOT START. THE ENGINE WOULD TURN OVER BUT THERE WAS EITHER NO FUEL OR IGNITION SPARK. CONTINUED TO TRY TO START THE VEHICLE BUT REFUSED TO START. AFTER ABOUT 6 TO 8 MINUTES OF TRYING IT STARTED. THE VEHICLE STARTED EVERY TIME AFTER THAT BUT THE NEXT MORNING IT REFUSED TO START. AGAIN AFTER 6 TO 8 MINUTES OF TRYING, IT STARTED AND STARTED EACH TIME FOR THE REST OF THE DAY. THIS REPEATED ITSELF EACH DAY. THE DEALER DIAGNOSED IT AS THE "TOTALLY INTEGRATED CONTROL MODULE" FAILED. *TR

VEHICLE WOULD NOT START, WOULD START THEN IT WOULD SHUT OFF WITHIN A FEW SECONDS OF BEING ON, THIS WOULD BE REPEATED SEVERAL TIMES BEFORE THE VEHICLE WOULD STAY ON AND WE COULD DRIVE IT. SOMETIMES IT WOULD BE FINE FOR THE REST OF THE DAY, OTHER TIMES IT WOULD BE A CONTINUED PROBLEM THROUGHOUT THE SAME DAY. THIS HAS BEEN ONGOING SINCE THE FIRST INCIDENT BACK IN NOVEMBER OF 013, AND WE DID TAKE IT TO THE DEALERSHIP WHERE WE PURCHASED IT NEW AND THEY SAID IT WAS ONLY THE COMPUTERS NEEDING TO BE CALIBRATED OR RESET. WE NOTIFIED THE DEALER THE PROBLEM STILL EXISTED, BUT THEY DID NOT FIND A SOLUTION. WE INFORMED THE DEALER OF PROBLEMS WITH THE TIPM MODULE AND THAT WE FELT THIS WAS THE PROBLEM, THE DEALER DENIED THIS WAS THE PROBLEM. IT IS NOW MARCH, 2014 AND IN RECENT DAYS WE HAVE EXPERIENCED THE VEHICLE'S FUEL LINE RELAY STAYING ENGAGED AFTER WE HAVE TURNED OFF AND REMOVED THE KEY FROM THE VEHICLE. THIS NEW PROBLEM WILL STAY ONGOING UNTIL WE REMOVE THE M20 FUSE. WE HAVE CONTACTED THE DEALERSHIP AND WILL BRING IT IN. WE PHYSICALLY WENT TO THE DEALER AND SPOKE WITH A SALES REP. WHO WAS GIVING US THE IMPRESSION HE HAD NO IDEA WHAT THE PROBLEM WAS AND SAID THAT NO ONE THERE COULD COME OUT TO HEAR THE SOUND OF THE FUEL LINE REMAINING ENGAGE, WE WOULD HAVE TO COME BACK WHEN A SERVICE PERSONAL CAN HEAR IT AND ADVISE ON IT. WE ARE EXTREMELY CONCERNED THAT THE FUEL LINE RELAY REMAINS ACTIVE AND ENGAGED WHILE THE VEHICLE IS STANDING, THIS COULD BE POTENTIALLY LIFE THREATENING IF IT WERE TO BE REAR ENDED OR HIT BY A MOVING VEHICLE. WE ARE CONCERNED THAT OUR CHILDREN, ANYONE IN THE VEHICLE COULD BE SERIOUSLY INJURED OR KILLED IF THIS WERE TO HAPPEN. WITH HUNDREDS OF COMPLAINTS FROM CONSUMERS WITH CHRYSLER/DODGE VEHICLES EXPERIENCING THE VERY SAME PROBLEM AND WITH A NATIONAL BACK ORDER ON THE VERY PART THAT NEEDS FIXING, WE FIND IT UNCONSCIONABLE THAT THERE HASN'T BEEN A RECALL!! *TR

ON 10/24/2013 I STARTED THE CAR WITH THE KEY FOB BY THE TIME I REACHED THE VEHICLE IT WAS OFF THIS HAD HAPPENED BEFORE WHEN I HAD LESS THAN 1/4 OF GAS SO I THOUGHT NOTHING OF IT. DROVE TO WORK THE MORNING OF THE 25TH JUST FINE GOT READY TO GO TO LUNCH AND THE POST OFFICE USED THE KEY FOB TO REMOTE START BY THE TIME I GOT TO THE CAR IT WAS OFF WHEN I ATTEMPTED TO START IT WOULD NOT START CONTINUED TO MAKE A SOUND AS IF IT WAS STILL TRYING TO START. I FILLED THE TANK MIND YOU ON MY WAY TO WORK SO I KNEW IT WASN'T THE LACK OF GAS AT THIS POINT. I HAD TO HAVE IT TOWED DURING MY LUNCH BREAK TO THE DEALER WHO CALLED A FEW HOURS LATER TO INFORM ME IT WAS THE TIPM (TOTALLY INTEGRATED POWER MODULE) WHICH WOULD COST $1,230 NOT INCLUDING LABOR. OH THE CATCH IS THE PART IS ON BACK ORDER AND HE WILL NOT KNOW WHEN IT WILL GET HERE UNTIL HE PLACES THE ORDER. I QUESTIONED THE FACT THAT THIS WAS A RARE PART AND IF ANY RECALLS HAD BEEN ISSUED AS MY WARRANTY JUST RAN JUST REACHED 41K WARRANTY EXPIRED AT 35K. HE SAID NOT JUST WITH DURANGO'S BUT ALSO WITH OTHER DODGE MODELS SAID HE WOULDN'T KNOW WHEN PART WOULD ARRIVE UNTIL HE PLACED THE ORDER. WELL I CAN SEE NOW I NEED TO EXPECT THE WORST. THIS SHOULD BE A NATIONWIDE RECALL. *TR

MY VEHICLE (2011 DODGE DURANGO) STARTED TO NOT TURN OVER WHEN GOING TO START. IT ALMOST FELT LIKE THERE WAS NO GAS GETTING TO THROUGH. IT EVENTUALLY STARTED AFTER 3 TRIES. THE NEXT MORNING IT WAS WORSE AND TOOK 5 TRIES FOR IT TO EVENTUALLY START. AFTER TAKING IT TO A DODGE DEALERSHIP THE TOLD ME IT WAS THE FUEL PUMP AND I WOULD NEED TWO NEW PUMPS. I DECIDED TO TAKE THE VEHICLE TO MY LOCAL MECHANIC. HE INFORMED ME IT WAS ACTUALLY THE TOTALLY INTEGRATED POWER MODULE (TIPM). WHEN I WENT BACK TO THE DEALERSHIP TO INFORM THEM THEY MISDIAGNOSED THE PROBLEM AND IT WAS THE TIPM, THEY INFORMED ME THAT THERE WAS A 700+ WAITING LIST TO GET THIS UNIT, WOULD COST $1200 AND IT WOULD LIKELY TAKE 2-3 MONTHS TO GET IT. NO HELP WAS EXTENDED IN THE FORM OF A LOANER CAR OR HELPING PAY FOR A RENTAL. WHEN THIS HAPPENED I ACTUALLY HAD A 2014 DURANGO IN THE PROCESS OF BEING BUILT BUT THEY STILL DID NOT OFFER ANY HELP. I TOLD MY LOCAL MECHANIC ABOUT THE BACK ORDER ON THEN TIPM. HE THEN TOOK THE TIPM OUT AND SENT TO HIS COMPONENT GUY. HE ORDERED SOME PARTS AND SOLDERED THEM ON THE EXISTING TIPM. THIS TOOK A WEEK TO FINISH AND IS WORKING WITHOUT PROBLEM FOR A COST OF $400. WHY DODGE CHOOSES NOT HAVE SOMEBODY REPAIR THE ACTUAL TIPM LEADS ME TO BELIEVE ITS NOT AN HONEST DEALING. *TR

THE VEHICLE JUST DIED WHILE DRIVING IN A PARKING LOT LOSS OF POWER TO EVERYTHING INCLUDING STEERING AND BRAKES. IT WAS RESTARTED AND DRIVEN TO WHERE WE WERE STAYING. THE NEXT MORNING IT WOULD NOT START AFTER MANY ATTEMPTS. WE HAD IT TOWED TO THE NEAREST DODGE DEALER WHERE WE EVENTUALLY LEARNED IT WAS THE TIPM MODULE . WE ALSO LEARNED THAT THIS PROBLEM COULD BE A DANGEROUS ONE. WE WERE ALSO INFORMED THAT THIS PART IS ON ETERNAL BACK ORDER LEAVING US STRANDED 12 HOURS FROM HOME WITH A CAR FULL OF KIDS. DODGE NEEDS TO MAKE THIS RIGHT!!! I AM NOT SURE I WILL FEEL SAFE DRIVING THIS VEHICLE NOW THAT I KNOW THIS IS A REAL COMMON PROBLEM! *TR

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THE VEHICLE WOULD STALL SPORADICALLY DUE TO LACK OF FUEL REACHING THE ENGINE WHEN FIRST STARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT THE TIPM THAT POWERED THE FUEL PUMP TO THE ENGINE WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART NEEDED TO COMPLETE THE REPAIRS WAS ON BACKORDER. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 47,460.

WAS HAVING PROBLEMS WITH OUR CAR STARTING AND TOOK IT IN AND WAS ADVISED THAT THERE WAS A PROBLEM WITH THE TIPM OUR WARRANTY DID NOT COVER THE REPAIRS SO HAD TO WAIT ABOUT 4 MONTHS TO FIX IT AS IT WAS A $1200.00 OUT OF POCKET EXPENSE. AFTER THEY FIXED THAT PROBLEM ONLY A YEAR AFTER I BOUGHT THE VEHICLE THEY ADVISED THAT MY TRANS COOLER WAS LEAKING TRANSMISSION FLUID AND IT WOULD COST APPROXIMATELY $900.00 TO FIX THAT. MY CO-WORKER HAS THE SAME MODEL DURANGO AND HAS THE SAME PROBLEM. POOR MANUFACTURING I GUESS, I HOPE THEY ISSUE A RECALL THIS IS RIDICULOUS TO HAVE A CAR ONLY TWO YEARS AND HAVE TO MAKE TWO MAJOR REPAIRS ON IT. NOT HAPPY WITH THE DODGE DURANGO AT ALL!!! *TR

THE VEHICLE WILL NOT START SOMETIMES. TOOK VEHICLE IN TO DEALERSHIP, AND IT DID NOT ACT THE WAY IT DID ON ME. SO THEY UPDATED THE SOFTWARE, THE VERY NEXT DAY THE VEHICLE WOULD NOT START REGULARLY. IT WOULD MAKE A NOISE LIKE IT WAS NOT GETTING ENOUGH GAS TO THE STATER. TOOK VEHICLE THE DEALERSHIP, THEN WAS TOLD IT WAS THE TIPM (TOTALLY INTEGRATED POWER MODULE). THIS ITEM IS NOT COVERED UNDER WARRANTY. THIS IS CURRENTLY OUR ONLY MODE OF TRANSPORTATION. IT IS THE FAMILY VEHICLE, USED ALSO FOR WORK. THE DEALERSHIP TOLD US THAT IT WOULD COST AT LEAST $1,000 TO HAVE IT FIXED. HOWEVER, I PURCHASED THIS VEHICLE LEAST YEAR IN OCTOBER, THIS SHOULD NOT BE HAPPENING ON VEHICLE OWNED LESS THEN A YEAR. NOW THE PART FOR THE VEHICLE IS NOT AVAILABLE AND I HAVE A USELESS VEHICLE SITTING IN MY DRIVEWAY AND CAN'T DRIVE OR MOVE IT. THIS SHOULD BE ON RECALL!!!!!! AND CONSUMERS SHOULD BE REIMBURSED FOR THEIR SUFFERING FROM CHRYSLER. I THINK THAT IT IS TIME THAT THE MEDIA BEWARE OF THE RAW DEAL CONSUMERS ARE GETTING FROM CHRYSLER. WHEN MY FIANCE DROVE IT TO WORK IT STALLED ON HER, COMPLETELY SHUT DOWN. SHE COULD HAVE BEEN SERIOUSLY INJURED!!!! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL*THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 14V634000 (ELECTRICAL SYSTEM), 14V530000 (ELECTRICAL SYSTEM), 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIRS. THE CONTACT WAITED FOR LONGER THAN A YEAR AND THE DEALER DID CONFIRM IF THE CONTACT WAS ON A WAITING LIST. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A REASONABLE TIMEFRAME TO REPAIR THE VEHICLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 4/6/15*CN THE CONSUMER STATED THE DEALER WAS ABLE TO DO ONE OF THE RECALLS, BUT DID NOT SAY WHICH ONE. UPDAE

ABOUT 2 MONTHS AGO (AT AROUND 50000 MILES), I STARTED EXPERIENCING PROBLEMS WITH STARTING THE VEHICLE. IF I USED THE PUSH BUTTON, IT WOULD JUST KEEP TRYING TO TURN OVER BUT WOULDN'T START. I REMOVED THE BUTTON, THINKING THAT MAY HAVE SOMETHING TO DO WITH IT BUT IT DIDN'T HELP THE PROBLEM HAS CONTINUED TO GET WORSE, AND TODAY, IT TOOK APPROXIMATELY 20 TRIES TURNING THE KEY TO FINALLY GET IT TO START. FOR A FEW DAYS I WAS ABLE TO START IT BY REMOTELY STARTING IT, BUT NOW THAT DOESN'T WORK EITHER. ABOUT TWO WEEKS AGO, I DID TAKE IT TO THE DODGE/CHRYSLER/JEEP DEALER WHERE IT WAS PURCHASED AND WHO HAS PERFORMED ALL MAINTENANCE ON THE CAR SINCE ITS PURCHASE. THEY COULD NOT GET IT TO "ACT UP" BUT GUESSED THAT IT IS THE TIPM AND QUOTED ME $1,067 TO REPAIR/REPLACE. I WAS TOLD THE PART ITSELF WAS $800. I WAS ALSO TOLD THAT CHRYSLER WAS WORKING ON SOME SORT OF BY-PASS THAT SHOULD BE AVAILABLE IN MARCH 2014, AND WILL BE MUCH CHEAPER. BASED ON THE FACT THAT EVERY DAY STARTING GETS MORE PROBLEMATIC, THERE IS NO WAY I CAN WAIT UNTIL MARCH TO REPAIR THE VEHICLE. EVERY DAY I WONDER IF THIS IS THE DAY IT WON'T START AT ALL. ON THE OTHER HAND, FROM WHAT I'M READING ONLINE, IT APPEARS I PROBABLY CAN'T GET THE PART ANYWAY, BECAUSE THERE ARE APPARENTLY SO MANY ORDERS FOR THIS PART, THAT IT IS ON BACK ORDER AND PEOPLE ARE WAITING MONTHS TO GET THE PART. I LIVE RURALLY AND HAVE TO HAVE A RELIABLE VEHICLE. I HAD A 2000 DURANGO THAT NEVER HAD ANY PROBLEMS LIKE THIS AND WAS THE MAIN REASON I BOUGHT THIS ONE. "BOUGHT" - MEANING I STILL HAVE OVER 3 YEARS OF PAYMENTS LEFT, AND AM FACING MAJOR REPAIR BILLS AS WELL, WHICH I CAN'T AFFORD. DISAPPOINTED IS A VERY POLITE WORD FOR HOW I'M FEELING RIGHT NOW. *TR THE CONSUMER REFERENCED RECALL # 14V530000. SHE IS SEEKING REIMBURSEMENT FOR THE REPLACEMENT OF THE TIPM. UPDATED 02/04/15

ON SEPTEMBER 29TH THE VEHICLE HAD TROUBLE STARTING AND WOULD DIE WHEN YOU PUT IT IN DRIVE. MY WIFE WAS OUT OF TOWN AND THE VEHICLE DIED WHILE GOING THROUGH IN INTERSECTION. SHE WAS ABLE TO GET TO HER PARENTS AND AFTER DOING SOME RESEARCH ON LINE I FOUND THE VEHICLE HAD THE SAME SYMPTOMS AS MANY OTHERS WITH A FAULTY TIPM (TOTALLY INTEGRATED POWER MODULE). DODGE CONFIRMED IT WAS A BAD TIPM AND THE PART WAS REPLACED BY DODGE THOUGH NOT COVERED BY WARRANTY IT TOOK TWO WEEKS FOR THE PART TO ARRIVE AND THE TOTAL COST FOR REPAIRS WAS ALMOST $1200.00. *TR

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SPORADICALLY STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 55,000.

THE 2011 DURANGO WONT START. A BAD TOTALLY INTEGRATED POWER MODULE. OVER 800 ON BACK ORDERED. SEEMS TO BE A SERIOUS PROBLEM AND SHOULD BE RECALLED AND REPLACED BY CHRYSLER. *TR

OCCASIONALLY WHEN BRAKING, PARTICULARLY AT SPEEDS BELOW 35 MPH, THE BRAKE PEDAL STIFFENS UP AND THE CAR CONTINUES TO TRAVEL DESPITE DEPRESSING THE BRAKE PEDAL AS HARD AS POSSIBLE. THIS IS A REPEATING PROBLEM. MY CONCERN IS THAT EVENTUALLY THIS COULD LEAD TO A CRASH. I NOTICE THIS PROBLEM HAS BEEN REPORTED AND BY OTHERS AND RECALLS HAVE BEEN ISSUED ON 2012 THROUGH 2013, BUT MY VEHICLE IS NOT INCLUDED BECAUSE IT IS A 2011. THIS IS A SAFETY HAZARD AND SHOULD BE ADDRESSED BY CHRYSLER IMMEDIATELY. *TR

THE PAST 2 MONTHS, MY VEHICLE HAS BEEN GIVEN ME PROBLEMS STARTING ENGINE- I TURN KEY TO START AND IT JUST CRANKS! IN OCTOBER, I BROUGHT TO DODGE DEALERSHIP AND THEY TOLD ME IT NEEDED A "SOFTWARE UPDATE"- THAT DIDN'T DO ANYTHING. IT RANDOMLY STARTS WHEN IT WANTS! THEN THE PAST WEEK IT GOT REALLY BAD- NOT STARTING AT ALL! BLACK FRIDAY LEFT TO SHOP EARLY IN MORNING- WOULDN'T START, SO TOOK HUSBAND'S TRUCK- GOT BACK AT NOON- TRIED AGAIN CAR STARTED- SO ME AND MY LITTLE GIRL WENT INTO TOWN- STOP AT TRAFFIC RED LIGHT- THEN LIGHT TURNED GREEN- PRESSED GAS TO GO AND NOTHING HAPPENED!!!! MY CAR RANDOMLY JUST TURNED OFF AT LIGHT! AS CARS HONKED FOR ME TO GO I HURRIED AND PUT CAR IN PARK AND PRAYED FOR IT TO CRANK- IT DID- AND DROVE STRAIGHT TO DEALERSHIP- AGAIN THEY SAID IT WAS AN SOFTWARE UPDATE! WELL ITS SUNDAY AND MY VEHICLE IS AT MY MOM'S BECAUSE IT WON'T START AT ALL! I'M READING A LOT OF COMPLAINTS OF TICM- THAT IS BACKORDERED- I WILL CALL DEALER TOMORROW - I REALLY LOVE MY DURANGO AND HOPE IT CAN BE FIXED. *TR

I TOOK MY VEHICLE TO THE DODGE DEALER AND WAS TOLD THAT MY CAR COULD NOT CRANK BECAUSE OF A BAD TIPM MODULE. WELL THAT WAS A MONTH AGO, AS I WAS TOLD THE PART WAS ON BACK ORDER AND WOULD BE HERE OCTOBER 20TH. WELL THAT DATE CAME AND PASSED AND NOW I AM TOLD THE PART WILL NOT BE AVAILABLE UNTIL NOVEMBER 19TH. AS I AM A CUSTOMER WHO IS SUPPORTED DODGE I AM BEGINNING TO HAVE SECOND THOUGHTS AND WILL KEEP THIS IN MIND WHEN I PURCHASE ANOTHER VEHICLE. I CANNOT BELIEVE THAT THERE IS NOT A NATIONAL RECALL BECAUSE OF THE NUMEROUS CUSTOMERS THAT ARE AWAITING THIS PARTICULAR PART. WE NEED HELP FROM SOMEONE AS MY CAR WILL SIT FOR AT LEAST 2 MONTHS. *TR

THE TOTAL INTEGRATED POWER MODULE (TIPM) ON MY 2011 DODGE DURANGO CITADEL HAS ALSO GONE OUT AS OTHER HAVE POSTED. I TOOK MY CAR TO THE DEALERSHIP FOR AN OIL CHANGE AND EXPLAINED TO THEM THAT THE LAST 2 DAYS I HAVE HAD PROBLEMS STARTING THE VEHICLE. AFTER 65 MINUTES THEY SAID THEY HAD TO REPROGRAM THE COMPUTER AND MY VEHICLE WAS GOOD TO GO. THE NEXT MORNING THE VEHICLE HAD NO POWER AT ALL. THE BATTERY WAS GOOD BUT NO ELECTRICAL ITEMS WORKED. I CALLED THE DEALERSHIP WHICH TOWED THE VEHICLE IN AFTER 8 HOURS THEY CLAIMED IT WAS NOW THE TOTAL INTERGRATED POWER MODULE THAT WENT OUT. THEY SAID THE COST FOR THE PART AND LABOR WILL BE ABOUT $1,185. BUT THE PART IS BACK-ORDERED. THEY CLAIM THERE ARE CURRENTLY 2085 VEHICLES WAITING FOR THIS PART AND THAT IT COULD BE 1-5 MONTHS TO GET THE PART. *TR

I HAVE A 2011 DODGE DURANGO THAT HAS BEEN IN THE DEALERSHIP'S SHOP SINCE SEPT 20TH. THE FUEL PUMPS FAILED BECAUSE OF A KNOWN ISSUE WITH THE TOTALLY INTEGRATED POWER MODULE. THIS ITEM HAS BEEN ON BACKORDER AND IF THAT'S NOT ENOUGH...DEALERSHIPS NATIONWIDE ARE RESTRICTED TO ORDERING ONE MODULE PER WEEK. I BELIEVE THIS ITEM SHOULD BE ON RECALL BECAUSE APPARENTLY OTHERS ARE WAITING FOR THIS PART...SOME OVER A PERIOD OF MONTHS. I NEED MY VEHICLE. I'VE BEEN IN TOUCH WITH CUSTOMER SERVICE/CORPORATE WHO HAS BEEN GIVING ME THE RUN AROUND AND EVEN PROMISING ME A RENTAL CAR...BUT NOT MAKING GOOD ON THEIR PROMISE. I'M TO THE POINT WHERE I'M CALLING THEM DAILY AND GETTING THE SAME RESPONSE. I'VE BEEN ASSIGNED A CASE MANAGER...BUT THE CASE MANAGER NEVER CALLED ME. DODGE DOESN'T HAVE THE COURTESY OF CALLING ME BACK TO LET ME KNOW WHAT'S GOING ON. WHAT KIND OF BUSINESS IS THAT? TOMORROW I WILL HAVE BEEN WITHOUT MY VEHICLE FOR TWO WEEKS WITHOUT ANY OTHER MEANS OF TRANSPORTATION. I WASN'T GIVEN AN ESTIMATE ON WHEN THE PART WOULD BE IN OR A RENTAL CAR. THIS REALLY SUCKS! I HAVE YOUNG KIDS AND PRAY THAT THERE ISN'T AN EMERGENCY WHERE I NEED TO JUMP IN MY VEHICLE AND GO BECAUSE I WON'T BE ABLE TO. *TR

I WAS HAVING TROUBLES WITH THE AUTO START. READ ABOUT A SERVICE BULLETIN (NUMBER: 08-024-11 REV. A) THAT FIXES THE ISSUE WITH A FLASH REPROGRAM HOWEVER THE DEALERSHIP AND CHRYSLER SAID THAT MY VIN NUMBER WERE NOT AFFECTED BY THE ISSUE. THEN FIVE DAYS AGO THERE WAS A FAN TYPE NOISE FROM THE REAR BOTTOM OF THE VEHICLE. THE FAN NOISE STAYED ON ALL NIGHT AND DRAINED MY BATTERY. I JUMP STARTED THE CAR AND IT HELD A CHARGE AND RAN FINE BUT THE FAN NOISE NEVER STOPPED. I'M BEING TOLD THAT THE FAN NOISE IS THE ABS STAYING ON BECAUSE THE TIPM IS BAD. I'M SURE THAT PARTS OF THE CAR STAYING ON BY THEMSELVES ESPECIALLY THOSE RELATED TO THE ABS MODULE MUST BE OF SOME SAFETY CONCERN. THE CAR NOT STARTING COULD BE DUE TO THE FUEL PUMP NOT BEING STARTED BY THE TIPM THIS ALSO IS CONCERNING. THE PART IS ON A 800+ BACK ORDER. SO THIS IS AFFECTING OVER 800 CUSTOMERS. I'VE MET ONE PERSON HERE IN MY CITY WHO SAYS HE IS HAVING THE SAME ISSUES WITH THE CAR NOT STARTING AND 9 OTHER PEOPLE AT HIS DEALERSHIP ARE WAITING ON THIS PART. MULTIPLE POSTERS ARE STATING THAT THEY'VE BEEN WAITING OVER A MONTH FOR A PART AND CHRYSLER IS NOT TAKING RESPONSIBILITY. FAULTY COMPUTERS THAT KEEP CERTAIN COMPONENTS ON AND OTHERS OFF IS VERY SCARY AND THE FACT THAT THEY HAVE 800+ BACK ORDER IS CONCERNING. NOT TO MENTION THAT A LOT OF THE OWNERS ARE BEING TOLD TO DRIVE THEIR CARS IN THIS CONDITION WHILE THEY WAIT FOR THE REPLACEMENT PARTS. "JUST KEEP TRYING TO START IT MANUALLY UNTIL IT STARTS". PLEASE LOOK INTO THIS ISSUE AND MAKE CHRYSLER TAKE RESPONSIBILITY FOR THIS FAULTY PRODUCT. *JS

THE VEHICLE WILL NOT START, IT CRANKS FOR A LONG TIME, THEN NEEDS TO BE RESTARTED 5 TIMES PLUS BEFORE IT STARTS, OCCASIONALLY STALLING OUT, BEFORE FINALLY STARTING. THIS HAS BEEN GOING ON SINCE 9/18/13. AT TIMES IT LEAVES SOMETHING RUNNING IN THE BACK OF THE VEHICLE BY THE FUEL PUMP, EVEN WHEN THE VEHICLE IS TURNED OFF. BROUGHT TO THE DEALER ON 9/23/13 AND THEY FOUND THE PROBLEM TO BE THE TIPM (TOTALLY INTEGRATED POWER MODULE), WHICH IS ON A RESTRICTED BACKORDER WITH NO ETA. WE WERE TOLD TO PICK UP THE VEHICLE AND BRING IT BACK WHEN THE PART COMES IN. MY WIFE IS 9 MONTHS PREGNANT AND THIS IS OUR FAMILY VEHICLE, WHICH IS UNRELIABLE. TO MAKE IT WORSE THE VEHICLE STALLED GOING THROUGH AN INTERSECTION THE OTHER DAY, WHEN I WAS DRIVING WITH MY 1 YEAR OLD IN THE BACKSEAT, AND WE WERE ALMOST HIT, LUCKILY THERE WAS AN ANGEL LOOKING OVER US, AND THE OTHER VEHICLE STOPPED JUST IN TIME. I HAVE TRIED TO REACH OUT TO DODGE CUSTOMER SERVICE ABOUT THIS, AND THEY ARE NOT WILLING TO PAY FOR A LOANER/RENTAL AND THEY CAN GIVE NO ETA ON THE PART, AS THERE IS A COUPLE THOUSAND ON BACKORDER. MY FAMILY AND DODGE GOT LUCKY IN THIS SITUATION, BUT SOMETHING NEEDS TO BE DONE BEFORE THIS OCCURS AGAIN TO SOMEONE ELSE, AND SOMEONE IS INJURED OR KILLED. *TR

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 44,000.

TIPM=TOTALLY INTERGRATED POWER MODULE. THIS STOPS THE VEHICLE FROM CRANKING PROPERLY. IT KEEPS TURNING AND TURNING AFTER TRYING TO USE THE PUSH TO START, IT WILL CRANK, REV UP AND TURN RIGHT BACK OFF IF YOU USE THE KEY TO START IT, AND IT HAS ALREADY BEEN FLASHED WHICH DID NOT FIX THE ISSUE. I HAVE LEARNED FROM TWO DEALERSHIPS THAT THERE IS OVER 14,000 ON BACKORDER. THEY DO NOT HAVE A ETA AND THEY ARE TRYING TO GET CONSUMERS TO PAY FOR THE VEHICLES IF THEY DO NOT HAVE THE BASIC WARRANTY. I EVEN PURCHASED A EXTENDED WARRANTY AT THE POINT OF PURCHASE AND THEY STATED THAT IT IS NOT COVERED. THE COST FOR THE PART AND REPAIR THEY ARE TRYING TO CHARGE ME IS $1100. THE DEALERSHIP I WENT TO ADVISED ME TO CONTACT DODGE AT 1-800-423-6343 AND I SPOKE WITH SOMEONE WHOM STATED IT WAS COVERED, IT IS NOTED IN MY FILE 3 TIMES BY 3 DIFFERENT PEOPLE THAT IT IS COVERED AND THEN I CALLED THE DEALERSHIP TO SEE IF THEY KNEW WHEN THEY WOULD GET SOME TO GET ME ON A LIST AND THEY SAID IT IS NOT COVERED, HAD TO START ALL OVER AGAIN WITH SPEAKING WITH DODGE AT THE 1800 NUMBER AND GOING BACK AND FORTH. I HAVE ONLY HAD MY VEHICLE FOR 10 MONTHS AND OF COURSE IT WAS MORE THAN 20,000 WHICH MAKES ME LIVID THAT I WOULD EVEN HAVE CAR TROUBLE THIS EARLY IN THE LOAN. I AM NOT GOING TO STOP UNTIL IT IS FIXED PROPERLY AND PEOPLE SHOULD NOT BE RESPONSIBLE FOR THIS IT SHOULD BE ON RECALL. *TR

TRIED TO START VEHICLE AND IT WOULD NOT START AND THE SMELL OF BURN WIRING THIS HAPPEN SEVERAL TIMES. I SEEN THE CHECK ENGINE APPEAR AND DISAPPEAR I THOUGHT MAYBE OXYGEN SENSOR, OR LOOSE WIRE. SO DURING THE HOLIDAYS NOVEMBER THE VEHICLE CEASE TO START AND THE VEHICLE RADIO AND AIR BAG LIGHT CONTINUE TO OPERATE OFF AND ON. I CONTACTED A DEALER WHO STATED THAT THEY WOULD WORK ON THE VEHICLE AFTER THE HOLIDAY JANUARY 9 2014 BUT CHANGE IT TO THE 21 OF JANUARY SO I CONTACTED CHRYSLER DODGE CORP AND THEY GAVE ME A CASE NUMBER AND I STATED THAT OTHERS HAD THE SAME PROBLEM AND WAS THERE A RECALL. THEY SENT ME TO THE STEALERSHIP TO GET IT CHECK OUT. THEY STATED THAT IT WOULD TAKE THEM A WHILE TO CHECK IT OUT ONE DAY AND THEY SAID THEY FIXED THE PROBLEM (TIP MODULE) AND THAT I SHOULD PAY FOR IT AND IF NOT THEY WILL CHARGE ME 45 DOLLARS A DAY IF I DID NOT PICK IT UP. I STATED THAT I AM WAITING FOR THE DODGE CORP TO HELP WITH THE BILL. THEY THEN STATED THEY ARE NOT GOING TO HELP AND IF I DON'T PAY THEY WILL ENFORCE THEIR EXTRA MONIES FOR HAVING IT THERE. I THOUGHT THEY WANTED CUSTOMERS NOT CHASE THEM AWAY. GO FIAT. *TR

VEHICLE DIFFICULT TO START UP AND WILL SHUT OFF AT ANY TIME WHILE DRIVING...LUCKILY I COASTED TO SIDE OF ROAD WITHOUT LOSING CONTROL. *TR

MY EXPRESS DODGE DURANGO (PURCHASED IN FEBRUARY 2011 WITH 4 MILES ON IT) BEGAN EXPERIENCING PROBLEM STARTING ABOUT 4 WEEKS AGO AUGUST 2013. IT STARTED TAKING MULTIPLE ATTEMPTS TO ACTUALLY GET THE ENGINE TO CATCH. THEN LAST SATURDAY, I WENT TO TURN THE CAR ON AND IT WOULD NOT START AT ALL. I HAD TO HAVE THE VEHICLE TOWED TO A DODGE DEALERSHIP IN AUBURN, WA. I JUST RECEIVED A REPORT THAT PROBLEM IS DUE TO A BROKEN FUEL PUMP. HOWEVER,AFTER READING ALL THE COMPLAINTS ON THE VEHICLE THIS PROBABLY SOUNDS VERY SIMILAR TO THE OTHER OWNERS OF THIS VEHICLE. THE FUEL PUMP IS ON BACK ORDER FOR 2 WEEKS! *TR

I AM JUST NOW BEING TOLD IT IS THE TIPM. APPARENTLY THAT CAN AFFECT SO MANY THINGS LIKE ABOUT A COUPLE OF MONTHS AFTER I BOUGHT MY CAR IN NOVEMBER 2012 I WOULD BE DRIVING DOWN THE ROAD & IT WOULD TELL ME KEY NOT DETECTED. I WOULD HAVE TO STOP & TURN MY CAR OFF THEN RESTART. AT THAT TIME MY CAR WAS STILL UNDER WARRANTY NOW I'M WISHING I WOULD HAVE GOTTEN IT CHECKED OUT THEN. FOR THE LAST COUPLE OF MONTHS I'VE BEEN HAVING PROBLEMS STARTING MY CAR. THEN TODAY I HAD MY KEY FOB IN MY CAR & IT JUST LOCKED ON IT'S OWN. *TR

MY PROBLEMS STARTED ONLY A FEW WEEKS AFTER PURCHASING THE VEHICLE. I WOULD BE INSIDE THE CAR, BUT THE CAR WOULD SAY KEY NOT FOUND. AFTER MOVING AROUND IN THE CAR A BIT, FINALLY, IT WOULD FIND THE KEY AND START. ALSO, I CAN ONLY BE 10 TO 15 FEET AWAY FROM THE CAR TO ARM IT. ANY FURTHER, AND I CAN'T ARM, DISARM OR REMOTE START THE CAR. DOESN'T MAKE SENSE TO HAVE A REMOTE START OPTION ON THE REMOTE BUT HAVE IT ONLY WORK FROM 10 TO 15 FEET AWAY. TRANSMISSION ISSUES HAVE ALSO OCCURRED WITH THE VEHICLE. SOMETIMES, 1ST GEAR WILL GO ALL THE WAY TO 6000 RPM'S BEFORE GOING INTO 2ND GEAR. ALSO WHILE DRIVING, THE GEARS WILL SURGE/SKIP AND THEN I'LL HEAR A LARGE KNOCKING NOISE BEFORE IT KICKS INTO GEAR. MORE RECENTLY, THE CAR JUST WONT START. I'VE BEEN TOLD THAT IT IS THE TIPM AND THE PART IS ON BACK ORDER. VERY UPSET. EXPENSIVE CAR, ONLY 2 YEARS OLD, AND HAVING ALL THESE PROBLEMS. IT IS NOT RIGHT, AND CHRYSLER SHOULD RECALL THESE VEHICLES. I'M IN A RENTAL NOW, BUT I WANT MY CAR BACK, FIXED COMPLETELY. TOO MUCH TO ASK?? I DON'T THINK SO. CORPORATIONS TAKING ADVANTAGE. ABSOLUTELY. HOPE EVERYTHING WORKS OUT FOR ME AND EVERYONE ELSE. *JB

THE TIPM (TOTAL INTEGRATED POWER MODULE) ON MY 2011 DODGE DURANGO HAS GONE OUT. MY CAR HAS BEEN SITTING AT A DEALERSHIP FOR OVER 2 WEEKS BECAUSE THIS PART IS ON NATIONAL BACKORDER. THE DEALERSHIP HAS NO IDEA WHEN THEY CAN GET ONE (THEY SAID IT COULD BE WEEKS). WHEN I DROPPED MY DURANGO OFF, THERE WERE 3 OTHER VEHICLES THERE WITH THE SAME PROBLEM AS MINE. AS OF YESTERDAY, I AM 2ND IN LINE FOR THE PART AT THE DEALERSHIP, BUT WHO KNOWS WHAT "NUMBER" I AM NATIONALLY!! FROM WHAT I'M READING, CHRYSLER HAS A MAJOR NATIONWIDE ISSUE WITH THIS PART, BUT THEY ARE NOT WILLING TO DO A RECALL. I SPOKE WITH THE DEALERSHIP THAT HAS MY CAR ABOUT GETTING A LOANER, BUT THEY INSTRUCTED ME TO CALL CUSTOMER CARE AT CHRYSLER CORP. I HAVE BEEN TRYING TO TALK TO A CASE MANAGER FOR A WEEK NOW. I HAVE CALLED EVERYDAY, AND EVERY TIME THEY TELL ME THAT THEY WILL HAVE SOMEONE CALL ME WITHIN THE DAY. I CALLED THIS MORNING, AND WAS TOLD THAT MY CASE WAS ASSIGNED A CASE NUMBER JUST TODAY (AFTER A WHOLE WEEK), AND THAT HE WOULD CALL ME IN A DAY OR 2. I ASKED TO SPEAK TO A SUPERVISOR, AND WAS TOLD THAT THERE WASN'T ONE AVAILABLE. I HAVE SPENT OVER $300 DOLLARS ON A RENT CAR, AND IT LOOKS LIKE I'LL BE SPENDING MUCH MORE. I JUST WANT THEM TO TAKE RESPONSIBILITY FOR THEIR PROBLEM AND REIMBURSE ME/PAY FOR NEXT WEEK'S RENTAL (AND BEYOND THAT). IT SEEMS THAT CHRYSLER IS NOT CONCERNED AT ALL, AND CONTINUE TO DISMISS MY CONCERNS. IT'S VERY FRUSTRATING THAT I'M HAVING THIS KIND OF PROBLEM WITH A VEHICLE THAT ONLY HAS A 37,800 MILES ON IT AND IS ONLY TWO YEARS OLD. MY HUSBAND AND I HAVE ALWAYS OWNED CHRYSLER PRODUCTS, BUT THIS WILL DEFINITELY BE THE LAST. WE ARE PLANNING ON GOING TO THE DEALERSHIP THIS WEEKEND, AND TRADING IT IN "AS IS" FOR SOMETHING ON THEIR PREOWNED LOT...SOMETHING THAT IS NOT CHRYSLER!! (CHRYSLER DID AGREE TO PAY FOR THE PART, SO THE DEALERSHIP WILL NOT BE OUT ANY MONEY IF WE TRADE IT IN.) *TR

2011 DODGE DURANGO BEGAN TO NOT START. JUST AS OTHERS.. HAD TO TRY STARTING AND WOULD FINALLY TURN OVER. AFTER A VISIT TO DEALER, WHERE NO DIAGNOSIS CODES SHOWED UP..AND NO WARNING SYSTEM LIGHTS WERE ON, WE TOOK HOME. CONTINUED TO DO THIS FOR NEXT WEEK, EVEN STALLED WHILE ON ROAD WHILE GOING 50 MPH, AND AT A STOPLIGHT. BIG SAFETY ISSUE HERE AS COULD HAVE GOT REARENDED W/A 3YR IN CAR. ENOUGH...BACK TO DODGE DEALER, TOWED THIS TIME CAUSE WOULDN'T START AT ALL. IT HAS BEEN AT DEALER FOR 2 WEEKS PRESENTLY. HAVE BEGUN TO FIGHT CHRYSLER/DODGE AS IT SHOULD BE COVERED BY WARRANTY EVEN THOUGH OVER 3/36000 AS THE PART TIPM CONTROLS THE ITEMS COVERED UNDER POWERTRAIN WARRANTY. THIS SHOULD HAVE BEEN A NATIONWIDE RECALL AS IT HAS HAPPENED TO DODGES/JEEP/ETC AND OBVIOUSLY BY SOCIAL MEDIA VIEWING IT CONTINUES. NOT ONLY A FACTORY OR PART DEFECT OBVIOUSLY BUT A SERIOUS SAFETY MATTER FOR THOSE DRIVING OR RIDING IN THE VEHICLE. ONE LAWSUIT AND MAYBE THEY WILL CORRECT? NO IDEA ON ETA OF PART, "WILL CALL YOU WEEKLY" W/UPDATES IS NOT A GOOD SIGN. AMERICA BAILED OUT CHRYSLER AND NOW AMERICA IS DRIVING UNSAFE AND POTENTIALLY LIFE-THREATENING VEHICLES. THEY APPARENTLY ARE OFFERING RENTAL CARS TO SOME. WE CUSTOMERS STILL HAVE TO PAY OUR CAR PAYMENTS/INSURANCE ETC WHILE OUR VEHICLES SIT FOR WEEKS ON END FOR AN ISSUE THAT WE HAD NO WARNING SYSTEM LIGHT DETECTION AND ENGINE STALLING WAS RANDOM EITHER AT THE START OF YOUR ENGINE STARTING OR ON THE ROAD WITH THE POTENTIAL ACCIDENT HAPPENING. COME ON CHRYSLER PROTECT THE AMERICANS THAT BAILED YOU OUT AND DO A RECALL ON THIS DANGEROUS ISSUE AND FIND THE PART...ETA UNKNOWN IS NOT ACCEPTABLE OR FACE EVEN MORE LOSS OF SALES DUE TO THE NEGATIVITY OF SAFETY/ENGINE PROBLEMS SUCH AS THIS. NO RE-DOS ON BAILOUTS. *JS

BATTERY LIGHT CAME ON. MADE AN APPOINTMENT FOR SERVICE. NEVER MADE APPOINTMENT DATE. A/C WENT OUT, AIRBAG LIGHT CAME ON, RADIO STOPPED, LIGHTS FLASHED, WINDSHIELD WIPERS STARTED. CAR STALLED OUT WHILE DRIVING 30 MPH, LOST POWER STEERING. NO CRASH, ROLLED TO A SAFE STOPPING AREA. CAR WAS TOWED TO DEALER. DEALER SAID THE CAR NEEDED NEW BATTERY. NEW BATTERY WAS INSTALLED BUT CHECK BATTERY LIGHT WAS STILL ON. AFTER MORE TESTING, DEALER SAID ALTERNATOR NEEDED TO BE REPLACED. NEW ALTERNATOR WAS INSTALLED, BUT BATTERY LIGHT WAS STILL ON. DEALER PUT CALLS TO CHRYSLER. CHRYSLER SAID POSSIBLE BAD NEW ALTERNATOR REPLACE WITH ANOTHER NEW ALTERNATOR SUGGESTED. NEW ALTERNATOR REPLACED BUT SAME THING STILL HAPPENED, CHECK BATTERY LIGHT STILL ON. AFTER MORE CALLS TO CHRYSLER, NEW PCM ( POWERTRAIN CONTROL MODULE) SUGGESTED TO BE INSTALLED. PCM WAS REPLACED AS WARRANTY PART, NO CHECK BATTERY LIGHT. TOTAL COST OF ABOUT $1,000.00 FOR OUT OF WARRANTY PARTS. WITH IN A WEEK CAR WAS NOT STARTING, WOULD CRANK BUT ENGINE WOULD NOT START OR IT WOULD START AND THEN STALL OUT, CAR WOULD FINALLY START AFTER 20 MINS. OF TRYING TO START CAR. THIS HAPPENED SEVERAL TIMES. TOOK CAR BACK TO DEALER. SOFTWARE UPDATE WAS DONE. STILL HAD STARTING ISSUES, AND RUNNING ISSUES. AFTER MORE CALLS TO CHRYSLER THEY NOW BELIEVE THE ISSUE IS A TIPM (TOTALLY INTEGRATED POWER MODULE). TIPM IS ON A NATIONAL BACK ORDER WITH NO KNOWN RELEASE/ EXPECTED AVAILABILITY DATE. CHRYSLER WILL WARRANTY THE TIPM PART. CAR NOW SITS AT THE DEALER FOR ALMOST 30 DAYS AND NO ONE HAS ANY ESTIMATE AS TO A FIX DATE. NOW WAITING ON A CASE MANAGER TO CONTACT ABOUT THIS ISSUE AND POSSIBLE RENTAL CAR AND REFUND FOR REPLACED PARTS. SENDING OFF PAPER WORK FOR LEMON LAW. CHRYSLER SHOULD ISSUE RECALL BUT OBVIOUSLY WILL NOT DUE TO LACK OF INVENTORY IN TIPM PARTS. *TR

ON 08/31/2013 I WAS LEAVING THE GROCERY STORE AND MY CAR WHICH HAS PUSH BUTTON START KEPT TRYING TO START BUT WOULDN'T CATCH. I TURNED THE CAR OFF AND SAT A FEW MIN THEN WAS ABLE TO GET THE VEHICLE STARTED I STOPPED AT WALGREENS AND THE VEHICLE DID THE SAME THING BUT THIS TIME I HAD TO PULL THE PUSH START BUTTON OFF TO GET IT TO STOP TRYING TO START ITSELF AND MANUALLY SHUT IT OFF. AFTER ABOUT 30 MIN OF SITTING WITH MY GROCERIES AND MY DAUGHTER IN MY HOT CAR ON MY BIRTHDAY OF ALL DAYS I WAS ABLE TO GET IT STARTED MOVING AND IT DIED IN THE MIDDLE OF TRAFFIC LEAVING THE PARKING LOT. I WAS PANICKING CAN YOU IMAGINE IF I WAS ON A HIGHWAY??? I WAS EVENTUALLY ABLE TO GET ASSISTANCE TO GET INTO A PARKING SPACE AND OUT OF THE TRAFFIC AREA. I HAD A TOW TRUCK TOW MY VEHICLE TO THE DEALERSHIP SINCE WHEN WE COULD GET IT TO START IT WOULD START AND DIE IMMEDIATELY. I PURCHASED THE EXTENDED WARRANTY THANKFULLY SINCE I JUST BOUGHT THE VEHICLE USED FROM THE DEALERSHIP IN DECEMBER OF 2012 IT HAS BEEN ONLY 8 MONTHS AND I HAVE HAD SEVERAL PROBLEMS. I WAS GIVEN A COURTESY CAR HOWEVER WHEN I GOT A CALL THE FOLLOWING WEEK CONCERNING MY VEHICLE THEY SAID IT WAS THE ( TOTALLY INTEGRATED POWER MODULE ) THIS IS COVERED UNDER MY WARRANTY IF I PAY THE DEDUCTIBLE AND THAT RIGHT NOW I WOULD BE LUCKY TO SEE MY VEHICLE IN A MONTH SINCE THERE ARE MORE THAN 1840 ON BACK ORDER!!!!! I IMMEDIATELY SAID THEN THIS SHOULD BE A RECALL THIS IS A VERY DANGEROUS PART SINCE YOUR VEHICLE CAN DIE EVEN IN MOTION. I CAME UPON THIS WEBSITE AND NOW I KNOW IM NOT ALONE AND THIS SHOULD BE RECALLED. *TR

ENGINE WOULD NOT START WITH MULTIPLE IGNITION ATTEMPTS. ENGINE WOULD SPORADICALLY START AND BEGIN TO IDLE, WITHIN SECONDS IDLE RPM WOULD PROGRESSIVELY DECREASE INCITING KNOCKING NOISES AND SEVERE SHAKING, ULTIMATELY CAUSING ENGINE TO SHUTOFF. CALLED LOCAL DEALERSHIP TO DISCUSS PROBLEM WITH SERVICE DEPARTMENT WHICH INSTRUCTED THE REMOVAL OF THE PUSH/START BUTTON FROM THE INSTRUMENT PANEL AND TO UTILIZE THE KEY FOB FOR IGNITION; CITING POSSIBLE PUSH/START BUTTON MALFUNCTION. THIS IGNITION METHOD RESOLVED PROBLEM FOR INITIAL INCIDENT. THE NEXT DAY, SAME ENGINE IGNITION MALFUNCTION MANIFEST. AFTER MULTIPLE IGNITION ATTEMPTS VEHICLE STARTED AND WAS TAKEN TO DEALERSHIP FOR COMPUTER DIAGNOSTICS. SERVICE TECHNICIAN REPORTED TIPM MALFUNCTION WITH FUEL PUMP OR FUEL PUMP RELAY. SERVICE TECHNICIAN ALSO STATED THE TIPM WAS ON INTERNATIONAL BACKORDER WITH NO KNOWN AVAILABILITY DATE. SERVICE TECHNICIAN ALSO STATED THE DEALERSHIP HAD ALREADY CONDUCTED 9 TIPM REPLACEMENTS AND HAD 4 VEHICLES ON THE LOT CURRENTLY AWAITING REPLACEMENT PARTS. DUE TO LACK OF REPLACEMENT TIPM, VEHICLE IS STILL PRESENTING IGNITION MALFUNCTION AND IS HIGHLY UNRELIABLE IN ITS CURRENT STATE. *JB

MY 2011 DURANGO DOES NOT START. IT PRESENTS SIMILAR TO HOW A CAR WOULD IN THE PAST WHEN THE FUEL PUMP WOULD FAIL. THE DEALER DID A "DIAGNOSTIC" AND INITIALLY SAID IT WAS OK AND IT STARTED RIGHT AWAY. FIRST STOP ON THE WAY HOME AT THE STORE, IT WOULDN'T START AGAIN. WHEN WE DID GET IT STARTED, IT HAS NOW BEEN SITTING IN OUR DRIVE FOR A MONTH WAITING FOR A PART THE DEALER IDENTIFIED AS THE TIPM, TOTAL INTEGRATED POWER MODULE. THEY SAID IT WAS 1100 PARTS BACKORDERED, AND GAVE A STORY ABOUT HOW THE PART IS SPECIFIC FOR THE VEHICLE AND HOW THE PART PRODUCTION WERE AFFECTED BY THE RECESSION ETC. THE VEHICLE IS ALMOST DONE WITH IT'S THIRD YEAR PRODUCTION, MOVING TO 4TH YEAR NOW, AND THEY CLAIM THEY HAVE NO PART. WE HAVE NOW BEEN TOLD OCTOBER 22 THEY MAY HAVE THE PART, AFTER BEING TOLD IT WOULD BE "NO LATER THAT 9/23/13". THE DEALERSHIP (AND ANOTHER LOCAL ONE) HAVE BEEN LOOKING FOR RESOLUTION, AND DESPITE HAVING A CASE MANAGER AT DODGE, STILL GETTING RUN AROUND. WE HAVE HEARD THIS IS FAIRLY COMMON FOR THIS TO OCCUR BETWEEN 35000 AND 75000 MILES ON THIS VEHICLE, AND IT MANIFEST AS VARIOUS ELECTRONIC ISSUES FROM STARTING, TO VARIOUS SIGNAL AND WIPER MALFUNCTIONS ETC, ANYTHING ELECTRICAL.

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS WHILE ATTEMPTING TO START THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE TPIM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

MY SUV STALLED ON ME WHILE I WAS DRIVING. I KEPT DRIVING IT FOR 2 DAYS. THE STALLING CONTINUED DAILY AND IT TOOK A FEW ATTEMPTS BEFORE THE CAR WOULD START. ONE NIGHT WHEN I GOT HOME AND PARKED, IT SOUNDED LIKE I HAD A FLAT TIRE. HOWEVER, THE SOUND OF AIR BEING RELEASED WASN'T ANY OF MY TIRES. THE SOUND WAS COMING FROM UNDER NEATH THE CAR LIKE WHERE THE FUEL PUMP IS LOCATED. I TOOK IT TO THE DEALER SHIP AND THEY TOLD ME THAT IT WAS THE BATTERY. I PURCHASED A NEW BATTEREY AND TESTED IT OUT OVER THE WEEKEND. I CONTINUED TO HAVE THE SAME PROBLEMS AND MY CAR STARTED MAKING A HUMING SOUND WHEN ON AND AS I WOULD DRIVE IT. THE DAY THAT I WAS DRIVING IT BACK TO THE DEALERSHIP A BUNCH OF SMOKE WAS COMING IN FROM THE AC VENTS WITH SMALL PARTICALS. I HAD TO TURN OFF MY AC. MY CAR HAS BEEN IN THE DEALERSHIP FOR A LITTLE OVER A WEEK NOW AND SO FAR THEY FOUND THAT THE ALTERNATOR ISN'T WORKING.

IT BEGAN WHEN THE CAR WOULD CRANK AND NOT START SEVERAL TIMES BEFORE ACTUALLY STARTING. I TOOK IT IN (FIGURING AT SOME POINT IT WOULD JUST NOT START AT ALL AND LEAVE ME STRANDED) AND THEY SAID THEY COULDN'T DUPLICATE IT AND SENT ME HOME. IT STARTED DOING IT AGAIN, SO I TOOK IT BACK IN AND THEY REFLASHED SOMETHING OR OTHER AND SENT ME ON MY WAY. THE REFLASH DID NOT FIX THE PROBLEM, BUT I DID NOT TAKE IT BACK IN, FIGURING I WOULD LEAVE WITH THE SAME RESULT. FINALLY, THE CAR DIED ON ME WHILE I WAS DRIVING IT, WITH MY SMALL CHILDREN IN THE CAR. NO POWER BRAKES, NO POWER STEERING. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD SAFELY. THANKFULLY I WAS NOT GOING TERRIBLY FAST AND THERE WERE NO OTHER CARS AROUND. I TOOK IT BACK IN AGAIN, AND THEY TOLD ME IT NEEDED A NEW TPIM. AFTER SPEAKING WITH DODGE, THIS IS APPARENTLY A COMMON PROBLEM IN THE '11 DURANGOS. THE NEW TPIM WAS INSTALLED, HOWEVER, FOR SOME REASON, ACTIVATING THE RIGHT TURN SIGNAL NOW FLASHES THE FOG LIGHTS. ACCORDING TO THE SERVICE DEPARTMENT, THIS IS DUE TO A SECOND FAULTY TPIM. *TR

VEHICLE IS HAVING ISSUES STARTING, EITHER BY REMOTE START OR BY PUSHING THE START BUTTON. THERE HAVE BEEN MANY DOCUMENTED CASES OF THIS ON THE 2011 MODEL YEAR. ALL HAVE BEEN ATTRIBUTED TO THE FAILURE OF THE "TOTALLY INTEGRATED CONTROL MODULE" TICM. CONTACTED THE DEALERSHIP THEY SAY IT IS NOT UNDER WARRANTY AND THERE IS NO RECALL FOR IT EITHER. THE DEALERSHIP STATES REPAIRS HAVE TO BE PAID BY ME. *TR

TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT IT WOULD NOT POWER ON. THE VEHICLE WAS DIAGNOSED AS HAVING AN ISSUE WITH THE COMPUTER MODULE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 54,781. UPDATED 09-18-13 *BF

WHILE OPERATING THE VEHICLE THE HEADLIGHTS WENT OUT ALONG WITH RADIO/NAVIGATION SYSTEM. ALL WARNING LIGHTS ON THE DASH ACTIVATED. IT HAPPENED SEVERAL TIMES RANGING FROM SEVERAL SECONDS TO SEVERAL MINUTES BEFORE IT STARTED WORKING AGAIN. THE DEALERSHIP ADVISED THAT IT IS THE TIPM MODULE. BASED ON RESEARCH IT APPEARS THAT THE TIPM MODULE FAILURE HAS BEEN A PROBLEM WITH DODGE VEHICLES FOR A NUMBER OF YEARS YET NO RECALL HAS BEEN ISSUED. *TR

MY VEHICLE WOULD NOT START AFTER MULTIPLE ATTEMPTS. DODGE DEALERSHIP DIAGNOSED THE PROBLEM AT THE TIPM. THERE ARE OVER 800 TIPMS ON BACK ORDER TO DATE WITH AN ESTIMATED 4-6 WEEKS ON EXPECTED DELIVERY. THE DODGE TALK FORUM HAS OVER 900 BLOGS WITH OTHER DODGE VEHICLE OWNERS HAVING SIMILAR ISSUES WITH THE TIPM. THE TIPM ON MY CAR IS CAUSING THE FUEL SYSTEM TO MALFUNCTION BUT SINCE THE TIPM IS THE FUSE BOX IT CONTROLS MULTIPLE COMPONENTS ON THE VEHICLE. OTHER DODGE OWNERS HAVE HAD PROBLEMS WITH HEADLIGHTS, ELECTRIC WINDOWS, BATTERIES, AND THE LIST GOES ON. DODGE CUSTOMER SERVICE IS ONLY WILLING TO OFFER ASSISTANCE IF THE PART IS ORDERED THROUGH THE DEALERSHIP AND THEN THE ASSISTANCE IS LIMITED TO EXPEDITING THE PART ORDER. AT THE VERY LEAST DODGE SHOULD OFFER EXTENDED WARRANTY ON THE PART ITSELF WHICH COSTS $800 ALONE AND WITH INSTALLATION AT THE DEALERSHIP RUNS OVER $1300.

I OWN A 2011 DODGE DURANGO. I ATTEMPTED TO START THE VEHICLE BUT IT WOULD NOT POWER ON. THE VECHICLE WAS BROGHT TO THE DEALER WHICH SAID THE ISSUE WAS WITH THE WINS MODULE AND IT HAD TO BE REPROGRAMMED, AFTER THAT DID NOT SOLVE THE ISSUE AND THE WINS MODULE WAS REPALCED. THAT STILL DID NOT SOLVE THE ISSUE SO THE VEHICLE WAS DIAGNOSED AS HAVING AN ISSUE WITH THE TOTALLY INTEGRATED POWER MODULE (TIPM). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND IS FULLY AWARE OF THE ISSUE WITH THIS PART. THE PART WAS ORDERED, AND WAS BACK ORDERED AND DUE ON 8/27, NOW I AM BEING TOLD THAT THE PART WILL NOT ARRIVE UNTIL 9/15. MY CAR HAS BEEN AT THE DEALER FOR A MONTH ALREADY. CHRYSLER CUSTOMER CARE IS A VOICE BUT OFFERS LITTLE OR NO HELP TOWARDS RESOLUTION. THE PART IS OBVIOUSLY PROBLEMATIC AND THEY CAN'T KEEP THEM IN STOCK. CAN'T BLAME THE DEALER WHEN THE CHYSLER SUPPLY CHAIN IS SO POORLY MANAGED. LUCKLY FOR ME I BOUGHT AN EXTENDED WARRANTY. *TT

WONT START JUST CRANKS AND WONT TURN OVER. IF START AFTER SEVER TIMES LOST COMPRESSION AND SHUT DOWN EVEN DRIVING IT. TREMBLING AND SHAKING WHEN ITS STARTS IF ITS STARTS. NOT TO ABLE TO START,SHUT OFF WITHOUT WARNINGS. *TR

MY 2011 DODGE DURANGO STALLED ONE DAY AT WORK WHEN I TRIED TO CRANK IT. IT TOOK 3 TIMES TO START THE ENGINE AND FINALLY IT CRANKED. LATER THAT WEEK WHILE DRIVING I NOTICE THE AIRBAG WARNING LIGHT CAME ON AND THEN WENT OFF MULTIPLE TIMES; IT CONTINUOUSLY DID THAT UNTIL ONE DAY IT STAYED ON AND NEVER WENT OFF. I TOOK IT TO GET IT CHECK AND NO CODES SHOWED. THEY STATED NOTHING WAS WRONG WITH IT. SO I KEPT DRIVING UNTIL I NOTICED A HUMMING NOISE COMING FROM UNDERNEATH THE REAR OF THE VEHICLE AND IT CONTINUOUSLY STALLED OR DIDN'T CRANK AND THAT'S WHEN I HAD TO HAVE MY HUSBAND JUMP IT OFF. THIS CONTINUED FOR A COUPLE OF WEEKS. I TOOK IT TO THE DEALERSHIP IN WHICH THE TOLD ME THE PCM MODULE WAS BAD BUT WHEN THEY TRIED TO PROGRAM IT, IT SHOWED THAT THE BATTERY WAS BAD SO I PURCHASED A NEW BATTERY. ONCE THEY COMPLETED IT THEY STATED THAT THEY STARTED THE DURANGO AND IT STARTED WITHOUT ANY ISSUE BUT WHEN MY HUSBAND AND I WENT TO PICK IT UP, IT STALLED AGAIN AND IT TOOK ABOUT 10 MINUTES TO GET IT STARTED. I DROVE IT FOR A FEW DAYS UNTIL ONE DAY I WENT TO THE STORE AND WHEN I CAME OUT OF THE STORE IT WOULD NOT START AT ALL SO I HAD TO GET IT TOWED TO THE DEALERSHIP, IT SAT THERE FOR ABOUT A WEEK UNTIL THEY FINALLY DIAGNOSED IT AS HAVING A BAD TIPM MODULE (TOTALLY INTEGRATED POWER MODULE).THE SERVICE REP AT THE DEALERSHIP STATED THAT THE TIPM MODULE IS ON BACKORDER (1352 AHEAD OF ME TO BE EXACT). THERE ARE LOTS OF REPORTS ON THE INTERNET ABOUT CHRYSLER VEHICLES HAVING A BAD TIPM. I THINK THERE SHOULD BE A RECALL ON IT. I PRESENTED MY CONCERNS TO CHRYSLER\DODGE ABOUT THIS AND THE ONLY THING I GOT WAS AN APOLOGY. PLEASE, PLEASE INVESTIGATE. DODGE IS USING A BAD PRODUCT AND DON'T WANT TO OWN UP TO IT AND THE CUSTOMERS ARE THE ONES THAT HAVE TO PAY FOR IT. *JB

THE TIPM IN OUR VEHICLE HAS WENT BAD. THIS PART IS ON BACKORDER AND NO ONE AT DODGE CAN TELL US WHEN IT WILL BE AVAILABLE. I HAVE CALLED DODGE'S CUSTOMER CARE LINE BUT NO ONE WILL CALL ME BACK. WE HAVE BEEN WITHOUT OUR SUV FOR ALMOST SIX WEEKS. THIS SHOULD BE A NATIONWIDE RECALL. THE PEOPLE AT TOMBALL DODGE HAVE BEEN VERY HELPFUL, BUT CAN'T DO ANYTHING UNTIL THEY RECEIVE THE PART. I'VE LOOKED ONLINE AND THIS SEEMS LIKE A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM. THERE ARE FIVE OTHER DODGES AND JEEPS AT THIS DEALER ALONE THAT ARE WAITING ON THE PART. *JS

WE STARTED HAVING ISSUES WITH THE CAR WANTING TO START OR START FOR A FEW SECONDS AND SLOWLY DIE UNTIL WE HEAR A KNOCKING SOUND. AFTER QUITE A FEW ATTEMPTS THE CAR WOULD FINALLY START. 2011 DODGE DURANGO, WAS THEN TAKEN TO THE DEALERSHIP WHERE IT WAS IDENTIFIED AS A FAULTY TIPM (TOTALLY INTEGRATED POWER MODULE) THAT WAS NOT SENDING SIGNAL CORRECTLY TO FUEL PUMP. DEALERSHIP MADE US PAY $900 PLUS FOR THE PART AND LET US DRIVE IT OFF THE LOT. ISSUE STILL OCCURRED FOR A LITTLE OVER A WEEK BEFORE THE VEHICLE COMPLETELY SHUT OFF WHILE GOING 60 MPH DOWN THE ROAD. LUCKILY WE WERE ABLE TO GET THE VEHICLE TO THE SHOULDER BEFORE BEING IN AN ACCIDENT. THE VEHICLE STARTED BACK UP AND CONTINUED TO BEHAVE THE SAME UNTIL ONE DAY THE VEHICLE WOULD NOT START ANY MORE AT ALL. NOW WHAT HAPPEN WAS THE TIPM WAS CAUSING THE FUEL PUMP TO STAY ON ALL THE TIME AND THUS DRAINED THE BATTERY, AND NOW THE VEHICLE WILL NOT START AT ALL. THE VEHICLE IS JUST OVER TWO YEARS OLD. TODAY WE CONTACTED THE CORPORATE OFFICE AND WERE TOLD, THEY WERE NOT EVEN SUPPOSE TO LET US DRIVE THE VEHICLE OFF THE LOT WITH THE TIPM BEING BAD. WE HAVE WAITED OVER 10 WEEKS FOR A REPLACEMENT PART AFTER THEY HAVE ALREADY TAKEN THE MONEY AND WERE TOLD TODAY BY CORPORATE THAT OVER +1000 OF THE TIPMS ARE ON BACK ORDER WITH NO EXPECTED DATE OF DELIVERY. THIS IS ABSOLUTELY RIDICULOUS THAT A PART LIKE THIS WOULD GO OUT ON A TWO YEAR OLD VEHICLE. THIS DEFINITELY NEEDS TO BE MADE A MANDATORY RECALL AND REIMBURSEMENT BY THE CHRYSLER CORPORATION. *TR

MY VEHICLE HAS PUSH BUTTON START. THE BATTERY IN THE REMOTE THAT CONTROLS THE VEHICLE STARTED TO DIE AND THE VEHICLE BECAME HARD TO START. TOOK THE REMOTES TO THE DEALERSHIP TO GET THE BATTERIES CHANGED. THEY MANAGED TO DAMAGE THE PROGRAMMING TO THE VEHICLE. TWO DAYS AFTER CHANGING THE BATTERY, THE VEHICLE WOULD NOT START AT ALL. IT WAS NO LONGER STALLING. HAD THE VEHICLE TOWED TO THE DEALERSHIP AND THEY STATED THE PROGRAMMING WAS OFF AND THE TIP MODULE WAS GONE AND NEEDED REPLACEMENT. THEY COULD NOT OFFER FURTHER DETAILS. *TR