2015 Dodge Durango Complaint Log

VEHICLE ROLLAWAY COMPLAINT. PUT THE VEHICLE IN PARK. EXITED THE RUNNING VEHICLE, CLOSED THE DOOR, AND WALKED IN FRONT OF THE VEHICLE INTO THE GARAGE. THE CAR BEGAN DRIVING FORWARD INTO THE GARAGE AND SLAMMED INTO THE ENTRYWAY OF THE HOME.

THE SERVICE AIRBAG WARNING AND LIGHT COMES ON AND STAYS ON FOR A WHILE (LIKE 2 TO 3 WEEKS) THEN JUST DISAPPEARS WHILE IN MOTION AND STATIONARY.

REAR TAILLIGHT WAS NOT SEALED PROPERLY AT FACTORY AND WATER GOT INSIDE. WATER WATER COLLECTED INSIDE AND BURNT OUT THE RIGHT LOWER TAILLIGHT. I HAVE SEEN 100'S OF OTHER DODGE DURANGOS WITH THE SAME PROBLEM. DODGE NEEDS TO MAKE THIS RIGHT FOR CUSTOMERS AND RECALL AND CORRECT THE PROBLEM. THIS PROBLEM IS OCCURING WHEN IN A CAR WASH AS WELL AS IN RAINY, WET WEATHER.

WHILE DRIVING IN THE CITY GOING 45MPH THE PASSENGERS HEADREST RESTRAINT SYSTEM RANDOMLY EXPLODED/ACTIVATED, PUSHING MY WIFE'S NECK DRASTICALLY FORWARD.THIS INCIDENT COULD OF CAUSED SERIOUS BODILY INJURIES AS MY WIFE HAS A CERVICAL LAMINECTOMY DUE TO A SPINAL CORD TUMOR. THIS RANDOM EJECTION OF THE HEADREST RESTRAINT COULD OF ENDED BADLY.WE TOOK THE VEHICLE TO THE DODGE DEALERSHIP WHERE THEY DETERMINED THAT THE PLASTIC LATCH THAT HOLDS THE RESTRAINT IN PLACE WAS BROKEN CAUSING THE RESTRAINT TO ACTIVATE. WE WERE TOLD THAT OUR EXTENDED WARRANTY WOULD NOT COVER THIS MANUFACTURER DEFECT ( THAT'S EXACTLY WHAT IT IS, A MANUFACTURER DEFECT) . WE PURCHASED THE VEHICLE WITH ONLY 10 MILES ON IT AND SINCE THE VEHICLE NOW HAS 43,000 MILES ON IT THE MANUFACTURERS WARRANTY IS EXPIRED. THIS ISSUE IS TRULY OF GREAT CONCERN AS IT COULD CAUSE SERIOUS INJURIES. I BELIEVE A RECALL SHOULD TAKE PLACE. THIS VEHICLE HAS NEVER BEEN IN ANY TYPE OF ACCIDENT NOR ANY SITUATION THAT WOULD OF CAUSED AND IMPACT TO BRAKE THIS RESTRAINT SYSTEM. I URGE FOR THIS ISSUE TO BE INVESTIGATED AS THROUGH MY RESEARCH I HAVE COME ACROSS MANY DODGE DURANGO OWNERS THAT HAVE EXPERIENCED SIMILAR ISSUES WITH THE RANDOM DEPLOYMENT OF THE HEADREST RESTRAINT SYSTEM....UPDATED 03/29/17 *BF *CN

SMELLED ELECTRONIC BURNING IN VEHICLE WHILE DRIVING ON HIGHWAY 378 FROM COLUMBIA SC. AFTER ABOUT A MINUTE THE INSTUMENT PANELWENT COMPLETELY BLANK. WORRIED THAT I MIGHT HAVE A DASH FIRE, I PULLED OVER ON THE ROAD SHOULDER IN BUSY TRAFFIC TO GET MY FAMILY OUT OF THE VECHILE AND INVESTIGATE. I CALLED THE LOCAL DEALER SERVICE DEPARTMENT AND WAS TOLD TO BRING THE VECHILE IN SO THEY COULD REPAIR IT. NERVIOUSLY I STARTED THE VECHILE BACK UP WITH MY FAMILY AT CURB SIDE. I WAITED FOR SEVERAL MINUTES TO ENSURE AN ELECTRICAL FIRE DID NOT OCCUR. I DROVE STRAIGHT TO THE DEALERSHIP WITHOUT ANY INSTRUMENTATION, OR TURN SIGNALS. THE VEHICLE HAS NOW BEEN IN THERE SHOP FOR OVER A MONTH.

FUEL DOOR WILL NOT OPEN, WHEN IT IS OPEN IT SEEMS LOOSE.

THE FRONT PASSENGER HEADREST ACTIVE HEAD RESTRAINT SAFETY DEVICE DEPLOYED WITHOUT WARNING DURING NORMAL DRIVING. THERE WAS NO IMPACT, ETC. , THAT WOULD CAUSE THE DEVICE TO DEPLOY. THE DEVICE ERRANTLY DEPLOYED. HAD A PASSENGER BEEN IN THE VEHICLE THIS COULD HAVE RESULTED IN SERIOUS INJURY. THE VEHICLE WAS NOT IN MOTION. THROUGH ONLINE RESEARCH, I NOTED THAT THIS SEEMS TO BE A COMMON ISSUE. BUT I DO NOT SEE A RECALL ON IT.

TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE CHECKING THE VEHICLE, THE CONTACT NOTICED AN OIL LEAK ON THE ENGINE. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO JACK POWELL CHRYSLER DODGE JEEP RAM (LOCATED AT 1625 AUTO PARK WAY, ESCONDIDO, CA 92029, (760) 745-2880). THE DEALER DROVE THE VEHICLE A COUPLE OF MILES AND REPAIRED THE ENGINE BY FILLING IT WITH SILICONE. THE SECOND TIME THE DEALER SERVICED THE VEHICLE FOR A WEEK AND REPAIRED THE VALVE GASKET WITH SILICONE. THE LAST TIME THE VEHICLE WAS TAKEN TO THE DEALER WAS ON MAY 25, 2019, BUT NO FAILURE WAS FOUND. THE CONTACT STILL EXPERIENCED THE FAILURE AFTER MULTIPLE REPAIR ATTEMPTS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 33,386.

2015 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO VEHICLE COMPUTER CONTROL SYSTEM FAILURE ISSUES- LOSS OF CONTROL TO THE SHIFTER MODULE/ TRANSMISSION DAMAGE. *SMD THE CONSUMER STATED THE FAILURE OF THE COMPUTER SYSTEM CONTROLLED SYSTEM AFFECTED THE DRIVABILITY ON THE HIGHWAY. ONE SIGNIFICANT ISSUE RESULTING FROM THE PROBLEM, WAS LOSS OF CONTROL OF THE SHIFTER MODULE. IT RESULTED IN THE TRANSMISSION ABRUPTLY SHIFTING FROM REVERSE INTO PARK WITH POTENTIAL DAMAGE TO THE TRANSMISSION. A DIAGNOSIS REVEALED ALL THE PROBLEMS THE CONSUMER EXPERIENCED, WERE A RESULT OF SHORTED ELECTRICAL WRING. *JB

I HAVE EXPECTED UNINTENDED ROLL AWAY ON TWO OCCASIONS. THE TRUCK WAS RUNNING AND PUT IN PARK AND AS I EXITED THE VEHICLE IT ROLLED FORWARD. THE FIRST TIME IT HIT A PARKED CAR, IN A PARKING LOT, NO DAMAGE RESULTED. THE SECOND TIME WAS IN THE DRIVEWAY, I MANGED TO STOP IT WITH OUT INCIDENT. THIS DURANGO IS EQUIPPED WITH THE ELECTRONIC ROTARY SHIFTER.

TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE THE VEHICLE WAS IN THE PARK POSITION, IT BEGAN TO ROLL AWAY AND ROLLED OVER THE DRIVER. A POLICE REPORT WAS NOT FILED. THE DRIVER SUSTAINED MAJOR INJURIES TO THE LEFT LEG, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000. THE VIN WAS NOT AVAILABLE. UPDATED 02/07/2017*CT *CN

REAR CENTER LED LIGHT SECTION FILLED WITH WATER. FROZEN WATER CAUSED THE LIGHT TO CRACK MAKING IT EVEN MORE LIKELY TO FILL WITH WATER. THE LIGHT ONLY WORKS INTERMITTENTLY AND WILL OFTEN GO OUT, ALONG WITH THE LIGHT THAT ILLUMINATES THE LICENSE PLATE. THIS IS A WIDESPREAD PROBLEM...CHECK DODGEDURANGO.NET FOR NUMEROUS DISCUSSIONS RELATING TO THIS PROBLEM IN DURANGOS FROM 2014 AND LATER.

TL* THE CONTACT OWNS A 2015 DODGE DURANGO. AFTER THE CONTACT PARKED THE VEHICLE IN THE DRIVEWAY, REMOVED THE KEY FOB, AND EXITED THE VEHICLE, IT AUTOMATICALLY SHIFTED INTO DRIVE AND CRASHED INTO THE GARAGE. THE CONTACT STATED THAT THERE WAS NO WARNING INDICATOR. THE AIR BAGS DID NOT DEPLOY AND THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FRONT END OF THE VEHICLE WAS DAMAGED, BUT THE VEHICLE WAS NOT TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROMISED TO CALL BACK. THE FAILURE MILEAGE WAS 5,818.

2015 DODGE DURANGO - WITH NO WARNING RMP'S START TO RACE BUT THE CAR LOSES ALL POWER. DIFFERENT LIGHT ON DASH HAVE COME ON. DEALER HAS HAD THE TRUCK 5 TIMES INCLUDING THE LATEST FOR OVER TO WEEKS. THEY REPROGRAM THE COMPUTER AND TRANSMISSION AND TRY TO SAY ITS FIXED. I REFUSE THE TAKE THE VEHICLE BACK THIS TIME. THIS TRUCK IS A DANGER TO MY FAMILY AND OTHERS ON THE ROAD. IT HAS PUT FAMILY IN DANGEROUS SITUATION MULTIPLY TIMES, INCLUDING WHEN TRYING TO MERGE ONTO THE NEW YORK STATE THRUWAY IN HEAVY TRAFFIC. WE WERE LUCKY THERE WAS A SHOULDER TO ROLL INTO.

VEHICLE LOST ALL ENGINE POWER AND LEFT MY FAMILY ON THE SIDE OF THE BUSY INTERSTATE, HUNDREDS OF MILES FROM HOME. THE DEALER LATER DIAGNOSED IT AS A FUEL PUMP FAILURE. THIS WAS WITH THE HEMI V8 ENGINE.

HEADLIGHTS NOT WORKING, NOT DAYLIGHTS NOR MANUALLY. ONLY THE FOG LIGHT ARE WORKING AT THIS TIME.

RENTED CAR, DROVE EXPRESSWAY ABOUT 25 MILES WHEN ON A MILD INCLINE I NOTICED THE CAR WAS NOT ACCELERATING. THE RADIO WAS STILL PLAYING, NO WARNING LIGHTS DISPLAYED, SPEEDOMETER DROPPED QUICKLY FROM 65MPH TO 10MPH AND NO RESPONSE WHEN ACCELERATOR WAS DEPRESSED EVEN ALL THE WAY TO THE FLOOR. THE CAR WAS STILL IN DRIVE MODE AND EMERGENCY FLASHERS WORKED. TRAFFIC WAS HEAVY WITH SEMI TRUCKS WHICH NEARLY COLLIDED WITH CAR AS THERE WERE NO EMERGENCY LANES TO MOVE TO. AFTER ABOUT A MINUTE OR TWO THE ACCELERATOR WORKED AGAIN. IN THE NEXT 75 MILES TO A CITY WITH SAME RENTAL COMPANY IT OCCURED 3-4 MORE TIMES. IT WAS A VERY DANGEROUS SITUATION AND I FEEL LUCKY TO HAVE SURVIVED THE NERVE RACKING DRIVE. THE RENTAL COMPANY HAS THE CAR AND "IS LOOKING INTO THE PROBLEM" AND CHECKING THE GAS FROM SPEEDWAY THAT WAS USED TO FILL THE 1/2 TANK PRIOR TO DRIVING. THEY SAY THERE ARE NO RECALLS BUT I SEE WHERE PREVIOUS YEARS OF THIS MODEL HAVE HAD THAT PROBLEM AND OBVIOUSLY HAS NOT YET BEEN ADEQUATELY REPAIRED STILL PRESENTING A MAJOR SAFETY ISSUE

VEHICLE WILL DRIVE AWAY UNATTENDED IF YOU FORGET TO TURN THE "TRANSMISSION DIAL"..... WHEN THE CAR IS IN DRIVE AND YOU STOP AND PRESS THE IGNITION BUTTON (THINKING YOU ARE PUTTING THE CAR IN PARK AND/OR TURNING IT OFF, AND THEN GET OUT OF THE CAR, THE CAR REMAINS IN DRIVE AND WILL DRIVE AWAY. WHEN YOU PRESS THE BUTTON, THE CAR MAKES A RINGING SOUND AND BOTH ME AND MY WIFE AND THOUGHT THE CAR WAS IN PARK. WHEN I GOT OUT OF THE CAR, BECAUSE I FORGOT TO TURN THE TRANSMISSION DIAL TO PARK, THE CAR BEGAN TO ROLL AWAY WITH MY WIFE AND CHILDREN STILL IN THE VEHICLE. UNLIKE ALL OTHER CARS I HAVE HAD THAT HAD ELECTRONIC TRANSMISSIONS WHICH PUT THE CAR IN PARK IF YOU TURN THEM OFF AND/OR OPEN THE DOOR WHEN THE CAR IS NOT MOVING, THE DURING WILL SIMPLY DRIVE OFF IN THE DIRECTION ITS IS AIMED. THIS CAR NEEDS TO PUT ITSELF INTO PARK IN THESE SITUATIONS. I HAVE A BMW THAT WILL NOT/CANNOT DRIVE AWAY LIKE THIS. IT IS EXTREMELY DANGEROUS!!!! I ASKED THE DEALER IF THERE WAS A WAY TO STOP THIS AND I WAS TOLD THEY ARE AWARE OF A SIMILAR PROBLEM ON THE JEEP GRAND CHEROKEE. HOWEVER, I AM TOLD THERE IS NO RE-PROGRAMMING FIX YET. SOMEONE IS GOING TO BE KILLED BY THIS DEFECT EVENTUALLY.

TL* THE CONTACT OWNS A 2015 DODGE DURANGO EQUIPPED WITH KUMHO 110HMTS (NA) TIRES, SIZE: 265/60/R18 (NA). WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL VIBRATION COMING FROM THE REAR DRIVER SIDE OF THE VEHICLE. THE DEALER DIAGNOSED THAT THE TIRE WAS OUT OF ROUND AND NEEDED TO BE REPLACED. THE TIRES WERE BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRES WAS THE ORIGINAL EQUIPMENT. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 15,000.

I HAVE A BRAND NEW DODGE DURANGO THAT IS ONLY A COUPLE MONTHS OLD. I DO NOT EVEN USE MY BACK SEATS TO SIT IN SO I KNOW THIS WAS NOT CAUSED FROM WEAR. ON THE PASSENGERS SIDE BACK SEAT YOU CAN SEE THE FOAM HANGING OUT OF THE SEAT, THE SEAT COVER DOES NOT ATTACH TO THE SEAT IT IS AN OPEN AREA. I TOOK MY DURANGO TO THE LOCAL DODGE DEALERSHIP AND THEY SAID THEY WOULD FIX SINCE MY DURANGO IS UNDER WARRANTY. THEY ORDERED ME A NEW SEAT COVER AND THEY NEW ONE WAS WORSE THAN THE FIRST ONE THAT WAS ON THE CAR, THEY THEN TOLD ME THIS IS A DESIGN FLAW AND THEY COULD NOT HELP ME, THEY OFFERED TO CUT OUT SOME OF THE FOAM SO IT WOULD NOT HANG OUT OF MY SEAT, BUT YOU CAN STILL SEE THE INSIDE OF THE SEAT. I AM EXTREMELY UPSET, I PAID $40,000 FOR THIS AUTOMOBILE AND HAVE TO LIVE WITH SEEING THE INSIDE OF MY SEAT FOAM HANGING OUT OF MY BACKSEAT. IT IS LOCATED ON THE INNER PART NEAR WEAR THE SEATBELT BUCKLE CONNECTS. I NEED HELP, I FEEL LIKE I HAVE BEEN TAKEN ADVANTAGE OF.

VEHICLE WAS IN PARK POSITION ON A SIDE ROAD. IT WAS STILL RUNNING SINCE WE WEREN'T GOING TO REMAIN PARKED THERE EXCEPT FOR A FEW MINUTES. I WAS TAKING PICTURES OF MY SON BEFORE HIS BAND CONCERT NEAR THE SCHOOL WHERE THE VEHICLE WAS PARKED. IT REMAINED STATIONARY/PARKED FOR UP TO 4 MINUTES AT WHICH POINT IN TIME IT STARTED ROLLING DOWN THE INCLINED ROAD UNATTENDED. HAVE NO IDEA WHAT PART OF THE CARE MALFUNCTIONED TO SWITCH IT OUT OF PARK. SO UNKOWN.

I WAS DRIVING MY NEW DURANGO (3,200 MILES) ON I-90 (75MPH) WHEN THE SUNROOF EXPLODED. THE SUNROOF WAS CLOSED AT THE TIME AND THE HARD SHELL WAS PUSHED BACK. THE TEMPERATURE OUTSIDE WAS 48 AND CLOUDY. I THOUGHT THE THE WHOLE RIGHT SIDE OF MY CAR WOULD BE GONE WHEN IT HAPPENED AS THE EXPLOSION WAS SO LOUD. I HAD VERY LITTLE GLASS IN THE CAR AS MOST OF IT BLEW UP AND BACK SCRATCHING THE TOP. MY RIGHT EAR AND TEMPLE BOTHERED ME FOR ABOUT 6 HOURS AFTER THE EXPLOSION. I HAVE TAKEN THE DURANGO TO THE LOCAL DODGE DEALER AND AM CURRENTLY WAITING TO SEE IF THEY WILL FIX IT. THEY CLAIM NEVER TO HAVE SEEN THIS BEFORE, I DOUBT I'M THE FIRST.

FUEL DOOR HAS A TENDENCY NOT TO POP OPEN WHEN YOU HIT THE RELEASE BUTTON INSIDE OF VEHICLE. THIS CAN BE A SAFETY HAZARD IF YOU NEED GAS AND CANNOT GET THE GAS DOOR OPEN AND THERE IS NO MANUAL OVERRIDE TO OPEN IT.

DEALERSHIP WILL NOT CALL BACK OR ANSWER PHONE TO REPAIR RECALL P60 AND P64 ALL AMERICAN CHRYSLER JEEP DODGE OF MIDLAND, TEXAS

TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V168000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

CAR PLACED IN REVERSE, BACKUP CAMERA CAME ON AND CAR WENT FORWARD INSTEAD OF BACKWARDS WHEN GAS APPLIED. CAR MADE FUNNY SOUND. NO DAMGE OCCURED AND CAR WAS CHECKED OUT BY DEALER. THERE HAS BEEN NO REPEAT EVENTS.

TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE THE VEHICLE WAS IN THE PARK POSITION, THE DRIVER PRESSED THE START/STOP BUTTON TO SHUT OFF THE ENGINE. WHILE EXITING THE VEHICLE, IT ERRONEOUSLY ACCELERATED IN REVERSE UP AN INCLINE AT APPROXIMATELY 5-10 MPH. THE VEHICLE DROVE INTO A BUSY STREET AND STOPPED AFTER BUMPING A CURB. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,404.

WHILE MY DURANGO WAS IN THE SHOP FOR COMPLAINTS OF FLARE SHIFTING AND OTHER SHIFTING ISSUES MECHANIC PLACED THE DURANGO IN PARK AND EXITED THE VEHICLE LEAVING IT RUNNING. AT THAT TIME IT WAS NOT IN MOTION. IT SUBSEQUENTLY DROVE INTO HIS TOOLBOX DAMAGING THE FRONT BUMPER AND HOOD. THE MECHANIC INSISTS HE DID NOTHING WRONG AND IT JUST HAPPENED. THE VEHICLE WAS IN A DEALERSHIP GARAGE. THERE IS NO POLICE REPORT BECAUSE THE DEALERSHIP IMMEDIATELY SENT THE VEHICLE TO A BODY SHOP. I CONTACTED THE POLICE AND THEY TOLD ME IF THEY DEALERSHIP MADE REPAIRS A REPORT WOULDN'T BE NECESSARY. *TR

WATER IN THE TAIL LIGHTS. EVERY TIME I GET THE CAR WASHED OR IT RAINS I HAVE TO DRAIN THE TAILLIGHT. I'M SO AFRAID THAT THE WATER WILL SHORT OUT THE ELECTRICAL SYSTEM OR BURN OUT THE TAILLIGHTS, THEN I WOULD HAVE TO PAY $600 FOR A NEW ONE.

AFTER SNOW STORM, 45MPH, ENTERING HIGHWAY AND SPEEDING UP TO JOIN TRAFFIC, THE VEHICLE STARTED TO SHACK AND ALMOST CAUSED AN ACCIDENT TEMPORARY LOSS OF CONTROL.

OUR 2015 DURANGO LIMITED MAKES A THUMPING NOISE, SOUNDS LIKE AN IMPACT IN THE REAR OF THE VEHICLE. THE DEALERSHIP HAS NOT BEEN ABLE TO DIAGNOSE THE PROBLEM, AND CANT DUPLICATE IT. MY WIFE HAS HEARD THIS NOISE SINCE WE PURCHASED THIS VEHICLE. WE HAVE OWNED 3 OTHER DURANGOS WITH THE SAME BODY STYLE AND HAVE NEVER HEARD THE SAME SOUND.

I STARTED TO PROCEED DOWN THE STREET AND THE ACCELERATOR APPEARED TO STICK AND THE ENGINE STARTED RACING AND I DID NOT HAVE ANY CONTROL OF THE VEHICLE SPEED. ALSO THE RPM GAUGE WAS OUT OF CONTROL. THIS LAST APPROXIMATELY FIVE TO TEN SECONDS, AND THEN THE ENGINE STOPPED RACING, AND RETURNED TO NORMAL. THE VEHICLE WAS IN MOTION AND GOING FORWARD ON A CITY STREET WHEN THE ACCELERATOR APPEARD TO STICK AND THE VEHICLE INCREASED IN SPEED, AND I HAD NOT CONTROL OVER THE SPEED OF THE VEHICLE.

I PUT THE CAR IN PARK GOT OUT OF THE CAR TO GET THE MAIL. THE CAR ROLLED DOWN THE DRIVEWAY AND STRUCK ANOTHER CAR CAUSING A LOT OF DAMAGE. THE CAR LEFT SKID MARKS IN THE DRIVEWAY. ...UPDATED 04/11/17 *BF *CN

REGARDING ODI PE 16-014 OPENED 16 DECEMBER 2016: ONE YEAR AGO (12/29/15) A NEIGHBOR ALERTED ME VIA TEXT TO THE FACT THAT MY VEHICLE WAS IN THE STREET OUTSIDE OUR HOME. I DISCOVERED MY 2015 DURANGO HAD ROLLED BACKWARD APPROXIMATELY 35 FEET COMING TO REST IN THE MIDDLE OF THE STREET. MY FIRST THOUGHT WAS THAT I HAD SOMEHOW FAILED TO PUT THE VEHICLE IN "PARK". HOWEVER, AFTER STARTING THE VEHICLE, I COULD SEE THE ROTARY DIAL CONTROLLING THE TRANSMISSION WAS CLEARLY INDICATED TO BE IN THE "P" POSITION. IT'S WORTH NOTING THAT AT THE TIME OF THE INCIDENT, THE VEHICLE WAS NOT RUNNING AND THE PARKING BRAKE WAS NOT ENGAGED. OBVIOUSLY, HAVING THE VEHICLE ROLL AWAY WAS NO SMALL CONCERN. SO I CONTACTED THE DEALER WHO SOLD ME THE VEHICLE AND WAS ADVISED TO TAKE IT TO A DEALER IN MY COMMUNITY FOR INSPECTION. ACCORDING TO THE SERVICE MANAGER AT THE LOCAL DEALERSHIP THIS WAS THE SECOND RECENT COMPLAINT HE HAD RECEIVED ON THIS SAME ISSUE. ULTIMATELY, THE DEALER INSPECTION TURNED UP NO DISCERNABLE CAUSE. I WAS SUBSEQUENTLY CONTACTED BY THE SM STATING THAT CHRYSLER WAS FLYING A COUPLE OF GUYS UP TO TAKE A LOOK AT BOTH VEHICLES INVOLVED IN THE ROLL-AWAY COMPLAINT. THIS PROCESS ULTIMATELY RESULTED IN MY RECEIPT OF CORRESPONDENCE FROM AN INDIVIDUAL WORKING "SPECIAL INVESTIGATIONS" FOR FCA STATING, IN ESSENCE, THAT MY DURANGO IS "FUNCTIONING AS DESIGNED". A FEW FINAL THOUGHTS: (1) THE SLOPE OF OUR DRIVEWAY IS STANDARD FOR HOMES BUILT ON FLATLAND. AN EYEBALL MEASUREMENT HAS THE RISE AT ABOUT 20" OVER A RUN OF 36'. (2) OUR DURANGO REPLACED A 2004 LINCOLN AVIATOR. THE AVIATOR UTILIZED THE SAME POSITION IN OUR DRIVEWAY FOR SEVERAL YEARS (SANS ENGAGEMENT OF THE PB), YET WE NEVER HAD AN ISSUE WITH IT ROLLING AWAY. MAYBE THIS CAN BE ATTRIBUTED TO DUMB-LUCK. OR, MAYBE IT WAS DESIGNED NOT TO. (3) FORTUNATELY, WE LIVE ON A QUIET STREET. THIS COULD HAVE BEEN REAL BAD.

CHECK ENGINE LIGHT ON, DUE TO EVAPORATIVE EMISSION SYSTEM LEAK. HAD VEHICLE IN ONCE A MONTH FOR REPAIRS, BUT PROBLEM STILL PERSISTS. REPLACED FUEL FILLER TUBE, AS WELL AS OTHER PARTS INVOLVED. VEHICLE ISN'T A YEAR OLD YET, AND STILL UNDER FACTORY WARRANTY.

TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING, THE ELECTRICAL FUNCTIONS SUDDENLY ACTIVATED AND ACTIVATED INDEPENDENTLY. IN ADDITION, THE VEHICLE WOULD STALL AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE DRIVING AT VARIOUS SPEEDS THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG WARNING LIGHT REMAINED IN STORED MEMORY MODE, WHICH MADE IT IMPOSSIBLE TO DIAGNOSE THE VEHICLE. THE DEALER ALSO STATED THAT THE SIDE AIR BAGS WERE MALFUNCTIONING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 04/14/16*LJ *TR

I READ AN ARTICLE IN USA TODAY THAT THE NHTSAIS INVESTIGATING VEHICLE TRANSMISSIONS THAT USE A ROTARY CONTROL. ABOUT A YEAR AGO, I PULLED INTO THE DRIVEWAY, SHIFTED INTO PARK AND EXITED THE VEHICLE. AS I WAS WALKING DOWN THE DRIVEWAY I TURNED AROUND AND SAW MY CAR BACKING UP INTO THE STREET AND ACROSS THE ROAD WHERE IT STRUCK A BLOCK WALL. I WAS SURE THAT I MUST HAVE NOT FULLY TURNED THE KNOB TO THE PARK POSITION BUT NOW, HAVING READ THIS ARTICLE I AM WONDERING IF IN FACT THERE IS A DEFECT. I HAD NOT ENGAGED THE PARKING BRAKE AND THE VEHICLE WAS STILL RUNNING WHEN THE INCIDENT OCCURRED. *TR

TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE ROLLED OUT OF THE PARK POSITION AND CRASHED INTO A HOUSE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 4,600.

WATER GETS INTO THE REAR RACE TRACK TAILLIGHT , WHICH CAUSES THE LED'S TO BURN OUT/BLINK. GOTTEN MANY CLOSE CALLS ACCIDENTS BECAUSE DRIVERS CAN'T SEE WHEN I HIT THE BRAKES . SOMETIMES THE WHOLE LED ASSEMBLY SHUTS OFF . VEHICLE ONLY HAS 36,400 MILES

The contact owns a 2015 Dodge Durango equipped with an engine oil dipstick, Part Number: 53034186AC. The contact stated that from the time the vehicle was purchased, there was significant smoke coming out of the exhaust pipe while starting the vehicle. The contact stated that the failure occurred intermittently. There was no warning light illuminated. Additionally, the contact stated that he noticed that the oil level would be significantly low after driving 1,000 or 1,500 miles. The contact stated that as the dipstick fractured, he took the vehicle to the dealer for part replacement. However, the dealer provided him with a different dipstick, Part Number: 53034186AD and informed him that the replacement part was the correct part for the vehicle. The contact was informed that the original dipstick was the wrong part and had caused him to add an excessive amount of oil in the vehicle, which led to smoke coming out of the exhaust pipe. The contact stated that he had not experienced a failure since replacing the dipstick. The contact related the failure to Chrysler Technical Service Bulletin Number: 09-010-15. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in any recalls. The failure mileage was approximately 5.

FUEL SPITS OUT WHEN FILLING THE GAS TANK UP, IT DOESN'T KNOW WHEN THE TANK IS FULL.

TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, ALL THE ELECTRICAL FUNCTIONS, INCLUDING THE INSTRUMENT PANEL, DEACTIVATED INDEPENDENTLY AND THEN REACTIVATED. IN ADDITION, THE RADIO INDEPENDENTLY OPERATED. THE VEHICLE WAS PREVIOUSLY REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT). THE FAILURE OCCURRED WITHOUT WARNING. PRIOR TO THE FAILURE, THE AIR CONDITIONING UNIT WOULD FUNCTION INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS REPAIRED; HOWEVER, THE DIAGNOSTIC RESULTS WERE NOT DISCLOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.

TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE THE VEHICLE WAS PLACED IN PARK, IT ROLLED OVER THE CONTACT'S LEFT FOOT WITHOUT WARNING. THE CONTACT WAS INJURED, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER ADVISED THE CONTACT TO GO THROUGH HIS INSURANCE COMPANY AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 27,568.

AFTER BACKING OUT OF GARAGE, I PLACED THE VEHICLE IN PARK WITH ENGINE RUNNING WHILE I WALKED BACK INTO GARAGE. NOTE VEHICLE WAS PARKED ON A SLOPE. EMERGENCY BRAKE WAS NOT SET. WHILE IN GARAGE, I NOTICED VEHICLE WAS ROLLING DOWN DRIVEWAY. I WAS KNOCKED DOWN BY DRIVERS SIDE DOOR WHILE TRYING TO GET IN TO APPLY BRAKE. THE VEHICLE THEN ROLLED OVER MY MAILBOX, ACROSS STREET, OVER NEIGHBOR'S MAILBOX AND STOPPED WHEN IT HIT A TREE. MY WIFE WAS IN CAR SO KNOWS THAT REAR PARKING SENSORS NEVER CHIMED TO INDICATE IT WAS ABOUT TO HIT SOMETHING WHICH I BELIEVE CONFIRMS THAT THE CAR WASN'T STILL IN REVERSE AFTER BACKING OUT OF GARAGE. THE AIR BAGS WERE NOT DEPLOYED. I BELIEVE THAT VEHICLE SLIPPED OUT OF PARK. IT WAS NOT MOVING WHEN I FIRST GOT OUT. MY INJURIES FROM BEING KNOCKED TO THE GROUND AND HERS FROM BEING IN THE DRIVERS SEAT BOTH FEEL THEY DIDN'T WARRANT EMERGENCY ROOM TREATMENT BUT WILL GET TREATMENT IF PAIN PERSISTS.

TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE ADAPTIVE CRUISE CONTROL (ACC) APPLIES THE BRAKES AND BRINGS THE VEHICLE TO A STOP WHEN FOLLOWING ANOTHER VEHICLE IN TRAFFIC. IF THE VEHICLE AHEAD DOES NOT MOVE FORWARD WITHIN TWO SECONDS (UNLIKELY IN HEAVY TRAFFIC) THE ACC DISPLAYS A MESSAGE IN THE DASH WARNING THE DRIVER TO PRESS THE BRAKE AND THEN SUDDENLY SHUTS OFF THE ACC AND RELEASES THE BRAKE CAUSING THE CAR TO BEING TO CREEP FORWARD. MY CAR CAME CLOSE TO ROLLING INTO THE CAR IN FRONT BECAUSE THE FIRST TIME I USED THE ACC I DID NOT EXPECT THIS BEHAVIOR. THE ACC IS PROMOTED AS HAVING A STOP AND GO FEATURE. I EXPECTED THE ACC TO WAIT UNTIL THE CAR I WAS BEHIND TO RESUME SPEED AND THEN RESUME SPEED FOR MY CAR ACCORDINGLY. (THIS IS THE WAY I WAS USED TO THIS FEATURE WORKING IN MY MERCEDES S550). THERE IS A SOPHISTICATED CENTER DASH COMPUTER SYSTEM SHOWING CLIMATE, RADIO, NAV, ETC. I WAS EXPLORING THIS SYSTEM AND NOT WATCHING THE DRIVER INFORMATION DISPLAY IN THE DASH AND AS SUCH, MISSED THE VERY BRIEF MESSAGE WARNING ME TO APPLY THE BRAKE. BESIDES THE FACT THAT IN ESSENCE THIS CAR DOES NOT REALLY EMPLOY A STOP AND GO FEATURE FOR ALL PRACTICAL PURPOSES AND LULLS A NEW DRIVER INTO A FALSE SENSE OF SECURITY, THE CURRENT IMPLEMENTATION MAKES NO SENSE FROM A SAFETY STANDPOINT. THE DRIVER SHOULD NOT HAVE TO DO ANYTHING FOR THE CAR TO RESUME FOLLOWING THE CAR IN FRONT. A LESS DESIRABLE, BUT BETTER IMPLEMENTATION WOULD BE TO REQUIRE SOME DRIVER INPUT TO THE CAR TO RESUME TRAVEL - BUT THIS CERTAINLY WOULD NOT QUALIFY AS A STOP AND GO ACC.

TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT) REGARDING A POSSIBLE SAFETY BREACH WITH THE COMPUTER SYSTEM. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE TO AN INDEPENDENT MECHANIC TO HAVE THE COMPUTER SYSTEM UPDATED. WHILE DRIVING 35 MPH IN A RAIN STORM, THE WINDSHIELD WIPERS BEGAN TO OPERATE FRANTICALLY AND THE HEADLIGHTS TURNED OFF ON THEIR OWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THIS WAS AN UNUSUAL OCCURRENCE AND ADVISED HER TO TAKE THE VEHICLE TO LAUREL VALLEY MOTORS (3656 STATE ROUTE 30, LATROBE, PA 15650, 724-539-5500). THE DEALER PERFORMED A DIAGNOSTIC AND FOUND NO FAILURES. SINCE THE DIAGNOSTIC, THE CONTACT STATED THAT VARIOUS ELECTRICAL FAILURES HAVE OCCURRED WITH THE VEHICLE. ON ONE OCCASION, THE CONTACT DISCOVERED THAT THE VEHICLE STARTED ON ITS OWN WHILE IN THE GARAGE AND THAT THE VEHICLE WAS RUNNING HOT WHILE IDLING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000.*TR*JB

TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED AND WAS MAKING AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,267.

BOUGHT A 2015 DURANGO IN MAY 2015 HAVE HAD IT 45DAYS AND IT HAS BEEN IN THE SERVICE DEPT AT THE DEALERSHIP MORE THAN WITH ME. IT STARTED WITH A FUEL SENSOR, THEN THE SUNROOF WOULDN'T CLOSE, IT FRIED THE USB PORT, THE AIR BAG WARNING LIGHT KEEPS GOING ON & OFF WHILE DRIVING, NOW THE SEAT NOR STEERING WHEEL WILL MOVE AT ALL OR IF YOU DOES MOVE BY SOME MIRACLE THE SEAT DECIDES TO REPOSITION ITSELF WHILE YOU ARE DRIVING.