2012 Dodge Durango Air Bags & Restraints Problems

SRS System light came on. Air bags will not work when this light is on. Safety hazard.

My fairly new teen driver drove the car to the gym and the headrest basically “exploded” onto the back of his head with a swift blow. He had a very bad headache and was really freaked out. There were no lights, no notice, no impact. Just out of the blue drivers side. Called local dealership to see what it could be and apparently the pin can break or the plastic holding the pin and the airbag restraint type system in the headrest will just explode open as if in an accident. He said no recalls and out of warranty. How can this NOT be a serious safety issue??? My inexperienced teen driver could have been so stunned he caused an accident! Anyways they said it would be roughly $1100 to replace entire headrest because there is no option to repair it once deployed. Can we still drive it? If we don’t have that $ now

Headrest exploded while I was driving. Hit me in the head. Gave me a concussion. Dealership says there is no recall. I have to pay out of pocket. This is a safety feature. I am not paying for the repairs.

The headrest deployed under normal driving conditions. A quick google search shows I'm not the only one with this issue. Some have described this issue as the headrest "exploding" since it disengages in a very quick and forceful manner. Some Dodge Durango Models from 2011 - 2018 fall under recall "(X88) Active Head Restraint" but for some reason I'm being told my 2012 Dodge Durango does not fall under this same recall.

Hard, front collision with deer, spun several times before rolling over a couple times down a small hill. Side air bags deployed but front did not deploy resulting in severer and additional driver injuries including but not limited to chest contusions, spleen hematoma and concussion. He was hospitalized and has a long road ahead. Car was totaled and towed. Insurance company has it now. They and responders are aware front air bags did not deploy. Consumer stated husband had severe injuries.

ON NOV 28 2020 I WAS INVOLVED IN A MOTOR VEHICLE ACCIDENT IN MY 2012 DODGE DURANGO. I WAS TRAVELING ABOUT 45 MPH ON A DRY 2 WAY ROAD, WHEN ANOTHER VEHICLE PULLED OUT IN FRONT OF ME AND I WAS UNABLE TO AVOID A COLLISION. THE ACCIDENT WAS BAD ENOUGH TO FLIP THE OTHER VEHICLE AND CAUSE THEIR AIRBAGS TO DEPLOY BUT THE AIRBAGS IN MY VEHICLE DID NOT DEPLOY. THIS CAUSED ME AND MY PASSENGER TO HAVE NO PROTECTION, OTHER THAN THE SAFETY RESTRAINTS. BOTH HAVE SUFFERED HEAD, NECK AND BACK INJURIES. IN THIS ACCIDENT DUE TO THE AMOUNT OF FRONT END DAMAGE, THE AIRBAGS SHOULD HAVE DEPLOYED. NOT SURE IF THERE WAS A FAULTY SENSOR OR IF MY VEHICLE SHOULD HAVE BEEN APART OF THE AIR BAG RECALL LIST, LIKE MY 2 OTHERS. BUT LIVES WERE AT STAKE AND COULD HAVE BEEN LOST. *TR

WAS SITTING IN CAR PARKED AN AIRBAG LIGHT CONTINUOUSLY GOES ON AND OFF WHILE DINGING. *TR

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE HER DAUGHTER WAS DRIVING AT 45 MPH, THE VEHICLE IN FRONT MADE A SUDDEN STOP, AS A RESULT THE DAUGHTER WAS UNABLE TO BRAKE IN TIME TO AFFORD A REAR END COLLISION. THE DRIVER AND PASSENGER FRONTAL AIR BAGS FAILED TO DEPLOY. CAUSING THE DRIVER TO RECEIVE CHEST CONTUSION WHILE THE CONTACT THE FRONT SEAT PASSENGER SUSTAINED A WHIPLASH THAT REQUIRED MEDICAL ATTENTION. THE CONTACT STATED THAT THE VEHICLE SUSTAINED EXTREME FRONT END DAMAGE. THE CONTACT'S INSURANCE COMPANY TOWED THE VEHICLE TO A LOCAL AUTO BODY REPAIR FACILITY AND DEEMED IT A TOTAL LOSS HOWEVER, THE CONTACT WAS HAVING THE VEHICLE TOWED TO HER RESIDENCE. THE MANUFACTURER WAS NOT CONTACTED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 155,000. *LN

I WAS DRIVING MY DURANGO AND MY DRIVER SIDE SEAT BELT KEPT BEEPING THEN THE AIR BAG LIGHT CAME ON THEN MY CHECK ENGINE LIGHT CAME ON AND NOW I'M HEARING A THUMP UNDER THE CAR ALL OF THIS HAPPENED WHILE MY FAMILY WAS IN THE CAR ON THE HIGHWAY I ALSO TRIED DRIVING UP TO 70 MPH AND THE STEERING WHEEL HAD THIS HEAVY SHAKE I WAS TERRIFIED CAN YOU HELP ME FIX MY 2012 DODGE DURANGO .

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE WARNING INDICATOR WAS RESET, BUT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO JEFF SCHMITT CHEVROLET NORTH (1001 N BROAD ST, FAIRBORN, OH 45324, (937) 343-5402) WHERE THE CONTACT WAS INFORMED THAT IT WAS A SAFETY ISSUE AND TO TAKE THE VEHICLE TO A DODGE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. LEBANON CHRYSLER JEEP DODGE & RAM OF OHIO (518 W MAIN ST, LEBANON, OH 45036, (513) 932-2717) WAS CONTACTED AND THE CONTACT WAS WAITING FOR A CALL BACK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 129,000.

SECOND ISSUE WITH AIR BAG. GOT 2012 DURANGO IN JAN 2013 - IN 2014 HAD TO PAY $635 TO FIX ANGLE SENSOR IN STEERING COLUMN AS IT WAS FAULTY. IT WAS NOT COVERED NOR RECALL. NOW DECEMBER 2018 NEED TO REPLACE AIR BAG AND WIRING. NO RECALL. HOW ARE THESE ITEM NOT SAFETY ISSUES AND RECALLED. EXTREMELY UPSET WITH CUSTOMER SERVICE AT CORPORATE. THIS PARTICULAR TRUCK HAS HAD NOTHING BUT TROUBLES SINCE I PURCHASED IT BRAND NEW.... WE PURCHASE NEW ONLY TO AVOID ISSUES BUT HAVE HAD NOTHING BUT ISSUES WITH THIS VEHICLE!

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE AIR BAG AND SEAT BELT WARNING INDICATORS ILLUMINATED. THE DEALER (CROWN DODGE CHRYSLER JEEP RAM FIAT, 2707 SHORTCUT RD, PASCAGOULA, MS 39567, (228) 769-1660) DIAGNOSED THAT THE FRONT DRIVER AND PASSENGER SIDE SEAT BELT BUCKLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.

SUNDAY, JUNE 3, 2018, MY AIRBAG WARNING LIGHT CAME ON WITH THE INTERMITTENT AND ANNOYING 'DING' TO SIGNAL AN ISSUE. THE VEHICLE WAS WORKING FINE WHEN I PARKED IT THE NIGHT BEFORE WITH NO WARNING LIGHTS ON. LIGHT WILL PERIODICALLY GO OUT BRIEFLY AND THEN COME BACK ON WITH THE 'DING.' I WAS DRIVING THE CAR THE FIRST TIME I NOTICED IT. THIS IS THE SECOND TIME I HAVE HAD AN ISSUE WITH THIS LIGHT COMING ON. PREVIOUSLY, IT WAS 'TAKEN CARE OF' WHEN I TOOK MY VEHICLE IN FOR RECALL WORK.

2012 DURANGO SUPPLEMENTAL RESTRAINT SYSTEM (AIRBAGS) LIGHT STUCK ON. APPEARS TO BE A COMMON PROBLEM AS THERE ARE OTHER COMPLAINTS. WHAT WE WOULD LIKE TO KNOW IS, WHILE DODGE SAYS TO HAVE THE VEHICLE SERVICED IMMEDIATELY UPON THE LIGHT COMING ON, WHAT HAPPENS IF IMMEDIATE SERVICING IS NOT POSSIBLE? ARE THE BAGS GOING TO DEPLOY AT ANY TIME? WILL THEY NOT DEPLOY WHEN THEY SHOULD? AS THERE ARE A NUMBER OF DIFFERENT AIRBAGS IN THE VEHICLE, IS ONE BAG MORE AFFECTED THAN ANOTHER? HELP NHTSA! AIRBAG SYSTEMS SHOULD NOT BE ALLOWED TO FAIL IN ANY WAY. MANUFACTURERS SHOULD BE HELD ACCOUNTABLE! THE OTHER COMPLAINTS LISTED ON THIS SITE SOUND HORRIFYING. THERE SHOULD BE A RECALL FOR THIS PROBLEM!

THE ORC MODULE NOT WORKING I JUST DRIVING AND THE AIR BAG LIGHT TURN ON

AT LESS THAN 73,000 MILES ON VEHICLE AND JUST SIX YEARS OLD THE AIR BAG LIGHT WILL GO OFF AND ON. THE LIGHT WILL BLINK ON AND OFF AT ALL TIMES THEN WILL GO OFF FOR WEEKS THEN COME BACK ON AND STAY ON. THIS IS A SAFETY ISSUE THAT MUST GET FIXED BY MANUFACTURER.

MY 10 YEAR OLD DAUGHTER WENT TO PUT ON HER SEAT BELT (2ND ROW PASSENGERS SIDE) I WAS IN PARK CAR TURNED OFF. THE SEAT BELT FELL FROM THE WALL IN WHICH IT WAS CONNECTED. ALL DAMAGE SEEN WAS LOCATED WITHIN THE WALL. UPON FURTHER INVESTIGATING OF ALL OTHER SEAT BELTS I FOUND THE 3RD ROW PASSENGERS SIDE WAS ALSO DAMAGED. I CAN COUNT ON 1 HAND HOW MANY TIMES SOMEONE HAS SAT IN THE 3RD ROW. I TOOK MY CAR DOWN TO THE DEALERSHIP AND I WAS TOLD THIS WAS DUE TO "NORMAL WEAR AND TEAR" SINCE I NO LONGER HAVE A SERVICE WARRANTY THEY WILL NOT REPLACE THE BELTS. I CONTACTED CHRYSLER DIRECTLY (REF #30773827 AND EMAIL CASE# 3424728) AND WAS TOLD THEY WOULD NOT REPLACE THE BELTS BECAUSE IT WAS CAUSED BY AN "OUTSIDE INFLUENCE AND NOT MANUFACTURE DEFECT." NOT ONLY AM I NOW OUT 2 SEAT BELTS, BUT I AM WORRIED MY FAMILY AND I ARE NO LONGER SAFE IN THIS CAR. ATTACHED ARE PICTURES AND EMAILS. THE LAST PICTURE IS THE 3RD ROW SEAT BELT AND THE DAMAGE TO IT.

THE AIRBAG LIGHT CAME ON FOR APPROXIMATELY 3 WEEKS ALONG WITH AUDIBLE ALARM FOR THE AIRBAG LIGHT THEN IT WENT OFF.

MY 2012 DODGE DURANGO HAS FAULTY WIRING THAT IS CAUSING MY AIR BAGS TO NOT WORK. IF THE FAULTY WIRING IS NOT REPLACED THEN THE AIRBAGS CAN EXPLODE AT ANY TIME WHILE DRIVING, I HAVE A 100 MILE WARRANTY AND DODGE IS SAYING THAT THEY WILL NOT COVER THE FAULTY WIRING THAT THEY INSTALLED. IT WILL COST $1300 TO HAVE THE DEFECT FIXED.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WITHOUT WARNING, THE DRIVER SIDE AIR BAG DEPLOYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) BUT WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE FOR MONTHS TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.